Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
THE CONSUMER STATES THAT THE SUN SHINES UPON THE LIGHT GRAY DASHBOARD, THE DASH BOARD REFLECTS UP INTO THE WINDSHIELD REDUCING THE VISIBILITY BY AN ESTIMATED 30 PERCENT. THE CONSUMER HAS PLACED A BLACK CLOTH ON THE DASH TO IMPROVE THE VISIBILTY AND FEELS THAT THE SOLUTION TO THIS PROBLEM IS SIMPLE AND INEXPENSIVE; MAKE THE DASH BOARD FLAT BLACK. *SCC
VEHICLE HAS BEEN TAKEN TO DEALER SHOP AND HAS A PROBLEM WITH FUEL INJECTION. CONSUMER STATED HAVING THIS PROBLEM BECAUSE OF ENGINE LIGHT COMING ON. DEALER STATED THAT VEHICLE WAS NOT SAFE TO DRIVE.*AKTHE SYSTEM WAS CHECKED AND FOUND THAT THE NUM. SIX CYLINDER HAD BURNED OUT AND AN INJECTOR HAD SHORTED OUT. THIS IS THE SECOND VEHICLE CONSUMER HAS HAD THAT EXPERIENCED THIS PROBLEM. *JG
CONSUMER OPENED TRUNK WITH REMOTE CONTROL. TRUNK LID OPENED, CONSUMER BENT OVER TO GET SOMETHING OUT OF TRUNK, AND LID CLOSED AND CAME DOWN ON CONSUMER'S HEAD. *AK *YH
THERE IS A REFLECTION FROM THE WINDSHIELD WHICH IS VERY BLINDING TO THE DRIVER. ALSO THE DEFROSTER VENT ON THE DASH REFLECTS OFF THE WINDSHIELD SO THAT VISIBILITY IS IMPAIRED. DEALER HAS NO FIX. MY FIX WAS TO PLACE A DARK RUG ON THE DASH. I FEEL THAT THIS IS A DESIGN FLAW AND THE MANUFACTURER SHOULD CORRECT IT.*AK
WHILE DRIVING AT 35MPH VEHICLE WENT OFF THE SIDE OF ROAD ON AN INCLINE, HIT LEFT FRONT OF VEHICLE, AND WENT INTO A TREE. UPON IMPACT, NONE OF THE AIR BAGS DEPLOYED. *AK
DEFROSTER VENT ON DASH IS DESIGNED IN SUCH A WAY THAT IT REFLECTS OFF THE WINDSHIELD EVEN ON A CLOUDY DAY. CONSUMER IS UNABLE TO DRIVE VEHICLE DUE TO THIS REFLECTION. DEALER ADMITTED IT WAS A DESIGN FLAW, BUT HAS NO REMEDY.*AK
THERE IS A REFLECTION FROM THE DEFROSTER VENT ON THE DASHBOARD WHICH IS VERY BLINDING TO CONSUMER. TOOK VEHICLE TO DEALER, BUT PROBLEM STILL EXISTS. *AK *TT
MY WIFE ARLENE L HOLMQUIST WAS DRIVING HOME FROM HER VOLUNTEER JOB 75 MILES AT 5:30 PM IN THE AFTERNOON AND FELL ASLEEP APPROXIMATLEY 12 MILES FROM HOME AND WENT ACROSS THE MIDDLE LINE AND ONTO THE OPPOSITE SIDE OF THE ROAD AND RECEIVED SERIOUS PHYSICAL HARM IN THE ONE CAR ACCIDENT. FRACTURED NOSE FACIAL CUTS AND BRUISES AS WELL AS BRUISES ON HER UPPER AND LOWER BODY. NONE OF THE AIR BAGS DEPLOYED/ CAR WAS HIT IN THE CENTER OF THE FRONT OF THE CAR ALSO MAJOR DAMAGE ON THE LEFT FRONT OF THE CAR. TWO NEW SENSORS WERE INSTALLED WHEN THE REPAIRS WERE DONE. CAR WAS IN THE GARAGE 43 DAYS. *AK
AFTER DRIVING VEHICLE FOR ABOUT 1 HOUR, CONTROL BUTTONS ON STEERING WHEEL FOR CRUISE CONTROL AND RADIO ARE VERY HOT TO BE TOUCHED. DEALER STATED MANUFACTURER IS AWARE OF PROBLEM, BUT OFFERS NO SOLUTION.*AK *YD
WHEN THIS VEHICLE IS PARKED FORWARD ON A SLIGHT INCLINE THE TRUNK LID BOUNCES, WHEN OPENED BY THE REMOTE. BOTH MY WIFE AND MYSELF HAVE BEEN HIT ON THE HEAD, I RECEIVED A SLIGHT LACERATION. THIS IS A DANGEROUS SITUATION. SOMEONE CAN GET A CONCUSSION. WE HAVE GONE THROUGH ALL OF BUICK'S CHANNELS OF COMPLAINT.*AK
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2002 Buick Lesabre → · Every Lesabre year → · How the figures are calculated →