Volkswagen Group of America, Inc.: Fuel System, Gasoline › Delivery › Fuel Pump
Volkswagen Group of America, Inc. reported this defect to federal regulators on May 3, 2017 and put the number of vehicles at risk at 240,487. The repair is free for as long as the recall stands.
The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2017 Audi Q5 and 2013-2017 Audi Q7 vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.
The risk
A fuel leak in the presence of an ignition source increases the risk of a fire.
The remedy
Audi will notify owners, and dealers will replace the fuel pump flange if cracks are present. Flanges that do not have cracks will have a protective film applied. These repairs will be performed free of charge. The recall began July 3, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20Z8. Note: This recall is an expansion of recall 16V-660.
8 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2017 Audi Q5 | 42 | 5 | 0 | 3 |
| 2016 Audi Q5 | 78 | 5 | 1 | 10 |
| 2015 Audi Q5 | 100 | 6 | 1 | 3 |
| 2015 Audi Q7 | 46 | 2 | 0 | 1 |
| 2014 Audi Q5 | 105 | 5 | 1 | 5 |
| 2014 Audi Q7 | 46 | 2 | 0 | 3 |
| 2013 Audi Q5 | 89 | 5 | 4 | 1 |
| 2013 Audi Q7 | 44 | 3 | 1 | 3 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 17V298000.
Full record for the 2017 Audi Q5 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →