2002 Buick Lesabre complaints

WINDOW REGULATORS ON BOTH REAR WINDOWS HAVE GONE OUT ON MY BUICK LESABRE.. WINDOWS NEVER USED AS NO PASSENGERS IN MY VEHICLE. *NM

DT: THE CONTACT STATED THE PASSENGER FRONT WINDOW CONTROLS WERE INOPERABLE AND THE DEALER REPLACED THE REGULATOR. THE PROBLEM HAS OCCURRED IN THE REAR DRIVER SIDE WINDOW. THE DEALER HAS BEEN ALERTED.

THE POWER WINDOW REGULATOR ON MY 2002 BUICK LESABRE HAVE FAILED THREE TIMES. THE FIRST WAS THE DRIVER SIDE WINDOW WHICH WAS REPLACED BY THE DEALER FOR $550.00. SEVERAL DAYS LATER THE PASSENGER SIDE WINDOW FAILED. THIS WAS FIXED BY ME AFTER DOING SOME RESEACH ON HOW TO REPAIR THIS ITEM. NOW THE SAME WINDOW HAS BROKE AGAIN AND I WILL FIX IT AGAIN, BUT IN DOING MORE RESEARCH I HAVE COME ACROSS A SITE ON THE INTERNET THAT HAS NUMEROUS COMPLAINTS ABOUT THIS WINDOW REGULATOR ASSEMBLY IN THE BUICK LESABRE AND I FEEL THAT I SHOULD FILE MY COMPLAINT BECAUE THIS IS OBVIOUSLY A DESIGN/MANUFACTURING DEFECT FROM GMC. *JB

DT*: THE CONTACT STATED THERE WAS A BATTERY LEAK UNDER THE BACK SEAT WHERE THE BATTERY WAS LOCATED. THERE WERE NO WARNINGS PRIOR TO THE FAILURE. THE VEHICLE WAS NOT TAKEN TO THE SERVICE DEALER. AN INDEPENDENT MECHANIC DETERMINED THAT THE BATTERY ACIDS HAD EATEN THE PLATE WHERE THE BATTERY SAT. UPDATED 12/05/06. *JB

DT*: THE CONTACT STATED WHILE DRIVING 30 MPH UNDER NORMAL ROAD CONDITIONS, THE WINDOW REGULATOR FRACTURED. THE SERVICE DEALER REPLACED THE WINDOW REGULATOR. UPDATED 11/30/2006 - *NM

I PURCHASED A 2002 BUICK LESABRE ON FEB 10, 2006 WITH 26,000 MILES FROM A BUICK DEALER. SINCE THEN TWO WINDOW MOTORS HAVE FAILED, COSTING ME AROUND $900. IT SEEMS THAT A $450 REPAIR BILL IS THE ONLY WAY TO FIX THIS, THE WINDOW CANNOT STAY UP OTHERWISE. TWO WINDOWS IN LESS THEN A YEAR, NO HELP FROM BUICK. PATHETIC. *NM

2002 BUICK LESABRE. 14,140 MILES. LEFT FRONT WINDOW STOPPED WORKING. MOTOR DOOR WINDOW LEFT FRONT REPLACED. PART 12481874. UNDER WARRANTY.

REAR DOOR WINDOW RIGHT CAME DOWN AND WILL NOT GO BACK UP. CABLE BROKE. REPLACED REGULATOR, REAR DOW WINDOW RIGHT BOWER R&R. PART 15231244 UNDER EXTENDED WARRANTY. IF I HAD NOT PURCHASED AN EXTENDED WARRANTY, THIS WOULD HAVE COME OUT OF MY POCKET. THIS IS THE FOURTH TIME THEY HAVE REPLACE PARTS FOR VARIOUS WINDOWS IN THIS CAR. ANOTHER WINDOW IS HAVING INTERMITTENT PROBLEMS THE DEALER COULD NOT DUPLICATE, SO IT WILL PROBLABLY GO TOO. THIS IS HAPPENING TOO OFTEN AND AN INTERNET SEARCH SHOW MANY LESABRE OWNERS ARE HAVING SIMILAR PROBLEMS MULTIPLE TIMES.

