WHILE DRIVING, THE CONSUMER NOTICED THE VEHICLE WOULD NOT GAIN ANY SPEED WHEN THE ACCELERATOR WAS APPLIED. THE VEHICLE WOULD JERK INTO GEAR OR PERFORM ERRATICALLY. PLEASE PROVIDE DETAILS. *JB
2002 Buick Lesabre complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
UPON STARTING THE VEHICLE ENGINE TURNS OVER APPROXIMATELY 3 TIMES BEFORE THE VEHICLE STARTS. THIS FAILURE HAS ALMOST CAUSED AN ACCIDENT WHILE ATTEMPTING TO MERGE ONTO A HIGHWAY. DEALERSHIP RAN AN DIAGNOSTIC TEST IN WHICH NO FAILURE CODE WAS FOUND, ALTHOUGH THE FAILURE OCCURRED 3 TIMES . *AK
WHILE DRIVING DASHBOARD INDICATOR FLASHED ON FOR A FEW MINUTES. AFTER CONTACTING THE DEALERSHIP TECHNICIAN WAS UNABLE TO DUPLICATE THE PROBLEM, AND SAID IT WAS AN INTERMITTENT FAILURE.*AK
WHILE DRIVING 30-35 MPH CONSUMER'S VEHICLE WAS INVOLVED IN A REAR END COLLISION. UPON IMPACT, AIR BAGS FAILED TO DEPLOY. *AK *NM
VEHICLE WAS HAVING A PROBLEM WITH THE SEAT BELTS. THE RETRACTOR WORKED INTERMITTANTLY. THE OWNER TOOK THE VEHICLE TO THE DEALER ON 4 OCCASSIONS, HOWEVER THE PROBLEM STILL EXIST. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM
WHILE DRIVING THE VEHICLE BEGAN MAKING A KNOCKING NOISE WITHOUT WARNING. *AK *NM
THE MIRRORS ON THE DRIVER AND PASSENGER SIDE FELL DOWN WHILE CLOSING THE DOOR. *AK *SC
THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION WHILE DRIVING AT 25 MPH. UPON IMPACT, NEITHER THE DRIVER SIDE OR THE PASSENGER SIDE AIR BAGS DEPLOYED. THE MANUFACTURER AND DEALERSHIP WERE UNABLE TO INDICATE WHY THE AIR BAGS FAILED TO DEPLOY. *AK *SC
NHTSA#100003430 UPPER INTKAE MANIFOLD LEAKING
WHILE DRIVING THE CONSUMER HEARD A RUMBLING NOISE. THE NOISE GRADUALLY GOT WORSE AS TIME PROGRESSED. THE NOISE WAS CAUSED BY THE TIE ROD ENDS BEING WORN. THE CAUSE OF THE WORN TIE ROD ENDS IS YET TO BE DETERMINED. *NLM CONSUMER HEARD AN UNUSUAL NOISE COMING FROM THE FRONT OF THE VEHICLE. CONSUMER TOOK VEHICLE TO CONKLIN CARS AND THEY REPLACED THE TIE ROD ENDS.*MR
QUESTIONS CONCERNING 2002 BUICK LESABRE RECALL NOTICE IN REGARDS TO ENGINE COOLANT LEAK IN UPPER INTAKE MANIFOLD. *MR WHICH LEAD TO THE THROTTLE BODY GASKET OR THE LOWER INTAKE GASKET. THE CONSUMER ALSO NOTICED AN OIL LEAK IN THE VICINTITY OF THE SHROUD (PLASTIC). THE CONSUMER DID NOT AGREE WITH QUICK FIX THAT THE MANUAL STATED . *SCC *JB
