CAN NOT OPEN DRIVER DOOR FROM INSIDE OR OUT. CAN NOT GET OUT OF MY CAR. HAD TO CRAWL OF PASSENGER SIDE DOOR.THIS IS NOT AN ESSAY TASK TO DO.
2011 BMW 328i complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2011 BMW 328I. WHILE DRIVING AT LOW SPEEDS, THE BLOWER MOTOR FAILED WITHOUT WARNING AND THE AIR CONDITIONER STOPPED BLOWING COLD AIR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED THAT THE BLOWER MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER (INTERNATIONAL BMW, 2400 S 108TH ST, WEST ALLIS, WI 53227, (414) 543-3000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V683000 (ENGINE AND COOLING) AND 17V676000 (ELECTRICAL SYSTEM); HOWEVER THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS AS THE RECALL NOTICE WAS RECEIVED OVER NINE MONTHS AGO. THE DEALER (TAYLOR BMW, 4180 WASHINGTON RD, EVANS, GA 30809) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
CAR STARTED LOOSING POWER A MONTH VEHICLE STALLED ON THE ROAD WHEN I WAS DRIVING ALMOST CREATING AN ACCIDENT
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED BMW OF ANNAPOLIS AT 410-349-9312 (LOCATED AT 31 OLD MILL BOTTOM RD, ANNAPOLIS, MD 21409) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
TWO NHTSA RECALL NUMBERS: 17V676 AND 17V683 SINCE OCTOBER 2017 FOR DEFECTIVE PARTS IN ENGINE BLOCK AND BLOWER CONNECTION THAT CAN CAUSE OVERHEATING THAT MAY LEAD TO FIRE. SINCE THEN, MANUFACTURER HAS NOT MADE ANY SINCERE EFFORT TO GIVE DUE REMEDY AND IGNORE CONSUMERS' REQUEST FOR THE NECESSARY FIX TO PREVENT DANGER AND TO PROTECT CONSUMERS FROM BODILY INJURY INCLUDING DEATH.
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (FIELDS BMW OF DAYTONA, 1050 N TOMOKA FARMS RD, DAYTONA BEACH, FL 32124) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2011 BMW 328I. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE HESITATED TO ACCELERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BMW OF ROCKVILLE AT (301) 476-0126 (1300 ROCKVILLE PIKE, MD 20852) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BRAMAN BMW JUPITER AT (561) 609-0133 (LOCATED AT 1555 INDIANTOWN RD, JUPITER, FL 33458) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED, BUT DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
ENGINE OIL LEAKING ONTO THE ROAD. OIL LEAKING FROM OIL PAN AND OIL FILTER HOUSING DRIPPING DOWN ONTO MY GARAGE FLOOR. BMW SAID DUE TO AGED AND ITS MY RESPONSIBILITY TO REPAIR THEM. BUT IT HAS ONLY 76K MILES AND SHOULDN'T BE LEAKING ANY DANGEROUS OIL ONTO TO PUBLIC ROADS. THIS IS JUST POOR QUALITY COMING FROM BMW AND THEY ARE PASSING ON THE EXPENSIVE REPAIR COSTS ONTO ME.
PASSENGER SEAT OCCUPANCY FAILURE MALFUNCTION DUE TO THE WIRING . COST OVER $1000.
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (I. G. BURTON IMPORTS, 509 BAY ROAD, MILFORD, DELAWARE 19963) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000: (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS CONTACTED AND PROVIDED NO ADDITIONAL INFORMATION. THE MANUFACTURER CONFIRMED THAT PARTS WERE UNAVAILABLE AND WAS NOT ABLE TO CONFIRM WHEN THEY WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND ADVISED THE CONTACT TO CALL A BMW DEALER. THE DEALER WAS NOT CONTACTED REGARDING PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
TWO RECALLS FROM OCT 2017 HAVE NOT BEEN REMEDIED YET
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. BMW OF NORTH HAVEN (610 WASHINGTON AVE, NORTH HAVEN, CT 06473) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
OVERHEATING
AC STOPPED BLOWING COOL AIR AND BLOWS OUT HOT AIR EVEN AT THE LOWEST TEMPERATURE. ALSO A BURNING SMELL IS NOTICEABLE WHEN GETTING INTO THE CAR.
