TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SUDDENLY DECELERATED AND WOULD NOT EXCEED 10 MPH. THE SERVICE ENGINE, REDUCED ENGINE POWER, AND SERVICE STABILITRAK WARNING LIGHTS ILLUMINATED. THE CONTACT MANAGED TO COAST OVER TO AN EMERGENCY LANE AND SHUT THE ENGINE OFF. THE VEHICLE WAS RESTARTED AND THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
2011 Chevrolet Equinox complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
WHILE CHANGING LANES DURING AN ICE STORM, THE VEHICLE'S BACK END LET LOSE AND THE DRIVER LOST CONTROL AND SLIDE INTO THE MEDIA AT WHICH TIME THE VEHICLE WAS PROJECTED INTO THE GUARDRAIL HEAD ON. NEITHER FRONT AIRBAGS DEPLOYED NOR DID ANY OF THE AIRBAGS DEPLOY. *TR
WHILE DRIVING 65MPH ON THE HIGHWAY THE CHECK ENGINE LIGHT ILLUMINATED AND DIGITAL DISPLAY WAS FLASHING "ENGINE POWER LIMITED" AND "SERVICE STABILITRAK". ENGINE BEGAN SHUDDERING AND THE QUICKLY CAR SLOWED TO 35MPH ON ITS OWN AND WOULD NOT EXCEED THAT SPEED. I PULLED TO THE SIDE OF THE ROAD, TURNED CAR OFF FOR 2 MINUTES AND RESTARTED. PULLED AWAY AND IN LESS THAN 2 MILES THE SAME OCCURRED. I DISABLED THE STABILITRAK AND PROCEEDED TO DRIVE ANOTHER 10 MILES TO MY DESTINATION. CAR SAT FOR 8 HOURS. STARTED THE CAR AND IN LESS THAN A QUARTER MILE I EXPERIENCED THE SAME ENGINE SHUDDERING AND "ENGINE POWER LIMITED" AND "SERVICE STABILITRAK". *TR
I WAS DRIVING MY 2011 CHEVROLET EQUINOX AND THE MESSAGE "ENGINE POWER IS REDUCED" DISPLAYED. THE CAR SLOWED DOWN TO ABOUT 30 MPH. THEN THE MESSAGE "SERVICE STABILITRACK" DISPLAYED. I WAS ABLE TO PULL INTO A PARKING LOT AND SHUT THE VEHICLE DOWN. I WAITED A MINUTE AND RESTARTED AND DROVE THE VEHICLE 20 MINUTES AND THE PROBLEM RE-OCCURRED. IT WAS SAT AFTERNOON, SO THE DEALER WAS CLOSED. I NURSED THE VEHICLE THE REST OF THE WEEKEND AND TOOK IT TO THE DEALER MONDAY MORNING. THE DEALER SAYS IT IS A BAD THROTTLE BODY BEFORE THEY EVEN LOOKED AT THE CAR, WHICH TELLS ME THIS IS A COMMON PROBLEM. THE VEHICLE IS UNSAFE TO DRIVE WITHOUT THE REPAIR, SO I HAD THEM DO THE SERVICE FOR $603 DOING SOME RESEARCH AND SPEAKING WITH SOME MECHANIC FRIENDS, THIS IS A KNOWN PROBLEM THAT OCCURS BETWEEN 50,000 - 60,000 MILES AND I FEEL SHOULD BE COVERED UNDER THE POWERTRAIN WARRANTY. IF THIS HAD OCCURRED AT INTERSTATE HIGHWAY SPEEDS, IT COULD HAVE LED TO AN ACCIDENT. *TR
THIS CAR HAS BEEN BURNING OIL AND I HAVE HAD ON THREE SEPARATE OCCASIONS IN THE PAST FEW MONTHS EXPERIENCED THE CAR STALLING, OR NEAR STALLING WHILE DRIVING OR SITTING IDLING IN TRAFFIC AT TRAFFIC LIGHT OR STOP SIGN. I HAVE COMPLAINED TO THE DEALER AND AN INDEPENDENT MECHANIC BOTH OF WHICH TOLD ME I HARDLY HAD ANY OIL IN THE ENGINE WHEN CHECKED. (I CHANGE MY OIL AS RECOMMENDED MY CAR IS MAINTAINED AS IT SHOULD BE) MY MOST RECENT EXPERIENCE WAS THE MOST DANGEROUS, I REMOTE STARTED MY CAR ON 1/31/15, I CAME OUTSIDE TO GET IN IT AND I COULD SMELL OIL BURNING, THE INSIDE CABIN SMELLED OF BURNING OIL/ FIRE LIKE SMELL. I WITNESSED SMOKE COMING FROM UNDER THE CAR AT JUNCTION OF PIPE COMING FROM ENGINE AREA AND MUFFLER. I HAD MY FATHER COME AND CHECK THE CAR OUT WITH ENGINE OFF MY FATHER POPPED THE HOOD AND WHEN PULLING THE DIPSTICK OUT TO CHECK THE OIL, THE OIL SHOT 2-3 FEET IN THE AIR ONTO HIM AND DOWN THE DRIVER SIDE WHEEL WELL OF THE CAR. MY FATHER COULD HAVE BEEN SEVERELY BURNED OR HAD EYE DAMAGE HAD IN BEEN ANY CLOSER OR STANDING ON SIDE OF CAR WHEN CHECKING. I TOOK THE CAR TO THE DEALERSHIP ON 2/2/15 I TOLD THEM WHAT HAPPENED THEY KEPT THE CAR AND CHECKED IT, I GOT A CALL THE SAME DAY TELLING ME THAT THE CAR HAD TO HAVE THE PISTONS, VALVE COVER AND TIME AND CHAIN REPLACED, ALL COVERED BY MY POWER TRAIN WARRANTY (THANK GOD). I FEEL COMPELLED TO TELL YOU THIS B/C IT IS VERY DANGEROUS BOTH FOR THOSE DRIVING AND ANYONE ON THE ROAD. I HAVE READ NUMEROUS COMPLAINTS ABOUT THIS ENGINE
