CAR DOESN'T WANT TO START RIGHT AWAY. ALMOST LIKE IT ISN'T GETTING GAS RIGHT AWAY. HAVE TO PUSH GAS PEDAL TO GET IT TO "REV" UP. WILL IDLE FUNNY WHEN AT STOPS.
2010 Cadillac SRX complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
FRONT HEADLIGHTS ARE LOW BEAM AND MAKE IT DIFFICULT TO DRIVE AT NIGHT. YOU CAN ONLY SEE A FEW FEET IN FRONT OF THE CAR.
I WAS ON AN INCLINE (DRIVEWAY) AT A RESTAURANT WHEN MY VEHICLE ROLLED BACKWARDS WHILE IN DRIVE ALMOST HITTING THE VEHICLE BEHIND ME. I NOTICED IT DOING THE SAME THING IN DRIVEWAYS WITH A SLOPE AND APPROACHING LIGHTS WITH HILLS. WHEN PRESSING ON THE BRAKE PEDAL ON A SLOPE, SUCH AS A HIGHWAY RAMP THE TRUCK ROLL BACKWARDS WHEN RELEASING THE BRAKE PEDAL. THIS IS VERY DANGEROUS AND SCARY AT THE SAME TIME. I HAVE HEARD OF OTHER PEOPLE SAYING THEIR VEHICLE WITH THIS MAKE AND MODEL DOING THE SAME THING. DURING THE RESTAURANT INCIDENT THE PEOPLE BEHIND ME WAS SO IRATE THINKING I WAS JUST BACKING UP ON THEM. IT REMINDED ME OF HAVING A VEHICLE WITH A STICK SHIFT WHEN REMOVING YOUR FEET OFF OF THE BRAKE TO PRESS ON THE GAS AND IT GOING IN REVERSE INSTEAD OF GOING FORWARDS.
I RARELY DRIVE AT NIGHT, BUT WHEN I DO THE LOW BEAM HEADLIGHTS ARE SO DIM I CANNOT SEE ANYTHING
MY HEADLIGHTS HAVE CONDENSATION AND ARE VERY DIM. THEREFORE, AT NIGHT IT IS VERY DIFFICULT TO DRIVE DUE TO THE DIMNESS. NOW, CADILLAC WANTS ME TO PAY UPFRONT FOR THE REPAIRS WHICH INCLUDES A DIAGNOSTIC TO BE DONE BY A CERTIFIED CADILLAC TECHNICIAN. I HAVE NO PROBLEM WITH HAVING CADILLAC DOING THE WORK BUT, I DO NOT THINK I SHOULD HAVE TO PAY UPFRONT. MY HUSBAND AND I ARE BOTH RETIRED AND ON A FIXED INCOME SO $1,500 IS A LOT OF MONEY FOR A PROBLEM THAT CADILLAC KNEW ABOUT FROM THE BEGINNING.
THE BRAKES RANDOMLY FAIL. WHEN DEPRESSING THE BRAKE, IT WILL BE SPONGY AND THE PEDAL WILL GO ALL THE WAY TO THE FLOOR WITHOUT FULLY STOPPING THE CAR. IF THE BRAKES ARE PUMPED, THEY USUALLY RETURN TO NORMAL. WHEN RESEARCHING THIS ONLINE, IT BECAME APPARENT THAT THIS IS A COMMON PROBLEM, AND AFTER SPEAKING TO CADILLAC, MY IMPRESSION IS THAT THEY ARE NOT PROACTIVELY TRYING TO SOLVE THIS POTENTIALLY LIFE THREATENING DESIGN FLAW.
