ON OCCASIONS WHILE TURNING LEFT THE VEHICLE MAKES A LOUD CRACK NOISE AND EXPERIENCES A SLIGHT CHANGE IN STABILITY, UNABLE TO DETERMINE FAILURE IN SUSPENSION.
1997 Chevrolet Astro complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1997 record →
CONSUMER WAS DRIVING AT 35 MPH WHEN HE SMELLED SMOKE, AND PULLED OVER TO EXIT. THE DOORS AND WINDOWS WOULD NOT OPEN. CONSUMER HIT THE GLASS WITH HIS SHOULDER AND HAND TO GET OUT, BUT THEN HE HAD TO BREAK THE GLASS TO EXIT. NOTICE LIGHT COMING FROM THE TIRES ON THE DRIVER'S SIDE, AND THEN SAW THAT THE VEHICLE WAS ON FIRE. FIRE DEPARTMENT CAME OUT TO PUT OUT THE FIRE. CONTACTED THE DEALER TO FIX THE VEHICLE. *AK
WHEN DRIVING THE VEHICLE AND TAKING OFF, PUSHED THE ACCELERATOR IT STOPPED WITH A KINK IN IT, THEN PRESSED A LITTLE MORE, IT LURCHED TO GET PAST THAT POINT. DEALER CONTACTED AND STATED THEY WILL REMEDY THE PROBLEM BY SPRAYING THE THHROTTLE. *AK
WHEN APPLYING THE GAS PEDAL THE VEHICLE LURCHED FORWARD WHICH MAY CAUSE AN ACCIDENT. TOOK TO DEALER, TOLD IT WAS A NORMAL MAINTENANCE PROBLEM THAT COULD BE REPAIRED AT OWNER'S EXPENSE. *AK *ML
VEHICLE HAS AN ONGOING STALLING PROBLEM. VEHICLE BEEN IN/OUT OF DEALER SHOP ON NINE OCCASIONS, AND THE PROBLEM CANNOT BE FOUND FOR REPAIR. *AK *ML
FALSE DEPLOYMENT OF DRIVER'S/PASSENGER'S AIR BAGS WHILE VEHICLE WAS PARKED.*AK
GENERAL TIRES P215-75-R-15, EXPERIENCE EXCESSIVE WEAR OF THE TREAD ON THE INSIDE AND OUTSIDE OF THE TIRE EVERY 6,000 MILES. NOTHING LEFT, NO TREAD LEFT, HIGHWAY TRAVELLING AND AROUND TOWN. DEALER CONTACTED AND IS AWARE OF THE PROBLEM. THEY WILL REPLACE THE TIRES, ATTEMPTED TO ORDER, STILL ON BACKORDER. *AK
THE VANS SLIDING DOOR GLASS SHATTERED AND BROKE WHEN THE OWNER CLOSED HER DRIVERS DOOR.
WINDOW LOCKS FAILED RESULTING IN SMASHING CHILDS HEAD.
WHEN THE VEHICLE DIES OUT THERE IS NO STOPPING ABILITIY, WHEN DRIVING AT 30MPH VEHICLE DIES, NO STEERING CAPABILITY, NO NOTIFICATION OR WARNING. DEALER CONTACTED AND CANNOT DUPLICATE THE PROBLEM. *AK
WIFE WAS DRIVING WHEN VEHICLE CAUGHT ON FIRE. WAS TOLD OF THIS BY A PASSING MOTORIST- DRIVER WAS TRAVELING ABOUT 75MPH. *AK
THE SPARE TIRE, SUPPLIED BY THE MANUFACTURER, WAS NOT THE PROPER SIZE FOR VEHICLE. AS A RESULT OF BEING USED, THE FRONT AXLE AND TRANSFER CASE HAVE BEEN DESTROYED.
THEY'RE HAVING TROUBLE KEEPING THE TRUCK UNDER CONTROL. WHEN STEPPING ON THE BRAKE PEDAL THE TRUCK TENDS TO SWERVE. ALSO IF TAKING HANDS OFF OF THE STEERING WHEEL FOR A SECOND THE TRUCK WILL SWERVE FROM SIDE TO SIDE. *AK
THE TRANSMISSION CONSTANTLY SLIPS, AND IT FEELS LIKE SOMEONE IS RUNNING INTO THE BACK OF THE VEHICLE, CAUSING IT THE LURCH FORWARD. *AK
ACCELERATOR PEDAL STICKING IF IGNITION IS ON OR OFF DUE TO FAILED THROTTLE BODY UNIT.
