What owners reported
Newest filingsFiled Apr 17, 201989,800 milesVA
4 MONTHS AGO MY CAR STOPPED SUDDENLY MECHANIC CHANGED FUEL PUMP , COUPLE WEEKS AFTER THAT IT HAPPENS AGAIN I TOOK IT BACK AND THE MECHANIC SAID EVERYTHING IS OK , I WENT HOME AND TODAY I WAS DRIVING ON THE HIGHWAY WHEN THE CAR SUDDENLY STOPPED AGAIN, I WAS SO SCARED I JUST WANT TO KNOW IF YOU GOING TO FIX THIS PROBLEM
Filed Sep 30, 20181,410,000 milesWV
I TOOK MY CAR TO A BMW DEALERSHIP IN CANNONSBURG, PA. HAD NO ISSUES WHATSOEVER DROPPING IT OFF. I HAD DRIVEN 3 HOURS TO GET TO THE DEALERSHIP FOR THE RECALL. BY THE END OF THE DAY I RECEIVED A CALL TELLING ME MY CAR WAS OVER HEATING AND NOT DRIVABLE. HOW IS THAT MY RESPONSIBILITY? WHEN OBVIOUSLY I DROVE IT A LONG DISTANCE TO GET 3 RECALLS TAKEN CARE OF. I WAS TOLD THE WATER PUMP, I THINK WAS NOT WORKING? IT WAS WORKING WHEN I DROPPED IT OFF? IF IT WAS OVERHEATING I COULD HAVE NEVER BEEN ABLE TO DRIVE IT. PLEASE HELP ME FIGURE OUT OUR TO RESOLVE THIS ISSUE. I NEED MY CAR AND I'M REGRETTING TAKING IT IN FOR A RECALL NOW.
Filed Sep 25, 201878,000 milesCA
RECALL # 17V676, 17V683 IT HAS BEEN NEARLY A YEAR AND I'M STILL UNABLE TO MAKE REPAIR APPOINTMENT WITH BMW DEALER FOR REASON OF PARTS UNAVAILABLE. MY AIR CONDITIONING SYSTEM COULDN'T KEEP CAR COOL ENOUGH AS HEAT FROM THE ENGINE IS HIGH.
Filed Sep 20, 2018GA
IN NOVEMBER 2017 I RECEIVED TWO (2) RECALL NOTICES FOR MY 2009 BMW 328I. I WAS ADVISED THAT THE BLOWER MOTOR WIRING (RECALL CAMPAIGN # 17V-676) AND PCV VALVE HEATER (RECALL CAMPAIGN # 17V-676) WERE DEFECTIVE. I WAS FURTHER NOTIFIED THAT NO REMEDY FOR EITHER DEFECT WAS AVAILABLE AT THAT TIME. IT IS NOW SEPTEMBER 2018. I HAVE CONTACTED BMW AND BEEN ADVISED THAT AT THIS TIME A REMEDY REMAINS UNAVAILABLE. I AM CONSIDERING SELLING OR TRADING IN MY VEHICLE BUT BECAUSE THIS RECALL HAS NOT YET BEEN COMPLETED MY RESALE PRICE MAY BE LOWERED. IF TWO (2) RECALL REPAIRS HAVE NOT BEEN PERFORMED 10 MONTHS AFTER A RECALL NOTICE HAS BEEN ISSUED, WHY BOTHER ISSUING THE RECALL NOTICE IN NOVEMBER 2017 IF IT IS FOR ANY OTHER PURPOSE THAN BUREAUCRATIC PAPER SHUFFLING FOR BMW TO CLAIM TO THE NHTSA THAT BMW IS GOING TO FIX A DEFECT WHILE ACTUALLY DOING NOTHING TO REMEDY THE DEFECT?
Filed Jul 26, 20181 milesNC
FUEL INJECTORS BEGAN LEAKING AND HAVE BECOME FAULTY CAUSING MIS-FIRING. BMW HAD A SIMILAR RECALL INVOLVING CARS WITH THE SAME MODEL YEAR AND ENGINE AS MY CAR BUT HAS REFUSED TO CLAIM IT WAS ALSO INVOLVED IN THE RECALL.
Filed Jun 22, 2018111,318 milesCA
MARCH 28, 2018 - DRIVING ON THE FREEWAY, CAR SUDDENLY COMES TO A STOP AND SHOWS MESSAGE FUEL PUMP WITH CAR ON ROCK ICON. CAR GETS TOWED. NEXT DAY MECHANIC SAYS IT RAN OUT OF GAS, ADDED GAS STARTED THE CAR. MARCH 29, 2018 CAR STALLS AFTER 5 MILES NEAR THE RAMP OF EXIT. GET THE CAR TOWED TO ANOTHER MECHANIC. MECHANIC DOES NOT FIND ANY PROBLEMS. APRIL 14TH, 2018 - CAR STOPS ON THE FREEWAY. TOW IT TO MECHANIC MECHANIC SAYS THAT ITS RELATED TO FUEL TANK SENSOR. THIS CAUSES A WRONG READING OF LEVEL OF GAS IN THE CAR. MECHANIC CHANGES IT AND CAR RUNS OK FOR 2 MONTHS. JUNE 21, 2018 - CAR STOPS ON THE FREEWAY WITH THE SAME MESSAGE "SERVICE ENGINE SOON" WITH THE CAR ON ROCK ICON. I GET TOWING SERVICE TO ADD GAS AND WAIT FOR AN HOUR. RESTART THE CAR AND IT WORKS. THE MESSAGE IS GONE, THE ICON IS GONE. THIS IS THE FOURTH TIME I WAS STRANDED ON THE FREEWAY.
Filed May 17, 2018150,000 milesMI
SUNROOF EXPLODED WHILE DRIVING HOME, POWERFUL IMPLOSION, GLASS EVERYWHERE.
Filed May 9, 201884,000 milesCA
HELLO, MY 2009 BMW E92 328I IS EXPERIENCING AN ISSUE WHERE THE FRONT PASSENGER SEAT SENSOR IS NOT FUNCTIONING PROPERLY, WHICH WILL CAUSE THE AIRBAG AND SEATBELT TO NOT FUNCTION AS INTENDED. THERE HAVE BEEN RECALLS ON OTHER MODELS FOR THE SAME ISSUE, BUT WITH THE SAME DESIGN AND PARTS, I DO NOT UNDERSTAND HOW MY CAR IS NOT COVERED. (HTTPS://BRANDILAW.COM/2013/12/26/BMW-RECALLS-76565-VEHICLES-DUE-TO-A-FRONT-PASSENGER-SEAT-ELECTRONIC-SENSING-MAT-FAILURE/) THIS IS A VERY DANGEROUS PROBLEM. I HAVE READ ON SEVERAL ONLINE FORUMS THAT IT IS A RECURRING PROBLEM IN THE CARS AFTER THE EFFECTIVE RECALL DATE. I AM TRYING MY BEST TO DO DUE DILIGENCE AND INFORM THE NTSB TO REVIEW THIS INCIDENT WITHIN OTHER BMW MODELS AND TO HOPEFULLY REMEDY ANY AFFECTED CARS. THE DESIGN OF THE SENSOR IS VERY POORLY CONSTRUCTED AND VERY EXPENSIVE TO FIX, LEAVING MANY OWNERS TO SIMPLY FOREGO MAKING THE NECESSARY FIXES. IN FACT, SEVERAL MECHANICS INFORMED ME THAT CUSTOMERS TYPICALLY AVOID MAKING THE FIX DUE TO HOW EXPENSIVE IT IS, RUNNING THE RISK OF THEIR PASSENGER NOT BEING PROTECTED IN THE EVENT OF A COLLISION. I HOPE THE NTSB CAN LOOK INTO THIS PROBLEM. PLEASE FEEL FREE TO CONTACT ME AT [XXX] FOR ANY ADDITIONAL INFORMATION. THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Filed Dec 4, 2017149,000 milesNJ
MY CAR IS EXPERIENCING PLASTIC BURNING ODOR AND SMOKE FROM THE COOLING VENTS, BMW HAS OPENED A RECALL BUT THEY DON'T HAVE THE PARTS TO COMPLETE THE REPAIRS.
Filed Nov 26, 2017102,000 milesFL
FRONT PASSENGER OCCUPANCY SEAT SENSOR IS DEFECTIVE BECAUSE IT DISABLES PASSENGER AIRBAG CREATING A SAFETY HAZARD RENDERING VEHICLE INOPERABLE FOR PASSENGER OCCUPANCY. THIS IS A KNOWN DEFECT EXPERIENCED BY PREVIOUS MODELS. COST OF REPAIR IS EXCESSIVE..
