THE SPARK PLUG COILD KEEP BREAKING BEFORE THEIR SERVACE INTERVAL. THESE ARE SUPPOSED TO LAST SOMEWHERE BETWEEN 60K TO 80K MILES BUT THEY KEEP FAILING AT AROUND 35K TO 40K MILES. THIS MAKES THE ENGINE MISFIRE AND IT IS DANGEROUS TO DRIVE IN THIS CONDITION.
2011 BMW 328i complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
MY CAR HAS 66K MILES ON IT AND ABOUT A MONTH AGO, THE SEATBELT AND AIRBAG INDICATOR LIGHTS SHOWED UP ON THE DASH. THIS MAY OR MAY NOT BE RELATED TO THE FACT THAT THE SEATBELT DING GOES OFF WHEN THERE IS NOTHING IN THE SEAT IF THE SEAT WAS HOT DUE TO SUN EXPOSURE. THE HEAT PANEL WAS REPLACED A FEW YEARS BACK FOR THE INCESSANT DINGING, BUT RETURNED A FEW MONTHS AGO. THE PASSENGER SIDE SEATBELT DING GOES OFF INTERMITTENTLY AND THE INDICATOR LIGHT FOR THE AIRBAG AND SEATBELT ARE CONSTANTLY ON WHILE THE CAR IS ON.
3-TIMES THE CAR'S ENGINE WAS TURNED OFF BY THE COMPUTER WHILE WE WERE DRIVING ON THE FREEWAY AND THE STREETS. CAR INFO SAYS "FUEL PUMP, SERVICE SOON" AND THEN THE CAR WON'T START FOR AN HOUR. FIRST TIME WE TOOK IT TO BEVERLY HILLS BMW CENTER AND THEY REPLACE THE FUEL PUMP. NEXT DAY, FUEL ALL OVER OUR GARAGE. TOOK IT BACK FOR THEM TO SECURE IT BETTER.NEXT MORNING WE GOT GAS ALL OVER THE GARAGE AGAIN. I HAD TO SECURE THE FUEL PUMP. I'M NOT CONFIDENT IN THE SERVICE AT BMW CENTERS BUT I REALLY HAVE A PROBLEM WITH THE CAR TURNING OFF WHILE YOUR IN THE FAST LINE ON THE FREEWAY. WE WERE ALMOST HIT BY A TRUCK THE THIRD TIME IT STOPPED.
NO POWER TO FUSE BOX . AUTOMOBILE WILL NOT START . DASHBOARD IS COMPLETELY OUT . RECALL IN 2013 FOR THIS PROBLEM # 13V04000. VEHICLE WAS IN MOTION AND CUT OFF AND WOULDN'T START. THIS HAPPEN IN 5 CONCOURSE PARKWAY PARKING DECK. NOBODY CAN FIND THIS RECALL . I NEED HELP
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED THAT THE VEHICLE OVERHEATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM), 13V044000 (ELECTRICAL SYSTEM), 17V683000 (ENGINE AND ENGINE COOLING), AND 14V176000 (ENGINE AND ENGINE COOLING); HOWEVER, THE CONTACT FELT THAT THE FAILURE MAY BE RELATED TO THE RECALL CAMPAIGNS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. *BF *BF *JB *TR
MY 16 YEAR OLD GRANDDAUGHTER WAS DRIVING HER BMW WHEN ALL OF A SUDDEN A MESSAGE POPPED UP ON THE SCREEN TO USE CAUTION AND TAKE THE CAR TO A BMW SERVICE CENTER FOR SERVICE. SHE IS A NEW DRIVER SHE COULD AT THAT TIME COULD NOT DRIVE OVER 20 MPH. SHE WAS TERRIFIED. WE CALLED FOR A TOW AT HER REQUEST. WE SENT FOR HELP
MY 2011 328I STARTED HAVING PROBLEMS WITH THE WINDSHIELD WASHER MOTOR, THEN THE HEATER MOTOR CUTTING IN AND OUT, DURING A SEVERE THUNDERSTORM, PUT ALL THE WINDOWS DOWN (KEYS HANGING ON A RACK INSIDE MY HOUSE) SHORTING OUT THE CENTER CONSOLE MODULE. THEN THE CAR WAS PUT AWAY FOR THE WINTER, THE BATTERY WOULD NOT KEEP A CHARGE, TRIED STARTING IN THE SPRING AND THE ECU ELECTRICAL BOARD FRIED OUT, THIS WAS NOT COVERED BY FACTORY OR AUTO INSURANCE (TOTAL COST FOR REPAIRS $4500.00) 'ULTIMATE DRIVING MACHINE' IS A LIE! BMW 'BURNED MOTOR WIRING'.
