TL* THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V020000 (AIR BAGS) AND 16V071000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
2012 BMW X5 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V020000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AN ENGINE LIGHT COMES ON WHEN HARD BREAKING. SOME TIME THE LIGHTS GO OFF AFTER NEXT REFUELING. WHEN CHECK IN, THE COMPUTER INDICATE SOME PROBLEM WITH SENSOR RELATED TO FUEL TANK.
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V020000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 17V020000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) AND 17V020000 (AIR BAGS); HOWEVER, THE PARTS FOR THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT WAS INFORMED THAT BMW WOULD NOT HAVE PARTS UNTIL SEPTEMBER OF 2017; HOWEVER, THEY WERE STILL REMEDYING THE GULF STATES AND WOULD NOT HAVE PARTS FOR THE CONTACT'S STATE UNTIL 2018. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT WAS MADE AWARE THAT PARTS WOULD NOT BE MADE AVAILABLE FOR SIX MONTHS TO A YEAR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
I AM STILL WAITING ON THIS ISSUE TO BE FIXED. I CANNOT EVEN GET A FAIR TRADE IN VALUE ON THE VEHICLE WHILE THIS RECALL REMAINS OPEN. I HAVE BEEN WAITING NEARLY A YEAR NOW. THIS IS RIDICULOUS. HOW LONG IS SUPPOSED TO BE ACCEPTABLE FOR CONSUMERS TO RISK THEIR LIVES?? ---------------------------------------- FEB 05,2016 MANUFACTURER RECALL NUMBERNA NHTSA RECALL NUMBER16V071 RECALL STATUSRECALL INCOMPLETE SUMMARY DRIVER'S FRONT AIR BAG: DURING AIR BAG DEPLOYMENT IN AN ACCIDENT, THE DRIVER'S FRONT AIR BAG MODULE MAY PRODUCE EXCESSIVE INTERNAL PRESSURE THAT COULD CAUSE THE INFLATOR TO RUPTURE. SAFETY RISK INFLATOR RUPTURE COULD RESULT IN METAL FRAGMENTS STRIKING THE DRIVER OR OTHER PASSENGERS, POTENTIALLY RESULTING IN SERIOUS INJURY OR DEATH.
ENGINE LOSE POWER AT HIGHWAY SPEED DUE TO FUEL PUMP!! IT HAPPENED MORE THAN ONCE ON THE HIGHWAY AND CAR WON'T GO TO THE POSTED SPEED LIMIT. TURN CAR OFF AND RESTART AGAIN EVERYTHING WORKS FINE FOR FEW DAYS.
TAKATA RECALL. RECEIVED RECALL NOTICE MARCH 2016. CALLED TODAY TO CHECK ON REPLACEMENT. WAS TOLD I HAD TO REQUEST REPLACEMENT. RECEIVED CALL BACK TO TELL ME THE REPLACEMENTS WILL COME IN 3 MONTHS. KEEP RECEIVING OFFERS TO TRADE IN. ARE THEY REPLACING AIRBAGS IN TRADE-INS BEFORE THOSE NOT TRADED IN? THE WAIT IS EXCESSIVE. *TR
BOUGHT IT USED 58K MILES , ON FIRST DAY THE BATTERY DIED, TOOK IT TO BMW DEALER, LABOR+PARTS+PROGRAMMING $475! ONLY AFTER 4YRS THE BATTERY FAILED ? AFTER 2 MONTHS ENGINE OVERHEATING, TOWED THE CAR TO THE DEALER, WATER BUMP +THERMOSTAT +FLUSHING COOLANT AND A FEW MORE FLUSHING ALL TRANS, ETC PLUS ALIMENT, $1800 FOR WATER BUMP AND THERMOSTAT+ THE OTHER THINGS ALL TOGETHER CAME UP TO $2500 AFTER$300 DISCOUNT, WE WENT TO PICKUP THE CAR ASKED FOR DISCOUNT AND GOT THE BILL DOWN TO $1978. VERY VERY DISAPPOINTED ABOUT THE QUALITY OF BMW AND ELECTRIC WATER PUMP THAT FAILS AND NEEDS TO BE REPLACED ON ALMOST EVERY BMW ONLY AFTER LIKE 30K AND UP? UNLIKE OTHER CARS WATER PUMP WILL FAIL AFTER 150K-200K MILES.
