What owners reported
Newest filingsFiled Aug 31, 2018MD
MY VEHICLE IS UNDER TWO RECALLS: 17V605 17V683 AS RECOMMENDED, I TOOK MY VEHICLE IN TO THE BMW DEALER FOR THE RECALLS. THE DEALER RETURNED THE VEHICLE TO ME STATING THAT THE REMEDY FOR THE RECALL WAS NOT YET AVAILABLE. SINCE THAT TIME, I CONTINUE TO RECEIVE RECALL NOTICES FROM BMW FOR THE SAME RECALL NUMBERS. YOUR DATABASE SHOWS THAT FOR BOTH RECALLS: "RECALL INCOMPLETE/REMEDY NOT YET AVAILABLE". I DO NOT UNDERSTAND WHY THE "REMEDY" IS "NOT YET AVAILABLE". CAN YOU TELL ME WHEN BMW PROJECTS A "REMEDY" TO BE AVAILABLE TO CORRECT BOTH RECALLS? IT SEEMS LIKE THE TECHNICAL RESOLUTION OF THESE ISSUES WOULD BE FAIRLY STRAIGHTFORWARD, ALBEIT SOMEWHAT EXPENSIVE, FOR BMW TO PROCESS. THANK YOU- [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Filed Apr 20, 2018NJ
I RECIEVED A RECALL FOR PVC VALVE HEATER LAST YEAR DEC 2017 UNTIL NOW APRIL 20 2018 MY CAR IS NOT FIX AND I GET OVERHEAT WHEN MY CAR IS STUCK ON TRAFFIC.
Filed Mar 15, 2018110,000 milesMI
ALL FOUR ENGINE MOUNTING BOLTS ARE SHEARED AND COMPLETELY BROKEN. THE VEHICLE WAS NOT IN ANY KIND OF ACCIDENT AND NO OTHER ISSUES I.E. ENGINE TAKEN OUT AND REUSAGE OF BOLTS, ETC. THE ENGINE WAS SITTING ON THE SURROUNDING CHASSIS. THIS CAUSED THE ENGINE HEAD TO CRACK AND OIL LEAKING ONTO THE EXHAUST
Filed Feb 20, 2018CA
TAKATA RECALL - MY VEHICLE HAS A RECALL AND NO ONE HAS A REMEDY FOR IT. NOT THE DEALER, MANUFACTURER OR TAKATA. THE ISSUE IS THAT I NEED MY CAR AND THE FRONT SEAT PASSENGER AIRBAG SENSOR IS NOT WORKING PROPERLY. I HAVE RECEIVED DOCUMENTATION FROM TAKATA AND BMW THAT THERE CURRENTLY IS NO REMEDY. MY QUESTION IS SINCE I AM STILL DRIVING MY CAR, IF I WERE IN AN ACCIDENT, IS THE LIABILITY OF MY PASSENGER MY RESPONSIBILITY? I CANNOT LET THE CAR SIT PARKED UNTIL A REMEDY IS AVAILABLE AS THIS WOULD RUIN THE CARS ENGINE. BMW AND TAKATA HAVE NO REMEDY AND HAVE GIVEN NO ETA WHEN ONE WOULD BECOME AVAILABLE. BMW WILL NOT GIVE ME A LOANER UNTIL THIS REMEDY IS FIXED. SO FOR NOW I AM WITHOUT A CAR, WHICH IS UNFAIR AS I STILL HAVE TO PAY FOR INSURANCE AND REGISTRATION.
Filed May 30, 2017TN
TL* THE CONTACT OWNS A 2007 BMW X3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CHATTANOOGA BMW DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Filed May 25, 2017NV
I HAVE HAD THE VEHICLE OVER A YEAR NOW. AND I HAVE RECEIVED THE NOTICE IN REGARDS TO THE RECALL. BUT STILL NO ONE HAS CONTACTED ME IN REGARDS TO GET THIS ISSUE CORRECTED. WHEN I CALLED MY LOCAL BMW OF LAS VEGAS. STILL HAVEN'T DONE ANYTHING AFTER COUPLE OF MONTHS.
Filed May 11, 201758,000 milesPA
TL* THE CONTACT OWNS A 2007 BMW X3. WHEN THE VEHICLE WAS WARMING UP, THE CONTACT STEPPED AWAY FOR A FEW MINUTES. UPON RETURNING, THE INTERIOR WAS FILLED WITH SMOKE. THE CONTACT NOTICED THAT THE FRONT DRIVER SEAT WAS BURNING. THE CONTACT TURNED THE ENGINE OFF AND WAITED FOR THE SEAT TO COOL DOWN. THE CONTACT DROVE THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRIC WIRING FOR THE SEAT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
Filed May 2, 2017CA
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 BMW X3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Filed Apr 24, 2017IN
TAKATA RECALL TAKATA RECALL DRYER AND REINBOLD BMW, GREENWOOD,IN WILL NOT REPAIR THE DEFECTIVE AIRBAG IN MY VEHICLE. THEY WILL GIVE ME NO TIMEFRAME FOR THE REPAIR OF MY VEHICLE. THEY HAVE NOT PROVIDED AN ADEQUATE RESPONSE WHEN ASKED WHY MY VEHICLE HAS A LOWER PRIORITY FOR REPAIR.
Filed Apr 19, 2017NV
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 BMW X3 SAV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Filed Feb 13, 201779,113 milesNV
2007 BMW X3 WITH JUST UNDER 80,000 MILES. THE DRIVER SIDE SEAT BOTTOM BURNED THROUGH THE UPHOLSTERY AND BURNED THE THIGH OF THE DRIVER WHILE THE SEAT HEATER WAS IN USE APPROXIMATELY FIVE MINUTES INTO THE DRIVE ON PAVED CITY STREETS. IT WAS IMMEDIATELY TURNED OFF BEFORE THE UPHOLSTERY ACTUALLY CAUGHT FIRE.
Filed Feb 1, 2017111,000 milesWA
TL* THE CONTACT OWNS A 2007 BMW X3 SAV. AFTER A SEAT WARMER WAS ACTIVATED, THE HEAT GENERATED BECAME SO INTENSE THAT IT BURNED A HOLE IN THE SEAT, AS WELL AS THE CONTACT'S JACKET AND JEANS. THERE WERE NO INJURIES. THE CONTACT WAS ALTERED TO THE FAILURE DUE TO A BURNING ODOR. THE FAILURE OCCURRED WITHOUT WARNING. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE FAILURE WAS CAUSED BY A FAULTY HEATING ELEMENT AND THE SEAT WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 111,000.
Filed Jan 19, 2017NJ
"TAKATA RECALL" RECALL # 16V071 ISSUED ON 2/5/16 PARTS ARE STILL NOT AVAILABLE TO BE REPLACED 16 DEATHS HAVE OCCURRED RESULTING FROM THE TAKATA INFLATORS MALFUNCTION IT IS AN EXTREME HAZARD TO DRIVE THIS VEHICLE!
Filed Dec 11, 2016FL
I HAVE NOT RECEIVE THE RECALL LETTER TO TAKE MY CAR TO THE DEALER FOR THE REPLACEMENT OF THE AIRBAG.
Filed Dec 8, 2016147,000 milesCO
RIGHT FRONT MOTOR MOUNT BRACKET BOLTS SHEARED OFF. 3 OF THE 4 BOLTS WERE SHEARED OFF, AND IF THE 4TH HAD SHEARED BEFORE WE GOT IT TO THE REPAIR SHOP THIS WOULD HAVE CAUSED SIGNIFICANT DAMAGE. IF IT HAD HAPPENED WHILE DRIVING THIS WOULD HAVE ABSOLUTELY CAUSED AN ACCIDENT. *TR
Filed Dec 7, 2016MA
TL* THE CONTACT OWNS A 2007 BMW X3 SAV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Filed Nov 15, 2016105,000 milesCT
IN COOL CLIMATE ON NOVEMBER 1, 2016. TURN ON MY HEAT SEAT, THEN I SMELLED SOMETHING BURNED, THEN I FELT SHARP BURN ON LEFT BUTT CHEEK. THEN I KNEW SOMETHING WRONG WITH HEAT I TURNED OFF, , ON NOVEMBER 7, 2016, I TRIED AGAIN,,, BURNING SMELL IS SO BAD, THE HEAT STILL BURNED ALMOST THROUGH OUT SIDE LAYER OF SEAT
Filed Nov 3, 2016CA
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 BMW X3 SAV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 02/15/2017*CT
Filed Oct 29, 2016WI
RECALL CAMPAIGN #16V-071 INITIATED IN MARCH 2016 STILL NOT ADDRESSED AND IT IS NOW NOVEMBER 2016.
Filed Oct 28, 2016111,000 milesNY
HEATED DRIVERS SEAT STARTED TO BURN ME LEFT SIDE OF SEAT. BURNING SMELL. I SHUT IT OFF, BUT IT LOOKS LIKE IT WOULD HAVE CONTINUED TO BURN THROUGH SEAT IF I HAD NOT. CAN FEEL THE WIRE THROUGH THE LEATHER SEAT. CALLED BMW AND THEY SAID THEY WOULD "HELP" WITH THE COST OF REPAIR, BUT I HAVE TO PAY A DIAGNOSTIC FEE FIRST. WILL TAKE THIS TO ME REGULAR MECHANIC FIRST.
20 of 160 complaints, reproduced as filed.