#1 DRIVERS SIDE DOOR WINDOW WILL NOT GO DOWN. REPLACED DRIVERS SIDE FRONT WINDOW REGULATOR. PART 15231241. #2 DRIVER'S REAR WINDOW WILL NOT WORK PROPERLY. WINDOW REGULATOR CABLE BROKEN, REPLACE REGULATOR. PART 15231245.

POWER WINDOW FAILURE. *JB

I JUST NOTICED MY REAR PASSENGER SIDE WINDOW WAS DOWN. I NEVER USE THE REAR WINDOWS. I COULD NOT RAISE IT WITH THE POWER BUTTON. MY FRONT PASSENGER WINDOW WILL NOT RESPOND TO THE CONTROLS AT ALL. MY CRUISE CONTROL SWITCH WENT OUT WITH LESS THAN 30,000 MILES. THE REPAIR SHOP HAS HAD SEVERAL OF THESE AND INTERNET MESSAGE BOARDS WERE AMAZING. SOME PEOPLE REPORTED AS MANY AS 3 SEPARATE OCCURRENCES OF WINDOW FAILURE( OR WINDOW REGULATOR FAILURE).JB

WINDOW REGULATOR FAILURE THREE WINDOWS. *JB

DT*: THE CONTACT STATED THE DASH BOARD WAS LOOSE AT THE SEAM WHERE THE TWO PARTS MEET. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED THE DASH NEEDED TO BE REPLACED.

3 POWER WINDOWS HAVE FAILED ON MY 2002 BUICK LESABRE. *JB

BEGAN WITH A VIBRATION IN THE REAR OF THE CAR. IT GOT PROGRESSIVELY WORSE. WHEN I TOOK IT INTO THE SHOP THE FIRST THING WE NOTICED WAS THE LEFT REAR TIRE WAS SIGNIFICANTLY OUT OF ROUND, LARGE BUBBLE ON INSIDE AND OUTSIDE OF TIRE, TREADS WERE WARPED, BELTS SEPARATED. I AM VERY LUCKY THE TIRE DID NOT BLOW OUT WHILE DRIVING. THE TIRES HAVE 39K MILES ON THEM. *JB

8-2006 REPLACED RIGHT FRONT WHEEL-BEARING. 9-2006 REPLACED LEFT FRONT WHEEL-BEARING. *NM

DT*: THE CONTACT STATED THE DRIVER'S SIDE REAR POWER WINDOW WOULD NOT GO UP OR DOWN. AN INDEPENDENT MECHANIC DETERMINED THE REGULATOR AND MOTOR WERE BAD.

BOTH REAR POWER WINDOWS FAILED OPERATION IN DOWN POSITION. DEALER STATED THIS WAS COMMON AND WOULD COST OWNER $1000 TO FIX BOTH WINDOWS. OWNERS ARE RETIRED ON FIXED INCOME WITH NO PASSENGERS IN READ SEATING. REAR WINDOWS RARELY OPERATED. *NM

POWER WINDOW DROPPED OR FELL INTO DOOR AND BROKE AFTER FAILURE OF REGULATOR OR TRACK. THIS IS THE THIRD SUCH INCIDENT ON THE SAME VEHICLE IN APPROXIMATELY 12 MONTHS, BUT INVOLVED A DIFFERENT WINDOW EACH TIME. EACH REPAIR COST APPROXIMATELY $500. BOTH MANUFACTURER AND DEALER CLAIM IT HAS NOT RECEIVED AN UNUSUAL NUMBER OF COMPLAINTS, BUT MANUFACTURER HAS RELEASED AT LEAST ONE TECHNICAL SERVICE BULLETIN ON THIS PROBLEM (TSB #3483, NHTSA ID #10017398). *JB

DT*: THE CONTACT STATED THE PASSENGER SIDE POWER WINDOW WOULD NOT GO UP. THE DEALERSHIP DETERMINED THAT THE REGULATOR WAS BAD AND THIS WAS A COMMON PROBLEM WITH THESE VEHICLES. THE DEALERSHIP REPLACED THE REGULATOR. THE CONTACT WAS PROVIDED THE OLD PART. THERE WAS CONCERN EXPRESSED THAT THE OTHER POWER WINDOWS WILL ALSO FAIL.

