Page 16 of 16 · complaints 751–782 of 782

2011 Chevrolet Equinox complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

SteeringCrash
Filed Sep 23, 20111,000 milesMO

I WAS DRIVING ON A FOUR LANE STREET WITH TWO LANES GOING SOUTH WITH A MEDIAN IN THE MIDDLE AND TWO LANES GOING NORTH. I WAS IN THE LEFT HAND LANE GOING SOUTH TOWARDS 1-70 AND WAS GOING AROUND A SLIGHT CORNER TOWARDS THE LEFT AND TRIED TO STRAIGHTEN OUT MY WHEEL AND MY WHEEL WAS STUCK TURNING LEFT. I TRIED AGAIN TO GET MY WHEEL TO STRAIGHTEN OUT, AND IT WAS STUCK. I SLAMMED ON MY BRAKES, BUT IT WAS TOO LATE AND WENT OVER THE MEDIAN SEPARATING THE 4 WAY LANES. I HIT A LARGE STREET SIGNS AND MULTIPLE REFLECTORS ON THE MEDIAN. UPON IMPACT MULTIPLE CHECK ENGINE LIGHTS APPEARED AND WHEEL WAS FINALLY ABLE TO MAKE A TURN TO RIGHT TO GET TO SIDE OF THE ROAD. MY CAR IS NOT EVEN 2 MONTHS OLD AND WAS A BRAND NEW 2011 EQUINOX. WHEN I WENT TO REPORT THE ISSUE TO THE DEALER I BOUGHT IT FROM AFTER THE ACCIDENT THE CAR SALES MAN THERE SAID "OH THIS HAS NEVER BEEN AN ISSUE WITH ANY YEARS OF THE EQUINOX'S".....HATE TO BREAK IT TO HIM BUT LOOKS LIKE MULTIPLE PEOPLE HAVE HAD SIMILAR STEERING AND WHEEL ISSUES WITH THIS MODEL. VERY FRUSTRATING.....GM WAS CONTACTED AND IT CAN TAKE ANYWHERE FROM 30-120 DAYS FOR THEM TO COME EVALUATE THE STATUS OF MY CAR TO SEE WHAT CAUSED THE PROBLEM. THIS IS A VERY FRUSTRATING PROBLEM AS MY CAR IS ONLY 2 MONTHS OLD AND WAS A BRAND NEW VEHICLE. *TR

Engine and Engine Cooling
Filed Sep 9, 20112,200 milesFL

ENGINE HAS STALLED MULTIPLE TIMES UPON ACCELERATION. VERY CONCERN FOR OUR SAFETY! *TR

Structure › Body1 injured
Filed Sep 8, 20111,500 milesMI

TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE POWER LIFT GATE CLOSED AND IMPACTED ON HER HEAD, AS A RESULT SHE SUFFERED A CONCUSSION AND HAD TO BE HOSPITALIZED. THE CONTACT MENTIONED THAT SHE WAS UNAWARE THAT THE GATE WAS CLOSING SINCE THE WARNING CHIME ONLY RINGS TO WARN OF POSSIBLE OBSTRUCTION IT DOES NOT CHIME WHEN LIFT GATE IS IN MOTION. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT IT WAS THE WAY THE VEHICLE WAS DESIGNED AND THEY WERE UNABLE TO ALTER IT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 1,500. UPDATED 11/16/2011 *LN *TR

