What owners reported
Newest filingsFiled Apr 20, 201878,000 milesWI
THE PASSENGER SEAT OCCUPANCY SENSOR IS DEFECTIVE. THIS IS PART OF THE "SEAT MAT", WHICH IS UNDER RECALL. BMW SENT AN INITIAL NOTICE OF RECALL IN SEPTEMBER OF 2017. AS OF APRIL 20, 2018 THE PARTS ARE STILL NOT AVAILABLE TO PERFORM THIS RECALL. OVER 7 MONTHS! NO ONE AT THE DEALER OR BMW USA CAN GIVE US A STRAIGHT ANSWER AS TO WHEN THE PARTS WILL BECOME AVAILABLE. THE Q AND A PART OF THE NOTICE INDICATES NO ONE SHOULD SIT IN THE PASSENGER SEAT UNTIL THIS IS FIXED! WHY IS BMW BEING ALLOWED TO CONTINUE TO DELAY FIXING THIS SAFETY DEFECT? I WOULD LIKE TO KNOW WHAT THE NHTSA IS DOING TO MAKE BMW REPAIR THIS IN A TIMELY MANNER!
Filed Apr 12, 201868,995 milesNJ
I HAVE BROUGHT MY VEHICLE TO BLOOMFIELD NJ DEALERSHIP ON SEVERAL OCCASIONS IN 2013, 2014, 2015 DUE TO VEHICLES INABILITY TO SHIFT GEARS SWIFTLY, RMP GOING TO 34,000 AND TRANSMISSION NOT SHIFTING GEARS. I DRIVE ABOUT 6,000MILES PER YEAR SOMETIMES LESS. ALL DEALER WOULD SAY "VEHICLE PERFORMS AS DESIGNED"....OR "UNABLE TO DUPLICATE THE PROBLEM". AROUND JUNE 20, 2016 WHEN IN THE DRIVEWAY I PUT GEAR IN REVERSE BUT VEHICLE WOULD NOT MOVE. I CALLED BMW DEALER DESCRIBING THE INABILITY OF MY CAR MOVING IN REVERSE DEALER REPRESENTATIVE STATED ITS TRANSMISSION FAILURE. THE VEHICLE WAS TOWED TO TRA-PAR TRANSMISSIONS IN BELLEVILLE NJ ON JUNE 23, 2016 CONFIRMED TRANSMISSION FAILURE AND REPLACED IT JUNE 27, 2016 FOR $ 3, 092.19 !!! COME TO FIND OUT THROUGH READING COPIES OF RECEIPTS DEALER HAD NOT DESCRIBED ISSUES AS THERE WERE ON THEIR WORK ORDERS! AFTER I READ MOST OF THEM, THEY DON'T EVEN MENTION THE TRUE REASON WHY THE VEHICLE WAS BROUGHT IN ! I'M VERY DISGUSTED WITH THEM AND I FIND BMW DEALER STALLING TACTICS AND DECEPTION CRIMINAL.
Filed Apr 12, 201883,000 milesNJ
LAST WEEK DASH 4X4 LIGHT COMES ON A,UDIBLE RAPID CLICKING SOUND COMES FROM REAR JUST AFTER CAR IS TURNED OFF...I BROUGHT THE VEHICLE TO WEST PATERSON MOTORS IN WOODLAND PARK, NJ FOR DIAGNOSTICS. MECHANIC STATES COMPUTER CODES INDICATE IT'S TRANSFER CASE FAILURE, AND TO REPLACE IT COSTS OVER $ 2,600.00 ! HOW DOES THE VEHICLE SUCH AS BMW GETS AWAY WITH SUCH POOR QUALITY, PARTS THAT FAIL SO SOON, SO EXPENSIVE? HOW IS THIS POSSIBLE? PLEASE RECALL TRANSFER CASE PLEASE, THIS VEHICLE DOES NOT EVEN HAVE 85,000 MILES ON ODOMETER YET ...
Filed Apr 10, 2018TX
RECALL NOTIFICATION WAS RECEIVED IN NOV 2017. DEALER HAS YET TO REPAIR. IS THIS LENGTH OF DELAY ACCEPTABLE?
