Page 11 of 17 · complaints 501–550 of 818

2000 Chevrolet Impala complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →

Electrical System
Filed Nov 3, 200366,000 milesPA

ONGOING PROBLEM WITH VEHICLE STALLING WITHOUT WARNING. VEHICLE COULD BE DRIVEN 5 MPH OR 55 MPH THE PROBLEM WOULD STILL OCCUR. VEHICLE HAD BEEN INSPECTED BY THE DEALER ON THREE OCCASIONS, AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM. *AK

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Oct 20, 2003MI

CONSUMER STATED TOOK VEHICLE IN FOR AN OIL CHANGE, AND WAS TOLD THAT THERE WAS OIL AROUND THE RADIATOR CAP. MECHANIC TOLD CONSUMER THAT MANIFOLD WAS LEAKING OIL, AND THAT THIS WAS AN INTERNAL OIL LEAK. ALSO, CONSUMER WAS TOLD THAT THE SEALS HAD TO BE REPLACED. IN ADDITION, MECHANIC TOLD CONSUMER THAT GMC ISSUED RECALL REGARDING INTAKE MANIFOLD LEAK, BUT THAT THIS VEHICLE'S WAS NOT INCLUDED DUE TO VIN. *AK.

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Oct 17, 20036,000 milesMD

BRAKE ROTORS ACCUMULATE RUST IF VEHICLE SITS FOR MORE THAN 2 WEEKS. WHEN THIS OCCURS AND THE BRAKE PEDAL IS DEPRESSED, IT FAILS TO STOP THE VEHICLE IMMEDIATELY. THIS RESULTS IN EXTENDED STOPPING DISTANCE. THE RUST WEARS OFF WHEN BRAKE PEDAL IS CONTINUOUSLY APPLIED. THE CAUSE OF THE RUST IS UNDETERMINED.*AK

Engine and Engine Cooling › Engine
Filed Oct 16, 200350,000 milesTX

ENGINE DIES SUDDENLY WITH NO WARNING. AT SPEEDS OF 40 - 60. VERY DANGEROUS SITUATION. SECOND 2000 IMPALA I HAVE HAD WITH THIS PROBLEM. PROBLEM STARTED WITH FIRST IMPALA AT 4000 MILES, NOW 50000 ON THIS ONE. LOTS OF OTHER 2000 IMPALAS WITH SAME PROBLEM BUT GM HAS NO FIX. *LA

Steering
Filed Oct 15, 200359,773 milesMD

WHILE DRIVING ON THE HIGHWAY, THERE WAS A LOUD KNOCKING NOISE, WHICH WAS COMING FROM UNDERNEATH THE STEERING COLUMN DUE TO LACK OF LUBRICATION OF THE STEERING BUSHING SHAFT. THE DEALER WAS AWARE OF THE PROBLEM. *AK THE FIRST TIME THIS OCCURRED THE VEHICLE WAS UNDER WARRANTY AT 31K MILES. THE CONSUMER WAS TOLD THAT IT WAS DUE TO AN UNDERSIZED SHAFT. (THE CLUNKING NOISE HAD GONE AWAY) THE PROBLEM RETURNED WHEN THE VEHICLE WAS OUT OF WARRANTY SO THE CONSUMER HAD TO PAY OUT OF POCKET. THE PROBLEM RETURNED 28K MILES LATER. *SCC *JB*JB

