Page 15 of 16 · complaints 701–750 of 782

2011 Chevrolet Equinox complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Power Train
Filed Feb 8, 201340,000 milesOH

WHILE DRIVING AT 50 MPH, THE CHECK STABILIZATION SYSTEM LIGHT CAME ON. NEXT, THE ENGINE CUT POWER WITHOUT WARNING. I HAD THE CAR TOWED TO THE DEALERSHIP AND I WAS TOLD THE CAR NEEDS A NEW THROTTLE BODY. HOWEVER, THE PART IS BACK ORDERED AND NOBODY CAN TELL ME WHEN IT WILL BE AVAILABLE. APPARENTLY THERE IS A NATIONAL SHORTAGE. I WAS JUST FORTUNATE THAT ANOTHER CAR WAS NOT BEHIND ME WHEN THE ENGINE CUT POWER. I HAVE CALLED GM ABOUT THIS ISSUE. MY CONCERN IS THAT THIS WILL HAPPEN AGAIN EVEN IF I REPLACE THE THROTTLE BODY. *TR

Vehicle Speed Control
Filed Feb 7, 201383,000 milesAZ

TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, AN UNKNOWN WARNING LIGHT ILLUMINATED STATING THE VEHICLE WAS REDUCING POWER THEN THE VEHICLE REDUCED SPEED INDEPENDENTLY AND WOULD NOT GO FASTER THAN 20 MPH. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE PART WAS ON BACKORDER . THE MANUFACTURER WAS NOTIFIED AND STATED THEY WERE LOOKING FOR A PART TO REPAIR HER VEHICLE BUT OFFERED NO OTHER ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 83,000.

Electrical System
Filed Feb 5, 201348,000 milesMI

TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE HEADLIGHTS FAILED AND POWERED BACK ON INDEPENDENTLY WITHOUT WARNING. ADDITIONALLY, THE WINDSHIELD WIPERS AND THE ANTI-THEFT DEVICE INDEPENDENTLY POWERED ON WITHOUT WARNING. THE SERVICE TIRE PRESSURE MONITOR WARNING LIGHT WAS ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN ADVISED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 48,000.

Engine
Filed Jan 24, 201339,574 milesNJ

THESE VEHICLES NEED TO BE RECALLED BY GM - THEY HAVE A SERIOUS ENGINE DEFECT WHICH CAUSE EXCESSIVE OIL CONSUMPTION AND DANGEROUS PERFORMANCE OF THE VEHICLE. THE VEHICLE WILL STALL AT ANY GIVEN TIME OR NOT RESPOND SO PULLING OUT INTO TRAFFIC IS EXTREMELY DANGEROUS. THEY ARE IN THE PROCESS OF REPLACING MY ENGINE HOWEVER AFTER MUCH RESEARCH IN MOST CASES THIS DOES NOT FIX THE PROBLEM. I AM FORTUNATE TO HAVE A DEALER THAT IS RESPONSIVE TO MY COMPLAINTS - HOWEVER THAT IS NOT THE CASE FOR MOST. THERE ARE PEOPLE OUT THERE FIGHTING TO HAVE THE SITUATION RESOLVED BUT HAVE MADE NO PROGRESS. I REQUESTED GM TERMINATE MY LEASE AS I WILL NOT PLACE MY CHILDREN IN THIS VEHICLE ANY LONGER, THEY REFUSED. I HAVE A LIGHT AT THE END OF MY TUNNEL AS I LEASED, BUT SO MANY PEOPLE WHO PURCHASED THESE VEHICLES DO NOT AS THE PROBLEM IS SO WELL KNOW AND DOCUMENTED THEY ARE UNABLE TO TRADE THEM IN AT A DECENT VALUE. IT IS A SIN THAT THEY ARE NOT FORCED TO RECALL THESE UNSAFE VEHICLES. I AM ASSUMING THEY ARE WAITING FOR A FATALITY. I HAVE BEEN DENIED THAT ABILITY TO SPEAK WITH A DISTRICT MANAGER AT GM AS THE RESOLUTION PROVIDED BY THE LOWER LEVEL EMPLOYEES WAS NOT ACCEPTABLE. AT THIS POINT I AM NOT SURE WHERE TO TURN. I WILL BE PLACING THE VEHICLE IN MY GARAGE ONCE THE ENGINE IS REPLACED AND BUYING ANOTHER VEHICLE AS TO NOT ENDANGER MYSELF OR OTHERS. *TR

Engine
Filed Jan 10, 201323,000 milesTX

TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH WHEN THE VEHICLE SUDDENLY STALLED. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT WAS NOT AWARE OF THE REPAIR NECESSARY TO CORRECT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.

Steering
Filed Dec 28, 201235,400 milesOH

THE STEERING WHEEL WILL "STICK" WHEN TRAVELING IN A STRAIGHT LINE. WHEN YOU GO TO MAKE A SLIGHT CORRECTION, IT WILL TAKE EXTRA EFFORT TO MOVE THE WHEEL DUE TO THIS "STICKING". THIS IS THE THIRD TIME I HAVE TAKEN IT TO THE DEALER. THE FIRST TIME WAS CORRECTED BY REPLACING THE STEERING GEAR. SECOND TIME WAS TO REPLACE THE REPLACEMENT STEERING GEAR DUE TO A CODE ERROR. IT IS NOW BACK INTO THE DEALER DUE TO THE SAME STICKING AGAIN. THIS HAPPENS USUALLY HAPPENS AT HIGHER HIGHWAY SPEEDS, BUT IT HAPPENED AT A LOWER SPEED (35 MPH) DURING A SNOW STORM AND CAUSED MY VEHICLE TO SLIDE SLIGHTLY SIDEWAYS. NO ACCIDENT OCCURRED, BUT I BELIEVE IT IS JUST A MATTER OF TIME. *TR

Equipment › Electrical
Filed Nov 27, 2012CA

2011 CHEVY EQUINOX NAVIGATION UNIT DEFAULTS TO WASHINGTON AND CLOCKS RESETS HOURS OFF REGULAR TIME EVERYTIME YOU TURN ON THE CAR. OTHERS COMPLAINING ABOUT SAME PROBLEM AND SUPPOSEDLY DEALERS HAVE A NAV SOFTWARE UPDATE FOR A FEE. I BELIEVE CONSUMERS SHOULDN'T PAY FOR A FIX ON A WIDESPREAD DEFECTIVE PRODUCT. SAME PROBLEM REPORTED ON GMC TERRAIN. *TR

Structure › BodyCrash
Filed Sep 10, 201220,000 milesPA

I WAS DRIVING NORTH BOUND IN LANE 3 TRAFFIC WAS STOPPED AT RED LIGHT. I WENT TO APPLIED THE BRAKE TO SLOW DOWN AND STOP NOTHING HAPPEN AS I WAS GETTING REAL CLOSE TO A STOPPED CAR MY FOOT REMAINED ON BRAKE PEDAL AGAIN NOTHING I MADE A SPLIT DECISION TO TRY TO DRIVE BETWEEN CARS IN LANE 2 AND 3 INSTEAD OF REAR ENDING THE STOPPED VEHICLE. I SIDESWIPED 3 CARS AND ONLY THEN DID I COME TO A STOP. MY VEHICLE SUSTAINED ALOT OF DAMAGE COMPARE TO THE OTHER CARS. WHEN THIS 2011 CHEVY EQUINOX IS FIXED I WILL NOT KEEP IT DUE TO THIS PROBLEM WITH THE BRAKING SYSTEM. I WOULD FEAR THAT IT WOULD HAPPEN AGAIN. IT IS AN UNSAFE CAR IN MY OPINION. *TR