IN 2012 A RECALL WAS ISSUED FOR THIS CAR AND THE WORK WAS PERFORMED AT THE DEALER. ON 12/16/2016 THE STEERING FAILED WILE THE CAR WAS IN OPERATION. IT WAS RETURNED TO THE DEALERSHIP FOR REPAIR ON THE SAME PART AS BEFORE. MY INVESTIGATION SHOWED THERE WERE MORE THAN ONE STEERING FAILURE IN THAT TIME PERIOD CONCERNING THE SAME MODEL, ENGINE AND EVERYTHING BUT A 2011 MODEL. I PAID OUT OF POCKET TO HAVE THE REPAIRS COMPLETED BECAUSE I NEED TRANSPORTATION, HOWEVER BMW IS CLAIMING THAT ONCE THE WORK IS COMPLETED AND AFTER TIME OF WARRANTY THEY ARE NO LONGER RESPONSIBLE. I FEEL THIS IS A SERIOUS SAFETY CONCERN AND BMW WILL BILL CUSTOMERS FOR THE WORK EVEN IF THEY ARE REPLACING THE EQUIPMENT WITH FAULTY PARTS. I WAS FORTUNATE THAT I WASN'T DRIVING FAST AND THE WEATHER WAS NICE OR I COULD HAVE HAD A SERIOUS ACCIDENT WITH NO STEERING.. *TR
VEHICLE SHUDDERS AND MAKES LOUD NOISES WHILE TURNING. TOOK IT TO A MECHANIC AND FOUND OUT THAT THIS WAS A TRANSFER CASE FAILURE AND A RESULT OF BAD ENGINEERING IN GENERAL. THERE ARE SEVERAL OTHER SIMILAR COMPLAINTS ON THIS WEBSITE AND ALSO ON OTHER MODEL YEARS OF THE SAME MODEL. THE TRANSFER CASE REPLACEMENT IS ESTIMATED TO COST $6500. OTHERS ONLINE HAVE REPORTED TRANSFER CASES FALLING OFF WHILE DRIVING! THIS ENTAILS A SIGNIFICANT SAFETY RISK AND ONE THAT THE MANUFACTURER APPEARS TO BE AWARE OF. BMW NEEDS TO REPAIR THIS AS SOON AS POSSIBLE TO AVOID FURTHER ENDANGERING CUSTOMERS' LIVES. *TR
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.
I RECEIVED THE FIRST NOTICE OF THE RECALL IN THE SUMMER OF 2016 AS PER THE BMW SERVICE DEPARTMENT THE PARTS FOR THE RECALL WERE NOT IN AND THERE WILL BE ANOTHER NOTICE SENT OUT TO DATE I HAVE NOT RECEIVED ANOTHER NOTICE AND AFTER CHECKING AGAIN ON MY RECENT SERVICE VISIT IN DECEMBER 2016 THERE WAS NO ESTIMATED TIME FRAME AS TO WHEN THE PARTS WILL BE IN. I AM CONCERNED WITH MY SAFETY AS WELL AS HAVING MY CHILD IN THE VEHICLE. *TR
NOTIFIED OF RECALL CAMPAIGN NO. 16V-071 ON MARCH 2016. AS OF NOVEMBER 2016 REPAIR HAS NOT BEEN PERFORMED AFTER MANY REQUESTS. DEALER SAYS PARTS ARE NOT AVAILABLE. WHAT RECOURSE/ALTERNATIVE DO I HAVE TO MAKE DEALER/MANUFACTURER COMPLY?
