Volkswagen Group of America, Inc.: Electrical System › 12v/24v/48v Battery
Volkswagen Group of America, Inc. reported this defect to federal regulators on Feb 28, 2025 and put the number of vehicles at risk at 13,769. The repair is free for as long as the recall stands.
The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 AUDI Q4 E-Tron SUV, AUDI Q4 E-Tron Sportback, and 2024 ID.4 vehicles. The on-board charger (OCDC) may fail and stop charging the 12-volt battery, which can result in a loss of drive power.
The risk
A loss of drive power increases the risk of a crash.
The remedy
Dealers will replace the OCDC, free of charge. Owner notification letters were mailed on May 20, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93CJ. Audi's number for this recall is 93FR.
5 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2025 Audi Q4 E-Tron | 4 | 2 | 0 | 0 |
| 2025 Audi Q4 Sportback E-Tron | 4 | 2 | 0 | 2 |
| 2024 Audi Q4 E-Tron | 22 | 4 | 0 | 2 |
| 2024 Audi Q4 Sportback E-Tron | 5 | 2 | 0 | 0 |
| 2024 Volkswagen Id.4 | 53 | 9 | 1 | 4 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 25V125000.
Full record for the 2025 Audi Q4 E-Tron → · Recalls carrying a do-not-drive advisory → · Where this data comes from →