Engine
Filed Sep 9, 20121,675 milesTN

BOUGHT 2011 EQUINOX ON MAY 14,2011, ON JUNE 6,2011 WITH ONLY 1675 MILES RETURNED VEHICLE TO DEALERSHIP DUE TO MAKING NOISE UPON STARTING. BEST I CAN MAKE OUT ON WORK ORDER: CODE 314 DIAGNOSTIC SCAN &R&I&R STARTER & REPOSITION & TORQUE BOLTS. RETURNED ON SEPT 1, 2011 FOR SAME PROBLEM. TOLD THERE WAS A RECALL AND HAD TO REPROGRAM ENGINE CONTROL MODULE. WAS BETTER FOR AWHILE, BUT KEPT GETTING WORSE TILL IT SOUNDED LIKE A DIESEL ENGINE STARTING. JUST FIGURED THIS WAS MAYBE NORMAL AND WE WOULD HAVE TO JUST LIVE WITH IT. FINAL TOOK BACK TO ANOTHER DEALERSHIP ON 8-2-12. REPLACED WATER PUMP AND BALANCE SHAFT TIMING CHAIN,TENSIONER, CRANK SHAFT BALANCER BOLT AND CAM SHAFT ACTUATOR BOLTS. ENGINE LIGHT CAME ON 8-18-12, TECH SAID HAD A LEAK IN VAC. HOSE. RETURNED VEHICLE ON 9-7-12 FOR DIESEL SOUNDING NOISE AGAIN. PARTS ORDERED TO BE PUT ON 9-10-OR 9-11-12. DON'T' THINK THIS WILL FIX PROBLEM, BUT IT IS WHAT GM HAS RECOMMENDED TO DO. ALSO HAD ISSUE WITH SPEAKER IN FRNT PASSENGER DOOR. HAD TO TAKE VEHICLE 4 DIFFERENT TRIPS FOR THEM TO DETERMINE WHERE STATIC NOISE WAS FROM. SO LOUD AT TIMES IT WAS DIFFICULT TO HEAR RADIO. FINALLY REPLACED SPEAKER AND HAS WORKED FINE SINCE. ALSO HAVE NOTICED WHEN STOPPED AND START TO ACCELERATE THERE WOULD BE A HESITATION. THOUGHT IT WAS JUST NOT HAVING FOOT ON PEDAL GOOD, BUT AFTER READING ABOUT STALLING ISSUES-WONDER IF THIS IS WHAT IS HAPPENING. REALLY CONSIDERING TRADING THIS VEHICLE IN-BUT WONDER IF WE WOULD GET TRUE VALUE OF CAR ONCE THEY SEE WHAT ALL H

Electrical System
Filed Aug 20, 2012200 milesIN

TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE MEMORY SEAT POSITIONS WERE PRESET AND RECOGNIZED HOW TO SET THE SEATS BY THE ELECTRONIC MEMORY KEY FOB WHEN INSERTED INTO THE IGNITION. THE CONTACT STATED THAT WHEN SHE INSERTED HER KEY INTO THE IGNITION, THE MEMORY SEAT WAS SET BASED ON THE OTHER DRIVER'S SAVED SEAT SETTINGS, AND NOT HERS. WHEN THE OTHER DRIVER ENTERED HIS KEY INTO THE IGNITION, THE MEMORY SEAT WOULD MOVE FORWARD TO THE CONTACT'S SAVED SEAT POSITION AND NOT HIS OWN PRE-SETTING. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 200. UPDATED 10/3/12 *CN UPDATED 10/09/12

Engine
Filed Aug 14, 201225,000 milesOK

UPON STARTING THE VEHICLE ONE DAY THERE WAS A HORRIBLE LOUD 'RATTLING' NOISE UNDER THE HOOD. IT HAS DONE THIS AT LEAST 3 MORE TIMES SINCE THIS DATE 7 IT IS STILL UNDER MANF. WARRANTY. *TR

Fuel/Propulsion System
Filed Aug 9, 2012100 milesKY

TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT THERE WAS A SEVER RATTLING HEARD FROM THE VEHICLE AS SOON AS IT WAS STARTED. THE VEHICLE WAS HESITANT TO ACCELERATION AND THE CONTACT STATED THAT IT WAS CONSUMING FAR MORE GASOLINE FUEL THAN NORMAL THE FAILURES RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS HOWEVER THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 100 AND THE CURRENT MILEAGE WAS 30,000.

Fuel/Propulsion System
Filed Jul 30, 201218,719 milesMI

WHEN VEHICLE WAS PULLED INTO OUR GARAGE, A STRONG SMELL OF GAS WAS NOTICED. STILL UNDER WARRANTY THE FUEL LINE WAS REPLACED BY OUR DEALER. THE VEHICLE MILEAGE WAS 18700 MILES. WE BOUGHT THE VEHICLE IN FEBRUARY OF 2011. THE VEHICLE GETS PARKED IN OUR GARAGE EVERY NIGHT. WE ARE CONCERNED THAT A VEHICLE WITH SO LITTLE MILEAGE AND AT SO YOUNG AN AGE COULD HAVE SUCH A SERIOUS CORROSION PROBLEM. *TR

Service Brakes
Filed Jul 22, 201221,423 milesCA

ON 7/19/12 AT 2:30 PM, I WAS DRIVING SOUTH BOUND ON CALIFORNIA INTERSTATE I-15, LANE S-2 AT 60 MPH. THE TRAFFIC WAS FLOWING FREELY, ONE VEHICLE WAS TO MY REAR IN LANE S-3. THEIR WAS NO ROAD DEBRIS IN ANY LANES. I HEARD A LOUD "POP" SOUND, NEXT A LOUD "BANG" SOUND UNDER MY CAR. I ALSO SAW THE EMERGENCY BRAKE LIGHT FLASH ON AN OFF ON THE INSTRUMENT PANEL. I SLOWED DOWN, MOVED TO LANE S-3, LIGHTLY STEPPED ON THE BRAKE PEDAL AND THE BRAKES APPEARED TO OPERATE NORMALLY. THERE WERE NO OTHER INFORMATION LIGHTS ON OR FLASHING ON THE INSTRUMENT PANEL. THE "CHECK ENGINE" LIGHT WAS NOT ON. I DROVE THE VEHICLE TO MY RESIDENCE AND PARKED IN THE DRIVEWAY. I PLACED THE TRANSMISSION LEVER INTO PARK, SHUT THE ENGINE OFF AND STEPPED ON THE EMERGENCY BRAKE PEDAL. AT THIS TIME THE PEDAL WENT COMPLETLY TO THE FLOOR WITHOUT THE USUAL RESISTANCE WHEN APPLYING THE EMERGENCY BRAKE. I EXITED THE CAR AND SAW WHAT APPEARED TO BE A WIRE HANGING LOOSE IN TWO PEICES. I HAD THE CAR TOWED TO THE CHEVROLET DEALER, THEY INSPECTED THE VEHDICLE AND SAID I HIT SOMETHING ON THE ROAD AND IT CUT THE EMERGENCY BRAKE CABLE, PUNCHED A HOLE IN THE FLOOR AND IT WAS NOT WARRANTY. MY INSURANCE COMPANY INSPECTED THE CAR, FOUND NO "WITNESS MARKS", WHICH WOULD INDICATE A FOREIGN OBJECT IMPACTING ANY PART OF THE CAR. IF SO, THE INSURANCE INSPECTOR SAID WOULD INDICATE I HIT SOMETHING PRIOR TO THE FOREIGN OBJECT BREAKING THE CABLE AND DAMAGING THE FLOOR. MY INSURANCE IS COVERINVG THIS BUT MAY CHOOSE TO SUBROGATE AGAINST CHEVROLE