Filed Mar 29, 2018CA
I HAVE 2 DANGEROUS RECALLS. ONE-NO ONE CAN SIT IN THE PASSENGER SEAT BECAUSE THE AIR BAGS MAY NOT DEPLOY AND THE SECOND, MY ENGINE CAN BE ON FIRE DUE TO A PVC VALVE. BMW HAS NO REMEDIES AND IT HAS BEEN OVER 4 MONTHS, THIS IS UNACCEPTABLE. SOMEONE HAS TO PUT THE PRESSURE ON BMW TO GET THIS FIXED IMMEDIATELY. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Filed Nov 6, 2017CA
TAKATA RECALL - I CALLED EAST BAY BMW AND BMW OF CONCORD DEALERSHIPS SINCE RECEIVING SAFETY RECALL IN JUNE 2017 TO MAKE AN APPOINTMENT FOR THE AIRBAG RECALL SERVICE AND I HAVEN'T RECEIVED A CALL BACK REGARDING THE PARTS ARRIVING TO THE DEALERSHIP. IT IS NOT NOVEMBER AND I STILL HAVEN'T RECEIVED A SINGLE PHONE CALL.
Filed Jun 4, 2017CA
SINCE PURCHASE IN 2013 FROM A DEALER, WITH ONLY 43000 MILE CHANGED BATTERY TWICE AT BMW PETER PAN, REPLACED POWER STEERING PUMP, WINDOW REGULATOR, REPLACED STARTER , PLUS OTHER SERVICES AND WINDOW WIPERS ARE FAULTY, T-CASE ACTUATOR REPLACED, SWAY BAR REPLACED, TOTALING $9531.38. I TRIED TO COMPLAIN TO BMW CORPORATION FOR SELLING A LEMON CAR . PLEASE LET ME KNOW WHO I CAN COMPLAIN ABOUT THIS CAR. RIGHT NOW IT ONLY HAS 57K MILES ON IT AND I AM BEING TOLD IT NEEDS MORE WORK.
Filed May 26, 201780,000 milesTX
NHTSA CAMPAIGN NUMBER: 16V071000 . ALMOST A YEAR AND A HALF AND STILL NO RESOLUTION FROM BMW MEANWHILE WE ARE AT RISK EVERYDAY. I WOULD LIKE TO AT LEAST SEE A SCHEDULE FOR REPAIR RATHER THAN THEM USING ATTRITION TO MITIGATE THEIR COST.
Filed May 12, 2017TN
ENGINE BOLTS ARE LOOSE OR HAVE FALLEN OUT.
Filed Apr 4, 2017CA
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW X3 SAV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. ONE DEALER STATED THAT BMW HAD NOT YET RELEASED THE PARTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Filed Mar 28, 2017CA
TAKATA RECALL. I HAVE BEEN NOTIFIED OF THE RECALL FOR THIS ITEM MORE THAN A YEAR AGO AND THERE HAS BEEN NO PROGRESS IN REPLACING DEFECTS. MEANWHILE, WE ARE DRIVING A TIME BOMB THAT IS MORE LIKELY TO INJURE US THAN OFFER PROTECT FROM IMPACTS.WHEN IS NHTSA GOING TO FORCE BMW TO MAKE REPAIRS. MY CAR IS 9 YEARS OLD NOW AND I HAVE BEEN DRIVING WITHOUT PROTECTION FOR THAT LONG AND THE CAR'S RESALE VALUE IS AFFECTED BY THIS AS WELL.
Filed Feb 3, 201759,019 milesNY
TAKATA RECALL - BECAME AWARE OF DRIVER'S SIDE AIR BAG RECALL IN JUNE 2016; CONTACTED LOCAL BMW DEALER WHO ESTIMATED PARTS AVAILABLE TO FIX BY OCTOBER 2016. CONTACTED MY BMW DEALER AGAIN IN JANUARY 2017 AND WAS TOLD PARTS ARE PROVIDED TO BMW DEALERS BASED ON VIN, THAT MY VIN WAS ON RECORD WITH BMW, AND THAT I'D BE CONTACTED WHEN THEY BECAME AVAILABLE. THIS NINE MONTH WAIT IS UNREASONABLE FOR THIS SIGNIFICANT SAFETY ISSUE, AND NO ESTIMATE OF WHEN REPAIRS WILL BE MADE HAS BEEN PROVIDED. *TR
Filed Jan 19, 2017VA
"TAKATA RECALL" I AM NOT SURE IF THIS VEHICLE HAS BEEN FIXED. I BOUGHT THE VEHICLE IN MARCH OF 2016. I AM GETTING A WARNING LIGHT REGARDING THE AIRBAG AND I AM CONCERNED.
