ON NUMEROUS OCCASIONS THIS WINTER, THE VEHICLE DISPLAYED THE MESSAGE "ENGINE POWERING DOWN" & "SERVICE STABILITRAK" WHILE I WAS DRIVING 65 MPH AT NIGHT ON A VERY BUSY HIGHWAY DURING RUSH HOUR COMMUTES. WHEN THIS HAPPENS, ENGINE SLOWS AND THE VEHICLE COMES TO A CRAWL WITHIN MINUTES - BARELY ENOUGH TIME TO FIND A PLACE TO PULL OFF THE HIGHWAY. WHEN I SHUT OFF THE ENGINE, ALL ELECTRICAL CEASED, AND EMERGENCY FLASHERS WOULD NOT WORK. ALLOWING THE VEHICLE A 5 MINUTE BREAK THEN RESTARTING (RESETTING THE COMPUTER) FIXES THE PROBLEM. I RESEARCHED THIS ON THE INTERNET, AND THERE ARE MANY EQUINOX OWNERS COMPLAINING ABOUT THIS VERY THING. *TR
2011 Chevrolet Equinox complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED WHILE DRIVING 55 MPH, THE VOLUME ON THE RADIO DECREASED INDEPENDENTLY AND THEN THE RADIO VOLUME INCREASED TO THE MAXIMUM LIMIT. THE INTERIOR LIGHTS FLICKERED ON AND OFF AND THE ENGINE STALLED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR INSPECTION AND THEY WERE UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000.
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE BEGAN SHAKING VIOLENTLY AS THE ENTIRE INSTRUMENT PANEL ILLUMINATED FOLLOWED BY THE VEHICLE STALLING. THE FAILURE WAS RECURRING HOWEVER, THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE UNKNOWN REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. UPDATED 05/27/14*LJ UPDATED 7/29/17 *CN UPDATED 08/22/2017 *CN
ENGINE LOSS OF POWER, WITH SERVICE ENGINE LIGHT ILLUMINATION AND REDUCED ENGINE POWER MESSAGE WHILE DRIVING ON INTERSTATE HIGHWAY WHEN UNDER 5 DEG. F AT NIGHT.. ONSTAR ADVISED TO STOP DRIVING THE VEHICLE DUE TO ENGINE DAMAGE CONCERN AND POTENTIAL FIRE. DROVE VEHICLE IN "LIMP MODE" DIRECT TO SERVICING DEALERSHIP, DEALER ADVISED OF ENGINE CODE P2135 AND STATED VEHICLE REQUIRED A "THROTTLE BODY" REPLACEMENT (SAME AS ONSTAR), AT A FULL PARTS & LABOR COST OF ALMOST 500.00 DOLLARS. DEALER STATED THAT THIS REPAIR IS NO LONGER COVERED UNDER GM'S POWERTRAIN WARRANTY (YET IS A P-CODE AND IS OBVIOUSLY POWERTRAIN RELATED AS IT IS THE THROTTLE BODY) OR THE EMISSIONS WARRANTY. NOT ONLY IS THE FAILURE MODE DANGEROUS, SO IS THE VEHICLE RESPONSE TO THE CONDITION (REDUCED POWER). NOT HAVING THE ISSUE COVERED BY WARRANTY OF SOME TYPE MAKES IT EVEN WORSE. *TR
THIS VEHICLE HAS NEVER GOTTEN ANYWHERE NEAR THE ADVERTISED EPA ESTIMATED GAS MILEAGE. I HAVE OVER 20000 MILES ON IT NOW AND HAVE ONLY AVERAGED AROUND 23 MPG ON THE HIGHWAY IN ECO MODE. THIS REALLY SHOULD BE CONSIDERED FALSE ADVERTISING. I BOUGHT THE VEHICLE MAINLY BECAUSE OF THE ESTIMATED 30 MPG. REALLY DISAPPOINTED IN GM AT THIS POINT. *TR
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE STALLED WITHOUT WARNING. THE ENGINE RESTARTED AFTER TWO HOURS. THE FAILURE RECURRED TWELVE TIMES AND THE VEHICLE WAS TAKEN TO THE DEALER FOR EACH OCCURRENCE. THE REPAIRS THAT WERE PERFORMED ON THE VEHICLE WERE UNKNOWN BUT THE FAILURE PERSISTED AFTER EACH REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE FAILURE MILEAGE WAS UNAVAILABLE.
I GOT A WARNING THAT SAID SERVICE AIRBAGS. I BROUGHT MY CAR IN AND THEY FOUND OUT IT WAS THE PASSENGER AIR BAG. THEY RESET THE SENSOR AND IT NEVER CAME BACK AND SO THEY SAID IT WAS FINE. ABOUT A WEEK WENT BY AND THE LIGHT CAME ON AND THEN DISAPPEARED AGAIN. I CALLED AND THEY SAID THEY WOULD NEED IT FOR 3 DAYS AND IT COULD COST QUITE A LOT OF MONEY. WHEN I READ ALL THE REPORTS OF OTHERS WHO HAD SEEN THIS SIGNAL IT SEEMS VERY SIMILAR BECAUSE IT DOESN'T STAY ON. I HAVE READ THAT IT COULD BE A SEAT BELT TRIGGER OR CAUSED BY THE HEAT, BUT I AM VERY CONCERNED AS THIS IS CERTAINLY SOMETHING THAT IS A SAFETY CONCERN. MY CAR IS ALSO UNDER 60,000 MILES AND THIS SHOULDN'T BE A CONCERN AT THIS POINT. PLEASE ADVISE IF THERE HAS BEEN OTHER ISSUES WITH THIS. I AM HEARING ABOUT MANY MYSELF. *TR
ENGINE LOSS OF POWER, WITH SERVICE ENGINE LIGHT ILLUMINATION AND SERVICE TRACTION CONTROL MESSAGE. DROVE VEHICLE HOME IN "LIMP MODE" BEFORE TAKING TO SERVICING DEALERSHIP, THE FOLLOWING TUESDAY. DEALER PERFORMED BALANCE CHAIN REPAIR UNDER MANUFACTURER SPECIAL WARRANTY LETTER. AFTERWARDS, DEALER ADVISED OF ENGINE CODE P2135 AND STATED VEHICLE REQUIRED A "THROTTLE BODY" REPLACEMENT, AT A FULL PARTS & LABOR COST OF $583.00. DEALER STATED THAT THIS REPAIR IS NO LONGER COVERED UNDER GM'S POWERTRAIN WARRANTY. MULTIPLE ONLINE POSTS INDICATE THAT THIS SAME LOSS OF ENGINE POWER ISSUE HAS OCCURRED WITH VEHICLES TRAVELING AT FREEWAY SPEEDS, WHICH WILL BE MUSH MORE DANGEROUS. *TR