2010 CADILLAC SRX:VEHICLE IDLE ROUGH AND KILLING I GET A ENGINE SHUT OFF MESSAGE AND CODES P0017 POPS UP I TAKE TO DEALERSHIP AND I AM TOLD IT'S MY TIMING CHAIN THAT NEEDS TO BE REPLACE VEHICLE IS STILL IN GREAT CONDITION I GOT AN OIL CHANGE THE DAY BEFORE INCIDENT PURCHASED THE VEHICLE 4 YEARS AGO .I DID RESEARCH AND FOUND THAT I AM NOT THE ONLY PERSON THAT'S HAVING THIS PROBLEM A RECALL NEEDS TO BE DONE ON TIMING CHAIN.IT WILL COST ME 2800 TO FIX VEHICLE IS STILL LIKE NEW BESIDES TIMING CHAIN
(1) REAR HATCH CANNOT BE OPENED MANUALLY, SENSOR SHORTED OUT DUE TO DESIGN FLAW ALLOWING WATER TO COME IN CONTACT WITH SENSOR. THIS IS A SAFETY ISSUE IN THE EVENT OF A FIRE.NO WAY TO EXIT THE VEHICLE FROM THE REAR. NO SAFETY RELEASE. (2) HEADLIGHTS POOR DESIGN , CONDENSATION BEHIND FRONT HEADLIGHTS MAKING IT IMPOSSIBLE TO SEE AT NIGHT. (3) SUNROOF DRAIN LINE TOO SHORT, DESIGN ISSUE. WATER COLLECTS FROM ROOF DRAIN AND LEAKS INTO PASSENGER FLOOR. WHEN THIS LINE BECOMES DISLODGED. DRAIN LINE IS ABOUT 2 INCHES TOO SHORT. CADILLAC KNOWS ABOUT THE PROBLEM BUT WILL DO NOTHING TO FIX IT. AGAIN ANOTHER $1000.00. THE FRONT DASH DASH NEEDS TO BE REMOVED TO FIX THIS. CADILLAC IS AWARE OF ALL THESE ISSUES AND REFUSES TO MAKE CORRECTIONS, THESE ARE ALL COMMON PROBLEMS NOT JUST MY VEHICLE BUT EVERY OTHER SRX FROM 2010 TO 2015. I'VE BEEN TO THE DEALER ON NUMEROUS OCCASION AND ALL I'VE GOTTEN WAS IT WILL COST X AMOUNT OF DOLLARS TO FIX IT. THEY RECENTLY SENT OUT A REPAIR FORM FOR THE HEADLIGHT ISSUE , BUT REQUIRE YOU TO PAY UP FRONT AND HOPEFULLY YOU'LL GET YOUR MONEY REIMBURSED AFTER FILLING OUT MULTIPLE FORMS.
SOMETIMES TAKING OFF IN THE CAR IT MIGHT NOT SHIFT CAUSING THE THE CAR TO REV. YOU CAN PULL OVER AND STOP PUT THE CAR INTO PARK THEN BACK INTO DRIVE IT WILL SHIFT PROPERLY YOU JUST NEVER KNOW! VERY VERY DANGEROUS IN BIG INTERSECTIONS AND BUSY CITIES.
THIS VEHICLE IS PRETTY GOOD BUT WHAT HAS FRUSTRATED ME FOR A COUPLE OF YEARS NOW IS BECAUSE MY WIFE DRIVES THIS VEHICLE AND THE LIGTHS ARE ALMOST NON-EXISTENT THE HEADLIGHTS ARE HORRIBLE FOR A WHILE IT APPEARED THERE WAS A LOT OF MOISTURE AND WATER IN HEADLIGHTS AND NOW WE HAVE TO USE BRIGHTS IN ORDER TO SEE ANYTHING. I WAS A PRICE OF 1600 FOR BOTH LIGHTS TO BE FIXED AND I AM A PASTOR AND DO NOT HAVE THAT KIND OF MONEY FOR LIGHTS. PLEASE HELP ME. I ALSO WITHIN THE LAST COUPLE OF YEARS AM NOW HAVING ISSUES IN AND OUT WITH RADIO AND THE SCREEN NOT MOVING UP OR DOWN AT SPORADIC INTERVALS. SOMETIMES IT WORKS AND OTHERS IT DOES NOT.
THERE IS MOISTURE COLLECTING IN THE HEADLAMPS AND HAS CAUSED THE DRIVER SIDE LOW/HIGH BEAM HID HEADLIGHT TO STOP WORKING.