Power Train
Filed Sep 6, 20114,000 milesCA

I PURCHASED A 2011 EQUINOX LT - CHEVROLET -DEC 2010 - WANTED A NICE AND SAFE CAR FOR THE NEW YEAR - I AM A MOTHER WITH SMALL KIDS AND WANTED A SMALLER CAR THAN WHAT I HAD, WHICH WAS A FORD WINDSTAR, I HAD FOR 13 YRS. I STARTED TO HAVE PROBLEMS WITH THE EQUINOX IN JULY, AUGUST AND AGAIN NOW, WITH THE STABILITY TRACT SERVICE LIGHT GOING ON AND LOSING POWER AND NOW THIS THIRD TIME WITH NO POWER TO THE TRANNY - I COULD NOT CHANGE GEARS, I WOULD GIVE IT GAS AND IT JUST WOULDN'T MOVE - THEN THE CAR POWER LOCKS GO CRAZY -LOCK AND UNLOCK AND THE TRANSMISSION JERKS. I DO NOT FEEL SAFE IN THIS CAR. I HOPE THEY FIX THIS PROBLEM AND FIGURE OUT WHAT IS WRONG BEFORE SOMEONE OR MYSELF ARE IN AN ACCIDENT. *TR

Power Train › Automatic Transmission
Filed Sep 1, 20114,500 milesNC

TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 20 MPH THE VEHICLE DECELERATED. WHEN THE CONTACT CONTINUED TO DEPRESS THE ACCELERATOR PEDAL, THE VEHICLE JERKED FORWARD AND CONTINUED TO ACCELERATE NORMALLY. THE TRANSMISSION WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THE TRANSMISSION WOULD HAVE TO BE REBUILT. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,500.

Engine and Engine Cooling › Engine
Filed Aug 16, 20115 milesIL

TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE VEHICLE WOULD STALL AT ANY TIME. THE DEALER DIAGNOSED THAT THE VEHICLE HAD TWO COLLAPSED VALVES INSIDE OF THE ENGINE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5 AND THE CURRENT MILEAGE WAS 5,000.

Power Train › Automatic Transmission
Filed Aug 16, 20113,200 milesPA

TRANSMISSION DOES NOT SHIFT PROPERLY. IT WILL EITHER HANG UP IN THE LAST GEAR OR SHIFT HARD WITH A CLUNK INTO THE NEXT GEAR. HAVE RETURNED THE VEHICLE TO THE DEALER TWICE AND HAVE BEEN TOLD THIS IS NORMAL FOR A 6 SPEED TRANSMISSION. MY 2007 EQUINOX ALSO HAD A 6 SPEED TRANSMISSION AND NEVER SHIFTED LIKE THIS 2011 DOES. THIS IS THE 6TH CHEVROLET I'VE BOUGHT SINCE 2000. THINK THEY WOULD TRY TO DETERMINE WHAT THE PROBLEM IS BEFORE I OPT FOR ANOTHER AUTO MAKER. *KB

Fuel System, Gasoline
Filed Aug 14, 2011MO

PURCHASED 2011 EQUINOX WITH 4-CYL ENGINE SPECIFICALLY FOR THE LISTED 32/23 MPG. I DRIVE 30 MILES PER DAY BACK AND FORTH TO WORK, FIGURED I WOULD GET AROUND 24-25 MPG FOR IN CITY HIGHWAY DRIVING. INSTEAD, I HAVE GOTTEN NO BETTER THAN 21 MPG AND USUALLY LESS. I THEN DROVE FROM KANSAS CITY TO OKLAHOMA CITY FOR WORK, USED CRUISE CONTROL MOST OF TIME. HOWEVER, IT WAS WINDY SO I FIGURED IT WOULDN'T QUITE BE AT 32. HOWEVER, I WAS VERY SURPRISED TO ONLY GET 22-23 MPG FOR HIGHWAY MILEAGE. VERY DISAPPOINTING. THE FIRST TIME I CONTACTED DEALER (AROUND 1,800 MILES ON ODOMETER) SERVICE REP EXPLAINED THAT THE POOR GAS MILEAGE WAS DUE TO THE CHANGE FROM WINTER BLEND GASOLINE TO WARM WEATHER GAS. AS THE POOR MPG CONTINUED, AROUND 3,000 MILES I TOOK CAR TO DEALER TO HAVE OIL CHANGED AND AT THAT TIME MENTIONED POOR MPG. THE SERVICE REP (DIFFERENT REP THAN PREVIOUSLY) TOLD ME THAT THE EQUINOX HAD A 5,000 MILE BREAK-IN PERIOD WHEN IT COMPUTES HOW THE CAR IS DRIVEN AND ADJUSTS FOR THE DRIVER'S HABITS (HOW WOULD THAT WORK IF MULTIPLE PEOPLE WERE DRIVING THE VEHICLE?). ANY WAYS, I COMPLAINED BUT WAS TOLD IT WOULD GET BETTER. NOW AT 5,500 MILES AND STILL GETTING NO BETTER THAN 19-21 MPG. IT SHOULD BE NOTED THAT I GENERALLY RUN IN "ECO" MODE. I HAVE ALWAYS BEEN A CHEVY DRIVER AND WILL CONTINUE TO BE, BUT I WILL CERTAINLY RESEARCH THE CARS BETTER NEXT TIME BECAUSE I HAVE NOTICED A LOT OF COMPLAINTS ABOUT THIS SAME PROBLEM ON SEVERAL SOCIAL TYPE WEBSITES. *TR