Engine
Filed Jul 12, 201218,000 milesVA

TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE BEGAN TO DECELERATE AND SUDDENLY STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE VEHICLE CONTINUED TO STALL. THE ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.

Power Train
Filed Jul 6, 201237,000 milesTX

TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX LT. THE CONTACT STATED THAT WHILE DRIVING 55 MPH WITH THE VEHICLE SPEED CONTROL ACTIVATED, THE GEAR DISENGAGED ITSELF AND WOULD NOT SHIFT INTO ANOTHER GEAR. THIS CAUSED THE ENGINE TO REV. THE VEHICLE WAS TAKEN TO THE DEALER, WHO RAN A DIAGNOSTIC TEST AND COULD NOT DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO FILE A COMPLAINT AND CONTACT NHTSA. THEY OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 37,000.

Air Bags
Filed Jun 16, 20123,061 milesAZ

1. PASSENGER SIDE AIRBAGS NOT WORKING WHEN MY WIFE SITS IN SEAT--LIGHT COMES ON AIR BAG BAGS OFF ! 09/ 09/ 11 2. WE TOOK CAR TO DEALER ( O'RIELLY CHEVY , 6160 EAST BROADWAY , TUCSON , AZ. 85711, PH: 520-571-2270 ) DID NOT FIX PROBLEM ! A DEALER CLAIMS BAGS WORK FINE AS LONG AS MY WIFE DOESN'T USE HER CUSHION !!! 3. LAST DEALER VISIT WAS 03 / 16/ 12, TO NO AVAIL. NO RESOLUTION !!!! MY WIFE HAS A BAD BACK, 4 VERTEBRA LOWER BACK OUT OF ALIGNMENT ! MUST USE A DONUT CUSHION ! DEALER TELLS US, THAT'S THE WAY IT IS !!! I DON'T BELIEVE THAT. WE HAD TO RENT ANOTHER VEHICLE WHILE OURS WAS IN FOR PAINT !! WE RENTED A CHEVY MALIBU, THREE DAYS, MY WIFE USED HER CUSHION. YEP, YOU GOT IT THE AIR BAGS WORKED FINE ALL TIME ( WAS A 2011 ) MY PROBLEM IS THIS : PEOPLE HAVE DISABILITIES, THEY IN SOME CASES HAVE TO USE AIDES ! IF THE AIRBAGS WORK IN ANOTHER CHEVY, WHY DO THEY NOT WORK IN OUR EQUINOX ???? FROM A QUALITY ASSURANCE STANDPOINT, THIS IS NOT RIGHT, IN MY VIEW, SENSORS ARE NOT POSITIONED PROPERLY ! THANKS FOR YOUR TIME, *JB

Engine
Filed Jun 14, 201224,000 milesCA

THE ENGINE STALLED DURING OPERATING, THIS IS A BRAND NEW CAR JUST AROUND 24,000 MILES. *JB

Electrical System
Filed Jun 14, 201224,000 milesCA

THE AIR CONDITIONER STOPPED WORKING COMPLETELY, CHEVROLET IS TRYING TO CHARGE US 100-200$ BUT WE HAVE AN EXTENDED WARRANTY WITH THE VEHICLE, NOT SURE IF WHAT THEY ARE DOING IS LEGAL, CAN THEY REALLY CHARGE TO REPAIR SOMETHING THAT IS STILL UNDER WARRANTY? I THINK THE AIR CONDITIONER MALFUNCTION IS A SYMPTOM OF A MUCH GREATER PROBLEM, I.E. ELECTRICAL PROBLEMS WITH THE ENGINE OR COMPUTERS ONBOARD THE CAR. ONSTAR SAYS SEVERAL THINGS HAVE BEEN RECALLED ON THE CAR, BUT THE GOVERNMENT RECALL SITE HAS NONE OF THOSE ITEMS LISTED. *JB

Engine and Engine Cooling
Filed Jun 1, 201213,500 milesIL

ENGINE CONTINUE TO RUN 3 - 5 SECONDS AFTER THE IGNITION WAS TURNED OFF. *TR

Steering
Filed May 22, 201216,247 milesCA

MY WIFE DROVE MY CAR AND NOTICED WHEN THE WHEELS TURNED IN ANY FASHION/WAY/MANNER, THAT THERE WAS A LOUD GROWLIG NOISE AND RUBBING SOUND IN THE WHEELS. NOTE: THE WHEELS ONLY HAD TO TURN SLIGHTLY WHEN THIS WAS FELT IN THE STEERING COLUMN AND THE SIGNIFICANT VIBRATION ON BOTH FRONT FLOORBOARDS. WE TOOK THE CAR IN FOR SERVICE AND WE WERE TOLD THAT GM IS AWARE OF THIS, AND HOPEFULLY GM WILL FIND A SOLUTION. THUS FAR THE DEALERS HAVE CHANGED OUT STEERING COLUMNS WHICH DID NOT FIX THE PROBLEM. THE DEALER SAID WE HAVE A CASE NUMBER AND WHEN GM FIGURES OUT HOW TO FIX IT, WE WILL BE NOTIFIED. THEY SAID IT IS NOT A SAFETY ISSUE (HOW DO THEY KNOW?)THEY SAID SINCE IT IS NOT CONSIDERED A SAFETY ISSUE- GM IS IN NO HURRY TO GET TO THE DESIGN FLAW THAT IS CAUSING THIS LOUD RUBBING, GROWLING NOISE AND VIBRATION. WHAT CAN WE DO? *TT XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