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE ENGINE STALLED WHILE DRIVING 70 MPH. THE DEALER REPLACED THE CAMSHAFT POSITION SENSOR AND THE ELECTRONIC CONTROL MODULE; HOWEVER, THE CONTACT WAS CONCERNED THAT THE FAILURE MIGHT RECUR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS NOT AVAILABLE. *TR
WHILE MAKING A RIGHT HAND TURN, THE STEERING WHEEL LOCKED, ALMOST CAUSING AN ACCIDENT. I HAD TO SLAM ON THE BRAKES AND FIDDLE WITH THE STEERING WHEEL UNTIL IT FINALLY UNLOCKED AND I WAS ABLE TO DRIVE THE CAR HOME. WHEN I ARRIVED HOME AND TOOK THE KEY OUT OF THE IGNITION, I NOTICED IT WAS BENT. I IMMEDIATELY CALLED MALOUF CHEVROLET WHERE I PURCHASED THE CAR, TOOK IT IN THE NEXT DAY FOR SERVICE, THEY CLAIMED THEY COULDN'T FIND ANYTHING WRONG WITH THE VEHICLE. I DID HAVE TO PURCHASE A NEW KEY IN WHICH I WAS CHARGED $80.72. THEN MONDAY NIGHT 3/10/14, I WENT SHOPPING, RETURNED TO MY VEHICLE, INSERTED MY KEY AND COULD NOT TURN THE CAR ON, IT WAS LOCKED UP AGAIN. I HAVE AN AUTO START ON MY VEHICLE WHICH I USED AND THEN WAS ABLE TO TURN THE KEY IN THE IGNITION. *TR
BOUGHT THE EQUINOX NEW IN APRIL 11 FOR MY DAUGHTER. HAD IT ABOUT 6 +/- MONTHS AND STARTED HAVING PROBLEMS WITH IT. IT WOULD LOOSE POWER ALL OF A SUDDEN AND ENGINE LIGHT WOULD COME ON AND STEERING WOULD BECOME EXTREMELY HARD TO DO. HAVE TAKEN IT TO THE DEALERSHIP MANY MANY TIMES SINCE THEN ALL FOR THE SAME REASONS. THE VEHICLE STALLS WHILE DRIVING AND LOOSES POWER. I HAVE BEEN LUCKY SO FAR WITH NO ACCIDENTS. I AM HAVING TO TAKE IT TO THE DEALER AGAIN FOR THE SAME REASONS. NOW THERE IS A PROBLEM WITH THE VEHICLE USING A LOT OF OIL. THE DEALERSHIP HAS REPLACED THE TRANSMISSION ONCE, REPLACED ALOT OF FUSES AND WORKED ON THE ENGINE SEVERAL TIMES. THERE ARE STILL PROBLEMS. I THINK, GM NEEDS TO DO SOMETHING ABOUT FIXING THIS VEHICLE AND ALL THE OTHERS THAT ARE HAVING THE SAME PROBLEMS. FROM WHAT I HAVE READ ON THE INTERNET, THERE ARE A LOT OF OWNERS OUT THERE HAVING THE SAME PROBLEMS. NHTSA, HOW MANY COMPLAINTS DOES IT TAKE TO HAVE A RECALL DONE...? *TR
GOOD EVENING, 6 YEARS AGO I HAD A CHEVY COBALT AND EXPERIENCED THAT SITUATION. MY VEHICLE POWERED ITSELF OFF AND THE STEERING WHEEL LOCKED UP AND I WENT STRAIGHT FOR A WALL INSIDE A PARKING GARAGE. LATER THAT YEAR I RECEIVED A RECALL FOR THE VEHICLE. NOW I HAVE A 2011 CHEVY EQUINOX AND THE SAME THING HAPPENED. THE ONLY DIFFERENCE WAS I WAS ON A FOUR LANE HIGHWAY AND MY VEHICLE POWERED OFF AND THE STEERING WHEEL LOCKED. THANK GOD NO ONE WAS BEHIND ME AND I DIDN'T GET KNOCKED OFF THE STREET OR EVEN WORSE KILLED. I TOOK THE CAR INTO THE DEALERSHIP ONLY TO FIND OUT THEY COULDN'T FIND ANYTHING WRONG AND MY CONCERN WAS SOMETHING UNHEARD. I EXPRESSED TO THEM MY CONCERN OF THAT HAPPENING ON A CROWDED HIGHWAY OR AN EXPRESSWAY. WHEN I TOOK MY CAR INTO THE DEALERSHIP THEY SAID THAT THEY COULDN'T FIND ANYTHING WRONG WITH IT. I DROPPED MY VEHICLE OFF THERE AND LEFT IT FOR A DAY. WHEN I CALLED THE DEALERSHIP THE FOLLOWING DAY BEFORE GETTING OFF THEY TOLD ME MY CAR WAS READY I WENT TO PICK IT UP AND THEY HAD ME WAITING FOR 30 MINUTES. WHEN I INQUIRED ABOUT WHAT WAS TAKING SO LONG THE SERVICE MANAGER REPLIED THAT THE MECHANIC WAS BACK THERE MAKING LOVE TO MY CAR. I COULDN'T FIND ANY HUMOR IN THE SITUATION BECAUSE THIS IS A VERY SERIOUS ISSUE.BEFORE I WAS NONCHALANTLY BRUSHED OFF AND TOLD IF IT HAPPENS AGAIN TO BRING IT INTO THE DEALERSHIP. I COULDN'T GET GM CORPORATE OFFICE TO UNDERSTAND HOW SERIOUS THIS ISSUE. IT WASN'T TILL NOW THAT I REALIZED THAT OTHERS ARE ALSO EXPERIENCING THIS ISSUE W
I HAVE HAD PROBLEMS WITH MY 2011 CHEVROLET EQUINOX SINCE THE DAY I GOT IT BUT YESTERDAY WAS THE WORST. THE ENGINE ALL OF A SUDDEN STALLED ON THE HIGHWAY AND I HAD TO PULL OFF THE ROAD. I JUST HAD IT IN THE SHOP LAST WEEK AND HAD THE FUEL PUMP AND TIMING CHAIN REPLACED. I WAS ABLE TO GET MY CAR HOME ONLY ABLE TO DRIVE 40 MPH. THIS MORNING I WAS GOING TO TRY TO GET IT TO WORK TO BE CLOSER TO SOMEONE WHO COULD CHECK THE CODE OUT ON IT BUT AS I WAS GOING DOWN THE ROAD IT COMPLETELY STALLED OUT AND I BARELY GOT OFF THE ROAD BEFORE THE ENGINE CUT OUT ALL TOGETHER. I HAVE READ NUMEROUS FORUMS OF CUSTOMER WITH THE SAME VEHICLE HAVING THE SAME PROBLEM. THIS IS A SAFETY ISSUE AND GM NEEDS TO ADDRESS IT. THE SHOP IS SAYING THAT IF IT'S THE FUEL THROTTLE BODY WHICH IS WHAT I SUSPECT THEY WILL NOT COVER IT UNDER WARRANTY. FROM WHAT I UNDERSTAND THERE WAS A BULLETIN PUT OUT ON THIS ISSUE AND IT WAS COVERED FOR AWHILE ON THE POWERTRAIN WARRANTY BUT THEY PULLED THE BULLETIN AND NO LONGER COVER IT. I NEED HELP. GM KNOWS THEY HAVE ISSUES WITH THIS VEHICLE BUT THEY WILL NOT DO ANYTHING ABOUT IT. *TR
