1994 Chevrolet Caprice

Routine

Owners filed 146 complaints about this vehicle with federal regulators, most often about the latches/locks/linkages › doors › latch. It has been recalled 10 times.

What fails
ComponentReportsCrashesFiresInjuries
Latches/Locks/Linkages › Doors › Latch27
000
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip8
100
Vehicle Speed Control6
301
Steering › Steering Wheel/Handle Bar6
000
Tires5
000
Electrical System › Wiring5
010
Electrical System › Ignition4
000
Electrical System › Horn4
000
Electrical System4
000
Visibility › Windshield Wiper/Washer3
000

10 safety recalls

Part 573 reports
Exterior Lighting › Headlights09E025000
Filed May 11, 200942,540 vehiclesDope, Inc.

Defect. DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

Risk. DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

Remedy. DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.

Exterior Lighting09E012000
Filed Apr 7, 200916,270 vehiclesSabersport

Defect. SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

Risk. DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

Remedy. SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

Exterior Lighting06E065000
Filed Jul 17, 20063,593 vehiclesAj Motorsport

Defect. CERTAIN AJ MOTORSPORT COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

Risk. LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.

Remedy. AJ MOTORSPORT WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR THE LAMPS. THE RECALL BEGAN ON JULY 31, 2006. OWNERS MAY CONTACT AJ MOTORSPORT AT 626-618-2026.

Exterior Lighting06E026000
Filed Mar 23, 200661,944 vehiclesPro-A Motors, Inc.

Defect. CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

Risk. WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.

Remedy. PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.

Suspension › Rear96V020000
Filed Jan 31, 1996154,214 vehiclesGeneral Motors Corp.

Defect. THE REAR LOWER CONTROL ARM CAN CRACK AT THE REAR STABILIZER BAR ATTACHMENT.

Risk. THIS CONDITION CAN BE AGGRAVATED BY THE SEVERE DUTY CYCLE OF THESE VEHICLES AND EVENTUALLY CAUSE THE LOWER CONTROL ARM TO FRACTURE COMPLETELY CAUSING A LOSS OF VEHICLE CONTROL WITHOUT PRIOR WARNING.

Remedy. DEALERS WILL REPLACE BOTH REAR LOWER CONTROL ARMS AND REAR STABILIZER BAR ATTACHMENTS.

Suspension › Front › Control Arm › Lower Ball Joint96V019000
Filed Jan 30, 1996308 vehiclesGeneral Motors Corp.

Defect. DEFECTIVE LOWER CONTROL ARM BALL JOINT ATTACHMENT NUTS WERE NOT PROPERLY TORQUED AND CAN LOOSEN.

Risk. IF THE LOWER CONTROL ARM BALL JOINT LOOSENS, FATIGUES AND SEPARATES FROM THE FRONT SUSPENSION KNUCKLE, IT COULD CAUSE LOSS OF VEHICLE CONTROL.

Remedy. DEALERS WILL INSPECT BOTH FRONT LOWER CONTROL ARM BALL JOINT ATTACHMENT NUTS FOR PROPER TORQUE. IF THE BALL JOINT HAS LOOSENED FROM THE KNUCKLE, BOTH THE BALL JOINT AND THE KNUCKLE WILL BE REPLACED.

Vehicle Speed Control › Springs95V082000
Filed Apr 24, 199587,039 vehiclesGeneral Motors Corp.

Defect. THESE VEHICLES FAIL TO CONFORM TO FMVSS NO. 124, "ACCELERATOR CONTROL SYSTEMS." AT LOW TEMPERATURES, EXCESSIVE FRICTION CAN OCCUR IN THE ACCELERATOR PEDAL ASSEMBLY.

Risk. CONSEQUENCE OF NON-COMPLIANCE: IN THE EVENT OF A FAILURE OF THE TROTTLE RETURN SPRING, IF THERE IS EXCESSIVE FRICTION IN THE PEDAL ASSEMBLY, THE ENGINE SPEED MAY NOT RETURN TO IDLE INCREASING THE POTENTIAL FOR A VEHICLE CRASH.

Remedy. DEALERS WILL REPLACE THE ACCELERATOR PEDAL ASSEMBLY.

Fuel System, Gasoline › Storage › Tank Assembly › Mounting94V210000
Filed Oct 25, 1994130,581 vehiclesGeneral Motors Corp.

