Owners filed 1 complaints about this vehicle with federal regulators, most often about the equipment › recreational vehicle/trailer. It has been recalled 4 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Equipment › Recreational Vehicle/Trailer
1
0
0
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4 safety recalls
Part 573 reports
Equipment › Recreational Vehicle/Trailer10V626000
Filed Dec 17, 20102,360 vehiclesCarriage, Inc
Defect. CARRIAGE IS RECALLING CERTAIN FIFTH WHEEL TRAILERS EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.
Risk. THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.
Remedy. CARRIAGE IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE SAFETY RECALL BEGAN ON MARCH 9, 2011. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101.
Equipment10V484000
Filed Oct 14, 2010394 vehiclesCarriage, Inc
Defect. CARRIAGE IS RECALLING CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH DIMPLEX ELECTRAFLAME, SYMPHONY, OR OPTIFLAME BRANDED ELECTRIC FIREPLACES, STOVES, AND FIREPLACE INSERTS. THE PLUG IN REMOTE CONTROL RECEIVER FOR THE FIREPLACE CAN OVERHEAT.
Risk. AN OVERHEATED RECEIVER COULD CAUSE A FIRE.
Remedy. CARRIAGE IS WORKING WITH DIMPLEX AND DIMPLEX WILL PROVIDE OWNERS A FREE REPLACEMENT PLUG-IN REMOTE CONTROL KIT. THE RECALL BEGAN ON JANUARY 28, 2011. OWNERS MAY CONTACT DIMPLEX NORTH AMERICA CUSTOMER SERVICE AT 1-888-346-7539.
Equipment › Recreational Vehicle/Trailer › Lpg Systems › Lines and Fittings04V206000
Filed May 4, 2004381 vehiclesCarriage, Inc
Defect. ON CERTAIN FIFTH WHEEL TRAILERS, THE LIQUID PROPANE (LP) GAS SUPPLY HOSE AT THE REFRIGERATOR WAS INCORRECTLY POSITIONED RESULTING IN INSUFFICIENT CLEARANCE BETWEEN THE SUPPLY HOSE AND THE REFRIGERATOR BURNER BOX/RETURN LINE ASSEMBLY.
Risk. HEAT FROM THE BURNER BOX/RETURN LINE ASSEMBLY COULD CAUSE DAMAGE TO THE LP GAS HOSE. THIS DAMAGE COULD LEAD TO FAILURE OF THE HOSE RESULTING IN A FIRE OR PERSONAL INJURY.
Remedy. DEALERS WILL INSPECT AND, IF NECESSARY, REPOSITION AND SECURE THE HOSE. OWNER NOTIFICATION BEGAN ON JUNE 4, 2004. OWNERS SHOULD CONTACT CARRIAGE AT 1-800-895-0108.
Equipment › Recreational Vehicle/Trailer03V408000
Filed Oct 20, 20032,447 vehiclesCarriage, Inc
Defect. ON CERTAIN MOTOR HOMES EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE UNITS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.
Risk. AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.
Remedy. SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR CARRIAGE AT 574-642-3622.
What owners reported
Newest filings
Equipment › Recreational Vehicle/Trailer
Filed May 9, 2010NE
THIS IS NOT REALLY A COMPLAINT AS MUCH AS INFO FOR OTHER OWNERS. I DISCOVERED A LEAK IN THE MAIN PRESSURIZED FUEL LINE BETWEEN THE TANK AND THE FUEL FILTER. IT WAS CAUSED BY THE MAIN BODY MOUNTS RUBBING AGAINST IT. I HAD TO REPLACE IT. WHEN I PUT THE NEW ONE IN I REPOSITIONED THE MOUNTS JUST 3/4" LOWER SO THE FUEL LINE & THE MOUNT NO LONGER MAKE CONTACT. I SHOULD NOT HAVE ANY MORE PROBLEMS. THIS COULD HAVE BEEN A MAJOR FIRE IF FUEL WAS SPRAYING OUT OF THE PRESSURIZED LINE. IF THERE IS ANY WAY TO NOTIFY OTHER OWNERS TO CHECK THEIR UNITS IT WOULD BE A GOOD IDEA. MY UNIT IS A CARRI-GO MODEL 2330 BUILT BY CARRIAGE AND HAS JUST 49,000 MILES ON IT. *TR
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Dec 17, 2010. Source: NHTSA Office of Defects Investigation.