TL* THE CONTACT OWNS A 2011 BMW 328I. WHILE DRIVING ON SEVERAL OCCASIONS, THERE WAS AN ABNORMAL SMOKE ODOR ENTERING THE CABIN OF THE VEHICLE. UPON INSPECTING THE ENGINE COMPARTMENT, ASHES WERE FOUND ON SEVERAL COMPONENTS OF THE ENGINE. THE VEHICLE WAS TAKEN TO BMW OF SAN FRANCISCO (1675 HOWARD ST, SAN FRANCISCO, CA 94103, (415) 863-9000) WHERE IT WAS DIAGNOSED THAT THERE WAS AN OIL PAN GASKET LEAK AND AN OIL FILTER HOUSING GASKET LEAK THAT NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT CALLED A LOCAL DEALER (BMW OF ROCKVILLE, 1300 ROCKVILLE PIKE, ROCKVILLE, MD 20852) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE DEALER STATED THAT THE CONTACT WOULD RECEIVE ANOTHER NOTIFICATION WHEN PARTS BECAME AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
I RECEIVED A LETTER IN NOVEMBER 2017 ABOUT THE RECALL, PARTS ARE STILL NOT IN TO COMPLETE RECALL. I LIVE IN PHOENIX, AZ WHERE SUMMERS ARE HOT.....I NEED THIS FIX PRIOR TO THE SUMMER MONTHS IN ORDER TO RUN MY AC. THANK YOU FOR YOUR HELP. RECALL CAMPAIGN NO. 17V-676 RECALL CAMPAIGN NO. 17V-683
I BOUGHT A USED 2011 BMW 328I FROM A USED DEALERSHIP. I DROVE IT HOME THE FIRST DAY STARTED TO OVERHEAT. I CHECKED THE CARFAX ON THE CAR & IT HAS 2 RECALLS. IS IT ILLEGAL FOR A DEALER TO SELL ME A CAR KNOWING IT HAS A 2 SAFETY RECALLS?
BMW HAS SENT RECALLS BUT AFTER CALLING, THEY SAID DON'T HAVE THE PARTS AND ITS NOT CLEAR WHEN PARTS WILL BE AVAILABLE! AIR BAGS &BLOWER MOTOR WIRING
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM); HOWEVER; THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER SIX MONTHS AGO. THE DEALER (BMW OF COLUMBUS, 6549 WHITTLESEY BLVD, COLUMBUS, GA 31909) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. TOM HESSER BMW (1001 N WASHINGTON AVE, SCRANTON, PA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2011 BMW 328I. WHILE DRIVING 65 MPH, THE VEHICLE STALLED THREE TIMES. THE CONTACT STATED THAT THE "CAR ON THE ROCK" ICON ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 117,000.
TWO ACTIVE RECALLS (NO. 17V-683, NO. 17V-676) WITH LETTERS FROM DEC.2017 AND JAN.2018 UNRESOLVED TO DATE. MANUFACTURER TAKING TOO LONG TO REMEDY SAFETY RECALLS. NO REPAIR DATE AVAILABLE.
I RECEIVED INITIAL NOTICE OF IMPORTANT SAFETY RECALL FROM BMW NOVEMBER 2017, #1 NO. 17V-676 BLOWER MOTOR WIRING, AND #2 NO. 17V-683 PCV VALVE HEATER. THE NOTICE SAID "REMEDY UNAVAILABLE" IN BOTH CASES. IT IS NOW APRIL 2018 AND WHEN I GO ONTO THE NHTSA SITE I STILL GET THAT THE REMEDY IS NOT AVAILABLE. I FEEL THIS IS A CASE OF THE BMW CENTER BEING "UNABLE TO REMEDY THE DEFECT WITHIN A REASONABLE PERIOD OF TIME," AND AM THEREFORE INFORMING YOU OF THIS ISSUE.