Exterior Lighting › Turn Signal
Filed Oct 15, 200345,000 milesMO

TURN SIGNALS INTERMITTENTLY FAIL TO OPERATE WHILE VEHICLE IS RUNNING. *LA

Exterior Lighting › HeadlightsCrash
Filed Oct 15, 200352,500 milesMO

HEADLIGHTS SHUT OFF DURING NORMAL NIGHTTIME OPERATIONS. *LA

Steering › Column
Filed Oct 9, 200330,000 milesNY

CLUNKS, THUNKS AND POPS FELT THROUGH STEERING COLUMN WHILE ACCELERATING OR DECELERATING. MOST NOTICEABLE AT LOW SPEEDS. I'M IN GERMANY (ARMY) WITH THE CAR. WE USE AAFES. THEY COULD NOT DIAGNOSE PROBLEM, THOUGH THEY DID CONFIRM ITS EXISTENCE IN MAR '03. GERMAN MECHANIC DIAGNOSED LOWER BALL JOINT ON RIGHT SIDE. AAFES REPLACE LOWER BALL JOINTS ON BOTH SIDES. THAT FIXED THE BALL JOINTS WHICH HAD GONE BAD AT 37,000 MILES (OUT OF WARRANTY). STILL FEEL CLUNKS, THUNKS, AND POPS THROUGH STEERING COLUMN. SUSPECT INTERMEDIATE STEERING SHAFT LUBRICATION PROBLEM. WILL TAKE TO OPEL FOR INSPECTION. *LA

Engine and Engine Cooling › Engine
Filed Oct 7, 2003FL

INTERMITTENTLY WHILE DRIVING BETWEEN 30 AND 35 MPH ENGINE STALLED, FORCING THE CONSUMER TO PULL OVER. WAITED 10 TO 15 MINUTES TO RESTART THE VEHICLE. DEALER DIDN'T KNOW WHAT WAS WRONG WITH THE VEHICLE.*AK

Steering
Filed Oct 3, 2003AZ

IN MARCH 2001 THE DEALER REPLACED ON RACK AND PINION. IN DECEMBER 2001 THE DEALER REPLACED THE STEERING GEAR SHAFT. IN JULY 2002 THE DEALER LUBRICATED THE STEERING SHAFT BUT THE NOISE IS STILL PRESENT. *NLM

Air Bags
Filed Oct 3, 2003PA

AIR BAG READINESS LIGHT STAYS ON WHILE DRIVING. IT WAS BROUGHT FOR SERVICE AND WAS TOLD THAT IT?S A LOOSE WIRE. OKAY FOR A MONTH. NOW COMES ON INTERMITTENTLY. REPORTED TO GM, INCIDENT#1-114736540. WAS TOLD NO OTHER PERSON HAS HAD THIS PROBLEM, TO TAKE FOR SERVICE AGAIN, IT COULD BE A DIFFERENT PROBLEM. SPOKE WITH THE SERVICE MANAGER AND WAS TOLD AS LONG AS THE CAR ISN'T STALLING, PROBABLY IT?S JUST A LOOSE WIRE AGAIN. EMAILED GM AGAIN AND TOLD THAT THEY APOLOGIZE FOR ANY CONCERNS, BUT ARE UNABLE LOCATE A PREVIOUS REQUEST, OR CREATE A NEW ONE WITH THE INFORMATION I PROVIDED. I DO NOT UNDERSTAND THIS RESPONSE. THE OWNERS MANUAL STATES THIS INDICATOR LIGHT CHECKS ,THE AIR BAG SYSTEM: THE ELECTRICAL, THE AIR BAG MODULE, THE AIR BAG SENSORS,THE WIRING AND CRASH SENSING AND DIAGNOSTIC MODULE. THAT THE BAG COULD GO OFF WITHOUT A CRASH, OR MIGHT NOT GO OFF IN A CRASH. TO ME THIS IS A SAFETY HAZARD. I KNOW 2 OTHER PEOPLE WITH THE SAME YEAR VEHICLE THAT HAVE THE SAME PROBLEM. *LA

Steering
Filed Oct 2, 200372,085 milesNC

POWER STEERING RACK, PUMP, GEAR AND SHAFT REPLACED AT 72,000 MILES. THERE ARE NO POWER STEERING AND NO LEAKS JUST TOO NEW OF A CAR TO HAVE TO REPLACE ALL THAT. *LA

Electrical System
Filed Oct 1, 200380,123 milesCA

CAR COMPLETELY TURNED OFF WHILE THE SECRUITY WARNING SHOWED IN THE MESSAGE CENTER WHEN DRIVING AT 65MPH ON THE FREEWAY AND HAD TO FORCE THE CAR OFF THE ROAD WITH NO BRAKES AND NO POWER STEERING. *LA

Engine and Engine Cooling › Engine
Filed Sep 30, 200366,128 milesPA

VECHICLE STALLS AT FULL SPEED ON THE HIGHWAY, OR AT COMING TO STOPS. FEEL SLIGHT HESTIATION AND ROUGH IDYLING. HAD CAR COMPUTER UPGRADED/CALIBRATED TWICE, BUT STILL EXPERIENCING STALLS.