Filed Dec 21, 2016PA
TL* THE CONTACT OWNS A 2008 BMW X3 SAV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Filed Dec 9, 2016100,000 milesMA
MY CAR WAS ON RECALL FOR A DEFECTIVE AIRBAG. I WAS NOTIFIED IN MARCH 2016. I WAS TOLD BY MY DEALER THEY WOULD NOTIFY ME WHEN THEY HAD AN AIRBAG. WHEN I DIDN'T HEAR FROM THEM STILL BY EARLY AUGUST I ASKED FOR A LOANER CAR AS I NO LONGER FELT SAFE IN MY CAR BECAUSE OF THE CONSTANT WORRY ABOUT THE AIRBAG. BMW INSTRUCTED ME TO PARK MY CAR AND "NOT DRIVE IT" WHICH I DID. FINALLY ON 11/28/16 THEY SAID THEY HAD AN AIRBAG. I BROUGHT THE CAR IN. THE RESULT FROM IT SITTING FOR SO LONG HAS RUSTED MY PERFECTLY MAINTAINED BRAKES AND ROTORS TO BE NOT SAFE TO DRIVE AND MY HOOD IS FROZEN SHUT WITH POSSIBILITY OF FLYING OFF AND KILLING SOMEONE. BMW WILL NOT BE RESPONSIBLE FOR THE DAMAGE CAUSED BY THE CAR SITTING SO LONG AND I BELIEVE THEY SHOULD BE. IT IS THOUSANDS OF DOLLARS WORTH OF DAMAGE ON A CAR THAT WAS PERFECTLY SAFELY DRIVABLE BEFORE I PARKED IT TO WAIT FOR AN AIRBAG. I HAVE THE BMW RECALL AND THE PAPERWORK THAT SAYS I HAD TO PARK AND NOT DRIVE MY CAR. THEY SAY I WAS SUPPOSED TO MAINTAIN MY CAR. I STARTED IT REGULARLY TO BE SURE BATTERY WAS GOOD AND EVERYTHING SEEMED OK. I DON'T KNOW WHAT ELSE I SHOULD HAVE KNOW TO MAINTAIN IF THE CAR WAS ORDERED TO BE PARKED AND NOT DRIVEN. THEY SHOULD BE RESPONSIBLE FOR THIS. CAN YOU PLEASE HELP?
Filed Nov 22, 2016CO
TAKATA RECALL: I FIRST RECEIVED NOTICE FROM NHTS IN FEB. 2016 AND WENT TO DEALER TO HAVE PART REPLACED HOWEVER THEY DID NOT HAVE THE NOTICE OR THE PART. I RECEIVED A NOTICE FROM BMW IN OCT. 2016 AND WENT TO THE DEALER AGAIN AND STILL NO REPLACEMENT PART AVAILABLE IN OUR AREA. I WAS TOLD TO JUST HANG TIGHT. PLEASE ADVISE
Filed Oct 17, 2016NY
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW X3 SAV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Filed Oct 10, 2016CA
AS OF TODAY, OCT 10TH 2016, THE RECALL REPAIRS HAS NOT BEEN DONE.
Filed Oct 8, 2016100,000 milesRI
WHILE SLOWING DOWN MY CAR (BMW X3 YEAR 2008)ENGINE SUDDENLY SHUT DOWN. I PULL OVER PUT IT IN PARK AND IT AND RE-START AUTO. THIS HAS HAPPEN A NUMBER OF TIMES. THE LAST TIME WAS TODAY 10/08/2016 WHILE SLOWING DOWN AT A YIELD SIGN. LUCKY FOR ME THERE HASN'T BEEN AN ACCIDENT YET. THIS HAS HAPPENED A NUMBER OF TIMES ON A BUSY STREET, PULLING IN MY DRIVEWAY AND ON THE HIGHWAY DURING A BACKUP.
Filed Oct 5, 2016OH
TAKATA RECALL...RECEIVED RECALL NOTICE MONTHS AGO. BMW HAS NO IDEA WHEN THE PART WILL BE AVAILABLE TO FIX
20 of 56 complaints, reproduced as filed.