Page 9 of 9 · complaints 401–441 of 441

2019 Acura RDX complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2019 record →

Unknown or Other
Filed Jul 11, 201930 milesWA

THE APPLE CARPLAY INTERFACE IS SERIOUSLY FLAWED. WHEN IPHONE IS CONNECTED TO RDX THE MAJOR PROBLEM IS WHILE PLAYING TUNES OR USING ANY OF THE APPS THE SCREEN FREEZES AND/OR THE SOUND DROPS OUT. IT BECOMES A SAFETY ISSUE WHEN HANDS FREE NO LONGER APPLIES AND HUMAN INTERVENTION IS REQUIRED, INCLUDING UNPLUGGING IPHONE AND REPLUGGING IPHONE TO RDX, USING TOUCHPAD TO TRY TO UNFREEZE THE INFOTAINMENT DISPLAY. THIS SOUND OR APP DROPOUT ISSUES OCCUR WHILE BOTH STATIONARY AND IN MOTION, DRIVING MOSTLY.

Power Train
Filed Jul 8, 20193,850 milesAR

TWICE NOW UNDER 5400 MILES, WHILE DEPRESSING GAS PEDDLE TO PASS ON AN INTERSTATE AT AROUND 70 MPH, THE CAR TOTALLY LOSES POWER AND ENGINE LIGHT COMES ON LEAVING US IN A VERY UNSAFE POSITION IN THE FAST LANE OF TRAVEL. WE BARELY AVOIDED COLLISIONS MAKING IT TO THE SHOULDER. AFTER RESTARTING THE CAR, THE ENGINE LIGHT IS OFF AND CAR APPEARS TO OPERATED NORMALLY AGAIN. ACURA COULD NOT FIND ANY CODES IN CPU AND TOLD US TO BRING IT BACK IF HAPPENS AGAIN. OPENED A TICKET ON ACURA'S WEB SITE - NO REPLY FOR NEARLY A WEEK NOW.

Power Train
Filed Jul 4, 20193,900 milesTX

WHILE TRAVELING CROSS COUNTRY ON THE SECOND DAY OF TRAVEL I ATTEMPTED TO ACCELERATE TO PASS A CAR AT APPX 75 MPH AND MY CAR SUDDENLY AND RAPIDLY STARTED TO DECELERATE. I NOTICED THAT THE "CHECK ENGINE" LIGHT WAS ON AND I COULD ONLY REACH SPEEDS OF APPX 40MPH. ONCE I MADE IT TO THE SHOULDER I TURNED THE VEHICLE OFF AND WAITED APPRX 1 MINUTE BEFORE RESTARTING. AFTER RESTARTING, I PRECEDED TO COMPLETE THE TRIP WITHOUT FURTHER INCIDENT. I HAVE NOT EXPERIENCED THIS CONDITION SINCE THE REPORTED INCIDENT. I CONTACTED MY DEALER AND NOTIFIED THEM OF THE EVENT AND THEY SAID THEY ARE NOT AWARE OF THIS CONDITION.

Service Brakes
Filed Jun 28, 20192,000 milesWA

THE BRAKES SQUEAK LOUDLY ALL THE TIME WHEN I COME TO A STOP OR APPLY PRESSURE. I HAVE BEEN TO THE DEALERSHIP 3 TIMES AND HAD THEM REPLACED ALSO CALLED ACURA CORPORATE. ITS A KNOWN PROBLEM THAT THEY ARE LOOKING INTO BUT I DON'T FEEL SAFE IN THIS VEHICLE ANYMORE.I FEEL LIKE MY LIFE IS IN DANGER EVERYDAY DRIVING THIS CAR. PURCHASED AT ACURA OF SEATTLE.

Air Bags
Filed Jun 28, 201922,000 milesAZ

PASSENGER SIDE FRONT AIRBAGS TURNS OFF RANDOMLY WHILE SEAT IS OCCUPIED BY SOMEONE OVER 100 LBS. THIS HAS HAPPENED WHEN STARTING THE CAR OR AFTER TRAVELING. IT HAS OCCURRED ON ANY TYPE OF ROAD AND WHILE THE PASSENGER IS SITTING SQUARELY IN THE SEAT AND THE SEAT BELT IS FASTENED. THE CAR HAS BEEN IN THE SHOP FOR REPAIRS 3 TIMES AND WAS TOLD THEY COULD NOT DUPLICATE PROBLEM AND RETURNED CAR WITH NOTHING DONE. ON THE THIRD VISIT THE SERVICE MANAGER TOLD ME THAT IT WAS A DUEL SENSOR AND READ LOW THAN ACTUAL WEIGHT.

Power Train
Filed Jun 27, 20191,000 milesVA

I KNOW BY NOW THE PUBLIC MAY REALIZE ALL THE ISSUES SURROUNDING THE 2019 RDX MODEL. I PURCHASED ONE THREE MONTHS AGO. WHILE THERE ARE A HOST OF IMPORTANT ISSUES/PROBLEMS I HAVE SEEN WITH THE VEHICLE, ALL 'APPEAR' TO BE SOFTWARE RELATED, I WOULD LIKE TO EXPRESS MY CONCERN WITH ONE SPECIFIC ISSUE. THE THROTTLE IS DELAYED WHEN ACCELERATING FROM A STANDSTILL UP TO 10 MPH, BUT CAN ALSO HAPPEN AT HIGHER SPEEDS. THIS APPEARS TO BE DEPENDENT ON THE RPM. THIS OCCURS IN COMFORT AND SPORT MODES. THE DELAY IS ONE TO TWO SECONDS. THIS DELAY IS CRITICAL WHEN SAY, TAKING A TURN CROSSING TRAFFIC. YES, THERE ARE MANY CUSTOMERS WITH THE SAME PROBLEM. I SEE THIS AS A SAFETY ISSUE, JUST AS BAD AS, FOR EXAMPLE, BRAKES NOT ACTUALLY BEING APPLIED FOR 1 OR TWO SECONDS AFTER BEING PHYSICALLY APPLIED, OR MAYBE THE CLUTCH BEING DELAYED IN A MANUAL TRANSMISSION BY TWO SECONDS. THIS WOULD NEVER BE ACCEPTABLE IN THE MARKETPLACE, BUT YET SOMEHOW AN AUTOMATIC TRANSMISSION IS OK TO BE DELAYED. WE RDX OWNERS HAVE RECEIVED A SOFTWARE UPDATE IN FEBRUARY. I FEEL THIS IS UNACCEPTABLE. IT APPEARS THE VEHICLE WAS NOT READY FOR PRODUCTION 2 YEARS AGO, AND HAS YET TO SEE CRITICAL PROBLEMS FIXED. I HAVE BEEN TO THE DEALER WHERE THEY DID A CLUTCH PROCEDURE AND PASSED ON RESULTS TO ACURA. THIS PROCEDURE DID NOT FIX THE ISSUE, AND I HAVE PASSED THIS INFO ONTO THE DEALER.

