Owners filed 292 complaints about this vehicle with federal regulators, most often about the air bags. It has been recalled 7 times.
When it fails
06200062,000 milesMedian miles at failure
84 complaints record an odometer reading. Failures cluster around 50,000–60,000 miles.
What fails
Component
Reports
Crashes
Fires
Injuries
Air Bags
204
5
0
12
Power Train
15
2
0
0
Electrical System
15
0
0
0
Steering
8
1
0
2
Seat Belts
7
0
0
0
Engine
7
0
2
0
Unknown or Other
5
0
0
1
Structure › Body
5
0
1
1
Service Brakes
5
0
0
0
Seats
3
0
0
1
7 safety recalls
Part 573 reports
Air Bags › Frontal › Driver Side › Inflator Module23V334000
Filed May 10, 2023995,085 vehiclesGeneral Motors, Llc
Defect. General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy. Dealers will replace the driver's air bag module, free of charge. GM began mailing final owner letters February 23, 2024 and will continue mailing through December 2025. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N232404980.
Air Bags › Frontal › Driver Side › Inflator Module21V782000
Filed Oct 7, 2021555 vehiclesGeneral Motors, Llc
Defect. General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy. Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Air Bags › Critical Fasteners21V246000
Filed Apr 8, 2021108 vehiclesGeneral Motors, Llc
Defect. General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Risk. Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy. GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Electrical System14V614000
Filed Oct 1, 2014106,307 vehiclesGeneral Motors Llc
Defect. General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.
Risk. If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.
Remedy. GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GMs number for this recall is 14515.
Seat Belts14V266000
Filed May 20, 20141,339,355 vehiclesGeneral Motors Llc
Defect. General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Risk. If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy. General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Defect. General Motors LLC (GM) is recalling certain model year 2014 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles manufactured March 26, 2013, through August 15, 2013. In the affected vehicles, the engine control module (ECM) software may cause the fuel gauge to read inaccurately.
Risk. An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy. GM will notify owners, and dealers will reprogram the ECM to correct the fuel gauge reading, free of charge. The recall began on June 27, 2014. Owners may contact General Motors at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14007.
Power Train › Automatic Transmission14V092000
Filed Feb 21, 2014355 vehiclesGeneral Motors Llc
Defect. General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." They also fail to conform to FMVSS number 114, "Theft Protection and Rollaway Prevention."
Risk. If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the driver may be able to shift the lever to the "PARK" position, but the vehicle transmission may not be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy. General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Buick owners at 1-800-521-7300, and GMC owners at 1-800-462-8782. General Motors' number associated with this recall is 14048.
What owners reported
Newest filings
Air Bags
Filed Aug 7, 2026VA
The vehicle has issues with the air bags and seats. If you move the seat the airbag light comes on. There were open recalls and while the dealership says they are repaired, this is an ongoing issue and the fixes appear to only be temporary.
Electrical System
Filed Jul 17, 2026MS
My vehicle starts displaying traction control on the dash then says reduced engine power and looses power starting until u stop turn it off and crank it back up. Sometimes it runs really rough and you have to crank it back up. The ac goes in and out on it, sometimes it jerks while driving, after having a new transmission put in, 3 starters, 2 batteries! Everyone keeps telling me it’s something electrical but can’t figure out what or where. Replaces mass air flow sensor also
Engine
Filed Jul 10, 2026VA
The engine, power steering, stabilitrak, and reduced engine power (vehicle would essentially die while driving at random times). My safety AND others were put at risk when I am traveling down the road/interstate and the engine just cuts out and am no longer able to accelerate to any speeds, causing me to have to pull over to the shoulder WITHOUT ANY ENGINE POWER. Yes, the problem has reproduced and confirmed with the dealer I purchased from. Vehicle has not been inspected by the above mentioned. Only had it inspected by the dealer I purchased the vehicle from. There were no prior lamps, messages, or other symptoms until it just showed up while driving one day. It happens at the same time as the engine loses power and acceleration. The check engine light comes on, within 2-3 seconds the engine "dies" and then the "Service stabilitrak" pops up, as well as the warning "Reduced Engine Power". This first appeared on approximately on 05 JUN 2026. Vehicle was purchased on 12 MAY 2026.
Unknown or Other1 injured
Filed Mar 16, 2026TX
The rear powered liftgate on a 2014 Buick Enclave unexpectedly fell without warning while the vehicle was parked and the liftgate was fully open. The liftgate suddenly closed and struck the operator on the head. There were no warning lights, messages, or prior indications of a malfunction before the incident. The impact caused a concussion that required emergency medical evaluation, including a CT scan and follow-up neurological care. The incident occurred during normal use of the vehicle while loading items into the rear cargo area. The liftgate system has not been repaired and remains available for inspection. The component currently appears to operate normally, and the malfunction has not been reproduced since the incident. No prior symptoms or warnings were observed before the failure. The sudden closure of a powered liftgate presents a safety risk because it can strike occupants standing beneath it, including adults or children loading cargo. The vehicle and liftgate system have not been inspected by a dealership or manufacturer since the incident.
