TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED THAT THE VEHICLE RANDOMLY STALLED AND FAILED TO START SEVERAL TIMES WITHOUT WARNING. THE BATTERY WAS REPLACED BUT THE CONDITION PROGRESSED. THE CONTACT WAS NOT NOTIFIED; HOWEVER, THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V044000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE TO DETERMINE IF A DEALER WOULD SCHEDULE A RECALL REPAIR APPOINTMENT AND DIAGNOSE THE FAILURE TO PROVIDE A REPAIR SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. PARTS DISTRIBUTION DISCONNECT. UPDATED 06/23/17*LJ *AS
2011 BMW 328i complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
2011 328I WITH 53,500 MILES. ENGINE COLD START HESITATION WITH VIBRATIONS WHILE IDLING STATIONARY. TOOK VEHICLE IN TO DEALERSHIP TO DIAGNOSE ISSUE, OIL CHANGE. WAS TOLD THAT IT WAS THE ECCENTRIC SHAFT SENSOR/GASKETS, BATTERY TESTED LOW TO INCLUDE VVT SENSORS AND LEFT PAD BRAKE SENSOR DUE TO WIRE CUT. TOTAL COST $2300 DOLLARS. NEXT DAY, CONTINUED TO HAVE THE SAME PROBLEM. WENT BACK TO DEALER AND STATED THEY DIDN'T FIND ANY FURTHER ISSUES. DID RESEARCH INTO THE ISSUE WITH OTHER BMW OWNERS WHICH HAD THE VEHICLES SERVICED FOR REPLACEMENTS OF VANOS, MASS AIR FLOW SENSORS, ETC. THESE CODES WEREN'T SHOWING UP ON MY VEHICLE. DECIDED TO TAKE A LOOK AT MY ENGINE MYSELF AND NOTICED OIL LEAKING FROM THE VALVE COVER GASKET AREA AND COULD SEE OIL THAT HAD LEAK ON THE BOTTOM OF THE ENGINE BAY, NOW AT 60K MILES, TOOK IT IN EARLY FOR AN OIL CHANGE AND DIAGNOSIS AGAIN DUE TO POSSIBLE FIRE IF OIL SPILLS ON MOUNTING STRUTS. THIS REPLACEMENT WILL COST ME ANOTHER $2K+ FOR A VALVE COVER GASKET AND OIL PAN GASKET REPLACEMENTS, YET THIS WASN'T MADE KNOWN WHEN I HAD GOTTEN MY OIL CHANGED PREVIOUSLY. THE SAFETY ISSUE IS THE POSSIBILITY OF AN ENGINE FIRE AND BMW'S NEGLIGENCE IN TAKING RESPONSIBILITY FOR THE MANUFACTURING FLAWS, ESPECIALLY WHEN SO MANY OWNERS ARE HAVING PROBLEMS WITH THESE ISSUES STARTING EARLY AT 40K MILES.
AC/HEAT BLOWER MOTOR AND FINAL STAGE UNIT, VEHICLE AT 5700 MILES BURNED OUT RESISTOR/HARNESS CONNECTIONS. WHILE IN MOTION, BLOWER SUDDENLY STOP AND SAW SMOKE COME OUT OF THE VENT WITH A BURNING SMELL DUE TO THE ELECTRICAL SHORTAGE. I IMMEDIATELY TURNED THE FAN SWITCH OFF. THE RESISTOR BURNED OUT AND FRAYED THE WIRES OF THE BLOWER MOTOR. RESEARCHED THE ISSUE AND THIS IS A COMMON PROBLEM TO THE 2013 AND EARLIER MODELS. DUE TO THIS ISSUE, THE MANUFACTURER CHANGED THEIR DESIGN/ HARNESS BUT DID NOT PERFORM A RECALL ON ANY VEHICLES. THIS ISSUE IS A SAFETY CONCERN DUE TO INTERNAL CABIN FIRES AND TOTAL VEHICLE LOSS DUE TO ELECTRICAL FIRES. I DID HAVE MY PARTS REPLACED AT MY OWN EXPENSE DUE TO VEHICLE OUT OF WARRANTY.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 05/19/2017*LJ UPDATED 05/25/2017 *JS
TL* THE CONTACT OWNS A 2011 BMW 328I. AFTER STARTING THE VEHICLE, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT PERFORMED A CHECK ENGINE SCAN TEST THAT RESULTED IN A CODE RELATED TO A CAMSHAFT HOUSING BOLT FAILURE. THE CONTACT STATED THAT THERE WAS A RECALL REGARDING THE ENGINE AND ENGINE COOLING, BUT THE VIN WAS EXCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE NHTSA CAMPAIGN NUMBER WAS NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 87,990.
