What owners reported
Newest filingsFiled Oct 4, 201897,535 milesCA
ON MAY 31 2018 I TOOK MY X3 IN TO ROSEVILLE BMW FOR AIR BAG RECALL #B651617 PASSENGER SIDE SEAT MAT THEY TOLD MW PART ON ORDER AND DO NOT HAVE ANY PERSON SEATING IN THAT SEAT UBTILL RECALL IS COMPLEITED. IT IS NOW OCT 4 2018 AND NO REPAIR HAS BEEN MADE. I JUST GOT 2 MORE RECALL NOTICES FROM ROSEVILLE BMW STATING TO CALL THEM ABOUT RECALL #B651617 PAAS SEAT MAT. SO I CALLED SERVICE AND THEY TOLD ME NO PARTS HAVE COME IN AND DO NOT KNOW WHEN THE PART WILL BE SHIPPED!!!!!, ALSO ON ANOTHER NOTE ON THIS X3 I HAVE ALSO REPLACED WINDOW REGULATORS ALL 4 AND NOW BOTH REAR REGULATORS BROKE AGAIN #5 AND #6 THAT IS NOT CHEAP WHY??????
Filed May 3, 201874,000 milesFL
IN MOTION WHEN IT STARTED SMOKING. STATIONARY WHEN IT WENT UP IN FLAMES
Filed Nov 22, 2017PA
TAKATA RECALL, MY CAR HAS BEEN ON THE RECALL LIST FOR YEARS AND THE DEALER NEVER SEEMS TO HAVE THE PARTS TO REPLACE.
Filed Jun 16, 201759,000 milesCA
IT'S BEEN 17 MONTHS AND BMW NA HAS NOT MOVED ON REPAIRING MY CAR.
Filed Apr 28, 2017GA
TL* THE CONTACT OWNS A 2010 BMW X3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/25/17*LJ *AS
Filed Apr 14, 2017AZ
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW X3 SAV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE CONTACT CALLED MORE THAN TWO DEALERS, BUT A SPECIFIC DATE COULD NOT BE PROVIDED FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/01/17*LJ *CN
Filed Mar 8, 2017CA
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW X3 SAV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Filed Feb 13, 2017TN
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW X3 SAV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Filed Dec 21, 201635,000 milesFL
RECEIVED FROM BMW, IN MARCH 2016, RECALL NOTICE 16V-071, DRIVER'S FRONT AIR BAG MODULE. AS OF THIS DATE, BMW STILL DOES NOT HAVE THE NECESSARY PARTS AVAILABLE, AND AS OF THIS DATE (12-21-2016) ADVISED ME NOT TO EXPECT THEM UNTIL EARLY 2017 - ALMOST A YEAR LATER. MY PRIOR COMPLAINT TO THE NHTSA HAS BEEN IGNORED. SOMEBODY, SOMEWHERE, NEEDS TO BE FIRED.
Filed Nov 17, 2016MD
NHTSA RECALL NUMBER 16V071 ISSUED ON 02/5/16 INSTRUCT THAT 2010 BMW X3 XDRIVE30I DRIVER'S FRONT AIR BAG IS DEFECTIVE AND MAY PRODUCE EXECESSIVE INTERNAL PRESSURE THAT COULD CAUSE THE INFLATOR TO RAPTURE RESULTING IN SERIOOUS INJURY OR DEATH. I HAVE BEEN CHECKING FREQUENTLY WITH BMW AND DID NOT REMEDY THE DEFECT TO DATE WHICH I THINK MORE THAN A REASONABLE PERIOD OF TIME TO COMPLETE THIS DEFEECT.
Filed Nov 16, 2016NY
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW X3 SAV. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING IN THE MIDDLE OF THREE LANES OF TRAFFIC. THE CONTACT EXITED THE VEHICLE WHILE THE PASSENGER REMAINED INSIDE. ANOTHER VEHICLE DRIVING AT A HIGH RATE OF SPEED CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE, PUSHED THE VEHICLE TO THE LEFT, AND CAUSED IT TO CRASH INTO A CURB. THE AIR BAGS DID NOT DEPLOY. THE DRIVER WAS NOT INJURED. THE FRONT PASSENGER SUSTAINED MAJOR INJURIES TO THE BACK, SHOULDER, AND NECK. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A REPAIR SHOP AND THE BODY DAMAGE WAS REPAIRED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE VANOS HOUSING BOLTS WERE SUPPOSEDLY REPLACED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE CONTACT RECEIVED NOTIFICATION OF A MANUFACTURER RECALL FOR NHTSA CAMPAIGN NUMBER: 14V176000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED, BUT HAD NOT CALLED THE CONTACT BACK. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Filed Oct 21, 2016VA
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW X3 SAV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Filed Aug 18, 2016NY
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW X3 SAV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Filed Aug 18, 2016FL
RECEIVED RECALL NOTICE DATED MARCH 2016 RE "DRIVER'S FRONT AIR BAG MODULE". BMW SARASOTA, FL DEALER STATES THAT NO PARTS ARE AVAILABLE TO REMEDY THIS DEFECT. THAT IS A 6 MONTH DELAY, WHICH IS AN UNREASONABLE PERIOD OF TIME FOR REPAIR.