I WAS DRIVING AROUND 50 MPH DOWN A RURAL ROAD WHEN A MESSAGE SUDDENLY APPEARED SAYING NO OIL PRESSURE, STOP ENGINE. I CONTINUED ABOUT A HALF MILE TO STOP SIGN AND ENGINE QUIT AS I WAS BRAKING. WOULD NOT RE-START. I WAS STRANDED ON THE ROADSIDE. UPON CHECKING REASON FOR NO OIL PRESSURE I DETERMINED THERE WAS NO OIL IN THE ENGINE, NO VISIBLE LEAKS OR DRIPS ON UNDERCARRIAGE OF VEHICLE. ENGINE APPARENTLY HAD CEASED UP. OIL CHANGE INDICATOR WAS AT 44%, WHAT HAPPENED TO THE OIL. THERE WERE NO OIL SPOTS ON MY GARAGE FLOOR. NO LOW OIL INDICATOR LIGHT APPEARED ON THE DASH PANEL PRIOR TO THE STOP ENGINE WARNING. THERE WAS NO KNOCKING OR LIFTER TICKING SOUNDS COMING FROM THE ENGINE PRIOR TO INDICATE THERE WAS A LOW OIL ISSUE. 3.0 L V6. *TR
TL*THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V447000 (SEATS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
DRIVING AT 55MPH SUDDENLY CAR DECELERATES AND WARNING LIGHT FLASHES "ENGINE POWER REDUCED"...CANNOT ACCELERATE PAST 15 MPH. SERVICE AT CHEVY DEALER DIAGNOSIS - THROTTLE BODY NEEDS REPLACEMENT... CONCERNED TO HAVE THIS SUDDEN PROBLEM AT HIGHWAY CRUISING SPEEDS. *TR
WHEN YOU ARE DRIVING THE 2011 CHEVROLET EQUINOX LTZ AND THE VEHICLE GOES INTO "ENGINE POWER IS REDUCED" MODE THE VEHICLE COMES TO A COMPLETE STOP WITHIN 10 FEET. YOU ARE UNABLE TO TURN THE STEERING WHEEL OR CONTINUE TO MOVE FORWARD IN ANY WAY WITH THE PHRASE SERVICE STABILITRACK APPEARING RIGHT AFTER. YOU CAN BE DRIVING SLOWLY AT 20-25 MILES PER HOUR OR FASTER AT 35-40 MILES PER HOUR AND THIS IS ABLE TO HAPPEN AT ANY MOMENT. TOTAL CONTROL OF THE VEHICLE IS LOST AND THE ENGINE IS UNUSABLE. CHEVROLET INFORMED US THAT THIS IS CAUSED BY A BAD SENSOR IN THE THROTTLE BODY. THE SENSOR IS UNABLE TO BE REPLACED WITHOUT REPLACING THE ENTIRE THROTTLE BODY. THE VEHICLE IS UNUSABLE WITHOUT REPLACING THE THROTTLE BODY AND THE THROTTLE BODY IS NOT COVERED AFTER THE EMISSIONS WARRANTY OF 24,000 MILES. FROM YEARS 2006-2009 THE THROTTLE BODY WAS COVERED UNDER THE POWERTRAIN WARRANTY AT 100,000 MILES. AFTER RESEARCHING THE INTERNET AND SPEAKING WITH LOCAL MECHANICS, IT HAS BEEN NOTED THAT MULTIPLE EQUINOX DRIVERS HAVE HAD THIS ISSUE AND IT ALWAYS OCCURS BETWEEN 50,000-60,000 MILES. FRANKLY THE VEHICLE IS UNSAFE AND CHEVROLET DOES NOT CARE. SOMETHING SHOULD BE DONE TO EITHER INCLUDE THIS FAULTY PART IN A 100,000 MILE POWER TRAIN WARRANTY (AS THE ENGINE WILL NOT OPERATE WITHOUT IT) OR A RECALL SHOULD BE ESTABLISHED. IN THE EVENT THAT AN EQUINOX IS TRAVELING AT HIGHER SPEEDS (SUCH AS ON A HIGHWAY) THE SITUATION COULD POTENTIALLY CAUSE A FATAL INJURY. VIDEO OF THIS OCCURRING WILL BE PROVIDED UPON R
TRANSMISSION BANGS WHEN SHIFTING FROM 2ND TO 3RD GEAR AT SLOW SPEED. *TR
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING AND THE ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS COASTED OFF OF THE ROAD AND SHOOK CONSTANTLY. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE TIMING CHAIN, FUEL PUMP, AND ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V447000 (SEATS). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
