Page 2 of 4 · complaints 51–100 of 154

2002 Buick Century complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Vehicle Speed Control
Filed Jul 15, 2010105,000 milesWI

TL*THE CONTACT OWNS A 2002 BUICK CENTURY. THE CONTACT WAS DRIVING AT 65 MPH WITH THE CRUISE CONTROL SET. SUDDENLY, THE VEHICLE INCREASED ACCELERATION WITHOUT WARNING. THE BRAKE PEDAL WAS APPLIED SEVERAL TIMES AND THEN THE GEAR SELECTOR WAS SHIFTED INTO THE NEUTRAL POSITION. THE ENGINE WAS TURNED OFF AND RESTARTED. THE VEHICLE WAS ABLE TO RESUME NORMALLY. THE FAILURE OCCURRED TWO DIFFERENT TIMES. THE CONTACT STATED ON THE THIRD OCCURRENCE THE CRUISE CONTROL WAS NOT ENGAGED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN INFORMED THAT THE FAILURE COULD POSSIBLY BE CONTRIBUTED TO THE CRUISE CONTROL MODULE. THE CRUISE CONTROL MODULE WAS DISABLED. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000. UPDATED 10/01/2010. *LJ UPDATED 10/04/10

Electrical System › Instrument Cluster/Panel
Filed Jun 29, 201075,000 milesRI

TL* THE CONTACT OWNS A 2002 BUICK CENTURY. THE CONTACT STATED THAT THE LIGHTS ON THE CLUSTER PANEL HAVE FAILED. SHE COULD NOT SEE WHAT GEAR THE VEHICLE IS IN AND SHE COULD NOT SEE THE MILEAGE. THE CONTACT CONTACTED THE MANUFACTURER AND THEY STATED THERE WAS NO RECALL ON HER VEHICLE AND THE REPAIRS WOULD COST APPROXIMATELY $600.00. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000. UPDATED 10/28/10. *LJ UPDATED 10/29/10*JB

Engine and Engine Cooling › Engine
Filed Apr 18, 2010110,000 milesWI

FAILURE OF INTAKE ENGINE GASKET ON 2002 BUICK CENTURY WITH 110,000 MILES. *TR

Latches/Locks/Linkages
Filed Mar 2, 2010154,000 milesPA

TL*THE CONTACT OWNS A 2002 BUICK CENTURY. HE NOTICED THAT THE DRIVER SIDE DOOR LOCKS ON ITS OWN WHICH HAS CAUSED THE OTHER DOORS TO ALSO LOCK. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED. HE WILL NOT TAKE THE VEHICLE TO THE DEALER TO DIAGNOSED. THE FAILURE AND THE CURRENT MILEAGES WERE 1544,000.

Electrical System
Filed Jan 20, 2010140,000 milesMS

ON THREE GM VEHICLES THAT I KNOW OF (02 CENTURY, 05 CENTURY, 06 GRAND PRIX) THE HEADLIGHTS WILL GO OUT ON HIGH BEAM UNEXPECTEDLY. REPLACING THE HEADLIGHT HIGH BEAM SWITCH FIXES THE PROBLEM. THE 06 GRAND PRIX WAS STILL UNDER WARRANTY BUT THE DEALER REFUSED TO CORRECT THE PROBLEM. THEY SAID THAT UNTIL THE SWITCH FAILS COMPLETELY THEY WILL NOT REPLACE IT. GOING 70 DOWN THE INTERSTATE AT NIGHT AND SUDDENLY NO LIGHTS IS NOT VERY SAFE. I KNOW MY VEHICLE (02 CENTURY) WAS HIGH MILEAGE BUT THE OTHER TWO ARE NOT. THE DEALER NOT FIXING THE GRAND PRIX THAT BELONGS TO A FRIEND OF MINE KIND OF TICKED ME OFF. *TR

Engine and Engine Cooling › Cooling SystemFire
Filed Jan 13, 2010106,000 milesFL

I CURRENTLY HAVE A 2002 BUICK CENTURY CUSTOM WITH 107000 MILES ON IT. I HAD A STARTER CATCH FIRE CAUSE OF A LARGE BUILDUP OF OIL COMING FROM EITHER THE HEAD GASKET OR THE MANIFOLD GASKET. THIS ISSUE NEEDS TO BE ADDRESSED. DRIVING AT HIGH ENGINE TEMPERATURE WITH CAUSE A MAJOR SAFETY ISSUE FOR ANYONE DRIVING SHORT OR LONG DISTANT. *TR

Air BagsCrash1 injured
Filed Oct 1, 200999,000 milesOH

LOST CONTROL OF THE CAR ON A WET ROAD AND HIT A TREE. TOTALED CAR WITH MOST OF THE DAMAGE AND IMPACT BEING THE FRONT OF THE CAR. THE PROBLEM IS NEITHER OF THE AIR BAGS DEPLOYED TO PREVENT STERNUM AND BROKEN BACK.. *TR

Steering
Filed Apr 28, 2009138,000 milesOH

WHILE PERFORMING MAINTENANCE (WHEEL BEARING REPLACEMENT) I DISCOVERED A THROUGH AND THROUGH CRACK IN THE STEERING KNUCKLE AT THE POINT OF ATTACHMENT OF THE TIE ROD END ON THE DRIVERS SIDE, THE CASTING WAS SPLIT WHICH WOULD HAVE ALLOWED THE TIE ROD TO DISCONNECT AND POTENTIALLY FATAL CONSEQUENCES. THE CAR IS A 2002 BUICK CENTURY CUSTOM WITH 138,000 MILES. *TR