I BOUGHT THIS CAR FROM THE DEALERSHIP SO I HAVE TO RETURN THE CAR BECAUSE ALL THIS ISSUES AND NOW THE CAR IS FOR SALE AGAIN AT THE DEALERSHIP
WHILE DRIVING MY VEHICLE ENGINE STALLED AND LOST POWER. I TRIED TO RESTART WHILE IN THE MIDDLE OF THE CITY STREET WITH SEVERAL CARS BEHIND AND COMING FROM OPPISIT DIRECTION. I PLACED THE CAR IN PARK AND JUMPED OUT LEAVING THE VEHICLE WHILE WATCHING AND LOOKING AT OTHER CARS AVOIDING FROM HITTING IT. TWO JENTALMAN CAN TO HELP ME PUSH IT OUT OF TH THE MIDDLE OF THE STREET. MY SISTER WAS WITH ME AND WAS TELLING TO TO PULL TO THE SIDE BUT WITH NO POWER THE CAR WAS STIFF/SUFF AND BRAKES WAS ALSO STIFF. VERY SCRARY!THE VEHICLE WAS JUST RELEASED FROM THE DEALER 2/26/2019. ON A RECALL BLOWER MOTER WIRING AND RECALL PCV VALVE HEATER./CHECK ENGINE LIGHT ON,ENGINE MAKING KNOCKING SOUND. ACCORDING TO DOCUMENTS.
I WAS ON MY WAY TO MY AUNT'S FUNERAL WHEN THE CAR STALLED IN THE LEFT TURN LANE AT A BUSY INTERSECTION IN THE CITY (DENVER; EVANS AND UNIVERSITY) AND WOULD NOT START AGAIN. I CALLED TRIPLE A AND A TOW TRUCK HAULED AWAY THE CAR AFTER BEING HONKED AT FOR TWENTY MINUTES, WITH OTHER DRIVER'S GOING AROUND US BY USING THE SIDE OF THE ROAD MEANT FOR DRIVER'S GOING IN THE OPPOSITE DIRECTION. THE GARAGE MECHANIC FROM AUTO STATION SAYS THAT THE PROBLEM IS BROKEN BOLTS ON CAM PHASER; THEY FOUND ONE BOLT; THREE OTHERS ARE MISSING. WE HAVE TO PURCHASE A NEW ENGINE AT A COST OF OVER $7,000.
MY CLOSED ELECTRIC SUNROOF EXPLODED AT 70 MPH. NO ONE NEAR ME, NOT DRIVING UNDER ANYTHING. SOUNDED LIKE AN EXPLOSION, GLASS FROM THE CENTER RAINED DOWN ON ME AND THE REMAINING GLASS IS PUSHED OUT, NOT IN
TL* THE CONTACT OWNS A 2011 BMW 328I. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD NOT IMMEDIATELY ACCELERATE AND SPUTTERED WHEN DEPRESSING THE ACCELERATOR PEDAL. ON SEVERAL OCCASIONS, SMOKE WAS PRESENT INSIDE THE CABIN. THE VEHICLE WAS TAKEN TO CLASSIC BMW (2571 SOM CENTER RD, WILLOUGHBY HILLS, OH), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 80,000.
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT SMELLED BURNING WIRES AND STATED THAT THE BLOWER MOTOR TURNED ON AND OFF AFTER THE VEHICLE DROVE OVER A BUMP IN THE ROAD. THE SYMPTOMS WERE SIMILAR TO THOSE LISTED IN NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM). AN INDEPENDENT MECHANIC VERIFIED THE FAILURE WITH THE VEHICLE. BMW PORTLAND (2001 SW JEFFERSON ST, PORTLAND, OR 97201, (971) 340-4590) AND THE MANUFACTURER STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 110,000.