WAS DRIVING ABOUT AN HR CHECK ENGINE LIGHT CAME ON REDUCED ENGINE POWER CAME ACROSS SCREEN COULD NOT GET THE CAR TO DRIVE EVEN WITH GAS PEDAL PUSHED ALL THE WAY TO THE FLOOR RAN TEST CODE CAME UP THROTTLE BODY HAD TO DISCONNECT AND RECONNECT BATTERY TO MAKE OF WORK AGAIN. CLEANED THROTTLE BODY FOUND THAT THE EXHAUST MANIFOLD BROKE IN HALF AND MELTED ONE 02 CENSOR. NEVER HAD PROBLEM AGAIN TIL 12/27/14 AGAIN THE REDUCED POWER AND CHECK ENGINE LIGHT CAME ON ONCE AGAIN IT WAS THE THROTTLE BODY. *TR
I RECEIVED A RECALL NOTICE IN SEPTEMBER 2014... GM RECALL 14271 AFTER MAKING NUMEROUS PHONE CALLS OVER THE LAST 3 MONTHS TO BOTH THE LOCAL CHEVY DEALER AND CHEVROLET CUSTOMER ASSISTANCE CENTER THERE IS STILL NO PART AVAILABLE TO REMEDY THIS SAFETY ISSUE. THE ONLY RESPONSE IS THE "PARTS ARE NOT AVAILABLE" AND "WE HAVE NO IDEA WHEN THEY WILL BE IN." *TR
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 20 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE RESTARTED AFTER NUMEROUS ATTEMPTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE VEHICLE NEEDED A NEW CAM SHAFT SENSOR. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 63,996.
I TRIED TO PUT THE HEATER ON AND COLD AIR CAME OUT. I REPLACED THE THERMOSTAT AND STILL HAD THE SAME PROBLEM. *TR
THIS VEHICLE USES ABOUT 1 QUART OF OIL PER 1000 MILES. WITH NO WARNING FROM MANUFACTURER OR DEALER AND THE RECOMMENDED OIL CHANGE AT EVERY 4 TO 5 THOUSAND MILES, THE OIL LEVEL IS GONE BY THE TIME THE OIL CHANGE IS DUE. THIS REPEATED ACTION CAUSES THE CAM POSITION SENSOR TO SLUDGE UP AND BECOME FAULTY. THIS IN TURN CAUSES THE MOTOR TO STALL. THERE HAVE BEEN MANY COMPLAINTS OF THE ENGINE STALLING ON THE HIGHWAY. MINE HAS STALLED MANY TIMES IN CITY TRAFFIC. DUE TO MY DRIVING SKILLS I HAVE AVOIDED ANY ACCIDENTS. IT IS ONLY A MATTER OF TIME BEFORE THERE ARE DEATHS ATTRIBUTED TO THIS ISSUE. ALTHOUGH THE MANUFACTURER HAS BEEN AWARE OF THIS PROBLEM SINCE 2007, IT HAS NOT EVEN GONE AS FAR AS INSTALLING A LOW OIL LEVEL SENSOR TO HELP PREVENT THIS FROM HAPPENING. *TR
MY 2011 CHEVY EQUINOX STARTED HAVING TROUBLE WHEN STARTING THE ENGINE. I WOULD START THE CAR AND ALL MY EMERGENCY LIGHTS WOULD START FLASHING. EMERGENCY BLINKERS, AIRBAG SERVICE LIGHT, STABILITY TRACK AND CHECK ENGINE LIGHT. I WOULD START TO DRIVE AND THE CAR WOULD JUST STALL OUT. IF I AM DRIVING BELOW 10 MILES AN HOUR, THE CAR WILL TURN OFF. I WAS MAKING A LEFT TURN AND MY CAR STALLED OUT IN THE ONCOMING LANES ALMOST CAUSING AN ACCIDENT. I HAVE BEEN TRYING TO GET MY CAR SERVICED FOR A WHILE BUT ALL THE CHEVY DEALERSHIPS ARE BOOKED SOLID AROUND ME. READING THE OTHER REVIEWS IT LOOKS LIKE THIS IS A COMMON PROBLEM. I FEEL VERY UNSAFE DRIVING THIS VEHICLE AND FOR A CAR TO ONLY BE A COUPLE YEARS OLD, THIS SHOULD NOT BE HAPPENING. *TR
ON OCTOBER 8,2014 [XXX] BEGAN TO DRIVE SUBJECT VEHICLE INTO OUR GARAGE SHE EXPERIENCED A SUDDEN SURGE AND THE VEHICLE ACCELERATED FORWARD VERY RAPIDLY. WITHIN A VERY SHORT TIME SHE HAD TRAVELED FORWARD APPROXIMATELY 18 FEET AND CRASHED INTO THE SHELF, IT WAS PUSHED INTO THE GARAGE WALL DAMAGING THE SHELF NUMEROUS ITEMS ON THE SHELF AND THE WALL BEHIND IT. BEHIND THE SHELF IS A WALL BETWEEN OUR GARAGE AND OUR KITCHEN. CABINETS AND A COUNTER TOP , INCLUDING A BACK SPLASH IN OUR KITCHEN. UPDATED 12/01/14*LJ UPDATED 02/10/15 *BF UPDATED 5/1/15 *JS UPDATED 9/7/2017*CN INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED SEVERAL TIMES AND THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART, BUT THE FAILURE PROGRESSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.
