THE DASH OF OUR 2002 LASABRE BETWEEN THE STEERING WHEEL AND THE WINDSHIELD HAS PULLED APART AND IS BECOMING AN OBSTRUCTION TO OUR VIEW. THE SEPARATION IS ABOUT AN INCH AND IS BEGINNING TO LIFT UP. ALSO THE DRIVERS SIDE DASH WHERE THE AIR BAG IS LOCATED IS STARTING TO BULGE FROM THE DASH AND COULD BE PRESENTING A SAFETY HAZARD IF IT CONTINUES TO EXTEND OUT FARTHER. *TR
2002 Buick Lesabre complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
THE DASHBOARD COVER SEPARATED FROM THE DASHBOARD ON MY 2002 BUICK LESABRE LIMITED. EVENTUALLY, THE COVER WILL SEPARATE ENOUGH TO BLOCK THE DRIVER'S VIEW FROM THE DRIVER'S SEAT. THIS HAS THE POTENTIAL TO RESULT IN A SERIOUS AUTOMOBILE CRASH THAT COULD RESULT IN DEATH OR INJURY TO THE DRIVER AND PASSENGERS AND THE DRIVER AND PASSENGERS IN THE VEHICLE THAT IS STRUCK IN AN INCIDENT. A SAFETY RECALL IS NEEDED SO THAT BUICK WILL RECALL MODELS THAT ARE EFFECTED AND THUS AVOID A SERIOUS CRASH. *TR
WHEN WE FIRST BOUGHT MY BUICK BACK IN 2002 WE HAVE HAD TRANNY PROBLEMS WITH NOISES AND HESITATION. WE TOOK IT BACK TO THE DEALERSHIP AND THEY REPLACED THE VALVEBODY. THAT DIDN'T HELP THE NOISE BUT IT HELPED THE HESITATION. THE NOISE IS A WHINING NOISE IN FIRST AND SECOND GEAR BUT WHEN YOU GET IN THIRD IT GOES AWAY. THAT IS DUE TO A BAD SUN GEAR. WHICH ULTIMATELY LED TO THE DESTRUCTION OF MY TRANSMISSION. WE TRIED TO GET THE DEALERSHIP TO HELP US BUT THEY JUST SAID IT WAS DUE TO NORMAL WEAR AND TEAR (TYPICAL DEALER DOESN'T WANT TO TAKE RESPONSIBILITY). AFTER $3200 AND 4 DAYS WE HAD A NEW TRANNY. I DROVE IT FOR 3 DAYS AND THE WHINING NOISE CAME BACK. I AM GOING TO TAKE IT BACK AND TELL THE TO FIX IT BECAUSE I DON'T FEEL LIKE PAYING $3200 FOR ANOTHER TRANNY. *TR
TL*THE CONTACT OWNS A 2002 BUICK LESABRE. THE CONTACT TOOK HER VEHICLE TO A CAR WASH AND WAS INFORMED THAT IT COULD NOT BE WASHED BECAUSE THE TWO REAR WINDOWS HAD DROPPED DOWN INTO THE DOOR AND WOULD NOT ROLL BACK UP. THE DEALER STATED THAT THE REGULATOR CABLE GUIDES WERE CRACKED AND TWISTED. THE CABLES WERE REPLACED AT THE COST OF $250 AND THE DEALER WAS REIMBURSED BY GM. ON AUGUST 6, 2008, THE FAILURE RECURRED WITH THE FRONT DRIVER'S SIDE WINDOW. THE DIAGNOSIS WAS A FAILED REGULATOR AND IT WAS REPAIRED AT THE COST OF $674.04. THE CURRENT MILEAGE WAS 27,283 AND FAILURE MILEAGE WAS 20,135.
2002 BUICK LE SABRE WINDOW REGULATOR BROKE AND REPLACED BOTH REAR WINDOWS AND DRIVERS SIDE WINDOW. *TR
TL*THE CONTACT OWNS A 2002 BUICK LESABRE. THE CONTACT STATED THAT THE INSTRUMENT CONTROL PANEL HAS SEPARATED INTO TWO PARTS. THE FAILURE ORIGINALLY BEGAN NEAR THE DRIVER'S SIDE AND CURRENTLY EXTENDS 20 INCHES TO THE PASSENGER SIDE OF THE PANEL. THE DEALER STATED THAT THE FAILURE COULD BE REPAIRED, BUT THEY COULD NOT IDENTIFY THE CAUSE OF THE FAILURE. THE MANUFACTURER DID NOT PROVIDE ANY ASSISTANCE AND THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT HAS PICTURES OF THE FAILED COMPONENT. THE FAILURE MILEAGE WAS 69,000 AND CURRENT MILEAGE WAS 71,400.