Fuel System, Gasoline
Filed Aug 11, 2011NJ

2011 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO DEFECTIVE VEHICLE OPERATION AND SAFETY *TGW THE CONSUMER STATED THE VEHICLE WAS RETURNED TO THE DEALER THREE TIMES, DUE TO IT RUNNING ROUGH, LOSS OF POWER, AN OVERWHELMING SMELL OF GASOLINE, A STICKY ACCELERATOR PEDAL AND THE CHECK ENGINE LIGHT ILLUMINATING. THE DEALER REPLACED THE HIGH PRESSURE FUEL PUMP, FUEL RAIL PRESSURE SENSOR AND AN ATTEMPTED REPAIR OF THE PCM AND THE REPROGRAMMING OF THE TAC. THE DEALER HAS BEEN UNABLE TO RESOLVE THE DEFECTS. *JB

Power Train
Filed Aug 11, 20115,000 milesTX

TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHEN SHIFTING FROM FIRST AND THIRD GEAR, THE ENGINE WOULD REV AND THE VEHICLE WOULD STALL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.

Service Brakes, Hydraulic
Filed Aug 8, 2011300 milesNY

FAILURE 1: WHILE SLOWING AND BRAKING TO MAKE A TURN THERE WAS NO RESPONSE FOR ABOUT 2 TO 3 SECONDS WHEN I TRIED TO ACCELERATE. MILEAGE WAS APPROX. 300. FAILURE 2: AT APPROX. 20 T0 25 MPH I APPLIED MODERATE BRAKING AND NOTHING HAPPENED. I THEN APPLIED FULL HARD PRESSURE AND NOTHING. I THEN RELEASED AND REAPPLIED BRAKE PRESSURE AND IT WORKED JUST IN TIME. IF I WAS AT A HIGHER SPEED I COULD HAVE KILLED A PEDESTRIAN AND THEY WOULD HAVE BLAMED ME AFTER THE COPS VERIFIED BRAKES WORKED FOR THEM. APPROX. MILEAGE 750

Electrical System
Filed Aug 5, 20114,800 milesFL

I DRIVE A 2011 CHEVOLET EQUINOX AND ON 3 SEPARATE OCCASIONS, IT HAS SHUT OFF AND WOULD NOT ACCELLERATE RIGHT AFTER CRANKING THE CAR UP AND PUTTING IT IN GEAR. NO ACCIDENTS HAVE OCCURED BUT THIS HAS HAPPENED OVER A DOZEN TIMES AND I HAVE SENT IT BACK AND FORTH TO THE DEALERSHIP FOR REPAIRS. THE DEALERSHIP SAYS IT IS FIXED BUT IT CONTINUES TO OCCUR. *TT

Engine and Engine Cooling
Filed Jul 26, 20119,212 milesIL

TL* THE CONTACT OWN A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING 15 MPH THE VEHICLE STALLED AS THE ENGINE BEGAN TO REV. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE A DIAGNOSTIC TEST WAS NOT PERFORMED. THE CONTACT WAS UNAWARE OF THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 9,212.