TAKATA RECALL. I HAVE WAITED OVER ONE YEAR TO HAVE THIS RECALLED ADDRESSED AND HAVE NOT HEARD FROM THE MANUFACTURE. HOW DO I GET THIS REPAIR COMPLETED?
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
HAD SEVERAL RECALLS SENT BUT EVERYTIME I CONTACT AND TOOK MY CAR . BMW STATED THAT PARTS ARE NOT IN. BEEN 2 YEARS, SO I WAS STILL PAYING AND THEN TOLD UNTIL GET GET FIXED. NO PAYMENTS WILL BE MADE ON A CAR THEY KNEW WAS A SAFETY HAZARD AND DID NOT FOR 2 YEARS. TOOK CAR AGAIN IN 2/2017. SAME ANSWER. NOW THEY WANT TO TAKE CARE AND CHARGE ME DUE TO THEIR LACK TO SERVICE MY BMW , WHICH IS A SAFETY HAZARD TO DRIVE
I RECEIVED A SAFETY RECALL NOTICE IN MARCH OF 2016 AND THE DEALER HAS STILL NOT BEEN ABLE TO OBTAIN PARTS TO PERFORM THE REQUIRED REPAIR.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA AND STATED THAT THE CONTACT WOULD RECEIVE A NOTICE IN JUNE REGARDING THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
WE BOUGHT THE CAR LATE OCTOBER 2015. IN JUNE 2016 I PARKED IT IN A LOCKED GARAGE. THE NEXT MORNING I GOT IN IT AND THE VISOR WAS MELTED. AGAIN DECEMBER 27, 2016 I PARKED IT IN A LOCKED GARAGE AND WHEN I GOT IN IT, IT HAD LARGE BURN MARKS. APPROX 14 TO 18 INCHES LONG AND 1 1/2 WIDE. I TOOK IT TO BMW AND THEY TOLD ME WE DID IT. I TOLD HIM IF I WOULD HAVE PUT ANYTHING THAT HOT IN THE CAR THE LEATHER SEATS WOULD HAVE MELTED AND I WOULD HAVE BURNED MY HANDS. HE JUST BRUSHED US OFF. WE CALLED THE DEALER AND HE TOLD ME TO BRING IT BACK AND HE WOULD MAKE IT GOOD. HE TOLD US THE CAR HAD DEPRECIATED FROM $20K TO 8 TO 9K IN A YEAR AND WANTED TO SELL US ANOTHER $22K CAR. WE STILL OWE 14K ON IT. I SHOWED IT TO OUR INSURANCE AGENT AND SHOWED PICTURES TO OTHER CAR DEALERS, THEY ALL TOLD US IT IS A FIRE HAZARD. AFTER READING ABOUT ALL OF THE ELECTRICAL FIRES AND SUNROOFS EXPLODING IN BMW'S I DO NOT FEEL SAFE.
ENCLOSED LETTER.
MY 2011 BMW 328I (I AM ORIGINAL OWNER) HAS ~53000 MILES BUT IS SHOWING SYMPTOMS SUCH AS ENGINE MISFIRING, ROUGH IDLE, LOSS IN POWER AND ACCELERATION. CAR ALMOST STALLED ON THE HIGHWAY A COUPLE OF TIMES. THE DIAGNOSTIC CODES INDICATE IGNITION COIL AND SPARK PLUG ISSUES BUT THIS IS NOT USUAL FOR A CAR WITH ONLY ABOUT 53000 MILES. PLEASE INVESTIGATE IF THERE'S ANY KNOWN ISSUES WITH THESE COMPONENTS.
TL* THE CONTACT OWNS A 2011 BMW 328I. WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE ROLLED TO A STOP. THE VEHICLE WAS DRIVEN TO A MECHANIC WHERE IT WAS DIAGNOSED THAT THE HYDRAULIC VACUUM PUMP NEEDED TO BE REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V627000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
I HAVE BEEN TO THE DEALERSHIP SEVERAL TIMES SINCE THIS RECALL AND THE PROBLEM IS STILL NOT FIXED. IT'S BEEN OVER A YEAR I'VE BEEN ON A WAITING LIST AND WE ARE TRYING TO SALE THE CAR AND CAN'T BECAUSE OF THE RECALL! THIS IS RIDICULOUS. WE NEED THE PARTS ORDERED AND DEALT WITH IT'S BEEN OVER A YEAR .