Fuel System, Other › Delivery
Filed Sep 28, 200348,000 milesKS

ENGINE STALLS AND CUTS OUT WHEN TURNING OR GOING STRAIT AFTERTHE ENGINE IS ABOVE 2000RPM AND FOOT IS RELEASED FROM THE GAS PEDA, SOMETIMES CAN SAVE IT IF I STEP ON GAS PEDAL BEFOR TACH REACHES 500RPMSL. HAVE TO SHIFT INTO NEUTRAL AND RESTART TO AVOID ANY ACCIDENTS. AIRBAG LIGHT COMES ON AND WILL GO OFF AFTER DRIVING THE CAR FOR AWHILE. TURN SIGNAL WILL NOT WORK EVERYNOW AND THEN, HAVE TO RESTART THE CAR TO GET THEM TO WORK. ENGINE WILL NOT START RIGHT AWAY, 2ND CRANK WILL START POSSIBLE FAULTY FUEL PUMP. 58000 MILES. PROBLEMS STARTED JAN 2003. 2000 IMPALA LS

Steering
Filed Sep 26, 200338,000 milesCA

CHEVY IMPALA LS - 2000 YEAR MODEL, 38K MILES. STEERING WHEEL LOCKED UP WHILE DRIVING STRAIGHT ON A SURFACE STREET - APPROX 30 MPH. BATTERY LIGHT CAME ON, BUT CAR DID NOT IDLE OR INTERRUPT POWER. I HAD MAYBE 1/4 INCH ROOM TO MOVE WHEEL AND WAS ABLE TO GET CAR TO SIDE OF ROAD. POWER CYCLED CAR (OFF/ON) AND THAT CLEARED THE STEERING LOCK UP. DEALERSHIP REPAIR (ALLEN GWYNN CHEVY IN GLENDALE, CA) HAS NOT BEEN ABLE TO REPLICATE PROBLEM. I AM TERRIFIED IT WILL HAPPEN AGAIN -- COULD BE FATAL IF STEERING LOCKS AND I LOSE CONTROL ON A TURN OR ON A FREEWAY.

Engine and Engine Cooling
Filed Sep 26, 200362,000 milesFL

AFTER CAR HAS BEEN DRIVEN AND THE ENGINE IS HOT AND YOU ATTEMPT TO RESTART IT, IT JUST SHUTS BACK OFF. THERE IS NO SIGNIFICANT SOUND WHEN IT DOES THIS, IT JUST SHUTS DOWN AS IF THE IGNITION WAS TURNED OFF. IT NOW TAKES ABOUT 3-6 ATTEMPTS BEFORE THE CAR WILL START. IT HAS EVEN PROGRESSED TO SHUTTING OFF WHILE DRIVING, AGAIN NO SIGNS OF THE CAR BEING OFF UNTIL I NOTICED THE WHEEL WAS LOCKED UP. I HAVE BEEN BACK AND FORTH BETWEEN THE DEALER AND THE MANUFACTURER TO GET THE PROBLEM ADDRESSED. THE FACT THAT IT NOW SHUTS OFF WHILE DRIVING POSES A SERIOUS DANGER TO ME AND OTHER DRIVERS.