I HAVE 2002 BUCK LASABRE, CUSTOM; ONLY 22,000 MILES. ONLY I USE THE CAR , IT LOOKS LIKE NEW. ASKING DIRECTION, I OPENED RIGHT FRONT WINDOW. BUT I WAS UNABLE TO CLOSE IT. I OPEN FRONT WINDOWS ONLY IN RARE CASES - TO ASK SOMETHING; MAYBE 10-15 TIMES SINCE 2002. DURING THE NIGHT THE CAR REMAINED OPEN AND SOMEONE TOOK SPORTIVE SHOES AND ABOUT $12 THAT I FORGOT TO TAKE HOME. NEXT DAY I CAME TO BUICK AUTO SHOP (THE DEALERSHIP WHERE I BOUGHT THE CAR IN 2002) AND I WAS TOLD THAT THIS WAS WINDOW REGULATOR AND IT WOULD COST $760. I AM A RETIREE AND CAN'T PAY SUCH AMOUNT. I OPEN A PART OF THE DOOR AND FOUND OUT THAT THE REASON WAS A DEFECTED CAM. I NEEDED 3 SMALL PARTS ( AN UPPER FRONT CAM, WHEEL (BOTH FROM PLASTIC) AND A GUIDE (FROM METAL) THAT FIX THE CAM AND WHEEL TO THE FRAME. ALL THESE PARTS SHOULD COST ONLY SEVERAL DOLLARS BUT NOBODY GAVE ME THEIR NUMBERS. I WAS TOLD THAT IT IS IMPOSSIBLE TO ORDER THEM. ON THE INTERNET I FOUND MANY SIMILAR COMPLAINTS. AS IF THE COMPANY DELIBERATELY PUT DEFECTED PARTS THAT CAN BE EASILY CHANGED BUT ONLY BY GM EMPLOYEES ( A CUSTOMER LEAVES UNNECESSARY DEFECTED UNIT) AND SOLD AGAIN AS NEW. *TR
WHILE DRIVING WINDOW PASSENGER SIDE FELL DOWN AND COULD NOT BE BROUGHT UP. *TR
BROKEN REAR DRIVER WINDOW REGULATOR ON 2002 LESABRE BUICK. 72,000 MILES. LOWERING WINDOWS AND WINDOW STOPPED WORKING IN DOWN POSITION. $400 TO FIX AND 3-5 DAYS. *TR
2002 BUICK LASABRE LIMITED HAS ALUMINUM ALLOY WHEELS THAT ARE SERIOUSLY CORRODING AT THE SEALING RIM CAUSING A SERIOUS LOSS OF TIRE AIR PRESSURE. WE HAD TO PAY OUR BUICK DEALER TO CLEAN AND EPOXY COAT THE WHEELS TO STOP THE LEAKING. IT FAILED TO RESOLVE THE PROBLEM. WE HAVE TO CHECK THE TIRE AIR PRESSURE EVERY DAY OR 150 MILES OR THE TIRES CAN BECOME SO DEFLATED THAT THEY ARE UNSAFE. THIS ISSUE IS JUST AS SERIOUS AS THE FORD EXPLORER/FIRESTONE TIRE ISSUE AND NO ONE AT BUICK OR GM WILL ADMIT THEY HAVE A PROBLEM. *TR
TL*THE CONTACT OWNS A 2002 BUICK LESABRE. THE REAR WINDOW REGULATORS FAILED AND AS A CONSEQUENCE THE WINDOW DEVICES ARE NOT OPERATING NORMALLY. THE REGULATORS WERE REPAIRED THREE TIMES AT AN EXPENSE OF $525.00 EACH. THE DEALER AND A TECHNICIAN STATED THE REGULATORS ARE POORLY DESIGNED AND WILL CONTINUE FAIL. THE FAILURE MILEAGE WAS 62,000 AND THE CURRENT MILEAGE WAS 83,000. UPDATED 07/07/08. *LJ UPDATED *JB
RIGHT FRONT POWER WINDOW REGULATOR FAILURE, DUE TO DEFECTIVE PLASTIC CABLE GUIDE LOCATED AT THE TOP OF THE REGULATOR. RIGHT FRONT WINDOW FAILED, FELL DOWN INSIDE THE DOOR AND COULD NOT BE RAISED. THIS HAPPENED AUGUST 2006 APROX. NEXT THE RIGHT REAR WINDOW REGULATOR FAILED ABOUT 3 MONTHS LATER. THEN THE LEFT REAR WINDOW REGULATOR FAILED. ALL 3 WINDOWS HAD THE EXACT SAME PROBLEM, A PLASTIC GUIDE AT THE TOP OF THE REGULATOR IS GUIDING A METAL CABLE UNTO A PLASTIC WINDING SPOOL, WHEN THE GUIDE BREAKS THE CABLE BECOMES TANGLED ON THE SPOOL AND CAN NOT BE RAISED. I PAID FOR AND REPLACED THE WINDOW REGULATOR RIGHT FRONT BEFORE THE OTHER 2 WINDOWS FAILED. I FILED A COMPLAINT WITH GENERAL MOTORS, THEIR