Exterior Lighting › Headlights › Switch
Filed Apr 17, 200967,000 milesWI

TL*THE CONTACT OWNS A 2002 BUICK CENTURY. WHILE DRIVING 50-55 MPH AT NIGHT, THE HEADLIGHTS AUTOMATICALLY ILLUMINATED. WHEN THE CONTACT ACTIVATED THE HIGH BEAMS, THE HEADLIGHTS WENT OUT COMPLETELY. SHE HAD TO ACTIVATE THE HEADLIGHT SWITCH AGAIN IN ORDER FOR THEM TO OPERATE. OCCASIONALLY, THE HIGH BEAMS WILL TURN ON, BUT OTHER TIMES, THEY WILL NOT. THE DEALER STATED THAT THE ENTIRE MULTI-FUNCTION SWITCH NEEDED TO BE REPLACED. THE SWITCH WAS REPLACED, BUT THE CONTACT BELIEVES THAT A RECALL SHOULD BE ISSUED. THE FAILURE MILEAGE WAS 67,000 AND CURRENT MILEAGE WAS 72,000. UPDATED 05/08/09 *BF UPDATED 05/12/09.*JB UPDATED 06/09/09.*JB

Visibility
Filed Nov 20, 200895,000 milesMT

TL*THE CONTACT OWNS A 2002 BUICK CENTURY. THE CONTACT STATED THAT THE WINDSHIELD SPARKLES IN THE SUNLIGHT DUE TO FROST. THE GLARE IMPAIRS HIS VISIBILITY WHEN DRIVING. THE DEALER RECOMMENDED THAT HE BUY A NEW WINDSHIELD. THE FAILURE AND CURRENT MILEAGES WERE 95,000. UPDATED 12/08/08. *LJ

Engine and Engine Cooling
Filed Nov 11, 200869 milesNY

2002 BUICK CENTURY CUSTOM, HAD TO REPLACE THE INTAKE MANIFOLD GASKET AT 69K AT A COST OF OVER $700. SHORTLY THEREAFTER, FRONT LEFT AND RIGHT WHEEL BEARINGS FAILED AND THEY WERE REPAIRED AT A COST OF $350 EACH. NOW AT 80K THE HEAD GASKET IS LEAKING COOLANT SO BADLY THE CAR CANNOT BE USED. THE APPROXIMATE COST OF THIS REPAIR IS $1400. CAR WAS PURCHASED NEW, FULLY MAINTAINED AND ADULT DRIVEN. *TR

Service Brakes, Hydraulic
Filed Aug 28, 2008130,000 milesWV

TL*THE CONTACT OWNS A 2002 BUICK CENTURY. WHEN THE CONTACT APPLIED PRESSURE TO THE BRAKE PEDAL, THE ANTILOCK BRAKE SYSTEM ENGAGED. THE TRACTION AND ENGINE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT CONTROL PANEL AT THE TIME OF THE FAILURE. SHE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE BRAKE SYSTEM; HOWEVER, THE FAILURE STILL PERSISTS. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 130,000.

Engine and Engine Cooling › Cooling System
Filed Jul 23, 200890,000 milesSC

I NOTICED THAT THERE WAS SLUDGE IN THE COOLANT TANK AFTER I GOT A LOW COOLANT LIGHT WHEN THE COOLANT WAS NOT LOW AND THE TEMPERATURE WAS NORMAL. I BROUGHT THE CAR IN TO THE BUICK DEALERSHIP AND WAS TOLD THAT OIL WAS LEAKING THROUGH THE INTAKE MANIFOLD GASKET INTO THE COOLANT CHANNELS OF THE MANIFOLD. THE OIL WAS INTERFERING WITH THE COOLANTS SENSOR CAUSING THE INDICATOR LIGHT TO COME ON. THE DEALER TOLD ME THE SYSTEM WOULD NEED TO BE DRAINED, FLUSHED AND REFILLED AFTER THE MANIFOLD WAS REMOVED AND THE GASKET REPLACED. THIS WAS GOING TO COST OVER $800.00 THE DEALER INDICATED THAT THIS WAS A FAIRLY COMMON OCCURRENCE ON THE 3.1L ENGINE SO I ASKED WHY THIS WAS NOT A WARRANTY ISSUE TO WHICH HE RESPONDED THAT GM WOULD NOT COVER THIS PROBLEM. I ASKED WHAT WOULD HAPPEN IF I DID NOT DO THE RECOMMENDED ACTIONS; RESPONSE, POSSIBLE WATER MIGRATING INTO THE CYLINDERS OR OIL/WATER MIXING, ALL VERY BAD FOR THE ENGINE. BECAUSE I LIKE THE CAR, I HAD THE WORK DONE AS I USE THIS CAR FOR EXTENDED TRIPS AND I DO NOT WANT TO FIND MYSELF WITH AN ENGINE FAILURE. SINCE THIS DOES APPEAR TO BE A COMMON PROBLEM WHICH MAY BE AGGRAVATED BY THE USE OF DEXRON COOLING FLUID, I BELIEVE THAT GM SHOULD BE RESPONSIBLE FOR REPAIRS AND/OR REIMBURSEMENT FOR SUCH REPAIRS THAT HAVE BEEN DONE. *TR

