2015 Audi Q7

Routine

Owners filed 44 complaints about this vehicle with federal regulators, most often about the engine. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Engine9
000
Fuel/Propulsion System5
000
Service Brakes4
000
Power Train4
000
Unknown or Other3
000
Air Bags3
101
Visibility/Wiper2
000
Vehicle Speed Control2
000
Structure › Body2
000
Exterior Lighting2
000

2 safety recalls

Part 573 reports
Equipment › Other › Labels23V086000
Filed Feb 15, 202312,100 vehiclesVolkswagen Group Of America, Inc.

Defect. Volkswagen Group of America, Inc. (Audi) is recalling certain 2009-2015 Q7 vehicles. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims," and Part 567, "Certification."

Risk. An overloaded vehicle can increase the risk of a crash.

Remedy. Dealers will install an overlay label containing the correct rear GAWR on top of the existing safety certification label, free of charge. Owner notification letters were mailed April 24, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 50G5.

Fuel System, Gasoline › Delivery › Fuel Pump17V298000
Filed May 3, 2017240,487 vehiclesVolkswagen Group Of America, Inc.

Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2017 Audi Q5 and 2013-2017 Audi Q7 vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.

Risk. A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy. Audi will notify owners, and dealers will replace the fuel pump flange if cracks are present. Flanges that do not have cracks will have a protective film applied. These repairs will be performed free of charge. The recall began July 3, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20Z8. Note: This recall is an expansion of recall 16V-660.

What owners reported

Newest filings
Fuel/Propulsion System
Filed Aug 21, 2025OR

Warranty will be over in 60 days; the Catalyst Coverter is going back, the Audi dealer and Audi Corporate are delaying the fixture do to some mis communication between dealer and corporate. The problem has to do with DEF gases not being cleanup. The error code is P20EE00 and the engine light is on. The part is under warranty and Audi Corporate is delaying the fixt because the do not wish to pay for the cost. They have had my vehicle for a full week and no decision when to replace the part. I strongly believe they want the warranty to expire so the customer has to pay for cost of the catalyst. The dealer has verified that part is under warranty but corporate does NOT response to the dealer.0

Visibility/Wiper
Filed May 7, 2025TX

Right passenger windshield wiper arm, broke off and windshield during driving. It started to sprinkle and the automatic windshield wipers came on. The right passenger side wiper arm broke off and went flying over the vehicle. Fortunately the vehicle behind me was far away and was able to maneuver out of the way. I checked and the whole arm broke, not the wiper blade. The drivers side is fine. I read that this is a common issue and that many drivers have had the exact issue on the same side. This spans over several years. I saw from 2008 Q7 to 2016.

Engine
Filed May 2, 2025SC

Engine started knocking. Excessive use of oil in vehicle. Even after putting oil in and getting the oil changed several times, the vehicle constantly leaks and is consuming massive amounts of oil.

Fuel System, Gasoline
Filed Sep 21, 202360,000 milesCA

The contact owns a 2015 Audi Q7. The contact stated while refueling the vehicle, the fuel gauge failed to properly indicate that the fuel tank was full. The contact continued refueling the vehicle, and fuel started spilling from the filler neck. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel pump flange. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 17V298000 (Fuel System Gasoline). The VIN was included, and the vehicle was repaired. The manufacturer was notified of the failure but was unable to assist. The contact was informed that the vehicle had been repaired by the previous owner. The failure mileage was 60,000.

Structure
Filed Aug 3, 202392,000 milesCA

The contact owns a 2015 Audi Q7. The contact stated while driving approximately 40 MPH and making a left turn, water started leaking from the firewall on the driver's side, and the accelerator pedal became wet. The contact stated that her foot slipped off the pedal and she nearly lost control of the vehicle. There was no warning light illuminated. The contact stated that water had been leaking on the driver's side and on the passenger's side foot well for over a year. The contact stated that she had contacted an unknown dealer and was informed that water was leaking due to A/C condensation. The contact stated that the failure had been reoccurring intermittently, and would cause her foot to slip off the pedals. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure. The failure mileage was approximately 92,000.

Fuel/Propulsion System
Filed Apr 20, 2023WA

Audi Denied Emissions Warranty for covered item.

Structure › Body
Filed Apr 18, 2023MO

Driving down the highway, 70 mph, and the middle panel of the panoramic sunroof just shattered. Nothing struck the glass, and the highway was smooth; no potholes or bumps.

Engine
Filed Mar 3, 2023NC

The issue is with the engine , the engine has started burning oil after 80000 miles , I have to put a quarter oil every 500 miles , which is not good for the environment, because it burns oil, and pollutes the environment and causing health issues among living things, I am really concerned about it and I have humble request to nhtsa should take action against audi, and I have seen most of Audi engine burns oil , It is requested to recall those audi vehicle, audi has to fix it, thank you

Engine
Filed Jan 22, 2023NY

The car constantly needs to get oil. It is unreal that I went for a top off and the next day the oil light is on. The car has always been serviced by the dealer's service center, however no sense is made about this problem. The tail pipes show black that gives proof of oil burning no signs of oil leakage over the hood. I think this is a hazard that could only be after the damage is done. I have had to get oil put into the car thrice within the same week.

Air Bags
Filed Jan 20, 202380,000 milesMA

The contact owns a 2015 Audi Q7. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the air bags needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but no additional assistance was provided. The approximate failure mileage was 80,000.

Vehicle Speed Control
Filed Jul 5, 2022VA

On 7/4 as I was merging onto the highway I was accelerating to merge onto the main lanes of traffic. I pressed on the accelerator to pickup speed, but when I let off the pedal the vehicle felt like it was continuing to accelerate similar to being on cruise control. I felt like I did not have control of the vehicle. I pressed on the brake pedal and let go to see if it would disengage the acceleration, but it did not. I then continued to press down on the brake pedal and pull over to the emergency lane and park the car. I had total of 6 passengers in vehicle with me, 4 adult and 2 children. After being pulled over I checked to insure the pedal was not stuck on any floor mats, and it was not. I was lucky that there was no traffic on the holiday to avoid any collisions. I carefully resumed to my destination and the vehicle operated normally. I reported to AudiUSA via online chat requesting advice. They suggested I contact a local service center who would charge me to diagnose the vehicle. I have not taken any steps yet given they typically will charge me regardless of determining any issues and identify some other upsell opportunity for service. I'm wondering if anyone else has reported this experience for an Audi Q7 2015 and any actions taken. Also if there is any government programs for safety inspections for unintended acceleration of vehicles. I would have expected Audi or any manufacturer to offer a complimentary inspection given the safety concerns. Thanks.

Service Brakes
Filed Nov 18, 2021GA

ABS sensor failed. Caused the warning lights to come on showing failure. The rear brakes locked up in an intersection as a result of sensor failure and I narrowly avoided a serious accident. This has happened twice. Each time when a sensor failed.

Air BagsCrash1 injured
Filed Sep 3, 202170,000 milesCO

The contact owned a 2015 Audi Q7. The contact stated while driving at 45 mph, a vehicle from the opposite side made a left turn while the contact was driving straight which caused the contact to T-bone and hit that other vehicle on the front and rear passenger side. The air bags did not deploy. The vehicle's front end was caved in which caused damage to the radiator and brake line. The contact had a concussion and bruises on the upper chest due to the seat belt and whiplash. There was no medical treatment at the scene, but the contact did go to the hospital the next day. A police report was filed. The vehicle was towed to a tow yard where the vehicle was later deemed a total loss. The manufacturer was made aware of the failure. The failure mileage was approximate 70,000.

Fuel/Propulsion System
Filed Aug 16, 2021AZ

Code P00455 check engine light. When I fuel gas tank, fuel pours out from driver's side. Fuel fill is on passenger's side of car.

Engine
Filed Jul 3, 2021MO

I am writing to report a problem with Faulty electronic control monitors (ECM). This is a vehicle safety problem, because if the ECM is faulty, drivers won't know when there is truly a problem. Approximately 2 weeks ago, my vehicle check engine light came on. I don't drive the car that often, so I scheduled an appointment and took a picture. The day of my appointment the light wasn't on. The report number 251149 shows a diagnosis of a faulty ECM. I believe there is a problem with the manufacturing, because my car is a 2015 and report numbers 185124 and 180866 also reflect faulty information and electronic control monitors. This shouldn't happen in a car that is ~6 years old and has only 50,000 miles.

Engine
Filed Jun 10, 2021CO

The intake pipe between the intercooler and turbo consists of 2 pieces joined with 2 bolts. I was told by the Audi service tech that both of these bolts backed out and the pipe dislodged mid operation, disrupting air flow. Throttle was suddenly completely unresponsive and I was forced to coast to the shoulder of the highway with no throttle control. Link to video sent by service tech: https://app.quik.auto/j/356eeb5b

Power Train
Filed Nov 15, 202055,000 milesOR

THE FRONT DIFFERENTIAL FAILED WHILE DRIVING THROUGH A BUSY CITY INTERSECTION. AFTER COASTING TO A STOP AND PUSHING THE VEHICLE OUT OF THE ROAD, NONE OF THE FORWARD OR REVERSE GEARS WOULD ENGAGE. TOWED THE VEHICLE TO THE DEALERSHIP, WHO IS ORDERING A NEW FRONT DIFFERENTIAL FROM GERMANY.

Air Bags
Filed Jul 6, 2020NY

MY PASSENGER AIRBAG LIGHT IS ON AND MY AC BLOWER IS NOT WORKING

Engine
Filed May 11, 2020105,500 milesAL

PER AUDI DEALERSHIP AND FIDELITY WARRANTY, CLEANING OF THE SECONDARY AIR PORTS ARE NOT CONSIDERED ESSENTIAL ENOUGH TO BE COVERED BY THE EXTENDED WARRANTY. I WAS GIVEN THE REASONING THAT CLEANING IS NOT CONSIDERED A FAILURE OF PARTS; AND THEREFORE, DOES NOT MEET WARRANTY COVERAGE REQUIREMENTS, ALTHOUGH IT DOES ILLUMINATE THE CHECK ENGINE LIGHT AND IS DEEMED CRITICAL BY THE AUDI TECHNICIAN. *TR

Visibility/Wiper
Filed May 9, 202061,000 milesMA

THE PASSENGER SIDE WIPER BROKE IN HEAVY RAIN. I CALLED THE COMPANY AND THEY REFUSED TO FIX BECAUSE IT IS OUT OF WARRANTY EVEN THOUGH THIS IS A KNOWN AND COMMON PROBLEM. *TR

20 of 44 complaints, reproduced as filed.

Across model years

Worst on record: 2017
YearComplaintsRecallsFiresDeathsAssessment
20261100Routine
202516200Routine
20242300Routine
202316300Routine
202218300Routine
202173900Routine
202027510Routine
201961400Routine
2018142300Routine
2017319730Above average
20162100Routine
2015 — this page44200Routine
201445200Routine
201341310Routine
201229400Routine
201123400Routine
201029300Routine
200921310Routine
200833300Routine
200795310Routine

Compare every Q7 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Feb 15, 2023. Source: NHTSA Office of Defects Investigation.