Service Brakes, HydraulicCrash8 injured
Filed Apr 21, 2012FL

I WAS DRIVING WESTBOUND AND THE STREET LIGHT TURNS YELLOW. I PRESSED ON THE BRAKES AND ALL I HEARD WAS A CLICKING CLATTERING SOUND (CLICK, CLICK, CLICK) GO OFF. MY BRAKES DID NOT WORK AND THE CAR KEPT GOING. AS I GOT CLOSER TO THE INTERSECTION, MY LIGHT TURNS RED AND I AM STILL PRESSING ON THE BRAKES FOR THE CAR TO STOP BUT IT DOESN'T, AGAIN ALL I HEAR IS A CLICKING SOUND. THE LIGHT TURNS GREEN FOR THE OTHER CAR AND BECAUSE MY BRAKES DID NOT WORK WHEN THEY WERE SUPPOSED TO IN ORDER TO "STOP" MY CAR, I ENDED UP HITTING THE OTHER CAR ON THE SIDE. MY CAR RECEIVED MOSTLY ALL OF THE IMPACT AND DAMAGE SINCE IT WENT HEAD ON WITH THE SIDE OF THE OTHER CAR. I WOULD HAVE NEVER EXPECTED OR EVEN THOUGHT OF MY BRAKES GOING BAD ON MY 2011 CHEVY LS EQUINOX. THAT IS JUST SOMETHING YOU DON'T EXPECT BECAUSE ITS A NEW CAR AND YOU ARE UNDER THE IMPRESSION THAT THE CAR IS 100% IN WORKING CONDITION. I UNDERSTAND THAT MALFUNCTIONS HAPPEN, BUT THIS ONE I DID NOT SEE COMING. I WILL SEEK LEGAL ADVICE AS TO WHAT CAN BE DONE WITH REGARDS TO THIS ISSUE. NOW I HAVE NO CAR, AND ALTHOUGH I LOVED THAT CAR, SADLY I WILL NOT BUY FROM CHEVY ANYMORE. I GUESS THEY GO HAND IN HAND WITH TOYOTA WITH THEIR BRAKE ISSUES. *JS *TR

Engine and Engine Cooling
Filed Apr 16, 201210,000 milesOH

TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED WAS DRIVING APPROXIMATELY 35 MPH WHEN THE VEHICLE JERKED, LOST POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS ALSO LEAKING ENGINE OIL AND THE TIMING CHAIN HAD BECOME LOOSE. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR THE FAILURE. THE DEALER REPLACED THE CRANK SHAFT SENSOR AND THE TIMING CHAIN BUT THE FAILURE WAS NOT CORRECT. THE VEHICLE CONTINUED TO JERK AND STALL SPORADICALLY, WITHOUT WARNING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE 10,700. UPDATED 05/08/12*LJ UPDATED 05/15/12

Power Train
Filed Apr 4, 20126,230 milesCT

I PURCHASED A NEW CHEVY EQUINOX ON MAY 13, 2011 FROM MARITIME MOTORS IN FAIRFIELD, CT IT HAS BEEN A NIGHTMARE FROM THE BEGINNING DRIVETRAIN/TIMING ISSUES, BUCKING ON ACCELERATION AND DECELERATION AND PULSING AT TRAFFIC LIGHTS AND STOP SIGNS. THE EQUINOX STILL OCCASIONALLY CLATTERS UPON STARTING (AFTER THE RECALL WAS APPARENTLY FIXED IN SUMMER 2011), AND THE VEHICLE ALSO PULSES AT STOP SIGNS AND TRAFFIC LIGHTS TO THE POINT IT FEELS LIKE IT IS GOING TO STALL AND I HAVE TO REMOVE MY FOOT FROM THE BRAKE TO STOP THE PULSING. I HAVE HAD NOTHING FROM MARITIME MOTORS (OR GENERAL MOTORS) IN TERMS OF SUPPORT ON THIS ISSUE. I DO NOT FEEL SAFE IN THE VEHICLE - I HAVE FIVE WITNESSES/PASSENGERS WHO HAVE EXPERIENCED MY CONCERNS. IN ADDITION, I HAVE TWO FRIENDS WITH THE SAME MAKE AND MODEL (PURCHASED FROM MARITIME MOTORS) AND ARE EXPERIENCING IDENTICAL ISSUES. THE STATE OF CONNECTICUT DEPARTMENT OF CONSUMER PROTECTION HAS RESOLVED FOUR RECENT COMPLAINTS WITH GM FOR THE EXACT SAME ISSUES. *TR

Visibility
Filed Mar 1, 20127,717 milesAR

TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHEN THE REAR WINDOWS WERE OPENED, THE VEHICLE EXHIBITED A LOUD ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 7,717 AND THE CURRENT MILEAGE WAS APPROXIMATELY 8,000.

Air BagsCrash1 injured
Filed Feb 24, 2012CO

2011 CHEVROLET EQUINOX. CONSUMER STATES AIRBAGS DID NOT DEPLOY DURING CRASH *TGW THE CONSUMER STATED ANOTHER VEHICLE PULLED OUT IN FRONT OF HIM FROM A SIDE STREET, ON HIS RIGHT SIDE, WHICH RESULTED IN THE CONSUMER HITTING THE OTHER VEHICLE, WHEN THAT VEHICLE FAILED TO STOP AT A STOP SIGN. THE CONSUMER STATED THE ENTIRE FRONT END OF THE VEHICLE WAS DESTROYED. *JB

Engine and Engine Cooling
Filed Feb 8, 20125,000 milesGA

I BOUGHT MY 2011 EQUINOX IN DEC. 2011. ABOUT 4 MONTHS LATER WHEN I STARTED THE CAR THERE WAS A RATTLE NOISE WHICH SOUNDED LIKE THE STARTER IS NOT ENGAGING RIGHT. I TOLD MY DEALERSHIP ABOUT THIS BUT THEY COULD NOT DUPLICATE IT. I HAVE READ OTHER COMPLAINTS, SO I HOPE GM WILL INVESTIGATE THIS PROBLEM. I HOPE THIS DOES NOT MESS UP THE ENGINE. I HAVE BEEN DRIVING 46 YRS & NEVER HAVE HAD THIS PROBLEM BEFORE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Engine and Engine Cooling
Filed Feb 7, 2012570 milesWY