Seats › Front Assembly › Seat Heater/CoolerFire
Filed Sep 23, 200343,802 milesVA

CONSUMER STATED THAT SEAT HEATER IS TOO HOT, CAUSING THE HEATER TO BURN A HOLE INTO THE DRIVER'S SEAT, RESULTING IN A DISTRACTION TO THE CONSUMER. DEALER NOTIFIED.*AK *TS *JB

Engine and Engine Cooling › Engine
Filed Sep 22, 200360,000 milesOH

INTAKE GASKET LEAKING @ 60K ON A 2000 CHEVY IMPALA, 3.4 V6, GM DEALER INFORMED ME ON A $500 REPAIR BILL AND NOTED THAT THIS IS A COMMON PROBLEM, BUT NO RECALL. GM NEEDS TO HAVE A RECALL ON THIS EXPENSIVE GASKET FAILURE. *JB

Tires › Pressure Monitoring and Regulating Systems
Filed Sep 22, 200343,524 milesTN

I HAVE A 2000 IMPALA VIN# [XXX]. I HAVE BEEN HEARING A NOISE FROM THE STEERING COLUMN AND EVERYTIME I PUSH THE GAS THE STEERING WHEEL TURNS TO THE LEFT. IT IS NOT MY ALIGNMENT BECAUSE I HAD GOTTEN IT REALIGNED AND I CAN FEEL IT WHEN I BRAKE AS WELL. IT IS HARD TO TURN THE STEERING WHEEL BECAUSE OF THIS PROBLEM. ALSO MY LOW TIRE PRESSURE LIGHT WILL NOT GO OFF EVEN WHEN IT IS PROGRAMMED TO GO OFF MANUALLY IT STILL STAYS ON. I WAS TOLD I NEED A NEW EBCSM. I JUST BOUGHT THIS CAR AND AM STILL PAYING ON IT. I HEARD OTHERS WITH THE SAME MODEL AND YR HAVE THE SAME TROUBLES WITH THE STEERING. *JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Steering
Filed Sep 21, 2003MS

MY 2000 IMPALA HAS A SEVERE CLUNKING WHEN I MAKE BOTH LEFT AND RIGHT HAND TURNS. TOOK IT TO DEE'S CHEVROLET IN BILOXI, MS AND HAD NO SUCCESS IN GETTING MY PROBLEMS CORRECTED. THEY SAID THEY HAD TO DUPLICATE THE PROBLEM SO THEY DIDN'T FIX IT. COMPLAINT NUMBER TWO, IS THE HEATER AND AIR CONDITIONING CONTROLS GET VERY, VERY HOT WHEN TAKING SHORT TO LONG ROAD TRIPS. IT HAS GOTTEN SO BAD THE AC WILL NOT WORK PROPERLY ALL THE TIME. IT WILL HAVE TO COOL DOWN, THEN IT WILL WORK. AND THEY STILL WOULDN'T FIX IT. AGAIN,THEY WANTED TO DUPLICATE THE PROBLEM TO FIX IT. YOU JUST CAN'T DRIVE IT AROUND TOWN TO MAKE IT HAPPEN. *JB

Power Train › Automatic Transmission
Filed Sep 18, 200349,000 milesMA

WHILE GRADUALLY ACCELERATING FROM 42 TO 43 MPH THE ENGINE SURGES AND THEN SETTLES BACK DOWN. DEALER STATES THEY FOUND CODES THAT INDICATE A SOLENOID PROBLEM IN THE TRANSMISSION. I ONLY HAVE 52,000 MILES ON THE CAR. DEALER ALSO STATES THAT THE TRANSMISSION COULD CHANGE TO ANY GEAR AT ANY TIME OR SPEED. *JB

