CLUNK NOISE FROM FRONT OF VEHICLE DURING TURNING MANEUVERS-CAN NOW FEEL A VIBRATION IN STEERING WHILE DRIVING-THE DEALER HAS NOT BEEN ABLE TO CORRECT THIS PROBLEM SATISFACTORILY. *NLM
2000 Chevrolet Impala complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →
YOUMANS CHEVROLET INSTALLED INTERMEDIATE STEERING SHAFT AT COST OF $277 AND NOW THERE ARE MORE NOISES IN FRONT END WHEN CAR IS STOPPED OR STARTED. DEALER SAYS HE HAS DONE ALL HE CAN DO, BUT PROBLEM WORSE THAN BEFORE. *JB
CLUNKING SOUND IN STEERING AND RACK AND PINION. TOOK CAR TO CENTURY CHEVROLET IN WATSONVILLE CA AND THEY SAID NOTHING WAS WRONG WITH IT. TOOK TO ANDERSON CHEVROLET IN CUPERTINO IN CA AND THEY REPLACED RACK AND PINION. THIS DID NOT CORRECT THE PROBLEM OF CLUNKING SOUNDS OVER BUMPS AND WHILE TURNING AT LOW SPEEDS. AT HIGH SPEEDS CAR WANDERS. I HAVE TWO CHILDREN AND I AM AFRAID THAT I AM GOING TO LOSE STEERING LIKE OTHERS INCLUDING POLICE CARS HAVE. NOW CENTURY CHEVROLET SAYS THEY WANT TO LUBE THE INTERMEDIATE STEERING SHAFT, BUT NHTSA COMPLAINTS INDICATE THIS HAS NOT WORKED FOR THEIR SAME EXACT CAR WITH THE SAME EXACT PROBLEM. I HAVE AN EXTENDED WARRANTY AND I WANT MY CAR FIXED BEFORE IT RUNS OUT AND I AM TIRED OF GETTING THE RUN AROUND IN THE MEAN TIME. I WANT THE INTERMEDIATE STEERING SHAFT REPLACED BECAUSE I FEEL THIS IS A REAL SAFETY HAZARD. *JB
THE VEHICLE CAUGHT ON FIRE UNDER THE HOOD, WHILE PARKED. *JB
WHEN DRIVING AT HIGHWAY SPEED OR VEHICLE IS AT AN IDLE IT WILL STALL OUT WITHOUT WARNING. CAUSE UNKNOWN.
CHECK ENGINE LIGHT KEEPS INDICATING EGR VALVE PROBLEM. HAS BEEN REPLACED 4 TIMES. WORSE IN THE COLD WEATHER THAN IN SUMMER. ALSO, CHECK COOLANT LIGHT CAME ON LONG TRIPS, THEN WENT OFF. HAD TO SPEND $800 TO REPLACE COVER. *NLM
THE VEHICLE STALLED WITHOUT WARNING, AT A TRAFFIC LIGHT. *JB
WHEN THE VEHICLE MADE A LEFT OR RIGHT TURN THE RACK AND PINION MADE A RATTLING NOISE. THE DEALER WAS NOTIFIED AND STATED THAT NOTHING COULD BE DONE. *NLM
WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE SHUT OFF. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE PROBLEM COULD NOT BE DETERMINED. *NLM
STRESS CRACK IN THE SUB-FRAME FROM THE POWER STEERING PUMP. *NLM
WHEN VEHICLE EXCEEDED THE SPEED OF 35 MPH, THERE WAS A SHIMMY IN THE FRONT END. *JB
THE VEHICLE OVER HEATED, HOWEVER THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. *JB
THE VEHICLE ROLLED BACKWARDS WHILE ON A HILL. *JB