I OWN TWO BUICK LESABRE'S, ONE IS FROM 2000 AND THE OTHER IS FROM 2002. BOTH VEHICLES HAVE OR ARE UNDER 50,000 MILES. THE WINDOWS HAVE STOPPED WORKING IN THREE OF THE 2000 MODEL AND TWO OF THE WINDOWS IN THE 2002 MODEL NO LONGER WORK. THE FAILURES HAVE OCCURRED WITHIN 1-7 DAYS OF EACH OTHER ON EACH VEHICLE. SEEMS TO BE TIMED. *JB

RECENTLY, MY 2002 BUICK LESABRE (PURCHASED NEW IN 2002) HAD THE TWO REAR WINDOWS FAIL WITHIN A FEW MONTHS OF EACH OTHER. IN BOTH CASES, THE CABLE WHICH RAISES/LOWERS THE WINDOW BROKE. THE CABLE CANNOT BE REPLACED ALONE BUT THE MOTOR AND REGULATOR MUST ALSO BE REPLACED. THE COST FOR THIS AT A GM DEALER WAS $479.00 WHILE THE SAME JOB COST $290 AT A NON-GM REPAIR CENTER (GEMINI/GOODYEAR). I LODGED A COMPLAINT WITH BUICK AND THEN RESEARCHED THE PROBLEM ON THE INTERNET. I FOUND A COMPLAINT ABOUT THE SAME PROBLEM ON A 1999 BUICK LESABRE. THIS IS OBVIOUSLY A DEFECTIVE DESIGN AND ONE WHICH IS KNOWN TO BUICK FOR SEVERAL YEARS PRIOR TO THE 2002 MODEL. WHILE IT IS NOT A SAFETY ISSUE (UNLESS THERE IS ADVERSE WEATHER SUCH AS FREEZING COLD OR DRIVING RAIN), IT IS AN ECONOMIC ONE. WHY NO RECALL BY BUICK? IS IT BECAUSE THE PROBLEM CROPS UP AFTER THE 3 YEAR WARRANTY IS NO LONGER IN EFFECT. I SUSPECT SO. *JB

CONSUMER REQUESTING INFORMATION ON RECALLS FOR A 2002 BUICK LESABRE. *KB

REAR WINDOW REGULATOR ON 02 BUICK LESABRE NEEDED TO BE REPLACED-OVER $500. LESS THAN A YEAR LATER THE FRONT PASSENGERS WINDOW REGULATOR NEEDED TO BE REPLACED-$400. THE DEALER INDICATED A "BULLETIN" EXISTED. THE MECHANIC ON THE 2ND OCCURRENCE SAID IT IS A COMMON PROBLEM. MY BROTHER HAS A LESABRE AS WELL, AND GUESS WHAT? WINDOW REGULATOR PROBLEMS!!! WITH A BAD DESIGN LIKE THIS, WHY CAN'T SOMEONE FORCE GM TO RECALL THESE PARTS? *JB

DT*: THE CONTACT STATED THE REAR PASSENGER WINDOW WAS OPENED AND WOULD NOT CLOSE. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER WHO REPLACED THE POWER WINDOW MOTOR REGULATOR. THE PROBLEM HAS NOW OCCURRED ON THE REAR DRIVER SIDE WINDOW. THE DEALER AND MANUFACTURER HAVE BEEN ALERTED OF THE CURRENT PROBLEM. PRIOR TO THE FAILURE, THERE WAS A LOUD NOISE BEFORE THE INCIDENT HAPPENED. UPDATED 07/05/06. *JB