PASSENGER HEADLIGHT ASSEMBLY HAS MOISTURE IN IT, WHICH BLOCKS THE LIGHT, AND HID LIGHT JUST FAILED. NOT A LIGHT BULB ISSUE, BUT OTHER ELECTRICAL COMPONENTS FAILING DUE TO MOISTURE. UNSAFE CONDITION, AND HUNDREDS OF SIMILAR COMPLAINTS ARE NOTED ON THE NHTSA COMPLAINTS SITE AND ELSEWHERE.
MOISTURE IN BOTH HEADLIGHT PLASTIC ASSEMBLIES CAUSING THE LOW BEAM LIGHTS TO APPEAR VERY DIM, RESTRICTING NIGHT VISION. THE ONLY OPTION IS TO DRIVE WITH THE HI BEAMS ON ALL THE TIME OR NOT TO DRIVE AT NIGHT. THE MOISTURE IS ALSO CAUSING THE BULBS TO GO OUT PREMATURELY.
THE FACTORY HEADLIGHTS ON THE 2010 CADILLAC SRX OVER TIME DEVELOP MOISTURE AND THE BULB BECOMES DIM. HID LENS BECOME OBSCURED AND MAKES IT EXTREMELY UNSAFE TO DRIVE AT NIGHT, ESPECIALLY ON UNLIT ROADS.
TL* THE CONTACT CALLED ON BEHALF OF A FRIEND WHO OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE WAS ALSO EXPERIENCED WHILE ATTEMPTING TO MOVE FROM A STOP. THE VEHICLE WAS TAKEN TO PETRO CADILLAC 4012 14TH ST, PASCAGOULA, MS 39567 WHERE THE SPARK PLUGS WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE CONTACT ALSO TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000.
HEADLIGHT ON PASSANGER SIDE NOT WORKING CHANGED BULBS AND FUSES STILL THE LOW AND HIGHBEAMS ARE NOT WORKING.
WHILE I WAS DRIVING AT A SPEED OF 50 MPH THE REDUCED ENGINE POWER SIGNAL CAME ON AND IT STARTED TO LOSE POWER AND POWERED DOWN TO 18MPH AND WOULD NOT GO ANY FASTER CAUSING ME TO ALMOST GET REAR ENDED, I HAD TOOK IN TO REPAIR SHOP RIGHT AWAY, THEY PUT IT ON THE SCANNER AND TOLD ME THAT I IT WAS A THROTTLE BODY ISSUE SO I GOT THAT FIXED THE NEXT DAY THE CHECK ENGINE LIGHT CAME ON AGAIN SO I TOOK IT BACK AND THEN THEY SAID THE TIMING CHAIN NEEDED TO BE FIXED AND THEN THEY SAID TO LOOK AND SEE IF IT WAS A RECALLED ISSUE BECAUSE WITH ONLY 102,000 MILES I HAD RESEARCHED AND I SEE A LOT OF COMPLAINTS ABOUT THE SAME ISSUE WITH MY SUV AND NO RECALLS, THE SHOP SAID ITS A BIG JOBS AND ITS GOING TO COST OVER 3,000 DOLLARS AND THE CAR IS ONLY WORTH 4500 AT THE PRESENT TIME, ALSO MY STABILITY CONTROL LIGHT STAYS ON THEY I HAD ALREADY GOT THAT FIXED ON AND THE LIGHT WENT OFF BUT NOW IT IS BACK ON THE SHOP SAID IT IS DUE TO THE POOR DESIGN ON CADILLAC'S PART FROM THE SMALL MAGNETIC RING THAT IS ATTACHED TO THE BEARING, I HAVE RESEARCHED THIS ALSO AND I SEE A LOT OF COMPLAINTS ABOUT THIS AND AGAIN NO RECALL, ALSO WHEN STARTING MY SUV ALL MY PANELS DON'T WORK AND IF I POWER DOWN MY WINDOWS IT IS VERY VERY SLOW TO COME BACK UP I HAVE TO SHUT MY CAR OFF AND RESTART IT FOR EVERYTHING TO WORK AGAIN , I HAD RESEARCHED THIS AND A LOT OF COMPLAINTS BUT AGAIN NO RECALL, ALSO THE FRONT HEAD LIGHT ARE CONSTANTLY FOGGING UP AGAIN BAD DESIGN ON CADILLAC I RESEARCHED THIS AND AGAIN A LOT OF COMPLAINT AS WE
WATER LEAKS INTO THE HEADLIGHTS POOR LIGHTING . ALMOST HAVE A ACCIDENT
WHILE L WAS CROSSING THE RAILROAD TRACKS, THE DRIVER SEAT CAME OUT OF ALIGNMENT AND JOLTED ME FORWARDS, THANKFULLY L HAD MY SEAT BELT ON. THIS HAPPENED RIGHT BY THE WAFFLE HOUSE ON CHESTER ROAD ADJACENT TO BOJANGLES AND FOOD LION 1/10/2020. I DON'T FEEL SAFE DRIVING WHILE THE SEAT MOVES WITH EVERY TURN OR BUMP L DRIVE OVER ON THE ROAD. PLEASE ADVISE.