MY MOONROOF SPONTANEOUSLY EXPLODED TODAY (AROUND 5:40PM). I WAS DRIVING OPEN ROAD (CITY, ABOUT 30-35MPH) AND THERE WAS NO EVIDENCE OF A ROCK OR OTHER FOREIGN BODY OTHER THAN GLASS IN MY CABIN. THE EDGES OF THE REMAINING GLASS OF THE MOONROOF TILTED UPWARDS. THE NOISE AND GLASS SURPRISED ME AND I DRIFTED INTO THE MEDIAN BRIEFLY BEFORE CALMING DOWN/REGAINING CONTROL.
I HAD INSTALLED 4 NEW TIRES [P225/45R-17 MICHELIN PRIMACY MXM4 ZP TPC SPEC, RUN FLAT] IN NOVEMBER 2017 ON MY 2011 BMW 328I. ONE YEAR LATER I STARTED TO GET TIRE PRESSURE LIGHT ON MY REAR RIGHT TIRE. WHEN I WENT TO CHECK THE AIR, I NOTICED BOTH OF MY REAR TIRES WERE BOLD LIKE RACE CAR TIRES. I CALLED TIRE RACK TO FIND OUT ABOUT THE WARRANTY, THEY ASKED ME TO BY NEW ONES AND SEND THE OLD ONES BACK. I AM JUST CONCERN WITH THE CONDITION, IF THE TIRES SHOULD GET THIS BAD BEFORE ANY WARNING. I HAVE INCLUDED THE PICTURES OF THE TIRES THAT I PLAN TO RETURN TO TIRE RACK.
MY CAR ONLY HAS 62,900 MILES AND ABOUT TWO WEEKS AGO THE AIR BAG ALARM CAME ON WITHOUT ANY SITUATION OR ACCIDENT OCCURED.
TAKATA RECALL AIBAG LIGHT IS ON IN VEHICLE. I BARELY DRIVE CAR AND DO NOT UNDERSTAND WHY THIS IS ON. WHEN I CHECK RECALLS 8 SEEN THIS MODEL IS AFFECTED BUT WHEN I PUT IN VIN NO CURRENT REVEAL. THIS IS VERY CONTRADICTING. THE VEHICLE WAS STATIONARY. I TURNED IT ON TO WARM UP AND THE AIRBAG NOTIFICATION CAME ON.
THE ENGINE LIGHT WOULD COME ON, BUT NOTHING WOULD BE WRONG WITH THE CAR AT LEAST I THOUGHT.
TAKATA- RECALL RELATED TO AIRBAGS,& SEAT BELT, HOWEVER WHEN YOU CALL THE BMW OF MEMPHIS THEY STATE THERE IS NO RECALL OR REMEDY FOR THE AIRBAGS & SEAT BELTS.. IT IS VERY UNSAFE TO DRIVE THIS CAR AS EVERYTIME YOU IN THE CAR THE SEAT BELT LIGHT & AIRBAG LIGHTS CAME ON ALL THE TIME AND STAY ON. THERE SHOULD BE A NATIONAL RECALL WITH A REMEDY TO FIX THIS PROBLEM AS SAFETY COME FIRST. HOWEVER, I HAVE CALL SEVERAL TIMES AND HAVE BEEN TOLD THERE IS NO REMEDY FOR AIRBAGS AND SEATBELT ISSUE.THE VEHICLE CAN BE STATIONARY WHEN THIS HAPPENS AND IN MOTION
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE CONTACT NOTICED A STRONG ODOR AND SMOKE INSIDE THE VEHICLE PRIOR TO RECEIVING THE RECALL NOTIFICATION LETTER. THE DEALER (ADVANTAGE BMW CLEAR LAKE, 400 GULF FWY S, LEAGUE CITY, TX 77573, (281) 557-7000) WAS CONTACTED. THE DEALER INDICATED THAT THEY WOULD BE ABLE TO SCHEDULE A DIAGNOSTIC APPOINTMENT AND THAT A SUPERVISOR WOULD CALL TO DETERMINE IF THERE WAS AN OPTION FOR A LOANER VEHICLE. THE CONTACT WAITED FOR A CALL FOR WEEKS, BUT DID NOT RECEIVE ONE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
STOPPED AFTER EXCITING FREEWAY WITH TRAFFIC FLOW. SUV CAME UP BEHIND ME AND DIDN'T STOP AND HIT ME FROM BEHIND GOING 40-60 MPH. IMPACT THREW ME BACK THEN HEADREST DEPLOYED AND PUNCHED ME IN THE BACK OF HEAD WHICH I THEN HIT SEARING WHEEL. INSTANTLY FELT PAIN IN NECK AND HEAD. TAKEN BY AMBULANCE TO HOSPITAL. 2 C.T. SCANS DONE,CHEST XRAYS, AND 2 MRIS OF NECK AND BRAIN SHOWING SPINAL STENOSIS OF CERVICAL REGION, BULGE OF CERVICAL DISC WITHOUT MYELOPATHY. I ALSO SUSTAINED A CONCUSSION AND WHIPLASH WHICH IS STILL PRESENT AS OF TODAY. CAR TOTALLED. ONE OF DOCTORS STATED IMPACT FROM HEADREST DEPLOYING WAS SAME AS BEING PUNCHED IN BACK OF HEAD FROM A 200 LB. MAN.
TAKATA RECALL. I HAVE RECIEVED SEVERAL RECALL LETTERS REGARDING MY VEHICLE. I HAVE NOTICED MY CAR DRIVING DIFFERENTLY, AND I DO NOT FEEL SAFE BEING IN THE CAR OR HAVING OTHERS IN THE VEHICLE. I HAVE READ THE RECALLS ON MY VEHICLE AND IT HAS STATED THAT CAR CAN GO ON FIRE WHILE DRIVING OR NOT AND PARTS ARE NOT AVAILABLE. I WOULD LIKE TO RETURN THE VEHICLE MY FAMIY AND MY SAFETY COMES FIRST.
I AM RECEIVING A 'PASSENGER RESTRAINT MALFUNCTION' MESSAGE ON MY DASH AND THE SEATBELT AND AIRBAG LIGHT ARE STUCK ON. ONLINE BMW STATES "THE OC3 MAT NEEDS TO BE REPLACED. CHECK WITH YOUR DEALER, WE EXTENDED THE WARRANTY ON SOME MODELS." I CHECKED WITH MY DEALER AND THIS DOES NOT QUALIFY. THEY WILL NOT COVER THIS SAFETY REPAIR. I CANNOT SAFELY HAVE ANYONE RIDE IN THE PASSENGER SEAT, AND THE SEAT CEASES TO MOVE AS WELL. MY DEALER STATES IT COSTS $1350 TO FIX AND THEY WOULD NEED TO ORDER IN THE PART AND HAVE MY VEHICLE FOR 2 DAYS. THIS IS A SAFETY ISSUE. SAFETY ISSUES SHOULD NOT HAVE AN 'EXPIRATION DATE' AS TO WHEN THE DEALER WILL OR WILL NOT COVER IT. THE CARE IS 7 YEARS OLD AND HAS 63,000 MILES. THIS DEFECT WAS COVERED FOR THE 2006 AND 2007 MODELS AND BECAME A RECALL. I SEE ONLINE IN FORUMS OTHERS ARE EXPERIENCING THIS IN THE 2011 MODEL. I AM FORCED TO PAY A MECHANIC TO FIX THIS NOW.
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 14V176000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CAM SHAFT FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000.
BLOWER MOTOR RECALL AND PCV VALVE RECALL. HELLO, I GOT A RECALL NOTIFICATION IN THE E-MAIL FOR THE PCV VALVE AND THE BLOWER MOTOR. I HAD ALREADY TAKEN MY CAR INTO BMW PREVIOUSLY TO HAVE MY VEHICLE WORKED ON BY BMW AND CARMAX FOR PROBLEMS ON THESE PARTS AND RELATING PARTS BECAUSE THEY WERE NOT WORKING PROPERLY. I WAS WONDERING IF YOU COULD PLEASE TAKE A DEEPER DIVE INTO MY ISSUE. BMW HAS SAID THEY WILL ONLY REIMBURSE ABOUT $250 WHEN I PAID MUCH MORE THAN THAT BEFORE FOR THE PARTS DIRECTLY AFFECTED AND INDIRECTLY AFFECTED BY FAULTY PARTS. I LOOK FORWARD TO HEARING BACK FROM YOU AND APPRECIATE ALL THE HELP.
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ADVANTAGE BMW MIDTOWN (1305 GRAY ST, HOUSTON, TX 77002, (713) 289-1200) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED HERRIN-GEAR BMW OF JACKSON AT 601-354-2269 (LOCATED AT 1685 HIGH ST, JACKSON, MS 39202) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V683000 (ENGINE AND ENGINE COOLING) AND 17V676000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER (BMW OF WICHITA, 11000 E 13TH ST N, WICHITA, KS 67206, 316-779-2613) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
VIBRATION STARTING FROM 60MPH, RUMBLING, DRONING NOISE AND VIBRATION COULD FELT THROUGHOUT THE CABIN. SPENT 4 OR TIME TIMES ROADFORCED REBALANCING TIRES, TWO SETS OF OE CONTINENTAL SSR TIRES AND REPAIRING WHEELS BUT NO CHANGE WITH THE UNPLEASANT AND ANNOYING VIBRATION. COULD BE A DEFECTS WITH THE DRIVELINE/DRIVESHAFT? I WANTED TO REPLACE THE U-JOINT BUT IT IS NON SERVICEABLE DRIVESHAFT. REQUESTING BMW TO LOOK INTO THIS ISSUE AS OTHERS BMW MODELS HAVING RECALL ON DEFECTIVE DRIVESHAFT. CAR HAS JUST 80K MILES.
TL* THE CONTACT OWNS A 2011 BMW 328I. WHILE THE CONTACT WAS PARKING THE VEHICLE, IT LOST POWER WITHOUT WARNING AND FAILED TO RESTART. THE VEHICLE WAS JUMPSTARTED BY AAA. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE MODULE UNDER THE DRIVER'S SEAT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. A DEALER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
TL* THE CONTACT OWNS A 2011 BMW 328I. WHILE PARKING THE VEHICLE, THE ENGINE SUDDENLY SHUT OFF AND COULD NOT BE RESTARTED. THE BATTERY WAS RECHARGED AND THE ENGINE WAS RESTARTED, BUT THE VEHICLE EXPERIENCED SEVERAL ELECTRICAL FAILURES, INCLUDING THE WINDOWS NOT FUNCTIONING, THE INSTRUMENT PANEL LIGHTING NOT ILLUMINATING, AND THE TURN SIGNALS NOT OPERATING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FOOTWELL MODULE (FRM) WAS FAULTY. THE FRM WAS REPROGRAMMED, BUT THE ELECTRICAL FAILURES CONTINUED. THE MANUFACTURER AND LOCAL DEALER (CENTURY WEST BMW, 4245 LANKERSHIM BLVD, NORTH HOLLYWOOD, CA) WERE NOTIFIED OF THE FAILURES, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 92,000.
HEAD GASKET LEAKS, OIL FILL NECK GASKET LEAKS, SERPENTINE BELT AND TENSIONER NEED REPLACING. 2011 BMW 328I SEDAN WITH 54,000 MILES. HAD CAR IN A BMW DEALER FOR RECALL REPAIRS AND RECOMMENED THE AFOREMENTIONED REPAIRS.
IN LATE 2017-EARLY 2018 THE PASSENGER SEAT BELT WARNING CHIME WOULD COME ON OCCASIONALLY WHEN SOMETHING LESS THAN 5 POUNDS WAS ON THE SEAT AND NO ONE WAS SITTING ON THE SEAT. EVENTUALLY, IT HAPPENED ALL THE TIME WHEN NOTHING AT ALL WAS ON THE SEAT. I ALWAYS NEEDED TO DRIVE THE CAR WITH THE SEAT BELT CONNECTED. I LEARNED IT WAS A SERIOUS SAFETY ISSUE AND CONTACTED BMW DEALER IN EARLY 2018 WHEN THE CAR HAD 88254 MILES AND THEY SAID IT WAS NO LONGER COVERED UNDER WARRANTY AND WOULD COST ABOUT $1300 TO FIX THE AIRBAG SENSOR MAT. I FOUND A REPAIR PLACE TO REPLACE THE OC3 PASSENGER SEAT MAT WITH BMW PART FOR ALMOST $900. I HAD NO IDEA THIS WAS A COMMON PROBLEM UNTIL AUGUST 2018 I RECEIVED A NOTICE FOR THE EXACT SAME PART FOR OUR OTHER CAR, A 2004 X3 WHICH GAVE A WARRANTY EXTENSION AND OFFERED REIMBURSEMENT IF THE PART HAD ALREADY BEEN REPLACED. I CONTACTED BMW AND THEY REFUSED TO OFFER SAME EXTENDED WARRANTY FOR AIRBAG SENSOR MATTS IN MY 2011 328I. SINCE MY CAR EXPERIENCED THE EXACT SAME SYMPTOMS AS THOSE COVERED BY THE WARRANTY EXTENSION AND, I HAVE FOUND ONLINE THAT THIS IS A COMMON PROBLEM WITH MANY BMWS, THE LOGICAL CONCLUSION WOULD INDICATE THAT THERE IS A FLAW WITH THE SENSOR ITSELF NOT SPECIFIC TO THE X3 MODEL. IN FACT THE SENSOR HAS NOT YET FAILED IN OUR 2004 X3 THAT HAS OVER 160,000 MILES. THE 2011 328 SENSOR HAD THE SAME EXACT SYMPTOMS WITH A SERIOUS SAFETY ISSUE FOR THE AIRBAG SYSTEM. I'VE OWNED MANY VEHICLES WITH THIS SAME FEATURE AND HAVE NEVER HAD ANY PROBLEMS. AT THE
AFTER GETTING MY CAR SERVICED AT TOM BUSH I HAD SEVERAL NEW ALERTS GO OFF FOR SENSORS GOING OUT AND ELECTRICAL ISSUES THAT RESULTED IN MORE THAN $3,000 IN REPAIRS I WAS REQUIRED TO PAY OUT OF POCKET. I CAME TO FIND OUT THESE ELEMENTS WERE CAUSED BY 2 OF THE OPEN RECALLS BECAUSE THE VEHICLE KEPT OVERHEATING AND CAUSED SENSORS ETC TO BURN OUT. I CALLED THE NUMBER PROVIDED IN DOCUMENTATION I RECEIVED AFTER REPAIRS HAD BEEN MADE AND WAS TOLD THERE WAS NO REMEDY AVAILABLE. I ASKED THE CUSTOMER SERVICE REP WHAT TO DO SINCE MY VEHICLE WAS ALREADY AFFECTED AND I HAD TO PAY OUT OF POCKET. THE REP SAID TO CONTACT THE BMW SERVICE CENTER FOR ASSISTANCE. I CALLED THE SERVICE CENTER SEVERAL TIMES AND EVEN CALLED AND LEFT VOICEMAILS FOR THE GENERAL MANAGER OF THE SERVICE CENTER ONLY TO NEVER RECEIVE A CALL BACK FROM ANYONE. THIS ORDEAL LASTED SEVERAL MONTHS AND I EVENTUALLY TRADED THE BMW IN FOR A NEW CAR BECAUSE I WAS NOT RECEIVING ANY COMMUNICATION BACK FROM BMW OR THE DEALER SERVICE CENTER AND COULD NOT AFFORD TO KEEP PAYING FOR COSTLY REPAIRS DUE TO RECALLS WITH NO REMEDIES AVAILABLE. THIS IS THE FIRST COMPLAINT I AM SUBMITTING RELATED TO MY 2011 328I BMW. THE OTHER COMPLAINT I HAVE TO FILE NEXT IS FOR THE AIRBAG RECALL WHICH ALSO CAUSED MAJOR DAMAGES TO THE VEHICLE.
TAKATA RECALL FRONT DRIVERS SIDE AIRBAG INFLATED LATE AND SHOULDN'T HAVE AS WELL AS THE PASSENGER SIDE AIRBAGS IN THE ROOF IN BOTH FRONT AND BACK SEAT. SIDE FRONTAL PASSENGER AIRBAG DID NOT INFLATE. CHEMICAL REACTION OCCURRED. AIRBAG DEPLOYMENT BROKE MY LEFT HAND.
CAM BOLTS NEED REPLACING AND THOUSANDS HAVE BEEN RECALLED BUT NEITHER BMW NOR THE LOCAL DEALER CAN TELL ME WHY MY CAR ISN'T COVERED. THERE ARE MULTIPLE SERVICE BULLETINS AND RECALL NOTICES THAT INDICATE THE 3 SERIES FROM 2010 TO 2014 ARE COVERED; HOWEVER, FOR SOME REASON WHICH CAN'T BE EXPLAINED, MY CAR IS NOT COVERED.
