Owners filed 4 complaints about this vehicle with federal regulators, most often about the service brakes. No safety recall has been issued.
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Service Brakes | 3 | 0 | 0 | 0 | |
| Suspension › Front | 1 | 0 | 0 | 0 |
WHILE DRIVING HOME FROM WORK MY BRAKES FAILED. THE BRAKE LINES ARE RUSTED AND PITTED. AN OBVIOUS DESIGN ERROR, A COMPONENT THAT CAN FAIL IN AN INSTANT RENDERING THE VEHICLE UNSTOPPABLE SHOULD BE MADE OF STAINLESS STEEL. CHEAP AND LIGHTWEIGHT MAY BE OK FOR A FENDER IT MAKES NO SENSE FOR A BRAKE LINE. *TR
INCIDENT #1 ABS BRAKES FAILED COMING TO A STOP FROM INTERSTATE OFF RAMP GOING DOWN A HILL. APPLIED BRAKES AND WHEN VEH SPEED GOT BELOW 10MPH BRAKE PEDAL PUSHED BACK AGAINST MY FOOT CAUSING VEHICLE TO COME TO A STOP IN THE MIDDLE OF A FOUR LINE HIGHWAY. NOTE: NO TRAFFIC LIGHTS AT THIS INTERSECTION AND VEHICLE SPPEED LIMIT WAS 55 MPH FOR ON HIGHWAY USERS. THAT WAS SECOND TIME THIS HAS HAPPENED TO THIS TRUCK. INCIDENT #2 TRANSMISSION FAILURE AT APPROX 80,000 MILES. GM DID COVER THE REPAIRS AFTER I PAID GOOD WILLED DEDUCTABLE ONLY SO THAT I WOULD HAVE VALID WARRANTY ON REPLACEMENT TRANSMISSION FOR FUTURE FAILURE. DEALER STATED THAT FIRST AND REVERSE CLUTCHES HAD WELDED THEMSELVES TOGETHER. INCIDENT #3 HAD 26 FOOT TRAVEL TRAVILER HOOKED TO TRUCK, LOADED FAMILY OF FOUR IN VEHICLE TO BEGIN OUR TRIP, STARTED TRUCK APPLIED BRAKE PEDAL SHIFTED INTO GEAR PULLED APPROX 100 FT TO TURN LEFT ONTO TWO LANE HIGHWAY, APPLIED BRAKES AND PEDAL WENT TO FLOOR. TURNED HARD RIGHT TO AVOID ONCOMING CAR TRAVELING AT 55 MPH AND RAN OFF INTO 2 FOOT DITCH TAKING TRAILER WITH TRUCK AND LUCKLY ENOUGH TRAILER GOT HUNG ON BUMPER AND STOPED VEHICLE. NERVIOUSLY I HAD WIFE GET OUT OF TRUCK AND GET IN DRIVERS SEAT APPLY BRAKE PEDAL PRESSURE TO FIND THAT REAR BRAKE LINE ON LEFT FRAME RAIL HAD RUSTED THROUGH. THE CONDITION OF THIS TRUCK WHICH HAS BEEN GARAGE KEPT HAS LEFT ME BAFFLED AS NOW BOTH LEFT AND RIGHT ROCKER PANELS HAVE RUSTED COMPLETLY OUT AS WELL AS RUSTED OUT BRAKE BACKING PLATES AND THE BED SIDE WHEEL
LOST ALL BRAKES. AFTER INSPECTION, IT WAS DETERMINED THAT THE BRAKE LINES HAD CORRODED AND SPRUNG A LEAK. HAD TO STOP TRUCK WITH EMERGENCY BRAKE. *TR
NEW TRUCK CHEVROLET C5500 HAS HAD A VIBRATION SINCE PURCHASE. GM REFUSES TO FIX. HAS CAUSED THE SIDE VIEW MIRROR TO BE REPLACED. THIS VIBRATION IS GETTING WORSE AND IS MAKING IT DIFFICULT TO PROPERLY SEE OUT OF THE MIRROR AND MAKE SAFE LANE CHANGES. MY UNDERSTANDING IS THAT THERE ARE MORE TRUCKS LIKE THIS WITH THE SAME PROBLEM. *LA
4 of 4 complaints, reproduced as filed.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.