Power Train
Filed Mar 9, 2026WI
1)Numerous Gas Cap ‘red warnings’ were fixed each time 2)Driver-side ‘Seat Belt’. Fixed. 3)Check engine light ‘off and on’ will quit after 5-10 minutes 4)Stabilitrak/Traction-control (red light warnings), on and off, finally stayed on: Took back to Parsons of Antigo, WI dealership for repair; they said it was fixed. I left dealership at their closing time, started car, the car was shaking, called dealership/told them what was happening/they said bring it back on Monday—this was a Thursday evening after 6 PM! a. I had to drive this ‘shaking-car’ home approximately 35 miles away, while going about 30-40 mph/in a shaking car, seems car wanted to stop. Very frightening in the dark night. b.I had a wrecker come and take the car back to dealership. I do not care to deal with dealership after this—I changed to different dealership. c.About 3 years ago, while driving on US 8 outside of Rhinelander the car just ‘simply’ went off the highway; I quickly managed to bring the car back onto the highway blacktop. Is this for real? i.Until July 2025 I worked 40 hours/week and I believed and trusted that the repair services would inform me that I needed to beware of ‘this or that’; when usual car maintenance was completed. d.In 2019, going through a ‘Traffic Circle’ in Green Bay, WI area; this vehicle just would not stop (as I need to wait for cars coming from the left) and somehow, I made it through that circle without hitting another car or damaging this car! The police officer asked, ‘What
Electrical System
Filed Feb 17, 2026TX
I own a 2014 Buick Enclave experienced two major safety‑related failures. First, while driving on the highway, the vehicle suddenly lost throttle response and triggered a check‑engine light with code P1682 (Ignition 1 Switch Circuit 2). After replacing the ignition relay in the under‑hood fuse box, the issue seemed resolved temporarily. A few weeks later, while stopped at a traffic light, the vehicle displayed “Traction Control Off,” followed by “Engine Power Reduced,” and began shaking violently. The engine warning light turned on, and the car became undrivable in traffic, creating a dangerous situation. A mechanic later confirmed no failure in the replaced ignition relay. The root cause may be a design flaw in the fuse box and its bottom wire‑harness connection, which is known to loosen because the two internal securing screws do not get tighten at all, its freely moving and not securing anything. This potential defect has reportedly affected multiple GM vehicles from 2013–2015, posing serious safety risks and potentially leading owners to spend significant money on repairs without resolving the underlying issue. In Buick Forum, thousands of customers experiencing the same issue, spending thousands and suffering financial implications and severe safety threat just for a careless design and carelessness in addressing a small design issue!!!
Air Bags
Filed Feb 5, 2026TX
I am not sure if I have the correct form. I puchased a 2014 Buick Enclave from Group 1 Toyota 20465 Southwest Fwy, Richmond, TX 77469. The dealership sold me this vehicle without addressing the safety recall. They claim it is not their responsibility.
Air Bags
Filed Dec 2, 2025TX
The "Service Airbag - Passenger" warning light suddenly appeared on the console of my 2014 Buick Enclave. Once I arrived home, I Googled what the light indicated and I also sorted through mail I had recently received from Buick that notified me of a recall. Convinced that I needed to resolve the issue promptly, I contacted the dealership we purchased the vehicle from and they informed me to come in so they could hook the diagnostic machine to the car to determine the codes. I went into the dealership early the following morning (work order initiated at 8:21AM). I explained the situation again, and was told that they'd perform a complimentary diagnostic test to determine the issue. The service advisor listed "Safety Recall - Driver Front Airbag Inflator May Rupture" [I did notify them that the warning light indicated it was the passenger side airbag]. At 9:00 AM I received a text message "To review the inspection and approve the recommendations": CUSTOMER STATES SERVICE AIRBAG MESSAGE CHECK AND ADVISE [Other]: DIAG, NEED 1.5HR DIAG TIME TO TEST CIRCUITS RELATED TO PASSENGER AIR BAG FOR CODE B0021 PASSENGER SEAT SIDE AIR BAD DEPLOYMENT LOOP. (NEED TOI REMOVE SEAT TO TEST)$389.93 -- yes, I approved. But when questioning why there was a charge for the resolving the recall issue, I was told, "It's a different issue than the recall." Then I was told they'd need to remove the seat to get to the wires/connectors for the airbag and that cost would be $519.90 BYPASS THE AIR BAG CONNECT
Air Bags
Filed Nov 28, 2025TN
I was notified of the recall May 10,2023 Manufacturer Recall NumberN232404980 NHTSA Recall Number23V334 by mail. I called my Buick dealer and was told they had the part. I set up an appointment and took my car in for the repair, and was told they made a mistake and didn't have the part after all and that they would let me know when they got it in. I guess now all I can do is sit and wait to be notified, however long that will take. 2014 Buick Enclave Leather [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Air Bags
Filed Nov 5, 2025NJ
I got the notice air bag recall and gmc said it's passenger front seat side . They said it's discontinued and Wana use another 1 and charge me 500.00 plus labor. I just paid 398.00 for them to tell me this don't think that's fair what can I do if it's a recall I paid for nothing
Air BagsCrash2 injured
Filed Oct 28, 2025ID
I was involved in an accident that myself and my passenger were injured in due to our airbags not deploying and because of this we both hit our heads. I hit the steering wheel they hit the dashboard and side windows.