Defect. THE FUEL TANK ATTACHMENT STRAP FASTENERS WERE NOT PROPERLY TIGHTENED. THE FASTENERS CAN COMPLETELY DETACH, EVENTUALLY ALLOWING THE FUEL TANK TO SAG AND THE BOTTOM OF THE TANK TO STRIKE THE ROADWAY.

Risk. THIS CAN RESULT IN A FUEL TANK LEAK AND FIRE IF THE LEAKING FUEL IS EXPOSED TO A SOURCE OF IGNITION.

Remedy. DEALERS WILL RETIGHTEN THE FUEL TANK STRAP FASTENERS.

Wheels › Lugs/Nuts/Bolts/Studs94V076000
Filed Apr 16, 1994139 vehiclesGeneral Motors Corp.

Defect. PAINT ON THE WHEEL MOUNTING SURFACES CAN ACT AS A SHIM BETWEEN THE WHEEL AND THE ROTOR/DRUM. AS THE VEHICLE IS DRIVEN, THE WHEEL IMBEDS INTO THE PAINT, LOOSENING THE LUG NUT AND CAUSING A LOSS OF CLAMP LOAD.

Risk. ONCE CLAMP LOAD IS LOST, ALL TIRE LOADS ARE TAKEN BY THE WHEEL STUDS RESULTING IN A FRACTURE OF THE WHEEL STUDS. THIS COULD CAUSE THE WHEEL TO SEPARATE FROM THE VEHICLE AND COULD RESULT IN A VEHICLES CRASH WITHOUT PRIOR WARNING.

Remedy. DEALERS WILL CLEAN THE WHEEL MOUNTING SURFACES FOR ALL FOUR WHEELS. ALSO, THE WHEEL STUDS WILL BE INSPECTED FOR DAMAGE AND WILL BE REPLACED AS NECESSARY.

Engine and Engine Cooling › Cooling System › Hoses/Lines/Piping/Fittings94V049000
Filed Mar 21, 19948,475 vehiclesGeneral Motors Corp.

Defect. THE ENGINE OIL COOLER INLET HOSE MAY HAVE BEEN INSTALLED TOO CLOSE TO THE STEERING GEAR CAUSING CHAFING. THE CHAFING CAN EVENTUALLY WEAR THROUGH THE HOSE'S PROTECTIVE SLEEVE RESULTING IN ENGINE OIL LEAKING ONTO THE ENGINE.

Risk. IF THIS OCCURS, THE OIL LEAK ONTO THE ENGINE CAN RESULT IN AN ENGINE COMPARTMENT FIRE.

What owners reported

Newest filings
Engine
Filed Dec 18, 2017OR

TL* THE CONTACT OWNS A 1994 CHEVROLET CAPRICE. WHILE DRIVING 55 MPH, THE ENTIRE FRONT END OF THE VEHICLE SHOOK AND THE CONTACT LOST CONTROL. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT CONTINUED TO DRIVE SLOWLY. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.

Tires
Filed Aug 14, 2011124,000 milesSC

FIRESTONE TIRE FR380 WS P225/75R15 55,000 MILE TIRE. AFTER 12,000 MILES TIRE S ARE SHOWING STEEL BELTS THROUGH THE TREAD. INDEPENDENT MECHANIC AND ALIGNMENT VERIFIED THAT THERE IS NO PROBLEM WITH ALIGNMENT OR SUSPENSION. TIRES PURCHASED MARCH 13, 2008. *TR

Electrical System
Filed Oct 9, 2009MO

GM HAS PUT THE PROBLEM UNDER TSB 94-C-59 OR 94V049 IT SPECIFICALLY STATES THAT THEY WILL REPAIR THE PROBLEM AT NO COST REGARDLESS OF AGE, OWNERSHIP, OR MILEAGE. THIS PROBLEM DOES NOT FALL UNDER A RECALL LISTING. THE CAR CONSTANTLY STALLS BECAUSE OF THE PROBLEM, AND I AM UNABLE TO USE ANY OF THE ELECTRICAL DEVICES ON THE CAR INCLUDING HEADLIGHTS OR IT IMMEDIATELY STALLS. AS A RESULT OF THE PROBLEM I HAVE HAD THE PARTS REPLACED DESCRIBED IN 94-C-59. I WILL TRY TO SEE IF I CAN KEEP THE OLD PARTS. CONTINUING TO DRIVE THE CAR COULD RESULT IN CRASH, FIRE, OF FAILURE OF CAR TO START. GM HAS FAILED TO RECOGNIZE THIS PROBLEM OR HONOR THEIR OWN OFFICIAL STATEMENTS. I HAVE PAID FOR THE NEW PARTS AND LABOR INVOLVED IN FIXING THIS PROBLEM. I HAVE KEPT THE RECEIPTS AND COPIES OF TSB 94-C-59 FOR RECORD.*TR