DT*: THE CONTACT STATED A WHINING NOISE WAS HEARD AFTER THE ACCELERATOR PEDAL WAS RELEASED AND REPRESSED. THE DEALERSHIP HAS BEEN ALERTED. A REPRESENTATIVE FROM GM DROVE THE VEHICLE ON TWO SEPARATE OCCASIONS. THE FIRST TIME WAS MAY 2005 HOWEVER THE PROBLEM COULD NOT BE DUPLICATED. THE VEHICLE WAS DRIVEN AGAIN JUNE 14, 2006. THE REPRESENTATIVE HEARD THE NOISE HOWEVER STATED IT WAS TOO FAINT. THEY WILL NOT CORRECT THE PROBLEM OR MAKE ANY REPAIRS UNTIL THE NOISE GETS LOUDER. THE DEALERSHIP AND REPRESENTATIVE BOTH BELIEVE THE NOISE IS COMING FROM THE AUTOMATIC TRANSMISSION. THE CONTACT IS CONCERNED A FAILURE COULD OCCUR AS A RESULT OF THE NOISE. 08/02/06 CONTACTED REQUESTED THAT THE SERPENTINE BELT BE REPLACED; AT TIMES TRAC-OFF LIGHT COMES ON; AND THE GAS CAP LOOSE LIGHT COMES ON. NO CODES FOUND. *TT

WHEN I ACCIDENTALLY ( WITH OUT MY KNOWING THAT I HAD BUMPED THE PARKING LIGHT SWITCH) BUMPED THE PARKING LIGHT SWITCH WHILE ADJUSTING THE DASH LIGHTS WHILE DRIVING AFTER DARK THE HEAD LIGHTS WENT OUT, I HAD NO IDEA WHY THE HEAD LIGHTS WENT OUT. IT WAS A GOOD THING THAT I WAS ONLY DRIVING ABOUT 5 TO 10 MILE PER HOUR AND WAS ABLE TO STOP WITH OUT AN ACCIDENT. IT TOOK ME A WHILE TO FIGURE OUT WHY THE HEAD LIGHTS HAD GONE OUT, I PUSHED ALL THE LIGHT SWITCHES UNTIL FINDING OUT THAT I HAD ACCIDENTALLY PUSHED THE PARKING LIGHT SWITCH. I NOTIFIED BUICK CUSTOMER SERVICE AND THEY SAID THAT THERE WAS NOTHING WRONG WITH THE LIGHTS, THAT THE HEAD LIGHTS WERE DESIGNED TO GO OUT WHEN THE PARKING LIGHT SWITCH WAS PUSHED. THEY REFUSED TO TAKE ANY ACTION OF ANY KIND WHAT SO EVER. IF YOUR HEAD LIGHTS GO WHEN DRIVING 65 MPH AFTER DARK, THAT IT IS A SERIOUS SAFETY PROBLEM. *NM

DT*: THE CONTACT STATED WHILE DEPRESSING THE BRAKE PEDAL, IT GOES TO THE FLOOR. TO GET THE VEHICLE TO STOP, THE BRAKE PEDAL MUST BE PUMPED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR BRAKE REPLACEMENT PREVIOUSLY. THE VEHICLE OPERATED NORMALLY ACCORDING TO THE DEALERSHIP AND THE PROBLEM COULD NOT DUPLICATED WITH ANY ADDITIONAL TESTING.

MY 2002 BUICK LESABRE IS IN THE SHOP AT THIS MOMENT GETTING A VERY EXPENSIVE REPAIR DUE TO THE FAILURE OF THE INTAKE SYSTEM DUE TO THE USE OF THE RECOMMENDED FLUIDS. AN INTERNET SEARCH SHOWED ME THAT THERE HAVE BEEN THOUSANDS OF THESE COMPLAINTS AND BUICK REFUSE TO DO ANYTHING ABOUT IT. WHAT CAN I DO, WHAT HAVE YOU DONE, AND WHY HASN'T A CLASS ACTION SUIT BEEN STARTED TO RECTIFY THIS ABOMINABLE SITUATION? THANK YOU. DR. GERALD M. LEVITT. *JB

DT*: THE CONTACT STATED SOMETIMES THE TRUNK LID FAILS TO REMAIN OPEN AND UNEXPECTEDLY FALLS DOWN, RESULTING IN MINOR INJURY TO THE PERSON WHO OPENED IT. THE VEHICLE WAS SEEN BY A DEALER WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM. PARTS WERE ORDERED ON 07/08/2006, AND REPAIRS WERE MADE ON 03/07/2006. CURRENTLY, VEHICLE OPERATES NORMALLY. *AK