Power Train
Filed Oct 28, 2025WA
The vehicle began shuddering and losing power during normal driving. The issue occurs at various speeds, especially between 35–60 mph, and feels as though the car is slipping or will stall. A certified service center diagnosed a failing torque converter, which is part of the transmission/power train. The repair estimate was several thousand dollars. This failure poses a safety risk because the vehicle can suddenly lose acceleration or struggle to move in traffic. The service center confirmed the defect but stated there is no recall or assistance from Buick or GM. I have contacted Buick Customer Care and GM Executive offices with no response. The vehicle remains unsafe to drive.
Air Bags
Filed Oct 10, 2025AL
The contact owns a 2014 Buick Enclave. The contact stated while the vehicle was parked and occupied, while attempting to start the vehicle, the contact became aware that the air bag warning light was illuminated more than five times. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that that GM Part Number: 13576628 (Module 16.712) needed to be replaced, and the contact was provided and estimate for the repair. The air bag inflator was replaced, and the vehicle was repaired. The manufacturer was not notified of the failure. The contact stated that the failure had occurred several times. The failure mileage was unknown.
Air Bags
Filed Aug 22, 2025TX
I am submitting this statement regarding an ongoing issue with the driver seat airbag in my vehicle. The airbag warning light continues to illuminate intermittently. I have had the issue looked at multiple times by my mechanic. He has replaced parts underneath the seat in an effort to resolve the problem, but the warning light still returns. At times, the light will go off temporarily, only to come back on again later. I have noticed that the only way the light sometimes changes is when I move the seat back and forth. There is no other visible damage underneath the seat, and no other cause has been identified. Despite repeated repair attempts, the issue remains unresolved, and I am concerned about the reliability and safety of the airbag system.
Air Bags
Filed Aug 12, 2025NC
The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The vehicle was taken to a local dealer however, the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.
Air Bags
Filed Aug 8, 2025AL
Purchased vehicle almost a year ago with Mobile dealership telling me they were unable to have air bags replaced due to lack of parts from manufacturer. I have been in contact every few months with local dealership (Mullinax in Montgomery, AL) checking on status of recalled airbags. July 2025 I received a letter from General Motors to contact local dealer as airbags were available for recall. I did so and dealership confirmed part and scheduled appointment for repair for a month later. On date of appointment I was on time delivering vehicle as they confirmed it would take most of the day. Three hours later I was called saying there was no airbags available to me and that I would have to be put on a waiting list as one was ordered. I have read where these malfunction causing major damage to vehicle which dealerships and GM do not cover. I cannot afford this type of damage and don't understand how a month goes by where you have the part and then on the day of repair you don't.
Air Bags
Filed Jul 30, 2025MI
Service airbag light came on one week before airbags in the front driver in front passenger side ruptured on their own in the middle of driving. This is cars the seat belts and the front seats to lock up and we now have no airbags. We did bring it in to see if we could get it at least the steering wheel one replaced because of the recall but the dealership (todd wenzel) and Grand Rapids Michigan stated that they refused to do it because they thought we were in an accident but you can clearly see we were not in an accident. The vehicle was also sold to me by a dealership that did not disclose the airbags had a recall and I did not find out until after the purchase was made.
Air Bags
Filed Jul 21, 2025FL
The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact that the recall repair was already performed; however, the air bag warning light was constantly illuminated. The contact stated that an unknown part was replaced on the battery. The contact was informed that the sensor failed to function as intended. The contact stated that other local dealers had no parts to perform the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool showed no open recall.
Air Bags
Filed Jun 24, 2025OK
See attached document for complaint. In June 2023, I received a safety recall from GM, identified with the number N232404980, informing me that my 2014 Buick Enclave SUV, VIN : had a dangerous defect in the front-driver airbag inflater. The letter stated that the necessary parts to repair my vehicle were not available on that date. For the past two years, I have been calling the dealers closest to my address, and they always give me the same response: "We don't have that spare part available yet" and that I should keep waiting . Two years have passed since their recall, and they still have not resolved my problem. Therefore, I am writing this letter so that you know that I am awaiting soon repair, and also to record that they are aware of the situation and that, therefore, GM is responsible for any safety issues that may arise due to your failure to guarantee the means of correcting the aforementioned defect in my car.
Air Bags
Filed Jun 18, 2025FL
The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (AIR BAGS); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Complaint volume is well above typical for a single model year.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: May 10, 2023. Source: NHTSA Office of Defects Investigation.