WHILE APPLYING THE BRAKES THE VEHICLE STARTED ACCELERATING, CAUSING AN ACCIDENT. PLEASE PROVIDE FURTHER INFORMATION. *AK
FUEL GUAGE ALWAYS READS FULL.
WHILE TRAVELING THE VEHICLE WOULD SHUT DOWN WITHOUT INDCATONS. DEALER WAS CONTACTED. PLEASE PROVIDE FURTHER DETAILS. *AK
THE REAR MIDDLE SEATBACK SPRING IS OUT OF THE SEAT COVER WHICH MAY INJURE THE OCCUPANT. DEALER PLACED A COVER OVER SPRING, BUT THE SPRING CUTS THROUGH THE PATCH. DEALER CANNOT DETERMINE PROBLEM. *AK
FRONT END ALIGNMENT/TIRE WEAR FAILURE. EXTREME TIRE WEAR OCCURRED ON TWO FRONT TIRES.
BRAKES ARE SOFT AND NON-RESPONSIVE, PULL TO THE RIGHT OR LEFT AND SOMETIMES GRABS.
CONSUMER WAS DRIVING AT 25 MPH ON A WET ROAD CONDITIONS WHEN ANOTHER VEHICLE APPROACHED AND THERE WAS A HEAD-ON COLLISION. CONSUMER'S AIR BAGS DID NOT DEPLOY. DEALER WAS NOTIFIED AND INFORMED CONSUMER THAT THE VEHICLE WAS NOT HIT PROPERLY. ALSO CONSUMER WILL SEND IN COPIES OF PICTURES TAKEN OF ACCIDENT.538136 DUP 0F 825414; POSTED ON 09-07-1999. *AK
ALTERNATOR FAILED.
NON-DEPLOYMENT OF DRIVER'S/PASSENGER'S AIR BAGS DURING HEAD-ON COLLISION RESULTED IN DRIVER SUSTAINING KNEE AND BACK INJURIES. SON, WHO WAS IN PASSENGER'S SEAT, SUFFERED PERMANENT JAW INJURY.
WHILE DRIVING POWER STEERING WENT OUT, CAUSING LOSS OF BRAKES. POSSIBLE BOOSTER FAILURE. *AK *JB
CONSUMER WAS DRIVING ON NORMAL ROAD CONDITION AT 30 MPH, WHEN VEHICLE HIT AN UNSEEN POTHOLE, CAUSING BOTH AIR BAGS TO DEPLOY. DEALER INSPECTED THE VEHICLE AND INFORMED CONSUMER THAT IT WAS A NORMAL CONDITION FOR THE AIR BAGS TO DEPLOY. *AK
WHILE DRIVING, THE VEHICLE LOST ALL ENGINE POWER AND POWER STEERING. THE GAS GUAGE READ "E", HOWEVER FIVE MINUTES LATER IT READ "F". DEALER STATED THAT THERE MAY BE A PROBLEM RELATED TO THE FLOAT IN THE GAS TANK.
WHEN DRIVING THE VEHICLE IT WOULD DRIFT TO THE RIGHT. DEALER SAYS THAT THIS IS THE WAY IT IS DESIGNED. *AK
KEYLESS ENTRY SYSTEM FOR THE REAR LIFTGATE ACTIVATES UNEXPECTEDLY WHEN TRIGGERED BY OTHER SIGNALS NEAR LOCATION OF VEHICLE.
THERE IS A LEAK IN THE POWER STEERING GEAR BOX. FLUID IS BYPASSING AN O-RING SEAL, CAUSING LEAKAGE. THE DEALER HAS BEEN NOTIFIED. *AK
VEHICLE PULLS TO THE RIGHT. *AK
ANTI LOCK BRAKES EXPERIENCE EXTENDED STOPPING DISTANCE CAUSING A VEHICLE COLLISION.
POWER STEERING PUMP MAIN SHAFT FAILED CAUSING LOSS OF CONTROL
BRAKES FAILED ENGAGE IN A PANIC STOP.