DT*: THE CONTACT STATED WHILE DRIVING 35 MPH THE VEHICLE WENT OUT OF CONTROL, HIT A DITCH AND RAN INTO A TREE ON THE PASSENGER SIDE DOOR. AT THE TIME OF THE ACCIDENT IT WAS SNOWING AND THE TRACTION CONTROL LIGHT ILLUMINATED FOR A SECOND BEFORE LOSS OF CONTROL. THE AIR BAGS DID NOT DEPLOY. THE DEALER HAS NOT BEEN CONTACTED AND NO REPAIRS HAVE BEEN MADE. THE TWO OCCUPANTS OF THE VEHICLE SUSTAINED INJURIES AND A POLICE REPORT WAS FILED. UPDATED 3/9/2006 - *NM

IN OCTOBER OF 2005 THE PASSENGER REAR WINDOW SLIPPED DOWN AND WOULD NOT ROLL UP AGAIN AND I HAD TO HAVE THE COMPONENTS REPLACED AT A COST OF $400 TO ME BECAUSE THERE ARE NO AFTERMARKET PARTS AND I HAD TO BUY THE ENTIRE UNIT, HALF OF WHICH I DID NOT NEED. NOW THE DRIVER SIDE REAR WINDOW HAS DONE THE SAME AND I WILL HAVE TO SPEND AN ADDITONAL $400 TO FIX THIS. I HAVE TO ADD THAT THESE WINDOWS WERE RARELY ROLLED UP OR DOWN. I FEEL THIS IS TOTALLY PLANNED OBSELESCENCE BY THE AUTO MAKER AND AN EFFORT TO MAKE MORE MONEY ON THE CAR. *NM

BLOWER MOTOR FAILED RENDERING THE FRONT WINDOW DEFROSTER USELESS. THE LOCAL GARAGE I TOOK IT TO SAID THAT THIS WAS THE THIRD SUCH FAILURE THEY'VE SEEN. THEY ATTEMPTED TO REPLACE THE UNIT BUT RAN INTO A PROBLEM BECAUSE OF A DESIGN CHANGE IN THE REPLACEMENT BLOWER. THEY TOOK THE CAR TO A GM DEALER THAT WAS ABLE TO ,AFTER A CONSIDERABLE AMOUNT OF TIME, INSTALL THE REPLACEMENT BLOWER. I WAS PLEASED UNTIL I RECEIVED THE INVOICE WHICH INCLUDED THE CHARGE FOR LABOR OF $488.00. I'M WAITING FOR A RETURN PHONE CALL FROM GM AS TO WHETHER OR NOT THEY'LL REIMBURSE ANY OF THIS COST. *JB

DT: THE CONSUMER STATED THAT THE 2002 BUICK LESABRE WAS HAVING BRAKE PROBLEMS. IF THE ROAD WAS WET THE CONSUMER HAD TO PUSH ON THE BRAKES THREE TIMES TO GET THE VEHICLE TO STOP. THE CONSUMER TOOK THE CAR BACK TO THE DEALERSHIP THREE TIMES. THE PROBLEM WAS WHEN THE WEATHER CONDITION WAS BAD/WET WEATHER.. THE SALESMAN DROVE THE CAR ONCE WHEN IT WAS WET, BUT THE DEALER SAID NOTHING WAS WRONG. THE CONSUMER CONTACTED GM AND THE BBB. GM SENT A LETTER BACK TO THE CONSUMER. THE CONSUMER CLAIMED THAT THE HEAT DID NOT WORK IN THE FALL. THE HEAT WILL GO FOR 3 OR 4 DAYS AND NOT WORK , AND THEN IT WILL. *AK. THE CONSUMER BELIEVED THE PDAS WERE FAULTY. *JB