Electrical System › Instrument Cluster/Panel
Filed Mar 21, 200799,000 milesIL

DIGITAL DASH SPEEDOMETER GOES AWAY, DOES NOT SHOW SPEED OF TRAVEL. WHEN THIS HAPPENS OPPERATOR DOES NOT KNOW THE RATE OF SPEED BEING TRAVELED. I HAVE REPLACED THE UNIT ONCE BEFORE AT 99,000 MILES WITH A RECONDITIONED UNIT AT A COST OF $300.00. RECENTLY AT 140,000 MILES THIS UNIT HAS FAILED ALSO. THIS RECONDITIONED UNIT IS THE ORIGIONAL UNIT FROM THE CAR THAT HAD BEEN SENT IN FOR REPAIR THE FIRST TIME.*AK

Electrical System › 12v/24v/48v Battery › CablesFire
Filed Aug 30, 200562,000 milesIL

DT: CABLE FROM BATTERY TO JUNCTION BOX OVERHEATED AND STARTED A FIRE. IT MELTED THE STUD THAT BATTERY CABLE WAS CONNECTED TO, THE JUNCTION BOX AND THE AREA AROUND THE JUNCTION BOX. CALLER WAS AT A CAR WASH AND THE ATTENDENT SAW SMOKE AND ALERTED CONSUMER. THEY OPENED THE HOOD AND DISCONNECTED THE BATTERY. VEHICLE WAS TOWED TO DEALER. MANUFACTURER SAID THEY HAD NO RECALL. *AK *NM

Electrical System › Wiring
Filed Jul 28, 200594,600 milesMA

DT: GENERAL MOTORS REFUSED TO HONOR A RECALL 94-C-59 ON 1994 CHEVROLET CAPRICE CLASSIC. CAR OVERHEATED IN THE ELECTRICAL CENTER, THE COVER MELTED. THIS CAN HAPPEN AT ANY TIME, AND NO INDICATOR LIGHTS CAME ON PRIOR TO THE CAR STALLING. THE CAR LOST POWER COMPLETELY THE CAR WILL NOT START BACK UNTIL THE ELECTRICAL HOUSING HAS BEEN MANIPULATED IN SOME WAY. THE CAR WILL START BACK THEN. GENERAL MOTORS SAID CAR WAS NOT UNDER THIS RECALL. THEY SAY THIS RECALL IS NOT IN THERE SYSTEM. THE CONSUMER WITH 2 REPRESENTATIVES A GM. THE CONSUMER HAD A MECHANIC LOOK AT VEHICLE THE AND HE SAID THIS WAS THE SAME PROBLEM AS THE RECALL. THIS HAS HAPPENED AT LEAST 12-15 TIMES. *AK

Electrical System
Filed May 3, 200591,000 milesMA

VEHICLE PURCAHSED USED FROM A CHEVY DEALER. EXPERIENCED COMPLETE LOSS OF ELECTRICAL POWER, EVEN HAZARD LIGHTS INOPERATIVE. MECHANIC THOUGHT IT WAS ALTERNATOR, PROBLEM EXPERIENCED AGAIN. MECHANIC FOUND "BATTERY STUD" LOCATED AT "ELECTRICAL CENTER" WAS LOOSE. HE "PATCHED" IT UP. I HAVE FOUND THROUGH "ALLDATA" THAT THIS WAS A PROBLEM INDENTIFIED IN "CAMPAIGN 94-C-59" & A RECALL WAS ORDERED. CHEVROLET CLAIMS THERE ARE "NO OPEN RECALLS" FOR MY VEHICLE.

Vehicle Speed ControlCrash
Filed Oct 16, 2004CO

I STARTED MY 1994 CHEVY CAPRICE CLASSIC AND BEFORE I COULD GET IT INTO GEAR, MY CAR TOOK OFF AND SLAMMED INTO THE BACK OF A HONDA.