WHILE LOOKING UP THE RECALL FOR THE TAKATA RECALL, I NOTICED THERE WAS AN OPEN RECALL ON MY CAR FOR THE VANOS HOUSING BOLTS, I HAD NOT RECEIVED A NOTICE IN THE MAIL EVEN THOUGH I HAD UPDATED MY ACCOUNT WITH BMW AT FIRST NOTICE OF THE TANAKA RECALL. I HAD MY CAR SERVICED FOR THE VANO HOUSING REPAIR WHICH THEY REMOVED THE VALVE COVER TO INSPECT THE BOLTS AND FOUND A BROKEN BOLT ON THE VANOS HOUSING AND REPLACED THE EXHAUST, REMOVED AND INSPECTED THE OIL PAN TO REMOVE THE FRAGMENTS. I PAID FOR AN OIL CHANGE THAT DAY. LESS THAN 7300 MILES AND 2 QUARTS OF OIL LATER I WAS EXPERIENCING AN OIL LEAK THAT WAS CAUSED BY AN IMPROPERLY SEATED VALVE COVER NOT SEATING TO THE CYLINDER HEAD. THEY OFFERED TO REPAIR A BROKEN CYLINDER HEAD BOLT FOR $500 I DECLINED AS MY MECHANIC SAID IT DIDN'T MAKE SENSE AND THEY SHOULD REPAIR A BOLT IF THEY ARE ALREADY IN THERE. I'D ALSO LIKE TO NOTE THAT THE RECALL LISTED THE REPAIR WAS TO TAKE 4 HOURS BUT THEY HAD MY CAR 3 DAYS. NO LOANER WAS GIVEN UNTIL THE END OF THE 2ND DAY. THEY ARE NOW REFUSING TO REIMBURSE ME FOR THE VALVE COVER $1000 REPAIR. I NOTICED ONLINE THAT SEVERAL DEALERS REPLACED THE VALVE COVER AS A PART OF THIS SERVICE TO AVOID THIS PROBLEM, THOUGH BERT SMITH BMW ST. PETERSBURG, FL DID NOT. I ALSO HAVE 2 OTHER OPEN RECALLS ON MY CAR THAT HAVE BEEN LISTED AS A REMEDY NOT AVAILABLE SINCE DECEMBER 2017.
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. BMW OF DEVON, PENNSYLVANIA WAS MADE AWARE THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
BMW RECALL. MY CAR WAS IN THE PARKING LOT OF MY EMPLOYMENT. I WENT OUT TO MY CAR - THE ENTIRE INSIDE OF THE CAR WAS FILLED WITH SMOKE AND SOOT. THE PASSENGER SIDE DASHBOARD, UNDER THE GLOVE BOX AND THE GLOVE BOX HAD MELTED ONTO THE FLOOR BOARD. ALSO BURNING THE CARPET AND PASSENGER DOOR PANEL. I CALLED BMW OF AMERICAN ON WED. 3/21/18 AND FILED A FORM REGARDING THE RECALL AND WHAT TO DO. THEY STATED SOMEONE WOULD CONTACT ME BETWEEN 24 AND 48 HOURS - IT IS 3/23/18 AND NO ONE HAS CONTACTED ME. I CALLED THE 800-831-1117 BMW CUSTOMER SERVICE NUMBER AND WAS ON HOLDING WAITING FOR SOMEONE TO PICK UP THE PHONE FOR 63 MINUTES. I DO NOT KNOW WHAT TO DO BUT I NEED YOUR HELP PLEASE. - (RECALL RELATED INCIDENT) TS
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V683000 (ENGINE AND ENGINE COOLING) AND 17V676000 (ELECTRICAL SYSTEM). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BMW OF BAYSIDE (247-21 NORTHERN BLVD, DOUGLASTON, NY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT PROVIDED.
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED OKEMOS AUTO COLLECTION AT (517) 853-2600 (2186 JOLLY RD, OKEMOS, MI 48864) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT ATTEMPTED TO SPEAK WITH THE MANUFACTURER ON SEVERAL OCCASIONS, BUT WAS UNABLE TO REACH ANYONE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2011 BMW 328I. WHILE OPERATING THE VEHICLE, A BURNING PLASTIC ODOR WAS PRESENT. THE VEHICLE WAS TAKEN TO BMW OF MT. LAUREL, NJ (1220 RT. 73 SOUTH, MT LAUREL, NJ). THE DEALER REPLACED AN ENGINE GASKET AND LATER FLUSHED THE OIL, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 45,000.
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER FOUR MONTHS AGO. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
RECEIVED RECALL NOTIFICATIONS (PCV VALVE AND WIRING FOR HEATING AND AIR-CONDITIONING) AT THE END OF 2017. HAVE CHECKED AND RECHECKED WITH DEALERSHIP TO GET THE REPAIRS. FINALLY CALLED BMW USA AND WAS TOLD NO PARTS AVAILABLE UNTIL LATE SPRING OR EARLY SUMMER??!! MEANWHILE, ARTICLE IN THE LA TIMES SAID THAT REPAIRS WOULD BEGIN IN DECEMBER, 2017 AND QUOTED A BMW OFFICIAL AS ADVISING "PARK YOUR CAR OUTSIDE" (IN CASE THE THING JUST IGNITES BY ITSELF WHILE PARKED?). --AND FOR THOSE OF US WHO CANNOT DO THAT? WHY DO THEY SAY THAT CUSTOMER SAFETY IS THEIR #1 PRIORITY?! IT IS OUTRAGEOUS.