Engine
Filed Jun 12, 201919,200 milesSC

I WAS DRIVING ON A MAJOR HIGHWAY ACCELERATING TO ENTER A TOLL LANE. THE ENGINE LIGHT STARTED FLASHING AND I LOST ACCELERATION ABILITY IMMEDIATELY. I HAD TO CROSS 6 LANES TO GET TO SHOULDER ACROSS A MAJOR HIGHWAY.. I HAD ALREADY BEEN DRIVING FOR 1.5 HOURS WITH NO ISSUES. THE DEALERSHIP SAYS THERE IS NO RECORD OF THE ISSUE IN THE CAR LOGS AND THEREFORE NOTHING THEY CAN DO. THIS WAS A VERY DANGEROUS SITUATION AND I WAS LUCKY THAT FELLOW DRIVERS ALLOWED MY LIMPING VEHICLE ACCESS TO THE SHOULDER BEFORE THE CAR COMPLETELY STOPPED. SHUTTING OFF AND TURNING BACK ON THE CAR RESET THE ISSUE AND I WAS ABLE TO DRIVE NORMALLY. ENGINE IDLE STOP NO LONGER WORKED AFTER THIS HAPPENED. I HAD PASSED THROUGH A MAJOR RAINSTORM PRIOR TO THIS ISSUE - NOT SURE IF THAT WAS RELATED.

Engine
Filed Jun 3, 2019500 milesCA

AFTER LEAVING WORK ON MAY 16, 2019, I ACCELERATED FROM A STOP LIGHT ONTO HIGHWAY 1 IN SAN LUIS OBISPO. IMMEDIATELY, THE CAR STALLED, LOST ALL POWER, AND A WARNING LIGHT ILLUMINATED STATING "AWD MALFUNCTION, AWD NOT AVAILABLE." I PULLED OFF THE ROAD, TURNED THE CAR OFF. I RE STARTED A COUPLE MINUTES LATER, AND MADE IT HOME. HOWEVER, THE CAR APPEARED TO BE OPERATING ON ABOUT 50% POWER, AS IT STRUGGLED TO MAINTAIN HIGHWAY SPEEDS.

Engine
Filed Jun 2, 20198,000 milesWI

WHILE DRIVING ON A 2 LANE HIGHWAY ON MAY 25, 2019, I ATTEMPTED TO PASS A SLOWER MOVING VEHICLE BY FLOORING THE GAS TO OVERTAKE THEM, AND CROSSING THE HASHED HIGHWAY LINE. I WAS DRIVING IN AN AREA WHERE THE ROAD UNDULATED, SO PASSING WAS ONLY LEGAL IN STRETCHES WHERE THE ROAD WAS FLAT WITH DISTANT VISIBILITY. AS I MOVED OVER AND FLOORED IT TO PASS, THE CAR HESITATED AND LOST PROPULSION, AND THE ENGINE LIGHT BEGAN FLASHING. I WAS FORCED TO TRANSITION FROM AN AGGRESSIVE, BUT LEGAL, PASSING MANEUVER, TO SWINGING BACK INTO POSITION BEHIND THE VEHICLE I WAS ATTEMPTING PASS, AND IN FRONT OF ANOTHER VEHICLE TAILING ME, BUT NOW I WAS LOSING SPEED. THE CAR BEHIND ME WAS FORCED TO BRAKE HARD, AND MY MECHANICAL FAILURE PUT THEM AND ME AT RISK. AS I SLOWED DUE TO LOST POWER WHILE IN LIMP MODE, I MOVED TO THE SHOULDER, SHUT OFF MY CAR, AND WAITED A FEW MINUTES. I RESTARTED AND EXPERIENCED NO CONTINUING ISSUE. THIS ISSUE IS SO FAR ISOLATED IN MY EXPERIENCE, HOWEVER I HAVE RESEARCHED IT ON THE FOLLOWING SITE AND SEE MULTIPLE REPORTS OF THE SAME ISSUE: HTTPS://ACURAZINE.COM/FORUMS/3G-RDX-PROBLEMS-FIXES-458/LIMP-MODE-2019-SPEC-971802/PAGE3/.

Engine
Filed May 26, 20195,600 milesTX

MY ACURA HAS "STALLED" TWICE NOW WHILE PASSING (ONCE AT ABOUT 4800 MILES AND THE OTHER AT ABOUT 5600 MILES ON ODO). BOTH TIMES THE CAR WAS IN CRUISE CONTROL AND LANE KEEP ASSIST AND TRAVELING ON A HIGHWAY AT ABOUT 60MPH. BOTH TIMES I WAS OVERTAKING A LARGE VEHICLE THAT WAS TO THE RIGHT OF ME. BOTH TIMES, I PUT THE PEDAL TO THE FLOOR, THE CAR ACCELERATED FOR ONLY A SPLIT SECOND, THEN LOST ALL POWER, THE ENGINE LIGHT STARTED BLINKING AND WENT INTO LIMP MODE. I HAD TO CUT ACROSS SEVERAL LANES OF TRAFFIC WITH NO ENGINE POWER TO GET THE SHOULDER. (VERY DANGEROUS.) BOTH TIMES, WHEN I SHUTDOWN AND IMMEDIATELY RESTARTED THE CAR, IT THEN RAN NORMALLY. HOWEVER, BOTH TIMES AFTER THIS HAPPENED, THE CAR'S IDLE START/STOP FUNCTION STOPPED WORKING (THE ENGINE NEVER SHUT OFF AT STOPS). SO FAR, I HAVE NOT BEEN ABLE TO PURPOSELY RECREATE THE PROBLEM WHEN I TRY TO DO SO IN SAFE DRIVING CONDITIONS. THE FIRST TIME I TOOK IT TO THE DEALERSHIP, THEY DIDN'T FIND ANY CODE OR ANYTHING WRONG WITH IT. HOWEVER, WHATEVER THEY DID CAUSED THE IDLE START/STOP FUNCTION TO START WORKING AGAIN. THIS TIME IT HAS BEEN 6 DAYS AND THE IDLE START/STOP FUNCTION HASN'T ACTIVATED ONCE (I HAVE NOT RETURNED TO DEALER YET). ACURA CLIENT RELATIONS CLAIMS THEY WILL HAVE A FIELD TECHNICIAN TEST MY CAR, BUT I MAY HAVE TO WAIT WEEKS OR MONTHS FOR THAT TO HAPPEN. OTHER OWNERS ARE REPORTING NEAR IDENTICAL PROBLEMS ON HTTPS://WWW.CARCOMPLAINTS.COM/ACURA/RDX/2019/ENGINE/ENGINE.SHTML THIS IS GOING TO RESULT IN A CAR CRASH AT SOME P