THE HEADLIGHT LENSES MELTED. THE OWNER CONTACTED BUICK. BUICK STATED THAT THERE WAS NO RECALL AND THE WARRANTY EXPIRED. BUICK WOULD NOT DO ANYTHING ABOUT IT. *AK *SCC *JB
WHATEVER ILLUMINATES THE GEARSHIFT POSITION IS SOMETIMES TOO DULL TO MAKE OUT THE LETTERS. THIS IS A POTENTIAL SAFETY PROBLEM. I HAVE CONTACTED THE MANUFACTURER, BUT THEY REFER ME TO THE DEALER. THE DEALER HAS BEEN UNABLE TO IDENTIFY THE PROBLEM. *LA
FRONT END VIBRATED WHILE DRIVING AT HIGHWAY SPEEDS. VEHICLE HAD BEEN BALANCED/ WHEEL BEARINGS HAD BEEN REPLACED, AND A STEERING DAMPENER WAS INSTALLED. NONE OF THESE REPAIRS REMEDIED THE PROBLEM; CAUSE NOT DETERMINED. TSB# 000310007A DID NOT REFERENCE THIS PROBLEM. *AK THE AREA REPRESENTATIVE CONCLUDED THAT THE TORQUE CONVERTER WAS THE CAUSE OF THE VIBRATION. HE ALSO STATED THAT NOTHING COULD BE DONE TO CORRECT THE PROBLEM. *TS *NLM
ENGINE COOLANT LEAK AT UPPER INTAKE MANIFOLD.*MR THE CONSUMER RECEIVED A RECALL LETTER IN REFERENCE TO AN ENGINE COOLANT LEAK. THE RECALL SAID THAT THE DEALER WOULD REPLACE THE ENGINE THROTTLE BODY FASTENERS WITH REDESIGNED FASTENERS AND ADD COOLANT SYSTEMS SEALANT TO THE RADIATOR TANK. THE CONSUMER THINKS THIS IS A QUICK FIX AND THAT THEY SHOULD REPLACE THE GASKETS AND BOLTS. *NLM
I HAVE A PROBLEM, I WOULD LIKE TO SEE IF I COULD GET ANY ASSISTANCE OR ADVICE AS WHO I MIGHT CONTACT TO HELP SEE IF I CAN RESOLVE THIS ISSUE. I PURCHASED TWO TIRES FROM BIG O TIRES-OCEANSIDE, 499 COLLEGE BLVD, OCEANSIDE, CA 92057 -760-940-1100. I WAS TOLD THAT THESE WERE VERY GOOD TIRES WITH LOW NOISE. ? 50,000 MILE RATED TIRE. I HAD THEM INSTALLED THESE TWO NEW TIRES ON THE FRONT OF MY CAR, WHICH REPLACED THE ORIGINAL FACTORY TIRES. I DRIVE 500-1000 MILES PER WEEK. AFTER MY FIRST WEEK THE NOISE WAS LIKE HAVING A MOTORCYCLE IN MY CAR AND I HAD EXTREME VIBRATION IN THE STEERING WHEEL AND IN THE SEAT OF MY CAR, ALONG WITH INCREDIBLE SHAKING, WHEN I BRAKED. I TOOK MY CAR BACK TO BIG O, AND COMPLAINED ABOUT WHAT HAPPENED. THEY SAID MY ROTORS WERE WARPED SO I PAID TO HAVE THEM TURNED AND SAID THAT IT SHOULD TAKE CARE OF THE PROBLEMS. I WAS OUT ON THE ROAD TRAVELING THE NEXT WEEK, ANOTHER 800 MILES AND THE NOISE SEEM TO GET WORSE. THE SHAKING HAD BEEN REDUCED, HOWEVER THERE STILL REMAINED MORE VIBRATION THAN I HAD WITH THE ORIGINAL TIRES THAT WERE JUST ABOUT TO WEAR OUT. I NOW HAVE ABOUT 2,000 PLUS MILES ON THESE TIRES AND THE NOISE IS UNBELIEVABLE LOUD, STARTING AT 20-MILES PER HOUR. I TOOK MY ISSUE TO BIG O; THEY SAID THAT I COULD BUY SOME NEW TIRES (I REQUESTED BRIDGESTONE) PAY FOR MOUNTING THE NEW TIRES, WHICH WOULD ADD ABOUT ANOTHER $80. EVEN THOUGH I DID NOT LIKE THIS IDEA, I AGREED TO SPEND THE ADDITIONAL MONEY. I GET THERE ON SATURDAY MORNING 10/3 AND I AM TOLD THEY WILL ON