MY CAR WAS GOING 70 ON THE INTERSTATE AND THE REDUCED ENGINE POWER SIGNAL CAME ON AND MY CAR JERKED AND STARTED POWERING DOWN. IT WAS A THROTTLE BODY ISSUE. NOW MY CARS ELECTRICAL SYSTEM WON'T WORK, AND ELECTRONIC STABILITY CONTROL WON'T WORK BECAUSE OF SMALL MAGNETS THAT HAD POOR DESIGN. MY CAR WINDOWS DON'T OPEN. THE ELECTRICAL SYSTEM SHUTS OF WHILE THE CAR IS DRIVING AND I CAN'T SEE MY STEERING PANEL AT ALL.
HEADLIGHTS GET WATER INSIDE ASSEMBLY AND SHORT OUT HEADLIGHTS
THE CHECK ENGINE LIGHT CAME ON, THEN IT WOULD GO OFF, ON AGAIN, OFF AGAIN. THE CODE WAS P000017. THEY SAID THE TIMING CHAIN NEEDED TO BE FIXED. THIS CAUSED A RECALL IN THE 2004-2009 SRXS AND YET I SEE THERE ARE MULTIPLE COMPLAINTS FOR THE SAME THING FOR THE 2010S AND NO RECALL. THERE ARE ONLY 113K MILES ON THIS CAR, THAT'S ABOUT 13K PER YEAR, MAINLY HIGHWAY MILES. THIS SHOULD NOT HAPPEN. CADILLAC DEALER WANTED TO CHARGE ME $3800 WHEN WITHOUT THIS ISSUE, THE CAR IS ONLY WORTH ABOUT $4500. I TRULY THINK THERE SHOULD BE A RECALL FOR THIS ISSUE AS IT SEEMS AROUND THIS MILEAGE, THIS ISSUE HAPPENS BASED ON RESEARCH THAT I DID.
WARNING LIGHT FOR LOW BEAM HEADLIGHT DRIVER SIDE CAME ON WHEN I STARTED MY CAR. UPON CHECKING THE HEADLIGHT I SAW THE HEADLIGHT WAS OUT AND THERE WAS WATER ACCUMULATED ON THE LENS COVER. I WAS TOLD BY MY MECHANIC THAT THIS A VERY FREQUENT PROBLEM WITH THIS CAR AND THAT BOTH LENSES HAD WATER ACCUMULATION. I HAD TO REPLACE THE BULB, BALLAST, AND FIRING MECHANISM IN ORDER TO GET THE HEADLIGHT TO WORK, BUT THE ERROR MESSAGE IS STILL ON DASH. WHEN I CALLED CADILLAC, THEY TOLD ME THERE WERE NO OTHER ISSUES WITH THIS CAR AND I WAS THE ONLY ONE COMPLAINING DESPITE THE CADILLAC SRX DEFECTIVE HEADLIGHT CLASS ACTION LAWSUIT IS CHESTER STEELE V. GENERAL MOTORS, LLC CASE NO.2:17-04323, IN THE U.S. DISTRICT COURT FOR THE CENTRAL DISTRICT OF CALIFORNIA. THE CAR IS ALWAYS GARAGED AT NIGHT - FOGGING OCCURS EVEN IF IT HAS NOT BEEN RAINING.