RECALL CAMPAIGN #14V-176 BMW
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (BMW OF WEST HOUSTON, 20822 KATY FWY, KATY, TX 77449) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (BMW OF WEST HOUSTON, 20822 KATY FWY, KATY, TX 77449) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NIELLO BMW ELK GROVE (8580 LAGUNA GROVE DR, ELK GROVE, CA 95757, (916) 687-9000) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS ALSO NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
I HAVE RECEIVED THE NOTICES REGARDING THIS RECALL, BUT NOBODY SEEMS TO HAVE THE PARTS YET TO FIX IT? WHY? HOW LONG DOES THIS TAKE TO GET COMPLETED?
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. BRAMAN BMW MIAMI (2060 BISCAYNE BLVD, MIAMI, FL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT WAS INFORMED THAT THE REMEDY FOR THE REPAIR WOULD TAKE AN ADDITIONAL THREE MONTHS DUE TO TESTING. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2011 BMW 328I. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC ON JANUARY 7, 2018 AND JANUARY 17, 2017. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 87,000.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR BECAUSE THE DEALER STATED THAT THEY DID NOT HAVE THE TOOLS. IN ADDITION, THE DEALER (GLOBAL IMPORTS BMW, 500 INTERSTATE N PKWY, ATLANTA, GA 30339, (800) 294-1853) WAS UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED TO DETERMINE IF THEY COULD VERIFY WHEN THE PART WOULD BE SUPPLIED TO THE DEALER. THE CONTACT WAS NOT EXPERIENCING A FAILURE. THE CONTACT WAS ALSO WAITING FOR THE REMEDY AND PARTS FOR NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING). THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
DRIVING AT 65 MPH THE DASH BOARD WENT CRAZY. ALL THE BELLS AND LIGHTS WERE FLASHING AND ODOMINTER AND TACK , GAS , ENGINE TEMP ALL WERE FLASHING AND GOING TO 0 AND BACK AGIAN. ALL THOUGH THE CAR WAS STILL IN MOTION I HAD NO IDEA ABOUT WHAT SPEED I WAS GOING. I PULLED OF THE NEXT EXIT AND THOUGHT TO LET THE ENGINE COOL. 45 MINUTES LATER BACK ON THE HIGHWAY IT STARTED AGAIN. FINALLY STOPPED .
"TAKATA RECALL" WHILE STOPPED AT A RED LIGHT, WE WERE STRUCK FROM BEHIND BY A VEHICLE WHO THEN RAN FROM THE SCENE.THE IMPACT WAS SEVERE ENOUGH THAT MY PASSENGER, JULIE COPPERSMITH LOST CONSCIOUSNESS FOR A FEW SECONDS FROM EITHER HITTING THE DASH OR JUST FROM THE VIOLENT MOVEMENT FORWARD. SHE WAS WEARING HER SEAT BELT BUT THE SHOULDER RESTRAINT FAILED AND THE AIRBAG DID NOT DEPLOY. THE MALFUNCTION WAS ACKNOWLEDGED ON THE CARS INFORMATION SYSTEM.
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT NOTICED A BURNT AREA UNDERNEATH THE GLOVE COMPARTMENT ON THE PASSENGER SIDE AND SMOKE COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (KEELER MOTOR CAR COMPANY, 1111 TROY SCHENECTADY RD, LATHAM, NY 12110) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 67,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR BOTH NHTSA CAMPAIGN NUMBERS: 17V676000 AND 17V683000.
TL* THE CONTACT OWNS A 2011 BMW 328I. WHILE DRIVING 70 MPH, THE CONTACT NOTICED WHITE SMOKE COMING FROM THE REAR OF THE VEHICLE AND A BURNING ODOR EMITTED THROUGH THE VENTS. ALSO, THE ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICED SMOKE COMING FROM THE MUFFLER. THE CONTACT RESUMED DRIVING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2011 BMW 328i → · Every 328i year → · How the figures are calculated →