MY BMW WAS PARKED AND TURNED OFF WHEN IT STARTED ON FIRE. IT WAS PARKED IN A SOCCER FIELD AT CAMP MINIKANI ON JULY 1, 2018 IN RICHFIELD, WISCONSIN. THE FIRE DEPARTMENT SAID THE FIRE WAS CAUSED IN THE BLOWER MOTOR UNDER THE DASH. BMW HAD A RECALL ON THIS CAR, AT THE TIME OF FIRE, WHICH THEY REFUSED TO FIX. I RECEIVED AN INITIAL NOTICE FROM BMW IN NOVEMBER OF 2017. AFTER RECEIVING THE NOTICE I PHONED BMW WHO SAID THEY DID NOT HAVE A SOLUTION TO THE PROBLEM AND WOULD CONTACT ME WHEN THEY DID. IN THE MEANTIME MY CAR WAS A TOTAL LOSS DUE TO THE FIRE.
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PERILLO BMW (1035 N CLARK ST, CHICAGO, IL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
IT HAS BEEN 10 MONTHS AND REMEDIES ARE STILL NOT AVAILABLE FOR THE PCV VALVE HEATER RECALL (17V-683) NOR BLOWER MOTOR WIRING (17V-676).
TL* THE CONTACT OWNS A 2001 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER (BMW OF EL PASO, 6318 MONTANA AVE, EL PASO, TX 79925, (915) 778-9381) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED THAT THE MOLDINGS FOR THE FRONT AND REAR WINDSHIELDS WERE CRACKED AND DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO BEVERLY HILLS BMW (5070 WILSHIRE BLVD, LOS ANGELES, CA 90036) WHERE IT WAS DIAGNOSED THAT THE MOLDINGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 45,261.
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). NEW COUNTRY BMW (1 WESTON PARK RD, HARTFORD, CT 06120, (860) 522-6134) WAS CONTACTED AND STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER WAS UNABLE TO DETERMINE WHEN THE MANUFACTURER WOULD PROVIDE THE PARTS FOR THE RECALL REPAIRS. THE CONTACT NOTICED A BURNING ODOR COMING THROUGH THE VENTS. THE MANUFACTURER WAS CONTACTED REGARDING PARTS AND A LOANER VEHICLE OPTION. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. - (RECALL RELATED INCIDENT) TS
I WAS ON THE STREET. WHEN I GOT INTO A CAR ACCIDENT ON MAY 28 2017. MY AIRBAGS DEPLOYED AFTER I SLAMMED SOMEONE IN THE BACK BECAUSE MY BRAKES WERE NOT PROPYL WORKING. MY AIRBAGS ALSO SHOT OUT SOME METAL FRAGMENTS CUTTING MY HAND UP.
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE DEALER (COMPETITION BMW OF SMITHTOWN, 599 MIDDLE COUNTRY RD, ST JAMES, NY 11780, 1-888-861-6280) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
WHEEL SPEED SENSORS FAIL UNDER HARD BREAKING HAPPENED 2 TIMES CAR BRAKES ABS AND ANTI SWERVE SYSTEM STOP WORKING AND BREAKING IS AFFECTED HARD PEDDLE STOPPING DISTANCE AFFECTED. BMW REPLACED THEM UNDER WARRANTEE BUT WOULD NOT REPLACE THE 2 THAT ARE WORKING UNTIL THEY FAIL. MY DAUGHTER DRIVES THIS CAR FOR SCHOOL AND IT IS A SAFETY HANSARD THAT BMW WILL NOT REPLACE. HAPPENED TWICE ONCE IN TOWN THE OTHER TIME ON HIGHWAY HAD TO TOW THE CAR TO DEALER BOTH TIMES.
TL* THE CONTACT OWNS A 2011 BMW 328I. WHILE THE VEHICLE WAS STATIONARY OR WHILE DRIVING VARIOUS SPEEDS, THE ENGINE EMITTED A BURNING ODOR. THE CONTACT STATED THAT THE ODOR ENTERED THE CABIN OF THE VEHICLE AND CONTINUED EVEN AFTER THE VEHICLE WAS TURNED OFF. THE DEALER (BMW OF MOUNTAIN VIEW, 150 EL CAMINO REAL, MOUNTAIN VIEW, CALIFORNIA 94043) WAS MADE AWARE OF THE FAILURE AND STATED THAT THE PARTS FOR NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING) WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE REMEDY WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
THIS 2011 BMW 3 SERIES WAS IN AN ACCIDENT SEP OF 2014 AND REPAIRED. THE STEERING WHEEL AIRBAG AND THE SIDE CURTAIN AIRBAG WERE REPLACED. NO ONE HAS BEEN ABLE TO TELL US IF THESE REPLACEMENT AIR BAGS ARE SAFE. THE REPAIR FACILITY CAN ONLY SAY THAT ALL PARTS WERE BMW PARTS AND THE AIRBAGS WERE TAKATA. HOW DO WE KNOW THE REPLACED AIR BAGS ARE OK.?