RESPONSE AFTER MANY PHONE CALLS THEY AGREED TO PAY FOR THE PART ONLY. I DON'T HAVE THE BILL FOR THE REGULATOR IN FRONT OF ME BUT THE COST WAS ABOUT $ 318.00 THEY REFUSED TO PAY FOR THE DEFECTIVE REAR WINDOW REGULATORS REPAIR. I WAS TOLD TO HAVE THE VEHICLE REPAIRED AT MY EXPENSE THEN FILE A NEW CLAIM AND WAIT FOR THEIR ANSWER. I HAVE PROPPED BOTH REAR WINDOWS SHUT WITH A PIECE OF WOOD, THEY CAN NO LONGER BE LOWERED. THIS IS A SAFETY ISSUE, PLEASE INVESTIGATE. *TR
2002 BUICK LESABRE LIMITED 28,000 MILES. THE WINDOWS SIMPLY FALL DOWN INSIDE THE DOOR. WE REPLACED ONE BACK WINDOW UNDER A YEAR AGO AT THE COST OF $600.00 DOLLARS. RECENTLY, THE OTHER BACK WINDOW DROPPED INSIDE THE DOOR. ON APRIL 28, 2008, BUICK CUSTOMER RELATIONS DEPARTMENT ADVISED PAYING THE DEALER TO DIAGNOSE THE PROBLEM. ON OTHER TELEPHONE CONVERSATIONS, THE BUICK CONSUMER RELATIONS DEPARTMENT HAS INFORMED OUR DAUGHTER WHO CALLED ON OUR BEHALF THAT NO RECALL FOR THE WINDOW PROBLEMS EXISTS ON THE VEHICLE. *TR
TWO OF FOUR WINDOW REGULATORS HAVE FAILED LEAVING THE WINDOWS IN THE DOWN POSITION. THERE WAS NO NOTICE PRIOR TO THE FAILURES. THE WINDOWS WERE PUT IN THE DOWN POSITION AND WOULD NOT CLOSE. IT IS EXTREMELY DISCONCERTING THAT THIS COULD HAPPEN AND MY WIFE AND TWO YOUNG CHILDREN (AGES 2 & 4) COULD BE LEFT IN THE RAIN WITH NO WAY OF CLOSING THE WINDOW. I FEEL THAT GM NEEDS TO REIMBURSE OWNERS FOR THE COST OF REPLACING THESE WINDOW REGULATORS. THE FIRST INCIDENT OCCURRED IN 11/07 AND THE SECOND INCIDENT OCCURRED IN 2/08. *TR
POWER WINDOW REGULATOR FAILURE. *TR
TL*THE CONTACT OWNS A 2002 BUICK LESABRE. WHILE DRIVING AT AN UNKNOWN SPEED, THE FRONT DRIVER SIDE ELECTRICAL WINDOW CAME DOWN APPROXIMATELY ONE INCH. THE CONTACT PRESSED THE BUTTON TO RAISE THE WINDOW AND IT DROPPED. APPROXIMATELY FIVE MONTHS LATER, THE PASSENGER SIDE REAR WINDOW DOES NOT OPERATE AT ALL. SIX MONTHS LATER, THE REAR DRIVER SIDE WINDOW STOPPED OPERATING AS WELL. THE CURRENT MILEAGE WAS 45,000 AND FAILURE MILEAGE WAS 40,000. UPDATED 04/03/08. *LJ
2002 BUICK LASABRE CUSTOM REGULATORS AT BOTH REAR POWER WINDOWS MALFUNCTIONING. THE CABLE THAT GUIDES WINDOW UP AND DOWN JUMPED THE TRACKING AND WAS CHEWED AND TWISTED MAKING IT NECESSARY TO BE REPLACED COSTING $400 AT EACH OCCURRENCE. *TR
POWER WINDOW FAILURE ON 2002 BUICK LESABRE. I OWN A 2002 BUICK LESABRE WHICH I PURCHASED NEW. I ALSO PURCHASED AN EXTENDED SERVICE WARRANTY FROM GENERAL MOTORS WHEN I PURCHASED THE VEHICLE IN AUGUST, 2002. JUST AS THE VEHICLE TURNED 2 YEARS OLD, THE POWER WINDOWS STARTED FAILING ONE BY ONE. TO DATE I HAVE REPLACED THREE OF THE WINDOW MOTORS AND ONE HAS NOW FAILED FOR THE SECOND TIME. IT SEEMS THAT GM SHOULD BE VERY AWARE OF THIS PROBLEM WITH DEFECTIVE WINDOW MOTORS SINCE I HAVE BEEN FINDING MANY COMPLAINTS ON THE INTERNET, AND I HAVE ALSO SPOKEN TO OTHER BUICK OWNERS. I AM ALSO BEING TOLD THAT EVEN THOUGH MY CAR HAS LESS THAN 55000 MILES ON IT MY EXTENDED WARRANTY EXPIRED IN AUGUST 2007. (IT RAN CONCURRENTLY WITH THE BUMPER TO BUMPER FOR THREE YEARS). THE COST OF THE WINDOW REPAIR IS APPROXIMATELY $600.00 PER WINDOW. THE DEALERSHIP HAS FINALLY AGREED TO GIVE THE PARTS AND I PAY FOR REPAIR, ($120.00), WHICH IS STILL A LOT OF MONEY FOR SHODDY WINDOWS. I HOPE YOU ARE ABLE TO DO SOMETHING SO THAT GM WILL GIVE US A PERMANENT FREE FIX TO THIS PROBLEM. *TR
