Page 7 of 12 · complaints 301–350 of 579

2011 BMW 328i complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Engine
Filed Jan 12, 2021133,000 milesNJ

RECENTLY I DROVE MY CAR AND THE ENGINE STARTED TO MAKE A HIGH PITCHED NOISE. I SMELLED A GASY BURNING SMELL COMING FROM THE CAR. I BROUGHT IT TO A MECHANIC AND HE SAID BOLTS HAD COME LOSE IN THE ENGINE. I ASKED IF IT WAS SOMETHING I HAD DONE AND HE SAID HE HAD SEEN IT WITH MANY BMW CARS OUT OF NOWHERE.

Electrical System
Filed Jan 2, 2021AZ

MY VEHICLE WINDOWS ARE INOPERABLE, HAZARD LIGHTS ARE INOPERABLE, SIDE MIRRORS ARE INOPERABLE, TURNING SIGNALS ARE INOPERABLE. THE VEHICLE IS IN MOTION WHILE TURNING SIGNALS ARE INOPERABLE CREATING A HAZARD. IF VEHICLE BREAKS DOWN HAZARD WARNING LIGHTS IS INOPERABLE CREATING A POTENTIAL VEHICLE COLLISION . WINDOWS UNABLE TO ROLL DOWN IN AN EVENT OF BEING PULLED OVER. THE COMPONENT OR PART THAT IS CREATING THIS SAFETY ISSUE IS THE FRM MODULE OR FOOTWELL MODULE OF THE VEHICLE.

Electrical System
Filed Dec 17, 2020112,000 milesCA

MY CAR SHOWS IT IS OVER HEATING AND IT IS GETTING HOT WHEN I RECENTLY BEEN USING HEATING SYSTEM COOLANT IS AT LEVEL SO IT IS THE ELECTRICAL WIRING AS THE RECALL STATS HOW DO I GET MY CAR FIXED AND WHY WASN'T THIS VIN # ON THE LIST MY CAR SHOWED IT WAS HOT AND IT WANTED TO LOSE POWER. I WAS DRIVING ON A HWY 111

Air Bags
Filed Dec 6, 2020CA

AIR BAG IS BROKEN STEERING IS VERY HARD TO TURN THE COMPUTER SYSTEM WENT OUT AND 1S GEAR IS HAVING PROBLEMS TAKING OFF. I FEAR FOR MY LIFE EVERY TIME I DRIVE MY ONLY CAR. CAN YOU PLEASE HELP ME WITH THESE RECALLS PROBLEMS

Electrical System
Filed Nov 30, 2020CA

ONE DAY MY DRIVER DOOR PANEL JUST STOPPED WORKING I COULD NO LONGER ROLL DOWN MY FRONT WINDOWS AND ONLY THE BACK WINDOWS GO DOWN USING THE BACK WINDOW CONTROLS ONLY. ALSO MY BLINKERS RANDOMLY STOPPED WORKING AND THE LIGHTING IN MY CAR ALSO DOES NOT COME ON IN THE DASH AREA AND INSIDE MIRROR. WHEN DRIVING IT IS A DANGER BECAUSE I CANNOT USE A BLINKER OR ROLL DOWN THE FRONT WINDOW TO SIGNAL THAT I NEED TO MAKE A TURN.

Electrical System
Filed Nov 26, 2020195,000 milesCA

FOOTWELL MODULE FAILED. THIS IS A KNOWN ISSUE BY BMW. DEVICE CONTROLS ACCESSORY LIGHTING, CENTRAL LOCKING SYSTEM, TURN SIGNALS, AND POWER WINDOWS. BMW SI B01 20 16 RELEASED EXTENDING WARRANTY ON FRM TO 10 YEARS, 152000 MILES. FRM ON MY VEHICLE FAILED AT 195,000. TOTAL REPLACEMENT COST WAS $1,000

Unknown or Other
Filed Nov 17, 202030,000 milesMA

THERE IS AN ISSUE WITH THE HVAC SYSTEM ON MY CAR EVERY ONE I KNOW WHO OWNS THE BMW E90 SERIES HAS THE SAME ISSUE THE EVAPORATOR LEAKS TOXIC GAS EVERY BMW OF THIS ERA HAS THE SAME ISSUE WHEN YOU TURN THE AC THERE IS A MOLDY GASY SMELL PEOPLE WHO OWN THESE CARS BREATH TOXIC CHEMICALS EVERY TIME THEY DRIVE THESE CARS TO FIX THE ISSUE YOU HAVE TO REMOVE THE WHOLE DASH TO GET TO THE LEAKY EVAPORATOR AND REPLACE IT WHICH COSTS $3000 THE PART ITSELF IS ONLY $300 AND THE REST IS LABOR , ANOTHER ISSUE IS WITH THE STEERING COLUMN SHAFT. MY CAR AS OF NOVEMBER 16 2020 HAS ONLY 51K MILES

Electrical System
Filed Nov 9, 2020105,000 milesCA

TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED FAILURES WITH THE AIR CONDITIONING SYSTEM AND THE CONVERTIBLE TOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS AN ELECTRICAL WIRING ISSUE WITH THE VEHICLE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM) HOWEVER, THE VIN WAS NOT INCLUDED. NEITHER THE MANUFACTURER NOR THE DEALER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.