Steering
Filed Jul 15, 200836,000 milesTX

MOST OF THE COMPLAINTS ON THE BUICK CENTURY 2002, MY CAR HAS THEM: 1. WINDOWS NOT WORKING, ONLY PASSENGERS' UP TO NOW 2. HARD UPSHIFTS ON TRANSMISSION 3. MILEAGE ON THE DIGITAL ODOMETER WON'T SHOW 4. VOLUME ON STEERING WHEEL NEVER CORRECTED SO, WHAT'S BEING DONE ABOUT IT? *TR

Structure › Frame and Members › Underbody Shields
Filed Mar 20, 2008NH

I PURCHASED A NEW 2002 BUICK CENTURY FROM AUTO MALL, PUTNEY, VT ON 0/06/01- ONLY HAVE 57,000 MILES ON THE VEHICLE NOW. AIR CONDITIONER FIXED 3 TIMES; STILL NOT WORKING; BRAKES FIXED; STILL SQUEAK BEFORE MY CAR COULD BE INSPECTED THE LINE FOR THE BACK BRAKE LIGHTS WHICH WERE RUSTED NEEDED TO BE REPAIRED IN FEB 2008 [$300]. ON MARCH 1, 2008 MY BRAKES WENT; BROUGHT TO NEAREST GARAGE; BRAKE LINE RUSTED OUT AND WAS REPLACED [$200] I WAS INFORMED BY THE MECHANIC THAT THE ROCKER PANELS WERE RUSTED AND SHOULD NOT HAVE PASSED INSPECTION. INFORMED DEALERSHIP; BROUGHT VEHICLE FOR DIAGNOSIS AND ESTIMATE [$5,000]. WAS TOLD BY GMAC THAT VEHICLE'S WARRANTY ENDED ON 11/06/07. I AM AWAITING WORD WEATHER THEY WILL COVER SOME OF THE REPAIR WORK. *TR

Visibility › Power Window Devices and Controls
Filed Mar 20, 200838,000 milesNY

2002 BUICK CENTURY WITH SEVERAL PROBLEMS. CONSUMER STATES THAT THE ELECTRIC WINDOW CONTROLS HAD TO BE REPLACED DUE TO FAILURE. HEADLIGHTS STARTED WORKING INTERMITTENTLY. MULTI-FUNCTION SWITCH NEEDS REPLACEMENT. *KB THE CONSUMER STATED USING THE TURN SIGNAL INDICATOR OR THE HIGH BEAMS, APPARENTLY TRIGGERED ALL THE LIGHTS TO GO OUT. THE HEATER CONTROLS DID NOT FUNCTION PROPERLY. *JB

Engine and Engine Cooling
Filed Mar 13, 200862,000 milesOH

HAD COOLANT LIGHT COMING ON PERIODICALLY AND WAS LOOSING COOLANT, BUT COULD NOT FIND ANY LEAKS, WAS TOLD IT WAS PROBABLY FAULTY LIGHT, OR LEAK IN TANK. TOOK CAR FOR OIL CHANGE AND ASK TO LOOK FOR ANY LEAKS, FOUND COOLANT IN OIL. INTAKE MANIFOLD GASKET FAILED AND HAD TO BE REPLACED. WAS TOLD DUE TO COOLANT BEING DEXCOOL AND EATS THE GASKETS. *TR

Exterior Lighting › Headlights
Filed Dec 12, 200765,532 milesME

HEADLIGHTS ON MY 65,000MI 2002 BUICK CENTURY JUST QUIT AND THEN COME BACK ON. THIS PROBLEM HAS OCCURRED 4 FOUR TIMES. THE OTHER TIMES IT APPEARED AS THOUGH I MISCLICKED, BUT THE LAST TIME I HAD TO PULL OVER AND CLICK THE DIMMER SWITCH 30+ TIMES. THIS IS A REAL SAFETY ISSUE AND I BARELY WAS ABLE TO STOP IN TIME FROM 55 MPH. THE OUTER HEADLIGHTS ARE ONLY ON IN LOW BEAM AND THE INNER ONLY ON HIGH BEAM. THERE ARE 4 HEADLIGHTS THIS CAN'T BE RIGHT ALL 4 SHOULD BE ON IN HIGH BEAM SETTING ON. NEED TO CHECK ON THIS HEADLIGHT OPERATION ISSUE, BUT FELT I SHOULD PASS THIS ON THAT THESE GM MODELS DO THIS. *TR

Visibility › Power Window Devices and Controls
Filed Nov 13, 200744,946 milesAZ

AT 44,9XX MILES THE FRONT DRIVER'S SIDE WINDOW IN MY 2002 BUICK CENTURY FAILED. THE REGULATOR FAILED AND THE WINDOW DROPPED OF IT'S OWN ACCORD. I WAS ON A TRIP AND HAD TO LEAVE MY WINDOW OPEN FOR 2 DAYS UNTIL I RETURNED AND WAS ABLE TO GET IT TO A DEALER FOR REPAIRS. IT COST ME A $100.00, (EXTENDED WARRANTY), BUT THE BS WITH HAVING IT FAIL FOR NO REASON, JUST PISSES ME OFF. *TR