Air Bags
Filed May 8, 20191,000 milesFL

SINCE I PURCHASED THE VEHICLE, THE PASSENGER AIRBAG LIGHT DOES NOT ALWAYS GO OUT EVEN WITH MY WIFE WHO WEIGHS 105 LBS IS PROPERLY SEATED WITH SEAT BELT ON.VEHICLE IS PARKED. IN ORDER TO CLEAR THIS, I NEED TO TURN OFF VEHICLE AND RE-START. THIS HAPPENS ON OCCASION BUT IS NOT EVERY TIME. DEALER HAS CHECKED SEVERAL TIMES AND SAID THEY CALIBRATED THE SEAT WEIGHT TO 65 LBS. MY VEHICLE HAS BEEN IN SERVICE AT LEAST 4 TIMES FOR THIS ISSUE AND OTHERS THAT ARE INTERMITTENT. I HAVE SEVERAL PHOTOS AND VIDEOS OF THIS ISSUE AND HAVE CURRENTLY FILED LEMON LAW FOR THIS VEHICLE

Air Bags
Filed May 7, 2019200 milesCA

I JUST PURCHASED THE VEHICLE A WEEK AGO (4/30/2019) AND THE PASSENGER AIR BAG OFF LIGHT IS MALFUNCTIONING. THE DEALER TELLS ME THE LIGHT IS SUPPOSED TO BE ON WHEN NO ONE IS SITTING ON THE SEAT AND THAT THE PASSENGER MUST BE ABOVE 65 POUNDS FOR THE LIGHT TO BE TURNED OFF, BUT MY MOTHER, WHO WEIGHS 95 POUNDS, SAT IN IT LAST WEEKEND AND THE LIGHT REMAINED. I HAVE A PHOTO AND VIDEO. SEEMS LIKE MORE PEOPLE ARE HAVING THE SAME PROBLEM, AS READ IN ACURAZINE.COM. THIS HAPPENS SPORADICALLY. THE LIGHT ISN'T ON WHEN I START THE CAR WITH MOM SITTING ON IT, THEN IT COMES ON EVEN WHEN SHE'S APPLYING HER WEIGHT (95 POUNDS) ON THE SEAT. THE CAR IS IN THE DEALERSHIP BUT BASED ON WHAT I'VE READ ONLINE IT DOESN'T SEEM LIKE IT GETS FIXED.

Service Brakes
Filed May 6, 2019MA

SINCE PURCHASING CAR, I'VE HAD: SQUEAKY BRAKES. ACURA IS AWARE BUT DOES NOT HAVE FIX. LANE DEPARTURE ISSUE. A LOT OF "FALSE POSITIVES" WHICH CAUSES CAR TO SHAKE AND SLOW DOWN - VERY DANGEROUS WHEN ANOTHER CAR IS DRIVING BEHIND. ACURA IS AWARE BUT DOES NOT HAVE FIX. ISSUES WITH RADIO AND APPLE CARE. DOES NOT WORK INTERMITTENTLY. ACURA HAS DONE SOFTWARE UPDATE TO FIX BUT STILL HAVE PROBLEMS. SQUEAKY WIPERS. WERE REPLACED IN SEPTEMBER. NEED ANOTHER REPLACEMENT.

Electrical System
Filed Apr 29, 20198,000 milesTX

TRYING TO OVERTAKE SLOWER CAR ON TWO LANE ROAD AT APPROXIMATELY 60MPH, CAR LOST ALL POWER WENT INTO "LIMP MODE" FORCED TO FIND WAY OFF ROAD ON BUSY ROAD. USING 93 OCTANE GAS, SUNNY DAY. WAITED FEW MINUTES RESTARTED VEHICLE. EXTREMELY DANGEROUS SITUATION.

Unknown or Other
Filed Apr 24, 20195,100 milesCA

AFTER APPLE'S IOS UPDATE FOR IPHONE, APPLE CARPLAY HAS BECOME UNSTABLE AND CRASHES FOR NO APPARENT REASON RESULTING IN ACTIVE NAVIGATION SERVICES WHILE DRIVING, BECOMING UNUSABLE WITHOUT WARNING. RESTARTING THE ACURA TECHNOLOGY AND/OR THE IPHONE RESULTS IN CONTINUED SPORADIC BUT UNUSEABLE OPERATION. THIS CAN RESULT IN SEVERE DRIVER DISTRACTION AND LEAD TO COLLISIONS RESULTING IN INJURY OR DEATH TO THE VEHICLE OCCUPANTS. ACURA HAS INDICATED TO ME THAT THEY HAVE RECEIVED A NUMBER OF COMPLAINTS OF THIS NATURE AND IS LOOKING INTO IT. CALLS TO APPLE SUPPORT HAVE RESULTED IN AN ATTITUDE OF INDIFFERENCE AND ATTEMPTS TO ATTRIBUTE THE ISSUE TO ACURA & GOOGLE. APPLE'S CURRENT RESPONSE IS TO SEND AN EMAIL TO [email protected]. THE RESPONSE I AM SEEKING IS TO REQUIRE APPLE/ACURA TO INFORM ACURA CUSTOMERS THAT CARPLAY IS CURRENTLY EXPERIENCES ISSUE AND MAY UNEXPECTEDLY CEASE OPERATION WHILE IN USE AND ADVISE CUSTOMERS TO REFRAIN FROM USING IT UNTIL THE ISSUE IS REMEDIED IN ORDER TO AVOID DRIVER DISTRACTION RESULTING IN POSSIBLE COLLISIONS. ADDITIONALLY I WOULD LIKE TO SEE APPLE & ACURA SETUP SPECIAL EMAIL ADDRESSES FOR OWNERS TO REPORT CARPLAY AND TECHNOLOGY ANOMALIES, WITH A TRACKING SYSTEM IN PLACE TO RESEARCH, ADDRESS THE ISSUES, AND EXPEDITE THE RESOLUTION OF THEM.