MY VEHICLE HAS BEEN SERVICED AT FAIRWAY ON SEVERAL OCCASIONS, WHICH INCLUDED A SIMILAR PROBLEM OVER A YEAR AGO THAT WAS STILL UNDER WARRANTY. THIS WAS FOR A CRACKED COOLANT CONTAINER AFTER I NOTICED THE LOW COOLANT LIGHT CAME ON MY MESSAGE CENTER. THIS SAME PROBLEM IS WHAT BROUGHT ME IN FOR MY RECENT VISIT. I WANTED TO FIND OUT WHY THIS LIGHT WAS COMING ON AGAIN. THIS TIME, THE ANSWER WAS $1012.70. COINCIDENTALLY, THIS IS 3 MONTHS AFTER MY WARRANTY EXPIRED. *NLM
NAR 04/10/2003 SINCE THE CONSUMER PURCHASED THE VEHICLE NOTHING BUT PROBLEMS HAS OCCURRED THE CHECK ENGINE LIGHT FLASHES ON WITH OUT ANY NOTICE OF PROBLEMS , THE VEHICLE WOULD FREQUENTLY CUT OFF WHILE DRIVING BECAUSE OF A BARE WIRE DETACHMENT. THE ALARM SYSTEM INSTALLED BY CHEVROLET HAD TO BE REMOVED BECAUSE IT WAS DEFECTIVE AND SOMETIMES IT WOULD SHUT DOWN THE VEHICLE. THE CONSUMER FEELS THAT THE CAR HAS MET ALL THE STANDARDS TO BE DETERMINED A LEMON. AND REQUESTING THAT HER CAR BE REPLACED AT NO COST. * CB
THE FORCE REQUIRED TO TURN THE STEERING WHEEL WAS EXCESSIVE. *MR *TS *NLM WHILE DRIVING, AS RESULT OF HIGH EFFORT STEERING IT CAUSED THE DRIVER TO EXERT MORE FORCE IN STEERING THE VEHICLE, THAN THE BODY WAS CAPABLE OF WITHSTANDING. CHEVROLET HAS NOT FIXED PROBLEM AS OF YET. FURTHER INVESTIGATIONS ARE OCCURRING. *CB *JB
THE AIR BAG LIGHT ILLUMINATED ON THE VEHICLE, THE DEALER REPLACED THE AIR BAG SENSOR. *JB
WHEN THE CONSUMER PUMPED GAS, THE GAS NOZZLE AUTOMATICALLY SHUT OFF BEFORE THE TANK WAS FULL, CONSUMER BELIEVED AIR WAS IN THE TANK. *JB
AIR BAG LIGHT BLINKS AND THEN STAYS ON. AFRAID AIR BAGS WILL DEPLOY WHILE DRIVING OR NOT DEPLOY IF INVOLVED IN ACCIDENT. *NLM
THE AIR BAG LIGHT ILLUMINATED INTERMITTENTLY SINCE 12/02. THE DEALER STATED THE AIR BAG INTERNAL WIRES MAY BE CORRODED. *JB
THE A/C SYSTEM STINKS DUE TO WATER RETENTION IN THE HEATER WHICH CAUSED MOLD. THE DEALER COULD MASK THE ODOR BUT COULD NOT ELIMINATE IT. A LOUD BANG OCCURRED WHEN THE VEHICLE WAS STARTED IN COOL OR COLD WEATHER. THE DEALER INDICATED IT WAS DUE TO AN ELECTRICAL SPIKE. THE VEHICLE EXPERIENCED SUDDEN ACCELERATION WHILE MERGING INTO TRAFFIC. THE BRAKES ROTORS HAVE FAILED THREE TIMES, EVERY 20000 MILES ON AVERAGE. *NLM *NLM