FIRST OFF, SOMETIMES MY VEHICLE WHEN IN PARK ACTS LIKE IT MAY TURN OFF, BUT DOESN'T. CAN HEAR/FEEL THE VIBRATIONS LIKE ITS ABOUT TO. SECONDLY, THE MAIN REASON I'M ON THIS PAGE, THE A/C. IT JUST STOPPED WORKING OUT OF THE BLUE AND MAKING A NOISE. I TAKE IT IN AND TOLD THE CONDENSER HAS A LEAK AND NEEDS REPLACED AS WELL AS THE CONDENSER WHICH IS MAKING THE NOISE. WOW, QUOTED FROM ONE PLACE $1,084 THE OTHER PLACE I ONLY GOT A QUOTE ON THE CONDENSER OF $424.. NO TELLING WHAT THE COMPRESSOR WILL BE. AFTER LOOKING ONLINE AND SEEING SO MANY EQUINOX VEHICLES HAVING AC ISSUES I HOPED THERE WAS A RECALL ON THE PARTS, UNFORTUNATELY NOT THE CASE. 2011 AND NEED A NEW CONDENSER AND COMPRESSOR FOR A/C WOW!! CAR SHAKING LIKE ITS GONNA DIE... WOW!! THIS VEHICLE WAS PURCHASED ABOUT A YEAR AND HALF AGO.. AND HAVING TO SINK IN OVER $1000 FOR THESE REPLACEMENTS! NO TELLING WHAT THE ENGINE VIBRATION DURING IDLE IS FROM, GOING TO HAVE THAT CHECKED OUT SOON. OH AND ONE OTHER THING, WHEN A TIRE IS LOW, IT APPEARS TO SHOWS UP BACKWARDS ON THE SCREEN. *TR
CRUISING ALONG AT 65 MPH ON HIGHWAY WHEN SERVICE STABILITRAK LIGHT ALONG WITH REDUCE ENGINE POWER CAME UP ON THE DASH. I LOST ENGINE POWER AND WENT FROM 65 MPH TO 15 MPH. I WAS ABLE TO PULL ONTO AN EXIT RAMP. I QUICKLY PULLED OVER & PARKED THE CAR. SHUT THE CAR OFF & WAITED ABOUT 1 MIN & TURNED THE CAR BACK ON. THE STABILITRAK & THE REDUCE ENGINE POWER CLEARED OFF MY DASH BUT THE CHECK ENGINE LIGHT STAYED ON. THEN WAS ABLE TO MERGE BACK INTO TRAFFIC & PICK UP THE 65 MPH SPEED. I WAS WORRIED THAT IT WOULD HAPPEN AGAIN WHEN I HAD TO CROSS ONCOMING TRAFFIC. WHEN I GOT IN MY CAR LATER, THE SERVICE ENGINE LIGHT HAD EVEN TURNED OFF, BUT ON THE WAY HOME IT HAPPENED AGAIN. TOOK IT TO THE SHOP AND WAS TOLD IT WAS A THROTTLE BODY/SOLENOID ISSUE & THAT IT NEEDS REPLACED. THEY TOLD ME IT ISN'T COVERED UNDER THE PT WARRANTY. AS OTHERS HAVE ALSO SAID, I'M SEEING A NUMBER OF PEOPLE WITH THIS SAME ISSUE & WONDERING WHY THIS ISN'T A RECALL? IT'S VERY UNSAFE ESPECIALLY CAUSE YOU DON'T KNOW WHEN ITS GOING TO HAPPEN. IF YOUR DOING 65-70 MPH ON A HIGHWAY & THERE ARE CARS CLOSE TO YOU & THE VEHICLE DECIDES TO DO THIS, YOU AND YOUR FAMILY ARE GOING TO GET KILLED. *TR
I WAS DRIVING ON A RESIDENTIAL STREET GOING 30 MPH. ALL OF A SUDDEN THERE WAS A ENGINE CLUNK ( 4 CYL) AND THEN RAPID DECELERATION WITH THE ENGINE RUNNING VERY ROUGH. OF COURSE THE WARNING LIGHTS CAME ON. THE NEXT DAY I DROVE TO THE DEALERSHIP SEVERAL MILES AWAY AND WAS LUCKY TO GET THERE AS THE VEHICLE WAS RUNNING SO BADLY. THE DEALERSHIP WILL MAKE THE THROTTLE BODY REPAIR, CHANGE SOME SENSORS AND FOOL WITH THE TIMING BELT, BUT THE BOTTOM LINE IS THE SAFETY ISSUE. REVIEWING THE PRIOR COMPLAINTS, IT WAS SCARY HEARING ABOUT THOSE HAVING PROBLEMS ON THE INTERSTATES. YES, SOMETHING NEEDS TO BE DONE BY GENERAL MOTORS. RECALLED THESE VEHICLES FOR INSPECTION. SOMEONE IS GOING TO GET KILLED. THE LADY AT THE DEALERSHIP HAD THE GAUL TO SAY, "DIDN'T YOU HAVE THE THROTTLE BODY CLEANED WHEN YOU GOT YOUR OIL CHANGED".I SAID LADY, I HAVE NO IDEA WHAT A THROTTLE BODY IS AND IF IT IS SO IMPORTANT, THEN THE DEALER SHOULD DO IT AUTOMATICALLY. GOOD LUCK, IT WILL COST ME $400.00, THEY SAID TODAY. WHO KNOWS WHAT TOMORROW WILL BRING. *TR
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE BRAKES FAILED TO ENGAGE WHILE ATTEMPTING TO PARK. THE BRAKE PEDAL BECAME STUCK TO THE FLOORBOARD AND CAUSED THE DRIVER TO CRASH INTO A WINDOW. THE DRIVER WAS ABLE TO ENGAGE THE EMERGENCY BRAKE TO STOP THE VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER, WHO PERFORMED A DIAGNOSTIC BUT WAS UNABLE TO GENERATE A FAILURE CODE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 10,000.
STARTED ACCELERATING & WHEN I GOT TO 55 MPH THE VEHICLE STARTED LOSING POWER RAPIDLY & SERVICE STABILITRAK LIGHT ALONG WITH REDUCE ENGINE POWER CAME UP ON THE DASH. I WENT FROM 55 MPH TO 20 MPH WITHIN SECONDS. I WAS ABLE TO PULL ONTO THE SIDE OF THE ROAD. I TRIED TO MERGE BACK ONTO THE HIGHWAY BUT WAS UNABLE TO GO FASTER THEN 16 MPH. I QUICKLY PULLED BACK OVER & PARKED THE CAR. SHUT THE CAR OFF & WAITED ABOUT 1 MIN & TURNED THE CAR BACK ON. THE STABILITRAK & THE REDUCE ENGINE POWER CLEARED OFF MY DASH BUT THE CHECK ENGINE LIGHT STAYED ON. I THEN WAS ABLE TO MERGE BACK INTO TRAFFIC & PICK UP THE 65 MPH SPEED. I CONTINUED TO WORK & HAD NO OTHER ISSUES UNTIL I PULLED INTO MY WORK PARKING LOT. THAT'S WHEN THE STABILITRAK & REDUCE ENGINE POWER CAME BACK ON & I LOST POWER AGAIN. I PARKED THE CAR & CALLED THE DEALERSHIP. THEY TOLD ME TO BRING THE VEHICLE IN. IT DIDN'T DUPLICATE THE ISSUE THE WHOLE WAY TO DEALERSHIP. THE NEXT DAY THEY CALLED ME TO LET ME KNOW THEY REPLACED A SENSOR & UPDATED THE COMPUTER WITH SOFTWARE. I DROVE THE VEHICLE & IT SEEMED FINE. WEEK LATER HAD THE SAME ISSUE. GOT ABOUT 5 MINS INTO MY TRIP & WAS ON THE INTERSTATE GOING 60 & ALL OF A SUDDEN THE SERVICE STABILITRAK & THE REDUCE ENGINE POWER LIGHT CAME BACK ON & THE VEHICLE DROPPED MY SPEED OF 60 TO AROUND 17 MPH QUICKLY. THANKFUL THAT NO ONE WAS CLOSE BEHIND ME WHEN THIS HAPPENED. I GOT OFF AN EXIT & PULLED INTO A PARKING LOT. CALLED THE DEALERSHIP. THIS TIME THEY SENT A FLAT BED OUT TO GET VEHICLE. THEY CALL