AFTER IT RAINED, I NOTICED THERE WERE 3+ INCHES OF WATER IN THE DRIVER SIDE HEADLIGHT ASSEMBLY CAUSING MOISTURE BUILDUP. THE BUILDUP LEADS TO HAVING NO HEADLIGHTS. I HAVE TRIED COVERING IT UP WITH CAR COVERS AND DRYING OUT THE WATER BUT NOTHING HAS WORKED. A FEW MONTHS HAVE GONE BY AND THE PASSENGER SIDE IS NOW ALSO AFFECTED.
I HAVE NOTICED EXCESSIVE WATER DROPLETS IN HEADLIGHTS IT'S SO BAD VISIBILITY IS A SAFETY CONCERN AT NIGHT BECAUSE YOU CAN SEE HEADLIGHTS DON'T EVEN LOOK LIKE THERE ON. I HAVE TO USE HIGH BEAMS WHICH PUTS OTHERS LIVES IN DANGER DUE TO BEING BLINDED BY THE BRIGHT LIGHTS THAT CAN LEAD INTO MORE CRASHES.
THE INSIDES OF MY HEADLIGHTS COLLECT CONDENSATION. THE BULBS ARE VERY DIM EVEN THOUGH THEY HAVE BEEN REPLACED WITH NEWER HIGH-INTENSITY BULBS. NIGHT DRIVING, ESPECIALLY WHEN ITS RAINING OR SNOWING IS HAZARDOUS.
POOR HEADLIGHT VISIBILITY DUE TO DIM LOW BEAMS AND MOISTURE BUILDUP INSIDE THE LENS. GM DOES NOT CONSIDER IT A SAFETY ISSUE AND THEREFORE HAS NOT ISSUED A RECALL. THE CAR IS NOT SAFE TO DRIVE AT NIGHT.
TOOK VEHICLE INTO GM CHEVY DEALER TODAY FOR TIRE ROTATION AND OIL/FILTER CHANGE. NO OTHER ISSUES. DOVE VEHICLE HOME AND NOTICED TWO LIGHTS ON DASHBOARD; ABS AND STABILITRAK. ALSO MESSAGE ON DIC INDICATING TO SERVICE ABS. NO ISSUES BEFORE DEALER SERVICE.
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT MOISTURE ACCUMULATED IN THE HEADLIGHTS, WHICH LED TO THE PASSENGER SIDE HEADLIGHT SHUTTING OFF. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH AT THE TIME OF THE FAILURE. THE VEHICLE WAS TAKEN TO FLOW CADILLAC (336-760-7000, LOCATED AT 1400 S STRATFORD RD, WINSTON-SALEM, NC 27103) WHERE THE HEADLIGHT ASSEMBLY WAS REPLACED; HOWEVER, THE FAILURE RECURRED WITH THE DRIVER'S SIDE HEADLIGHT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THE WARRANTY WAS EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 117,268.
I JUST BOUGHT THIS CAR FRIDAY ,FIRST I HAD A PROBLEM WITH WATER IN THE HEAD LIGHTS I CORRECTED THAT MY SELF ,NOW THE HEADLIGHTS ON DIM IS SO DIM IT'S DIFFICULT TO SEE THE ROAD AT NIGHT ,AT TIMES YOU CAN'T SEE THE WHITE STRIP ON THE SIDE OF THE ROAD I'M 69 YEARS OLD IT MAKES DRIVING AT NIGHT VERY DIFFICULT ,PLEASE CHECK THIS OUT THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
HEAD LITES WONT WORK WENT OUT, WATER GETS INTO THE LENS WITH CONDENSATION THERE ARE CLASS ACTION SUITES IN OTHER STATES RELATED TO THIS PROBLEM CANT DRIVE THE CAR AT NIGHT WITH THE NORMAL LIGHTS ON. 2010-2013 CADILLAC SRX'S ARE KNOWN FOR THIS PROBLEM DOES GENERAL MOTORS PLAN ON DOING A RECALL
SINCE THE SUNROOF DRAIN TUBE DISLODGED CAUSING WATER TO LEAK INSIDE CAUSING AN ELECTRICAL SHORT. THE COMPUTER DOESN'T SENSE THE DRIVER DOOR. YOU CAN DRIVE WITH THE DOOR OPEN AND NO AJAR WARNING. THE WINDOW DOESN'T GO UP OR DOWN. THE RADIO AND INTERIOR LIGHTS DO NOT GO OFF ONCE YOU EXIT THE VEHICLE. IT SHUTS OFF AUTOMATICALLY AFTER 10MINS AS OPPOSE TO SHUT OFF WHEN YOU OPEN THE DRIVER DOOR. THERE'S A CLASS ACTION LAWSUIT REGARDING THIS PROBLEM
SEALS ON LIGHTS ALLOWING WATER TO COLLECT AND SHORT OUT HEADLIGHTS
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT THE HEADLIGHTS WERE VERY DIM AND DID NOT SHINE BRIGHTLY ENOUGH. AS A RESULT, THE CONTACT COULD NOT SEE THE ROAD WHILE DRIVING AT NIGHT. THE CONTACT PURCHASED REPLACEMENT HEADLIGHTS AND TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE LIGHTS WERE REPLACED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 170,000. *BF*JB
LOW OCTANE FUEL WAS USED IN THE VEHICLE AND IT IS NOW MAKING A KNOCKING SOUND FROM THE ENGINE, LAGGING ON ACCELERATING, AND HAVING ISSUES STARTING.