THE LIGHTS ON THE DASH BOARD WERE TOO BRIGHT, WHICH BLINDED THE CONSUMER WHEN DRIVING AT NIGHT. ALSO THE ENGINE LIGHT ILLUMINATED. THE CONSUMER STATED THE STEERING SYSTEM ON THE VEHICLE REQUIRED HIGH EFFORT TO TURN THE STEERING WHEEL WHEN CORNERING, VEHICLE COURSE CORRECTIONS, AND HOLDING THE STEERING WHEEL IN ONE POSITION, WHICH CAUSED INJURIES. *DT *JB THE REAR SIDE VIEW MIRRORS, BLOCK THE CONSUMER'S VIEW OF THE ONCOMING LANE AND FELT THAT THE SENSOR SHOULD BE AT EYE LEVEL, THE A/C PORTS ON THE DASH BLOW ON THE OPERATOR'S FINGERS AND OR SHOULDERS AND CAUSED SERIOUS DISTRACTIONS, THE HORN IS HARD TO FIND (SPECIFICALLY FOR THE ELDERLY), THERE WAS A WIND NOISE IN THE BACK DOORS, A RATTLE IN THE FRONT STRUT, AND A RUMBLING NOISE HAD COME FROM THE HEATER BLOWER. SCC *CB
INADEQUATE LUBRICATION OF LOWER STEERING SHAFT OF 2000 CHEVROLET IMPALA, A STEERING JOINT CAN ONLY BE LUBRICATED BY A GM KIT - PARTS AND LABOR 125.00. THIS HAS TO BE AN ENGINEERING FLAW SINCE THE USUAL LUBE JOB AT THE USUAL LUBE SHOP WOULD NEVER KNOW THIS JOINT WOULD NEED LUBRICATION, NOR HAVE A KIT ON HAND. *JB
THE AIR BAG LIGHT ILLUMINATED, THE DEALER FIXED THE PROBLEM, HOWEVER THE PROBLEM RECURRED. *JB WIRING AND SENSING DIAGNOSTIC MODULE WAS REPLACED AT CONSUMER'S EXPENSE. VEHICLE HAD EXTENDED WARRANTY. *TT
THERE ARE TWO: ONE: A/C "OVERFLOW CATCH TRAP" COLLECTS WATER AND DOES NOT DRAIN, CAUSING MOLDY SMELL AND REQUIRES CLEANING OUT OF "TRAP" TWO: FRONT END BRAKES "WOBBLE" - TOOK IN 3 TIMES UNDER WARRANTY TO HAVE FIXED AND ONCE HAD TO PAY AT 12K MILES TO HAVE TO HAVE ROTORS REPLACED. OTHERWISE REPLIED TO AS "NORMAL". STILL WOBBLES (I WOULD NOT DESCRIBE AS THE EXPECTED "PULSING") - NEVER COMPLETELY SATISFIED AT ANY TIME REPORTED. NOW OF WARRANTY (OF COURSE) BUT WHO HAS TIME TO KEEP TAKING THE CAR BACK IN? *NLM
THE ENGINE STALLED WITHOUT WARNING. *JB
SECONDARY AIR PUMP KEEPS SHORTING AND HAVING TO BE REPLACED. THIS HAS HAPPENED THREE TIMES AND IS SCHEDULED FOR A FOURTH TIME.*JB
THE CRADLE BAR AND INTAKE MANIFOLD CRACKED, THE FUEL REGULATOR AND WATER PUMP LEAKED, AND THE SHAFT CONTINUOUSLY NEEDED LUBRICATION. SCC *JB
STEERING WHEEL AND FRONT WHEEL DRIVE EFFORT. THE CONSUMER HAS HAD AND ON GOING PROBLEM WITH THE STEERING OF THE VEHICLE. MEETINGS WITH THE REPRESENTATIVES OF GM HAS ALREADY TAKEN PLACE, BUT THE STEERING SYSTEM HAS NOT BEEN REPAIRED. THE CONSUMER WAS DISCOURAGED AND WANTS FURTHER INVESTIGATIONS. *CB THE CONSUMER HAD SEVERE PAINS IN HIS AND FINGERS AND HANDS FROM TRYING TO STEER THE VEHICLE. *JB
THE POWER STEERING FAILED.*JB
REPORTED TO THE DEALERSHIIP THAT THER AIR BAG LIGHT DISPLAYS ON AND OFF DURING DRIVING. THE SERVICE DEPARTMENT RAN IT THROUGH A SCANNING MACHINE AND FOUND THE AIR BAG DEFECTIVE. THEY SAID IT COULD PREMATURELY DEPLOY DURING DRIVING OR BE DISABLED DURING AN ACCIDENT. ALL AIR BAGS NEEDED TO BE REPLACED.