Engine and Engine Cooling › Cooling System
Filed Sep 11, 2003CA

THE PROBLEM IM NOTICING IS THAT MY CAR HAS DEXCOOL IN IT. I HAVE NOTICED IN THE PAST FEW MONTHS THAT MY CAR RUNS A LITTLE HOTTER THAN NORMAL. I HAVE ALSO NOTICED THAT THE COOLANT RESIVOIR LOOKS ALL CORRODED. IF YOU TAKE A LOOK AT THIS COOLANT IN THE RESIVOIR IT LOOKS REALLY CLUMPY AND SEEMS TO HAVE SOME RUST IN IT. I PURCHASED THIS VEHICLE IN 2000 . IT'S A 2000 CHEVY IMPALA. AND THE BAD THING ABOUT IT IS THAT CHEVY STANDS BY THIS COOLANT SAYING" IT'S GOOD FOR 115,000 OR SO OR 3 YEARS." I TOTALLY DISAGREE. I HAVE DID MY OWN RESEARCH ON THIS MATTER AND FOUND THAT THERE IS THOUSANDS OF PEOPLE THAT ARE HAVING TO PAY BIG$$$ TO HAVE REPAIRS DONE THAT ARE CAUSED BY THIS COOLANT CORRODING INSIDE THE ENGINE. CHEVY SHOULD RECALL THIS JUNK, SUCK UP ANY REPAIR COST. I NEED TO HAVE THIS PROBLEM ADDRESSED.

Steering › Rack and Pinion
Filed Sep 11, 200336,000 milesCA

CHEVROLET IMPALA 2000. PROBLEM WITH STEERING IN 2001, STEERING RACK WAS REPLACED. NOW THE CAR IS BACK IN SHOP, VERY HARD TO STEER TO THE LEFT AND MAKING NOISE WHILE TURNING STEERING WHEEL TO THE LEFT; THEY ARE PUTTING IN NEW STEERING RACK FOR THE SECOND TIME. CRADLE WAS ALSO REPLACED IN 2001. AFTER READING ABOUT THIS PROBLEM IN OTHER 2000 IMPALAS, I AM NOW VERY WORRIED ABOUT IT HAPPENING AGAIN AND THAT I WILL HAVE AN ACCIDENT.*AK

Exterior Lighting › Turn Signal
Filed Sep 5, 2003VA

CONSUMER STATES TURN SIGNAL WORKS INTERMITTENTLY DURING USAGE. DEALER HAS BEEN CONTACTED. *AK

Exterior Lighting › Hazard Flashing Warning Lights
Filed Sep 5, 2003VA

CONSUMER STATES HAZARD INDICATOR WORKS INTERMITTENTLY DURING USAGE. *AK

Engine and Engine Cooling
Filed Sep 4, 2003TX

WHILE DRIVING AT 25-35 MPH VEHICLE STALLED AND DIED WITHOUT WARNING. DEALER INSPECTED VEHICLE SEVERAL TIMES, BUT PROBLEM STILL RECURRING.

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Aug 29, 200394,281 milesWI

LOW COOLANT LIGHT ON OUR 2000 IMPALA WAS COMING ON AND THE LOWER INTAKE WAS FOUND TO BE LEAKING - COST $600 TO REPAIR. RECEIVED A RECALL NOTICE ON OUR 2003 IMPALA FOR THIS CONDITION. REQUESTED REIMBURSEMENT FOR OUR 2000 IMPALA REPAIR AND WAS DENIED.*AK

Air Bags › Frontal › Sensor/Control Module
Filed Aug 22, 2003GA

AIR BAG SENSOR LIGHT CONTINIOUSLY COMES ON AND OFF. HAS HAD THE SENSOR RESET WHEN I PURCHASED THE VEHICLE AND APPROX. 2 WEEKS AFTER THE SENSOR LIGHT FOR AIR BAG WAS RESET IT STARTED COMING ON AGAIN. THE DEALERSHIP CHARGED $300.00 TO RESET THE LIGHT. I CANNOT AFFORD TO PAY SUCH AN EXCESSIVE FEE CONTINUOUSLY.*AK