I CAME TO A STOP AND CAR BEGAN TO SHAKE, REDUCED ENGINE POWER AND SERVICE STABILITRAK LIGHT CAME ON. I PRESSED GAS TO GO AND CAR WOULD NOT GO OUT OF 1ST GEAR, STAYED AT ABOUT 15 MPH. LESS THAN 1 MILE FROM HOME SO MADE IT HOME AND PARKED IT. STARTED AGAIN THE NEXT DAY, NO PROBLEMS AND DROVE MOST OF THE WEEK WITH NO ISSUES. SAME THING HAPPENED YESTERDAY AGAIN AND I PULLED OVER 3 DIFFERENT TIMES TO RESTART TO MAKE IT TO MY DESTINATION. TOOK CAR TO DEALERSHIP, THEY CALLED TODAY AND SAID THE THROTTLE BODY NEEDED TO BE REPLACED, IT WAS NOT COVERED ON POWER TRAIN AND WOULD BE $500 TO REPAIR. FROM WHAT I HAVE GATHERED LOOKING ONLINE, THIS APPEARS TO BE A VERY COMMON PROBLEM AND SOUNDS LIKE A RECALL NEEDS TO BE DONE. I AM CURRENTLY TRYING TO GET ASSISTANCE TO COVER REPAIR COST. THIS IS A VERY DANGEROUS SITUATION AS I WAS ON THE EXPRESSWAY WHEN IT HAPPENED ONCE AND IT WAS TERRIFYING TO GO FROM 60 TO ABOUT 30 IN 30 SECONDS WHEN CARS ALL AROUND ME ARE GOING 60 AND 70 MPH. *TR
SENSORS FOR THE THROTTLE CONTROL WENT OUT CAUSING REDUCED ENGINE POWER IN SUB ZERO WEATHER AT A STOP. THIS MADE FOR HAZARDOUS DRIVING IN RUSH HOUR TRAFFIC AS IT WAS DIFFICULT TO GET THE CAR ABOVE 15 MI PER HR ESPECIALLY UP ANY SLIGHT INCLINE WHEN THE NORMAL SPEED LIMIT WAS 45 AND EVERY ONE IS ANNOYED THEY ARE BEING SLOWED DOWN. *TR
I WAS STOPPED AT STOPLIGHT AT 8PM THE CAR SHOOK AS I STARTED TO TURN LEFT AND THE STABILITY CONTROL LIGHT CAME ON THEN LOW POWER ENGINE LIGHT CAME ON IN MY 2011 EQUINOX. THE CAR POWERED DOWN TO 2 MPH, IT WOULD NOT ACCELERATE SO I TURNED INTO A PARKING LOT, SHUT THE CAR OFF AND TURNED IT BACK ON SAME THING HAPPENED AGAIN. I CALLED ONSTAR AND HAD THE CAR TOWED TO PHILLIPS CHEVROLET (GREAT SERVICE) IN FRANKFORT, IL. THE SERVICE MANAGER CALLED AND TOLD ME THAT THE THROTTLE BODY HAD TO BE REPLACED. I HAD THE EXTENDED WARRANTY SO THE COST WAS $100.00 TO ME, WITHOUT THE WARRANTY IT WOULD HAVE BEEN $600.00 TO FIX. I ASKED IF HE HAS REPLACED MANY THROTTLE BODIES IN THIS MODEL CAR HE SAID QUITE A FEW. THE CAR WAS FIXED. I EMAILED CHEVROLET AND ASKED HOW MANY THROTTLE BODIES HAVE BEEN REPLACED IN ALL CARS, THEY SAID NO RECALLS ON THIS CAR. I WAS UNSATISFIED WITH THEIR ANSWER, THAT WAS NOT MY QUESTION. CHEVROLET CALLED ME BACK AND SAID THAT A PERSON WOULD CALL ME ABOUT MY CONCERN. THEY CALLED AND TOLD ME THE SAME STORY, NO RECALLS AND THE DEALER COULD HAVE BEEN LYING TO ME, WHICH MADE ME UPSET. I ASKED TO SPEAK WITH A SUPERVISOR AND HE TOLD THERE WERE NO RECORDS KEPT OF HOW MANY THROTTLE BODIES HAVE BEEN REPLACED, WHICH I DO NOT BELIEVE. HE ALSO TOLD ME ABOUT A FUEL PUMP PROBLEM THAT CHEVY WOULD FIX ONLY IF MY CAR HAD A PROBLEM AND A CHAIN BELT PROBLEM THAT COULD A CAUSE SERIOUS PROBLEM TO THE ENGINE IF THE CAR SHOWED SYMPTOMS. I WAS NOT HAPPY WITH THAT ANSWER EITHER. I WILL TAKE MY CAR
THE STABILITRAK AND ENGINE WARNING LIGHTS ON OUR 2011 EQUINOX HAVE COME ON UNEXPECTEDLY MULTIPLE TIMES. WHEN THIS OCCURS THE CAR VIBRATES AND LOOSES POWER. THE FIRST TIME THIS HAPPENED WAS ON THE FREEWAY, CREATING A DANGEROUS SITUATION AS I WAS SUDDENLY UNABLE TO MAINTAIN SPEED. I BROUGHT THE CAR TO THE DEALER FOR REPAIR AT A COST OF $200, HOWEVER TWO WEEKS LATER THE PROBLEM RECURRED, AGAIN WHILE DRIVING ON THE FREEWAY. ONCE AGAIN I BROUGHT THE CAR IN FOR SERVICE. I ALSO CONTACTED GM. BOTH THE GM REPRESENTATIVE AND THE CHEVY DEALER ACKNOWLEDGED THAT THIS PROBLEM HAS OCCURRED MANY TIMES AND ADMITTED THAT THEY HAVE NOT YET DETERMINED A DEFINITIVE CAUSE OR SOLUTION. AND WHILE GM COVERED $300 OF THE SECOND REPAIR, IT STILL COST US $100. WE ARE NOW OUT $300 IN REPAIRS SO FAR FOR THIS DEFECT WITH NO GUARANTEE THAT THE PROBLEM IS FIXED. WE NO LONGER TRUST THIS CAR. THIS IS A POTENTIALLY DANGEROUS DEFECT THAT NEEDS TO BE ADDRESSED. *TR
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE ENGINE STALLED WITHOUT WARNING WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT WAS ABLE COAST ONTO THE SHOULDER AND RESTART THE ENGINE. THE ENGINE EXHIBITED A LOUD, ABNORMAL NOISE AT START-UP. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT WAS ADVISED THAT THE FUEL PUMP, TIMING CHAIN, ACTUATOR AND ENGINE OIL WAS CONTAMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 38,400.