THE EGR COOLER WAS DISCOVERED TO BE LEAKING HARMFUL EXHAUST UNDERNEATH THE VEHICLE. THIS HARMFUL EXHAUST COULD EVENTUALLY BE BREATHED IN WHILE THE ENGINE IS RUNNING AND THE VEHICLE REMAINS PARKED TO RUN THE AIR CONDITIONER. BASED ON THE MILEAGE OF MY VEHICLE WHICH IS AT 75,000 MILES, THE PART IS NOT COVERED UNDER THE EMISSIONS WARRANTY. THE ODD PART HERE IS THAT MY VEHICLE RECEIVED A FULL INSPECTION AT 60,000 MILES AND THERE WAS NO SIGN OF ANY EXHAUST LEAK AT THIS TIME. ALL THAT THE VEHICLE IS USED FOR IS TO GET GROCERIES AND BRING THE KIDS BACK AND FORTH TO SCHOOL. RIGHT NOW I AM IN A BAD POSITION WHERE THE COST TO REPLACE THE EGR COOLER IS NEARLY $2,000. IF AN INSPECTION WAS PERFORMED JUST PRIOR TO 70,000 MILES THEN THIS PART WOULD HAVE BEEN COVERED UNDER THE EMISSIONS WARRANTY BECAUSE I LIVE IN CALIFORNIA.
THE FUEL PUMP SUDDENLY FAILED WHILE DRIVING ON THE HIGHWAY AT 75 MPH (LEGAL SPEED LIMIT) WITH NO WARNING AND CAUSED A STALL CONDITION. I NOTICED THEY (BMW) HAVE A NEW RECALL FOR UP TO THE 2011 MODEL YEAR BUT THEY NEED TO INCLUDE THE 2012 AS WELL. *TR
TL* THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ...UPDATED 12/28/16 *BF UPDATED 01/04/17.*JB
SHUDDER OR VIBRATION FELT ON STEERING WITH FRONT WHEELS TURNED TO RIGHT OR LEFT. VIBRATION FELT WHEN MOVING FORWARD FROM A STOP POSITION OR BACKING UP WITH FRONT WHEELS TURN TO EITHER SIDE. I INITIALLY THOUGHT IT WAS THE TIRES BUT IT IS GETTING WORST EVEN WITH THE NEW TIRES. *TR
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 BMW X5. WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE SEIZED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
ONE WEEK AGO, COOLING FAN MADE HIGH SPEED NOISE. IT KEPT WENT ON AND OFF. ONE WEEK LATER, "ENGINE HOT" SIGN TURNED ON WHILE I'M DRIVING ON HIGHWAY. I TURNED OFF THE ENGINE AND TURNED ON 20 MINUTES LATER. AFTER I TURNED ON, ENGINE OIL LEVEL SHOWS UP EMPTY, 0. WE CHANGED ENGINE OIL WHEN 45,000 MILES AND CURRENT IS 50,000 MILES.
VEHICLE MILEAGE 56,341MI. VEHICLE ENGINE WOULD CRANK BUT NOT START AFTER COMING OUT OF BUSINESS WHILE RUNNING ERRANDS. DASH WARNING MESSAGE "ENGINE MALFUNCTION" WAS PRESENT. CODES READ VIA GENERIC OBD2 DEVICE WERE P10E4, P10F5,P10E5,B2AAA. THESE CODES ARE RELATED TO THE VALVETRONIC SYSTEM IN THE ENGINE. CHECKED RELATED FUSES AND NO PROBLEM. HAD TO GET VEHICLE TOWED TO DEALER. DEALER DIAGNOSED THAT THE VALVETRONIC SYSTEM ERROR. VEHICLE WAS FIRST REPROGRAMMED AND ISSUE REMAINED. VALVETRONIC SYSTEM WAS REPLACED DUE TO DTCS THAT LED THEM TO BELIEVE ECCENTRIC SHAFT WAS STUCK. TALKING WITH THE TECHNICIAN THE ECCENTRIC SHAFT WAS NOT STUCK AND HE ASSUMED THE ACTUATOR\ MOTOR HAD FAILED. PER BMW INSTRUCTIONS THE ENTIRE SYSTEM WAS REPLACED THOUGH. TECHNICIAN STATED THAT HE HAS DONE MANY REPLACEMENTS OF VALVETRONIC SYSTEMS AND THE PARTS WERE ALREADY IN STOCK WHICH RAISED A FLAG TO ME. THE ENGINE WAS REASSEMBLED AND THE ENGINE WOULD STILL NOT START. THERE WERE FAULTS LEFT IN THE ENGINE CONTROL UNIT. APPARENTLY THE ENGINE CONTROL UNIT WAS DAMAGED BY ACTUATOR\ MOTOR THAT WAS DRAWING HIGH CURRENT.