AIR BAG LIGHT CAME ON AND WON'T GO OFF AND WON'T STOP DINGING. NO CRASHES, NO SUDDEN STOPS, 33,000 MILES. THIS SHOULD BE FIXED BY THE DEALERS EXPENSE. *TR
WHILE DRIVING ON INTERSTATE,WINDSHIELD STARTED TO FOG SWITCHED HEAT CONTROL TO DEFOG WINDSHIELD AND IT DID NOT SWITCH, AS VISIBILITY WAS REDUCED I WAS NEARLY INVOLVED IN AN ACCIDENT.THE DEFROST SYSTEM STILL DOES NOT WORK. THERE WAS A RECALL FOR THIS SAME PROBLEM ON 2010 MODELS. CONTACTED DEALER AND ESTIMATE WAS AT LEAST $400.00 TO REPLACE A $21.00 PART VEHICLE WARRANTY IS EXPIRED. THIS IS ANOTHER GM SAFETY ISSUE AND THERE SHOULD BE A RECALL. *TR
I WAS TURNING LEFT ON A GREEN LIGHT AT THE CORNER OF ARGYLE AND OAKLEAF SUNTRUST BANK WHEN THE CAR SLIPPED INTO NEUTRAL AND I WAS STUCK IN ONEWAY OPPOSITE TRAFFIC UNTIL I TURNED OFF THE ENGINE AND RESTARTED IT AND THEN WAS A BLE TO GO INTO DRIVE, I WAS ALMOST IN A SERIOUS ACCIDENT WITH SEVERAL CARS. THEN I WAS TRAVELING NORTH ON HWY 295 AND I HAD IT IN CRUISE CONTROL AND I COULD NOT GET IT TO QUIT UNTIL I TURNED OFF THE ENGINE. THE POWER TRAIN WAS SLIPPING AFTER I HAD TAKEN IT TO THE CHEVY DEALER AND THEY SAID IT WAS FIXED BUT LESS THAN A YEAR LATER IT STARTED DOING THE SAME THING AS BEFORE, SLIPPING, MAKING LOUD SCRATCHING NOISES.RUBBING NOISES AND IT SMELLED FUNNY LIKE IT WAS BURNING BUT THERE WAS NO FIRE. *TR
FIRST TIME OWNER OF THIS VEHICLE. THE END OF JUNE, 2014 BEGAN NOTICING THAT THE GPS WOULD NOT SAVE DESTINATIONS WHEN TRAVELING, WOULD HAVE TO REENTER ADDRESS ANYTIME THE IGNITION WAS TURNED OFF AND BACK ON. SHORTLY AFTER THIS, THE CLOCK STOPPED WORKING, WHEN THE TIME WAS CORRECTED, IF WOULD RESET AFTER IGNITION WAS TURNED OFF AND BACK ON TO THE INCORRECT TIME. THE BLUETOOTH ALSO BEGAN RANDOMLY DISCONNECTING AND WOULD NOT CONNECT ANYMORE. SEPT. 24TH, THE VEHICLE WAS BROUGHT TO DEALERSHIP WHERE PURCHASED TO SEE WHAT WAS WRONG. OWNER WAS TOLD THE ENTIRE NAVIGATION SYSTEM WOULD HAVE TO BE REPLACED, FOR QUOTED $1300. OWNER NOT SATISFIED, WAS TOLD THAT IT WAS A DEFECT FROM THE MANUFACTURER, AND THAT THERE WAS BAD WIRING. OWNER FEELS THAT GM SHOULD COVER THE DEFECTIVE PART. IF BAD WIRING EXISTS, THIS COULD BE A SAFETY HAZARD. OWNER ALSO FOUND SERVICE BULLETIN PI-0285-D, WHICH WAS CONSISTENT WITH THE PROBLEMS THAT HAD BEEN OCCURRING. DUE TO THE FACT THAT THE OWNER DID NOT PURCHASE AN EXTENDED WARRANTY, GM WILL ONLY COVER A PERCENTAGE OF THE COST TO REPLACE THE DEFECTIVE PART. *TR
MY WIFE PURCHASED A 2011 CHEVY EQUINOX WITH A WINDOW STICKER STATING A FOUR CYLINDER ENGINE. IT HAD 1800 MILES ON THE VEHICLE WHEN PURCHASED. WE TOOK THE VEHICLE IN TO HAVE THE OIL CHANGED AND FOUND IT HAS A SIX CYLINDER ENGINE. HOW IS THIS POSSIBLE AND WHO SHOULD I SPEAK WITH AT GM. I'M VERY CONCERNED BECAUSE OF THE TERRIBLE GAS MILEAGE AND A SIX CYL ENGINE WAS NOT SHOWN ON THE PAPER WORK? *TR
WHILE DRIVING THIS BEING WITH A MALFUNCTIONING TCMP I WAS COMING UP ON A LIGHT AT ABOUT 45 MPH AND THE BRAKES FAILED AND UPON IMPACT THE SEAT BELT DID NOT LOCK BUT ACTUALLY LET ME MOVE RIGHT INTO THE STEERING WHEEL THUS CAUSING SERIOUS DAMAGE TO MY STERNUM AND ALSO BREAKING 2 RIBS AND MY HEAD CRACKED MY WINDSHIELD AND THE VEHICLE WAS TOTALED OUT BY THE INSURANCE COMPANY WHO OF COURSE DID NOT PAY ANYTHING NEAR WHAT I DID GO FIGURE. *TR
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE HESITATED AND SHOOK. THE VEHICLE WAS RESTARTED AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE DIAGNOSIS WAS THAT THE INTAKE CAM SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,724.