TL*THE CONTACT OWNS A 2002 BUICK LESABRE. ON TWO DIFFERENT OCCASIONS, THE FRONT DRIVER SIDE WINDOW AND THEN THE REAR DRIVER SIDE WINDOW CAME DOWN AND WOULD NOT GO BACK UP. BOTH WERE REPAIRED BY GM. THE REAR PASSENGER SIDE WINDOW ROLLED DOWN IN NOVEMBER OF 2007 AND WOULD NOT GO BACK UP. THE CONTACT WAS INFORMED THAT THE REPAIR WAS HER RESPONSIBILITY. GM WANTED $673 FOR THE REPAIRS. THE CURRENT MILEAGE WAS 43,000 AND FAILURE MILEAGE WAS 26,149. UPDATED 01/24/08 *BF UPDATED 01/24/08 *TR
JAN 2007 - FRONT DRIVER SIDE WINDOW FELL DOWN IN DOOR WHILE ROLLING DOWN TO PAY AIRPORT TOLL - WINDOW MOTOR REPLACED ~$500 OCT 2007 - REAR DRIVER SIDE WINDOW FELL INTO DOOR WHILE CAR WAS PARKED - WINDOW MOTOR REPLACED ~$500 DEC 2007 - REAR PASSENGER SIDE WINDOW FELL INTO DOOR WHILE DRIVING IN 25 M.P.H. ZONE - BEING REPAIRED. *TR
2002 BUICK LESABRE. LETTER ON BEHALF OF CONSTITUENT, EXPRESSING CONCERN ABOUT THE REGULATOR THAT CONTROLS THE WINDOW GLASS. *KB THE REAR DOOR REGULATOR ON THE DRIVERS SIDE FAILED. THE CONSUMER STATED IN SEPTEMBER 2007, THE REGULATOR ON THE REAR PASSENGER DOOR FAILED. *JB
ENGINE STALLS WHILE DRIVING. NO WARNING. ENGINE WILL RESTART, BUT WILL ONLY RUN FOR A FEW SECONDS, THEN STALLS AND WILL NOT RESTART. NO CHECK ENGINE LIGHTS OR OTHER INDICATIONS THAT THERE IS A PROBLEM. HAPPENS AT HIGH AND LOW SPEEDS. CAR WILL RESTART AND OPERATE NORMALLY AFTER SITTING FOR A FEW HOURS, USUALLY OVERNIGHT. CAR HAS BEEN TOWED 7 TIMES FOR THIS PROBLEM. DEALER HAS REPLACED TWO IGNITION MODULES, AND ONE CRANKSHAFT POSITION SENSOR. CAR HAS BEEN AT THE DEALER FOR THIS PROBLEM FOR A TOTAL OF TWELVE WEEKS SINCE INITIAL OCCURRENCE, WHILE THE DEALER TRIES TO DUPLICATE THE PROBLEM. DEALER MOST OF THE TIME CANNOT DUPLICATE THE PROBLEM. MOST RECENT OCCURRENCE, THE CAR DISPLAYED THE FOLLOWING CODES: B1009 AND B2734. MILEAGE BETWEEN INCIDENTS RANGES FROM AS HIGH AS 15,000 MILES TO 1,500 MILES. CAR IS UNDEPENDABLE, AND MUCH MORE IMPORTANT, UNSAFE. *TR
IT IS CURRENTLY 39 DEGREES AND RAINING IN SAN ANTONIO TEXAS AND I JUST HAD THE SECOND WINDOW ON MY 2002 BUICK LESABRE FAIL. THIS IS RIDICULOUS! MY GRANDFATHER WORKED FOR GM FOR 40 YEARS AND I HAVE BEEN LOYAL TO A FAULT. PLEASE HELP ME UNDERSTAND WHY THIS IS HAPPENING TO ME AND APPARENTLY MANY OTHERS AND BUICK WON'T RECALL THE CARS TO FIX THEM. AT 500 DOLLARS EACH I AM FURIOUS. SHAME ON YOU GM. *TR
TL*THE CONTACT OWNS A 2002 BUICK LESABRE. WHILE DRIVING 30 MPH, THE REAR PASSENGER SIDE WINDOW DROPPED AND WOULD NOT ROLL BACK UP. THERE WERE NO PRIOR WARNING INDICATORS. THE WINDOW HAD NOT BEEN PREVIOUSLY TAMPERED WITH BEFORE THE FAILURE OCCURRED. THE VEHICLE WAS NOT INSPECTED BY A DEALER. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 47,000.