Engine and Engine Cooling › Exhaust System
Filed Jul 24, 20111,077 milesFL

2011 CHEVY EQUINOX, VEHICLE ENGINE SHUTSDOWN WITHOUT WARNING WHILE DRIVING. THIS OCCURRED ONE TIME WHILE BACKING UP AND FIVE TIMES IN ONE DAY BEFORE WE TOOK IT BACK TO THE DEALER . VEHICLE ONLY HAD 50 DAYS OF PURCHASE AND ONLY 1077 MILES. THE ENGINE STOPPED WORKING, THE CAR IS MOVING FORWARD ON ITS OWN , CAN NOT CHANGE LANES BECAUSE OF THE HEAVY TRAFFIC, CAR COMES TO A DEAD STOP, VEHICLES ARE PASSING BY AT 70 TO 75 MILES WHILE I AM IN THE MIDDLE LANE, CARS BEHIND ME ARE HONKING THEIR HORNS,THANK GOD NOTHING HAPPENED. THE CAR RE-STARTED WE TOOK OFF LOOKING FOR THE NEAREST EXIT TO THE TURNPIKE BUT BEFORE WE COULD GET OFF THE ENGINE SHUT DOWN AGAIN. AS YOU CAN SEE THIS IS SAFETY ISSUE, A CAR IS NOT SUPPOSE TO HAVE ENGINE FAILURE, SPECIALLY WHEN IT'S BRAND NEW. SOMETHING WRONG WITH THIS VEHICLE AND IT'S GONNA CAUSE SOME VEHICLE ACCIDENTS AND/OR FATALITIES, PLEASE LOOK INTO THIS MATTER. THANKS *TR

Electrical System
Filed Jul 18, 2011FL

TWO WEEKS AFTER PURCHASING OUR 2011 CHEVROLET EQUINOX, THE ENGINE LIGHT CAME ON AND THE CAR LOST A LOT OF POWER. WE TOOK IT TO THE SHOP AND THEY CLAIMED THERE WAS A RECALL ON THE COMPUTER SYSTEM THAT CONTROLLED THE STEERING. THEN, TWO WEEKS LATER, THE ENGINE MADE A LOUD, STRANGE, NOISE WHEN IT STARTED. IT DROVE A BIT, THEN COMPLETELY DIED IN THE MIDDLE OF THE STREET. IT WAS RESTARTED, THEN IT DIED AND HAD TO BE TOWED AWAY. DEALER SAID IT IS A FAULTY CAM SHAFT. THIS CAR HAS 900 MILES AND IT NOW 30 DAYS OLD. *KB

Visibility › Glass, Side/Rear
Filed Jul 13, 2011500 milesOH

I PURCHASED A NEW 2011 CHEVY EQUINOX ON JULY 5 IN OHIO. ON JULY 13 I GOT INTO THE VEHICLE AND UPON CLOSING THE DOOR THE REAR WINDOW EXPLODED OUTWARDS. IT LEFT S SOFTBALL SIZED HOLE OR LARGER AND THE GLASS WAS ALSO FALLING OUR IN ALL FOUR CORNERS. I CALLED THE DEALERSHIP AND EXPLAINED WHAT HAD HAPPENED AND THEY RETURNED MY CALL 30 MINUTES LATER AND ASKED ME TO BRING THE EQUINOX IN AND THEY WOULD REPLACE THE REAR GLASS UNDER WARRANTY. I'M NOT SURE EXACTLY WHY THIS HAPPENED AS THERE WERE NOT ANY VISIBLE SCRATCHES OR CHIPS IN THE REAR GLASS BUT IT DOES APPEAR THAT THE GLASS WAS IN SOME WAY DEFECTIVE OR HAD BEEN INSTALLED INCORRECTLY FROM THE FACTORY. I HAVE FOUND ONE OTHER PERSON FROM TX THUS FAR HAVING REPORTED THE SAME ISSUE. *TR