DT: 2002 BUICK LESABRE. THE CONTACT COMPLAINED ABOUT AN ABS BRAKE PROBLEM. CONTACTED THE DEALERSHIP AND THE MANUFACTURER, AND THEY SAID THERE WERE NO RECALLS. THE CONTACT TOLD THEM ABOUT THE PROBLEM HE WAS HAVING WITH THE VEHICLE. NOTICE THE ABS PROBLEM WHEN THE ABS LIGHT CAME ON AND WENT OFF. ALSO, FELT VIBRATION FROM THE BRAKES. COULD NOT APPLY BRAKES AT LOW SPEED BECAUSE THE BRAKE PEDAL WAS VERY HARD TO PUSH. THE ABS LIGHT CA ME ON AND STAYED ON UNTIL THE CONTACT TOOK THE VEHICLE TO DEALERSHIP AND HAD REPAIRS DONE. THE REPAIR SEEMED TO BE SATISFACTORY. HA D NO H ACCIDENTS DUE TO THE BRAKES.*AK

DT: THE CONSUMER STATED THAT WHILE TRAVELING 20 MPH ON THE 2002 BUICK LESABRE THE WINDOW IN THE BACK PASSENGER'S DOOR SHATTERED. THE CONSUMER HAD THE WINDOW REPAIRED. THREE WEEKS LATER THE OTHER SIDE BROKE. THE CONSUMER CONSULTED WITH HIS DEALERSHIP, AND THEY SAID THAT THE CABLE LOOSENED FROM THE WINDOW MOTOR. THE CONSUMER CALLED GM. THE FIRST WINDOW THEY FIXED FOR FREE, AND THEY CHARGED THE CONSUMER FOR THE NEXT WINDOW REPAIR. BOTH OF THE WINDOWS WERE OPERATING CORRECTLY NOW. THE CONSUMER STATED THAT THERE WAS NEVER ANYONE RIDING IN THE BACK SEAT THAT WOULD HAVE CAUSED THIS TO HAPPEN. THE FIRST WINDOW SHATTERED ON 9-7-2005, AND THE SECOND ONE WAS ON 10-3-2005. THERE WERE NO INJURIES REPORTED. *AK (11/08/05) THE LEFT REAR POWER WINDOW WAS INOPERATIVE. THE REGULATOR WAS REPLACED. ON THE SECOND OCCASION, THE PASSENGER REAR WINDOW FELL DOWN DUE TO A LOOSE REGULATOR CABLE. *SC

DT: THE REAR DRIVER'S SIDE WINDOW WILL GO ALL THE WAY DOWN WHEN IT SHOULD ONLY GO HALF WAY DOWN FOR CHILD SAFETY. IT WILL NOT COME BACK UP. ONE END OF THE CABLE INSIDE THE WINDOW CAME LOOSE. CONTACTED HE DEALER, AND THE CONSUMER WAS TAKING THE VEHICLE IN TODAY. NOTICED THIS ON SEPTEMBER 4, 2005. *AK THE DEALER REMOVED THE REGULATOR HOWEVER HE WAS UNABLE TO PUT BACK. THE DEALER WANTED TO CHARGE THE CONSUMER $600.00 THE CONSUMER PURCHASED THE REGULATOR FROM ANOTHER DEALER FOR A LESSER CHARGE AND INSTALLED IT HIMSELF. *JB

DT: THE REAR PASSENGER'S SIDE WINDOW BROKE INSIDE THE DOOR ON JULY 13,2005. THE REAR DRIVER'S WINDOW BROKE ON SEPTEMBER 12, 2005. CONTACTED THE DEALER, THEY WERE GOING TO CHARGE THE CONSUMER FOR REPAIRS. THERE WAS NO WARNING WHEN THIS HAPPENED. *AK