BOTH REAR PASSENGERS CAR WINDOW REGULATORS BROKE AND THE WINDOWS FELL DOWN WITH IN 2 DAYS OF EACH OTHER. *TR
I OWN A 2002 BUICK LE SABRE. I HAVE A BROKEN REAR WINDOW REGULATOR ON THE RIGHT SIDE REAR. IT IS STUCK IN THE DOWN POSITION. I AM AWAITING AFTERMARKET PART TO REPAIR MYSELF SINCE ON-LINE INFORMATION INDICATES THIS IS A VERY PREVALENT PROBLEM, AND QUITE EXPENSIVE (>$500) TO REPAIR AT THE DEALER OR IN A BODY SHOP. THERE ARE NUMEROUS REPORTS OF PROBLEMS WITH BUICK REGULATORS, AND IT SEEMS NOBODY HAS ADDRESSED THE PROBLEM: NOT BUICK NOT NHTSA. THERE SHOULD BE A RECALL, AND THERE SHOULD BE COMPENSATION FOR REPAIRS PEOPLE HAVE BEEN FORCED TO PAY OUT OF THEIR POCKET. I OWN 2 BUICKS AT THIS TIME, AND WILL PROBABLY NEVER BUY ANOTHER. *JB
2002 BUICK LESABRE 3.8 L ENGINE WOULD BE HARD TO START AFTER IT WAS DRIVEN AND RESTARTED AFTER 15 MINUTES (OR MORE) OF BEING OFF. THE CAR SOMETIMES HAS TO WAIT FOR .5 HOURS BEFORE IT WILL START. THIS HAPPENED A YEAR AGO ALSO. I HAVE CHECKED THE MAF SENSOR. THE CAR HAS ALSO STALLED WHILE DRIVING AT LOW SPEEDS. IF I WAIT FOR 3 MINUTES TO RESTART AFTER STALLING IT WILL RESTART AND USUALLY GO LONG DISTANCES 100 MILES WITHOUT FAILURE. *TR
10-18-07 WENT OUT TO CHECK WINDOWS BEFORE STORM AND NOTICED RIGHT SIDE REAR WINDOW WAS DOWN SLIGHTLY. WHEN I TRIED TO PUT IT UP I FOUND THAT THE WINDOW REGULATOR HAD FAILED AND JUST LET THE WINDOW DROP. THIS IS THE SECOND ONE TO FAIL THIS MONTH. FIRST ONE FAILURE 10-3-07 THIS IS PLAINLY A FACTORY DEFECT THAT BUICK WILL NOT ADDRESS ON IT'S OWN. *TR
10/3/07 WHILE DRIVING DOWN ROAD WITH NOBODY IN REAR PASSENGER SIDE, REAR WINDOW JUST DROPPED AND WOULDN'T GO UP. TOOK TO BETTEN AUTO FOR REPAIR AND WAS TOLD THE REGULATOR WAS BROKE AND REPAIR COST WAS $592.00. AND THAT THIS IS A COMMON PROBLEM. AND WHEN 1 GOES THE OTHER ARE SURE TO FOLLOW. *JB
I HAVE A 2002 BUICK LESABRE WITH JUST OVER 23,000 MILES AND AFTER CLOSING THE DOOR THE POWER WINDOW BEHIND THE DRIVER'S SEAT, HAD DROPPED DOWN AND WOULD NOT GO UP. I RETRIEVED A WEB SITE BELOW WITH NUMEROUS OTHERS THAT HAVE EXPERIENCED THE SAME PROBLEM.(SEE BELOW) COULD YOU SEE THAT THE MANUFACTURER OF THIS POWER ASSEMBLY ISSUE A RECALL FOR THIS FAULTY WORKMANSHIP. PURCHASED AT SHARPE BUICK DEALERSHIP 1010 28TH ST. S.E. GRAND RAPIDS, MI. 49508 IN YEAR 2002 WITH 6,000 MILES ON ODOMETER. HTTP://WWW.CARSURVEY.ORG/VIEWCOMMENTS_REVIEW_52823.HTML *TR UPDATED 01-15-08. *KB UPDATED *JB
2002 BUICK LASABRE - A RARELY USED (NO CHILDERN) BACK WINDOW FELL SUDDENLY WHILE DRIVING. JUST HAD IT REPLACED AT THE DEALERSHIP AT A COST OF $442 (AFTER GETTING THEM TO LOWER THE PRICE $50 - SO TOTAL WOULD HAVE BEEN $492). THIS IS AN KNOWN PROBLEM BY GM. THE DEALERSHIP AND GM HAS NOT OWNED UP TO THIS PROBLEM. THE PART ON THE OPEN MARKET IS ONLY $99 - THE DEALERSHIP CHARGES $344 FOR THE SAME PART.
