HAD FRONT BRAKES REPAIRED DUE TO EXCESSIVE WEAR. 1 PAIR OF BRAKES SHOES OUT OF 4 IS WEARING OUT EACH TIME. AT 17000MILES, BRAKES SHOES ARE WEARING OUT AGAIN & NEED TO BE REPLACED. DEALER IS REFUSING TO REPAIR AGAIN DUE TO BEING OUT OF WARRANTY. IS HAPPENING TO LEFT FRONT BRAKES ONLY. *AK
1997 Chevrolet Astro complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1997 record →
TRANSMISSION GOT STUCK ,CAUSING BRAKES TO BE INOPERATIVE WHILE DRIVING DOWN A HILL. *AK
WAS DRIVING AND THE ENGINE STARTED TO MISS,AND WOULD NOT PULL IT'S SELF DOWN THE HWY. THEN ENGINE STALLED, AND WOULD NOT RESTART. ITS WAS TOWED TO A LOCAL CHEVY DEALER,WHICH IS 350 MILES FROM MY HOUSE. WHERE THE PROBLEM WAS DETERMINED. THE ELECTRICAL SYSTAM WAS CONTAMINATED WITH FUEL. THE MECHANIC POURED RAW GAS FROM ECM. APPARENTLY FUEL IS BEING PUMPED THROUGH THE WIRES THAT FIRE THE INJECTOR TO THE ECM. THE DEALER DON JOHNSON MOTORS OF RICE LAKE WS, HAD NEVER SEEN ANYTHING LIKE THIS BEFORE. MY LOCAL CHEVY DEALER SHEPPARD CHEVROLET OF LAKE BLUFF IL HAS HAD ANOTHER 4.3 IN A TRUCK DO THE SAME THING. GM WARRENTED THAT. BUT I'M OVER MY STANDARD WARRENTY AND THE BEST THEY SAY THEY CAN DO IS 50/50 ON THE COST,WHICH I THINK IS UNFAIR. THEY SHOULD COVER THIS, AS FAR AS IM CONCERED THIS IS A SAFETY ISSUE. ONE SPARK WHILE I WAS DRIVING AND IT COULD HAVE CAUGHT ON FIRE. DON JOHNSON MOTORS HAD CONTACTED GM TECHNOCIAL ASSIST. WHEN THE PROBLEM WAS DETERMINED AND ASKED FOR HELP. GM SAYS THEY HAVE FOUND THIS PROBLEM BEFORE BUT WOULDNT GIVE SPECIFICS. IN REVIEWING OTHER COMPLAINTS ON THE NHTSA WEB PAGE, OTHERS HAVE HAD INJECTOR PROBLEMS WITH THESE VANS, BUT THEIR DESCRIPTIONS ARE INCOMPLETE.
WHILE DRIVING DOWN THE EXPRESSWAY FOR ABOUT 10 MINUTES AT 65MPH, EXITING OFF AND COMING TO A COMPLETE STOP, AND WHEN TAKING OFF AGAIN VEHICLE AUTOMATICALLY SHIFTS FROM FIRST TO SECOND GEAR .CONSUMER CONTACTED DEALER. *AK
THE WIPERS HAVE INTERMITTENT PROBLEMS. YOU WILL TURN THEM ON WITH NO RESULTS. TURNING IT ON A COUPLE MORE TIMES IN QUICK SESSION WILL PROVE USELESS. TURN THEM ON AT A LATER TIME AND THEY WILL WORK. THIS SOUNDS SIMULAR TO ANOTHER RECENT GM RECALL . PLEASE CHECK OUT .
WHEN APPLYING TH EGAS PEDAL AFTER A STOP, BRAKES LOCKED UP ON THE PASSENGER FRONT TIRE. DEALER HAS NOT SEEN VEHICLE. *AK
WHILE DIRIVNG 25 MPH HAD A FRONTAL IMPACT, AND DRIVER'S/PASSENGER'S AIRBAGS DID NOT DEPLOY, WHICH DID NOT PROTECT THE OCCUPANT IN THIS CRASH. PLEASE PROVIDE FURTHER INFORMATION. *AK
WHILE DRIVING AT 45 MPH APPLIED BRAKES, NO BRAKES, FRONTAL IMPACT OCCURRED AND NEITHER AIRBAG DEPLOYED. DEALER CONTACTED AND IS AWARE OF THE PROBLEM. CONDITION OF VEHICLE NOT DETERMINED. PROBLEM STILL EXISTS. PROVIDE FURTHER INFORMATION. *AK
YOU DO NOT REALIZE GAUGE DOES NOT WORK BECAUSE IT ACTS AS IF IT DOES. IF YOU RUN OUT OF GAS YOU WILL HAVE NO POWER BRAKES OR STEERING. *AK
ENGINE CHECK LIGHT COMING ON COINCIDENTLY WITH VERY ROUGH SHIFTING. DEALER STATES TRANSMISSION NEEDS REPLACEMENT, EVEN THOUGH AN INDEPENDENT TRANSMISSION SHOP COULD FIND NO PROBLEM WITH THE TRANSMISSION. THE INDEPENDENT MECHANIC MAINTAINS THE PROBLEM IS IN THE COMPUTER, WHICH IS SHUTTING DOWN AND CAUSING A FULL LINE PRESSURE IN THE TRANSMISSION, CAUSING THE ROUGH SHIFT. THE INDEPENDENT SHOP DROPPED THE TRANSMISSION PAN, INSPECTED THE FLUID AND VISUALLY INSPECTED THE TRANSMISSION. ALSO KEPT AND DROVE THE VEHICLE FOR 2 DAYS. DEALERSHIP INSISTS THE COMPUTER CODE THEY ARE RECEIVING (P1870) INDICATES A TRANSMISSION SLIP, TO BE REMEDIED BY A COMPLETE TRANSMISSION REPLACEMENT OR AT LEAST AN OVERHAUL. NO VISUAL INSPECTION OF THE TRANSMISSION WAS CONDUCTED BY THE DEALER -- ONLY RELYING ON A COMPUTER CODE TO DIAGNOSE THE PROBLEM. DEALER ALSO STATED THEY HAVE HAD TO REPLACE MANY TRANSMISSIONS ON THIS MODEL VEHICLE --- "MORE THAN WE CARE TO ADMIT." STILL, AN INDEPENDENT SHOP CAN FIND NO INTERNAL PROBLEM AND MAINTAINS IT IS A PROBLEM IN THE PCM. DEALER DOES NOT WANT TO CHANGE PCM AND WILL DIAGNOSE ONLY AS FAR AS "PULLING CODES" FROM THE PCM. THEY CANNOT ADEQUATELY EXPLAIN WHY THE PROBLEM IS INTERMITTENT AND ONLY PRESENTS INTELF UNDER CERTAIN WEATHER CONDITIONS. WHEN ROUGH SHIFTING OCCURS, THE PROBLEM IMMEDIATELY GOES AWAY WHEN THE ENGINE IS SHUT OFF AND RE-STARTED.*AK
NO SUMMARY LISTED FOR THIS VEHICLE. *AK
SUDDEN AND SIMULTANEOUS LOSS OF POWER BRAKES AND STEERING. DEALER NOTED BROKEN SHAFT IN POWER STEERING PUMP. THIS FAILURE COULD HAVE RESULTED IN A VERY SERIOUS ACCIDENT. *AK
THE MODULE AND HARNESS MELTED. PROBABLY WOULD HAVE STARTED A FIRE HAD NOT WE BEEN THERE AND DISCONNECTED THE BATTERY. THE VEHICLE WAS OFF AND HAD BEEN FOR AT LEAST 20 MINUTES. JUST THOUGHT SOMEONE SHOULD CHECK TO BE SURE THIS IS AN ISOLATED INCIDENT.