Engine and Engine Cooling › Engine
Filed Oct 26, 200762,000 milesRI

BOUGHT VEHICLE IN 01.20.07 WITH 56,943 MILES (2002 BUICK CENTURY CUSTOM). SOMETIME (AROUND 62,000 MILES) NOTICE ENGINE HESITATES, AFTER WARMING UP, HESITATION DISAPPEARS. ASKED MY MECHANIC AND HIS FIRST QUESTION WAS IF WHITE SMOKE WAS COMING OFF THE TAIL PIPE, I SAID NO. A COUPLE WEEKS LATER, AT STARTUP (EARLY IN THE MORNING) THE TAIL PIPE SMOKED FOR A GOOD 2 TO 3 MINUTES, AGAIN, ONCE WARMED, STOPPED, AND ENGINE RUN WELL. THIS WENT ON FOR ANOTHER 2 WEEKS, DURING THIS PERIOD I ASKED AGAIN MY MECHANIC, BUT THIS TIME I MENTIONED THE WHITE SMOKE, NO OIL SMELL, HIS RESPONSE WAS I WAS BURNING ANTIFREEZE. WENT BACK TO DEALER TO SEE WHAT THEY COULD DO TO HELP ME, LEFT THE VEHICLE FOR DIAGNOSIS, THEN THEY OFFER ME A 15% DISCOUNT ON PARTS OF AND ESTIMATED $1500.00 WORK. SINCE THIS WAS UNACCEPTABLE, I CALLED BUICK, EXPLAIN SITUATION, AND ALSO MENTIONED FACT THAT AN ENGINE THIS AGE - MILEAGE - THIS KIND OF FAILURE WAS NOT ACCEPTABLE. AFTER 4 CALLS FROM BUICK, IT TOOK BUICK 2 WEEKS TO COME BACK WITH HA RESOLUTION: THAT THE BEST THEY COULD DO WAS 15% DISCOUNT ON PARTS AND 15% ON LABOR. AT SOME POINT I WANTED TO PICKUP THE CAR AND I WAS TOLD IT WAS NOT SAFE TO DRIVE. MEANTIME, I DID SOME RESEARCH AND FOUND OUT THAT NHTSA DID HANDLE THIS TYPE OF ISSUES. FURTHER RESEARCH IN THE NHTSA WEB SITE SHOWED THAT (LIKE MY MECHANIC TOLD ME) THIS WAS A RECURRENT PROBLEM WITH THIS MODEL. I PICKED UP THE CAR ON 10.25.07 AT A FINAL COST OF $1,157.00. *TR

Visibility › Power Window Devices and Controls
Filed Oct 23, 200731,055 milesFL

2002 BUICK CENTURY WITH WINDOW PROBLEMS. CONSUMER STATED THAT ONE DEALER GAVE HER AN ESTIMATE $200 MORE THAN ANOTHER DEALER. SHE WENT WITH THE CHEAPER DEALER AND WINDOWS ARE WORKING FINE. *KB THE CONSUMER STATED THE OTHER 2 WINDOWS HAD ALSO FAILED. *JB

Engine and Engine Cooling
Filed Sep 11, 200761,233 milesMN

INTAKE MANIFOLD GASKET LEAK AT 61,233 MILES,719 DOLLAR REPAIR. *JB UPDATED 12-12-07. *KB THE LOWER INTAKE MAIFOLD GASKET, THERMOSTAT WERE REPLACED AS WELL. UPDATED .

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Abs Warning Light
Filed Aug 13, 200735,408 milesNY

2002 BUICK CENTURY WITH BRAKE FAILURE CUSTOMER STATES THAT BRAKE PROBLEMS THIS EARLY ONLY MEANS MORE PROBLEMS TO COME**CC THE CONSUMER STATED THE VEHICLE WAS SERVICE FOR A BRAKE SQUEAK FOR A PERIOD OF 1 TO 2 DAYS AFTER IT RAINED THE CONSUMER WAS TOLD THERE WAS NO PROBLEM, BUT THE DEALER DID CLEAN AND ADJUST THE REAR BRAKES. THE CONSUMER STATED THE BRAKE CONTINUED TO SQUEAK. A YEAR AND 1 MONTH LATER, THE ANTI-LOCK BRAKE LIGHT ILLUMINATED DUE TO WATER INTRUSION ON THE HUB. THE CONSUMER WAS TOLD THE BRAKE SQUEAK AND WATER INTRUSION WERE UN-RELATED. *JB

Exterior Lighting › Headlights
Filed Aug 8, 200755,000 milesPA

TL*THE CONTACT OWNS A 2002 BUICK CENTURY. WHILE DRIVING 65 MPH, THE HEADLIGHTS ON THE VEHICLE SHUT OFF. THE LIGHTS REMAINED OFF FOR TWO HOURS BEFORE ILLUMINATING AGAIN. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE CURRENT MILEAGE WAS 57,000 AND FAILURE MILEAGE WAS 55,000. THE CONSUMER STATED THE LIGHTS MALFUNCTIONED 4 TIMES AT NIGHT AND THE DEALER DOES NOT KNOW WHAT IS THE PROBLEM. UPDATED 09/05/07 *TR

Visibility › Power Window Devices and Controls
Filed Aug 1, 2007VA

TL*THE CONTACT OWNS A 2002 BUICK CENTURY. THE CONTACT STATED THAT THE REGULATOR FOR THE DRIVER SIDE ELECTRIC WINDOW HAS FAILED. THE WINDOW IS OFF TRACK AND THE REGULATOR NO LONGER WORKS. HE NOTIFIED THE MANUFACTURER AND THE DEALER, BUT THEY HAVE NOT RESPONDED. THE VIN WAS INVALID. THE CURRENT MILEAGE WAS 65,000 AND THE FAILURE MILEAGE WAS UNKNOWN.