I JUST BOUGHT THIS VEHICLE TWO DAYS AGO AND NOW REALIZED IT LOSES POWER WHILE DRIVING (IN-MOTION) AND THEN JUMPS AS IF IT WANTS TO CUT OFF. AT THE TIME, I WAS DRIVING ON A CITY STREET AND AS I TRIED TO ACCELERATE, THE PROBLEM OCCURRED. THIS IS VERY DANGEROUS AND SCARY BECAUSE IT CAN CAUSE A CRASH OR CAUSE OTHER CARS TO REAR-END IT. ALSO, IT SAYS AIRBAG NEEDS SERVICING.
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT THE HEADLIGHTS WERE NOT FUNCTIONING AND THE "SERVICE LIGHTING" WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MORRIE'S GOLDEN VALLEY CADILLAC (LOCATED AT 7400 WAYZATA BLVD, MINNEAPOLIS, MN 55426, (866) 493-2819) WHERE IT WAS DIAGNOSED THAT THE HEADLIGHT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 90,000.
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT THE VEHICLE RETAINED MOISTURE IN BOTH HEADLIGHT UNITS, WHICH AFFECTED THE BRIGHTNESS OF THE HEADLIGHTS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED FRANK KENT CADILLAC (3500 W LOOP 820 S, FORT WORTH, TX 76116, 817-385-1736) AND RECEIVED A QUOTE FOR THE REPAIRS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 100,000.
WHEN IT IS WARM OUTSIDE (ABOVE 75) WHEN THE BRAKES ARE APPLIED, THE PEDAL DOES NOT RETURN TO THE NEUTRAL POSITION, AND THE BRAKES ARE STILL ENGAGED. WE HAVE TO PULL UP ON THE BRAKE PEDAL, AND IT COMES BACK TO NEUTRAL.
THE BRAKE PEDAL DOES NOT FULLY RESET AFTER BEING DEPRESSED. THIS CAUSES THE REAR BRAKE LIGHTS TO REMAIN ON WHILE VEHICLE IS IN MOTION, BUT BRAKE IS NOT ACTUALLY BEING APPLIED.