(CONFIRMED BY BMW SERVICE ENGINEER) ENGINE CONTROL UNIT WAS REPLACED AND REPROGRAMMED AND ENGINE IS NOW REPORTED TO BE IN OPERATIONAL CONDITION. BMW AND DEALER HAS DISCOUNTED THE SERVICE AND PROVIDED A LOANER VEHICLE BUT BASED ON INFORMATION FROM THE TECHNICIAN THIS ENTIRE REPAIR COULD POSSIBLY BE A RECALLABLE ITEM AS IT CAN LEAVE THE END USER STRANDED AND WITH A HEALTHY REPAIR BILL WITH A VEHICLE T
HAVE EXPERIENCED VIBRATION ON THE STEERING COLUMN, WHILE MAKING SHARP TURNS AT VERY LOW SPEEDS. THE BMW DEALERSHIP DIAGNOSED THE PROBLEM AND CONFIRMED THAT THE VEHICLE HAD A BAD TRANSFER CASE AND NEEDED TO BE REPLACED. THE COST TO REPLACE THE TRANSFER CASE WAS $7500.
TAKATA RECALL I WAS NOTIFIED THAT THE AIRBAG SHOULD BE REPLACED IN EARLY FEBRUARY, BUT NO ACTION HAS YET BEEN TAKEN, AS OF 26 AUGUST.
"TAKATA AIR BAG RECALL" WE WERE ADVISED OF THIS PROBLEM OVER 1 YEAR AGO BY OUR BMW SERVICE ADVISOR AND WE APPLIED FOR A NEW REPLACEMENT AT THAT TIME. WE LIVE IN CLEARWATER FLORIDA AND THE CAR IS PARKED OUTSIDE IN THE SUN ALL THE TIME. I HAVE A YOUNG CHILD THAT IS ROUTINELY A RIDER IN THIS CAR AND WE FEEL THAT THE BAG SHOULD BE REPLACED OR DISCONNECTED UNTIL A REPLACEMENT BAG CAN BE INSTALLED. I HAVE CALLED MY DEALER ON NUMEROUS OCCASIONS AND HAVE ALSO CONTACTED BMW CORPORATE ONLY TO BE TOLD THEY HAVE NO IDEA WHEN IT WILL BE FIXED! THE RISK OF INJURY OR DEATH TO ME OR MY FAMILY IS UNACCEPTABLE. PLEASE HELP US AS CONSUMERS TO FORCE THE MANUFACTURER TO FIX THIS PROBLEM IN THE AFFECTED CARS, EVEN IF YOU MUST LIMIT THOSE THAT THEY CAN SELL FOR NEW VEHICLES! THANK YOU. *TR
TL* THE CONTACT OWNS A 2012 BMW X5. WHILE DRIVING 50 MPH, THE ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE STALLED. THE CONTACT STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE BECAUSE IT STALLED ABRUPTLY WHILE IN TRAFFIC. ACCORDING TO THE CONTACT, THE VEHICLE WAS DIAGNOSED THIRTEEN TIMES FOR ENGINE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INSISTED THAT THE CONTACT BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 16,000. ..UPDATED 10/18/16 *BF *TR
TL* THE CONTACT OWNS A 2012 BMW X5. THE CONTACT STATED THAT THE CHECK ENGINE, BRAKE LIGHT, AND TIRE PRESSURE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE OIL PAN GASKET AND POWER STEERING PUMP HAD LEAKED AND NEEDED TO BE REPLACED. THE CONTACT HAD THE SOFTWARE UPDATED; HOWEVER, THE POWER STEERING PUMP AND OIL PAN GASKET WERE NOT REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT PROVIDED.