Electrical System
Filed Oct 19, 2020177,000 milesTN

TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED THAT THE MIRRORS, TURN SIGNALS, AND HEADLIGHTS MALFUNCTIONED. ADDITIONALLY, THE DOORS LOCKED AND UNLOCKED INDEPENDENTLY. THE CONTACT STATED THAT SEVERAL OTHER ELECTRICAL FUNCTIONS FAILED TO OPERATE AS INTENDED INTERMITTENTLY. GRAYSON BMW LOCATED 10671 PARKSIDE DR, KNOXVILLE, TN 37922, (865) 693-4555) WAS CONTACTED AND INFORMED THE CONTACT THAT THE FOOT WELL MODULE NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 177,000.

Electrical System
Filed Sep 9, 202068,000 milesFL

MY CAR IS BELOW 70K MILES NEVER OVER HEATED OR HAD ANY ISSUES BUT OUT OF NOWHERE MY TRUNK STARTED UNLOCKING ON ITS ON, KILLING MY BATTERY. MY RADIO STOPPED WORKING AND I'VE BEEN HEARING NOISES FROM MY DOOR SPEAKERS. & NOW TODAY MY CAR WILL NOT START AT ALL & IF IT DOES IT TURNS OFF IMMEDIATELY.

Air Bags
Filed Sep 5, 202079,187 milesMA

I GOT A PASSENGER RESTRAINT FAILURE LIGHT ON MY VEHICLE ALL OF A SUDDEN. SAID LIGHTS TURNED ON AS I WAS TURNING TO ENTER THE HIGHWAY ROUTE 2 IN FITCHBURG MA. I HAVE HEARD THAT THIS IS AN ONGOING ISSUE WITH BMWS SINCE MID 2000S YET MINES IS NOT ON RECALL. I HAVE TRIED EVERYTHING BUT CAN NOT CORRECT THE ERROR. I AM CONCERNED OF AN AIRBAG MALFUNCTION IN THE EVENT OF AN ACCIDENT. HOPING YOU CAN ASSIST ME WITH THIS ISSUE.

Electrical System
Filed Aug 30, 2020100,000 milesNY

CAR WOULD NOT START, DID NOT RESPOND TO CHARGING VIA JUMPER CABLES EARLIER THAT DAY. IT STARTED WHEN CONNECTED TO THE CHARGER BY THE TOW TRUCK OPERATER. I WAS TOLD TO DRIVE FOR 30-45 MIN BY THE BMW SERVICE CENTER AND THE TOW DRIVER. WHILE DRIVING ON A CITY STREET ABOUT 35 MIN LATER EVERYTHING STOPPED, LIGHTS, ELECTRICAL AND ENGINE. I WAS STRANDED IN THE MIDDLE OF THE ROAD. I CALLED POLICE TO HELP WITH TRAFFIC CONTROL AS WELL AS INSURANCE FOR ROADSIDE ASSISTANCE. COULD NOT MOVE THE VEHICLE DUE TO IT WAS LOCKED IN PLACE. AND NO HAZARD LIGHTS EITHER. HAD TO CALL ANOTHER TOW TRUCK. BMW SERVICE STATES IT IS THE BATTERY CABLE AND WILL COST $3000.00 TO FIX.

Fuel/Propulsion System
Filed Aug 28, 2020WA

FUEL PUMP MALFUNCTION SO I REPLACED THE FUEL PUMP 2 DAYS LATER I GET ANOTHER FUEL PUMP MALFUNCTION

Visibility
Filed Aug 4, 2020176,000 milesNV

TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED BMW NORTHWEST LOCATED AT 4011 20TH ST E, TACOMA, WA 98424, (253) 922-8700, AND AN AUTHORIZED MECHANIC WAS SENT TO THE RESIDENCE TO PERFORM THE RECALL REPAIR. THE CONTACT STATED THAT A WEEK AFTER THE RECALL REPAIR WAS PERFORMED, THE AIR CONDITIONING SYSTEM BECAME INOPERABLE. THE DEALER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE AIR CONDITIONING FAILURE WAS NOT RELATED TO THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 176,000. *LN*JB

Air Bags
Filed Jul 17, 202078,000 milesMA

TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE AIR BAGS WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL AND REFERRED THE CONTACT TO THE DEALER. THE CONTACT CALLED THE BMW OF PEABODY DEALER LOCATED AT 221 ANDOVER ST, PEABODY, MA 01960, AND LEFT A MESSAGE ON THE ANSWERING SERVICE. THE CONTACT WAS NOT CALLED BACK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 78,000.