Engine and Engine Cooling
Filed Jul 5, 200734,000 milesMN

WHEN I HAD AN OIL CHANGE AT ABOUT 32,000 MILES THE MECHANIC INDICATED THE OIL WAS A QUART LOW. I HAD THE COOLING SYSTEM FLUSHED AT ABOUT 50,000 MILES AND THE MECHANIC NOTED OIL IN THE ANTIFREEZE. AT 55,000 MILES THE CAR NOW NEEDS A NEW INTAKE MANIFOLD GASKET AT A COST OF $800 TO $900. GM FACES A CLASS ACTION LAWSUIT IN CANADA FOR THIS SAME PROBLEM AND MANY U.S. BLOGS INDICATE THIS IS A COMMON PROBLEM. SERVICE STATIONS ARE REPORTING THAT THIS FAILURE IS COMMON AND DUE TO A DESIGN DEFECT. THE WARRANTY EXPIRED AT 36,000 MILES. BECAUSE OF THIS, BUICK SAYS IT HAS NO RESPONSIBILITY FOR THIS PROBLEM. IN ADDITION TO THE GASKET PROBLEM, I HAD TO REPLACE THE WIPE BLADE MECHANISM AND LEAKING WHEEL BEARINGS. THESE, TOO, WERE PREMATURE PROBLEMS AND NOT DUE TO ANY ABUSE OR NEGLECT OF CAR MAINTENANCE. GM WILL NOT RECOGNIZE A HISTORY OF PROBLEMS DUE TO THE FACT I WENT TO A LOCAL PRECISION TUNE FOR MAINTENANCE. THE DEALERSHIP I PURCHASED THE CAR FROM MOVED ABOUT 45 MINUTES AWAY FROM MY HOME MAKING IT VERY INCONVENIENT TO GO THERE FOR MAINTENANCE. *AK

Visibility › Windshield Wiper/Washer › Motor
Filed Jul 4, 2007OH

I GOT A BRAND NEW CAR, RECEIVED A LETTER SAYING THE WINDSHIELD WIPERS NEEDED TO BE CHECKED. TOOK VEHICLE BACK TO DEALER, AND THEY SAID WINDSHIELD WIPERS WERE ALRIGHT. IN SEVERAL PAST WINTER THE WINDSHIELD WIPERS STAYED IN UPRIGHT POSITION AND WOULD NOT GO DOWN, BLOCKING MY VISION, TOOK IT BACK, THEY PUT A NEW MOTOR IN IT, AND IT WORKED UNTIL THE FOLLOWING WINTER, SAME THING HAPPENED, AND THEY FIXED THE WINDSHIELD WIPERS IN 2003,2004,2005, AND 2006, MY WARRANTY RAN OUT IN 2007, SO THEY WOULD NOT FIX THE WINDSHIELD WIPERS ANY MORE. I EEL L LIKE THEY PROLONGING THE WINDSHIELD WIPERS UNTIL MY WARRANTY RAN OUT, AND I WAS STUCK WITH THEM UPRIGHT WHILE DRIVING. I HAVE LOOKED ON THE COMPUTER AND FOUND AT LEAST 6 MORE PEOPLE WITH THE SAME PROBLEM.*AK

Engine and Engine Cooling
Filed May 29, 200759,263 milesOH

TL*THE CONTACT OWNS A 2002 BUICK CENTURY. THE CONTACT STATED A PIECE OF FUEL INJECTION DETACHED AND BLEW OFF THE VALVE. THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE WAS TAKEN TO A MECHANIC. THE REPAIR COST $1,200. THE TECHNICIAN STATED THAT HE HAD NEVER SEEN ANYTHING LIKE THIS AND IT SHOULD NOT HAVE HAPPENED TO HER VEHICLE. THE CONTACT HAS NOT NOTIFIED AN AUTHORIZED DEALER OR THE MANUFACTURER. THE CURRENT AND FAILURE MILEAGES WERE 59,263. UPDATED 02/01/08. *LJ

Power Train › Automatic Transmission
Filed May 9, 200740,000 milesTX

TRANSMISSIONS ON AMERICAN CARS ARE MESSING UP TOO EARLY. MY FRIEND'S DODGE CARAVAN WENT OUT AFTER THE 36000 MILE WARRANTY, MONTH LATER. OTHER CARS THE SOLENOID ON UPSHIFTS 1-2 AND 3-4 WERE CAUSING HARSH UPSHIFT PROBLEMS ON MANY CARS. OLD CARS BEFORE 2000, TRANSMISSIONS DID NOT FAIL FOR MORE THAN 10 YEARS, TODAY'S MODEL TRANSMISSIONS WERE CAUSING PROBLEMS THE FIRST 3-5 YEARS. THESE PROBLEMS ON THE 2002 BUICK CENTURY HAPPENED THE LAST 3-5 YEARS. 1. HARSH UPSHIFTS ON TRANSMISSION, 1-2 3-4. 2. POWER WINDOWS, AFTER 3 YEARS, DIDN'T WORK ON REAR WINDOWS AND WERE TO SLOW ON THE FRONT WINDOWS. 3. STEERING WHEEL STEREO CONTROLS VOLUME WAS NEVER FIXED AFTER TAKING 5-10 TIMES FOR REPAIRS. THESE WERE THOUSANDS OF DOLLARS I WAS SPENDING FOR 4-5 YEARS OF DRIVING. IF NOTHING WAS DONE ABOUT THIS I WILL BE TURNING TOYOTA, CAMRY. YOUR ADVICE WILL VERY GLADLY BE APPRECIATED. *AK