THE 2011 CHEVROLET EQUINOX I PURCHASED ON OCTOBER 8TH 2011 BEGAN MALFUNCTIONING THE FIRST TIME I STARTED IT AFTER DRIVING IT HOME (500 MILES) FROM THE DEALERSHIP. ON STARTUP THERE WAS A LOUD 3-4 SECOND RATTLE COMING FROM THE ENGINE COMPARTMENT (ALMOST AS IF LOW ON OIL). THIS RATTLE WAS EVIDENT WHETHER THE ENGINE WAS HOT, WARM, OR COLD. I TOOK THE CAR INTO MY LOCAL CHEVROLET DEALERSHIP ON 10/11/2011. THEY REPROGRAMMED THE ECM AND GAVE ME BACK MY CHEVROLET EQUINOX. THE NEXT DAY THE RATTLE WAS STILL THERE. ON 10/31/2011 I RETURNED MY CHEVROLET EQUINOX TO THE DEALERSHIP FOR THE SAME PROBLEM. THIS TIME A SOUND INSULATOR WAS INSTALLED ON THE HIGH PRESSURE FUEL LINE/FUEL PUMP. THE NEXT DAY THE RATTLE WAS STILL THERE. ON APPROXIMATELY 1/20/2012 MY CHEVROLET EQUINOX BEGAN IDLING ROUGH, STALLING, AND THROWING CHECK ENGINE LIGHTS. I RETURNED MY CHEVROLET EQUINOX TO THE DEALERSHIP ON 1/27/2012. ON 2/3/2012 I WAS GIVEN BACK MY VEHICLE AND TOLD THAT IT WAS FIXED AND APPEARED TO BE RUNNING OK WITH NO RATTLE. I TOOK MY NEW CHEVROLET EQUINOX HOME AND PARKED IT IN MY DRIVEWAY TO FIND AN OIL PUDDLE UNDER IT THE NEXT MORNING. IN MY 53 YEARS I HAVE NEVER HAD A VEHICLE THAT LEAKED OIL, LET ALONE ONE THAT DOES WITH LESS THAN 3000 MILES ON IT. THE CAR IS SCHEDULED TO GO BACK TO THE DEALERSHIP IN TWO DAYS. THERE ARE OTHER SERVICE BULLETINS OUT ON THIS VEHICLE THAT PERTAIN TO THE PROBLEM THAT I AM HAVING BUT THE DEALERSHIP HAS NOT COMPLETED THEM AT THIS TIME. THERE ARE ALSO BULLETINS AND INFORMATION T

Steering
Filed Feb 6, 20123,100 milesIN

TL* THE CONTACT OWNS A 2011 GMC EQUINOX. THE CONTACT WAS DRIVING 60 MPH WHEN THE STEERING WHEEL BECAME EXTREMELY HARD TO TURN. THE CONTACT HAD TO UTILIZE EXTREME PRESSURE IN ORDER TO TURN THE STEERING WHEEL. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 3,100 AND THE CURRENT MILEAGE WAS 3,200.

Engine and Engine Cooling
Filed Jan 26, 2012205 milesNC

CAR STALLED-OUT COMPLETELY CUT OFF GOING DOWN ROAD. *TR

Air Bags
Filed Jan 13, 201210,800 milesVA

LEFT AND RIGHT SIDE CURTAIN AIR BAGS ON A CHEVROLET EQUINOX 2011 DEPLOYED AFTER THE LEFT FRONT TIRE BUMPED A CONCRETE HIGHWAY DIVIDER. THE ONLY EXTERIOR DAMAGE WAS A FLAT TIRE. BUT THE DEPLOYMENT OF BOTH INTERIOR SIDE CURTAIN AIRBAGS CAUSED $3400 WORTH OF INTERIOR DAMAGE. NO PERSONAL INJURIES. *TR

Fuel System, Gasoline
Filed Jan 9, 20126,590 milesNJ

CONCERNING 2011 CHEVY EQUINOX 4CYL, ON STARTUP, THERE WILL BE A LOUD KNOCKING NOISE, SOUNDS AS IF THERE IS NO OIL IN THE ENGINE, SOUND LASTS FROM 1-5 SECONDS THEN GOES AWAY. MOST OF THE TIMES IT WILL DO IT ON FIRST START-UP OF THE DAY BUT THERE HAVE BEEN A FEW TIMES WHERE IT HAS DONE IT MULTIPLE TIMES IN THE SAME DAY. CAR HAS BEEN IN THE SHOP 4 TIMES FOR THE SAME ISSUE, THEY HAVE REPLACED THE CAM ACTUATOR AND SOLENOID, WHICH I HAD TO BRING BACK AGAIN (#5) BECAUSE THE GASKET WAS SEATED INCORRECTLY AND WAS LEAKING OIL ON MY DRIVEWAY. SERVICE ACCOUNT MANAGER HAS HEARD THE NOISE THE FIRST TIME I BOUGHT IT IN AND THE LAST TIME IT WAS IN, BOTH TIMES THE SOUND LASTED ABOUT 1 SECOND, BUT IT WAS ENOUGH THAT BOTH OF US HEARD IT, NOT AS LONG AS THE TIMES WHEN STARTING AT HOME, PROBABLY BECAUSE THOSE WERE ON FIRST START-UP OF THE DAY WHEREAS THE TIMES AT THE DEALERSHIP IT WAS EITHER ALREADY RUNNING OR WAS STARTED A FEW TIMES THAT DAY. THEY ALSO REPLACED A HIGH PRESSURE PUMP INSULATOR COVER FOR A TICKING NOISE THAT HAD NOTHING TO DO WITH THE KNOCKING NOISE. ALSO HAVE MENTIONED TO THEM THAT WHILE ACCELERATING (FROM DEAD STOP AT TRAFFIC LIGHT, GOING UP ON-RAMPS TO HIGHWAYS AND MERGING INTO HIGH-SPEED TRAFFIC), THE RPM'S WILL DROP DOWN TO ZERO AND CAR ALMOST STALLS THEN IT KICKS BACK INTO GEAR (UP TO 6500 RPMS), THIS HAS HAPPENED AT LEAST 5 TIMES, AND THEY COULDN'T DUPLICATE THAT PROBLEM EITHER. I HAVE TRIED ALL 3 GRADES OF GASOLINE AND ISSUES WERE PRESENT WITH ALL 3. AT THIS POINT IT HAS AL

Power Train
Filed Jan 2, 20121,500 milesIN

DEAR SIRS, SHIFT 1ST TO 2ND, COMPLETE LOCKUP FOR APPROXIMATELY 2 SECONDS. AFTER TWO COMPLETE LOCKUPS IN A WEEK, EQUINOX NOW HAS 12000 MILES AND HAS INTERMITTENT PROBLEM EVERY WEEK OR SO. BAD SHIFTS 1ST TO 2ND AND 5TH TO 6TH.INCLUDING SLAM SHIFTS. DELAYS IN SHIFTS AND DOWN SHIFTS, AS MUCH AS REGULAR, 2 TO 4 SECONDS AND BAD ONES FROM 6 TO 8 SECONDS. FOR HARD DOWNSHIFTS( PASSING GEAR) CAR VERY SLUGGISH TO RESPOND. AFTER THOSE FATAL LOCKUPS, NOW HAS INTERMITTENT HARDWARE PROBLEMS. DEALERSHIP,WHERE I BOUGHT IT, THE SALES MANAGER TOLD ME TO TAKE MY CAR ELSEWHERE FOR SERVICE,BECAUSE I DID NOT GIVE HIS SERVICE DEPARTMENT A GOOD SURVEY. GRADE . [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Engine and Engine Cooling
Filed Jan 1, 201214,200 milesCA

WHILE WAITING ON RED LIGHT WITH FOOT ON THE BRAKE THE CAR STARTED STALLING, LOOSING RPM AND ENGINE STOPPED.I STARTED IT AGAIN AND RELEASED THE BRAKE AND PUSHED THE GAS SLOWLY TO GET THRU THE INTERSECTION AND THE CAR BEGAN LOOSING RPM AGAIN AND ALMOST STALLED AGAIN PUT ME AND MY BABY IN VERY DANGEROUS SITUATION IN THE MIDDLE OF THE INTERSECTION.THERE IS OBVIOUSLY SOME SERIOUS PROBLEMS WITH THE CHEVY EQUINOX ENGINE AND GM HAS TO TAKE THIS MATTER SERIOUSLY BEFORE SOMEBODY GETS KILLED ON THE ROAD OR CAUSE CHAIN ACCIDENT BECAUSE ENGINE STALLS. *TR

