Owners filed 6 complaints about this vehicle with federal regulators, most often about the structure › frame and members. It has been recalled 3 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Structure › Frame and Members
2
0
0
0
Tires
1
0
0
0
Steering › Gear Box › Shaft Sector
1
0
0
0
Service Brakes, Hydraulic › Foundation Components
1
0
0
0
Power Train › Axle Assembly
1
0
0
0
3 safety recalls
Part 573 reports
Equipment › Recreational Vehicle/Trailer07V424000
Filed Sep 4, 200788 vehiclesCarriage, Inc
Defect. ON CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION, THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Risk. RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.
Remedy. CARRIAGE WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR CARRIAGE AT 1-574-642-4145.
Trailer Hitches › Fifth Wheel Assembly02V312000
Filed Nov 19, 20021,450 vehiclesCarriage, Inc.
Defect. CERTAIN FIFTH WHEEL TRAILERS MAY HAVE AN INSUFFICIENT FRAME STRUCTURE TO SUPPORT THE PIN BOX.
Risk. OVER TIME STRESS CRACKS COULD BEGIN TO OCCUR AT THE FRAME INSERTION POINTS AND FRONT CROSS STRUCTURE SURROUNDING THE PIN BOX (HITCH). THIS COULD RESULT IN THE TRAILER BECOMING PARTIALLY OR FULLY DETACHED FROM THE TOW VEHICLE, INCREASING THE RISK OF A CRASH, PERSONAL INJURY OR PROPERTY DAMAGE.
Remedy. DEALERS WILL INSTALL A REINFORCEMENT KIT TO THE FRAME STRUCTURE SURROUNDING THE PIN BOX. OWNER NOTIFICATION BEGAN APRIL 30, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CARRIAGE AT 1-800-895-0108.
Equipment › Recreational Vehicle/Trailer01V091008
Filed Jul 31, 2001531 vehiclesCarriage, Inc
Defect. VEHICLE DESCRIPTION: FIFTH WHEEL TRAILERS EQUIPPED WITH NORCOLD REFRIGERATOR COOLING UNITS MODEL NUMBERS N841, N821, N641, AND N621. THESE REFRIGERATORS CAN EXPERIENCE A COOLING SYSTEM LEAK CAUSED BY OPERATION IN THE AC ELECTRIC MODE. IF A LEAK OCCURS, THE COOLING PERFORMANCE OF THE REFRIGERATOR WILL DETERIORATE, REQUIRING IMMEDIATE REPLACEMENT OF THE COOLING UNIT.
Risk. EXTENDED OPERATION OF A LEAKING COOLING UNIT IN THE AC ELECTRIC MODE CAN RESULT IN A FIRE.
Remedy. NORCOLD WILL INSPECT AND REPLACE THE REFRIGERATOR COOLING UNITS. NORCOLD WILL CONDUCT THE OWNER NOTIFICATION. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NORCOLD SERVICE CENTER AT 1-800-767-9101 OR CARRIAGE AT 1-219-642-3272.
What owners reported
Newest filings
Structure › Frame and Members
Filed Sep 25, 2006MI
DT*: THE CONTACT STATED WHILE TRAVELING 55 MPH IN RAINY CONDITIONS; SMOKE WAS NOTICED COMING FROM THE RIGHT FRONT AND REAR TIRES. THE TRAILER WAS PULLED OVER AND UPON INSPECTION; THE CONTACT NOTICED THE SPRING SHACKLE ON THE RIGHT REAR END HAD FRACTURED OUT OF PLACE WHERE IT WAS WELDED INTO THE FRAME. A CHUNK OF FRAME FRACTURED OFF. THERE WERE NO WARNINGS PRIOR TO THE INCIDENT. THE TRAILER WAS TAKEN TO A NURSERY COMPANY FOR REPAIRS. THE CONTACT'S SON BROUGHT A PORTABLE WELDER AND REPAIRED THE TRAILER BY WELDING THE CHUNK OF FRAME BACK TO THE MAIN FRAME AND PLATED IT WITH STEEL PLATES. THE MANUFACTURER WAS NOTIFIED. THE TRAILER WAS A YEAR:1999, MANUFACTURER:CARRIAGE, MODEL:CARRILITE.*AK
Tires
Filed Nov 4, 2003FL
WHILE DRIVING AT 50-MPH REAR RIGHT TIRE TREAD SEPARATED. FIRESTONE, STEELTEX, RADIAL, R4S, SIZE# LT235/8516 ,DOT#VD0R65C488. DEALER STATED THERE WAS LOW PRESSURE ON THE TIRE WHICH CAUSED TREAD SEPARATION. *AK
Steering › Gear Box › Shaft Sector
Filed May 15, 2003VT
THE DEALERSHIP REFUSED TO DO THE RECALL FOR THE PIN BOX 02V-312000 RECALL BECAUSE TO THE LENGTH OF TIME TO COMPLETE THE TASK. SERIAL #13154. *NLM
Structure › Frame and Members
Filed Jun 26, 2000NC
WHILE BACKING OUT FRAME TORE LOOSE FROM STRAP HANGER WHICH RIPPED PART OF THE FRAME. STRAP HANGER WAS WELDED BACK TO THE FRAME. WELDER WAS NOT ABLE TO GUARANTEE THE INTEGRITY OF THE FRAME. PLEASE PROVIDE ANY FURHTER INFORMATION.*AK
Power Train › Axle Assembly
Filed May 25, 2000GA
FIFTH WHEEL CONTAINS A DEXTER AXLE ASSEMBLY, A DEFECT WITHIN THE AXLE UNIT CAUSED THE SHOCKS TO CHAFE/CUT THE ELECTRIC LINE TO THE BRAKES, PARTS FELL OUT AND LOSS OF BRAKING ABILITY/LOCK UP OCCURRED, DAMAGE TO CONSUMERS 1999 F350 AS A RESULT OF FAILURES. YH
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Sep 4, 2007. Source: NHTSA Office of Defects Investigation.