7 RECALL ITEMS ON MY VEHICLE :-( CALING BMW CONSTANTLY TO GET AN UPDATE ON THE PARTS NEEDED SO I CAN TAKE MY CAR IN AND IT'S NOT HAPPENING... IT'S BEEN OVER A YEAR AND A HALF ND NOTHING. BLOWER MOTOR WIRING: THIS RECALL INVOLVES THE WIRING FOR THE SYSTEM, KNOWN AS THE BLOWER-MOTOR, THAT CONTROLS AIR FLOW FOR THE HEATING AND AIR CONDITIONING SYSTEM. OVER TIME, THE CONNECTION BETWEEN THE WIRING AND THIS SYSTEM COULD DETERIORATE AND, IN RARE CASES, COULD LEAD TO OVERHEATING. POSITIVE CRANKCASE VENTILATION (PCV) VALVE HEATER : THIS RECALL INVOLVES AN ENGINE COMPONENT KNOWN AS THE POSITIVE CRANKCASE VENTILATION (PCV) VALVE HEATER. THE PCV VALVE HEATER MAY NOT HAVE BEEN PRODUCED TO SPECIFICATIONS. OVER TIME, IT COULD DETERIORATE AND, IN RARE CASES, COULD LEAD TO OVERHEATING.F OVERHEATING OCCURS, THEN IN RARE CASES, THIS COULD LEAD TO MELTING OF THE PCV VALVE. IN EXTREMELY RARE CASES, THIS COULD LEAD TO A FIRE. RECALL 17V676000- ELECTRICAL SYSTEM WIRING -MAY CAUSE FIRE EVEN WHEN VEHICLE IS OFF. RECALL 16V071000- AIRBAG FRONTAL DRIVAR SIDE INFLATOR MODULE-IN CRASH THE INFLATOR COULD RUPTURE WITH METAL FRAGMENTS. RECALL 11V476000: POWER TRAIN DRIVELINE DRIVESHAFT- IF BOLTS LOOSEN COULD LEASE TO LOSS OF POWER TO FRONT WHEEL AND VEHICLE BREAKDOWN/CRASH. RECALL 17V683000 -COMPONENT ENGINE AND COOLING, EMISSION CONTROL CRANK CASE, ELECTRICL SHORT WILL CAUSE PARTS WITHIN PCV VALVE TO MELT INCREASING RISK OF FIRE. RECALL 12E029000 -ENGINE AND COOLING SYSTEM FAN-FA MOTOR CAN BECOME INOPERATI
POSITIVE CRANKCASE VENTILATION (PCV) VALVE HEATER : THIS RECALL INVOLVES AN ENGINE COMPONENT KNOWN AS THE POSITIVE CRANKCASE VENTILATION (PCV) VALVE HEATER. THE PCV VALVE HEATER MAY NOT HAVE BEEN PRODUCED TO SPECIFICATIONS. OVER TIME, IT COULD DETERIORATE AND, IN RARE CASES, COULD LEAD TO OVERHEATING. SAFETY RISK: IF OVERHEATING OCCURS, THEN IN RARE CASES, THIS COULD LEAD TO MELTING OF THE PCV VALVE. IN EXTREMELY RARE CASES, THIS COULD LEAD TO A FIRE. REMEDY: THE PCV VALVE HEATER WILL BE INSPECTED AND A NEW PART WILL BE INSTALLED. IF NECESSARY, ADDITIONAL COMPONENTS WILL BE REPLACED AS DETERMINED AT THE TIME OF REPAIR. RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED STERLING BMW AT 949-200-8722 (LOCATED AT 3000 WEST COAST HWY, NEWPORT BEACH, CA 92663) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2011 BMW 328i → · Every 328i year → · How the figures are calculated →