Power Train
Filed Apr 22, 201915,000 milesMN

VEHICLE LOSES ALMOST ALL ENGINE POWER UNDER HARD ACCELERATION. THIS FAULT REQUIRES YOU TO STOP THE VEHICLE AND RESTART TO CONTINUE. ENGINE LIGHT FLASHES YELLOW. THE FIRST TIME THIS OCCURRED WAS AT HIGHWAY SPEED IN A PASSING SITUATION. THE SECOND TIME WAS DURING A FREEWAY MERGE. BOTH INSTANCES COULD HAVE ENDED BADLY AS THE FREEWAYS WERE BUSY AND OTHER VEHICLES AROUND ME WERE TRAVELING AT SPEED. THE FIRST INCIDENT WAS REPORTED TO THE DEALERSHIP AND TO ACURA CORPORATE. NOTHING WAS NOTED AS FAULTY OR CORRECTED.

Engine
Filed Apr 21, 20196,000 milesGA

A COUPLE OF DAYS AGO, ONAPRIL 19TH, MY WIFE AND I WERE DRIVING THROUGHCOLUMBUS, GA. IT WAS AROUND 7:00 AM AND RAINING. WE HAD BEEN DRIVING ABOUT 1 1/2 HOURS ANDWE WERE ONLY GOING AROUND30 MPH WHEN I ACCELERATED TO PASS A DUMP TRUCK. THE 2019 RDX (6000 MILES) STARTED ACCELERATING AND THEN LOST ALL POWER. I WAS ABLE TO LIMP OVER TO THE SIDE OF THE ROAD WITHOUT GETTING RUN OVER BY THE DUMP TRUCK BUT IT A WAS VERY SCARY COUPLE OF MINUTES. ITURNED THE RDX OFF FOR A MINUTE, RESTATED AND THEN CONTINUED OUR TRIP. I TOOK THE RDX TO THE ACURA DEALER IN MACON THE FOLLOWING DAY AND EVEN THOUGH THE CHECK ENGINE LIGHT CAME ON NO CODES WERE STORED. THE SERVICE DEPARTMENT DID A HARD RESET OF THE SYSTEM HOPING TO FIX THE PROBLEM. THEY SEEM TO THINK THAT ACURA IS COMING OUT WITH A SOFTWARE FIX SOON BUT THAT ALWAYS SEEMS TO BE THE STANDARD ANSWER. I'M NOW AFRAID TO LET MY WIFE DRIVE THE RDX. ACURA NEEDS TO FIX THIS PROBLEM ASAP BEFORE SOMEONE GETS KILLED.

Vehicle Speed Control
Filed Apr 19, 20193,970 milesCA

UNCONTROLLED ACCELERATION IN THE TWO EPISODES THAT I DESCRIBED TO THE DEALER WHEN I BROUGHT THE CAR IN FOR SERVICE, I WAS UNAWARE OF THE ACC FEATURE. I HAD NOT YET, AND HAVE STILL NOT, USED ANY CRUISE CONTROL OR ACC. #1. I WAS IN A PARKING LOT OF A COSTCO. I HAD JUST STARTED THE CAR, BACKED OUT OF A SPOT, AND PROCEEDED TO THE END OF THE ROW, WHERE I WOULD NOW TURN LEFT ONTO THE MAIN 2 LANE (1 IN EACH DIRECTION) FEEDER INTO THE PARKING LOT, FROM THE PUBLIC STREET. THERE WAS SOME TRAFFIC COMING FROM THE LEFT AND SOME COMING FROM THE RIGHT, BUT THERE WAS ROOM TO MERGE AND TURN LEFT ONTO THIS FEEDER, TO EXIT THE LOT. AS I BEGAN TO TURN THE WHEEL AND SLOWLY PRESS ON THE GAS PEDAL, THE CAR BEGAN TO ACCELERATE ' AT A MUCH FASTER RATE THAT WAS SAFE IN THE PARKING LOT, AS THERE WERE OTHER ROWS STILL FEEDING INTO THIS EXIT DRIVE. I SLAMMED ON THE BRAKES, AND THE CAR STOPPED. #2. I HAD BEEN DRIVING ON THE FREEWAY FOR AT LEAST 20 MINUTES AND THEN EXITED THE FREEWAY TO GO HOME. AS I NEARED THE LEFT TURN TO ENTER OUR STREET, I STOPPED TO LET ONCOMING TRAFFIC CLEAR, AND THEN I RELEASED THE FOOT BRAKE AND BEGAN TO TURN AND SLOWLY PRESS ON THE GAS PEDAL. AGAIN, THE CAR BEGAN TO ACCELERATE AT A FASTER RATE THAN WAS SAFE ONTO OUR NARROW STREET AND UP A SMALL HILL WITH LIMITED VISIBILITY. AGAIN, I SLAMMED ON THE BRAKES, AND THE CAR STOPPED ' THANKFULLY OUT OF THE ONCOMING TRAFFIC THAT I HAD JUST CROSSED. IN BOTH SCENARIOS, I HAD NOT BEEN USING ANY CRUISE CONTROL OR ACC. IT APPEARS, BUT IS NOT CE