IN MODELS EQUIPPED WITH A HEATED STEERING WHEEL, THE STEERING WHEEL THERMOSTAT VERY OCCASSIONALLY MALFUNCTIONS AND OVERHEATS. IT BECOMES VERY HOT, ALMOST TOO HOT TO TOUCH AND POTENTIALLY CAUSING BURNS. IT APPEARS POWER CYCLING THE SWITCH SEVERAL TIMES CAN RESOLVE THE ISSUE TEMPORARILY. HOWEVER, IT STILL CAN TAKE SEVERAL MINUTES TO COOL DOWN TO A SAFE OPERATING TEMPERATURE. OBVIOUSLY, THIS CAN BECOME VERY DANGEROUS WHEN OPERATING A VEHICLE, ESPECIALLY AT HIGHWAY SPEEDS.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
SHORTLY AFTER THE WARRANTY ON THIS VEHICLE EXPIRED IN SEPTEMBER, 2014, I NOTICED A SHUTTER WHILE ACCELERATING IN THE 35-45 MPH RANGE, HOWEVER NO WARNING LIGHTS WERE ILLUMINATED. I TOOK THE VEHICLE TO AN AUTHORIZED BMW MECHANIC, AND, INITIALLY, THE MECHANIC COULD NOT RESOLVE THE PROBLEM. ON OCTOBER 27, 2016, I RETURNED TO THE MECHANIC FOR SOME MINOR REPAIRS, AND THE MECHANIC INFORMED ME THAT THE SHUTTER PROBLEM WAS DUE TO A DEFECT IN THE TRANSMISSION (TORQUE) CONVERTER. HE SAID THAT HE IS SEEING THIS PROBLEM ARISE WITH MORE AND MORE FREQUENCY IN BMWS THAT ARE BROUGHT TO HIM FOR SERVICE AND MAINTENANCE. THIS MAY BE A SERIAL DEFECT IN BMW TRANSMISSIONS. WHILE ACCELERATING IN MY VEHICLE, THE SHUTTER IMPAIRS BOTH DRIVING PLEASURE AND PERFORMANCE. IT ALSO RAISES SAFETY CONCERNS. *TR
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 16V071000 (AIR BAGS) EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MARCH OF 2016. THE DEALER AND THE MANUFACTURER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER STATED THAT A SECOND LETTER WOULD BE RECEIVED WHEN PARTS BECOME AVAILABLE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE . UPDATED 03/07/17*LJ UPDATED 6/29/18*JB
RECEIVED LETTER FOR RECALL OF DRIVER'S SIDE AIRBAG INFLATOR COULD RUPTURE SENDING METAL FRAGMENTS CAUSING SERIOUS INJURY OR DEATH. LETTER DATED MARCH 2016. I CALLED TWICE AND PARTS ON BACK ORDER. WHY SO LONG AND WHY SHOULD I CONTINUE TO MAKE MONTHLY PAYMENTS ON A POTENTIALLY DEADLY VEHICLE ??