CHECK ENGINE LIGHT CAME ON, HAD AUTOZONE RUN ON COMPUTER, CAME BACK CODE P0011, FOUND RECALL ON CODE IN 2011(11195A), CAR IS DOING SAME THING AS RECALL STATED, I CALLED GM AND THEY SAID IT WAS NOT PART OF RECALL, I EXPLAINED PROBLEM AND THEY WOULD NOT TELL IF PART WAS UNDER WARRANTY, ALL THEY SAID WAS TAKE TO DEALER. GM TOLD ME SO ES VINS WERE RECALLED, BUT NOT ALL, COULDN'T TELL ME WHY THIS ONE WAS NOT RECALLED EVEN THOUGH IT IS DOING SAME THING. *TR
AIR BAGS DID NOT DEPLOY AT OR ABOVE THE MFG. THRESHOLDS.WHICH CAUSED FOR NO AIR BAG DEPLOYMENT AND SIGNIFICANT FACIAL TRAUMA ON THE STEERING WHEEL. SEAT BELT PRETENSTIONERS ALSO DID PRETENSION CAUSING THE UPPER TORSO TO GO FORWARD AND CAUSE THE FACIAL TRAUMA ON THE STEERING WHEEL. *TR
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, ENGINE POWER WAS SUDDENLY LOST. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
I RECEIVED A LETTER FROM CHEVROLET (JULY 2013) EXPLAINING THAT THERE ARE ISSUES WITH NUMEROUS ENGINE PARTS, PARTICULARLY THE FUEL PUMP AND BALANCE CHAIN. CHEVROLET STATED THAT THEY ARE EXTENDING MY POWER TRAIN WARRANTY TO 10 YEARS OR 120,000 MILES, WHICHEVER OCCURS FIRST. I HAVE HAD THE BALANCE CHAIN REPLACE TWICE ALREADY. I AM CONCERNED THAT THE CONDITION WITH THE FUEL PUMP COULD CAUSE A FIRE OR SERIOUS ENGINE DAMAGE. THE LETTER FROM CHEVROLET STATES: "IN ADDITION, THE FUEL PUMP PLUNGER SHAFT SEAL MAY WEAR AND ALLOW FUEL TO LEAK INTO THE CRANKCASE, WHICH WOULD ILLUMINATE THE MALFUNCTION INDICATOR LIGHT. THIS CAN CAUSE RUN-ON AND/OR THE ENGINE TO RUN ROUGH". I WOULD ASSUME THAT THE ENGINE AND OIL IN THE EQUINOX WOULD REACH VERY HIGH TEMPERATURES WHEN THEY HAVE BEEN OPERATED FOR A PERIOD OF TIME. THE INTRODUCTION OF FUEL INTO THE CRANKCASE AND ENGINE COULD POSSIBLY IGNITE. ALSO THE FAILURE OF THE BALANCE CHAIN COULD CAUSE ENGINE FAILURE UNDER SOME DRIVING CONDITIONS THAT COULD LEAVE THE CAR INOPERABLE, CAUSING AN ACCIDENT. I BELIEVE CHEVY SHOULD BE HELD ACCOUNTABLE FOR THE DEFECTIVE PARTS AND POTENTIAL DANGER THEIR FAILURE COULD CAUSE. CHEVROLET SHOULD BE DIRECTED TO ISSUE A RECALL TO REPLACE THESE DEFECTIVE PARTS.. *TR
I HAVE HAD MANY PROBLEMS WITH MY 2011 CHEVY EQUINOX THAT STARTED OCCURRING ABOUT A YEAR AFTER I PURCHASED IT. THE MAIN CONCERNS ARE THE ENGINE NOISE AND HOW ROUGH IT RUNS, FEELING AS THOUGH I AM BEING REAR-ENDED IN TRAFFIC (WHEN MOVING FORWARD FROM A COMPLETE STOP IT LURCHES FORWARD, GIVING THE FEELING OF BEING HIT), ROUGH START UP (SOUNDS LIKE AN OLD CAR AT TIMES) AND THE CAR STUTTERS WHEN ACCELERATING (ALMOST FEELS LIKE IT WANTS TO STALL OUT). I DO NOT FEEL SAFE IN THIS CAR NOW AND HAVE READ THAT MANY OTHERS ARE EXPERIENCING THE SAME ISSUES. I HAVE TAKEN IT FOUR TIMES GIVING THEM THE SAME DESCRIPTION EACH TIME AT WHICH THEY STATE THAT THEY CANNOT REPLICATE THESE ISSUES. THEY KEEP MY CAR FOR HOURS AND DO NOTHING TO IT. I AM A SINGLE MOM SO I CAN'T LEAVE MY CAR WITHOUT IT CAUSING MAJOR ISSUES FOR ME AS I HAVE TO TAKE MY SON TO AND FROM SCHOOL. I RECEIVED A LETTER FROM GM STATING THAT THERE IS AN ISSUE WITH THE FUEL PUMP AND ENGINE BALANCE CHAIN AND DESCRIBES WHAT MY VEHICLE IS DOING NOW-I BELIEVE I HAVE ENGINE DAMAGE AND I AM WORRIED THAT I WILL END UP BREAKING DOWN ON THE SIDE OF THE ROAD AT SOME POINT OR WORSE STALL OUT AND END UP IN AN ACCIDENT! IN ADDITION TO THE ENGINE PROBLEMS THERE IS A PROBLEM WITH THE DEFROSTER, IT JUST DOESN'T CLEAR THE WINDOWS FAST ENOUGH, ON GOING PROBLEMS WITH THE STEREO (MAKES A STATIC, DISTORTED SOUND WITH THE USB PORT) AND THE DRIVERS SIDE SQUEAKS BECAUSE IT RUBS UP AGAINST THE MIDDLE CONSOLE. IT IS VERY FRUSTRATING BECAUSE THE PROBLEMS ARE IN
RECEIVED NOTICE FROM CHEVROLET 2.4L ENGINE MAY CONTAIN 2 PARTS SUBJECT TO PREMATURE FAILURE DUE TO WEAR. FAILURE OF EITHER PART HAS POTENTIAL TO RENDER VEHICLE INOPERABLE AND CAUSE MAJOR ENGINE DAMAGE. CHEVROLET'S PROPOSED FIX IS FOR OWNER TO DRIVE VEHICLE TO FAILURE AND THEN DELIVER IT TO A DEALER AND THEY WILL REPAIR AT NO CHARGE. OWNERS SHOULD NOT BE SUBJECTED TO THE PERSONAL SAFETY RISK OF BEING STRANDED ON THE SIDE OF THE ROAD LATE AT NIGHT OR ON SOME DESERTED HIGHWAY. CHEVROLET'S PROPOSED SOLUTION IS TOTALLY UNACCEPTABLE; THE DEFECTIVE PARTS SHOULD BE REPLACED BEFORE SOMEONE IS HURT WHILE WAITING FOR HELP. *TR
SO MY TRACTION CONTROL AN ABS LIGHT GOES OFF AN I TAKE IT TO THE DEALER TO HAVE IT DIAGNOSED, AND IT APPEARS MY LEFT WHEEL SENSOR IS FAULTY AND CAN CAUSE LOCK UP IN BREAKS AND DECREASED POWER. TURNS OUT TO BE A COMMON PROBLEM ON ALL CHEVY EQUINOX MODELS.THERE HAVE BEEN VARIOUS COMPLAINTS AND NOTHING IS BEING DONE ABOUT IT AS I SEE THIS AS A MAJOR ACCIDENT WAITING TO HAPPEN,PLEASE TAKE THIS INTO CONSIDERATION. *TR
AS I WAS DRIVING DOWN THE INTERSTATE, MY VEHICLE TOOK A HARD SHARP RIGHT WHILE I WAS IN THE LEFT LANE. IF A CAR HAD BEEN BESIDE ME I WOULD OF CRASHED. I THOUGHT I HAD A FLAT TIRE SO, I PULLED OVER AND CHECKED THE TIRES AND ALL WERE FINE. AS I GOT BACK ON THE INTERSTATE MY VEHICLE KEPT PULLING RIGHT. WHEN I STOPPED AT A STOP SIGN TO MAKE A LEFT I COULD BARELY TURN THE STEERING WHEEL. I WAS ABLE TO MAKE IT HOME AFTER MUCH " MAN HANDLING" WITH MY 5 YEAR OLD AND 3 YEAR OLD IN THE VEHICLE WITH ME. MY CHILDREN WERE CRYING. I HAVE PREVIOUSLY READ ABOUT THIS ISSUE ON THE INTERNET. I HOPE A RECALL WILL BE ISSUED SOON AND I DON'T UNDERSTAND WHY ONE HAS NOT BEEN ISSUED THUS FAR. MY HUSBAND AND I BOUGHT THE EQUINOX BECAUSE WE PREVIOUSLY HAD A CAMRY THAT ACCELERATED ON ME WHILE MY CHILDREN WERE IN THE CAR. WHAT HAS HAPPENED TO CAR SAFETY? I AM BEGINNING TO NOT FEEL SAFE IN ANY VEHICLE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
VEHICLE STARTED MAKING A LOUD "TICKING" NOISE FROM THE ENGINE, SEEMS LIKE IT WAS COMING FROM TWO LOCATIONS. AT FIRST I THOUGHT IT WAS LOW OCTANE GAS CAUSING THE LIFTERS TO TICK. I KEEP MY CAR METICULOUSLY AND ON THE NEXT REFUEL FILLED IT WITH 93 OCTANE, STILL THE TICKING CONTINUED, AND IN TIME BECAME LOUDER. I TOOK IT TO THE DEALERSHIP AND THEY ONLY PUT A NOISE REDUCER OVER THE FUEL INJECTION AREA. THIS PROBLEM DIDN'T EXIST AT THE TIME OF PURCHASE NOR A YEAR AGO. THIS IS OBVIOUSLY A FAULTY PART OF POOR ENGINE DESIGN. I HAVE READ OTHER POSTS OF INDIVIDUALS HAVING TO HAVE THEIR TIMING CHAIN REPLACED. THE DEALERSHIP ONLY PLACED A REDUCER FOR THE NOISE BUT NEVER FIXED THE PROBLEM. *JB
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE AIR CONDITIONER MALFUNCTIONED. THE CONTACT MENTIONED THAT WHENEVER SHE ATTEMPTED TO ACTIVATE THE A/C, IT WOULD BLOW HOT AIR. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE CONDENSER, EXPANSION VALVE AND THE COMPRESSOR WERE DEFECTIVE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 40,000.