Visibility
Filed Jun 28, 20113,500 milesTX

VEHICLE WAS PARKED UNDER A CARPORT IN FULL SHADE. I OPENED THE DRIVER'S SIDE DOOR, GOT IN, SHUT THE DOOR AS I ALWAYS DO, AND THE REAR GLASS EXPLODED OUTWARD. THERE WAS NO CHIP OR CRACK IN THE GLASS. WE TOOK MANY PICTURES OF THE GLASS WHERE IT IS OBVIOUS THAT THE GLASS BURST OUTWARD, GLASS SPEWED ALL DOWN MY DRIVEWAY. THE GLASS BROKE ALL AROUND THE EDGES OF THE FRAME AND A LARGE HOLE IN THE MIDDLE. PRIOR TO THIS, WE TOOK THE VEHICLE TO THE DEALERSHIP TO FIX A RATTLE IN THE LIFTGATE. I KNOW THAT THE LIFTGATE HAD TO BE TAKEN APART AND REASSEMBLED FOR THIS FIX. THE DEALERSHIP SAYS THE GLASS FELL INWARD (AND AFTER BEING HAULED HALFWAY ACROSS TOWN ON A WRECKER, IT SURE LOOKS LIKE IT DID) AND THAT IN ANY CASE, GLASS IS NOT COVERED UNDER THE WARRANTY. I CALLED GM AND THE REP SAID IT SHOULD BE COVERED. THIS IS A BRAND NEW VEHICLE THAT I HAVE TAKEN VERY GOOD CARE OF. I AM WAITING TO HEAR BACK FROM THE DISTRICT REP OR THE DEALER. I AM CONCERNED ABOUT THE SAFETY OF EXPLODING GLASS, WHAT IF KIDS HAD BEEN IN THE CAR? WHAT IF THE FRONT WINDSHIELD DOES THIS WHILE I AM IN THE CAR? I HOPE THAT GM AND THE DEALERSHIP WILL CORRECT THIS DEFECT. *TR

Air BagsCrash1 injured
Filed Jun 20, 20114,436 milesPA

TL*THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT CRASHED INTO A DEER. THE AIR BAGS FAILED TO DEPLOY; ALTHOUGH A POWDER RESIDUE EMITTED FROM THE AIR BAGS. THE FRONT SEAT PASSENGER SUSTAINED SORENESS IN THE CHEST AREA. A POLICE REPORT WAS FILED. THE VEHICLE SUSTAINED EXTENSIVE DAMAGE AND WAS TOWED TO AN INDEPENDENT AUTO CENTER. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE FAILURE MILEAGE WAS 4,436.

Engine and Engine Cooling
Filed Jun 20, 2011MI

MY ENGINE LIGHT CAME ON AND THEN THE CAR LOST POWER. IT DID START BACK UP AGAIN, BUT THE ENGINE LIGHT REMAINED ON UNTIL I GOT HOME. I WAS NOT ON A BUSY STREET WHEN THIS HAPPENED. THIS HAPPENED ON A FRIDAY. I HAD IT TO THE DEALER ON MONDAY. THE DEALER DID TRY TO FIND THE PROBLEM, BUT THE ENGINE LIGHT WAS OFF AND NOTHING WAS DISCOVERED. *TR

Power Train › Automatic Transmission
Filed Jun 13, 20115,500 milesPR

CHEVROLET EQUINOX TRANSMISSION PROBLEMS. IT KICKBACK AT THIRD SHIFT. AT 20 MILES WHEN YOU PULL OUT GAS PEDAL THE TRANSMISSION IMPACT LIKE A KICKBACK. WE HAVE GONE TO THE DEALER ON TWO TIMES NOW, AND THEY SAID THAT'S NORMAL. *TR

Power Train › Automatic Transmission
Filed Jun 1, 2011200 milesIN

2011 CHEVY EQUINOX TRANSMISSION AND ELECTRICAL ISSUES. TRANSMISSION NOT SHIFTING SMOOTHLY AND AT TIMES THE CAR WILL SEEM TO WANT TO DIE OUT. 6600 MILESAND I SEE ONLINE THAT OTHERS ARE HAVING THE SAME ISSUE. I DO NOT WANT MY WIFE TO BREAK DOWN OR GET INTO A CRASH BECAUSE OF THE TRANS NOT ENGAGING. *TR

