VEHICLE HAS A "STOP BUMP" OR "DRIVE LINE CLUNK" WHICH IS "CORRECTED" BY LUBRICATING DRIVELINE SLIP YOK AND DRIVESHAFT EVERY 2000 MILES. THIS OCCURS WHEN STOPPING AND FEELS AS IF THE CAR HAS BEEN BUMPED FROM BEHIND, CAUSING IT TO LURCH SLIGHTLY FORWARD. I'VE BEEN TOLD THAT IT IS NOT NORMAL OPERATION BUT CAN NOT BE FIXED. ALSO THE ALIGNMENT NEEDS TO BE CORRECTED EVERY TWO MONTHS AS IT CONTINUALLY PULLS TO THE RIGHT (AN INDEPENDENT SHOP SAID THE IDLER ARMS ARE BAD). THERE ARE MANY SQUEAKS, BUMPS AND CLUNKS COMING FROM UNDER THE VEHICLE. *AK
1997 Chevrolet Astro complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1997 record →
WHILE DRIVING ON LOCAL ROAD , TRAVELING 40-45MPH, TWO VEHICLES UP AND AHEAD WERE CROSSING THE INTERSECTION. CONSUMER REALIZING THAT THERE WERE CAMERAS AND LIGHT TURNED YELLOW, SLAMMED ON THE BRAKES, AND A PICKUP TRUCK BEHIND REARENDED HER. CONSUMER APPLIED BRAKES, AND THEY FAILED. ALSO, UPON IMPACT, NEITHER AIRBAG DEPLOYED. *AK
AIR BAGS DID NOT DEPLOY UPON IMPACT WITH OTHER VEHICLE. *AK
VEHICLE WOULD BE RUNNING ROUGH & WOULD SHAKE. TOOK VEHICLE TO DEALERSHIP & WAS INFORMED BY MECHANIC THE JETS ON ENGINE WERE PLUGGED UP. THIS WAS CAUSED BY THE GASOLINE & COULD BE REPAIRED.
RADIO BROKE DOWN. YH
ABS BRAKES SEEM TO KICK IN AT LOW SPEEDS. CAN FEEL THE BRAKE PEDAL PULSATING. WOULD MAKE LOUD NOISES WHEN BRAKES ARE APPLIED. ON ITS OWN THE ABS BRAKES WOULD ENGAGE & THEN DISENGAGE. PROBLEM IS INTERMITTENT & CANNOT BE DUPLICATED. HAVE TAKEN VEHICLE TO DEALERSHIP & MECHANIC HAS TEST DRIVEN VEHICLE TO APPLY BRAKES, BUT THE PROBLEM WAS NEVER SOLVED. *AK
WHILE DRIVING THE VEHICLE LOST BOTH BRAKES & STEERING AT ONCE & WITHOUT WARNING. EXTREMELY DANGEROUS AND IF VEHICLE WAS TRAVELING AT A HIGHER RATE OF SPEED, SEVERE PERSONAL INJURIES & PROPERTY DAMAGE WOULD CERTAINLY HAVE RESULTED.
DESIGN DEFECT CORRECTED IN NEW INSTALLATION. HOWEVER, OUT $432 TO COVER FIX FOR KNOWN PROBLEM. GM REFUSED TO COVER LOSS EVEN THOUGH A DESIGN CHANGE HAD BEEN MADE. NO SAFETY DEFECT MENTIONED IN THE SUMMARY. *AK
CONSUMER TOOK VEHICLE IN FOR FRONT BRAKE REPAIRS & FOUND OUT THAT THE REAR AXLE SEALS FAILED. REAR BRAKES HAD TO BE REPLACED DUE TO THIS PROBLEM. SERVICE ADVISOR TOLD CONSUMER THIS WAS NOT COMMON FOR THIS VEHICLE. *AK *ML
GAS PEDAL STUCK, CAUSING VEHICLE TO SURGE FORWARD. DEALER HAS BEEN CONTACTED. TRANSMISSION ALSO WENT OUT. *ML
MECHANIC MADE COMMENT THAT GM CHAS HAD PROBLEMS WITH THEIR ELECTRONIC TRANSMISSIONS. *AK
DEFECTIVE FUEL INJECTOR PLUG NEEDS TO BE CLEANED EVERY 15,000 FOR WHICH THE MANUFACTURER HAS AN EXTENDED WARRANTY. THIS MAY CAUSE A CRASH. PLEASE PROVIDE FURTHER INFORMATION. *AK
USAULLY AFTER A LONG DRIVE, AND COMING TO A STOP, WHEN VAN SHIFTS FORM IST TO SECONDGEAR, THERE IS A BANGING NOSE,FEELS LIKE A HAVE BEEN HIT FORM THE BACK. ALSO, FEELS LIKE I AM BEING PUSHED FORWARD..WILL HAPPEN ON ALL ADDITIONAL 1-2 SHIFT CHANGES ,UNTILL SHUT DOWN. *AK