EQUINOX WITH 4 CYLINDER ENGINE HAS NOT WORKED PROPERLY SINCE PURCHASED IN JULY 2011. ENGINE MADE LOUD NOISE EACH TIME STARTED. RETURNED TO DEALER SEVERAL TIMES FOR PROBLEM WITH NO RESULTS. IN MAY 2013, ENGINE STALLED SEVERAL TIMES AND ENGINE LIGHT CAME ON. DEALERSHIP REPLACED CAM INTAKE BUT WILL NOT GUARANTEE THAT FUTURE PROBLEMS MAY OCCUR. ADDITIONALLY, THIS VEHICLE CURRENTLY HAS ANOTHER ISSUE THAT MAY BE RELATED TO THE BRAKE SYSTEM - WHINING NOISE. DEALER HAS NOT REPAIRED YET. WILL CONTINUE TO RETURN TO DEALERSHIP REPAIR SHOP. THIS VEHICLE SHOULD BE RECALLED. *TR
LET ME TAKE 5 MINUTES OF YOUR TIME TO TELL YOU A STORY THAT MIGHT BE ALSO EXPERIENCED BY OTHER EQUINOX DRIVERS. ABOUT 18 MONTHS AGO, EVERY TIME I WOULD GET INTO MY WIFE'S EQUINOX, WHICH IS UNDER MY NAME, I WOULD START A FIGHT WITH HER, BECAUSE THE CAR WOULD SMELL HUMID AND WILL PROMPT ASTHMA ATTACKS. ESPECIALLY WHEN SHE WOULD PICK ME UP FROM THE AIRPORT, THE CAR WOULD SMELL LIKE AN OLD WET-RUG. I WOULD TURN THE AIR CONDITIONER HIGHER AND THE SMALL WOULD BE WORST, SO I WOULD GET MAD AT HER AND ASKED HER TO SEND THE CAR TO THE CLEANING AND ALSO ASKED THE ORALLY CHEVROLET TO CHANGE THE AIR FILTERS. FOR 18 MONTHS MY WIFE AND KIDS WOULD SMELL THE SAME CHEMICAL, NOT KNOWING THAT IT WAS CAUSED BY A LEAK FROM THE AIR COMPRESSOR, WHICH WAS LETTING POISON FREON GAS INTO THE SUV. PLUS I WOULD GET SO ANGRY AT MY WIFE FOR THE HUMID SMELL NOT KNOWING THAT IT WAS NOT HER FAULT. I HARDLY WOULD DRIVE THE EQUINOX, BECAUSE THE MOMENT I WOULD TURN THE AIR, I WOULD STOP BREATHING AS THE GAS WILL SPARK AN ASTHMA ATTACK. FINALLY, OUR AIR-SYSTEM STOPPED WORKING AND WE TOOK THE SUV TO THE SHOP WHERE THE CONDENSER HAS BEEN REPLACE AND THE SMELL AS AN OLD-RUG AND ASTHMA ATTACKS ARE NOT GONE. MY WORRY, FOR 18 MONTHS, MY KIDS AND WIFE GO TO BREATHE FREON A HIGHLY TOXIC GAS, WHICH GAVE ME ASTHMA ATTACKS. I WOULD LIKE IF MORE DRIVERS ARE SENDING COMPLAINTS ABOUT FREON GETTING INSIDE THEIR EQUINOX. THIS IS A HEALTH ISSUE THAT SHOULD NOT HAPPENED TO CONSUMERS. *TR
I WAS DRIVING BACK FROM WORK BACK IN JANUARY 2013 AND I STOPPED MY CAR AT THE TRAFFIC LIGHT. WHEN THE LIGHT TURNED GREEN, I BEGAN TO DRIVE AGAIN, BUT THE ENGINE SHUT OFF. RESTARTED THE ENGINE, STOPPED AT THE NEXT TRAFFIC LIGHT, AND THE ENGINE STOPPED AGAIN WHEN I TRIED TO DRIVE AFTER THE LIGHT TURNED. THIS HAPPENED THREE TIMES. I TOOK TO THE DEALERSHIP AND THEY PERFORMED A DIAGNOSIS AND COULD NOT FIND ANYTHING, BUT RECOMMENDED ME TO DO THE FUEL INDUCTION AND FUEL INJECTION SERVICE BECAUSE OF THE CARBON BUILT UP. I QUESTIONED THEM WHY THE CARBON BUILT UP SO QUICKLY (25K MILES) FOR THIS CAR WHILE THE OTHER CARS I HAD OWNED DO NOT HAVE THE CARBON BUILT UP UNTIL MUCH LATER TIME AND MILEAGE. THE DEAL TOLD ME THAT IT IS NORMAL FOR THE CARBON BUILT UP THAT EARLY. I END UP HAVE THE OIL CHANGED AND LEFT THE DEALER. SINCE 5/27/13, THE SAME PROBLEM OCCURRED AGAIN. AFTER IT OCCURRED AT LEAST ONCE EVERY WEEK FOR THREE WEEKS, I TOOK IT TO ANOTHER DEALER. AFTER DIAGNOSIS, A CODE OF P0011 INTAKE CAMSHAFT POSITION PERFORMANCE: FOUND OIL LEVEL (THE PRINT OUT WAS CUT SHORT). I WAS TOLD THE ENGINE OIL WAS 2&1/2 QUARTS SHORT, BUT COULD NOT FIND ANY LEAKING. I ASKED IF IT MIGHT BE AN INTERNAL OIL COMBUSTION, AND WAS ADVISED TO CHANGE THE OIL, COME BACK AFTER 1000 MILES TO PERFORM OIL CONSUMPTION TEST. I QUESTIONED THE SERVICE REP WHY THE ENGINE OIL IS SO LOW AFTER 5 MONTH AND 6K MILES. HE SAID THAT IT IS NORMAL. I AGREED TO CHANGE THE OIL AND DO THE OIL CONSUMPTION TEST. I CALLED THE GM CUSTOMER S
I WAS DRIVING DOWN A MAJOR INTERSTATE DECREASING MY SPEED FROM 55 TO 40. THE CAR CONTINUED TO DECREASE THE SPEED WITHOUT INTERVENTION FROM ME. I APPLIED GAS TO INCREASE THE SPEED AND THE CAR WOULD NOT GO ABOVE 5 MILES ALTHOUGH THE GAS PEDAL WAS PUSHED TO THE FLOOR. I COASTED TO THE LEFT SIDE OF ROAD WAITED TO CLEAR TRAFFIC AND CHANGED SEVERAL LANES GOING 5 MILES AN HOUR. IT WAS FRIGHTENING. I HAD THE CAR TOWED AND AFTER THE DEALERSHIP PERFORMED THEIR ANALYSIS STATED IT NEEDED AN OIL CHANGE. YOU GOT TO BE KIDDING!! HOW STUPID DOES THIS DEALERSHIP THINK I AM - JUST BRUSHING OFF THIS PROBLEM. THIS IS THE SECOND TIME THIS HAS HAPPENED TO ME. THE ENGINE RUNS VERY ROUGH AND LOUD. TODAY, IN ANOTHER LOCATION THERE WAS A TERRIBLE ACCIDENT WITH A CAR AND 2 TRACTOR TRAILERS. THE NEWS PERSON STATED THE CAR JUST BEGAN TO SLOW DOWN WITHOUT ANY APPARENT CAUSE AND STOPPED. THIS SOUNDS WHAT HAPPENED TO ME. CHEVY NEEDS TO EXPLAIN AND FIX THE PROBLEM. I DON'T TRUST THIS VEHICLE. *TR
WHEN DRIVING VEHICLE AT SLOW-MID SPEEDS (LESS THAN 30 MPH), IT LOSES POWER. IT APPEARS THAT THE TRANSMISSION IS NOT IN GEAR AND ENGINE BOGS DOWN. VEHICLE HAD TO BE PULLED OFF TO THE SIDE OF THE ROAD, TURNED OFF, AND RESTARTED. PROBLEM IS INTERMITTENT AND THE DEALER HAS MADE 3 REPAIRS TO ADDRESS THE ISSUE, HOWEVER IT STILL OCCURS. LAST SERVICE WAS 6-5-13, PROBLEM HAPPENED AGAIN 6-14-13. OVERALL THIS HAS OCCURRED APPROXIMATELY 10 TIMES SINCE BUYING THE VEHICLE IN FEB. 2011. *TR
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED ERRONEOUSLY. THE CONTACT SUFFERED INJURIES TO THE BACK, NECK AND FINGERS FROM THE INADVERTENT DEPLOYMENT. THE VEHICLE WAS NEITHER REPAIRED NOR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.