Engine
Filed Apr 18, 20193,500 milesPA

I AM SUBMITTING THIS TICKET TO DOCUMENT A HAZARDOUS SCENARIO THAT I HAVE EXPERIENCED TWO TIMES SINCE PURCHASING MY BRAND NEW 2019 ACURA RDX. INCIDENTS OCCURRED WHILE DRIVING IN OHIO AND PENNSYLVANIA ON COOL DAYS (AMBIENT TEMPERATURES BETWEEN 30 AND 50 DEG FAHRENHEIT), WITH AND WITHOUT RAINFALL. THE FOLLOWING CONDITIONS WERE TRUE FOR BOTH OCCURRENCES. WHILE DRIVING ON AN INTERSTATE HIGHWAY WITH ADAPTIVE CRUISE CONTROL [WITH LOW SPEED FOLLOW] AND LANE-KEEPING SYSTEMS ENABLED, I DECIDE TO OVERTAKE A SLOWER VEHICLE AHEAD OF ME. I DEPRESS THE ACCELERATOR PEDAL WITHOUT DISABLING THE CRUISE CONTROL FUNCTIONS AND CHANGE LANES TO THE FASTER LANE. JUST AS I EXECUTE THIS MANEUVER, THE ENGINE SIMULTANEOUSLY GOES INTO LIMP MODE -- THE MAXIMUM POWER OUTPUT DECREASES DRAMATICALLY AND THE MALFUNCTION INDICATION LAMP (CEL) IS BLINKING. AT THIS POINT I HAVE TO GET ACROSS ALL LANES OF THE HIGHWAY TO PULL ONTO THE SHOULDER, AND I HAVE TO DO THIS WHILE THE VEHICLE IS SLOWING DOWN. REFERENCING MY OWNER'S GUIDE, I SEE THAT THE BLINKING CEL INDICATES A MISFIRE IN THE ENGINE'S CYLINDERS IS DETECTED, AND AS INSTRUCTED I TURN OFF THE ENGINE IN A "SAFE" PLACE AND WAIT FOR THE ENGINE TO COOL DOWN. WHEN I RESTART THE ENGINE, THE CEL IS CLEARED AND THE VEHICLE RESUMES NORMAL FUNCTION. I TOOK MY VEHICLE IN FOR ITS FIRST SERVICE APPOINTMENT YESTERDAY. I PROVIDED THIS ANECDOTE TO MY SERVICE ADVISOR, AND ASKED THAT WE CHECK ERROR CODE LOGS AND INSPECT COMPONENT SYSTEMS FOR DAMAGE. I WAS INFORMED THAT THERE WER

Service Brakes
Filed Apr 14, 2019FL

SQUEAKING AND SHAKING BRAKES SINCE CAR WAS PURCHASED. HAS BEEN TO DEALER 3 TIMES. ACURA SAYS THIS IS A KNOWN ISSUE ON ALL 2019 RDXS YET HAS NOT PROVIDED A FIX. THIS IS UNSAFE AND NEEDS RECALLED

Engine
Filed Apr 8, 20194,000 milesIL

WHEN DRIVING ABOVE 65 MPH AND PASSING, MY ENGINE HAS STALLED ON THREE DIFFERENT OCCASIONS. ONCE AT 1200 MILES AND THE OTHER TWICE IN ONE DAY AT 4,000 MILES. THE CAR OBVIOUSLY LOSES ALL POWER CAUSING ME TO HAVE TO MERGE RIGHT IN TRAFFIC TO THE SHOULDER TO RESTART THE CAR. EACH TIME IS WAS UNDER FULL ACCELERATION AND IN HIGH TRAFFIC CONDITIONS.

Service Brakes
Filed Mar 27, 2019CA

THERE IS A CONSTANT SQUEALING WHILE BRAKING FROM THE FRONT BRAKES AT ALL OUTSIDE TEMPERATURES.

Exterior Lighting
Filed Mar 22, 2019OR

ACURA HAS A TELEVISION AD WHERE THEY AIM THE ACURA RDX HEADLIGHTS DIRECTLY AT THE VIEWER. IT IS PAINFUL, EVEN ON TV. THESE HEADLIGHTS VIOLATE THE UN TREATY ON TORTURE. ACURA MUST IMMEDIATELY RECALL THESE HEADLIGHTS AND REPLACE WITH SOFT, INCANDESCENT BULBS THAT DO NOT CAUSE PSYCHOLOGICAL TORTURE AND EYE DAMAGE.

Engine
Filed Mar 19, 20198,300 milesPA

TRAVELING ON INTERSTATE HIGHWAY, HIT THE GAS TO GET PAST ANOTHER CAR, AND CAR LOST POWER AND THE ENGINE LIGHT STARTED BLINKING. PULLED OVER TO SHOULDER, SHUT IT DOWN, RESTARTED, AND IT WAS FINE AFTER THAT. WEATHER CONDITIONS WERE VERY HUMID. FORTUNATELY WAS NOT REAR-ENDED BUT WAS A VERY DANGEROUS SITUATION. TOOK CAR TO DEALER, NO CODES WERE FOUND. OTHER OWNERS HAVE REPORTED SIMILAR EXPERIENCE WITH THIS VEHICLE AT SIMILAR SPEEDS AND WEATHER CONDITIONS.

Electrical System
Filed Mar 15, 2019PA

INFOTAINMENT SYSTEM HAS MULTIPLE GLITCHES CAUSING MANY OF THE FEATURES, RADIO, GPS OPERATION, DRIVE MODE CHANGES, SOUND, CLOCK FREEZING, KNOBS AND DIALS NOT WORKING. REPORTED TO DEALERSHIP AND WENT IN SEVERAL TIMES. THEY SAID THERE WERE UPDATES WHICH THEY TRIED TO INSTALL AND THE VEHICLE DIDN'T RESPOND TO ANY UPDATES PROVIDED BY ACURA. CALLED ACURA, GOT A CASE NUMBER, AND WAS VIRTUALLY TOLD THEY ARE STILL WORKING ON THESE PROBLEMS . THESE 2019 CARS HAVE BEEN OUT SINCE MAY OF 2018 AND THEY ARE STILL MANUFACTURING CARS AND PUTTING THEM OUT TO THE CONSUMER KNOWING THESE ELECTRICAL AND SYSTEM ISSUES HAVE NEVER BEEN ADDRESSED PROPERLY. THESE PROBLEMS HAPPEN WHETHER THE VEHICLE IS STATIONARY, IN MOTION, CITY OR HIGHWAY DRIVING. THE PROBLEMS ARE INTERMITTENT. IT DOES BECOME A SAFELY ISSUE WHEN SOMETHING HAPPENS BECAUSE THE DRIVER IS NOT ABLE TO DEAL WITH ISSUES WHILE OPERATING THE VEHICLE. ACURA HAS BEEN LESS THAN COOPERATIVE WITH EITHER THE DEALERSHIP OR THE CONSUMER, JUST TELLING ALL THEY ARE SORRY TO BE PATIENT "THEY ARE WORKING ON IT". MY VEHICLE HAS BEEN DOING THIS FOR SEVERAL MONTHS (SINCE THE DAY I DROVE IT OUT OF THE LOT.) I HAVE SCREEN SHOTS OF THE MESSAGES RECEIVED ON THE SCREEN WHEN IT IS INOPERABLE AND WELL DOCUMENTED NOTES AND DATES AS TO WHEN IT WAS REPORTED TO THE DEALER AND TO THE ACURA SERVICE REPRESENTED.