GAS GUAGE DOES NOT FUNCTION AT ALL. OWNER CAN'T TELL IF THERE IS ANY GAS IN THE VEHICLE. DEALER HAS NOT SEEN VEHICLE. *AK
THE ROLLERS ON THE SLIDING DOOR IS MAKING THE DOOR TO DROP, NOT ALLOWING THE DOOR TO CLOSE PROPERLY, AND IT WILL NOT LOCK. *AK
REAR SEAT BELT ON THE PASSENGER'S MIDDLE SIDE SEAT ISN'T WORKING. *AK
VEHICLE WAS INVOLVED IN A HEAD-ON COLLSION AT 55 MPH. UPON IMPACT, BOTH AIR BAGS DID NOT DEPLOY. MANUFACTURER WAS E-MAILED. *AK. CONSUMER WAS INFORMED BY CHEVROLET DEALERSHIP THAT UNLESS THE VEHICLE IS HIT JUST RIGHT THE AIRBAGS WILL NOT DEPLOY.*JB
WINDSHIELD WIPER MOTOR FAILED ON SEVERAL OCCASIONS. *YC
FUEL INJECTOR FAILURES HAVE OCCURRED ON THREE DIFFERENT OCCASIONS BEGINNING AT 4,000 / 15,000 / 17,500. MILES. TOTAL OF 4 FUEL INJECTORS HAVE BEEN REPLACED. NO WARNNG OF PENDING FAILURE. VAN JUST FAILS TO START OR MISFIRES. DEALER SAYS THAT GM IS STUDING THE PROBLEM. FEELS IT IS A WEST COAST PROBLEM ASSOCIATED WITH GASOLINE. *AK
TRIM ON TWO REAR BENCH SEATS FELL OFF WHICH WAS REPLACED. *YC
VEHICLE IS EQUIPPED WITH LIFT: WHEEL/ TOW APPARATUS. UPON INSTALLING THE TOW APPARATUS INSTRUMENT PANEL WENT OUT WHILE DRIVING, WHICH COULD CAUSE VISUAL DIFFCULTY AND RESULT IN A CRASH. PLEASE PROVIDE FURTHER INFORMATION AND VIN#. *AK
IGNITION SWITCH SHORTED OUT WHILE CONSUMER WAS DRIVING, CAUSING THE DRIVER'S COMPARTMENT TO BE FULL OF SMOKE. CONSUMER HAD TO PULL TO THE SIDE OF THE ROAD. DEALER HAS BEEN CONTACTED. *AK
NO SUMMARY LISTED FOR THIS VEHICLE. *AK
VEHICLE DEVELOPED A RANDOM PULL WHILE BRAKING, PARTICULARLY IN RAIN OR SNOW & SLUSH. IN THE BEGINNING IT WAS ONLY THE FIRST TIME YOU APPLIED THE BRAKES AFTER YOU DROVE 2 OR 3 MILES THEN IT HAPPENED ON DRY PAVEMENT. IT HAPPENS ONLY OCCASIONALLY, BUT CAN BE VERY SEVERE, IT NEARLY PULLED ME INTO THE GUIDE RAIL ON ONE OCCASION. THIS STARTED AROUND 12000 MILES AND IT NOW HAS 46000 MILES ON IT. THE DEALER HAS REPLACED PADS, TURNED ROTORS, ALIGNED THE FRONT END TWICE, AND GROUND THE CLEARANCE ON THE CALIPERS TWICE. AT GM DENIED HAVING MORE COMPLAINTS ABOUT THIS BUT I HAVE HEARD OF OTHER PAOPLE WITH THE PROBLEM. I WAS CALLED BY THE DEALER THE OTHER DAY TO BRING IT IN AGAIN TO LOWER THE FRONT END AND ANOTHER ALIGNMENT. I RECENTLY TOOK IT ON A TRIP IN WHICH MY BROTHER INLAW DROVE IT AND ASKED ME "HAVE YOU NOTICED THIS THING PULLING?" MY WIFE ALSO DRIVES IT AND HAS COMPLAINED TO ME. THIS VEHICLE HAS A PROBLEM , AND I SUSPECT THERE ARE OTHERS! I HAD A 1992 ASTRO AWD BUT NEVER HAD THE PROBLEM. A FRIEND OF MINE TRADED HER ASTRO AWD OFF BECAUSE IT HAD A SIMILAR PROBLEM, BUT PULLED TO THE LEFT, INTO ONCOMING TRAFFIC. I 'VE BEEN LUCKY SO FAR, BUT IT COULD EASILY CAUSE AN ACCIDENT BECAUSE ON SOME OF THE SEVERE INCIDENTS IT HAS PULLED ME OFF THE EDGE OF THE ROAD. *AK
THE REAR AXLE SEALS FAILED, SATURATING THE REAR BRAKE SHOES IN AXLE GREASE. THE REAR BRAKES HAD TO BE REPLACED ALONG WITH THE AXLE SEALS. WARRANTY REFUSED TO COVER COST OF BRAKE REPAIR. HAS THERE BEEN A PROBLEM WITH CHEVY AXLE SEALS?