TRANSFER CASE FAILURE AT ONLY 59,000 MILES, MANIFESTED BY EXTREME STEERING WHEEL VIBRATION WHEN TURNING WHEEL LEFT OR RIGHT AT LEAST 180
TL* THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE DEALER WAS UNABLE TO SUPPLY THE PARTS AND SCHEDULE THE RECALL REPAIR APPOINTMENT. THE MANUFACTURER AND THE DEALER INDICATED THAT THERE WAS AN INTERIM REPAIR UNTIL THE PERMANENT REPAIR SOLUTION BECAME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
AIR BAG RECALL, STILL WAITING FOR THE FIX AFTER 4 MONTHS- NO CAR RENTAL OR SOLUTION OFFERED WHILE WAITING FOR FIX.
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
WE USED OUT 2012 BMW X5 DIESEL FOR A ROUND TRIP OF MN TO FL. OCTOBER OF 2015. WE HAD THE VEHICLE SERVICED PRIOR TO DEPARTURE AND ASKED IF THERE WAS ANYTHING WE NEEDED TO BE AWARE OF FOR THE LONG TRIP. UPON RETURN TRIP BACK TO MN WE WERE ALERTED BY THE SYSTEM MONITOR THAT THE DIESEL EXHAUST FLUID (DEF) WAS LOW. WE WERE 5 HOURS INTO OUR 18 HOUR TRIP FROM FL TO MN. IT WAS SATURDAY AFTER 1:00 PM AND WE STOPPED TO ADD DEF TO THE SYSTEM. THE FILL PORT ON THE X5 WOULD ONLY ACCEPT 4 OZ OF DEF WITH REPEATED ATTEMPTS TO FILL THE RESERVOIR. WE USED THE INTERNET TO SEARCH THE PROBLEM AND FOUND THAT WITH OUT THE BMW CONTAINER OF DEF THE RESERVOIR WOULD NOT ACCEPT ENOUGH DEF TO FILL THE SYSTEM. WE ALSO DISCOVERED THAT THERE ARE TWO RESERVOIRS. THE BMW MANUAL DID NOT STATE THAT THE BMW BOTTLE WAS NEEDED NOR THAT THERE ARE TWO RESERVOIRS. WE COULD NOT PURCHASE THE BMW BOTTLE AS NO BMW DEALERSHIPS WERE OPEN, NOR WOULD THEY BE THE NEXT DAY. THE BMW SYSTEM ALSO STATED THAT THE ENGINE WOULD SHUT DOWN AFTER THE 200 MILE LIMIT WAS REACHED. WE HAD TO STAY OVERNIGHT IN OUR CURRENT LOCATION AND THEN DRIVE 12 HOURS THE NEXT DAY, SUNDAY, WITH OUT SHUTTING THE ENGINE OFF AS IF WE DID THE BMW OVERRIDE WOULD SHUT THE ENGINE DOWN AND WE VERIFIED THAT FACT ON THE WEB. WE MADE IT HOME AND AS SOON AS WE SHUT THE ENGINE DOWN IT WAS DISABLED. WE PURCHASED THE BMW DEF BOTTLE AND FILLED THEY RESERVOIRS. THE SYSTEM DID NOT REST AND THE VEHICLE HAD TO BE TOWED TO THE DEALER. IT TOOK THEM 3 DAYS TO RESET THE SYSTEM
MY VEHICLE HAS AN ELECTRONIC DOOR LOCK/UNLOCK MECHANISM THAT DUE TO A MALFUNCTION WILL NOT ALLOW THE CAR TO BE UNLOCKED FROM INSIDE THE VEHICLE. IT LOCKS AUTOMATICALLY WHEN DRIVING AND IS SUPPOSED TO UNLOCK WHEN THE INSIDE HANDLE IS USED TO OPEN THE DOOR; HOWEVER, IT WILL NOT UNLOCK AND THOUGH BMW IS AWARE OF THIS MALFUNCTION (IT IS A COMMONLY KNOWN DEFECT), THEY WILL NOT AUTHORIZE THE DEALER TO REPAIR. I FEEL THIS IS A SIGNIFICANT SAFETY ISSUE IN THAT IN THE EVENT OF AN EMERGENCY THE DRIVER WILL NOT BE ABLE TO EXIT THE VEHICLE. THE DOOR LOCKS WHEN THE CAR IS MOVING BUT WILL NOT UNLOCK AFTER THE VEHICLE IS PLACED IN PARK.