BRAKES FAILED AS THE DRIVER APPLIED THEM AND FELT NO SLOWING OR PULSATING CAUSING HIM TO HIT THE VEHICLE IN FRONT OF HIM.
WHILE DRIVING THE VAN THE DRIVER WAS TURNING THE STEERING WHEEL AND THE STEERING LOCKED UP, CAUSING THE DRIVER PROBLEMS TURNING THE VEHICLE. THIS HAPPENS ONLY WHEN THE DRIVER IS TRYING TO MAKE A TURN. *AK
BRAKE FAILURE.
THE SCREWS THAT HOLD THE LUGGAGE RACK SIDE RAILS WERE OMITTED FROM THE VEHICLE WHEN MANUFACTURED. DEALER ATTEMPTED TO REPAIR, STILL NOT CORRECTED. *AK
DEFECTIVE STEERING SYSTEM MAKES NOISES WHEN TRAVELING OVER BUMPS, STOPPING, AND TURNING. ALSO CAUSED EXCESSIVE TIRE WEAR.
ANTI THEFT DEVICE IS DRAINING BATTERY OF POWER, SEVERAL BATTERY REPLACEMENTS DUE TO FAILURE.
SEAT BELT GUIDE STRUCK PASSENGER WHILE RELEASING THE BACK SEAT.
AXLE ASSEMBLY OVERHEATED AND FAILED AXLE SEALS/BEARINGS. *AK
WHEN DRIVING AND A BIG TRUCK PASSES THE ASTRO AND THE REAR SIDE QUARTER WINDOW SHUT ALL BY ITSELF, WHEN THE WINDOW IS OPENED THE LOCK ON THE WINDOW IS ADJUSTED SO THAT THE WINDOW COULD STAY OPEN. BUT FOR SOME REASON WHEN SOMETHING HEAVY WINDED COMES BY LIKE A BIG TRUCK, THE WINDOW WOULD SHUT WITHOUT ANY NOTICE. THE OWNER STATES THAT THERE ARE CHILDREN THAT SIT BACK IN THE REAR OF THE ASTRO, AND THAT THIS IS DANGEROUS FOR THE WINDOW TO SHUT LIKE THIS. *AK
STEERING: SITTING STILL ,TURNED VEHICLE ON , PUSHED ON BRAKE, STEERING WHEEL TURNED PART WAY THEN IT WOULD LOCK. WHEN RELEASING THE BRAKE, IT WILL STEER FINE. SPOKE WITH DEALER AND WAS TOLD IT WAS A GENERAL DEFECT WITH THE ALL WHEEL DRIVES. *AK
ENGINE CHECK LIGHT ILLUMINATED, INDICATING MALFUNCTION WITHIN THE SYSTEM. DEALER HAS RESET THE COMPUTER, AND ALSO REPLACED THE FUEL INJECTORS WHICH DID NOT REMEDY THE PROBLEM. PLEASE GIVE ANY FURTHER DETAILS. *AK
IGNITION SWITCH FAILED.
WHILE DRIVING, THE SERPENTINE BELT BROKE, CAUSING THE VEHICLE TO LOSE BRAKES AND POWER STEERING. PLEASE DESCRIBE DETAILS. *AK
SLOWED DOWN FOR TRAFFIC ON INTERSTATE; VEHICLE STOPPED; SEMI REARENDED VEHICLE #2 & THAT VEHICLE REARENDED ASTRO, CAUSING DRIVER'S SEAT TO COLLAPSE BACKWARDS; VIEW WAS OBSTRUCTED; TOOK TO MECHANIC & NOTICED BOLTS SHEARED OFF & PULLED OUT OF THREADS; HAVE PARTS. *AK *SLC
SECOND STAGE MANUFACTURER TIARA MOTORCOACH HAS A DUAL RETRACTING SYSTEM IN LAST REAR SEAT ON EACH SIDE. BUCKLE COMES WAY ABOVE SHOOULDER WHICH SOMEHOW ALLOWS OCCUPANT TO LEAN FORWARD EVEN WITH BRAKES APPLIED. PLEASE DESCRIBE DETAILS. *AK
WHILE DRIVING (60) MPH DRIVER EXPERIENCED A BLOW OUT ON THE REAR PASSENGER'S TIRE. THE RIM AND TIRE WILL BE REPLACED. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1997 Chevrolet Astro → · Every Astro year → · How the figures are calculated →