Visibility › Windshield Wiper/Washer › Motor
Filed Apr 8, 2007OH

THE WINDSHIELD WIPERS WILL NOT GO DOWN, BUT STAY IN FRONT OF MY VISION, BLOCKING THE VIEW. I TOOK VEHICLE TO THE DEALER, THEY TRIED TO FIX THE PROBLEM , BUT EVERY YEAR IN WINTER THEY STILL STICK IN THE MIDDLE OF THE WINDSHIED. FOUR YEARS EVER WINTER THEY BLOCK MY VISION. *AK

Visibility › Windshield Wiper/Washer › Motor
Filed Feb 21, 2007NY

THE WINDSHIELD WIPERS REFUSE TO LOWER WHEN TURNED OFF. *NM

Exterior Lighting › Headlights › High/Low Beam Dimmer Switch
Filed Feb 5, 200735,000 milesPA

TL*- THE CONTACT STATED THAT WHILE DRIVING THE 2002 BUICK CENTURY AT ANY SPEED ON THE ROAD AT NIGHT THE HEADLIGHTS GO OFF WITHOUT ANY WARNING UNDER ALL ROAD CONDITIONS. OCCASIONALLY, THE CONTACT WOULD TURN ON THE HIGH BEAM AND TOGGLE TO REGULAR BEAMS SO THAT THE LIGHTS WOULD TURN ON. THE FAILURE HAPPENED INTERMITTENTLY EVERY EVENING. THE BODY CONTROL MODULE WAS REPLACED, BUT THE LIGHTS STILL TURN ON AND OFF. THE CONTACT WAS REFEREED TO EQ MUFFLER TO FIND THE PROBLEM. THE VEHICLE STILL HAD NOT BEEN REPAIRED. *AK UPDATED 02/27/07. *JB

Engine and Engine Cooling
Filed Jan 30, 200745,000 milesMA

TL*- THE CONTACT STATED THAT AFTER STARTING THE 2002 BUICK CENTURY THE COOLANT LIGHT CAME ON, AFTER DRIVING A COUPLE OF MILES THE LIGHT WENT OFF. THE CONTACT TOOK THE VEHICLE TO THE GARAGE WHICH PERFORMED A PRESSURE TEST AND FOUND A HOLE IN THE MANIFOLD. THE FAILURE COULD RESULT IN A FIRE. THE VEHICLE HAS BEEN REPAIRED. *AK THE LOWER INTAKE GASKET MANIFOLD WAS LEAKING COOLANT. UPDATED 02/22/07. *JB

Power Train › Axle Hubs
Filed Jan 19, 2007AL

TL* - THE CONTACT PURCHASED A PRE-OWNED 2002 BUICK CENTURY, FROM BUICK LANDMARK AUTOMOBILE OF TUSCALOOSA ON 10/22/2002 WITH 24733 MILES ON THE ODOMETER. IN JUNE 2006 THE CONTACT SAID THE VEHICLE BEGAN TO MAKE CLICKING NOISES WHEN TURNING RIGHT. IN 6/7/2006 A GOODYEAR STORE REPLACED THE RF HUB ASSEMBLY AND THE RF OUTLET TIE ROD AT A COST OF $542.91. THE CONTACT WAS TOLD THAT THE ABS WAS VIBRATING CAUSING THE ABS LIGHT TO COME ON WHEN IN SLOW SPEED LEFT TURNING. TWO DAYS AFTER THE CONTACT EXPERIENCED THE SAME NOISES. THE ABS LIGHT TURNED ON. THE CONTACT TOOK THE VEHICLE TO LEIGH BUICK OF TUSCALOOSA ON 7/6/2006 LOCATED AT 3200 SKYLAND BLVD TUSCALOOSA AL 35405 TEL.205-556-1111. THE DEALER REPLACED THE LEFT FRONT HUB, AT A COST OF $456.92. TWO DAYS LATER THE CONTACT BEGAN TO HEAR THE SAME NOISE AGAIN. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER WHERE THE LEFT FRONT HUB WAS REPLACED AT NO CHARGE. THE CONTACT DROVE THE VEHICLE A FEW DAYS AFTER, BUT NOTICED THE STEERING WHEEL WAS VERY LOOSE AND BEGAN TO VIBRATE VERY HARD MAKING THE CAR UN-DRIVABLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER ON A FLATBED TRUCK ON 8/21/06. ON 8/23/06 THE DEALER REPLACED 2 BULBS AND THE THIRD BRAKE, THE VEHICLE DROVE NORMALLY. SHORTLY AFTER, WHEN MAKING A LEFT OR RIGHT TURN THE CONTACT COULD NOT APPLY THE BRAKE AT ALL WHILE TURNING. THE ANTI LOCK BRAKE SYSTEM LIGHT TURNED ON, BUT IT TURNED OFF WHEN COMPLETING THE TURN. THE CONTACT ALSO SENSED A BURNING SMELL. THE DEALER SAID THE VEHICLE NEEDED THE PUM

Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed Dec 1, 200664,500 milesIA

DT*: THE CONTACT STATED THE BRAKE PADS ON THE VEHICLE WERE DEFECTIVE. THE BRAKE PADS BEGAN TO SEPARATE AFTER 64500 MILES. THE SERVICE DEALER IDENTIFIED THE SEPARATION. THE CONTACT REPLACED THE BRAKE PADS. UPDATED 12/28/06. *JB

Exterior Lighting › Headlights
Filed Nov 27, 200630,000 milesOR

DT*: THE CONTACT STATED THE HEADLIGHTS OCCASIONALLY FAILED TO REMAIN ILLUMINATED, LEAVING THE CONTACT STRANDED WITHOUT LIGHT WHILE TRAVELING AT NIGHT. THIS HAS OCCURRED AT LEAST SIX TIMES IN THE LAST YEAR, CURRENTLY HAPPENING ABOUT EVERY OTHER WEEK. THE SERVICE DEALER COULD NOT IDENTIFY THE PROBLEM.

Engine and Engine Cooling
Filed Oct 3, 200664,280 milesWI

LOWER INTAKE GASKET LEAKING COOLANT HEAVILY. HOPEFULLY CAUGHT PROBLEM IN TIME. $900 REPAIR. THIS IS A KNOWN GM PROBLEM THAT THEY WILL NOT ADDRESS! THIS CAR SHOULD BE RECALLED, OR GM SHOULD PROVIDE HELP WITH REPAIR COSTS!. *JB

Exterior Lighting › Headlights › High/Low Beam Dimmer Switch
Filed Sep 28, 2006150,000 milesME

DT*: THE CONTACT STATED WHILE DRIVING 65 MPH ON THE HIGHWAY AND USING THE DIMMER SWITCH THE HEADLIGHTS SHUT OFF. THERE WERE NO WARNING SIGNALS PRIOR TO THE INCIDENT. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, WHO DETERMINED THAT THE HEADLIGHT SWITCH, THE HIGH BEAM AND LOW BEAM SWITCH NEEDED TO BE REPLACED. UPDATED 10/17/2006 - THIS PROBLEM OCCURRED INTERMITTENTLY. *NM

Engine and Engine Cooling
Filed Aug 7, 200647,372 milesMN

INTAKE GASKET FAILURE, OIL IN THE RADIATOR. *JB

Visibility › Power Window Devices and Controls
Filed Jul 5, 2006AL

2002 BUICK CENTURY ALL FOUR POWER WINDOWS CEASE TO GO UP OR DOWN. *KB ***NAR*** THE REPAIR SHOP STATED THE MECHANISM OF BUICK'S CONSISTS OF PLASTIC MATERIAL IN ONE PIECE, SO THE ENTIRE UNIT HAS TO BE REPLACED. *JB

Air Bags › FrontalCrash2 injured
Filed Jun 9, 200674,000 milesMI

DT*: THE CONTACT STATED WHILE DRIVING 50 MPH AND APPROACHING A CROSSROADS ANOTHER VEHICLE RAN A STOP SIGN AND WAS HIT BY THE CONTACT. THIS WAS A FULL FRONTAL IMPACT. THE AIR BAGS DID NOT DEPLOY. ALTHOUGH SEAT BELTS WERE IN USE, BOTH OCCUPANTS SUSTAINED MINOR INJURIES. A POLICE REPORT WAS FILED AT THE SCENE. THE VEHICLE WAS TOWED TO THE TOWING COMPANY WHERE IT REMAINS. THE MANUFACTURER WAS ALERTED.

Service Brakes, Hydraulic › Foundation Components › Drum › Shoes/Linings
Filed Mar 2, 200617,952 milesFL

DT*: THE CONTACT STATED WHILE DRIVING AT ANY SPEED, THE REAR BRAKES MADE A GROANING NOISE. THE DEALERSHIP DETERMINED THE REAR WHEEL CYLINDERS WERE LEAKING BRAKE FLUID ONTO THE REAR BRAKES. THE REAR WHEEL CYLINDERS AND BRAKES WERE REPLACED. TOOK VEHICLE TO SCHUMACHER DEALERSHIPIN WEST PALM BEACH, FLORIDA. THEY FOUND THE WHEEL CYLINDERS LEAKING AND BRKAE SHOES SOAKED WITH FLUID, AND THEY REPLACED THE REAR WHEEL CYLINDERS AND BRAKE SHOES. THE TOTAL BILL WAS $735.09 WITH $618.17 FOR TOTAL BRAKE JOB.*AK

Visibility › Windshield Wiper/Washer › Linkages
Filed Feb 3, 200679,200 milesSC

WIPERS HAVE FAILED TWICE DURING MODERATE TO HEAVY RAIN. WIPER ARMS GET OUT OF SYNC AND HANG UP TOGETHER IN MIDDLE OF WINDSHIELD. DEALER HAS CHARGED TO TIGHTEN NUT ON BLADES, BUT HAS NOT RESOLVED THE PROBLEM. LAST INCIDENT OCCURRED ON A CROWDED BRIDGE AT NIGHT IN THE DRIVING RAIN CREATING A VERY UNSAFE SITUATION. *NM