I OWN A 2002 LESABRE AND IN THE LAST SIX MONTHS I HAVE HAD (3) OF MY WINDOW REGULATORS TO BREAK. FIRST WAS THE PASSENGER WINDOW IN THE FRONT AND TWO WEEKS AGO THE ONE IN THE BACK ON THE PASSENGER SIDE BROKE AND TODAY 08/21/2007 THE ONE BEHIND THE DRIVER BROKE WHILE I WAS DRIVING ON THE HIGHWAY. *TR
1) NO EVIDENCE LEADING UP TO FAILURE 2) WINDOW MECHANISM FAILED, WINDOW WOULD NOT RETURN TO CLOSED POSITION 3) HAD TO HAVE BUICK REPLACE MECHANISM AT OVER $500 EXPENSE THERE ARE OVER 82 RECORDS OF THIS EXACT PROBLEM ON CARSURVEY (.ORG) - AND NOT EVERYONE SURFS TO RECORD THEIR PROBLEM. *TR
ON JUNE 18, 2007, I HEARD A LOUD NOISE FROM THE BACK OF THE CAR. I HAD NO IDEA WHAT IT WAS UNTIL I GOT HOME AND NOTICED THE REAR RIGHT WINDOW WAS OPEN. I TRIED TO CLOSE IT BUT IT WOULD NOT CLOSE. I BROUGHT IT TO MY MECHANIC AND HE SAID IT WAS THE REGULATOR/MOTOR THAT BROKE. HE SAID THAT IT WAS COMMON IN BUICKS BECAUSE THE PARTS ARE MADE OF PLASTIC. TODAY IT HAPPENED AGAIN, THIS TIME TO THE LEFT REAR WINDOW. SLIGHT POPPING NOISE AND THE WINDOW SLID DOWN AND I COULDN'T GET IT BACK UP. I WAS ALONE BOTH TIMES AND NO ONE EVER RIDES IN THE BACK. I THINK I MAY HAVE OPENED THOSE WINDOWS LESS THAN A DOZEN TIMES. I ONLY HAVE 11,000 MILES ON THE CAR AND CAN'T BELIEVE THAT THIS HAS HAPPENED. *JB
WINDOW ON RIGHT DRIVER SIDE AND ON LEFT REAR DRIVER SIDE BROKEN IN DOWN POSITION. NEITHER WINDOW WAS USED EXCESSIVELY. *JB
DEFECTIVE POWER WINDOW REGULATORS ON MY 2002 BUICK LESABRE COST TO REPAIR @ $500.00 EACH. THIS IS A HUGE PROBLEM WITH THIS VEHICLE FROM 2000-2005 MODEL GM NEEDS TO RECALL THIS DEFECTIVE PART. *TR
REAR POWER WINDOW FAILED TO GO BACK UP WHEN LOWERED WHILE DRIVING. THERE WAS NO WARNING OR INDICATION THAT THERE WAS A PROBLEM UNTIL IT STOPPED WORKING. 2002 BUICK, LESABRE, HAS ONLY 34,000 MILES, BUT WAS NO LONGER UNDER WARRANTY. THE REAR POWER WINDOW HAD ONLY BEEN LOWERED 10-12 TIMES SINCE PURCHASED BRAND NEW, AS I HARDLY EVER HAD REAR SEAT PASSENGERS. BASED ON SYMPTOMS AND RESEARCH IT APPEARED TO BE A DEFECTIVE POWER WINDOW REGULATOR. BASED ON INTERNET COMPLAINTS THIS APPEARED TO BE A CHRONIC PROBLEM WITH BUICKS. IN FACT, WHEN I CALLED THE LOCAL BUICK DEALER FOR A COST ESTIMATE , ABOUT $500, THEY SAID THAT THEY HAD JUST FIXED O ANOTHER LESABRE THAT DAY! ALSO, THEY SUGGESTED IT WAS LIKELY THE WINDOW REGULATOR BASED ON MY BRIEF DESCRIPTION. HOWEVER, THEY SAID THERE WAS NO RECALL ON THAT RECURRING FAILURE, AND I WOULD HAVE TO PAY FULL PRICE.*AK I HAVE BEEN DRIVING WITH THE REAR WINDOW HELD UP WITH BLACK DUCT TAPE, BUT IT DOES NOT HOLD THAT WELL. I IS OBVIOUSLY NOT A FIX, BUT I REFUSE TO PAY $500 TO FIX SOMETHING THAT HAS ONLY BEEN USED ABOUT A DOZEN TIMES, IS A KNOWN DEFECT AND HAS THE PROBABILITY OF BREAKING AGAIN AFTER ANOTHER DOZEN USES BASED ON WHAT I HAVE READ.