CONSUMER NOTICED WHILE TRAVELING WITH DAY TIME RUNNING LAMP ON AND WHILE SUN IS SHINING DASH OARD INDICATOR GIVES POOR READING 30-45 SECONDS AFTER TRAVELING. *AK
THE CONSUMER STATED THAT THE TRUNK LID HAD A TENDENCY TO SWING UP AND DOWN WHEN OPENED. ON ONE OCCASION THE LID CAME DOWN AND HIT THE CONSUMERS GLASSES AND GAVE HER A BLACK EYE. THE DEALER REPLACED THE TORSION BAR. *AK
REDUCED & IMPAIRED VISIBILITY THROUGH FRONT WINDSHIELD DUE TO REFLECTION OF DASH/SLOPE OF WINDSHIELD. CAUSES LOSS OF CLARITY, ESPECIALLY DURING BRIGHT DAYLIGHT DRIVING.*AK
WHILE DRIVING AND WITH NO WARNING THE LEFT WINDSHIELD WIPER STOPPED WORKING. *AK IT WAS RAINING HARD WHEN THE LEFT WIPER FAILED, BUT THE RIGHT WIPER CONTINUED TO WORK, AND THEN THE LEFT WIPER ARM NUT HAD COME OFF. THE DEALER REPLACED THE NUT WITH A NYLON INSERT SO THAT IT WOULD NOT COME OFF. *SCC *JB
I NOTICED ENGINE OIL DROP ON DRIVEWAY. DEALER HAD TO REPLACE REAR MAIN SEAL AS REAR MAIN SEAL HOUSING COVER AND OIL PAN GASKET. THIS FIRST NOTICED WITH ONLY 9864 MILES ON THE NEW CAR. I AM SUBMITTING THIS COMPLAINT TO YOU TO SEE IF THERE IS AN INHERENT PROBLEM WITH THIS MODEL VEHICLE.*AK
I HAVE LOST 6 PLASTIC WHEEL LUG COVERS (GM PART #09595118) SINCE AUGUST 23, 2002. THE FIRST INCIDENT TOOK PLACE 8/23/02 WHILE DRIVING 60MPH ON RTE 17 IN NYS. ON SEPT 13, 2003 I LOST TWO MORE WHILE DRIVING 30MPH. IN FEBRUARY 2003 AND ON AUG 1, 2003 I LOST ONE EACH. I ALWAYS CHECK THAT THEY ARE ON TIGHT, BUT THEY STILL DROP OFF.*AK
WITHOUT PRIOR WARNING WATER IS LEAKING INSIDE THE TRUNK. *AK *MR
PROBLEM WITH BRAKE EQUIPMENT ON VEHICLE. THE VEHICLE EXPERIENCED EXTENDED STOPPING DISTANCE WHILE BRAKING. *MR *CB *NLM
ENGINE STALLED WHILE DRIVING. WOULD NOT RESTART. DEALER DIAGNOSED AS DEFECTIVE FUEL PUMP (SHORT) AND REPLACED. SAME PROBLEM OCCURRED 1 WEEK LATER. *AK
WHEN THE CONSUMER APPLIED THE BRAKES, THE PEDAL MADE A LOUD NOISE. *NLM THREE BUICK DEALERS STATED THE PROBLEM WAS THE DISC BRAKES. *TT *JB
WHILE DRIVING AT ANY SPEED AND WHEN SHIFTING DOWN TO A LOW SPEED VEHICLE MADE CLUNKY NOISE. DEALER HAS INSPECTED TRANSMISSION FOUR TIMES, AND STILL PROBLEM RECURRING. *AK