ROUTINE SERVICE REVEALED THAT I HAVE AN ANTIFREEZE LEAK IN THE MANIFOLD AREA. *NM

I WOULD LIKE TO KNOW IF YOU HAVE RECEIVED COMPLAINTS REGARDING REPUBLIC TIRES. MY INVOICE SAYS 98H S2ULT HP4 RAD G ROAD HAZARD PROTECT (PRO-RATED R 225/60R1. I DO NOT KNOW IF THESE ARE THE PROPER NUMBERS. 5/30/05 WE REQUESTED A HIGH QUALITY GOODYEAR TIRE THAT WOULD PERFORM WELL ON ALL THE RAIN IN FLORIDA AND BE THE BEST AGAINST HYDRO PLANING. THE ALLIED TIRE STORE SOLD US REPUBLIC TIRES AND SAID THEY WERE A BETTER GRADE THAN GOODYEAR. I WAS IN A VERY SERIOUS ACCIDENT WITHIN WEEKS OF PURCHASING MY NEW TIRES. PLEASE LET ME KNOW IF YOU HAVE HAD OTHER COMPLAINTS REGARDING REPUBLIC TIRES. WE HAVE NOT BEEN ABLE TO FIND ANYTHING ON REPUBLIC TIRES IN CONSUMERS REPORTS, ETC.

RIGHT WHEEL BEARING GOING BAD AT 72000 MILES. THE LEFT ONE WAS REPLACED AT 50000 MILDX

VIBRATION: DRIVING AT ANY SPEED CAUSED VIBRATION WITH LESS THAN 30,000 MILES ON MY 2002 BUICK LASABRE. FOUND THAT TIE RODS WERE WORN AND NEEDED TO BE REPLACED. THIS VEHICLE WAS DRIVEN ONLY ON MAIN ROADS AND HAD NEVER BEEN IN AN ACCIDENT INVOLVING THE FRONT END. *AK

2002 BUICK LESABRE. VIN [XXX]. VIBRATION IN STEERING WHEEL, FLOOR, AND HARD SURFACES OF INTERIOR, AT SPEEDS STARTING AT 60 MPH. THE TIRES HAVE BEEN REPLACED TWICE. REDESIGNED UPPER CONTROL WERE INSTALLED. NONE OF THESE HAVE CORRECTED THE PROBLEM. ON 7/25/2003 THE BUICK SERVICE CONDUCTED A ROAR TEST WITH AN ELECTRONIC VIBRATION ANALYZER AND FOUND READINGS OF 02 TO 03 HERTZ. THE "STANDARD" SHOULD BE BELOW 07. WHY WOULD THEY DO ALL THE PREVIOUS WORK IF THEY COULD OF DONE THIS TEST EARLIER AND SAVED A LOT OF MONEY. I BELIEVE THEY MADE THIS STANDARD TO AVOID FIXING THE PROBLEM. I FOUND 4 BUICK TSB'S ( #00310007A, 10/01/01,#000310007B, 06/01/02, #000310007C, 08/01/02,AND #000310007D, 03/01/03) TAT REFER TO A VIBRATION PROBLEM. I HAVE CONTACTED BUICK BY LETTER AND TELEPHONE ( SERVICE REQUEST #1-238363526, AUGUST, 2004). I FILED A COMPLAINT (AND LOST) WITH THE BBB [XXX]. I FEEL THAT BUICK HAS STONEWALLED ME BY REFUSING TO PROVIDE ME WITH THE "LUXURY" CAR I PAID FOR.*AK THERE IS A THUMP/POPPING SOUND FELT IN THE LEFT FRONT AND RIGHT FRONT SEAT AT SHOULDER HEIGHT AS IF SHIFTS FORWARD WHEN COMING TO A STOP. DEALERSHIP TRIED TO LUBE BUT NO CHANGE. REPLACED BEARING MOUNT SHIELD STRUT AND SEAT TO ELIMINATE NOISE. PASSENGER SIDE SEAT BACK SUPPORT PUSHES INTO LOWER BACK OF PASSENGER WHEN COMING TO A STOP. PASSENGER SEAT BACK HORIZONTAL SUPPORT REPLACED. *TT UPDATED 07/24/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

WHEEL BEARING. *SC THE WHEEL BEARING CAUSED THE TIRE TO WEAR TO THE POINT THAT IT WAS GETTING READY TO BLOW OUT. *JB

THE CONSUMERS VEHICLE WAS HIT ON THE SIDE BY A MOTORIST WHO WAS DRIVING AT 50 MPH, AND THE SIDE AIR BAGS DID NOT DEPLOY. *AK *JB