Exterior Lighting › Turn Signal
Filed Aug 16, 2003IL

THE TURN SIGNALS WORK SOMETIMES AND DON'T WORK SOMETIMES. THEY SEEM TO BE WORKING LESS AND LESS RECENTLY. *AK

Power Train
Filed Aug 8, 2003AL

WHILE DRIVING, THE VEHICLE STARTED TO JERK. *JB

Electrical SystemFire
Filed Aug 7, 200334,000 milesIL

WHEN THE VEHICLE WAS STARTED, THERE WAS AN EXPLOSION AND THE ENGINE CAUGHT ON FIRE. THE IGNITION COMPONENTS IN THE FIREWALL AREA OVERLOADED OR SHORTED OUT RAPIDLY WHICH CAUSED THE PLASTIC COVER AND PARTS AROUND IT TO INCINERATE. POSSIBLE FUEL LEAK, HOSES, OR SEALS DAMAGED BY EXPLOSION IGNITING FUEL. GENERAL MOTORS OFFERED TO REPLACE VEHICLE. INSTEAD SETTLED CLAIM. REPLACED NEW IMPALA. *JB *CB *JB

Steering › Rack and Pinion
Filed Aug 7, 200325,000 milesSC

CLUNKING & POPPING SOUND IN STEERING (INTERMEDIATE STEERING SHAFT) AND RACK AND PINION. TOOK CAR TO CHEVROLET DEALERSHIP AND THEY SAID NOTHING WAS WRONG. PROBLEM STILL EXISTS SO I'M TAKING THIS VEHICLE BACK. SPOKE TO SERVICE DEPT. AND STATED ANOTHER MECHANIC SUGGESTED IT WAS THE STEERING SHAFT. THEY ARE SUPPOSED TO CHECK THE CAR AGAIN MONDAY. MY CONCERN IS THAT OTHERS MAY HAVE THE SAME PROBLEM BECAUSE I SEE NUMEROUS ENTRIES ON THE WEBSITE (WWW.IMPALAHQ.COM). SHOULD THIS BE AN ITEM OF CONCERN TO GM SINCE IT CAUSES YOU TO LOOSE STEERING CONTROL. AT HIGH SPEEDS CAR WANDERS. AT LOW SPEEDS, FEEL EVERY BUMP THROUGH STEERING WHEEL. I HAVE TWO CHILDREN AND I AM AFRAID THAT I AM GOING TO LOSE STEERING LIKE OTHERS INCLUDING POLICE CARS HAVE. CHEVROLET SAYS THEY WANT TO LUBE THE INTERMEDIATE STEERING SHAFT FIRST, BUT COMPLAINTS INDICATE THIS HAS NOT WORKED FOR THEIR SAME EXACT CAR WITH THE SAME EXACT PROBLEM. I WANT THE INTERMEDIATE STEERING SHAFT REPLACED BECAUSE I FEEL THIS IS A REAL SAFETY HAZARD. SOME STATE THEY ARE ON THE THIRD SHAFT AND STILL NO HELP WITH THE STEERING. IMPALA 2000. *PH

Suspension › Front
Filed Aug 4, 2003MA

THERE IS A "POPPING" NOISE FROM THE FRONT END WHEN TURNING STEERING WHEEL TO THE LEFT. THE DEALER "LUBED" THE PART, HOWEVER IT DID NOT CURE THE PROBLEM.*AK

Air Bags › Frontal › Driver Side › Inflator Module
Filed Jul 30, 2003MO

AIR BAG LIGHT CONTINUALLY HAS HAD ONGOING PROBLEMS, DEALER STATED MODULE SENSOR NEEDS TO TO BE CHANGED, AND IT WILL COST $1,000.*AK