Structure › Body
Filed Mar 10, 20193,500 milesCA

I WAS DRIVING MY CAR ON AN EXPRESSWAY IN MILD RAIN AND STOPPED AT A RED LIGHT WHEN I HEARD A LOUD BANG. I WAS CONCERNED AND PULLED IN IMMEDIATELY INTO A GAS STATION. THE MOONROOF SHADE WAS OPEN. I GOT OUT OF THE CAR AND INSPECTED AROUND BUT DIDNOT SEE ANYTHING NOTICEABLE. AS I GOT INTO THE CAR TO DRIVE, I NOTICED A PIECE OF GLASS FALLING. THAT IS WHEN I LOOKED UP AND TO MY UTTER DISMAY SAW THAT THE FRONT PART OF THE PANORAMIC MOON ROOF WAS TOTALLY SHATTERED. THAT'S WHAT CAUSED THE LOUD BANG. I PULLED THE MOON ROOF SHADE AND RETURNED HOME IMMEDIATELY. AFTER REACHING HOME, I CHECKED THE ROOF TO FIND A LARGE PART OF THE ROOF WAS MISSING AND THE SIDES CRACKED. I HAD THE CAR TOWED TO THE DEALERSHIP. I AM 100% SURE THAT NOTHING HIT MY CAR. THIS IS A SECURITY HAZARD AND NEED TO BE TAKEN SERIOUSLY BY ACURA/HONDA. TO PUT THINGS INTO PERSPECTIVE, THIS CAR WAS BOUGHT 6 MONTHS AGO BRAND NEW AND HAS JUST 3500 MILES ON IT. NOT GOOD.

Exterior Lighting
Filed Mar 5, 2019100 milesMA

AUTO HIGH BEAMS APPEAR TO TURN ON WHEN THERE ARE LIGHT COLORED VEHICLES IN FRONT OF THE CAR. THIS ISSUE DOES NOT APPEAR TO BE ISOLATED TO OUR VEHICLE: HTTPS://ACURAZINE.COM/FORUMS/3G-RDX-PROBLEMS-FIXES-458/AUTO-HIGH-BEAM-NOT-ADVERTISED-975370/. MY WIFE INDICATED SHE HAD EXPERIENCED THIS MULTIPLE TIMES BEFORE. I EXPERIENCED IT JUST YESTERDAY GOING ABOUT 20-25 MPH ON A ONE LANE ROAD WITTH A WHITE CAR IN FRONT OF US AND CARS COMING IN THE OTHER DIRECTION!

Air Bags
Filed Feb 18, 2019100 milesAZ

2019 ACURA RDX A SPEC, HAS HAD A REPEATED ISSUE WITH THE FRONT PASSENGER AIRBAG INDICATOR LIGHT COMING ON WHEN A PASSENGER IS IN THE FRONT SEAT. PASSENGER IS 120 LB FEMALE AND THE LIGHT HAS REPEATEDLY COME ON AND STAYS ON UNTIL THE VEHICLE IS STOPPED WITH THE IGNITION SWITCH AND RESTARTED. THIS HAS BEEN A RANDOM ISSUE THAT HAS BEEN DOCUMENTED WITH VIDEO AND SHOWN TO THE DEALERSHIP. DEALERSHIP HAS WITNESSED ISSUE IN PERSON WHILE THE VEHICLE WAS CONNECTED TO THEIR COMPUTER. ACURA HAS REPLACED THE SEAT FRAME, WEIGHT PLATE AND NEW SENSORS ALONG WITH THE SUPPLEMENTAL RESTRAINT SYSTEM COMPUTER. DESPITE REPEATED REPAIRS THE ISSUE CONTINUES AND ACURA'S POSITION IS THE VEHICLE IS OPERATING AS DESIGNED. DEALERSHIP SERVICE ADVISERS SAY THAT IN THE CASE OF A FRONT END ACCIDENT WHILE THE LIGHT IS ON AND AIRBAG OFF THE AIRBAG WILL NOT DEPLOY. THIS IS A SAFETY ISSUE THAT ACURA/HONDA REFUSES TO ADDRESS.

Air Bags
Filed Feb 17, 2019200 milesNJ

PASSENGER AIRBAG OFF LIGHT WILL STAY ON WHEN THERE IS AN ADULT SITTING IN PASSENGER SEAT. THIS HAS HAPPENED MULTIPLE TIMES. I HAVE MANY PICTURES AND THE SERVICE MANAGER AT THE DEALERSHIP HAS OBSERVED THIS TOO. ACURA REFUSES TO ADMIT THERE IS A PROBLEM EVEN THOUGH MANY PEOPLE ARE REPORTING THIS SAME PROBLEM ON ACURA OWNER WEBSITES. NO ONE CAN GUARANTEE ME THAT THE PASSENGER AIRBAG WILL FUNCTION CORRECTLY IF AN ACCIDENT OCCURS

Service Brakes
Filed Feb 12, 2019CA

MY BRAKES HAVE BEEN SQUEAKING EVER SINCE I PURCHASED IT IN OCTOBER 2018

Engine
Filed Jan 29, 20191,500 milesNJ

AFTER DRIVING FOR AN HOUR ON THE HIGHWAY ABOUT 65 MPH, THE CHECK ENGINE LIGHT CAME ON AND I WAS UNABLE TO ACCELERATE. I HAD TO PULL OVER ON THE HIGHWAY, AND SHUT MY CAR OFF AND TURN THE CAR BACK ON. THE CAR WENT INTO "LIMP MODE"