AT 50,000 MILES WATER PUMP MALFUNCTION. COST TO REPAIR A PRODUCT WITH LESS LIFESPAN THAN A SET OF TIRES, $1400. NO RECALL LISTED, DELEAR SAID THAT THIS IS A NORMAL OCCURRENCE WITH THIS MODEL.
ENGINE MALFUNCTION, REDUCED POWER, ERROR MESAGE THIS MORNING. JUST HAD TO HAVE EGR REPLACED 5 DAYS AGO (@52,000 MILES) AT THE TUNE OF $1005.00....NOW MY CAR WILL ONLY GO 35 MPH. CAR STARTED MAKING A "WHISTLING SOUND" ON 11/07 DURING ACCELERATION....THEN TODAY, IT STARTED "RATTLING" THEM ENGINE MALFUNCTION MESSAGE CAME ON AND POWER WENT AWAY!
MY CAR MADE GRINDING / WHIRLING NOISE WHILE TURNING STEERING WHEEL MORE THAN HALF WAY. THE NOISE WAS ON AND OFF FOR SOME TIME DURING PARTING LOT SPEED TURNING. AFTER DOING SOME RESEARCH, I TOOK THE CAR TO A BMW REPAIR SHOP. THE MECHANIC SAID THE TRANSFER CASE AND SHAFT WERE DAMAGED AND THEY WOULD HAVE TO BE REPLACED. IT COST AN ASTRONOMICAL $4,716.34 TO REPAIR THE ISSUES. THE MECHANIC SAID THIS PROBLEM IS VERY COMMON AMONG BMW X5 AND X3 AND I WAS VERY UNLUCKY TO HAVE IT AT 69K MILES. I AGREE WITH THE UNLUCKY PART. BMW SHOULD OWN UP THE ISSUE AND PAY FOR THE REPAIR.
ENGINE BULKHEAD COVERS ARE BROKEN DUE TO EXTREME HEAT. PER TSB SIB-51-34-11 BY BMW, THIS CAN CAUSE CORROSION INSIDE THE ENGINE. BMW SHOULD COVER THIS REPAIR FREE OF CHARGE.
TL* THE CONTACT OWNS A 2012 BMW X5. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE ENGINE MALFUNCTION LIGHT ILLUMINATED AND THE WARNING MESSAGE ENGINE MALFUNCTION REDUCED ENGINE POWER DISPLAYED ON THE INSTRUMENT PANEL AND THE ENGINE POWERED DOWN. THE VEHICLE WAS MERGED OFF THE FREEWAY AND DRIVEN TO THE CONTACT'S RESIDENCE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 900.
TL* THE CONTACT OWNS A 2012 BMW X5. WHILE DRIVING AT 15 MPH, THE INSTRUMENT PANEL LIGHTS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT ALSO MENTIONED THAT THE POWER STEERING BELT FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.
I WAS HIT BY A CAR TURNING LEFT IN FRONT OF ME. LEFT FRONT SIDE AND DOOR HIT. WHEEL KNOCKED AT ANGLE UNDER CAR. STEERING WHEEL AIRBAG BURNED MY RIGHT HAND WHEN IT DEPLOYED.
TL* THE CONTACT OWNS A 2012 BMW X5. WHILE DRIVING 70 MPH, THE SUN ROOF GLASS EXPLODED. THE SUN ROOF WAS COVERED; THEREFORE, THE FRACTURED GLASS DID NOT PENETRATE THE VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE SUN ROOF WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.