Steering
Filed Jul 30, 200360,000 milesGA

WHILE DRIVING AT HIGHWAY SPEEDS, GET A JERKING VIBRATION IN STREERING WHEEL. GINN MOTORS IM COVINGTON GA. STATES THAT IT IS NOT THE RACK-N-PINION, BUT THAT IT IS THE STEERING COLLUM AND THAT IT WOULD NEED TO BE BROKEN DOWN AND GREASE ADDED (COST 170.00. THIS IS AFTER THEY CHARGED ME 200.00 JUST TO GIVE ESTIMATE. WHEN CAR HAD 26000 MILES JOHN MILES CHEVY REPLACED THE RACK-N-PIONION WHEN IT WAS DOING THE SAME THING AND THAT CLEARED IT UP UNTIL NOW AT 60000 MILES. NOW THE TRACTION OFF AND THE BRAKE WORNING LIGHTS ARE COMING ON WITH THIS VIBRATION. BLINKERS WILL BE WORKING FINE, THEN THEY WILL JUST QUIT. WHEN THIS HAPPENS BOTH DIRRECTIONS WILL NOT WORK. 30 MINUTES LATTER THEY WORK FINE. PROBLEM WILL NOT STAY LONG ENOUGH TO FIND SOURCE. AIR BAG LIGHT COMES ON AND OFF JUST LIKE THE TURN SIGALS. SINCE WHEN DO DEALERSHIPS CHARGE A MINIMUM OF 200 DOLLARS FOR AN ESTIMATE. THEY ALSO DID NOT REPAIR RECALL OF COOLANT LEAK. THEY SAID THEY DO NOT HAVE THE PART. GAVE NO IDEA WHEN THEY COULD GET PART.

Power Train › Automatic Transmission
Filed Jul 29, 2003GA

CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND WITH NO WARNING TRANSMISSION WILL LOCK UP, LOCKING THE REAR TIRES, AND IT WILL BE HARD TO CONTROL THE VEHICLE. CONSUMER WILL BE FORCED TO PULL OVER. *AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Jul 29, 2003IL

WHILE DRIVING AND WITHOUT WARNING FRONT BALL JOINT SNAPPED. DEALER NOTIFIED.*AK

Electrical System
Filed Jul 28, 2003OH

CONSUMER STATES THAT THE ELECTRICAL SYSTEM HAS FAILED. DEALER NOTIFIED.*AK

Engine and Engine Cooling › Engine
Filed Jul 18, 2003MN

WHILE DRIVING OIL LEAKED FROM UNDERNEATH THE VEHICLE. THE LOWER INTAKE MANIFOLD GASKET LEAKED TWICE WITHIN 50,000. *NLM *CB *JB

Exterior Lighting › Tail Lights
Filed Jul 14, 200338,000 milesMO

I AM ORIGINAL OWNER, NEVER HAD ANY CRASH OR COLLISION. THE REAR TAILIGHTS LEAK, CAUSING WATER TO ACCUMULATE INSIDE THE LENS. ONLY THE HARTCH LID COVER, INVOLVING THE REVERSE LIGHTS. I HAVE HAD TO REPLACE THE BULB 2X DUE TO SHORTING OUT. THIS IS AN OBVIOUS DEFECT, NO OTHER EXPLANATION.*AK

Power Train › Automatic TransmissionCrash
Filed Jul 14, 2003AL

CONSUMER STATED THAT WHEN PUTTING VEHICLE IN PARK ON A HILL THE VEHICLE WOULD POP OUT OF PARK AND START TO ROLL BACK IN REVERSE, CAUSING DAMAGE TO THE VEHICLE. DEALER NOTIFIED. *AK

Steering › Gear Box › Shaft Sector
Filed Jul 9, 2003TX

AFTER SEVERAL MONTHS OF OPERATION A CLUNKING OR RATTLE SOUND BEGAN TO BE HEARD IN THE FRONT END OF THE CAR. YOU COULD FEEL IT AS A VIBRATION IN THE STEERING WHEEL. I TOOK THE CAR TO MUNDAY CHEVROLET 17800 I-45 NORTH HOUSTON, TEXAS, 77090. THEY SAID THERE WAS A CHEVROLET/IMPALA BULLETIN FOR THIS PROBLEM AND IT WOULD BE FIXED. SEVERAL MONTHS LATER ON 04/14/03 I RETURNED TO THE SAME LOCATION TO COMPLAIN THAT THE PROBLEM HAD NOT BEEN RESOLVED. THEY PACKED IT WITH 8.8 POUNDS OF LUBRICANT AND SAID THAT WOULD FIX THE PROBLEM FOR A COUPLE YEARS. THREE MONTHS LATER THE PROBLEM IS AGAIN HAPPENING. I CAN'T CONCEIVE THAT AN OBVIOUS DEFECT IN WHICH THE "INTERMEDIATE SHAFT" RATTLES AND IS FELT IN THE STEERING WHEEL IS ACCEPTIBLE. THERE IS AN OBVIOUS UNRESOLLVED PROBLEM THAT I FEEL COULD BE DANGEROUS IN POSSIBLY LOCK UP THE STEERING. *AK