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DRIVING 55 MPH, THE ENGINE DECELERATED AND THE VEHICLE STOPPED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTARTED AND THE CHECK ENGINE AND STABILITRAK INDICATORS ILLUMINATED. THE CONTACT CALLED CREST CADILLAC (2367 S TAMIAMI TRAIL, VENICE, FL 34293, (941) 584-8540), BUT THEY COULD NOT ASSIST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THEY PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 125,000. *JB
HE HEADLIGHTS GET MOISTURE IN THEM CAUSING HEADLIGHTS TO BARELY WORK. I CAN'T SEE ANYTHING AT NIGHT. IT IS SO DANGEROUS. THE COMPANY IS VERY MUCH AWARE OF THIS DEFECT IN THEIR PRODUCT AND HAS DONE NOTHING TO CORRECT IT. - OTTERTAIL, MN, US
TAKATA RECALL" HEADLIGHTS DON'T WORK GOOD AT NIGHT I HAVE TO USE HIGH BEAN BECAUSE THE LOW BEAN EVERYONE COMPLAIN ABOUT NOT ABLE TO SEE AND I DID RECEIVE A RECALL LETTER AND I TAKE IT TO THE DEALER BUT THEY SAY THAT THERE WAS NO RECALL FOR THIS CAR AND THIS IS BEEN GOIN ON SINCE I GOT THE CAR
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT CONDENSATION WAS PRESENT INSIDE THE FRONT DRIVER'S SIDE HEAD LAMP ASSEMBLY. ALSO, THE PASSENGER SIDE HEAD LAMP ASSEMBLY WAS FOGGY. THE FAILURES CAUSED THE HEADLIGHTS TO ILLUMINATE DIMLY. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE MANUFACTURER AND BELLEVUE CADILLAC (600 116TH AVE NE, BELLEVUE, WA) WERE NOTIFIED OF THE FAILURES, BUT NO ASSISTANCE WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 50,000.
HEADLIGHTS ARE GETTING EXTREMELY DIMMED AND NOW YOU CAN'T EVEN TELL IF THEY ARE ON VEHICLE IS UNDERIVABLE AT NIGHT TIME. I HAVE COMPLAINED MANY TIMES DIRECTLY TO CADILLAC CUSTOMER CARE BUT NO ONE CARE. DEALERSHIP SHIPS WANTS 1500.00 PER LIGHT TO REPLACE THEM. THERE SHOULD HAVE BEEN THE RECALL LONG TIME AGO.
11057 RECALL. AC COMPRESSOR NOT WORKING
WENT TO STOP ON FOUR SEPARATE OCCASIONS (SO FAR) AND MY BRAKE PEDDLE WENT TO THE FLOOR. HAD TO RUN OUT OF MY LANE TO MISS THE CAR IN FRONT OF ME......VERY DANGEROUS!!! MILEAGE 134,000
ENGINE RPMS REV ABRUPTLY BETWEEN 3K - 4K DURING SHIFTS. MOSTLY HAPPENING IN 1ST-3RD GEAR. THIS HAPPENS DURING ANY CONDITION WHERE MY VEHICLE IS ACCELERATED MODERATELY OR HIGHER. DURING LIGHT ACCELERATION IT IS LESS NOTICEABLE BUT WILL STILL SPIKE RPMS DURING SHIFTS. IT HOVERS AROUND 3K - 4K RPM BEFORE SHIFTING. WHAT IT FEELS LIKE UNDER ACCELERATION IS LIKE THE TRANSMISSION WENT INTO NEUTRAL FOR A FEW SECONDS THEN BACK INTO GEAR OR INTO NEXT GEAR UNDER HEAVIER ACCELERATION.
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DRIVING 70 MPH IN THE RAIN, THE DRIVER AND PASSENGER SIDE HEADLIGHTS WENT OUT AND WERE INOPERABLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE "CHECK PASSENGER SIDE HEAD LAMP" MESSAGE WAS DISPLAYED. THE VEHICLE WAS TAKEN TO BUD WEIZER MOTORS (2676 MILWAUKEE RD, BELOIT, WI 53511, (608) 466-1772) WHERE IT WAS DIAGNOSED THAT THE HEADLIGHTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE HEADLIGHT ASSEMBLY AND LIGHT BULBS; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE LOCAL DEALER. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 142,000.
THE VEHICLE SWITCHES TO STABILITRAC AND ABS AT THE SAME TIME CAUSING THE ENGINE TO NOT SHIFT INTO THE NEXT GEAR. THIS CAUSES THE TRANSMISSION TO BE OVER RAM AND I HAVE TO STOP THE VEHICLE COMPLETELY AND PUT IT INTO SPORT MODE AND MANUALLY SHIFT THE GEARS IN ORDER FOR IT TO SHIFT GEARS. THE VEHICLE IS IN MOTION AT THE TIME OF TRANSMISSION NOT SHIFTING CORRECTLY INTO THE NEXT RPM.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2010 Cadillac SRX → · Every SRX year → · How the figures are calculated →