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 12/20/16*LJ
SAFETY RECALL NOTICE WAS SENT FIRST CLASS MARCH 2016. MY DAUGHTER HAS CALLED TWO TIMES AND IS BEING TOLD THE PART IS NOT IN AND MAYBE OCTOBER OR NOVEMBER. SINCE THEN, SHE WAS REAR ENDED AS SHE WAS IN MOTION ON A CITY STREET ON SUNDAY, 9/25/16 AND SUFFERED SEVERE NECK, SHOULDER, ARM AND HIP INJURIES. HER AIR BAG DID NOT DEPLOY WHICH MAY HAVE PROTECTED HER FROM SOME OR ALL INJURIES. WHY IS SHE NOT BEING UPDATED AND WHY IS IT TAKING SO LONG FOR THIS DRIVER'S AIRBAG TO BE RECEIVED AND REPLACED? INFORMATION PROVIDED BELOW IS AN ESTIMATE AND ONLY CONTAINS TO OUR CAR. GOING APPROXIMATELY 18 MPH AND MILES APPROXIMATELY 42000 MILES, BUT CANNOT VERIFY AT THIS TIME BECAUSE AAA HAS IT. THE GIRL WHO HIT MY DAUGHTER DROVE A BMW AS WELL AND HER AIR BAG DEPLOYED.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW 3281. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/13/16 *BF UPDATED 10/31/16.*JB
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
THIS VEHICLE HAS STALLED NUMEROUS TIME WHEN DRIVEN (IN MOTION) AT LOW SPEED ON A CITY STREET. IT HAS HAPPENED AGAIN 2 DAYS AGO WHEN I WAS DRIVING (IN MOTION) AND TRIED TO MAKE A RIGHT TURN. THE ENGINE STOPPED AND THE STEERING WHEEL REFUSED TO TURN. I WOULD HAVE BEEN DEAD IF ANOTHER VEHICLE WAS COMING FROM THE OTHER SIDE OF THE ROAD. THIS VEHICLE WAS TAKEN TO A BMW DEALER'S SERVICE NUMEROUS TIME FOR THE EXACT SAME PROBLEM WHEN IT WAS UNDER MANUFACTURER WARRANTY BUT THE SERVICE AND BMW USA ALWAYS SAID THAT NONE OF THE OTHER CUSTOMERS HAVE EVER REPORTED THIS ISSUE AND THEY NEVER HEARD OF IT FROM ANOTHER CUSTOMER.
FOURTH WHEEL SPEED SENSOR WAS REPLACED TODAY. THE CAR HAS ABOUT 27,000 MILES. THE FIRST SENSOR FAILED WHEN THE CAR WAS ABOUT 2 1/2 YEARS OLD. THE FACT THAT ALL FOUR WHEEL SPEED SENSOR HAVE FAILED SUGGESTS TO ME A DESIGN OR MANUFACTURING FLAW. IT IS A SAFETY ISSUE IN THAT THE ABS, STABILITY CONTROL, AND CRUISE CONTROL ARE DISABLED WHEN THIS HAPPENS.
TL* THE CONTACT OWNS A 2011 BMW 328I. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT NOTICED THAT THE WINDSHIELD HAD A CRACK THAT EXTENDED APPROXIMATELY EIGHT INCHES. THE CONTACT CALLED A GLASS REPLACEMENT COMPANY TO HAVE THE WINDSHIELD REPLACED. THE INDEPENDENT TECHNICIAN STATED THAT THERE WERE MANY COMPLAINTS ABOUT THE FAILURE AND IT WAS NOT CAUSED BY ROAD DEBRIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
TL* THE CONTACT OWNS A 2011 BMW 328I. APPROXIMATELY ONE YEAR AGO, THE VEHICLE WAS REPAIRED PER A RECALL PERTAINING TO THE ENGINE AND ENGINE COOLING. RECENTLY, THE CONTACT NOTICED A BURNING ODOR WHILE DRIVING AT ANY SPEED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER WHO PERFORMED THE RECALL REMEDY. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE AND STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE FAILURE RECURRED, WITH LIGHT SMOKE EMITTING FROM THE HOOD WITHOUT WARNING. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS AN OIL LEAK ON THE ENGINE GASKET. THE ENGINE GASKET WAS CLEANED. THE DEALER EXPLAINED THAT THE OIL LEAKED ON A PANEL INSIDE THE ENGINE COMPARTMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND RULED THAT THE FAILURE WAS A MAINTENANCE ISSUE THAT NEEDED TO BE REMEDIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,751.
ENGINE SPUN #3 ROD TO CRANK BEARING @ 6400 RPM SHIFT FROM 1ST TO 2ND. (RED LINE IS 6700) AND COMPUTER CONTROLS SHOULD PREVENT ENGINE FROM BEING DAMAGED. CAR HAD 135K ON IT WHEN THIS HAPPEND, BUT I HAVE OWNED IT SINCE NEW AND HAVE PERFORMED ALL REQUIRED MAINTENANCE SINCE NEW SINCE NEW. I UNDERSTATED THE CAR HAS HIGH MILES, BUT I STILL FEEL THE ENGINE SHOULD NOT HAVE FAILED FOR RUNNING IT HARD ONE TIME. ENGINE WAS REPLACED FROM CAR WITH 21K IN IT. THE REPAIR COST OVER 5K WITH ME DOING THE WORK.