Power Train
Filed Dec 28, 20111,000 milesIN

MY 2011 CHEVY EQUINOX 4 CYLINDER SHIFTS HORRIBLY BETWEEN 2ND AND 3RD. IF YOU ACCELERATE TO APPROX. 20 MPH AND REMOVE YOUR FOOT FROM THE GAS THE TRANSMISSION HESITATES AND THEN IT SHIFTS TO 3RD GEAR WITH A JOLT THAT WOULD MAKE YOU THINK YOU WERE HIT FROM BEHIND. WHEN IT DOWN SHIFTS FROM 3RD TO 2ND IT IS LIKE AN ANCHOR WAS THROWN OUT THE BACK. RETURNED IT TO A CHEVY DEALER WHO WAS ABLE TO DUPLICATE IT BUT SAID THAT IT WAS NORMAL AND THAT ALL EQUINOX DO IT. THEY HAD THEIR DISTRICT MANAGER CHECK ON IT AND HE SAID THAT CHEVY DESIGNED IT TO DO THAT AND THERE IS NOTHING WRONG. IT IS GOING BACK AGAIN TOMORROW TO A DIFFERENT DEALER BUT I EXPECT TO HERE THE SAME STORY. WHEN IMPORTS ARE DESIGNING CONSTANT VELOCITY TRANSMISSIONS THAT YOU CAN'T EVEN FEEL SHIFT, WHY WOULD GM DESIGN THEIRS TO JOLT YOU OUT OF YOUR SEAT. GUESS THEY NO LONGER WHAT MY BUSINESS. *TR

Power Train
Filed Dec 8, 20114,123 milesPA

AT 4000 MILES THE RADIATOR FAILED AND THE CAR OVERHEATED. REPLACED RADIATOR. AT THE SAME TIME THERE WAS AND STILL IS A CLUNKING AT LOW SPEEDS AND WHEN UP-SHIFTING. THE CLUNK HAS BEEN SO DRAMATIC THAT I THOUGHT ON SEVERAL OCCASIONS THAT I WAS HIT FROM THE REAR. IT ACTUALLY MAKES ME SICK TO MY STOMACH DRIVING THE CAR AND MAKES PEOPLE IN THE BACK SICKER. ADDITIONALLY SOME WHERE ABOVE 30 MILES AN HOUR THE CAR HAS SEVERAL TIMES HESITATED AS IF RUNNING OUT OF GAS. THE GAS PEDDLE DOES NOT RESPOND PROPERLY, HESITATING BEFORE CATCHING ON. NOW AT 11,000 AND THREE RETURN VISITS TO THE DEALER THEY SAY THAT THIS IS HOW ALL EQUINOX CARS HAVE THIS DRIVE PERFORMANCE AND IT IS "NORMAL" . THIS WAS NOT AN ISSUE WHEN WE FIRST GOT THE CAR AND HAD I BEEN TOLD THAT SOME EQUINOX DRIVE LIKE THIS, I WOULD NOT HAVE BOUGHT THE CAR KNOWING THIS. I KNOW FROM SEARCHING THE INTERNET THAT THIS WAS A PROBLEM IN 2009 AND STILL IS AND WAS SOLD A CAR THAT THEY KNEW COULD BE FAULTY WITHOUT A CURRENT SOFTWARE FIX. I WILL NOT DRIVE THIS CAR AGAIN, ESPECIALLY KNOWING NOW THAT THEY CAN STALL AT 30 MILES AND HOUR. *TR

Vehicle Speed Control
Filed Dec 7, 20115,200 milesCA

VECHILE WILL SHAKE BACK AND FORTH EVERYTIME IM ABOUT TO COME TO A STOP IT WILL NOT ALLOW ME TO PRESS GAS. CAR ODOMETER GOES TO 0 AND I HAVE NO POWER TO THE VECHILE, THE VECHILE JUST DIES IN THE MIDDLE OF TRAFFIC HAS BEEN TO THE DEALERSHIP TWICE ALREADY OVER ISSUE THIS WILL BE THE THIRD TIME. *TR

Engine and Engine Cooling
Filed Nov 30, 20114,000 milesCT

THIS VEHICLE IS UNDER A RECALL - #11195B PRODUCT EMISSIONS POOR DRIVEABILITY - REPROGRAM ENGINE CONTROL MODULE. THIS RECALL, IF NOT DONE PROPERLY OR WITHIN THE ALLOTTED TIME CAUSES SEVERE ENGINE DAMAGE TO THE TIMING CHAIN, THE TIMING GEARS AND OTHER CAM SHAFT PARTS. OUR DEALER HAS NOT BEEN ABLE TO REPAIR IN A REASONABLE TIME. *KB

Engine and Engine Cooling
Filed Nov 21, 201113,900 milesPA

DROVE IT. TURNED IT OFF FOR 15 MINUTES. WENT TO START IT BACK UP AND WOULD NOT START. WOULDN'T EVEN TURN OVER. CALLED ONSTAR AND THEY SENT SOMEONE TO JUMP IT. WOULD NOT START 2 MORE TIMES BEFORE I COULD GET IT IN TO GET LOOKED AT. THE NEIGHBOR AND MY FIANCEE HAD TO JUMP IT BOTH TIMES. THAT WAS WITHIN 3 DAYS. DEALERSHIP COULD NOT DUPLICATE. SAID IT WAS A PROGRAM TELLING MY CAR NOT TO START. THEY RE-PROGRAMMED MY CAR. WORKED FOR A WEEK. THEN WENT TO GET IN IT TO GO TO WORK AGAIN AND WOULD NOT START. THAT WAS A SATURDAY. HAVE AN APPOINTMENT ON TUESDAY BECAUSE THEY NEED TO FIX A RECALL ON MY VEHICLE NOT ASSOCIATED WITH THIS PROBLEM. LET THEM KNOW IT WOULD NOT START AGAIN. ALSO, WHEN I WENT TO BACK OUT OF MY PARKING SPACE THE FIRST TIME ONSTAR CAME THE STEERING WHEEL WAS TURNING BUT MY WHEELS WEREN'T. HAD MY BOSS WITH ME TO WITNESS THIS. AFTER 6 TRIES THE WHEELS FINALLY TURNED TO ALLOW ME TO BACK OUT OF MY SPACE. THE DEALERSHIP THOUGHT THAT THE CARS COMPUTER SYSTEM MAY HAVE JUST BEEN TAKING A WHILE TO KICK IN. *TR