Filed Aug 25, 2017VA
TAKATA RECALL. I RECEIVED NOTICE OF A RECALL IN 2016 AND BMW STILL HAS NOT CONTACTED ME TO SERVICE THE RECALL
Filed Aug 7, 201772,000 milesIA
INTERMITTENT SIDE LIGHT, BRAKE LIGHT PROBLEM
Filed Jul 24, 2017NC
TAKATA RECALL -- I RECEIVED NOTIFICATION MARCH, 2016, AND HAVE YET TO HAVE MY AIR BAG REPLACED. WHEN WILL THIS BE RESOLVED?
Filed Jul 3, 2017AL
TAKATA RECALL - RECEIVED SAFETY RECALL NOTICE VIA MAIL 07-03-2017 THAT NECESSARY PARTS TO COMPLETE THIS RECALL WERE AVAILABLE BUT BMW DEALERSHIP IN BIRMINGHAM, AL STATED PARTS WERE NOT AVAILABLE WHEN I CALLED TO MAKE A SERVICE APPOINTMENT. THE BMW REP TOLD ME TO CALL BACK IN A FEW WEEKS - PARTS MIGHT BE AVAILABLE. I'M CONFUSED AS TO WHY I WOULD RECEIVE THIS NOTICE IF PARTS WERE NOT AVAILABLE.
Filed Jun 28, 2017NY
THE AIR BAG HAS BEEN RECALLED FOR OVER A YEAR AND I AM STILL WAITING FOR MY APPOINTMENT TO FIX THE MATTER. WHEN THE RECALL FIRST HAPPENED I WAS VERY PREGNANT AND I CALLED BMW TELLING THEM I WAS CONCERNED. THEY SAID THAT IT WOULD BE FIXED BY 9/16 AND I AM STILL WAITING AND MY BABY WILL TURN 1 ON JULY 1,2017. WHEN WILL MY AIR BAGS BE FIXED? THIS IS A SERIOUS AND DANGEROUS MATTER.
Filed Jun 2, 2017115,000 milesNJ
WE CAME HOME AND PARKED THE BMW IN THE ATTACHED GARAGE. TEN MINUTES LATER I HEARD A NOISE FROM THE GARAGE. I LOOKED INTO THE GARAGE AND FOUND THE ENGINE COMPARTMENT OF THE BMW ON FIRE. I CALLED THE FIRE DEPARTMENT WHO CAME AS QUICKLY AS A VOLUNTEER DEPARTMENT CAN. BY THE TIME THE FIRE WAS OUT BOTH CARS IN THE GARAGE AND THE HOUSE HAD BEEN BADLY BURNED.
Filed May 1, 201768,000 milesCA
ENGINE SUDDENLY SHUT DOWN WHILE DRIVING. HAD TO BE PUSHED OFF THE ROAD. VERY DANGEROUS.
Filed Mar 18, 2017PA
TAKATA RECALL IT HAS BEEN OVER 1Y. SINCE OFFICIALLY NOTIFIED OF RECALL. DEALER HAS NOT CONTACTED ME ON REPAIR.
Filed Nov 5, 2016FL
TAKATA RECALL. I LIVE IN A HIGH HUMIDITY AREA 5 MILES FROM THE GULF OF MEXICO IN NORTH WEST FLORIDA. BECAUSE OF THE HIGH HUMIDITY I FEEL I AM AT HIGH RISK OF A TAKATA AIRBAG RUPTURE. IN MARCH OF 2016 I RECEIVED MY INITIAL LETTER FROM BMW USA INFORMING ME OF THE POTENTIAL DANGEROUS TAKATA AIRBAG MODULE IN MY 2009 BMW 328I. I AM REQUESTING IMMEDIATE REPLACEMENT OF THE TAKATA AIRBAG MODULE IN MY CAR.
Filed Oct 22, 201616,800 milesFL
RECALL ON FEBRUARY 5, 2016, BMW HAS FAILED TO REPLACE THE AIRBAG IN ALMOST NINE MONTHS! WHAT GOOD IS A POSSIBLE DEATH RECALL IF THE MANUFACTURER DOES NOT REPLACE THE AIRBAG?
20 of 53 complaints, reproduced as filed.