Power Train
Filed Jul 10, 202037,000 milesFL

THE VEHICLE LOST THE ABILITY TO SHIFT FROM P TO R TO N TO D AND VICE VERSA DUE TO A MALFUNCTION OF THE GEAR SHIFTER MECHANISM WHILE DRIVING. THIS BMW MODEL USES A MECHANICAL CABLE TO MOVE THE AUTOMATIC TRANSMISSION GEAR SELECTOR. THE CABLE ASSEMBLY IS HELD IN PLACE BY A METAL CLIP (BMW SECURING PLATE, PART NUMBER 25161421252) SO THE GEAR KNOB CAN PUSH OR PULL THE CABLE FROM P TO R TO N TO D AND VICE VERSA INSIDE THE CABIN WHEN THE DRIVER SELECTS DIFFERENT GEARS. THIS CLIP CAN EASILY FALL OFF AS THE CABLE ASSEMBLY BENDS THE METAL CLIP OVER TIME. THIS ISSUE COULD BE FATAL IF THE AUTOMATIC TRANSMISSION SHIFTS GEARS SUDDENLY FROM DRIVE TO NEUTRAL OR REVERSE WHILE DRIVING AT SPEED.

Seats
Filed Jun 2, 202048,000 milesFL

THE BACK SEAT MELTED FOR NO KNOWN REASON. IT STARTED IN THE BACKSEAT ARM REST, AND I HAD TO PAY TO GET IT FIXED, YOU CAN SEE THAT THE LEATHER IS A DIFFERENT COLOR, THEN IT MOVED ONTO THE SEAT. NO ONE EVER SITS BACK THERE, I WENT TO BRAMAN BMW AND THEY SAID IT HAD TO DO WITH THE ELEMENTS, I DIDN'T KNOW THAT YOU HAD TO KEEP IT IN A GARAGE, THAT IS SOMETHING THAT SHOULD OF BEEN TOLD AHEAD OF TIME. I DON'T HAVE A GARAGE SO IT'S IMPOSSIBLE, THERE SHOULD BE A RECALL. OTHER MANUFACTURERS LIKE LEXUS HAS HAD RECALLS ON SIMILAR ISSUES. *TR

Air BagsCrash1 injured
Filed May 22, 2020960,000 milesMD

I FEEL LIKE THE AIRBAGS EXPLODED ON MY FACE AND HIT MY HEAD. *TR

Engine and Engine Cooling
Filed May 21, 2020200,000 milesCA

TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED WHILE DRIVING AT 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE RESIDENCE AND THEN TOWED TO BMW OF BUENA PARK LOCATED AT 6750 AUTO CENTER DR, BUENA PARK, CA 90621, (714) 598-3738, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE EXHAUST AND CAMSHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V176000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000. VIN WAS INVALID. *LN*JB *LN CONSUMER STATED ITEM IS BELIEVED TO BE RELATED TO NHTSA CAMPAIGN NUMBER:14V176000 BUT DEALER CHARGED THE CONSUMER FOR THE REPAIRS.*JB

Unknown or Other
Filed May 16, 202070,000 milesGA

VEHICLE HAS 70,000 MILES AND THE TIMING CHAIN BROKE. IT IS MY UNDERSTANDING TIMING CHAINS LAST FOR MORE THAN 200,000 MILES. *TR

Engine
Filed May 15, 2020153,653 milesNC

TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO HENDRIX BMW LOCATED AT 6950 E. INDEPENDENCE BLVD, CHARLOTTE, NC 28227, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 153,653.

Unknown or Other
Filed May 9, 2020160,000 milesGA

WAS SITTING IN A RESTAURANT PARKING LOT WAITING FOR A TAKE OUT ORDER AND I HEARD A BIG BOOM LIKE SOMETHING BIG HIT MY CAR. NO ONE AROUND. SCARED ME TO DEATH, SCARED TO GET OUT OF MY CAR, LEFT AREA AND STARTED TO DRIVE HOME ON THE OPEN HIGHWAY AND HEARD ANOTHER BIG BOOM! OPENED THE SUNROOF AND SAW THAT IT HAD A HUGE WHOLE AND SHATTERED! *TR

Engine
Filed Mar 27, 2020NY

MARCH 13 TH. I LEASE A 328I 2011 A HOUR OR TWO LATER. IT STARTING SHAKING A LOT AND JERKING FORWARD. WHILE FOOT ON BREAK THEN IT CUT OFF I ATTEMPTED TO CUT IT BACK ON AND IT WOULD CUT BACK OF I WAS STUCK FOR A WHILE. SO I CALLED THE. DEALER THEY WAS CLOSED. I WENT THE NEXT DAY. TOLD THEM BOUT THE PROBLEM. AND THE TOOK THE CAR TO THE SHOP AND SENSE THEN I HAVEN'T. SEEN IT AGAIN AND AT THIS POINT THEY WANT ME TO STILL MAKE PAYMENT ON CAR I DNT HAVE. AND INSURANCE I ASK THEM TO. REFUND ME. AND. THE TOLD ME NO THERE NOTHING THEY CAN DO. AND I HAVE TO KEEP THE CAR. THAT I STILL DNT HAVE. TODAY'S THE 27TH SO THEY HAD IT ABOUT TWO WEEKS. NOW TODAY I VIOBTHE MECHANICS AND THEY TOLD ME THE. PPL AT THE DEALER. ORDER ALL THE WRONG PARTS TO THE CAR AND DNT NO WHEN HE WILL HAVE THE PART OR WHEN IT WILL BE FIX. I TRIED CALLING. THE DEALER. BACK TO BACK ABOUT 20 TIMES THEY KEPT COWARD MY CALL THEN SOMEONE FINALLY ANSWER. WITH A BAD ATTITUDE AND TOLD ME STOP CALLING CAUSE THE PERSON I'M LOOKING FOR ISN'T HERE ALTHOUGH THE SPECIFICALLY TOLD ME TO CALL HIM AND HE GUARANTEES THAT IT WILL BE READY TODAY MARCH 27 TH AT 6PM BUT WHICH IT WASN'T. AND I STILL HAVEN'T HEARD BACK FROM. THEM YET ALL I WANTED. WAS TO GET OUT OF IT. AND THEY KEEP DENYING. ME DAT. EVEN WHEN IT HAPPEN THE SAME DAY. I NEED HELP PLEASE I'M BEING SCAMMED. OF. FEEL LIKE I AM ALL I WANTED WAS A CAR. WITH NO PROBLEMS. RIGHT AWAY AND THAT'S EXACTLY WAT HAPPENED TO ME. AND NOW I FEEL SO IN IT BEING AROUND THOSE PPL AND VISITING THE

Air Bags › Sensor › Occupant Classification
Filed Mar 3, 2020TX

OVER THE COURSE OF THE LAST 2 MONTHS I GET AN OC3 PASSENGER SEAT MAT ERROR. I NOTICED THAT THERE IS AN EXTENDED WARRANTY FOR THIS BUT MY CAR ISN'T COVERED.

Engine
Filed Feb 11, 2020TX

IN 2018 CLASSIC BMW DEALER DIAGNOSED OIL PAN GASKET LEAKING AND MY OIL LEVEL WAS LOW. HE RECOMMEND GASKET REPLACEMENT AT A COST OF $1100 I WROTE LETTER & CALLED BMW CORPORATE USA FOR INVESTIGATION AND RESOLVE THE ISSUE. BUT 1 YR LATER, THEY HAVE NOT RESOLVED THE ISSUE & HAVE USED MY EXPIRED WARRANTY AS REASON FOR NOT LOOKING AT ISSUE. I HAVE FOUND THAT THIS IS COMMON ISSUE WITH BMW CARS THROUGH MY ONLINE RESEARCH. I WOULD LIKE NHTSA TO INVESTIGATE THESE COMPLAINTS.

EngineFire
Filed Feb 11, 2020102,000 milesNJ

TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED THAT HE DROVE THE VEHICLE AND PARKED THE VEHICLE HOWEVER, RETURNED TO THE VEHICLE AFTER AN HOUR NOTICES SMOKE COMING FROM THE ENGINE COMPARTMENT. WITHIN TWO MINUTES FLAMES WERE SEEN COMING FROM UNDER THE HOOD. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A FIRE DEPARTMENT REPORT WAS FILED. THE VEHICLE WAS TOWED TO A FRIEND'S RESIDENCE AND APPROXIMATELY 3 DAYS LATER THE MANUFACTURER RETRIEVED THE VEHICLE TO DO AN INVESTIGATION WHICH TOOK TWO MONTHS. THE DETERMINATION WAS THAT THE VEHICLE HAD AN OIL LEAK WHICH CAUSED THE FIRE. THE CONTACT WAS REFERENCING THE FAILURE TO NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING). THE APPROXIMATE FAILURE MILEAGE WAS 102,000.

Electrical System
Filed Jan 21, 202085,000 milesWA

THE HEADLIGHTS, BLINKER LIGHTS, DASH LIGHTS, INTERIOR LIGHTS, AND POWER TO THE WINDOWS DOESN'T WORK. FROM MY RESEARCH ONLINE IT IS BECAUSE OF THE FOOTWELL (FRM) MODULE GOING BAD. THE ISSUE JUST STARTED ONCE I STARTED THE VEHICLE AND NOTHING WORKED WHEN IT DID PRIOR TO PARKING.

Engine
Filed Jan 16, 2020160,000 milesMS

TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED THAT THE ALUMINUM BOLT DETACHED WHICH AFFECTED THE CAMP-SOLENOID SWITCH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE TWO BOLTS IN THE MOTOR UNDER THE CAMP SOLENOID SWITCH NEEDED TO BE REPLACED AND THE TIMING NEEDED TO BE READJUSTED. THE VEHICLE WAS NOT REPAIRED AND WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000. THE VIN WAS NOT AVAILABLE.

Engine
Filed Jan 15, 2020MS

BOLTS BROKE ON ENGINE CAUSING NOT TO CRANK WHERE THE TIMING IS HOOKED TO SOLENOID CAM

Engine
Filed Jan 14, 2020123,000 milesWI

TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED THAT UPON VEHICLE START UP, THE LOW OIL PRESSURE OIL LIGHT HAD ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS INSPECTED. THE CONTACT WAS NOTIFIED OF A DEFECT IN THE PLASTIC COVER ON THE OIL FILTER, WHICH CAUSED THE ENGINE OIL LEAK. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 123,000.

Electrical System
Filed Jan 7, 2020126,000 milesTX

CONNECTION BETWEEN BATTERY AND FUSE BOX IS CORRODED AND CAUSING ISSUES. THIS IS ALREADY A RECALL FOR CERTAIN 2007 TO 2011 BMW 3 SERIES MODELS BUT MY SPECIFIC VIN IS NOT INCLUDED AND IT IS HAVING THE EXACT ISSUE THAT THE RECALL SPECIFIES ON VERY SIMILAR CARS. CAR'S DASH LIGHTS, HEADLIGHTS, AND RADIO FLICKER ON AND OFF AND THE CAR HAS COMPLETELY SHUT OFF WHILE DRIVING BEFORE.

Electronic Stability Control (esc)
Filed Jan 6, 202050,000 milesWI

MY CAR STARTED GIVING ERROR CODES OF CHASSIS STABILIZATION MALFUNCTION ERRORS. IT STARTED DRAINING THE BATTERY (NEW BATTERY LESS THAN A YEAR) WHERE IT NEEDED TO BE JUMPED. THE DEALER SAID THE POWER SUPPLY CABLE FROM THE BATTERY TO THE MOTOR NEEDS TO BE REPLACED. VEHICLE STARTED THEN WOULDN'T RUN NORMAL AND THEN BATTERY WAS DEAD. ONCE JUMPED IT RAN BUT SHAKES BAD.

Electronic Stability Control (esc)
Filed Jan 2, 2020MD

BMW OF NORTH AMERICA, LLC (BMW) IS RECALLING CERTAIN 2006-2011 323I, 325I, 325XI, 328I, 328XI, 330I, 330XI, 335I, 335XI AND M3, 2007-2011 328I XDRIVE, 335I XDRIVE AND 335IS AND 2009-2011 335D VEHICLES. THE WIRING AND ELECTRICAL CONNECTORS FOR THE SYSTEM THAT CONTROLS AIR FLOW FOR THE HEATING AND AIR CONDITIONING SYSTEM MAY OVERHEAT. CONSEQUENCE WIRING THAT OVERHEATS COULD CAUSE THE ELECTRICAL CONNECTORS TO MELT, AND INCREASE THE RISK OF A FIRE, EVEN WHEN THE VEHICLE IS UNATTENDED. I HAVE BEEN SMELLING BURNING RUBBER AND AT TIMES IT LOOKS AS IF THE CAR IS SMOKING. I WAS NOTIFIED OF THE MATTER BUT WAS OUT ON BED REST DUE TO HIGH RISK PREGNANCY. I DID HAVE THE CAR SERVICED. PLEASE ADVISE!

Engine
Filed Jan 1, 202097,400 milesCT

I BROUGHT MY CAR TO A LOCAL GARAGE WHEN THE CHECK ENGINE LIGHT CAME ON. THE MECHANIC HAD SPENT OVER 5 HOURS TAKING OUR CAR APART ONCE HE FOUND THAT SOME OF THE BOLTS ON THE CAMSHAFT WERE BROKEN AND HAD FALLEN IN THE ENGINE AS FAR AS THE OIL PAN. I CALLED BMW AND THEY SAID THAT ALTHOUGH THERE WAS AN EXTENDED RECALL ON THIS THAT THE WOULD NOT COVER ANY OF THE EXPENSES FOR THIS MAJOR REPAIR WHICH WAS OVER $5500! THEY WOULD HAVE COVERED THE REPAIR IF I BROUGHT THE CAR INTO ONE OF THEIR SERVICE CENTERS. I WOULD HAVE HAD TO PAY MY LOCAL GARAGE THOUSANDS OF DOLLARS TO GIVE ME THE CAR IN PIECES AND HAVE IS TOWED TO BMW. I TOLD MY MECHANIC TO COMPLETE THE REPAIR AND I WOULD ATTEMPT TO FIGHT BMW. CONTACTING YOU IS MY FIRST STEP IN FIGHT BMW. I WILL ALSO LOOK INTO A CLASS ACTION THAT MAY HAVE STARTED AGAINST THEM AND JOIN IT

Steering
Filed Dec 25, 2019121,693 milesWA

I PURCHASED MY VEHICLE AND MY 3RD TOP CENTER BRAKE LIGHT HAS NEVER WORKED. MY TIRES THE TREAD SEEMS LOW AND I SHOULD HAVE HAD NEW TIRES ON THE CAR WHEN I PURCHASED IT. THE STEERING SEEMS MORE DIFFICULT WHEN TURNING THAN IT SHOULD BE. ALSO I DIDN'T RECEIVE 2 KEYS. MY OWNERS MANUAL SAYS I SHOULD RECEIVE 2 KEYS. I ALSO HAD TO ORDER MY OWNERS MANUAL AND MY CAR DIDN'T COME WITH IT'S OWNERS MANUAL.

Electrical System
Filed Dec 25, 2019121,923 milesWA

WHEN I GET IN MY CAR I HAVE TO USE MY KEY TO LOCK MY CAR DOORS. AS SOON AS I PUT THE KEY IN THE IGNITION ALL MY CAR DOORS UNLOCK. I HAVE TO FIGHT WITH THE KEY AND DOUBLE TAPING ON THE LOCK BUTTON ON MY KEY SEEMS TO KEEP THE DOORS LOCKED. MY BACK WINDOW PASSENGER SIDE WON'T STAY CLOSED. I HAVE TO FIGHT WITH THE ELECTRIC WINDOW DEVICE AND HOLD THE ELECTRIC WINDOW DEVICE WHEN I CLOSE THE WINDOW. IT'S LIKE I HAVE TO BE FAST WHEN I CLOSE THE WINDOW AND HOLD THE ELECTRIC WINDOW DEVICE WHEN THE WINDOW IS UP AND CLOSED.

Engine
Filed Dec 25, 2019122,600 milesWA

THE BACK DOOR PASSENGER SIDE WOOD DOOR PANEL IS OFF AND IT WAS NEVER FIXED OR REPLACED WHEN I PURCHASED THE VEHICLE. THIS WILL PROBABLY COST ME MONEY TO GET THE WOOD PANEL PUT BACK ON THE DOOR. THE SAME LIGHTS ALWAYS APPEAR ON MY DASH BOARD. THE INDICATOR LAMPS ARE ON: DSC IS DEACTIVATED. I DO NOT KNOW HOW TO GET THIS FIXED. THE BRAKE LIGHT STAYS ON AND IT IS ILLUMINATING A YELLOW LIGHT. I MANAGED TO RESET THE SERVICE ENGINE SOON LIGHT AFTER READING YOUTUBE. I TOOK MY CAR BACK TO DEALERSHIP TWICE AND THEY DID A DIAGNOSTIC AND COULDN'T GET THE SERVICE ENGINE SOON LIGHT TO TURN OFF. ALSO THE DEALERSHIP TOLD ME I HAVE NEW BRAKES AND A NEW OIL CHANGE. A FRIEND TOLD ME HOW TO CHECK MY OIL AND MY OIL WAS A QUART LOW. I DROVE TO THE NEAREST GAS STATION AND PUT IN A QUART OF SYNTHETIC BLEND MOTOR OIL. I DISCOVERED AFTER DRIVING TO WASHINGTON FROM LAS VEGAS, NEVADA MY CAR LEAKS FROM MY ENGINE.

Structure › Body
Filed Dec 25, 2019122,600 milesWA

MY LICENSE PLATE HAS 1 SCREW THAT FITS INTO THE METAL MADE HOLES. IT IS SUPPOSE TO HAVE 2 SCREWS THAT FIT INTO THE METAL HOLES IN THE TRUNK. THE PLATE ITSELF HAS SCREWS WITH NO BACKS AND ARE STRIPPED. I DON'T WANT THE LICENSE PLATE TO RATTLE AND FALL OFF FROM FAULTY WORKMANSHIP WITH LICENSE PLATE PANEL. ALSO THE FRONT PLATE IS COMPLETELY DIFFERENT FROM THE BACK LICENSE PLATE PANEL AND THESE SCREWS LOOK STRIPPED TOO.

