Owners filed 3 complaints about this vehicle with federal regulators, most often about the equipment › recreational vehicle/trailer. It has been recalled 3 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Tires
1
0
0
0
Equipment › Recreational Vehicle/Trailer
1
0
0
0
Electrical System
1
0
0
0
3 safety recalls
Part 573 reports
Equipment10V484000
Filed Oct 14, 2010394 vehiclesCarriage, Inc
Defect. CARRIAGE IS RECALLING CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH DIMPLEX ELECTRAFLAME, SYMPHONY, OR OPTIFLAME BRANDED ELECTRIC FIREPLACES, STOVES, AND FIREPLACE INSERTS. THE PLUG IN REMOTE CONTROL RECEIVER FOR THE FIREPLACE CAN OVERHEAT.
Risk. AN OVERHEATED RECEIVER COULD CAUSE A FIRE.
Remedy. CARRIAGE IS WORKING WITH DIMPLEX AND DIMPLEX WILL PROVIDE OWNERS A FREE REPLACEMENT PLUG-IN REMOTE CONTROL KIT. THE RECALL BEGAN ON JANUARY 28, 2011. OWNERS MAY CONTACT DIMPLEX NORTH AMERICA CUSTOMER SERVICE AT 1-888-346-7539.
Equipment › Recreational Vehicle/Trailer04V353000
Filed Jul 20, 20041,205 vehiclesCarriage, Inc
Defect. ON CERTAIN TRAVEL AND FIFTH WHEEL TRAILERS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, MODELS MR1031WB, MR1032BB, MR1033SB, MR1351WB, AND MR1352BB, THE MICROWAVES WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.
Risk. AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.
Remedy. SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS SHOULD CONTACT SAMSUNG AT 1-800-932-3837 OR CARRIAGE AT 1-574-642-3622.
Equipment › Recreational Vehicle/Trailer03V408000
Filed Oct 20, 20032,447 vehiclesCarriage, Inc
Defect. ON CERTAIN MOTOR HOMES EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE UNITS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.
Risk. AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.
Remedy. SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR CARRIAGE AT 574-642-3622.
What owners reported
Newest filings
Tires
Filed Dec 18, 20142,000 milesLA
TL* THE CONTACT OWNS A 2002 CARRIAGE CAMEO EQUIPPED WITH GOODYEAR TIRES, TIRE LINE: WRANGLER SR-A, TIRE SIZE: LT235/85/R16 TIRES AND DOT NUMBER: PJORH5HV3110. THE CONTACT STATED THAT WHILE THE VEHICLE PARKED, THE REAR DRIVER SIDE TIRE WAS FLAT. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE TIRE TREAD WAS SEPARATING. THE TIRE WAS NOT REPLACED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED ON THREE OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE VEHICLE AND TIRE MILEAGE WAS 2,000.
Electrical System
Filed Feb 9, 2006NC
DT*: THE CONTACT OWNS A 2002 CARRIAGE CAMEO MODEL # F34CK3 TRAILER. THE CONVERSION KIT THAT SWITCHES THE AC TO DC IS MALFUNCTIONING. THIS RESULTS IN THE LIGHTS DIMMING AND THE BATTERY BEING DRAINED OF WATER. THE DEALERSHIP WAS NOT ALERTED AND NO REPAIRS HAVE BEEN MADE. *AK
Equipment › Recreational Vehicle/Trailer
Filed Dec 2, 2003TX
THE CONSUMER RECEIVED RECALL NOTICE 03E044000 SUBJECT: MICROWAVE OVENS/CIRCUIT SHORT. THE CONSUMER CONTACTED SAMSUNG WHO INDICATED THAT THE PARTS WOULD BE SENT TO HIM AND A SERVICE DEALER IN THE AREA WOULD FIX THE MICROWAVE. AFTER A PERIOD OF TEN DAYS, THE CONSUMER CONTACTED SAMSUNG AGAIN. THE REPRESENTATIVE FOUND NO PARTS HAD BEEN ORDERED AND THEY COULD NOT LOCATE A DEALER IN THE CONSUMER'S AREA TO FIX THE MICROWAVE. *AK THE SCENARIO REMAINED THE SAME. *SCC *JB
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Oct 14, 2010. Source: NHTSA Office of Defects Investigation.