Power Train
Filed Nov 21, 20117,100 milesGA

I STARTED MY CAR WHICH SOUNDED LIKE A JET ENGINE, LIKE IT WAS GOING TO GO AIRBORNE. I ACCELERATED AND GOING ONLY 5 MPH THE RPM RACED TO 4,000. I TOOK MY FOOT OFF OF THE GAS AND THE CAR JERKED. I ACCELERATED AGAIN GOING ONLY 5 MPH AND AGAIN THE RPM RACED TO 4,000. THE CAR JERKED AGAIN AND I FELT LIKE I HAD BEEN HIT FROM BEHIND. I HAD JUST LEFT MY DRIVEWAY SO PULLED BACK IN AND CALLED MY DEALER. THE CAR WAS TOWED IN BUT THE PROBLEM COULD NOT BE DUPLICATED NOR WAS THERE A CODE. I HAVE THE CAR BACK BUT EXPECT THIS IS GOING TO HAPPEN AGAIN. *TR

Electrical System
Filed Nov 21, 2011600 milesKS

OWNED FOR 6 DAYS AND THE BATTERY WAS DEAD HESITATION, STALLING, HARD SHIFT, RPM'S BOUNCE ALL OVER AND IT AUTO SHIFTS ALL OVER THE PLACE, TERRIBLE GAS MILEAGE, SMELLS LIKE IT RUNS RICH WHEN STARTED, DOWN SHIFTS GOING THRU THE MIDDLE OF TOWN AT 20 MPH AND THROWS ME FORWARD, SOME SHIFTING HESITATES LIKE IT STICKS IN NEUTRAL TEMPORARILY, HAS BEEN IN THE DEALERSHIP CONSTANTLY. GM HAS NOT DONE ANYTHING, I AM ALWAYS TOLD THAT IT IS A PART OR THAT IT IS UPDATES THAT COME FROM GM. PURCHASED MARCH 25, 2011 AND NOT ONE WK WITHOUT PROBLEMS. DEALER DOES NOT PROVIDE PAPERWORK FOR MOST VISITS. *TR

Power Train
Filed Nov 17, 20115,152 milesGA

CAR JERKED WHEN SLOWING DOWN. WHILE WAITING AT A STOP LIGHT, THE CAR SHUT OFF. UPON STARTING VEHICLE, THERE WAS A RATTLE. CAR WAS TAKEN TO THE DEALERSHIP WHERE PURCHASED AND RECALL #11195 WAS DONE, TO INCLUDE AN OIL CHANGE. *TR

Vehicle Speed Control
Filed Nov 17, 20117,100 milesGA

I PUT THE CAR IN DRIVE AND THE ENGINE SOUNDED LIKE AN AIRPLANE TAKING OFF. I PULLED OUT ON THE STREET, ACCELERATED AND NOTICED THE NEEDLE GO UP TO 4 RPM'S AT APPROXIMATELY 10 MILES AN HOUR. I TOOK MY FOOT OFF THE ACCELERATOR AND THE CAR JOLTED AND FELT LIKE I HAD BEEN HIT FROM BEHIND. I ACCELERATED AGAIN AND THE SAME THING HAPPENED, AGAIN FEELING LIKE I WAS HIT FROM BEHIND. THE CAR IS PRESENTLY AT MY DEALERSHIP BUT THEY CANNOT DUPLICATE THE PROBLEM. TODAY THEY ARE GOING TO DRIVE IT FOR A GOOD DISTANCE ON THE EXPRESSWAY. I HAD READ ONE COMPLAINT ON THE EQUINOX FORUM WHERE SOMEONE WAS DRIVING ON THE INTERSTATE WITH CRUISE CONTROL ON AND SOMETHING VERY SIMILAR HAPPENED TO THEM WITH THE RPM STICKING AT 4 RPM'S. I TOLD MY DEALERSHIP ABOUT THIS AND ASK IF MAYBE THEY ARE RELATED PROBLEMS. *TR

Electrical SystemCrash1 injured
Filed Nov 6, 20111,600 milesMO

IN SEPTEMBER 2011, SIX WEEKS AFTER PURCHASING MY 2011 CHEVY EQUINOX, I WAS REAR-ENDED BY A HEAVY-DUTY PICKUP TRUCK. I WAS SO RATTLED BY THE COLLISION THAT I FORGOT THAT I HAD ONSTAR. THE OTHER DRIVER USED HIS CELL PHONE TO CALL THE POLICE. I RECEIVED MINOR INJURIES DURING THE ACCIDENT. A FEW DAYS LATER I TOLD MY HUSBAND THAT I THOUGHT IT WAS STRANGE THAT ONSTAR DID NOT CONTACT ME RIGHT AFTER THE COLLISION. HE CALLED ONSTAR AND TOLD THEM WHAT HAPPENED. THE REPRESENTATIVE TOLD MY HUSBAND THAT THE REAR SENSORS SHOULD HAVE SIGNALED A COLLISION, BUT, BECAUSE THE SENSORS DID NOT ACTIVATE, ONSTAR WOULD REPORT THE PROBLEM TO GM. THE REP ALSO TOLD MY HUSBAND THAT THIS IS AN ONGOING PROBLEM AND GM MANAGEMENT IS AWARE OF THE PROBLEM. THE REP OFFERED TO EXTEND OUR ONSTAR TRIAL PERIOD FOR ANOTHER 6 MONTHS. IF GM IS AWARE OF THE REAR SENSOR MALFUNCTION, WHY AREN'T THEY CORRECTING THE PROBLEM? INSTEAD THEY ARE PLACATING CUSTOMERS WITH AN EXTENSION OF ONSTAR SERVICE. WHAT HAPPENS IF A MORE SERIOUS REAR-END CRASH OCCURS, THE DRIVER IS UNCONSCIOUS, AND CAN'T CALL FOR HELP? I WOULD LIKE THIS PROBLEM OF THE MALFUNCTIONING REAR SENSORS TO BE INVESTIGATED. *TR

Steering
Filed Nov 3, 20114,300 milesDE

MY 2011 EQUINOX HAS JUST NOW STARTED SHOWING SOME "STICKING" IN THE STEERING MECHANISM WHEN MAKING SLIGHT STEERING CORRECTIONS WHILE TRAVELING AT HIGHWAY SPEEDS (60-70MPH). IT REQUIRED ME TO PULL THE STEERING WHEEL THE CAUSING OVER STEER. I WAS LUCKY THERE WAS NO CAR IN THE NEXT LANE. THE CONDITION IS MORE NOTICEABLE WHEN STARTING TO TURN LEFT. IT IS BARELY NOTICEABLE AT LOWER SPEEDS BUT CAN BE DETECTED. THE EQUINOX WAS PUT INTO SERVICE IN MARCH 2011. THIS BEING AN ALL ELECTRIC POWER STEERING THE PROBLEM COULD IN THE RACK, ECM PROGRAMMING OR THE DRIVE MOTOR. TOOK THE CAR TO DEALER ON 10/31/11 THEY FOUND NOTHING! VIEW DETAILS. *TR

