Page 7 of 9 · complaints 301–350 of 441

2019 Acura RDX complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2019 record →

Unknown or Other
Filed Nov 2, 2021CA

Our panoramic sunroof spontaneously exploded while driving down the road. The explosion caused us to swerve the car and could have potentially caused a crash. If the sunroof shield had been open, glass would have fallen all over the driver and passengers in the car. We immediatly drove to the dealer and were told that something probably hit the sunroof and caused the damage. After advising them nothing hit the roof they said we would have to cover the repair costs. We have filled a claim with Acura and are going through our insurance for a repair. There was no warning prior to the explosion. There was no sign of a point of impact and no damage to anything besides the glass.

Unknown or Other
Filed Oct 21, 2021CT

I'm writing this complaint form concerning to a 2019 car I finance at Acura Of Milford. In 9/29/2021 I was driving my 2019 car I smell something burning coming from the car, with no insistence I drove straight to the Acura company. when I got there a lot of smoke is coming Out from the car and its Overheating about to explode. The service advisor gave me a courtesy car to drive .and he told me he was gonna called me. A week goes by he never called me to let know anything about the car. so I went Back to the company. I saw the salesman he told me the mechanic said they couldn't fixed it , My salesman told me if I take the car its gonna do the same thing again, After a few days the company called me they said your car its ready to I said I'm not comfortable to drive this car anymore My life coming first please can you guys change it for me or give me my money back. they said they not gonna change it in they not gonna give my money please can you guys help me with the situation please my is [XXX] or [XXX] thank you. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Electrical System
Filed Oct 20, 2021NC

I was driving and all of a sudden the car started to slow down and wouldn’t accelerate. After a couple pushes on the pedal it just completely shut off. Every mechanical light was on or flashing. I was in the middle of the road terrified but was able to steer over to the side of the street. I called 911. 2 gentlemen tried helping push it out of the way of traffic but we couldn’t get the car in neutral. I was able to get a tow to the dealership and they claimed nothing was wrong. My safety and other drivers were out at risk because I was blocking an entrance lane to a busy shopping center and a police officer had to park behind me. There was no warning, it came out of nowhere. I know there is a class action suit regarding this issue. I refuse to drive the car.

Unknown or Other
Filed Oct 11, 2021OR

Was driving my car home and there was a loud explosion. There were no other cars around me and I couldn’t figure out what happened. I was suddenly aware of the noise of air outside and I could immediately hear stuff flying off my roof. I couldn’t safely pull over for a mile. Found a hole in my front moonroof and it was completely shattered. Had my sunshade not been closed I would have been covered with glass. Reading online lots of other Acura RDX owners have had the same thing happen. This is so dangerous.

Engine
Filed Oct 11, 2021GA

While driving on a two lane road at app 60 mph, we accelerated to pass a slower car, Our 2019 Acura RDX lost power and coasted down to about 20 mph and the check engine light was flashing. we had no control over the speed of the vehicle (limp mode), which was very scary and could have caused a serious accident. It was raining earlier but not at the time of the incident. This should be a recall and not just a Acura Service Bulletin 20-053 since it can be life threatening.

Unknown or Other
Filed Oct 9, 2021TX

I was driving on the highway, clear skies, nothing overhead. Then I heard a loud explosion and slowed down thinking I had a blown tire...but I didn't feel the car to pull to any one side no have difficulty steering. Then I started to hear wind noise in the cabin. When I finally exited the highway I looked up and saw that my sunroof was cracked and had caved in. You can hear the crackling noise. When I touched it pieces literally crumbled and fell into the cloth cover below. I believe the sunroof is defective and may have exploded while I was driving. there is no evidence on the roof that it was hit be road debris (no other spots show any dings or signs of damage).

Power Train
Filed Oct 6, 2021FL

My 2019 Acura RDX suddenly lost power while accelerating on two occasions this year. Both times it occurred in clear weather with temperatures around 80 degrees. The first time it happened was on 7/15/2021 when I was accelerating onto a US Highway. The second time was on 10/4/2021 when accelerating from a stoplight. Both times I had to coast to the side of the road due to loss of power. I was able to restore power by restarting the engine. Please investigate since loss of acceleration can lead to crashes. For example, it can be deadly if it occurs while passing on a 2-lane road or making a left turn in front of oncoming traffic. Thanks.

Unknown or Other
Filed Oct 4, 2021NY

Vehicle was subject to a relay attack. Perpetrator walked right up to the vehicle and opened the door. My key fobs were far away from the vehicle in the basement. Acura claims there are no known cases of this vehicle hack. However, according to internet sources, Acura/Honda are subject to malicious hacking because their key fobs do not use a "rolling code" system. Other luxury brands have implemented security features which allows the key fob to "sleep" if not moved. See the video of the incident below: https://drive.google.com/file/d/1UiHjcdH-VD0uiHOGj7IbLen9ftJs2q3h/view I want Acura to review the issue and issue a security patch, if deemed appropriate. They are denying everything and maintaining their position that they are aware of "no known issues". Yet the police advised of a criminal ring with 100's of Honda/Acura vehicles stolen this way in NYC, for which the VINS are being scratched off and sold on Craigs list. Please advise if you can assist in this matter. This is a safety issue because when any malicious third party enters a vehicle without permission, they could do anything that would compromise the safety and drivability of the vehicle. Thank you

Engine
Filed Sep 17, 2021GA

For the second time, while accelerating in rainy conditions, the engine lost all power and went into limp mode. The check engine light came on and blinked. I was able to pull over and turn the car off and then back on the the check engine light was gone.