Engine
Filed Jan 28, 20191,500 milesMN

AFTER DRIVING 100 MILES BETWEEN 70 AND 75 MILES AN HOUR IN LEFT LANE OF 3 LANE FREEWAY, THE ENGINE QUITS AND GOES INTO LIMP MODE PRODUCING ALMOST NO ENGINE POWER. IN LIMP MODE THE ENGINE RAN, BUT ONLY PRODUCED ENOUGH POWER TO FOR CAR TO DO 20 MPH. TURNED OF ENGINE, CHECKED OIL AND COOLANT, BOTH FINE. RE-STARTED CAR, RAN NORMALLY, DROVE REMAINING 60 MILES HOME AT 60 MPH WITH NO FURTHER ISSUES. DEALER HAD SUV 19 DAYS AND CANNOT FIND A PROBLEM. VERY LUCKY NOT TO HAVE A SERIOUS ACCIDENT AS HAD TO CUT ACROSS 3 LANES OF TRAFFIC TO GET TO SHOULDER WITH NO ENGINE POWER.

Engine
Filed Jan 2, 20196,906 milesFL

MY RDX WENT INTO 'LIMP MODE' (30 MPH MAX) WHILE ON I-75 SOUTHBOUND IN MODERATE TRAFFIC NEAR MACON GA AT 10 AM TRYING TO ACCELERATE TO SPEED LIMIT (70 MPH) FROM 50 MPH AFTER BEING CUT OFF BY AN INATTENTIVE DRIVER. ENGINE MALFUNCTION LIGHT WAS BLINKING. GOT TO RIGHT SHOULDER SAFELY AND TURNED ENGINE OFF. RESTARTED ENGINE AND COMPLETED ANOTHER 400 MILES AT INTERSTATE SPEEDS WITHOUT INCIDENT. ACURA DEALERSHIP COULD NOT REPLICATE PROBLEM, NOR WERE ANY CODES STORED ON OBD. I WAS TOLD BY ACURA SERVICE WRITER TO MONITOR ENGINE PERFORMANCE AND REPORT ANY REOCCURRENCES. SEVERAL ACURA RDX OWNERS ARE REPORTING SAME PROBLEM ON A POPULAR ACURA ONLINE FORUM. ONE MEMBER STATED THE HONDA CIVIC TYPE R IS EXPERIENCING THE SAME PROBLEM. THIS IS A VERY SERIOUS ENGINE AND/OR ENGINE MANAGEMENT DESIGN PROBLEM NECESSITATING AN IMMEDIATE INVESTIGATION AND RECALL, IN MY OPINION. RIGHT NOW I FEEL MY RDX IS UNSAFE AT ANY SPEED WITH THE POTENTIAL OF CAUSING SERIOUS INJURY OR DEATH.

Electrical System
Filed Dec 11, 2018CA

TECHNOLOGY SYSTEMS EXPERIENCE RANDOM FAILURES, AT VARIOUS TIMES SOMETIMES WHEN DRIVING. FUNCTIONALITY CAN SOMETIMES BE RESTORED BY STOPPING THE CAR AND RESTARTING THE ENGINE. SOMETIMES THE VEHICLE MUST SIT FOR HOURS WITH ENGINE OFF TO RESTORE FUNCTIONALITY. SYSTEM FAILURES INCLUDE DASHBOARD LIGHTING, VEHICLE DISPLAY SCREEN, AND HEADS-UP DISPLAY. NUMERIOUS DEALER VISITS HAVE PROVIDED NO SOLUTION TILL TODAY WHEN I WAS INFORMED THAT THAT THIS IS A SOFTWARE ISSUE AND THAT A SOFTWARE VEHICLE UPDATE IS REQUIRED. HOWEVER THIS IS NOT AVAILABLE, HAS NOT BEEN AVAILABLE FOR AROUND 6 MONTHS AND NO TIMELINE HAS BEEN OFFERED FOR THIS UPDATE. I REGARD THIS AS A SAFETY AND DRIVER DISTRACTION ISSUE THAT CAN LEAD TO COLLISIONS. ACURA NEEDS TO PLACE A HIGHER PRIORITY ON THIS ISSUE IN ORDER TO PROVIDE OWNERS WITH A SAFER DRIVING ENVIRONMENT.

Electrical System
Filed Nov 9, 2018440 milesAZ

ADAPTIVE CRUISE CONTROL FAILED TO DETECT VEHICLE IN FRONT, NEAR COLLISION. LOOKS TO BE RELATED TO SOFTWARE/FIRMWARE AS OTHER INSTRUMENTATION ALSO APPEARED TO HANG/PAUSE. VEHICLE WAS ALSO SOLD WITHOUT A WORKING HORN

