2020 Chevrolet 3500

Routine

Owners filed 2 complaints about this vehicle with federal regulators, most often about the electrical system › integrated trailer brake control. No safety recall has been issued.

What fails
ComponentReportsCrashesFiresInjuries
Power Train1
000
Electrical System › Integrated Trailer Brake Control1
000

What owners reported

Newest filings
Power Train
Filed Jul 7, 2025136,000 milesWV

The contact owns a 2020 Chevrolet Silverado 3500. The contact stated that while her husband was driving 70 MPH, the vehicle entered LIMP Mode with the check engine warning light illuminated. The contact then received an alert on the Chevrolet App stating, “Engine Transmission Code". Due to the failure, the contact's husband drove in LIMP Mode to the nearest independent mechanic and the mechanic discovered that the pressure-controlled solenoid-A was defective and needed to be replaced. The dealer was notified of the failure and the contact was informed that the part needed for the repair was on backorder. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 136,000.

Electrical System › Integrated Trailer Brake Control
Filed Jun 24, 202565,000 milesUT

The contact owns a 2020 Chevrolet Silverado 3500. The contact stated while driving at an undisclosed speed, the service brake warning light illuminated. Additionally, the contact stated that the failure had occurred while the trailer was hitched to the vehicle. The vehicle was taken to the dealer where it was diagnosed with a failed trailer brake power module. The contact was informed that the trailer brake power module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 65,000.

2 of 2 complaints, reproduced as filed.

Across model years

Worst on record: 2016
YearComplaintsRecallsFiresDeathsAssessment
20223010Routine
2020 — this page2000Routine
20192000Routine
20183000Routine
20171000Routine
20165000Routine
20080100Routine
20070100Routine
20060300Routine
20050200Routine

Compare every 3500 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.