TOOK MY CAR IN FOR SERVICE BECAUSE THE CAR WAS SHAKING, AND RATTLING WHILE DRIVING, LOSS OF ENGINE POWER. EVENTUALLY THE ENGINE STALLED AND STALLED SEVERAL TIMES UPON RESTARTING THE ENGINE. THE SERVICE TEAM SAID THEY NEEDED TO REPLACE AN O2 SENSOR. SINCE THEN THE CAR IS STILL STALLING AND RIDING ROUGH BUT DOES NOT HAPPEN AS OFTEN. SERVICE DEPARTMENT KEEPS TELLING ME THEY ARE NOT ABLE TO ?REPRODUCE THE PROBLEM?. SO FAR THE CAR HAS STALLED ON ME 4 TIMES IN LESS THAN A WEEK AFTER BEING THE IN SHOP TWICE FOR THE SAME PROBLEM. A CAR WITH LESS THAN 45,000 MILES SHOULD NOT BE DOING THIS !! THIS POSES A DANGER TO THE PUBLIC AND MY FAMILY IF IT STALLS AND I AM UNABLE TO GET THE CAR OFF THE ROAD IN TIME TO AVOID AN ACCIDENT. *TR
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE SEIZED IN REVERSE AND THE BRAKES CONTINUOUSLY SLIPPED. ALSO, THE CONTACT MENTIONED THAT WHENEVER MAKING A TURN, THE VEHICLE WOULD MAKE A LOUD POPPING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES. THE TECHNICIAN DIAGNOSED THAT THE CLUTCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ADDITIONAL ASSISTANCE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 700 AND THE CURRENT MILEAGE WAS 1,500. *TR
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE STALLED AND HESITATED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. A DIAGNOSTIC WAS PERFORMED BY A DEALER, WHO STATED THAT THE HIGH PRESSURE FUEL PUMP WAS LEAKING GASOLINE INTO THE MOTOR OIL. THE VEHICLE WAS REPAIRED. THE DETAILS OF THE REPAIR WERE UNKNOWN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000. THE CURRENT MILEAGE WAS 11,100. UPDATED 7/15/13 *CN
I DROVE THE 2011 EQUINOX TO THE GYM PARKING LOT, FROM UNPAVED TO A PAVED PARKING LOT. I DROVE SLOWLY WITH THE SPEED ABOUT 5-8 MPH, WHILE LOOKING FOR A PARKING SPACE . SUDDENLY, THE AIR BAG IN FRONT OF ME, AND THE OTHER AIR BAGS DEPLOYED WITH A BAD SMELL. MY RIGHT ARM AND HAND WERE INJURED AND BLEEDING, AND MY INDEX FINGER WAS HURTING. THE NEXT DAY, I FOUND MORE BLUENESS IN BOTH ARMS, AND THEY WERE SWOLLEN, AND MY INDEX FINGER WAS STILL HURTING. THE POLICE OFFICER TOLD ME THIS WAS NOT A CAR ACCIDENT, AND HE WAS NOT SUPPOSED TO GIVE A REPORT. I CONTACTED CHEVROLET THE SAME DAY, 04/02/13. A THIRD PARTY INSPECTOR DID AN INSPECTION ON 04/08/13 AND SENT THE REPORT TO THE COMPANY. THE REASON I BOUGHT THIS CAR WAS FOR ITS SIZE THAT SEEMED MORE SAFE THAN A SMALL CAR. I DON'T UNDERSTAND. 1. HOW AND WHY THE AIR BAGS DEPLOYED WITH NO CAR ACCIDENT? 2. WHY ALL THE SIDE AIR BAGS DEPLOYED WITH ONLY THE DRIVER IN THE CAR AND NO ONE IN THE BACK SEAT? 3. FROM MY UNDERSTANDING, THE AIR BAGS ARE SUPPOSED TO PROTECT PEOPLE IN A CAR ACCIDENT, NOT INJURE THE DRIVER WITHOUT A CAR ACCIDENT. 4. IN THIS SITUATION, THE AIR BAG HURT THE DRIVER, WOULD I BE ABLE TO USE THIS CAR TO DRIVE ON A ROUGH ROAD OR A COUNTRY ROAD? I WAS INFORMED TO CALL A NUMBER. I CALLED THE NUMBER TWICE AND LEFT MESSAGES. VOICE MESSAGE STATED, I WOULD BE CONTACTED BY A CASE MANAGER WITHIN 24 HOURS. BUT, MORE THAN 24 HOURS HAD PASSED, AND NO ONE CONTACTED ME. MY CAR IS STILL AT THE CHEVROLET DEALER. PLEASE HELP ME, AND ALSO HELP THE
I WAS DRIVING DOWN THE ROAD AND MY 2011 CHEVY EQUINOX JUST STALLED ON ME. IT RESTARTED AND RAN FINE. A FEW WEEKS LATER IT DID THE SAME THING. IN JANUARY 2013 IT STALLED ON ME 6 TIMES WITHIN A SHORT PERIOD. I WAS ABLE TO TAKE IT TO THE DEALER. THEY REPLACED MY CAMSHAFT ACTUATORS. WITHIN 3 WEEKS OF HAVING THOSE REPLACED, THE CAR STARTED STALLING ON ME AGAIN. AGAIN I TOOK THE EQUINOX TO THE DEALER. THIS TIME THEY REPLACED THE SOLENOID VALVES. THE CAR HAS NOT STALLED ON ME SINCE THAT TIME, BUT IT DOES RUN ROUGH AND THE ENGINE MISSES WHEN I DRIVE DOWN THE ROAD. I BELIEVE IT IS ONLY A MATTER OF TIME UNTIL IT BEGINS TO STALL AGAIN. THE CRUISE HAS ACTUALLY TURNED OFF BECAUSE OF THE ENGINE MISSING. I FEEL THE CAR IS UNSAFE BECAUSE YOU DO NOT KNOW WHEN IT IS GOING TO STALL. I AM AFRAID THAT I WILL BE REAR-ENDED WHEN IT STALLS OR IT WILL STALL WHEN I PULL OUT INTO TRAFFIC. I AM AFRAID TO TAKE THE CAR VERY FAR FROM HOME FOR FEAR OF GETTING STRANDED. I FEEL THIS IS A REAL SAFETY ISSUE. *TR
WHEN TRYING TO MERGE INTO TRAFFIC AT A LOW SPEED I HAD TO STOP DUE TO THE CAR IN FRONT OF ME STOPPING. WHEN I APPLIED THE BRAKES, THE BRAKES STARTED PULSING AND I HAD NO STOPPING ABILITIES UNTIL I HIT THE CAR INFRONT OF ME. AGAIN THE SAME SITUATION OCCURRED, I WAS MERGING INTO TRAFFIC AT A LOW SPEED WHEN THE CAR INFRONT OF ME SLAMS THEIR BRAKES AND I FOLLOW MY APPLYING MY BRAKES. AGAIN THE BRAKES PULSED AND THE CAR DID NOT STOP. THE SECOND TIME I HAD MORE THAN TWO CAR SPACES BETWEEN MYSELF AND THE OTHER CAR WHEN THE BRAKES WERE APPLIED. THE ROAD CONDITIONS FOR BOTH INCIDENTS WERE CLEAR AND NO VISIBLE LIQUID ON THE ROAD. EACH TIME THE BRAKES WERE APPLIED WHEN THE VEHICLE WAS SHIFTING THROUGH THE GEARS. *TR