TL*- THE CONTACT STATED THAT SHE JUST PURCHASED TIRES FOR THE 2002 BUICK LESABRE. THE CONTACT COMPLAINED THAT THE TIRE DEALER, ROMANO TIRES, WHERE SHE PURCHASED THE TIRES DID NOT HAVE THE PROPER FORM FOR HER TO REGISTER THE TIRES, AND STATED THAT THEY WERE EXEMPT. *AK
JUST REPLACED MY FIRST WINDOW REGULATOR IN MY 2002 BUICK LESABRE. THE DEALER WANTED TO CHARGE $500+ BUT AFTER ARGUING ABOUT IT BEING SUCH A WIDESPREAD ISSUE, THEY DID AGREE TO DO IT FOR THE LABOR COST ($140). BUT I KNOW THAT WON'T WORK FOR THE FUTURE REPAIRS AND IF THE POSTINGS ON THE WEB SITES ARE ANY INDICATOR, THE NEXT ONE COULD HAPPEN ANY DAY NOW. I AM AFRAID TO USE THE WINDOW! BUT I NOW KNOW TO CARRY DUCT TAPE IN THE CAR. BUICK HAS QUITE A DEAL GOING - INSTALL CHEAP PLASTIC PARTS AND CHARGE CONSUMERS $500 A POP TO FIX THEM WITH THE SAME CHEAP PLASTIC PART. *JB
GENERAL MOTORS CARS: (A) 2001 OLDSMOBILE AURORA, WITH 55,000 MILES & (B) 2002 BUICK LESABRE, WITH 62,000 MILES 1. IN JUNE 2006, WITHIN 2 WEEKS OF ONE ANOTHER, BOTH REAR POWER WINDOWS ON CAR A JUST DROPPED. REPAIR AND REPLACEMENT COST ABOUT $500 FOR EACH WINDOW. OLD PARTS ARE NOT AVAILABLE. 2. LAST NIGHT (2/18/2007), IN 28 DEGREE WEATHER, WE GOT INTO CAR B TO RETURN HOME AND WHEN WE SHUT THE DOORS, BOTH RIGHT SIDE WINDOWS DROPPED. IT WAS FRIGID AND I PUT A BLANKET UP TO KEEP THE COLD OUT. THIS BLOCKED MY VIEW OF THE LEFT SIDE OF THE VEHICLE AND I ALMOST HIT A PEDESTRIAN. I WILL TAKE THE CAR TO A DEALERSHIP FOR REPAIRS AND REPLACEMENT WHICH WILL UNDOUBTEDLY COST OVER $1000. IN BOTH CASES, I ENGAGE THE CHILD DOOR LOCKS AND WINDOW CONTROL TO PREVENT CHILDREN FROM OPENING OR FALLING OUT OF THE WINDOW. WHEN THE REAR WINDOW FALLS AS IT DID, CHILDREN ARE IN DANGER. WHILE RESEARCHING THIS PROBLEM ON THE INTERNET, I HAVE DISCOVERED THAT THIS HAS BEEN A PROBLEM FOR BUICK SINCE 2000. WHY HAS THE PROBLEM PERSISTED FOR OVER MANY YEARS, UNTIL THE 2002 MODEL YEAR AND BEYOND!? THIS PROBLEM DEMANDS A RECALL! *JB
DRIVER SIDE REAR WINDOW FAILED. ACTUATOR BROKEN. AFTER REVIEW ON INTERNET LEARNED THAT DEFECTIVE ACTUATOR VERY COMMON ON BUICK LESABRE. *NM
TL*- THE CONTACT STATED THAT UPON CHECKING THE OIL ON THE 2002 BUICK LESABRE WITH 46000 FAILURE MILEAGE HE DISCOVERED THAT THE MANIFOLD GASKETS WERE LEAKING. THIS HAD BEEN AN ONGOING PROBLEM. ALSO, HAD A 1996 OLDSMOBILE DELTA 88 T WITH THE SAME PROBLEM. *AK
REPLACED LEFT FRONT WHEEL BEARING AUG 2005 (50500 MI) THEN IN DEC 2006 (73600 MI) HAD TO REPLACE RIGHT ONE. SUSPECT THOSE FAILURES HAVE BEEN FACTOR IN ROTORS NEEDING TO BE TURNED. *JB
BEFORE LEAVING TO COLLEGE STATION TO GO VISIT OUR DAUGHTER WE STOPPED AT DISCOUNT TIER TO HAVE THE TIRE PRESSURE CHECKED. DURING THE CHECK THE TECH NOTICED THAT THE RIGHT FRONT TIRE HAD A VERY NOTICEABLE BULGE AND WAS TOLD THAT THE TIRES WALLS WERE BEGINNING TO SEPARATE. HE CALLED IT A TIRE DEFECT AND HIS RECOMMENDATION WAS TO HAVE THE TIRE REPLACED IN ORDER TO AVOID A SERIOUS ACCIDENT. I DID PAY FOR A NEW TIRE AND HAVE NOT DRIVEN THE CAR SINCE THEN DUE TO SAFETY CONCERNS ON THE OTHER 3 TIRES. I DO NOT HAVE THE FUNDS TO PAY FOR 3 NEW TIRES. WE HAVE BEEN DRIVING MY TAHOE SINCE THEN. *JB