I WAS DRIVING 50 MPH HOUR AND ENGINE HALTED. THE ENGINE LIGHT CAME ON AND QUICKLY LOST POWER. THE VEHICLE WOULD THEN ONLY GO 40 MPH AND HAD VERY LITTLE POWER. *TR
DURING NORMAL OPERATION OF VEHICLE AT 70 MPH VEHICLE ABRUPTLY SLOWS DOWN BELOW 45 MPH, IN THE DASH " ENGINE MALFUNCTION, ENGINE OPERATING AT REDUCED OUTPUT. POSSIBLE TO CONTINUE. DRIVE WITH CAUTION. HAVE THE SYSTEM CHECKED BY THE NEAREST BMW CENTER" WARNING COMES ON THE DISPLAY. UNSAFE TO DRIVE CAR ON HIGHWAY BECAUSE AT ANYTIME CAR CAN SLOW DOWN ON ITS OWN. *TR
I WISH THIS COMPLAINT TO BE MADE PUBLIC. THIS VEHICLE HAS HAD VALVETRONIC MOTOR COMPONENTS REPLACED THREE TIMES, 5/2012, 10/2013 AND 1/2015. IN THE FIRST 34 MONTHS OF OWNERSHIP, IT SPENT ABOUT 60+ DAYS IN SERVICE UNDER WARRANTY. THE VEHICLE NOW HAS LESS THAN 29500 MILES ON IT. I REQUESTED THAT BMW TAKE THIS CAR BACK AS AN EARLY LEASE RETURN, AND ALLOW ME TO SKIP THE LAST TWO MONTHS OF LEASE PAYMENTS. BMW DENIED MY REQUEST. THE MOST RECENT INCIDENT HAPPENED ON 12/23/2014. WHILE DRIVING 65MPH IN THE DARK, POURING DOWN RAIN OF RUSH HOUR MORNING COMMUTE, THE CHECK ENGINE LIGHT CAME ON, AND SAID "MAY BE OPERATING UNDER REDUCED POWER." THE CAR QUICKLY LOST POWER, AND COULD ONLY DO 25 MPH AS I TRIED TO SAFELY NAVIGATE MYSELF OFF OF THE HIGHWAY AS I RAPIDLY DECELERATED. ON THE SERVICE TICKET I WAS GIVEN AT THE DEALERSHIP ON 1/20/2015 WHEN THE REPAIR WAS COMPLETED, IT SAYS: "FAULTY VVT MOTOR AND ECCENTRIC SHAFT MECHANICAL TOLERANCES. FOLLOWED AND COMPLETED SIB 12 14 10. REPLACED ECCENTRIC SHAFT WITH ECCENTRIC SHAFT MOTOR. CLEARED FAULTS AND COMPLETED. DURING REPAIR CRANK CASE VENT PIPE CAME APART DUE TO BRITTLE MATERIAL. ALSO WHEN REFITTING UPPER RIGHT MICRO FILTER/ENGINE COWL TRIMMING CAME APART DUE TO BRITTLE MATERIAL." UNFORTUNATELY, THIS CAR IS A LEASE, AND I AM CONCERNED THAT BMW WILL SELL THIS CAR TO SOMEONE ELSE. IT IS A SAFETY HAZARD. I HAVE REFUSED TO DRIVE THIS VEHICLE OFF THE DEALER'S LOT, AND HAVE LEFT IT PARKED THERE SO I MAY START THE LEASE RETURN ASAP. I HAVE A MORAL OB
THERE IS A RECALL CAMPAIGN 11V-521: REPLACE ATHE AUXILIARY COOLANT PUMP FOR TURBOCHARGER FOR THE BMW E70 YET WHEN THE DEALER CHECK MY VIN # THIS RECALL IS NOT LISTED. MY VEHICLE NEED A NEW COOLANT PUMP AND I HAVE TO PAY FOR IT? *JS
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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