Engine and Engine Cooling
Filed Oct 31, 20115,000 milesIL

ENGINE STALLING PROBLEMS, VEHICLE TOWED CAR HAD RECALL FOR PROBLEM. RPM`S GO UP AND DOWN AT IDLE STILL HESITATES EVERY ONCE AND AWHILE HAS ENGINE KNOCK AT START UP DEALER CANT REPRODUCE, BEEN THRU ONE GM BUY BACK ON CHEVY MALIBU WITH STEERING PROBLEMS,AND ENGINE KNOCK. THIS WAS A FOUR CYL. AND THE EQUINOX IS A 4 CYL. TO. THINK THE ENGINES R THE SAME IN BOTH CARS .SEEMS TO ME LIKE GM HAS BIG PROBLEMS WITH THIS ENGINE DESIGN. *TR

Engine and Engine Cooling
Filed Oct 20, 20114,011 milesMA

I PURCHASED A 2011 CHEVY EQUINOX ON MARCH 8, 2011. SINCE PURCHASING I'VE HAD MULTIPLE ISSUES WITH THE VEHICLE THAT HAVE NOT BEEN RESOLVED. FALLS IN THE LEMON LAW CATEGORY AT THIS POINT. MAY 26, 2011. *TR VEHICLE STALLING AND HESITATION WHEN ACCELERATING TECH REMOVED AND REPLACED THE EXHAUST AND INTAKE CAMSHAFT ACTUATORS AND THE CAMSHAFT SOLENOIDS (2 ACTUATORS AND 2 VALVES) I WAS INFORMED THAT THIS WOULD CORRECT BOTH PROBLEMS SEPTEMBER 14, 2011 VEHICLE STALLING, HESITATION WHEN ACCELERATING AND RECALL NO.11195. TECH CLAIMED HE WAS UNABLE TO DUPLICATE THE STALLING/HESITATION. TECH PERFORMED CAMPAIGN NO. 11195. I WAS INFORMED THAT THE RECALL WAS TO REPAIR THE STALLING/HESITATION AND WOULD CORRECT BOTH PROBLEMS SEPTEMBER 26, 2011 -SEPTEMBER 28, 2011 THIRD VISIT FOR SAME ISSUES! VEHICLE STILL STALLING, HESITATING DURING ACCELERATION AND RATTLE AT STARTUP DAY 1: INFORMED THAT THE VEHICLE WOULD NEED TO BE KEPT OVERNIGHT (PARTS ORDERED). DAY 2: TECH REMOVED AND REPLACED THE CAMSHAFT ACTUATORS AGAIN AND THE PROBLEM WAS STILL OCCURRING AFTER REPLACING ACTUATORS THE SERVICE ENGINE SOON LIGHT WAS LIT. I WAS CALLED AND INFORMED THAT THE DEALER WOULD NEED TO KEEP MY VEHICLE ONE MORE DAY TO REPLACE THE TIMING CHAIN (PARTS ORDERED) DAY 3 IN SERVICE: CAMSHAFT TIMING CHAIN REPLACED TOTAL WORK OVER 3 DAYS: 2 VALVES, 2 ACTUATORS, 1 SEAL, 1 GASKET AND 1 CHAIN INSTALLED. I WAS INFORMED THAT THESE FIXES WOULD RESOLVE STALLING AND ENGINE HESITATION ISSUES I AM HAVING THE FOLLOWING PROBLEMS WITH MY V

Electrical System
Filed Oct 18, 20116,888 milesLA

I WAS DRIVING MY EQUINOX OUT OF A PARKING LOT AND IT STALLED, I RESTARTED IT, DROVE IT UP THE ROAD AND WAS GOING ABOUT 30 MPH AND IT STALLED AGAIN, I TURNED AROUND BACK TO THE PARKING LOT AND IT HAPPENED 2 MORE TIMES. I HAVE ALSO BE GETTING VERY POOR GAS MILEAGE (15-18MPH). THE CAR WAS TOWED TO THE DEALER AND THEY SAID THEY RESET THE ELECTRICAL CONTROL MODULE BECAUSE IT HAD ERRORS ON IT. THIS HAS THUS FAR RESOLVED THE CAR FROM STALLING BUT HAS NOT IMPROVED THE GAS MILEAGE. *TR

Structure › Body
Filed Oct 5, 201110,000 milesIL

TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHEN OPENING BOTH REAR PASSENGER WINDOWS, THE ENTIRE VEHICLE WOULD SHAKE EXCESSIVELY. THE DEALER ADVISED THE CONTACT NOT TO OPEN THE REAR WINDOWS AND THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CURRENT MILEAGE WAS 13,000 AND THE APPROXIMATE FAILURE MILEAGE WAS 10,000. THE VIN WAS UNAVAILABLE.

Engine and Engine Cooling
Filed Sep 23, 2011NJ

I STARTED MY NEW CAR UP TO LEAVE THE GARAGE @ WORK AND MY CAR STALLED 4 TIMES .I TURNED OFF THE CAR EACH TIME AND RESTARTED THE CAR. I WASN'T SURE WHAT WAS HAPPENING TO MY CAR. I WAS GOING DOWN THE RAMP AND THE CAR WOULD STALLED AGAIN. FINALLY I WAS AT THE CASHIER BOOTH AND THE CAR STOPPED MOVING. AGAIN TURNED OFF THE CAR AND RESTARTED. IT FINALLY MOVED. WENT TO THE GROCERY STORE AND RETURNED TO THE CAR AND DROVE AWAY. I GLANCED DOWN @ MY DASHBOARD AND NOTED THE INDICATOR LIGHT WAS ON. IMMEDIATELY BECAME CONCERN AND CALLED ONSTAR TO DO A DIAGNOSTIC. I WAS TOLD THAT IT WAS ENGINE PROBLEM AND THAT I NEED TO GET THE CAR TO NEAREST SERVICE CENTER AND FOLLOWED UP. I DROVE THE CAR DOWN THE MAJOR HIGHWAY VERY NERVOUSLY AND SLOWLY HOPING THAT THE CAR WOULDN'T STALL OR GET REAR ENDED TO DEALERSHIP. I PRESENTED THE PROBLEM TO THE REP. HE ASKED ME IF I WAS EVER TOLD BY THE DEALERSHIP THAT A RECALL WAS DONE ON THE ENGINE MODULE AND I TOLD HIM I DIDN'T RECEIVE PROPER NOTIFICATION. I PURCHASED THE CAR JULY 18, 2011. THE RECALL WAS DONE JUNE 13, 2011. I WAS SHOCKED THAT CHEVROLET DIDN'T INFORM ME PRIOR TO PURCHASING CAR. HE ALLOWED ME TO LEAVE THE CAR AND OFFER ME A LOANER AND WOULD HAVE MECHANICS WORK ON CAR THE FOLLOWING DAY. I CONTACTED DEALERSHIP AND LEFT A MESSAGE AS WELL AS THE CUSTOMER RELATIONS DEPT. I RECEIVED A CALL THAT FRIDAY THAT THE PART WAS INSTALLED. I DIDN'T FEEL COMFORTABLE RIDING THIS CAR, AFTER THAT AND MADE IT KNOWN TO THE REPRESENTATIVE. I AM REQUESTING ASSISTANCE IN T

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2011 Chevrolet Equinox → · Every Equinox year → · How the figures are calculated →