I HAVE BEEN TOLD BY TWO MECHANICS THAT I NEED TO CHANGE MY ANTIFREEZE FROM DEX-COOL TO ETHYLEN GLYCOL, AS THE DEXCOOLANT IS DIRTY AND SUGARY AND I AM LOOKING AT ELECTROLISIS PROBLEMS IN MY COOLING SYSTEM IF I DON'T CHANGE IT. WHY WOULD A REPUTABLE COMPANY LIKE BUICK PUT AN INFERIOR PRODUCT IN THEIR VEHICLE? IS THERE A CLASS ACTION SUIT BEING FILED AGAINST DEX COOLANT?. *AK

THE FRONT HEAD RESTS FAILED TO LOCK IN PLACE. THE CONSUMER HAD AN ACCIDENT WHILE DRIVING APPROXIMATELY 35 MPH, THE HEAD REST HAD FALLEN DOWN, THE CONSUMER WAS INJURED. *JB *SC

WHEN BACKING OUT A LOUD CRUNCHING SOUND FROM THE REAR BRAKES WAS PRODUCED. *AK

WHILE DRIVING MY DAUGHTER TO A SCHOOL EVENT ON A BUSY HIGHWAY, MY 2002 BUICK LE SABRE'S SPEED STARTED SLOWING DOWN. PRESSING THE GAS PEDAL DID NOT SPEED UP THE CAR. REALIZING THAT SOMETHING WAS NOT RIGHT, I PANICKED BUT WAS ABLE TO STEER THE CAR THROUGH TRAFFIC AND FINALLY STALL AT AN EXIT RAMP. I TRIED TO RESTART THE CAR AGAIN BUT IT DID NOT WANT TO START. MY FIRST THOUGHT WAS THAT THE CAR WAS OUT OF GAS EVEN THOUGH THE FUEL GAGE SHOWED THE CAR DID HAVE GAS. THINKING THAT THE PROBLEM WAS STILL A GAS ISSUE, I CALLED A FRIEND TO BRING SOME GAS. AFTER A 45 MINUTE WAIT I POURED TWO GALLONS INTO THE FUEL TANK. AT THIS TIME I RESTARTED THE CAR BUT WHEN TRYING TO SHIFT, THE SHIFTER FELT VERY LOOSE AND WAS NOT CATCHING ANY GEARS. THE SHIFTER WOULD JUST FALL THROUGH. AFTER TRYING TWO MORE TIMES THE CAR STILL FAILED TO MOVE IN EITHER DIRECTION. I HAD NO CHOICE BUT TO HAVE THE CAR TOWED TO A LOCAL TRANSMISSION SHOP. AT THE REPAIR SHOP, I WAS TOLD THAT THE TRANSMISSION HAD AN INTERNAL MECHANICAL FAILURE. I MENTIONED TO THE SHOP MECHANIC THAT THERE WAS NEVER ANY TYPE OF INDICATION THAT SOMETHING WAS WRONG WITH THE TRANSMISSION. EVERYTHING CAR WAS WORKING FINE BEFORE THE TRANSMISSION FAILED. *AK I AM VERY CONCERNED ABOUT THE TRANSMISSION FAILURE BECAUSE IT OCCURRED ON A BUSY HIGHWAY AND I STRONGLY BELIEVE THAT IT COULD HAVE TURNED INTO A LIFE AND DEATH ISSUE. IN RESEARCHING THIS TYPE OF TRANSMISSION MODEL #4T65E FOR MY LESABRE, I NOTICED NUMEROUS MECHANICAL FAILURE COMPLAINTS FOR THE SAME

WHILE DRIVING IN INCLEMENT WEATHER, THE WINDSHIELD WIPER BLADES SEPARATED. THIS CAUSED THE WINDSHIELD WIPER BLADES TO SCRATCH THE WINDSHIELD, RESULTING IN POOR VISIBILITY. THE CONSUMER CONTACTED THE DEALER, BUT THERE WAS NO RESPONSE FROM THEEM. *AK *SC *JB