WINDSHIELD WIPER MOTOR MALFUNCTIONED, CAUSING VISUAL DIFFICULTY WHICH MAY RESULT IN A CRASH. THERE IS A RECALL FOR THE 1994-1996 ASTROS, BUT NOT FOR THE 1997, WHICH HAS THE SAME PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *AK
INTERMITTENTLY SEAT BELT RESTRAINTS BECOME INOPERABLE. THE RESTRAINTS WILL NOT LATCH INTO THE BUCKLE. VEHICLE HAS BEEN REPAIRED AND BUCKLES REPLACED SEVERAL TIMES. BUT, PROBLEM STILL EXISTS. *AK
VEHICLE WAS HIT ON DRIVER'S SIDE WHILE DRIVING 40MPH, AND THEN RAN HEAD-ON INTO A BRICK WALL. UPON IMPACT, NEITHER DRIVER'S SIDE NOR PASSENGER'S SIDE AIRBAGS DEPLOYED. ALSO, LEFT REAR SEAT BELT DISENGAGED, LEAVING OCCUPANT UNPROTECTED DURING CRASH. DEALER HAS NOT SEEN VEHICLE. *AK
SEAT BEHIND THE DRIVER'S SEAT. THE SEAT IS NOT USABLE SINCE THE SEAT BELT BUCKLE HAS COME OFF THE BELT. THE MANUFACTURER WILL NOT GUARANTEE THEY WILL FIX IT FOR FREE. *AK
HAVE CONTINUALLY HAD TROUBLE WITH THIS VEHICLE. ALSO KNOW OTHERS WITH EXACT SAME VAN WHO HAVE THE SAME PROBLEMS. NO SAFETTY DEFECT (S) LISTED WITHIN SUMMARY. *AK
WINDSHIELD WIPERS MALFUNCTIONED, WHICH COULD HAVE CAUSED VISUAL DIFFICULTY, AND RESULT IN A CRASH. THERE IS A RECALL, BUT THIS VEHICLE IS NOT INCLUDED DUE TO VIN. PLEASE PROVIDE FURTHER INFORMATION. *AK
WHILE MOVING FROM A STOPPED POSITION THE CAR MADE A LOUD NOISE AND THE STEERING WENT COMPLETELY OUT. DEALER HAS VEHICLE CURRENTLY. *AK
THE RUBBER BRAKE COVER SLIPPED OFF THE BRAKE WHILE CONSUMER WAS DEPRESSING IT CAUSING CONSUMER FOOT TO HIT THE GAS PEDAL, LURCH FORWARD AND HIT THE VEHICLE IN FRONT OF HIM. *NLM
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
WINDSHIELD WIPERS ICE UP WITH JUST A TINY BIT OF SNOW OR SLEET. *AK
WHILE PARKED AIR CONDITIONER EXPLODED. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER DETAILS. *AK
EVERYTIME THE SLIDING DOOR IS OPENED IT FALLS OFF THE TRACK. DEALER HAS TRIED TO CORRECT THIS PROBLEM SIX TIMES OVER THE LAST 2 YEARS. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
I'VE GONE THRU 4 SETS OF BRAKES - FRONT & REAR. THEY ARE ONLY LASTING 6-8 MONTHS- TOLD REAR ARE EXPIERCING HIGH HEAT & CRACKING.
THE GAS INDICATOR FAILS TO REGISTER THE CORRECT FUEL LEFT IN VEHICLE. OWNER RAN OUT OF GAS DUE TO DEFECTIVE INDICATOR. THE DOOR HINGES ON THE DUTCH DOORS ALLOW DOORS TO SWING WIDE. TOOK VEHICLE TO MECHANIC TO REPAIR HINGES, BUT THE FUEL INDICATOR COULD NOT BE FIXED. *AK *ML
THE LATCHES ON THE LEFT HAND PASSENGER'S WINDOW: DOOR HINGE WILL NOT LOCK OVER CENTER. THIS CAUSES THE WINDOW TO SLAM SHUT WHEN OTHER VEHICLES ARE PASSING BY. THE PROBLEM HAS BEEN REPORTED TO THE DEALERSHIP. THE DEALER HAS NOT BEEN ABLE TO CORRECTED. *AK
AIR BAGS DID NOT COME OUT ,THE VAN WAS TRAVLEING AT 50MPH ,WITH A FRONT END COLLISION.