2002 BUICK LASABRE. WINDOW REGULATOR FAILURE. I HAVE NOT REPLACED IT YET. THE MOTOR WORKS FINE, IT IS THE PLASTIC REGULATOR THAT FAILS. I HAVE BEEN UNABLE TO PURCHASE JUST THE REGULATOR WITHOUT THE MOTOR. APPEARS TO BE A VERY HIGH NUMBER OF THESE FAILURES, YET BUICK REFUSES TO RECALL THE PART OR SUPPLY THE PART MINUS THE MOTOR, WHICH WOULD COST SIGNIFICANTLY LESS THAN THE CURRENT PRICE OF $400. *NM
TL* - THE CONTACT OWNS A 2002 BUICK LESABRE. THE CONTACT STATED THAT HE HE TOOK THE VEHICLE TO DEALER FOR SERVICE WHEN THE MECHANIC TOLD HIM THAT HE FOUND A SMALL CRACK IN THE INTAKE MANIFOLD. THE CONTACT HAS NOT BEEN TO THE BUICK DEALER, AND THE MECHANIC TOLD HIM THAT THE CRACK WAS POSSIBLY CAUSED BY AN ERROR IN THE VEHICLES COMPUTER. *AK
TL* -THE CONTACT STATED THAT WHILE DRIVING HIS 2002 BUICK LE SABRE (FAILURE MILEAGE: 60000) AT 25 MPH THE VEHICLE BEGAN TO HESITATE. WHEN APPLYING THE ACCELERATOR THE VEHICLE HESITATES AND DIDN'T SEEM TO INCREASE SPEED. *JB UPDATED 02/16/07. *JB
POWER WINDOW REGULATORS CONTINUE TO FAIL. IF NOT FIXED PROPERLY COULD CAUSE DAMAGE TO INDIVIDUALS AND VEHICLE. FAILURE IS VERY COMMON AND DUE TO A MANUFACTURERS DEFECT IN DESIGN. *NM
THE REAR DRIVER'S SIDE WINDOW MADE A POP NOISE AS I WAS DRIVING. THE WINDOW THEN SLOWLY SLID DOWN INTO THE DOOR. THE WINDOW NOW WILL NOT RETURN TO THE UP POSITION. THIS COULD BE A SAFETY ISSUE DURING POOR DRIVING CONDITIONS CAUSING THE DRIVER TO BE DISTRACTED BY ANYTHING COMING THROUGH THE WINDOW; SNOW, RAIN, ETC. IT IS ALSO A PERSONAL SAFETY ISSUE AS WELL AS A CHILD SAFETY ISSUE. I HAVE A CHILD IN THE BACK SEAT AND I KEEP THE CHILD LOCKS ENGAGED TO KEEP HIM FROM OPENING THE DOOR BUT WHAT IS TO STOP HIM FROM GOING OUT THE WINDOW EVEN IF I HAVE THE WINDOWS LOCKED. THE CAUSE OF THE FAILURE IS CHEAP PLASTIC PARTS USED IN THE WINDOW REGULATOR THAT BREAK EVEN IF THE WINDOW IS NOT USED. I HAVE ALREADY REPLACED ONE WINDOW REGULATOR AND NOW I AM GOING TO HAVE TO REPLACE THIS ONE AS WELL. I KNOW GM IS AWARE OF THE PROBLEM BECAUSE THEY REIMBURSED ME FOR THE FIRST ONE BUT REFUSE TO DO SO ON THIS ONE. THE DEALERSHIP HAS SAID THAT IT IS NOT A QUESTION OF IF THE WINDOWS WILL FAIL, BUT WHEN. THERE ARE MANY WEBSITES ON THE INTERNET OF THIS SAME PROBLEM. WHEN IS SOMEONE GOING TO LOOK AFTER THE CONSUMER AND NOT THE CORPORATION. I HAVE DETAILED IN THIS LETTER THE POSSIBILITY OF A CRASH HAZARD IF THE WINDOW FAILS AND CAUSES A DISTRACTION TO THE DRIVER, PERSONAL SAFETY, AND PERSONAL SECURITY OF CHILDREN IN THE REAR SEAT. *JB
DT*: THE CONTACT STATED WHILE DRIVING 30 MPH ON NORMAL ROAD CONDITIONS, BOTH SIDE WINDOWS IN THE REAR BEGAN TO SLIP DOWN INTO THE DOOR, CAUSING AN INABILITY TO PROPERLY SECURE THE VEHICLE, AS WELL AS DAMAGE TO THE VEHICLE FROM RAIN. THERE WERE NO WARNING SIGNALS PRIOR TO THE INCIDENT. THE VEHICLE WAS TAKEN TO A DEALERSHIP, WHO REPLACED THE POWER WINDOW SWITCH, BUT THE PROBLEM PERSISTED.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2002 Buick Lesabre → · Every Lesabre year → · How the figures are calculated →