I BOUGHT MY 2011 EQUINOX LATE 2011. I HAVE HAD PROBLEMS ON AND OFF WITH THE ENGINE. FIRST IT STARTED MAKING AN AWFUL RACKET WHENEVER IT WAS FIRST STARTED. SOMETIMES ONLY ONCE A WEEK OR SO, SOMETIMES 2-3 TIMES A DAY. CHRISTMAS DAY 2012, WHILE LOADING THE VEHICLE WITH GIFTS AND SUCH I HAD STARTED IT SO THAT IT WOULD BE WARM WHEN WE WERE DONE. BUT BEFORE WE WERE DONE THE CAR STARTED TO SPUTTER AND ACT LIKE IT WAS OUT OF FUEL. I TURNED IT OFF AND AFTER I RESTARTED IT RAN FINE BUT ENGINE LIGHT WAS ON. LIGHT WENT OFF AFTER ABOUT 50 MILES. FROM CHRISTMAS 2012 TO FEBRUARY 20, 2013 THAT SPUTTERING HAPPENED OCCASIONALLY AND THEN TURNED INTO A LITTLE WORSE OF AN ISSUE AND MY ENGINE POWER REDUCED MESSAGE STARTED COMING ON AND I'D HAVE TO STOP AND RESTART THE CAR BEFORE IT WOULD QUIT.THE CAR WOULD BE 'SPUTTERING' OR FEEL AS THOUGH I WAS RUNNING OUT OF GAS. IT GOT TO WHERE WHEN THE ENGINE POWER REDUCED MESSAGE CAME ON, BEFORE I COULD EVEN PULL OVER TO SHUT IT OFF THE 'SPUTTERING' WAS SO BAD THAT MY CHECK STABILITRAC MESSAGE WOULD COME ON TOO. I NOTICED THAT MY MPG HAD WENT DOWN ALSO. 2-20-13, I PARKED THE CAR AND DIDN'T DRIVE IT AGAIN UNTIL THE DEALERSHIP COULD LOOK AT IT. I TOOK IT TO THE DEALERSHIP ON 2-26-13 AND I GOT IT BACK TODAY 2-28-13. THEY REPLACED THE THROTTLE BODY AND SOME OF THE WIRING FOR THE THROTTLE BODY AND IT RUNS LIKE A DREAM (SO FAR ANYWAY). IN FACT, I'M NOT SURE THAT IT EVER RAN THIS WELL THE ENTIRE TIME I'VE OWNED IT. *TR
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE CAMSHAFT ACTUATOR NEEDED TO BE REPLACED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS FOR THE FAILURE BUT TO NO AVAIL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,500 AND THE CURRENT MILEAGE WAS 47,000. UPDATED 03/20/13*LJ UPDATED 04/02/13*LJ UPDATED 04/19/2013 *JS
ON 18 DEC 2012 THE CAR LUNGED FORWARD WHILE EXITING A PARKING LOT. TEN MINUTES LATER THE CAR LOST ALL POWER ON A BUSY HIGHWAY. I COULD NOT STEER THE CAR TO THE SHOULDER OF THE ROAD. . . . THE CAR WAS DEAD. POLICE ARRIVED TO WARN ME OF BEING IN A VERY DANGEROUS SPOT. I WAS TOWED BY AAA TO THE DEALERSHIP WHERE THE CAR WAS PURCHASED. SERVICE AT THE DEALERSHIP = OIL/FILTER CHANGE. ODOMETER - 9778. THE OLD PROBLEM RECURRED TODAY 22 FEB 2013. ODOMETER 10329 SLUGGISHNESS, SLOW RESPONSE TO ACCELERATION, DIED TWICE IN REVERSE, AND GENERAL UNDEPENDABLE. I'M AFRAID TO DRIVE THE CAR. IT IS A HAZARD ON THE ROAD. PLEASE HELP. *TR
2011 CHEVY EQUINOX. CONSUMER WRITES IN REGARDS TO AUTOMATIC TRANSMISSION FAILURE. *SMD THE CONSUMER STATED ON TWO OCCASION, THE AUTOMATIC TRANSMISSION FAILED TO RE-ENGAGE WHILE MAKING A SLOW ROLLING TURN FROM A CENTER TURNING LANE INTO A DRIVEWAY. IN BOTH SITUATION, THE ENGINE CONTINUED TO OPERATE NORMALLY, BUT THE TRANSMISSION DID NOT ENGAGE LEAVING THE VEHICLE STALLED IN THE PATH OF ONCOMING TRAFFIC. IN EACH SITUATION, THE VEHICLE NEED TO BE PLACED IN PARK, SHUT OF AND THEN RE-STARTED IN ORDER FOR THE VEHICLE TO MOVE OUT OF THE TRAFFIC LANE. THE FIRST INCIDENT HAPPENED IN SEPTEMBER 2012 AND THE SECOND OCCURRENCE HAPPENED ON FEBRUARY 6, 2013. THE DEALER EXAMINED AND TESTED THE VEHICLE AND FOUND NO PROBLEM.
PURCHASED THIS 2011 EQUINOX LT 4 CY ON 4/25/2011. AFTER A FEW MONTHS IT STARTED HESITATING AND STALLING AND A CHECK ENGINE CODE P0011. SO ON 7/15/2011 I TOOK IT TO THE DEALER AND THEY REPLACED THE INTAKE CAM SOLENOID AND OIL. SEEMED BETTER BUT STILL HESITATED ONCE IN A WHILE SO I BROUGHT BACK ON 9/27/2011 AND THE DEALER SAID THEY COULD NOT DUPLICATE.WE LIVED WITH THE HESITATION UNTIL 2/11/2013 WHEN IT STARTING RUNNING BAD AND STALLED A COUPLE TIMES AND THE CHECK ENGINE LIGHT CAME ON WITH A P0011 CODE AGAIN. THIS TIME I TOOK IT TO ANOTHER DEALERSHIP BECAUSE IT WAS CLOSER AND THEY TEST BOTH ACTUATOR SOLENOIDS AND AT THE TIME OF THE TEST THEY WHERE BOTH WORKING. THEY CHECKED THE DEBRIS SCREENS AND THERE WAS NO DEBRIS TO AFFECT THE OPERATION OF THE ACTUATOR. SO WITH NO OTHER INFORMATION ABOUT THE PROBLEM THEY SAID THE OIL WAS DIRTY, EVEN THOUGH THE OIL HAD LESS THAN 2500 MILES AND THE COMPUTER LIFE OIL SENSOR SAID I WAS AT 64%. AND THEY STATED THAT THE OIL DID NOT READ ON THE DIP STICK. MY SUV WITH 24K MILES AND LESS THAN 2500 MILES ON SINCE A OIL CHANGE HAD BURNED OVER A QUART AND A HALF OF OIL. *TR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2011 Chevrolet Equinox → · Every Equinox year → · How the figures are calculated →