Structure › Body1 injured
Filed Jun 1, 20112,089 milesVA

MY SPOUSE WAS OPENING THE DRIER'S DOOR AND THE TRIM AT THE BOTTOM OF THE DOOR (WHICH IS FIBER GLASS MATERIAL) CUT HER LEG ABOUT SIX TO EIGHT INCHES ABOVE THE LEFT ANKLE. THE TRIM STICKS WHEN THE DRIVER'S DOOR IS OPENED. IT TOOK 16 STITCHES TO CLOSE THE WOUND. THE TRIM NEEDS TO RE-FINISHED OR TAPERED TO PREVENT OTHERS FROM GETTING HURT. THIS IS A REALLY BAD CUT AND SHE WAS IN A LOT OF PAIN. UPDATED 06/08/11 *BF

Fuel System, Other
Filed May 27, 2011100 milesGA

MY WIFE TOOK OUR 2007 TAHOE IN TO TRADE IT FOR SOMETHING THAT GOT BETTER GAS MILEAGE. SHE WENT TO LIBERTY CHEVROLET IN VILLA RICA GA. SHE WAS LOOKING AT THE CHEVY EQUINOX. AFTER TALKING WITH THE SALES PERSON MELISSA BELL WHO ASSURED MY WIFE THE EQUINOX WOULD GET BETTER THAN 30 MPG. AND IF IT DIDN?T GET THE MILEAGE IT COULD BE FIXED. WELL AFTER MULTIPLE TRIPS TO THREE DEALERSHIPS IT IS VERY OBVIOUS THAT [XXX] WAS LYING THROUGH HER TEETH JUST TRYING TO SELL THE CAR. AFTER 5000 MILES WE STILL ONLY GET AROUND 22MPG HIGHWAY. I CALLED THE CHEVROLET COMPLAINT LINE JUST TO BE TOLD THAT MPG WAS UNDER BEST DRIVING CONDITIONS IN OTHER WORD THEY WERE GOING TO DO NOTHING TO FIX THE PROBLEM EVEN THOUGH THE SALES PERSON LIED TO MY WIFE RIGHT IN FRONT OF MY SISTER. I WILL TELL YOU THIS I HAVE BOUGHT MY LAST CHEVROLET. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Steering
Filed Mar 16, 20115,000 milesIL

OUR 2011 EQUINOX HAS JUST NOW STARTED SHOWING SOME "FRICTION" IN THE STEERING MECHANISM WHEN MAKING SLIGHT STEERING CORRECTIONS WHILE TRAVELING AT HIGHWAY SPEEDS. THE CONDITION IS MORE NOTICEABLE WHEN STARTING TO TURN LEFT. IT IS BARELY NOTICEABLE AT LOWER SPEEDS BUT CAN BE DETECTED. THE EQUINOX WAS PUT INTO SERVICE IN SEPTEMBER 2010. "FRICTION" IS MY WORD CHOICE; THIS BEING AN ALL ELECTRIC POWER STEERING THE PROBLEM MIGHT WELL BE SOME OTHER CONDITION.

Air BagsCrash
Filed Mar 14, 201120,000 milesFL

I WAS RECENTLY IN A PRETTY BAD FRONT END VEHICLE ACCIDENT GOING ABOUT 45 MPH WHEN I REAR ENDED SOMEONE. MY CAR HAS BEEN TOTALED DO TO THE DAMAGE TO THE FRONT END OF THE VEHICLE. MY AIR BAGS DID NOT DEPLOY IN THIS ACCIDENT, EVERYONE ONE I HAVE TALKED TO FROM THE TOWING COMPANY TO THE PARAMEDIC ON SEEN SAID THAT IT SHOULD HAVE DEPLOYED.