Electrical System
Filed Nov 29, 2019119,000 milesNC

PURCHASED A 2011 BMW 328I USED IT CAME WITH EXTENDED WARRANTY THE FIRST ISSUE I HAD WAS IN MY FOOT WELL MODULE I CAME IN FROM WORK PARKED CAR IN DRIVE WAY WOKE UP THE NEXT MORNING TO NO HEADLIGHTS TURN SIGNALS AND CAR WOULD NOT START I CONTACTED BMW BECAUSE THERE WAS A RECALL ON THE FOOT WELL MODULE TOOK CAR IN TO GET EVERYTHING CHECKED OUT BMW REPLACED FOOT WELL MODULE SAID EVERYTHING WAS OK DROVE CAR HOME THINKING EVERYTHING WAS OK PARKED CAR WOKE UP THE NEXT MORNING CAR WAS COMPLETELY DEAD NO POWER SO I TOOK BATTERY TO GET TESTED AND HAD TO REPLACE THE BATTERY ALSO THE BATTERY TERMINAL CAUSE SAFTEY TERMINAL WENT OFF FROM THERE I REPLACED EVERYTHING THAT WAS NEEDED CAR HAS POWER BUT WILL NOT CRANK HAD IT DIAGNOSTICS SAID IT WAS RELAY REPLACED ALL THE RELAYS IN THE CAR NO START SAME ISSUE HAD THE CRANK POSITION SENSOR REPLACED STILL NO START BATTERY GOOD LOOKED ONLINE TO SEE THAT THE FRM COULD CAUSE ELECTRICAL ISSUES WHICH IS CLEARLY THE ISSUE BUT ALL PROBLEMS TO THIS POINT GOT WORSE SINCE MODULE WAS REPLACED BY BMW DEALERSHIP AND DIAGNOSTICS BY THEM STATING EVERYTHING WAS OK. IVE LITERALLY EXHAUSTED MY OPTIONS OF BUYING AND REPLACING PARTS AND THE PROBLEM PERSIST WHEN I CONTACTED BMW ABOUT THE RECALL ON THE ELECTRICAL PROBLEMS WITH THE FOOT WELL MODULE INSTEAD OF THEM JUST REPLACING A MODULE AND SAYING MY ELECTRICAL WAS OK WHEN IT CLEARLY WAS NOT

Unknown or Other
Filed Nov 25, 2019120,000 milesTX

CONVERTIBLE TOP TENSION CABLES SNAPPED AND BROKE

Engine
Filed Nov 25, 201975,000 milesPA

MY BMW DOES NOT IDLE SMOOTH , IT HESITATES LIKE IT IS CHOKING ON GAS, ITS IDLE GAUGE GOES FROM 0 TO 15 CONSTANTLY. AT FIRST I THOUGHT IT WAS A TRANSMISSION PROBLEM. I HAD IT TUNES=D UP AND THE PROBLEM STILL EXISTS. IT HAS LITTLE POWER ON AND OFF. YOU HAVE TO ACCELERATE HARD TO GET IT TO GO UP HILLS AND IT IS NOT A SMOOTH SHIFT WHEN YOUR RIDING IT HARD TO GET THE IDLE UP TO PAR TO GO FASTER.

Electrical System
Filed Sep 20, 201928,850 milesLA

CAR RAN ROUGH AFTER 190 MILE TRIP. ON VERGE OF SHUTDOWN. DEALER DIAGNOSTICS REVEALED # 1 FUEL INJECTOR AS INTERMITTENT. REPLACED #2 WITH #1 INJECTOR & PROBLEM REMAINED. REPLACED DME CONTROL UNIT & CAR RAN FINE FOR 200 + MILES AND REVERTED TO ROUGH ENGINE & VIBRATION. INDEPENDENT SHOP DIAGNOSTICS SHOWED #1 INJECTOR WHICH WAS AGAIN REPLACED. 8 MONTHS LATER, PROBLEM REOCCURRED. RETURNED TO SHOP & SUGGESTED REPAIR/REPLACEMENT OF DME CONTROL UNIT. RETURNED TO BMW DEALER AS DME WAS WARRANTIED. AFTER 4 HRS OF DIAGNOSTICS, CABLE HARNESS INJECTION VALVE REPLACED & CAR TESTED FOR 25 MILES. P/N:12-51-7-605-050 @ $565.54. CAR HAS 30,323 MILES. THIS IS 5-6 TIMES W/SAME PROBLEM.ALL FAILURES OCCURRED WHILE ON INTERSTATE OR MULTI-LANE STREETS @ 45-75 MILES/HR.

Engine
Filed Sep 4, 201985,000 milesGA

TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED THAT THE ENGINE MADE AN ABNORMAL RATTLING NOISE AND WAS RUNNING ROUGHLY. IN ADDITION, THE SERVICE ENGINE INDICATOR ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 14V176000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 85,000.

Engine
Filed Sep 3, 2019172,000 milesAL

WAS DRIVING HOME ON THE INTERSTATE AT 60-65MPH AND SUDDENLY THE CAR BEGAN TO SLOW DOWN AND LOOSE POWER. NO INDICATION THAT SOMETHING WAS WRONG UNTIL I PULLED OFF THE ROADWAY AND SHUT THE VEHICLE OFF. I EXITED THE VEHICLE RAISED THE HOOD. NEXT, I NOTICED ALL THE ENGINE OIL HAD BEGAN DRAINING OUT OF THE VEHICLE INTO THE GROUND.