Engine and Engine Cooling
Filed Dec 6, 200547,600 milesIL

OIL/COOLANT LEAK FROM DEFECTIVE MANIFOLD GASKET ON 2002 BUICK CENTURY SPECIAL. *NM

Vehicle Speed Control › Cruise Control
Filed Dec 5, 2005WA

DT: THE CONTACT STATED AFTER ACCELERATING TO PASS ANOTHER VEHICLE THE CRUISE CONTROL WOULD NOT DEACTIVATE. SHE TRIED WITH THE BRAKE PEDAL AND THE OFF SWITCH FOR THE CRUISE CONTROL IT DID NOT WORK. THE VEHICLE STOPPED AND HE HAD TO STAND ON THE BRAKES. ONCE THE VEHICLE STOPPED THE RPMS INCREASED. SHE TOOK THE VEHICLE HOME AND COULD FEEL SOMETHING IN THE TRANSMISSION. THERE WAS METAL ON THE OIL DIPSTICK. THE VEHICLE HAS NOT BEEN TO A MECHANIC FOR INSPECTION AND NO REPAIRS HAVE BEEN MADE. *AK THE CONSUMER STATED SHE WAS ABLE TO PULL OFF TO THE SHOULDER. UPDATED 01/11/05. *JB

Exterior Lighting › Headlights
Filed Dec 2, 2005OH

DT: THE CONTACT STATED THE HEADLIGHTS TURNED OFF WITHOUT WARNING. WHEN THIS HAPPENED THE CONTACT WAS ABLE TO TURN THEM ON WITH THE MANUAL SWITCH. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, BUT THEY WERE UNABLE TO DIAGNOSE THE PROBLEM. THE LIGHTS WENT OUT WHILE AT THE DEALERSHIP. THEY SUGGESTED THE MULTI-FUNCTION SWITCH SHOULD BE REPLACED, ALTHOUGH THEY WERE NOT SURE THIS WILL CORRECT THE PROBLEM. *AK

Exterior Lighting › Headlights › High/Low Beam Dimmer Switch
Filed Nov 23, 200582,000 milesUT

DT: THE CONTACT STATED WHILE DRIVING AT NIGHT HE SWITCHED THE LOW BEAM HEADLIGHTS TO HIGH BEAM HEADLIGHTS, RESULTING IN TOTAL LOSS OF EXTERIOR LIGHTING. HE SWERVED TO MISS ONCOMING TRAFFIC. AFTER SEVERAL ATTEMPTS OF TURNING THE DIMMER SWITCH ON AND OFF THE LIGHTS CAME BACK ON WITHOUT ANY FURTHER PROBLEMS. HE HAS NOT TAKEN THE VEHICLE TO A DEALER FOR INSPECTION. NO REPAIRS HAVE BEEN MADE AT THIS TIME. *AK

Exterior Lighting › Headlights › High/Low Beam Dimmer Switch
Filed Nov 23, 2005NY

DT: THE CONTACT STATED THE HIGH BEAMS DID NOT WORK ON THE FIRST ATTEMPT. HE HAD TO SWITCH BACK TO LOW BEAMS AND THEN THE HIGH BEAMS WORKED WHEN SWITCHING BACK. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC, WHO DETERMINE D THE ELECTRICAL DIMMER SWITCH AND RELAY WAS DEFECTIVE. THE MECHANIC STATED THE PART COULD BE BURNING UP AND SHOULD BE REPLACED BECAUSE ALL OF THE LIGHTS COULD GO OUT IN THE FUTURE. THE VEHICLE HAS NOT BEEN REPAIRED AT THIS TIME. *AK

Exterior Lighting › Headlights › Switch
Filed Oct 24, 200574,000 milesNH

DT: THE CONTACT STATED THAT WHILE DRIVING THE HEADLIGHTS FAILED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP. THEY COULD NOT BE REPAIRED BECAUSE THE DEALERSHIP COULD NOT DUPLICATE THE PROBLEM. THE CONTACT HAS BEEN HAVING PROBLEMS WITH THE HEADLIGHTS FOR ABOUT A MONTH. WHEN DRIVING THE VEHICLE AT NIGHT THE HEADLIGHTS GO OFF, SOME TIMES IF HE WIGGLED THE SWITCH THE LIGHTS WOULD COME BACK ON. HE CONTACTED THE MANUFACTURER, AND THEY SAID THERE WAS NO DATA OF THIS OCCURRING ON OTHER VEHICLES.*AK UPDATED 11/29/05. *JB

Structure
Filed Sep 28, 2005IN

CONSUMER 2002 BUICK CENTURY FRONT END ASSEMBLY FELL OFF. WHEN CONSUMER RELEASED THE TENSION OFF OF THE STEERING WHEEL THE SLIP JOINT ON THE LOWER END OF THE STEERING COLUMN DROPPED LEAVING CONSUMER WITH NO STEERING. *TS ***NAR RECEIVED 9-29-05*** THE CONSUMER STATED THERE WERE 2 BOLTS THAT HELD THE ENGINE AND TRANSMISSION ONTO THE FRAME UNDER THE BODY. THE DEALER RE-INSTALLED BOTH REAR SUBFRAME BOLTS. *JB

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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