SEPT.09,2014 WHILE DRIVING WITH MY 11 YEAR GRANDSON THE ENGINE TURNED OFF! WE FEAR FOR OUR LIVES. *TR
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE TIRE PRESSURE MONITORING SYSTEM DISPLAYED INCORRECT INFORMATION. THE MONITORING SYSTEM INDICATED THAT THE REAR PASSENGER SIDE TIRE PRESSURE WAS LOW, BUT THE CONTACT DISCOVERED THAT THE AIR PRESSURE IN THE FRONT PASSENGER SIDE TIRE WAS LOW. THE FAILURE OCCURRED WITH BOTH THE DRIVER AND PASSENGER SIDE TIRES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 65,000.
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE DECELERATED AND ALL THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE CONTACT DISCOVERED THAT OIL DISSIPATED RAPIDLY. THE DEALER DIAGNOSED THAT AN OIL CONSUMPTION TEST NEEDED TO BE DONE AND WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.
WHILE DRIVING THE 2011 EQUINOX WILL JERK OR JUMP AS IF BEING HIT FROM BEHIND WHILE ATTEMPTING TO ACCELERATE BETWEEN 2ND AND 3RD GEAR. THE CHECK ENGINE LIGHT WILL NOT TURN OFF. THE STABILITY TRACK LIGHT COMES ON AND OFF PERIODICALLY WHILE IN MOTION. WHEN THE CAR IS BEING TURNED OFF IT SHAKES AS IF THE MOTOR IS GOING TO FALL OUT. I HAVE TO TURN OFF THE AC BEFORE TURNING THE IGNITION SWITCH TO OFF POSITION TO DECREASE SOME OF THE SHAKING, YET IT DOES NOT PREVENT IT. FURTHERMORE WHILE DRIVING AT APPROX.. 30-35MPHS, THE CAR JUMPS TO 5TH GEAR WITHOUT ALLOWING TO ACCELERATE ANY FASTER IN THE MIST OF TRAFFIC.THE 2011 CHEVROLET EQUINOX SHAKES AND MAKES A WINING NOISE WHILE IDLING. IT DOES SO TO THE POINT WHERE THE HOOD IS SHAKING. THE CAR ONLY HAS 54000 MILES ON IT. ALSO I HAVE TO CONSTANTLY ADJUST THE SEATBELT WHILE DRIVING BECAUSE IT CUTS INTO MY NECK WHICH IS VERY UNCOMFORTABLE AND A HUGE DISTRACTION. THIS CAR WILL NOW GO FORWARD IN DRIVE BUT IT WILL NOT REVERSE. *TR
MY AIR BAG LIGHT CAME ON AND STAYED ON. I JUST PURCHASE THE VEHICLE LESS THAN 90 DAYS. THEY STATE THE AIR BAG WAS NOT UNDER WARRANTY. HOWEVER, THE TECH STATES THE TSB PART IN THE PASSENGER SIDE IS OUT IN THE AIR BAG. I AM SURE THE DEALER KNEW OF THIS ISSUE WHEN THEY DID THE DIAGNOSTIC BEFORE THE CAR WAS SOLD TO ME. THEY WILL NOT FIX THE VEHICLE @ THEIR AND EXPENSE AND I AM OUT OF $541.00. I FEEL THAT THIS ISSUES NEEDS TO BE ADDRESS AND A RECALL DOWN DUE TO THE COMPLAINTS FOR AIR BAG ON FILE, AND MY MONEY IS REFUNDED BY THE MANUFACTURER . *TR
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE SERVICE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000.