THERE WAS A LOUD NOISE COMING FROM THE TIRES.*JB
SINCE THE REPAIR, THE CONSUMER WAS UNABLE TO USE A HEAVY DUTY LOCKING CLIP TO SECURE THE CHILD CAR SEAT. THE IMPALA SEAT BELTS DID NOT LOCK AND REQUIRED A HEAVY DUTY LOCKING CLIP IN ORDER TO SECURE THE SEAT. (MODEL# 22-750-MGN) SCC *JB
REGARDING 2000 CHEVROLET IMPALA LS VIN [XXX]. MY LOCAL DEALER WANTS TO REPLACE THE SIDE IMPACT AIRBAG FOR A CONSIDERABLE FEE. I BELIEVE PER RECALL #00V371000 THAT THIS SHOULD FALL UNDER THIS RECALL AS IT IS EXHIBITING THE SAME SYMPTOMS AS THE RECALLED AIRBAGS, HOWEVER GM HAS NOT MARKED THIS CAR FOR RECALL, AND REFUSES TO PAY FOR THE AIRBAG REPLACEMENT. THE DEALERSHIP DESCRIBES THE PROBLEM AS, "CODE B0041 LH FRT SIDE DEPLOYMENT LOOP OPEN. NEEDS LH SIDE AIR BAG MODULE REPLACED." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
POWER STEERING RACK - THE POWER STEERING FAILED WHILE DRIVING. DEALER FOUND OUT THAT THE POWER STEERING RACK NEED TO BE REPLACED. THE CAR WAS JUST OUT OF WARRANTY. IT IS TOO IMMATURE FOR THIS COMPONENT TO FAIL AT THIS AGE OF THE CAR.
PLASTIC UPPER INTAKE MANIFOLD WARPED, ALLOWING COOLANT TO LEAK (SUPPOSEDLY NOT INTO ENGINE). I BELIEVE A RECALL EXISTS FOR THE 3.8 LITER "GENERATION II" ENGINE IN OTHER APPLICATIONS, BUT NOT IN THE 2000 (AND LATER) CHEVROLET IMPALA. REPAIR WAS MADE AT MY EXPENSE (OUTSIDE WARRANTY PERIOD), BUT I BELIEVE THIS VEHICLE SHOULD BE INCLUDED IN GM'S RECALL.
CONSUMER STATED THAT WHILE DRIVING AT ANY SPEED THE AIR BAG LIGHT COMES ON AND THE AIR BAG COULD BE INOPERATIVE IN THE EVENT OF A VEHICLE ACCIDENT. DEALER NOTIFIED. TS
CONSUMER STATES EACH TIME SHE DRIVES HER AUTO SHE HEARS A KNOCKING NOISE. CONSUMER TOOK AUTO TO THE DEALER THREE TIMES, TWICE SHE WAS TOLD THAT THEY COULD NOT DUPLICATE THE NOISE, AND COULD FIND NOTHING WRONG WITH THE AUTO. THE THIRD TIME THEY HEARD THE KNOCKING AND WAS TOLD THAT IT WAS HER STEERING SHAFT. SHE STATES THAT THIS NOISE STARTS WHILE SHE IS TURNING HER AUTO RIGHT OR LEFT, OR EVEN PARKING.*JB
CONSUMER STATED THAT SOME WIRES SHORTED OUT IN THE AIR BAG MODULE CAUSING AIR BAG TO BECOME INOPERATIVE. TS
CONSUMER STATES WHILE DRIVING THE FUEL MOVES MAKING NOISE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. TS
CONSUMER STATES AS ENGINE WAS STARTING THE VEHICLE BACK FIRED, RESULTING IN AN ENGINE FIRE. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. TS REFERENCED IN EA02-030
CONSUMER STATED THAT WHEN TURNING THE STEERING WHEEL THE VEHICLE WOULD STILL GO FORWARD AND CAUSE A DISTRACTION TO THE CONSUMER. DEALER NOTIFIED. TS
VEHICLE STARTS ONE TIME DAILY AS OWNERS MANUAL STATES ON STARTING VEHICLE. THERE AFTER IT REQUIRES TWO TO FOUR EFFORTS TO START THE CAR WITH MULTIPLE CRANKS OF THE ENGINE. SOMETIMES THE VEHICLE WILL START THE FIRST TIME, AFTER THE CAR HAS FIRST BEEN STARTED, BUT MORE OFTEN IT WILL NOT. VEHICLE TAKEN TO DEALER WHO COULD NOT FIND ANY ENGINE CODES BUT ADVISED ME THAT THE NEGATIVE BATTERY CABLE WAS LOOSE AND THEREFORE NOT COMMUNICATING TO THE COMPUTER PROPERLY. VEHICLE DRIVEN FROM DEALERSHIP, STOPPED, AND THIRTY MINUTES LATER IN TRYING TO START, IT TOOK TWO CRANKS OF THE IGNITION. WENT BACK TO DEALER WHO THEN ADVISED THAT THIS PROBLEM WAS HAPPENING IN OTHER CHEVROLET MODELS. ADVISED THAT THEY WOULD CONTACT GM TO SEE OF A FIX AND ADVISE ME. AFTER SEVERAL DAYS ON NO RESPONSE FROM THE DEALER, WENT BACK AND WAS TOLD THIS TIME THAT GM WOULD HAVE TO FIGURE OUT A FIX OR SOMETHING. BUT KEEP CHECKING WITH THEM. I CAN HARDLY WAIT TO GET MY QUESTIONAIRE ABOUT CUSTOMER SATISFACTION OF REPAIRS.