Air Bags › Sensor › Occupant Classification › Front Passenger
Filed Aug 31, 201972,000 milesNJ

THE AIRBAG SENSOR IS BROKEN ON PASSENGER SIDE IF NOT FIXED IT'S IS DEFINITELY A SAFETY CONCERN. PURCHASED USED ON 7/1/19 FROM A DEALSHIPS AND THEY DO NOT WANT TO INCURE THE COST TO FIX IT. IF THE PASSENGER SEATBELT IS NOT BUCKLED WHETHER THERE'S A PASSENGER IN THE SEAT OR NOT IT WILL KEEP BEEPING UNTIL YOU PUT THE SEATBELT IN THE BUCKLE.

Engine
Filed Aug 27, 201979,000 milesTX

WAS DRIVING ON FREEWAY AND CAR JUST STARTED SLOWING DOWN AND TURNED OFF, WAS DRIVING AROUND 40 TO 50 MPH

Air Bags
Filed Aug 19, 2019AL

EVEN AFTER CLEARING THE FAULTS, I AM CONTINUING TO GET A WARNING OF A PASSENGER "RESTRAINT SYSTEM MALFUNCTION." BEST GUESS BY BMW MECHANIC IS THAT IT'S THE FRONT PASSENGER SEAT OCCUPANCY SENSOR MAT. I AM TOLD IT'S A "COMMON BMW PROBLEM." VARIOUS CHAT ROOM DISCUSSIONS CONFIRM THIS. SOME BMW MODELS HAVE HAD THE WARRANTY EXTENDED TO COVER THIS ISSUE (BY BMWNA) BUT NOT MY PARTICULAR MODEL. THIS IS A BMW-WIDE DESIGN FLAW THAT AFFECTS THE SAFETY OF THE VEHICLE AND BMW EXPECTS ME TO PAY TO FIX THEIR MISTAKE.

Air Bags
Filed Aug 14, 2019TX

WHEN I BOUGHT THIS CAR FROM THE THIRD PARTY DEALERSHIP, IT HAD AIRBAG PROBLEM, WHEN I TOLD THE GUY ABOUT THE PROBLEM. HE SAID HE WILL LOWER THE PRICE AND GIVE ME THE CAR. THE AIRBAG FOR THE CAR IS TOO EXPENSIVE SO HE DOESN'T WANT TO MESS AROUND WITH IT.

Fuel/Propulsion System
Filed Jul 20, 201986,000 milesNJ

12/24/2018 FUEL PUMP MALFUNCTION WARNING COMES ON WHILE DRIVING INDICATION VEHICLE WHILE SHUT OFF EACH TIME THIS HAPPENS I AM DRIVING ON THE NJ TURNPIKE FORCED TO PULL OVER BEFORE VEHICLE SHUTS DOWN AND DOES NOT START!!! 01/2019 I HAVE HAD NEW FUEL PUMP INSTALLED AND IT HAPPENED AGAIN, 03/2019 FUEL PUMP REPLACED AGAIN AND THIS VEHICLE HAS SHUT DOWN 2 ADDITIONAL TIMES 05/2019 AND AGAIN WHILE DRIVING ON THE PARKWAY. LAST FUEL PUMP MALFUNCTION JUNE 2019 I HAVE NOT DRIVEN VEHICLE IN 3 WEEKS NOT SURE WHAT TO DO. EACH INCIDENTS HAS BEEN ON A MAJOR HIGHWAY WHERE SPEED LIMIT IS 65MPH.

Fuel/Propulsion System
Filed Jul 20, 201986,000 milesNJ

12/24/2018 FUEL PUMP MALFUNCTION WARNING COMES ON WHILE DRIVING INDICATION VEHICLE WHILE SHUT OFF EACH TIME THIS HAPPENS I AM DRIVING ON THE NJ TURNPIKE FORCED TO PULL OVER BEFORE VEHICLE SHUTS DOWN AND DOES NOT START!!! 01/2019 I HAVE HAD NEW FUEL PUMP INSTALLED AND IT HAPPENED AGAIN, 03/2019 FUEL PUMP REPLACED AGAIN AND THIS VEHICLE HAS SHUT DOWN 2 ADDITIONAL TIMES 05/2019 AND AGAIN WHILE DRIVING ON THE PARKWAY. LAST FUEL PUMP MALFUNCTION JUNE 2019 I HAVE NOT DRIVEN VEHICLE IN 3 WEEKS NOT SURE WHAT TO DO. EACH INCIDENTS HAS BEEN ON A MAJOR HIGHWAY WHERE SPEED LIMIT IS 65MPH.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2011 BMW 328i → · Every 328i year → · How the figures are calculated →