Electrical System › 12v/24v/48v Battery › Cables
Filed Aug 6, 200484,000 milesMA

VEHICLE LOST POWER AND STALLED DUE TO BATTERY CABLE CONNECTION OVERHEATING AT THE UNDER HOOD ELECTRICAL CENTER STUD. THIS OCCURRED BECAUSE THE BATTERY CABLE PLASTIC COVER, T PLASTIC STUD HOUSING, AND/OR THE STUD ITSELF MELTED. THERE WAS GENERAL RECALL 94C59 FOR THE ELECTRICAL CENTER BATTERY STUD. THE VIN NUMBER WAS WITHIN THE RECALL, BUT MANUFACTURER REFUSED TO HONOR THE RECALL, INDICATING THAT THIS VEHICLE WAS NOT A POLICE CAR, TAXI , OR A SPECIAL SERVICE WAGON.*AK

Tires
Filed Jul 19, 2004KS

PROBLEMS WITH FIRESTONE TIRE EQUIPMENT ON VEHICLE.*MR THE CONSUMER HAD NEW FIRESTONE TIRE INSTALLED ON THE VEHICLE. WHILE DRIVING THE CONSUMER HEARD A THUMPING NOISE AND RETURNED THE VEHICLE TO THE DEALER. THE VEHICLE WAS TAKEN TO THE DEALER FIVE TIMES AND EACH TIME THE DEALER INDICATED THAT THE NOISE WAS DUE TO A MECHANICAL PROBLEM. THE CONSUMER FINALLY TOOK THE VEHICLE TO TWO OTHER TIRE COMPANIES. BOTH COMPANIES CONCLUDED THAT THE THUMPING NOISE WAS COMING FROM THE TIRES. THE TIRES WERE REPLACED AND THE THUMPING SOUND WAS GONE. THE CONSUMER REQUEST REIMBURSEMENT FOR ALL FOUR TIRES AND THE MONEY TO HAVE THE TIRES CHECKED. *NM

Steering › Hydraulic Power Assist System
Filed Apr 11, 2004TN

MY WIFE'S 1994 CAPRICE HAS HAD INTERMITTENT NON WORKING POWER STEERING SINCE WE BOUGHT THE CAR NEW. IT IS A TOTAL LOST OF STEERING AS IF THE BELT HAD BROKEN OR THE MOTOR WAS TURNED OFF. AFTER SEVERAL LENGTHY SERVICE TRIPS TO THE DEALER, WHO ACTED LIKE WE WERE CRAZY, NOTHING WAS EVER DONE TO THE CAR. RECENTLY (2 MONTHS AGO) MY WIFE STARTED SAYING THAT NOW THE CAR WOULD NOT TURN LEFT AT HIGHER SPEEDS AND SHE HAS ACTUALLY HAD TO GO STRAIGHT THROUGH AN INTERSECTION BECAUSE SHE COULDN'T TURN LEFT. IT ALSO WAS FAILING QUITE OFTEN WHILE TURNING AT VERY LOW OR NO SPEED. THE POWER STEERING PUMP WAS REPLACED. (REMAN FROM AC DELCO). I ALSO NOTICED THAT THE FLUID WAS BROWN AND THICK. ALSO REPLACED PRESSURE HOSE, RETURN HOSE, STEERING BOX (REMAN FROM AUTOZONE) AND THE POWER STEERING PRESSURE IDLE CONTROL SWITCH AT THE SAME TIME. THE RESERVOIR WAS FLUSHED OF ALL THE BROWN FLUID. THE REMAN STEERING BOX WAS ALREADY PRIMED WITH NEW FLUID. AFTER MY WIFE DROVE THE CAR ABOUT A WEEK, SHE CALLED TO INFORM ME THAT THE CAR WAS STILL DOING THE SAME THING!! . HERE IS MY OPINION HAS TO WHAT IS HAPPENING. THIS IS THE FIRST YEAR THAT THE 4.3L V-8 MOTOR WAS USED. THE POWER STEERING PUMP IS NOT TURNING FAST ENOUGH AT IDLE SPEED. WHEN MY WIFE TAKES HER FOOT OFF THE GAS TO MAKE THE LEFT TURN (ITS SORT OF A HALF U TURN THE WAY THE ROAD IS LAID OUT) WHILE AT THE SAME TIME TURNING THE WHEEL, THE ENGINE IS AT IDLE SPEED AT THAT POINT. THE PROBLEM IS THE SAME AS WHEN MANEUVERING IN A PARKING LOT OR DRIVEWAY WHERE