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2011 BMW 328I EQUIPPED WITH CONTINENTAL TIRES, SIZE: 225/45/R17 (NA). WHILE DRIVING 60 MPH, THE REAR PASSENGER TIRE EXPERIENCED A BLOWOUT. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE TIRE WAS NOT INSPECTED OR REPLACED. THE TIRE WAS A REPLACEMENT TIRE. THE TIRE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 35,000 AND THE APPROXIMATE TIRE FAILURE MILEAGE WAS 2,000.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW 328I CONVERTIBLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TWICE WHILE DRIVING THE CAR, THE DRIVER'S CAR DOOR FLEW OPEN. THERE WAS NO INDICATION THE DOOR WAS NOT LATCHED, NOR DID ANY ALARMS SOUND. THIS OCCURRED AS I WAS TURNING INTO HEAVY TRAFFIC ON A BUSY 4 LANE HIGHWAY IN TOWN, AND ACCELERATING TO 50 MPH. I TOOK THE CAR INTO MY BMW DEALERSHIP AND THEY TOLD ME IT WAS A FAULTY ACTUATOR THAT WAS NOT COVERED UNDER WARRANTY, INCURRING A COST TO ME OF $622.00. I AM APPALLED THAT THIS IS NOT COVERED AS A HUGE SAFETY ISSUE SO FEEL THIS NEEDS TO BE REPORTED....
DRIVING IN THE TOWN OF BLACKSBURG VA. A TWO LANE WITH BUS ACCESS LANE DIDN'T QUIT MOVE OVER ENOUGH AND MY PASSENGER TIRES SCRUBBED THE CURB THAT SET OFF BOTH FRONT AIR BAGS, BROKE FRONT AND MOON ROOF GLASS BLEW DRIVERS SUN VISOR TO THE BACK WINDOW,BROKE BOTH DRINK HOLDERS IN THE PASSANGERS FRONT DASH.
"TAKATA RECALL" BMW ADVISED ME ON 4/7/2016, THAT IT WOULD BE LATE SUMMER OF 2016 BEFORE MY CAR WILL BE REPAIRED AND THEY WILL PROVIDE ME WITH A RENTAL. THIS IS TO LONG FOR ME BE WITHOUT THE USE OF MY CAR. PLEASE HELP WITH ME GET MY CAR REPAIRED SOONER. I AM AFRAID TO DRIVE MY CAR WITH AN AIRBAG THAT CAN CAUSE DEATH. THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
I HAVE LESS THAN 39,000 MILES ON MY VEHICLE, YET, THE VALVE COVER GASKET IS CRACKED. WHEN THE MANUFACTURER RECALL WAS MADE PUBLIC, BMW REFUSED TO CHECK MY CAR, BECAUSE MY VIN NUMBER WAS NOT ON THEIR LIST. MY STANDARD WARRANTY EXPIRED, BUT MY EXTENDED WARRANTY ONLY COVERS ENGINE INTAKE AND EXHAUST CAMSHAFT. IS IT UNREASONABLE TO REQUEST A VALVE COVER GASKET WHICH SEEMS TO BE DAMAGED PREMATURELY? I WAS DRIVING WHEN I NOTICED A LITTLE SMOKE AND AN ODOR. MEINEKE WAS THE CLOSEST CAR REPAIR NEARBY, AND THEY ARE HOLDING MY CAR UNTIL I GET A RESPONSE FROM BMW.
DRIVING AT 50 MPH CAR SLOW DOWN AND STALL ON SIDE OF THE HIGHWAY.
TL* THE CONTACT OWNS A 2011 BMW 328I. AFTER STARTING THE VEHICLE, THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE COMPARTMENT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE COILS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INSPECTED THE VEHICLE AND STATED THAT THE VARIABLE CAMSHAFT TIMING ADJUSTMENT (VANOS) NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED, BUT WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VANOS AND OIL PAN GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THREE WEEKS LATER, WHILE DRIVING 40 MPH, "COOLANT LIQUID LOW, ENGINE IS HOT PLEASE DRIVE SLOWLY" AND "DO NOT OPEN HOOD, FIRE HAZARD" WERE DISPLAYED ACROSS THE MESSAGE BOARD AND THE VEHICLE LOST POWER. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS OIL LEAKAGE. THE COOLANT PUMP AND OIL PAN GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED THAT VEHICLE STARTED AUTOMATICALLY AND WHEN RUNNING FOR LONG PERIODS OF TIME, THE BATTERY WOULD FAIL AND CAUSED THE VEHICLE TO BECOME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER AN UNKNOWN NHTSA CAMPAIGN RELATED TO THE LIGHTING OF THE VEHICLE HOWEVER, THE FAILURE RECURRED. IT WAS UNKNOWN IF THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,323.