I HAVE A 2002 BUICK LASABRE, WITH 49000 MILES ON IT. THE TRANSMISSION HAS GONE BAD ON IT, THE TIE RODS ARE WORE OUT AND NOW, THE ROTORS HAVE RUSTED AND ARE FALLING APART. *NLM
THE BATTERY WENT LOW. WHEN TRYING TO JUMP START THE VEHICLE THE CONSUMER NOTICED THE BATTERY WAS NOT UNDER THE HOOD. A MECHANIC CAME TO JUMP START THE VEHICLE. IT WAS DISCOVERED THE BATTERY WAS LOCATED UNDER THE REAR SEAT CUSHION. *JB
LETTER ON BEHALF OF JAMES BURNS (MI) RE A PREVIOUS LETTER SENT TO NHTSA REQUESTING BRAKE DEFECT AND DRIVING INFORMATION ON 2002 BUICK, LESABRE; RESPONSE TO LETTER/S/BY K. WEINSTEIN ON 03/25/2003- ES03--006321; REPLY TO DETROIT OFC, DOT #003-2279. ON FEBRUARY 10, 2003 WHILE DRIVING WIFE HOME FROM HOSPITAL ABS LIGHT CAME ON. PULLED OFF HIGHWAY 28 INTO A MOTEL, SHUT OFF MOTOR, THEN STARTED VEHICLE AGAIN AND ABS LIGHT DID NOT APPEAR. WHILE DRIVING IN INCLEMENT WEATHER, THE ABS LIGHT CAME ON AND THE BRAKES FAILED. MR BURNS ATTEMPTED TO CONTACT BUICK AND NHTSA, BUT RECEIVED NO RESPONSE. SENATOR LEVIN 'S OFFICE WOULD LIKE NHTSA TO LOOK INTO THE MATTER, AND CONTACT MR. BURNS REGARDING THE BRAKE PROBLEM. *AK THE CONSUMER WAS TOLD THE BRAKES FAILED BECAUSE THERE WAS A THIN COAT OF ICE ON THE BRAKES, WHICH CAUSED THE BRAKES TO FAIL. *JB * CB *JB
THE HORN REQUIRED EXCESSIVE PRESSURE TO ACTIVATE. THE DEALER STATED THE PROBLEM WAS DUE TO THE AIR BAG PLACEMENT. MR SCC *JB
THE ANTI LOCK BRAKE LIGHT ILLUMINATED, AND THE BRAKES FAILED, WHICH CAUSED THE CONSUMER TO DRIVE INTO A DITCH. THE DEALER STATED THE BRAKES HAD FROZE, DUE TO ICE BUILD UP. *TS *JB
AIR BAG LIGHT ILLUMINATED WHEN HORN WAS USED. DEALER REPAIRED THE VEHICLE FOUR TIMES, A FUSE WAS REPLACED AND THE WIRING OF THE POWER SEAT WAS WRAPPED AROUND THE HORN. *JB...*AK
FAX FROM JAMES L. BURNS (MI) REGARDING DEFECTIVE ANTI-LOCK BRAKES ON HIS 2002, BUICK, LESABRE, REPLY DIRECLY TO CONSTITUENT & FWD COPY TO TOM BALDINI OF CONG. STUPAK'S OFC. MR BALDINI IS WRITER OF CONG LETTER. *JB *NLM....*AK
A THIN COAT OF ICE COVERED THE BRAKE PADS AND ROTORS WHICH CAUSED THE ANTI-LOCK BRAKE SYSTEM (ABS) LIGHT TO ILLUMINATE AND THE BRAKES TO FAIL. *TT *JB
THE SUNVISORS DID NOT FOLD FAR ENOUGH TO SEE STOP LIGHTS.*AK *JB
CONSUMER WAS UNABLE TO SEE OUT OF THE FRONT WINDSHIELD, A REFLECTION FROM THE WINDSHIELD CAUSED A GLOW. *JB
THE HEAD LIGHTS FAILED.*JB