GEAR INDICATOR GETS STUCK WHEN SHIFTING FROM PARK TO DRIVE, IT MAKES A LOUD THUMBING NOISE. *AK
VAN PULLS TO THE RIGHT, EXCESSIVE TIRE WEAR, DEALER UNABLE TO CORRECT
BRAKES DIDN'T "FAIL" AS MUCH AS THEY WORE OUT, WHAT I CONSIDERED TO BE "PREMATURELY". VEHICLE HAD ABOUT 26000 MILES WHEN CHATTER STARTED, INDICATING REPLACEMENT NEEDED. VEHICLE DRIVEN ALMOST EXCLUSIVELY ON FREEWAY IN MOSTLY RURAL AREA (BLYTHE, CA.) DEALER STATED I RECEIVED ALMOST TWICE THE NORMAL MILEAGE AS MOST ASTROVAN OWNERS, ABOUT 18,000 MILES. FRONT DISC PADS ON MY 1990 JEEP CHEROKEE LAST OVER 60,000 MILES PER SET, IE CURRENT MILEAGE- 189,000 ON ORIGINALS AND TWO SETS OF REPLACEMENTS. NEAR IDENTICAL DRIVING.
WINDSHIELD WIPERS ARE WORKING INTERMENTENTLY ,THEY COME ON SOMETIMES WHEN NEEDED AND OTHER TIMES NOT AT ALL. *AK
NUMEROUS PROBLEMS WITH ALL OF THIS VAN. PLEASE CONTACT TO EXPLAIN IN FULL.
NO SUMMARY
WINDSHIELD WIPERS STOP INTERMITENTLY - AT RANDOM POINTS - MANUALLY MOVING THE WIPER BLADE MAKES THEM RESTART. THIS IS A MAJOR SAFETY ISSUE AT HIGHWAY SPEED IN A FLORIDA RAINSTORM.
WINDSHIELD WIPERS ARE WORKING INTERMITTENTLY. *AK
I HAVE OWNED THIS VEHICLE FOR A YEAR AND HAVE HAD PROBLEMS WITH THROTTLE SINCE THEN. TRANSMISSION WAS OVERHAULED DUE TO FAULTY COOLANT HOS A MONTH AFTER PURCHASE AND NOW TRNS. FLIUD PUMP IS SHOT. WINDOW MOTORS ARE NOT WORKING PROPERLY AND NIETHER ARE POWER LOCKS. FRIEND OWNS 97' SAFARI AND HAS SAME EXACT PROBLEMS. IS COSTING ME MORE THAN VAN IS WORTH
FAILURE OF ELECTRONIC COMPUTER MODULES.
INTERIOR HAS HEAVY EXHAUST FUMES.
ELECTRIC WINDOW.
POWER WINDOW. FUEL GAUGE. AUTO DOOR LOCKS.
DIFFERENTIAL IS NOISY.
FUEL GAUGE READING IS INCORRECT. READING CONSTANTLY INDICATES A FULL TANK, EVEN WHEN TANK IS ALMOST EMPTY. CONSUMER HAS CONTACTED THE DEALER, DEALER HAS YET TO REPLACE PARTS. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
WAS TRAVELING 40MPH WHEN ANOTHER VEHICLE CUT IN FRONT & HAD NO TAIL LIGHTS. APPLIED BRAKES TO AVOID HITTING VEHICLE. HAD PUMPED BRAKES, BUT VEHICLE HAD SLID & REARENDED THE OTHER VEHICLE DUE TO LACK OF BRAKES. UPON IMPACT WITH OTHER VEHICLE, AIR BAGS FAILED TO DEPLOY. *AK
GAS PEDAL STICKS TO THE FLOOR. * ET
WHILE BACKING OUT OF A DRIVEWAY AT 10 MPH CONSUMER LOST POWER STEERING AND BRAKE CONTROL. CONSUMER HAD TO PUMP THE BRAKES UNTIL VEHICLE CAME TO A STOP. *ML
POWER WINDOW MODULE WENT OUT, AND THERE WAS A FIRE. THE CONSUMER PUT THE FIRE OUT.*AK
AFTER DRIVING ON THE HWY FOR 30 MIN OR LONGER, WHEN COMING TO STOP AND PROCEEDING, VEHICLE LURCHES FORWARD GIVING THE IMPRESSION OF BEING HIT FROM BEHIND.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1997 Chevrolet Astro → · Every Astro year → · How the figures are calculated →