ACCELERATOR CABLE WIRE STARTED TO UNWINED AND GOT STUCK IN THE SLEEVE AROUND THE CABLE ,CAUSING THE ACCELERATOR TO BE WIDE OPEN. DEALER HAS BEEN CONTACTED. *AK
SIDE WINDOWS THAT PUSH OUT DO NOT STAY OUT WHILE DRIVING. THEY WILL SHUT DUE TO THE PRESSURE OF THE WIND. DEALER HAS BEEN CONTACTED. *AK
VEHICLE WOULD NOT STEER, AND BRAKES WOULD NOT WORK. TOWED TO DEALER, AND STATED THE POWER STEERING PUMP, THAT CONTROLS THE HYDRAULIC BOOST FOR THE BRAKES FAILED WHICH LED TO THE PROBLEM. REPAIRWORK DONE WITH A REPLACEMENT PUMP, WHICH WAS IDENTICAL TO THE ORIGINAL PUMP. PROVIDE FURTHER INFORMATION. *AK
FUEL INJECTORS CHANGED.
WHEN DRIVING AT 30 MPH AND APPLYING BRAKES VEHICLE IS PULLING TO THE RIGHT. DEALER MADE ADJUSTMENT'S ON THE BRAKES, AND REPLACED THE BRAKE HOLES. VEHICLE HAS BEEN IN AND OUT OF THE REPAIR SHOP TIME AFTER TIME FOR REPAIRS ON THE BRAKS, AND THE DEALER CAN'T DETERMINE THE PROBLEMS. *AK
CONSUMERS NOT INFORMED BY DEALER THAT THE VEHICLE THEY PURCHASED WAS A LEMON LAW BUYBACK.
REAR HATCH STRUT ROD FAILED RESULTING IN HATCH FALLING ON CONSUMERS HEAD.
4 OF 6 CYLINDERS LESS THAN 150 PSI. ONLY CHECK ENGINE LIGHT CAME ON. DEALER , CHEVROLET, AND EXTENDED WARRANTY SERVICE REFUSE TO HONOR ANY DISCOUNTED OR WARRANTY ON THIS ENGINE THAT WAS MAINTAINED THROUGH THE DEALERSHIP.
HATCHBACK DOOR FAILED.
FUEL TANK AND GAUGE FAILED.
CIGARETTE LIGHTER FAILED. MJS
TIRE DISINTEGRATED / SHREDDED WHILE TRAVELING AT HIGH SPEED - ( QCU R P*YC/ ) BW TIRES. *YC
FUEL INJECTOR FAILED. NLM
ENGINE VALVE SEAL FAILED CAUSING VALVES TO STICK WHICH RESULTED IN EXCESSIVE ENGINE NOISE. *YC
THE TIRE WAS WORN OUT.( P215/75R15) YH
KEYLESS ENTRY TRANSMITTERS FAILED. YH
TIRES WORN OUT AT 25,000 MILES (GENERAL TIRE P215/75R-15). *YC
PASSENGER SIDE SLIDING DOOR FAILED. *YC
REAR HATCH SUPPORT ROD FAILED. *YC
DEFECTIVE POWER STEERING PUMP, CAUSED LOSS OF STEERING. ALSO, ABS PUMP WENT OUT WHILE DRIVING AT 5MPH, CAUSING LOSS OF THE BRAKES. GASOLINE GAUGE IS NO LONGER WORKING. DEALER HAS BEEN CONTACTED. *AK
A/C KNOB CRACKED.
WHEN DRIVING VEHICLE THE SHAFT ON THE POWER STEERING PUMP BROKE. VEHICLE HAD NO STEERING CONTROL / POWER BRAKES. THE SHAFT WENT INTO THE POWER STEERING PUMP. THERE WAS NO WARNING. TOOK VEHICLE TO DEALER & INFORMED BY MECHANIC THAT A WEAKNESS HAD OCCURRED IN THE SHAFT. *AK
THE HYDRAULIC CYLINDERS ON THE BACK WINDOW ARE BROKEN, AND CAUSE THE WINDOW TO SLAM DOWN. DEALER SAYS THE VEHICLE NEEDS NEW SHOCK ABSORBERS TO REPAIR THIS. *AK *ML
THIS VEHICLE HAS AN ELECTRICAL PROBLEM THAT CAUSES THE WHOLE ELECTRICALE SYSTEM TO SHUT DOWN, INCLUDING HEADSLIGHTS/SIGNAL LIGHTS/SPEEDOMETER/WINDOWS/LOCKS, AND THE BRAKE LIGHTS. DEALER HAS BEEN CONTACTED. *AK
WHEN DRIVING 50MPH OR ABOVE THE VEHICLE VIBRATES AS IF THE TIRES ARE NOT BALANCED,CAUSE UNKNOWN. DEALER CANNOT IDENITFY THE PROBLEM. *AK.ET.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1997 Chevrolet Astro → · Every Astro year → · How the figures are calculated →