TL* THE CONTACT OWNS A 2011 BMW 328I. WHILE DRIVING AT VARIOUS SPEEDS AND ATTEMPTING TO UTILIZE THE DEFROST TO CLEAR THE WINDSHIELD, THE DEFROSTER FAILED TO WORK. THE CONTACT ALSO NOTICED AN ABNORMAL BURNING ODOR IN THE VEHICLE. IN ADDITION, THE FRONT WINDOWS WOULD NOT ROLL UP OR DOWN INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING; HOWEVER THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.
FRONT PASSENGER RESTRAINT SYSTEM MALFUNCTION UPON MOVEMENT ON CITY STREET
TL* THE CONTACT OWNS A 2011 BMW 328I. WHILE DRIVING APPROXIMATELY 60 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE AND NOTIFIED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V176000 (ENGINE). THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE.
WHILE DRIVING DOWN A STRAIGHT ROAD AT 50 MPH, A VERY LOUD POP WAS HEARD ALMOST LIKE AN EXPLOSION. I PULLED TO THE SIDE OF THE ROAD AND NOTICED THE ENTIRE SUNROOF HAD SHATTERED. IT WAS A CLEAR DAY WITH TEMPS IN THE 70'S. NO OTHER VEHICLES WERE IN THE VICINITY AT TIME OF EVENT. NO ROAD DEBRI WAS NOTED ON ROADWAY. THE GLASS APPEARED TO BE PUSHED OUT LIKE IT WAS CAUSED BY A PRESSURE DIFFERENCE. AT THE TIME OF EVENT, ALL THE WINDOWS WERE UP WITH THE A/C ON. PIECES OF THE GLASS HAD FLOWN BACK AND SCRATCHED THE PAINT DOWN TO METAL ON BOTH THE ROOF AND TRUNK-LID. I HAD MY TWO SMALL KIDS IN THE BACK SEAT AT THE TIME AND THEY WERE BOTH TERRIFIED AFTER HEARING THE NOISE. LUCKILY THE SHADE COVER WAS IN PLACE AND NO GLASS ENTERED THE PASSENGER SPACE. BMW IS NOT WILLING TO INVESTIGATE THE INCIDENT OR COVER THE COST.
SAW ISSUE WITH 2006 3 SERIES REGARDING PASSENGER AIRBAG LIGHT READING WRONG. MINE SEATBELT CHIMES GO OFF EVEN IF I JUST PUT AN ELECTRONIC TABLET IN THE SEAT. OTHER DAY ADULT SON IN CAR, PASSENGER AIRBAG LIGHT SHOWING IT'S OFF YET HE WAS SITTING IN SEAT AND STRAPPED IN. 2 DAYS LATER AFTER I DROPPED HIM OFF, SYSTEM STARTED CHIMING AGAIN, HAD TO PUT SEATBELT IN LATCH EVEN THOUGH NO ONE IN SEAT FOR IT TO TURN OFF THE NOISE. *TR
OIL FILTER HOUSING LEAK. OIL AND GRIME BUILT UP ON ENGINE FROM LEAK THROUGH TIME. COULD CATCH FIRE. BMW REPLACED FOR $600+. INDICATED NOT DAMAGED - TYPICAL OF THAT PART. NEW MODEL YEARS HAVE DIFFERENT PART TO AVOID FAILURE AND LEAK. THIS SHOULD BE COVERED AS IT'S A DEFECTIVE PART RATHER THAN COSTING THE CONSUMER OVER $600! *TR
DRIVING ON 35E GOING SOUTH TO EXIT 94 EAST ON THE FAR LEFT LANE AND I HIT A LARGE POTHOLE THAT POPPED THE FRONT PASSENGER TIRE. THERE WAS A TRUCK WITH A FLAT TIRE ON THE FAR LEFT LANE DURING THIS TIME DUE TO SAME POTHOLE. *TR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2011 BMW 328i → · Every 328i year → · How the figures are calculated →