VEHICLE STALLED WHILE DRIVING THROUGH THE "HILLS" RESULTING IN CONSUMER BEING STRANDED. THE VEHICLE HAS BEEN STALLING INTERMITTENTLY FOR OVER A YEAR DUE TO BATTERY GROUND CABLE BEING LOOSELY ATTACHED TO VEHICLE'S FRAME. AS A RESULT, CABLE WOULD COME UNATTACHED, CAUSING CAR TO STALL. BATTERY WAS INSTALLED UNDER VEHICLE'S REAR SEAT. TS.....*AK THE CONSUMER REQUESTED REIMBURSEMENT. *SCC
THE TRUNK LID COLLAPSED ON TWO OCCASIONS WHILE ON AN INCLINE, AND CAUSED INJURY TO THE CONSUMER AND HIS WIFE. *SCC *JB
THE DRIVER'S SIDE SAFETY BELT DOES NOT FIT SECURELY AROUND LAP OR SHOULDER. THE BELT ALSO DOES NOT LOCK. IF BRAKE PEDAL IS DEPRESSED ABRUPTLY DOES NOT TIGHTEN. THE BELT WAS COMPLETELY REPLACED IN 09/02, BUT PROBLEM STILL EXISTS WITH NEW BELT. TS
CONSUMER STATES THEY WILL HAVE TO TRY NUMEROUS TIMES TO START THE VEHICLE. DEALER HAS BEEN NOTIFIED. PH
CONSUMER STATED WHILE TURNING A CORNER, THE ENGINE STALLED AND WOULD NOT RESTART. THE PROBLEM WAS DIAGNOSED AS A DEFECTIVE FUEL PUMP.SCC *JB
CONSUMER STATES WHEN STARTING THE VEHICLE WILL BACK FIRE. TS *DT
THE VEHICLE IS HARD TO START AND CONSUMER HAS TO TRY NUMEROUS TIMES BEFORE THE VEHICLE WILL START. DEALER NOTIFIED. TS *JG
CONSUMER HAD ENGINE PROBLEMS. ALSO, EVERY TIME CONSUMER TURNS OFF VEHICLE AT NIGHT TIME ,HE COMES BACK NEXT MORNING , AND HAS NO BATTERY. MANUFACTURER AND DEALER WERE CONTACTED, AND WOULD NOT ACKNOWLEDGE THE PROBLEM. TS......*AK
CONSUMER STATES WHILE DRIVING AT HIGHWAY SPEED THE BATTERY DIED TWICE IN ONE WEEK, DEALER NOTIFIED SAID COULD NOT FIND THE PROBLEM. PH
THE CONSUMER STATED THAT THE VEHICLE WAS MISALIGNED. THE DEALER COULD NOT FIND ANYTHING WRONG WITH THIS VEHICLE BUT THE CONSUMER BELIEVES THE RACK AND PINION COULD BE THE POSSIBLE CAUSE. *YH
WHILE DRIVING 30 MPH VEHICLE WAS HIT ON DRIVER SIDE DOOR, DRIVER DOOR WAS PENETRATED 8-10 INCHES. DRIVER SIDE AIR BAG DID NOT DEPLOY, DRIVER FRONT AIR BAG DEPLOYED. DRIVER SUFFERED BRUISED KIDNEY AND MULTIPLE INJURIES ON LEFT SIDE OF BODY. VEHICLE WAS TOTALLED. TS MANUFACTURER NOT WILLING TO DO ANYTHING ABOUT SIDE AIR BAGS. *TT *JB
CONSUMER STATES THAT WHILE DRIVING AND NO WARNING THE STEERING WHEEL WILL PULL TO THE LEFT AND IT WILL BE HARD FOR THE CONSUMER TO CONTROL THE VEHICLE. DEALER NOTIFIED. MR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2002 Buick Lesabre → · Every Lesabre year → · How the figures are calculated →