Structure
Filed Jul 8, 2003CT

STEERING COLUM IN MY CAR HAS A CLUNK/VIBRATOIN. THE ENGINE CRADLE WAS REPLACED AND I WAS TOLD THAT THIS WAS THE PROBLEM , BUT LATER THE NOISE RETURNED AFTER THE 36000 WARRANTY WAS OVER. NOW DEALER TELLS ME THAT MY EXTENDED WARRANTY THAT I PAID FOR WOULD NOT COVER THE REPAIR.ALSO THE CAR IS HAVING TRANMISSION PROBLEMS, STILL WAITING TO SEE IF THEY CAN FIND THE PROBLEM.... HAVE BEEN TOLD THAT IF NO CHECK ENGINE LIGHT COMES ON THEN THERE IS NOTHING WRONG. I AM GOING TO LEAVE WITH THE DEALER AND HAVE THE SERVICE MGR DRIVE, BUT NOT A LOT OF HOPE IN THIS.*AK

Wheels › Hub
Filed Jul 7, 200337,645 milesMD

FAILURE OF RIGHT FRONT WHEEL HUB AND BEARING ON MY IMPALA 2000 AFTER ONLY 37000 MILES.*AK

Latches/Locks/Linkages › Doors › Latch
Filed Jun 26, 200352,000 milesKY

DRIVER'S DOOR WOULD NOT UNLOCK BY KEY OR ELECTRICAL DEVICE. THE TECHNICIAN REPLACED LATCH ASSEMBLY. *AK PH *JB

Air Bags
Filed Jun 19, 2003WV

AIRBAG LIGHT COMING ON.DEALER WAS CONTACTED, AND STATED THAT WAS A HAZARDOUS SITUATION, AND THAT VEHICLE SHOULD NOT BEEN DRIVEN UNTIL THE PROBLEMS WAS FIXED. AND AT THE SAME TIME THERE WAS NO RECALL FOR IT. THEY HAVE STATED TO THE CONSUMER THAT SHE WOULD NEED TO PAY FOR IT. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jun 17, 200310,000 milesWI

WHEN BRAKING WHEELS SHAKE. TOOK VEHICLE TO DEALER, AND DEALER TURNED THE ROTORS. *AK

Steering › Hydraulic Power Assist SystemCrash1 injured
Filed Jun 2, 200347,000 milesIL

2000 CHEV IMPALA POLICE INT 9C1OFFICER SWERVED IN INTERSECTION TO AVOID VEHICLE. OFFICER STRUCK UTILITY POLE CENTER OF FRONT BUMPER. 40-50 MPH. VEHICLE TOTALED. AIR BAG DID NOT DEPLOY.*AK

Steering › Linkages › Tie Rod Assembly
Filed May 30, 2003FL

2000 IMPALA LS HAD ALIGNMENT DONE @35,000 MILES. NOTICED UNEVEN WEAR ON LEFT FRONT TIRE ~43,000 MILES. TOOK BACK TO DEALER, THEY SAID TO REPLACE TIRES AND THEY WOULD REALIGN IT. REPLACED TIRES ~ 47,000 MILES, TOOK BACK IN AND TURNED OUT THE LEFT FRONT TIE ROD WAS BAD THEY CAN'T ALIGN IT. TIRES HAS ABOUT 1/2 OF PLAY IN IT, RECOMMENDED NOT TO BE DRIVEN UNTIL FIXED.*AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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