Electrical System
Filed Oct 25, 20182,900 milesCA

VOICE RECOGNITION WITH APPLE CARPLAY AND 3RD PARTY APPS FAILS TO FUNCTION WHICH CAN LEAD TO DRIVER DISTRACTION RESULTING IN COLLISIONS. THIS IS AN APPLE ISSUE, NOT AN ACURA ISSUE. THIRD PARTY APPS FOR APPLE CARPLAY HAVE BEEN RELEASED SEVERAL WEEKS AGO FROM THIS DATE BUT VOICE RECOGNITION WILL NOT WORK WITH THEM, AT LEAST IN THE 2019 ACURA RDX (LISTED AS COMPATIBLE) AND MOST LIKELY ALL VEHICLES THAT DO NOT HAVE TOUCHSCREENS. I HAVE DONE EXHAUSTIVE TESTING ON THIS ISSUE AND REPORTED IT TO THE HIGHEST LEVELS OF APPLE THAT APPLECARE WILL ALLOW ME TO GO BUT I GET 'STONEWALLED' ABOUT THIS WITH APPLE CLAIMING IT IS A PROBLEM WITH GOOGLE MAPS AND WAZE, NOT CARPLAY. HOWEVER BOTH APPS USE THE THE SAME GUI WHICH SENDS ME A MESSAGE THAT IT IS AN ISSUE WITH THE CARPLAY SOFTWARE LIBRARY, NOT THE 3RD PARTY APPS. HOWEVER APPLE REFUSES TO ACKNOWLEDGE THIS OR GIVE A HIGH PRIORITY TO RESOLVING IT. I AM OF THE OPINION IT IS A SERIOUS SAFETY ISSUE AS IT CAN LEAD TO DRIVER DISTRACTION RESULTING IN ACCIDENTS AND POSSIBLE INJURY OR DEATH. I HAVE SUGGESTED TO APPLE, AND GOOGLE THAT THE APPS BE DISABLED IN CARPLAY UNTIL THIS ISSUE IS RESOLVED BUT HAVE FAILED TO RECEIVE ANY ACKNOWLEDGEMENT TO THIS SUGGESTION. EXTENSIVE DOCUMENTATION OF APPLE'S REFUSAL TO ACKNOWLEDGE THIS ISSUE IS AVAILABLE UPON REQUEST. THIS HAS BEEN AN ISSUE FOR MANY WEEKS NOW. WITH THE LATEST ATTEMPT ON THE DATE BELOW. GOOGLE, CREATOR OF THE CURRENT 3RD PARTY APPS HAS ALSO BEEN INFORMED WITH NO RESPONSE.

Unknown or Other
Filed Oct 6, 2018500 milesNJ

THE ELECTRONICS ON THE VEHICLE - THE PHONE, NAVIGATION SYSTEM, RADIO - FREEZE UP AND WON'T FUNCTION. THE NAVIGATION SYSTEM'S KEYPAD DOESN'T WORK. APPARENTLY THIS IS NOW A FREQUENT PROBLEM ON 2019 ACURA RDX'S

Structure › Body
Filed Sep 18, 2018700 milesCA

THE REAR HATCH UNEXPECTEDLY CLOSES AND FAILS TO REVERSE WHEN ENCOUNTERING RESISTANCE, WHILE IT IS STATIONARY. I WAS BENT OVER THE REAR BUMPER LOADING ITEMS WHEN SUDDENLY THE REAR HATCH CLOSED ON TOP OF ME. I SQUEEZED OUT AND THE HATCH CLOSED. THE HATCH ALSO UNEXPECTEDLY CLOSED, HITTING MY WIFE IN THE HEAD. ON ANOTHER OCCASION, THE HATCH UNEXPECTEDLY CLOSED WHEN ONLY THE SHOPPING CART WAS NEAR THE REAR BUMPER. THE LOCAL ACURA SERVICE MANAGER DUPLICATED THAT THE HATCH WILL NOT REVERSE WHEN ENCOUNTERING SIGNIFICANT RESISTANCE. THE SERVICE DEPARTMENT STATED THAT ACURA DOES NOT HAVE A FIX FOR THE PROBLEM. THIS VEHICLE IN ITS CURRENT CONFIGURATION IS UNSAFE. SOMEONE (I.E. A YOUNG CHILD) IS GOING TO BE INJURED WHEN THE HATCH CLOSES ON THEM. PAGE 167 OF THE ACURA RDX OWNER'S MANUAL STATES THAT THE HATCH WILL REVERSE ITS COURSE WHEN ENCOUNTERING RESISTANCE.

Electrical System
Filed Sep 6, 20181,600 milesPA

THE ENGINE SHUT DOWN IN THE MIDDLE OF AN INTERSECTION IN TRAFFIC, WHILE IN MOTION. THE CAR REFUSED TO START UP AGAIN, INDICATING A TRANSMISSION FAILURE. THE CAR ALSO REFUSED TO SHUT DOWN, AND THE ELECTRONICS ARE CONFUSED. THIS IS THE THIRD INCIDENT THAT I HAD WITH THIS VEHICLE.

Seat Belts
Filed Sep 6, 2018CA

REAR SEATBELTS ARE NOT SAFE FOR CHILDREN. THERE IS A LARGE GAP BETWEEN THE SEATBELT AND THE CHILD (5 YEAR OLD AND 9 YEAR OLD). FOR THE 9 YEAR OLD THE SEATBELT CROSSES HIS FACE. IT IS ANCHORED TOO HIGH AND TOO FAR FORWARD FROM THE SEAT,. THE SEATBELT CANNOT BE ADJUSTED AND THE SEATBACK CANNOT BE ADJUSTED. THE ACURA MANUAL SHOWS A PICTURE OF A GAP AND STATED THIS IS NOT SAFE (IN AN EXAMPLE WHEN YOU HAVE ADJUSTABLE SEATS - TO NOT ADJUST WHERE IT CREATES A BIG GAP). WHEN I DISCOVERED THIS AFTER PURCHASING THE CAR, THE DEALER WOULD NOT LET ME LEAVE UNTIL I PUT MY 5 YEAR OLD IN A BOOSTER "WITH SEATBACK" TO HOLD THE SEATBELT IN PLACE DUE TO THE ISSUE. ACURA OFFERED TO GIVE ME MONEY TO BUY 3 BOOSTERS WITH SEATBACK TO KEEP IN THE CAR IN CASE I TRAVELED WITH KIDS. THEY SAID IT WAS A MANUFACTURED THAT WAY AND THEY COULD NOT FIX ANYTHING. THE SEATBELT ADAPTERS THEY WANT ME TO PURCHASE ARE NOT FOR COMFORT BUT TO SAFELY BE ABLE TO TRANSPORT KIDS IN MY CAR.

Structure › Body1 injured
Filed Aug 27, 2018600 milesCA

WHILE LOADING ITEMS IN THE REAR OF THE SUV, WHILE THE VEHICLE WAS STATIONARY, THE TAILGATE ACTIVATED AND CLOSED, PINNING ME BETWEEN THE BODY AND THE TAILGATE. ADDITIONALLY, THE TAILGATE ON THE CAR UNEXPECTEDLY CLOSED AT A DIFFERENT TIME, STRIKING MY WIFE IN THE HEAD. ON BOTH OCCASIONS THE TAILGATE FAILED TO REVERSE ITS CLOSING MOTION WHEN ENCOUNTERING INTERFERENCE.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2019 Acura RDX → · Every RDX year → · How the figures are calculated →