Filed Aug 9, 2016MD
TL* THE CONTACT OWNS A 2010 BMW X3 SAV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Filed Aug 8, 2016MA
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW X3 SAV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/13/16*LJ *TR
Filed Oct 15, 201525,000 milesRI
TL* THE CONTACT OWNS A 2010 BMW X3. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED AS THE SERVICE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION COIL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000. THE VIN WAS UNAVAILABLE.
Filed Sep 11, 201533,500 milesMD
MANY DASHBOARD WARNING LIGHTS CAME ON SIMULTANEOUSLY WHILE DRIVING. TOOK TO BMW OF ROCKVILLE MD. THEY DIAGNOSED FAILURE OF "FAULTY STEERING ANGLE SENSOR AND COIL SPRING." THEY CONFIRMED THIS WAS A SAFETY ISSUE, AND THAT IT WAS NOTHING WE DID THAT CAUSED IT-- IT WAS A FAULTY PART. AFTER ONLY 33,000 MILES, TO HAVE A CRITICAL PART FAIL, SEEMS SERIOUS TO ME. THEY CHARGED US $2080.76 TO FIX, BECAUSE IT WAS OUTSIDE WARRANTY DUE TO AGE OF CAR. TO MY MIND IF A PART FAULT OR FAILURE OCCURS, THAT IS A SAFETY ISSUE, A RECALL ISSUE, NOT A WARRANTY ISSUE AND THE CARMAKER SHOULD FIX AND REPORT IT.
Filed Aug 5, 201436,000 milesFL
RECEIVED NOTICE IN JUNE 2014 REGARDING RECALL CAMPAIGN NO. 14V-176: VANOS ASSEMBLY BOLTS. AFTER AN INITIAL NOTICE WAS RECEIVED, FROM BMW OF NORTH AMERICA, LLC, I HAVE HEARD NOTHING FURTHER. A TELEPHONE CALL TO/FROM THE LOCAL BMW DEALER SUGGESTED THAT I BE PATIENT AND WAIT TO BE CONTACTED WHEN PARTS WERE AVAILABLE. THE LOCAL DEALER, BMW OF SARASOTA IS A SUPERIOR DEALERSHIP - I HAVE NO COMPLAINTS WITH THEM, ONLY COMPLIMENTS. HOWEVER, AN E-MAIL SENT TO BMW CUSTOMER RELATIONS, AT THE ADDRESS CONTAINED IN THE RECALL NOTICE, WAS NOT RESPONDED TO. I WAS REQUESTING A STATUS UPDATE. MY CONCERN IS THAT A WALL STREET JOURNAL ARTICLE, O/A 8/4/2014, SUGGESTS NEGLIGENT FOLLOW-UP BY THE NHTSA REGARDING RECALLS. IT SUGGESTS THAT A WAIT TIME FOR REPAIRS OF UP TO TEN MONTHS OR MORE, WITH NO INTERVENTION BY THE NHTSA, IS THE NORM. I WOULD LIKE TO KNOW FROM THE NHTSA WHAT ITS RESPONSIBILITIES ARE WITH REGARD TO THE STATUS OF RECALLS, ESPECIALLY THIS ONE. YOUR CONTACT INFORMATION WAS INDICATED IN THE RECALL NOTICE. THIS COMPLAINT IS ABOUT THE NHTSA'S LACK OF FOLLOW-UP ON VEHICLE SAFETY RECALLS - NOT BMW. *TR
Filed Aug 27, 201351,000 milesCA
TL*THE CONTACT OWNS A 2010 BMW X3. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE POWER STEERING SYSTEM MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO SEIZE. THE CONTACT HAD THE VEHICLE TOWED TO A DEALER, WHO DIAGNOSES THE VEHICLE AS HAVING A DEFECTIVE POWER STEERING PUMP. THE DEALER DID NOT HAVE THE POWER STEERING PUMP. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE FAILURE MILEAGE WAS 51,000.
20 of 23 complaints, reproduced as filed.