PASSENGER HEATED SEAT CREATED AN ELECTRICAL FIRE (NO FLAMES) ABOUT 30 MINUTES INTO TRIP. SEAT TOGGLE WAS SET AT "LOW". LEATHER WAS CHARRED, FOAM SEAT PADDING MELTED IN HOTTEST AREA OF THE BURN, PERSONAL PROPERTY ON THE SEAT WAS DESTROYED. THE TEMPERATURE OF THE HEAT MELTED A CD CASE AND PENS WHICH WERE IN A BAG ON THE SEAT. DRIVER RECEIVED BURNS ON FINGERS WHEN THEY BRUSHED AGAINST SEAT. GM HAS BEEN CONTACTED BY OWNER FOR ASSISTANCE. THE GM REPRESENTATIVE STATE THEY ARE UNAWARE OF ANY OTHER OCCURANCE. DT
AIRBAG LIGHT WORKS INTERMITTENTLY, REPAIRED TWICE. BRAKES PULSATE, ROTORS HAVE TO BE RESURFACED EACH YEAR. BRAKE LIGHT WORKS INTERMITTENLY. THERE IS AND ODOR COMING FROM THE AIR CONDITIONING SYSTEM.
WHILE IN MOTION OR AT A COMPLETE STOP THE VEHICLE STALLED WITHOUT WARNING. THE DEALERSHIP SERVICED THE VEHICLE SEVERAL TIMES FOR THIS PROBLEM AND CHANGE SEVERAL DIFFERENT PARTS, BUT THE PROBLEM STILL EXIST. *TS *NLM
WE WOULD LIKE TO KNOW IF THERE WERE ANY TYPES OF RECALLS ON THIS PARTICULAR TYPE OR STYLE CAR, MADE BY G.M., AFTER THIS CAR WAS MADE. THE DEALER NEVER TOLD US, NOR OFFERED US ANY INFORMATION, IN REGARDS TO ANY OR ALL SAFTEY RELATED RECALLS. DT
CONSUMER STATES WHILE DRIVING ON HIGHWAY AT APPROXIMATELY 70MPH, THE CAR'S SPEED SUDDENLY DECREASED AND THE ELECTRICAL SYSTEM FAILED RESULTING IN LOSS OF POWER FUNCTIONS. PROBLEM OCCURS INTERMITTENLY. CAR CHECKED BY DEALER WHO IS NOT ABLE TO DETERMINE CAUSE.
WHILE TRAVELING ON THE HIGHWAY THE STEERING WHEEL MAKE LOUD KNOCKING NOISE. DUE TO A CRACK INSIDE OF THE ENGINE. PLEASE PROVIDE ADDITIONAL INFORMATION. DEALER IS AWARE OF THE PROBLEM. TS
THE CONSUMER STATES THAT ON TWO OCCASIONS THE ROTORS WERE OUT OF ROUND, AND ANOTHER OCCASION THE ROTORS PITTED OUT OF ROUND, AND THE LAST OCCASION THE ROTORS WERE PITTED AND WARPED. THE ROTOR REPAIR WAS COVERED AND THE CONSUMER STATES THAT SHE WAS TOLD THAT THERE SHOULDN'T BE ANYMORE PROBLEMS. THE MANUFACTURER CHOOSES NOT TO ADDRESS THE PROBLEM. THE CONSUMER ASLO STATES THAT HER SISTER HAS EXPERIENCED THE SAME PROBLEM. *SCC
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2000 Chevrolet Impala → · Every Impala year → · How the figures are calculated →