Fuel System, Diesel
Filed Mar 7, 2011720 milesOH

HIGH PRESSURE FUEL PUMP ON 2011 CHEVY EQUINOX 4 CYLINDER LEAKS AND CONTAMINATES ENGINE OIL WITH FUEL. *TR

Electrical System
Filed Feb 24, 20111,300 milesOH

2011 CHEVY EQUINOX BATTERY FULLY DISCHARGED. CAR HAS 1300 MILES ON IT. CAR WAS IN GARAGE FOR TWO DAYS BEFORE STARTING. DEALERSHIP RECHARGED BATTERY AND DOESN'T SEEM TO WANT TO INVESTIGATE THIS FURTHER, SALES PERSON DOES NOT RETURN CALLS. GM ONLINE CUSTOMER SERVICE ONLY SENT AUTO REPLY WITHOUT ADDRESSING THE PROBLEM AND ON THE REPLY NAMED ME AS "FRANK", NOT MY NAME AT ALL. IT TOOK THREE TRIES TO JUMP START THE CAR. *TR

Steering
Filed Feb 23, 201126,000 milesMD

ON 2/21/11, I WAS OPERATING MY 2010 CHEVY "EQUINOX" ON I-95. AFTER ABOUT AN HOUR AND HALF START I BEGAN TO HAVE STEERING PROBLEMS. TRAVELING AT A SUSTAINED SPEED OF APPROXIMATELY 70MPH I BEGAN TO NOTICE THE STEERING WHEEL WAS STICKING, WHEN I ATTEMPTED TO PASS A SLOWER VEHICLE. THE LONGER I TRAVELED, THE PROBLEM BECAME MORE NOTICEABLE. THIS SITUATION CONTINUED FOR AT LEAST FOUR HOURS, UNTIL I LEFT THE INTERSTATE AND ENTERED A SECONDARY HIGHWAY, WHERE THE SPEED WAS SLOWER AND MORE TRAFFIC, WHICH REQUIRED MORE MOVEMENT IN THE STEERING WHEEL. THIS SITUATION KIND OF CAUGHT ME BY SURPRISE SINCE THE VEHICLE HAD 26,000 MILES AND HAS BEEN OPERATED IN THIS TYPE OF DRIVING NUMEROUS TIMES. IT DOES NOT APPEAR TO "STICK" AT SLOWER SPEEDS OR IN TRAFFIC. BUT I FEEL IT COULD CATCH AN INDIVIDUAL OFF GUARD, WHO MAY NOT BE AN EXPERIENCED DRIVER. I TOOK THE VEHICLE TO THE DEALERSHIP (2/22/11) THEY COULD NOT DUPLICATE THE PROBLEM NOR DID THE COMPUTER INDICATE SOMETHING HAD HAPPENED. I CONTACTED CHEVROLET/GMC VIA PHONE AND E-MAIL. THEIR RESPONSE EACH TIME LEFT ME WITH THE IMPRESSION THEY APPRECIATED THE INFORMATION. I'VE INDICATED TO THEM THEY HAVE A SLEEPER WITH THIS ELECTRONIC POWER STEERING SYSTEM. THERE WAS NO RESPONSE, THAT THE CAR WAS SAFE OR IF THEY HAD A PROBLEM. THIS CAR HAS A PROBLEM "A SLEEPER". AND ACCORDING TO THE WEB I'M NOT THE ONLY ONE THAT HAS A PROBLEM, WHICH COULD LED TO SERIOUS INJURY OR DEATH. *TR