THE SERVICE AIRBAGS LIGHT HAS BEEN COMING ON FOR ABOUT 10,000 MILES NOW- IT IS ON AND OFF.. WE FINALLY WAS ABLE TO GET IT TO THE DEALER - DEALER STATES THERE IS A TSB ABOUT IT BUT NO RECALL SO THEY WILL NOT FIX IT. WE HAVE STANDARD WARRANTY AND AN ADDITIONAL EXTENDED WARRANTY AND BOTH SAY AIRBAGS AND WIRING ARE NOT COVERED. MECHANIC AT DEALER STATES THAT ALL OF THEM HAVE THE SAME PROBLEM WITH THE WIRING CONNECTOR AND IT IS A 10 MINUTE FIX, BUT WE WOULD HAVE TO PAY 350.03 TO FIX. I THINK THIS SHOULD BE MADE A RECALL AS EVERYONE'S' SAFETY IS AT RISK. *TR
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE REPAIRS WERE UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,000. UPDATED 10/02/14*LJ THE CONSUMER STATED THE DEALER ADVISED THE WIRING UNDER THE SEAT FOR THE AIRBAGS MUST BE REPLACED. THE DEALER OFFERED TO PAY HALF FOR THE REPAIRS. THE MILES FOR THE WARRANTY HAD NOT BEEN EXCEEDED BUT IT WAS 3 MONTHS OVER THE EXPIRATION DATE. THE CONSUMER FEELS THE REPAIRS SHOULD BE FULLY COVERED DUE TO THE FAILURE BEING A SAFETY DEFECT. UPDATED 3/9/2015 *JS
COLUMBIA, SC-AT LEAST TWICE A MONTH MY IGNITION SWITCH WILL NOT TURN TO THE OFF POSITION SO THAT THE KEY CAN BE REMOVED. I HAVE TO TURN IT BACK TO ON (IT'S NOT NECESSARY TO RESTART THE CAR) AND THEN BACK TO OFF IN ORDER TO REMOVE THE KEY. THIS BEGAN HAPPENING WITHIN A MONTH AFTER PURCHASING MY NEW 2011 EQUINOX. I TOOK IT TO THE DEALER APRIL 19, 2011, AND THEY COULD NOT FIND THE PROBLEM--"UNABLE TO DUPLICATE." THE PROBLEM CONTINUES, LAST OCCURRING 6/25/14. ALSO, DURING THAT SAME VISIT, I HAD REPORTED THAT THE A/C SMELLED LIKE MOLD WHEN I FIRST TURNED IT ON. 6/27/14, IT STILL SMELLS LIKE MOLD. AS WITH THE IGNITION, THE DEALER'S SERVICE DEPT. COULD NOT DETERMINE THE CAUSE OF THE PROBLEM. THE LATEST ISSUE STARTED AROUND 21,000 MILES. THE ENGINE, WHICH HAD ALWAYS RUN ROUGH (I ATTRIBUTED THIS TO THE 4-CYLINDER ENGINE) BEGAN SHUTTING DOWN WHEN I SLOWED OR STOPPED FOR TRAFFIC LIGHTS. I CALLED MY DEALER AND WAS ASKED WHERE I PURCHASED MY GAS AND TOLD TO GET SOME INJECTOR CLEANER! I THEN GOOGLED MY PROBLEM AND LEARNED THAT MANY OTHERS WERE EXPERIENCING THE SAME SITUATION WITH THEIR 2011 EQUINOXES. I THEN CALLED ROADSIDE ASSISTANCE FOR A PICKUP AND RODE IN THE WRECKER TO THE DEALER, WHERE I WAS GREETED WITH DISDAIN. I TOLD THE SERVICE ADVISOR TO GOOGLE "EQUINOX RECALL" AND READ THE POSTS, AND HE SAID THERE WAS NO RECALL (NOT YET, ANYWAY!) I TOLD HIM I KNEW THAT, BUT HE SHOULD LOOK AT THE MANY COMPLAINTS SIMILAR TO MINE. THE NEXT MORNING HE CALLED TO SAY THAT THEY HAD FOUND A PROBLEM, TH
TRYING TO PASS A TRUCK AT ABOUT 55 MPH I STEPPED ALL THE WAY DOWN ON THE ACCELERATOR, ONLY TO SEE THE RPM'S RACE UP HIGH BUT NO ACCELERATION. I HAVE TAKEN MY VEHICLE IN SIX TIMES TO CORRECT THIS PROBLEM, I HAVE ALSO CONTACTED GM SEVERAL TIMES WITH THIS COMPLAINT, ALL TO NO AVAIL. GM'S ANSWER IS "WE HAVE YOUR COMPLAINT DOCUMENTED". I HAVE NOT BOTHERED DOING ANYTHING SINCE SEPT 10, 2013, THINKING THAT MY PROBLEM MAY BE A FLUKE. THIS PAST WEEK I DROVE MY SON'S 2012 CHEVY EQUINOX (SAME CONFIGURATION - 4 CYL, 6 SPD TRANSMISSION) FROM HIS DUTY STATION, OVER 1,000 MILES TO HOME. I HAVE EXPERIENCED THE SAME PROBLEM WITH HIS VEHICLE. *TR
POWER STEERING CONTROL MODULE BURNED OUT IN CAR AS WELL AS ELECTRIC BRAKE CONTROL MODULE. *TR