Steering › Column
Filed Nov 12, 2003TX

WHEN STEERING IS TILTED IN A CERTAIN DIRECTION A FUSE WOULD BLOW OUT. *AK THE FUSE THAT BLOWS IS FOR THE WINDSHIELD WIPERS. CONSUMER THINKS IT A PINCHED WIRE IN THE STEERING COLUMN WHEN THE WHEEL IS TITLED AND THE WIPERS ARE TURNED ON. A LIGHT MOVEMENT OF THE TILTED WHEEL WILL BLOW THE FUSE. CONSUMER FEELS THIS IS UNSAFE. *PH *NLM

Fuel System, Other › Storage › Fuel Gauge SystemCrash
Filed Sep 22, 2003200,000 milesFL

DIGITAL SPEEDOMETER WAS 35 MPH OFF WHICH RESULTED IN A REAR END COLLISION BECAUSE VEHICLE WAS GOING FASTER THAN THE SPEEDOMETER INDICATED. DIGITAL GAS GAUGE ALSO FAILED TO FUNCTION WHICH RESULTED IN VEHICLE RUNNING OUT OF GAS WHILE DRIVING ALTHOUGH THE GAUGE READ HALF OF TANK. THE CAUSE OF BOTH FAILURES WAS UNDETERMINED.*AK

Engine and Engine Cooling › Exhaust System › Emission Control › Gas Recirculation Valve (egr Valve)
Filed Sep 22, 200335,000 milesMA

THE VEHICLE DIED AT 65 MPH,AND WOULD NOT RESTART. HAD TO BE TOWED. *AK

Electrical System › Wiring
Filed Apr 20, 200386,804 milesAZ

FUEL PUMP FAILURE. WIRE CONNECTED TO FUEL PUMP MELTED BARE. WIRE CONNECTOR MELTED ONTO FUEL PUMP. WIRE HARNESS MELTED. *JB

Unknown or Other
Filed Jan 31, 2003NY

THERE'S A DESIGN FLAW IN VEHICLES' CAP ROTOR DISTRIBUTOR. IT IS LOCATED IN THE BOTTOM OF THE ENGINE CLOSE TO THE GROUND, SO WHEN VEHICLE IS BEING DRIVEN IN THE RAIN, WATER GOES INTO THE ROTOR AND MOISTURE IS ACCUMULATED. THIS RESULTS IN THE VEHICLE STALLING WHILE DRIVING WITHOUT WARNING. MANUFACTURE WAS OF NO ASSISTANCE.*AK

Steering › Steering Wheel/Handle Bar
Filed Oct 25, 2002IL

A DESCRIPTIVE LETTER REGARDING THE STEERING COLUMN CORROSION FAILURE WAS SENT TO THE MANUFACTURERE WITH NO REPLY. DT

Electrical System
Filed May 8, 2002NY

WHILE DRIVING, BATTERY GAUGE GOES DOWN. CONNECTOR TO FUSE PANEL UP AGAINST FIREWALL HAS MELTED. *AK

Tires
Filed Jan 12, 2001TX

IN THE FIRST INCIDENT THE TREAD SEPARATED AND THEN THE TIRE BLEW OUT. HAD THE TIRES VISUALLY INSPECTED; THEY SAW NO PROBLEMS. IN THE SECOND INCIDENT THE TREAD SEPARATED ALMOST COMPLETELY AND DAMAGED THE LEFT FRONT WHEEL WELL AND QUARTER PANEL. WHILE RETURNING FROM THIS INCIDENT ANOTHER TREAD SEPARATED ON THE RIGHT REAR POSITION. NO DAMAGE BECAUSE WAS AT LOW SPEED (ABOUT 30). TRIED TO REPORT THE FAILURES TO GENERAL; THE CUSTOMER SERVICE REP. REFUSED TO TAKE ANY INFORMATION AND HER SUPERVISOR NEVER RETURNED MY CALL. *AK

Latches/Locks/Linkages › Doors › Latch
Filed Dec 28, 2000VA

METAL AROUND LATCH THAT HOLDS DOOR IS CRACKED, AND IS NOT CATCHING PROPERLY, DOOR DOES NOT SHUT TIGHTLY. *AK

20 of 146 complaints, reproduced as filed.

Across model years

Worst on record: 1994
YearComplaintsRecallsFiresDeathsAssessment
201412300Routine
20136410Routine
20120300Routine
20111300Routine
20031000Routine
19973010Routine
199665801Fatalities reported
1995881100Routine
1994 — this page1461080Routine
199361642Fatalities reported
1992891110Routine
19911311030Routine
19906200Routine

Compare every Caprice year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: May 11, 2009. Source: NHTSA Office of Defects Investigation.