2025 Audi Q4 Sportback E-Tron

Routine

Owners filed 4 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 2 times.

Most common 2025 Audi Q4 Sportback E-Tron problems

2 of the 4 complaints (50%) are about the electrical system.

ComponentReportsCrashesFiresInjuries
Electrical System2
000
Vehicle Speed Control › Accelerator Pedal · throttle and acceleration1
100
Air Bags · airbags1
100

2 safety recalls

Part 573 reports
Electrical System › Propulsion System › Traction Battery26V698000
Filed Oct 21, 20269,048 vehiclesVolkswagen Group of America, Inc.

Defect. Volkswagen Group of America, Inc. (Audi) is recalling certain 2024-2025 Q4 E-Tron and Q4 Sportback E-Tron vehicles. The high voltage battery may fail and cause a fire.

Risk. A vehicle fire increases the risk of injury.

Remedy. Owners are advised to only charge their vehicles to a maximum of 80% capacity until the repair has been completed. The remedy is currently under development. Interim letters notifying owners of the safety risk are expected to be mailed December 18, 2026. Additional letters will be sent once the remedy is available. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 93SK. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 23, 2026.

Electrical System › 12v/24v/48v Battery25V125000
Filed Feb 28, 202513,769 vehiclesVolkswagen Group of America, Inc.

Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 AUDI Q4 E-Tron SUV, AUDI Q4 E-Tron Sportback, and 2024 ID.4 vehicles. The on-board charger (OCDC) may fail and stop charging the 12-volt battery, which can result in a loss of drive power.

Risk. A loss of drive power increases the risk of a crash.

Remedy. Dealers will replace the OCDC, free of charge. Owner notification letters were mailed on May 20, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93CJ. Audi's number for this recall is 93FR.

All 2 campaigns on file, newest first.

What owners reported

Newest filings
Air BagsCrash
Filed Oct 28, 2026SC

Vehicle: 2025 Audi Q4 e-tron Premium Plus quattro Safety concern: Side airbags failed to deploy during a significant driver's-side collision. On XXX, I was driving my 2025 Audi Q4 e-tron at approximately 45 mph in [XXX] when another vehicle, a Hyundai, struck the driver's side of my Audi near the front driver's door and front wheel area. Immediately before the collision, I noticed the other vehicle in my left peripheral vision and heard tires screeching. I do not know the Hyundai's actual speed. The impact caused extensive damage to the driver's side of my Audi, including the front and rear driver's-side doors, door seals, and surrounding structure. The front driver's door could not be fully closed afterward. My head struck the driver's-side window during the collision, and my glasses were dislodged. I was evaluated in an emergency department and diagnosed with a concussion. Despite the significant driver's-side impact, neither the driver's side curtain airbag nor the driver's seat-mounted side airbag deployed, to my knowledge. The airbags in the striking Hyundai reportedly deployed. My Audi continued traveling mostly straight after the collision until I brought it to a stop. I observed that the Hyundai had rotated after the collision. I am concerned that the Audi's side-impact restraint system may not have functioned as intended. I am requesting that NHTSA review this incident as a possible airbag nondeployment safety issue. Following the collision, the myAudi app displayed

Electrical System
Filed Sep 26, 2026TX

I tried to charge my Q4 at home, the charging connector to the car had warning red light. So, I checked up dashboard. It's said that AC charging is limited. Eventually, I can't charge. I went to the audi dealer. They said it's simple software issue. Waited 2 hours, one day works fine. Same issue. They don't know what to do. I am still wating from audi USA.

Vehicle Speed Control › Accelerator PedalCrash
Filed Sep 11, 202614,000 milesCA

The contact owns a 2025 Audi Q4 Sportback E-tron. The contact stated that while the vehicle was inside the car wash, the contact shifted the transmission from neutral(N) to drive(D), but the vehicle experienced unintended acceleration. The contact lost control of the vehicle and crashed into the car wash wall, damaging the front driver's side of the vehicle. Police arrived at the scene, but no police report was filed because the crash had occurred on private property. The vehicle was towed to a tow yard. The dealer was notified of the failure. The failure mileage was approximately 14,000.

Electrical System
Filed Apr 10, 2026VA

Vehicle fail to start in drive mode. Noticed "Electrical System malfunction" error. Notified Audi chantilly. So far they didn't provide any loaner vehicle from Audi.

All 4 complaints, reproduced as filed.

Across model years

Worst on record: 2024
YearComplaintsRecallsFiresDeathsAssessment
20260100Routine
2025 — this page4200Routine
20245200Routine
20233100Routine
20220100Routine

Compare every Q4 Sportback E-Tron year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Oct 21, 2026. Source: NHTSA Office of Defects Investigation.