WHILE DRIVING TO WORK, I NOTICED THAT MY SERVICE STABILITRAK AND ABS LIGHTS CAME ON. DURING THIS TIME, MY VEHICLE LOST POWER AND I BEGAN TO HEAR A SEVERE GRINDING NOISE IN MY LEFT FRONT WHEEL. AFTER GETTING TO WORK, THE VEHICLE SAT OVER NIGHT. WHEN I STARTED IT IN THE MORNING, I NOTICED THAT THE ABOVE MENTIONED LIGHTS HAD COME BACK ON AND THE GRINDING NOISE AND LOSS OF POWER HAD STARTED AGAIN. APPROXIMATELY A WEEK EARLIER, I WENT IN FOR AN OIL CHANGE AND WAS TOLD THAT THERE WAS NO OIL ON THE DIPSTICK. THIS TRUCK IS ONLY 3.5 YRS OLD AND THERE IS NO SIGN OF OIL LEAKING OR BURNING. THERE IS ABSOLUTELY NO REASON THAT THIS VEHICLE SHOULD BE FALLING APART AFTER 3.5 YRS. THE ABS/TRACTION CONTROL ISSUE IS A SEVERE SAFETY ISSUE THAT COULD RESULT IN AN ACCIDENT. *JS
CHECK AIRBAG WARNING LIGHT CAME ON. CALLED DEALER FOR APT ( TOOK 10 DAYS TO GET APT!). DEALER QUOTED $781 FOR REPAIR. HAVE EXTENDED WARRANTY - AIR BAGS NOT COVERED. IS SPECIAL ORDER PART, HAVE TO LEAVE CAR AT DEALER FOR 1 OR 2 DAYS FOR REPAIR. PROBLEM IS FAULTY CONTROL MODULE UNDER FRONT PASSENGER SEAT, AFFECTING ALL AIR BAGS. AT THE MOMENT, NONE OF THE AIRBAGS ARE OPERATIONAL. DEALER IS DEL GRANDE DEALER GROUP (CHEVY) IN SAN JOSE, CA. HAVE LODGED COMPLAINT WITH THEM. *TR
LOSS OF POWER FOR A FEW SECONDS AFTER ACCELERATING,LETTING OFF OF GAS AND RE-ACCELERATING. LAG IN ENGINE/TRANSMISSION RESPONSE LEADS TO POTENTIAL ACCIDENTS! HAS OCCURRED MULTIPLE TIMES. 4 CYLINDER. *TR
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THERE WAS A SUDDEN LOSS OF ACCELERATION AS THE WRENCH WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE THROTTLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. UPDATED 10/24/14*LJ UPDATED 4/20/2015 *JS
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE REPAIRS WERE UNKNOWN. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000 AND THE CURRENT MILEAGE WAS 48,000.
AFTER TRAVELING ON INTERSTATE AT 75 MPH THE STEERING WHEEL STICKS IN THE POSITION IT IS IN. WHEN YOU TRY TO MOVE THE STEERING WHEEL THERE IS A RESISTANCE AND THEN IT BREAKS FREE FROM THAT POSITION CAUSING THE VEHICLE TO MAKE ABRUPT MOVEMENT EITHER TO THE LEFT OR RIGHT DEPENDING ON WHICH WAY YOU WERE ATTEMPTING TO STEER. IT THEN WORKS FINE FOR AWHILE AND WILL DO THE SAME THING AGAIN. *TR
THIS HAS OCCURRED MULTIPLE TIMES ANT INFREQUENT AND UNEXPECTED INTERVALS. IT HAS BEEN PRESENTED TO DEALERSHIPS MULTIPLE TIMES WITHOUT RESOLUTION. WHEN TRYING TO ACCELERATE FROM A STOP AT AN INTERSECTION, THE MOTOR WILL LAG AND/OR DROP IN RPM SIMILAR TO A MANUAL TRANSMISSION CAR. THE LAG CREATES A 1-2 SECOND DELAY IN THE TRANSMISSION PROPELLING THE VEHICLE FORWARD OR DOING SO AT A SPEED THAT IS CONSTANTLY INCREASING. THIS OCCURS WITHOUT REGARD TO THE AMOUNT THAT THE ACCELERATOR PEDDLE IS DEPRESSED. THIS DELAY CREATES A SIGNIFICANT DELAY THAT POSES A SAFETY HAZARD AND HAS NEARLY RESULTED IN MULTIPLE INTERSECTION COLLISIONS. *TR
I WAS DOUBLE PARKED, WITH THE GEAR IN THE PARKING POSITION, TALKING TO MY COUSIN ON A FRIDAY NIGHT. WE TALKED FOR ABOUT ONE MINUTE. I WAS TRYING TO UNLOAD MY CAR TO TAKE SOME GROCERIES IN THE HOUSE. MY TRUNK WOULD NOT OPEN. I TRIED TO UNLOCK THE DOORS FROM THE INSIDE (DRIVERS SIDE) TWICE BUT THE TRUNK STILL WOULD NOT OPEN. THEN I WENT AROUND THE PASSENGERS SIDE WITH INTENTIONS ON TURNING THE CAR ON & TRYING TO UNLOCK THE DOORS THAT WAY, BUT AS SOON AS I OPENED THE DOOR, THE CAR BEGAN TO ROLL BACKWARDS WITH MY 12 MONTH OLD SON IN IT. THE CAR WAS IN PARK. I TRIED TO SWITCH GEARS (WHILE STILL ON THE PASSENGERS SIDE) BUT THE GEAR WAS STUCK. (ALL OF THIS WHILE RUNNING WITH THE CAR) MY COUSIN & I WERE HOLDING ON TO THE CAR AS BEST AS WE COULD TO TRY TO SLOW IT DOWN TO AVOID THE BABY BEING INJURED OR ROLLED COMPLETELY AWAY FROM US. THEN I THOUGHT TO JUST TRY TO GET THE BABY OUT WHILE SHE HELD ON TO THE CAR TO SLOW DOWN THE SPEED. AS I WAS TRYING TO UNSTRAP THE BABY'S SEATBELT, MY CAR SWIPED ANOTHER CAR, TEARING OFF THE MIRROR & CREATING SWIPE MARKS, CONTINUED TO ROLL BACKWARDS, THEN I MANAGED TO FREE MY BABY. AS SOON AS I GOT HIM OUT, THE CAR HIT A POLE, WHICH SLOWED DOWN THE SPEED, THEN A TRUCK WHICH STOPPED IT. I SUFFER MULTIPLE BRUISES TO MY RIGHT LEG AND WE BOTH SUFFER MUSCLE PAIN THROUGHOUT OUR BODIES. *JS
2011 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO VEHICLE SUDDENLY STOPPED DEAD WHILE DRIVING AND WOULD NOT RESTART. *SMD THE CONSUMER STATED IT TOOK HIM 20 MINUTES, TO GET THE VEHICLE STARTED AGAIN.*JB
HAVE BEEN TOLD BY TWO TIRE STORES I NEED TO REPLACE MY TIRES AT 18000 MILES DUE TO CRACKING AND WEAR. THE TIRES ARE RATED FOR 65000 MILES. *TR
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE CRUISE CONTROL WAS ACTIVATED AT 60 MPH WHEN THE VEHICLE EXHIBITED AN UNEXPECTED INCREASE IN ACCELERATION. IN ADDITION, THE ENGINE RPMS INCREASED ABNORMALLY. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN WAS UNABLE TO DUPLICATE THE ACCELERATION FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 27,300 UPDATED 06/27/14*LJ
VEHICLE HAS HAD INORDINATE TRANSMISSION NOISE SINCE AROUND 10K MILEAGE. WHILE VEHICLE WAS IDLING, WENT INTO INCREDIBLY ROUGH IDLE, VEHICLE SHAKING WITH WARNING MESSAGE ABOUT STABILITRACK ERROR AND VEHICLE SHUT DOWN. WHILE THIS INITIALLY HAPPENED WHILE IDLING, IT ALSO HAPPENED NUMEROUS TIMES AT SPEEDS FROM 20-50 MPH AS REPORTED BY SPOUSE. AFTER MULTIPLE TRIPS TO THE DEALER FOR UNACCEPTABLE ENGINE NOISE, ENGINE SHUTTING OFF AND CEL ILLUMINATION (SEPARATE ISSUE THAT HAS ALSO NEVER BEEN REMEDIED), AN ISSUE WITH THE TIMING CHAIN AND FUEL PUMP WAS ALLUDED TO AND THAT A "FIX" FOR THIS WOULD BE AVAILABLE IN LATE SPRING OF 2013. FUEL PUMP AND TIMING CHAIN REPLACED AT NO CHARGE THAT SUMMER, BUT SIMILAR SYMPTOMS CONTINUED. LOUD, ROUGH IDLE, INTERMITTENT VEHICLE SHUTDOWNS. EVENTUALLY TOOK TO ANOTHER DEALER WHO STATED IT WAS A THROTTLE BODY ISSUE AND THAT THIS SOMEHOW WAS NOT COVERED BY POWERTRAIN WARRANTY EVEN THOUGH THIS "USED" TO BE PART OF THE TRANSMISSION, IT SOMEHOW NO LONGER IS ON NEWER MODELS. AFTER A $500+ REPAIR, ISSUE HASN'T RECURRED IN LAST 3 MONTHS (SO FAR), BUT CEL STILL ILLUMINATES DURING WET CONDITIONS (WHICH BOTH DEALERS CANNOT SEEM TO FIX). I FEEL THIS VEHICLE HAS BEEN A LEMON SINCE ABOUT 10K MILES AND CONTINUES TO BE SO. WE ONLY OWN CHEVY'S BUT BETWEEN THIS VEHICLE AND OUR APPARENTLY DANGEROUS '05 COBALT, WE CAN NO LONGER AFFORD TO PUT OUR TRUST IN CHEVY AND WILL NEED TO SEEK OUT OTHER VEHICLE MANUFACTURERS. IT IS APPARENT CHEVY ONLY CARES ABOUT THE MONEY WE CAN FUNNEL
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2011 Chevrolet Equinox → · Every Equinox year → · How the figures are calculated →