Electrical System
Filed Feb 22, 2011623 milesIA

I PURCHASED A 2011 CHEV. EQUINOX ON 1/14/2011 AND THE BATTERY KEEPS GOING DEAD ON ME WHILE IT SITS IN MY GARAGE. THIS HAS HAPPENED TWICE NOW. IT HAS 623 MILES ON IT. I DON'T DRIVE IT EVERY DAY BUT IT SEEMS TO HAPPEN WHEN I OPEN THE BACK HATCH AND CLOSE IT. I MAKE SURE IT IS SHUT TIGHT AND ALSO THAT NO LIGHTS ARE LEFT ON. I REPORTED IT TO THE DEALER I PURCHASED IT FROM AND HE SAID TO TAKE IT TO A CHEV. DEALER AND HAVE THEM CHECK THE BATTERY AND ALSO RUN A PERASTATIC DRAW TEST ON IT. THE ONE DEALER I CALLED DID NOT SEEM INTERESTED IN DOING THIS AS HE STATED HE HAD NO OPENINGS EXCEPT THE FOLLOWING WEEK. WHEN I PLANNED ON TAKING IT IN THE BATTERY WAS AGAIN DEAD AND I AM NOW CHARGING IT UP AGAIN. I REALLY WANT TO FIND OUT WHAT IS HAPPENING TO IT. I HAVE A 2006 SILVERADO AND HAVE HAD NO PROBLEMS WITH IT. I ALSO HAD A 2004 BUICK LESABRE THAT GAVE ME THE SAME PROBLEM AS MY EQUINOX. IF THEY WERE NOT DRIVEN EVERY DAY OR SO THE BATTERIES WENT DEAD. NO DEALER COULD FIND THE PROBLEM WITH MY BUICK SO I GOT RID OF IT. ALSO THE EQUINOX SEEMS TO HESITATE BEFORE IT SHIFTS INTO ANOTHER GEAR. *TR

Unknown or Other
Filed Feb 21, 2011300 milesTX

NOT SURE OF THE EXACT DATE OR MILEAGE VEHICLE MESSED UP FIRST TIME. WE BOUGHT IT ON JANUARY 19, 2011, MESSED UP WITHIN FIRST FEW DAYS OF HAVING IT. IT'S HAPPENED TWICE, WHEN VEHICLE IS STOPPED, BUT IN DRIVE (EX. RED LIGHT), THEN PRESSING THE GAS PEDAL IT WILL EITHER NOT GO AT ALL, OR BARELY GO AND THEN NOT GO ANY FURTHER. HAVE TO PUT THE CAR IN PARK, SHUT OFF, THEN TURN CAR BACK ON TO MAKE IT WORK RIGHT. TAKEN IT TO THE DEALERSHIP MULTIPLE TIMES, THEY SAY THEY CAN'T FIND ANYTHING WRONG OR DUPLICATE THE PROBLEM. NO CHECK ENGINE LIGHT COMES ON, OR ANY LIGHTS AT ALL. CONTACTED GM ALSO, THEY ARE NOT MUCH HELP EITHER, SAY WE HAVE TO DUPLICATE THE PROBLEM BEFORE TAKING ANY FURTHER STEPS. DON'T FEEL SAFE IN THE CAR, I HAVE TWO SMALL CHILDREN. THEY HAVE BEEN WITH ME BOTH TIMES IT HAS MESSED UP. THE FIRST TIME WE WERE STRANDED BETWEEN TWO LANES OF ON COMING TRAFFIC.

Seats
Filed Feb 1, 2011800 milesTX

TL*THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STARTED THE IGNITION AND NOTICED THAT THE FRONT PASSENGER AIR BAG WARNING INDICATOR TURNED OFF WHILE A PILLOW WAS POSITIONED IN THE FRONT PASSENGER SEAT. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY INFORMED THAT THE AIR BAG FUNCTIONED CORRECTLY AS DESIGNED. THE FAILURE MILEAGE WAS 800. UPDATED 3/14/11*CN THE DEALER SUSPECTED THE SEAT WAS HEAT SENSITIVE. UPDATED 04/25/11

Structure
Filed Dec 9, 2010700 milesPA

TL*THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE RADIO CONTROL FUNCTIONS WERE NOT ACCESSIBLE WHILE DRIVING OR BEING RESTRAINED BY THE SEAT BELT. THE DEALER REFERRED THE CONTACT TO THE MANUFACTURER WHO AGREED TO PROVIDE AN AFTERMARKET CONTROL FUNCTION. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 700.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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