Engine
Filed Aug 24, 202136,000 milesWI

The contact owns a 2019 Acura RDX. The contact stated that upon exiting a highway and coming to a stop light, the vehicle would not accelerate above 25 MPH without warning. The contact was able to reach his destination and after explaining the failure to a friend; he was informed that his vehicle had gone into limp mode. Upon restart of the vehicle, the vehicle returned to normal driving operation. The contact hooked up his vehicle to a scanner and no fault codes were found. The contact then called the manufacturer where he was informed that this failure was a known issue and that he would have to take the vehicle to the dealer three times after experiencing each failure. The contact was not informed as to what would happen after the third visit to the dealer. The contact had taken the vehicle to a dealer where it had yet to be diagnosed and remained in their possession. The vehicle had yet to be repaired. The failure mileage was approximately 36,000.

Engine
Filed Aug 23, 2021NY

I was driving in the rain on a dark desolate road. The engine began to malfunction, suddenly losing most power. The car would only go up to 20mph. I believe this condition is known as “limp mode”. Simultaneously the “check engine” light was illuminated. When I pulled off the road I shut the car off. I waited a couple of minutes and restarted the car. The condition miraculously disappeared. This was a very frightening experience because it happened on a major highway in the middle of the night.

Engine
Filed Aug 18, 2021TN

Today, when accelerating on an onramp, merging into interstate traffic, the vehicle suddenly decelerated to about 30mph. Traffic, including a semi, was approaching at a higher rate of speed. I was able to get off the into the emergency lane but was concerned about being struck from behind. I stopped the engine, restarted it, and had no further problems. I tried to reproduce the problem but was unable. I contacted the dealer but was told it would be hard to repair if it wasn't reproducible and was advised to see if it recurred.

Engine
Filed Jul 30, 2021MD

My wife purchased this car about one month prior to this incident. It was presented as a Certified Pre-Owned vehicle. While traveling on the PA turnpike, the car suddenly and with no warning went into "limp mode", with only enough power available to maintain about 20 mph. The "check engine" light came on, and we continued at about 20 mph on the shoulder, hoping to come to an exit. After a few minutes and no exit in sight, we stopped and turned off the engine while considering what to do next. When the air inside of the car became uncomfortably warm, I turned on the engine so we would have a/c. Immediately, it became apparent that the engine was working normally: no "check engine" light, plus other positive indications. We resumed our trip, arriving home safely. Our safety was at risk since the engine lost power with no warning whatsoever, and occurred while we were in a travel lane. As of this report, the car has not been taken to a dealer.

Engine
Filed Jul 27, 2021MD

I exited a highway, decreasing speed to merge with local traffic, tried to accelerate and car revved but would not go over 30 mph. Drove home with safety flashers on, then tried to back into driveway to keep front of the car accessible, but the car would not shift into reverse. Toggled back and forth between drive and reverse and it finally shifted and I back in. Had the car towed to the dealer, they had it for 2 days but could ot duplicate the problem, and told me it was probably a communication error among the various car computers. I have since learned that this has happened twice to my neighbor who also has the same model/year vehicle. I have not gotten any satisfaction from the dealer.

Power Train
Filed Jul 26, 2021FL

On 7/24/2021 around 6.30pm, the transmission on my RDX suddenly failed. The problem happened when I attempted to accelerated when entering a highway. I temporarily fixed the problem by turning engine off and re-starting.

Engine
Filed Jul 22, 2021CA

On July 20 2021, I was driving at 45 mph when I pressed the accelerator and the car did not accelerate while making a loud sound. I pressed it again and it repeated the behavior. Meanwhile the car became slower and slower. There were no warning lamps or messages. I stopped the car and after about five minutes, I restarted it and it worked as usual. However, the technicians at the dealership were unable to confirm the issue with the vehicle losing power while driving through a DTC check. They mentioned that there were no PGM-FI DTCS present and are not sure what component may have malfunctioned. It was so scary, I am afraid to drive this car. This issue is extremely dangerous because the car rapidly decelerated in the middle of the road. This could have easily caused a potentially fatal crash in traffic. It unsafe to drive this car knowing that this issue could repeat at any time without warning.

Engine
Filed Jul 11, 2021OH

Vehicle went into limp mode while I was accelerating up to speed onto a highway crossing lanes and driving uphill. All acceleration stopped, and the vehicle quickly decelerated due to being on a steep hill. It was not raining at the time. I had moved into the leftmost lane, and luckily there was a left shoulder to pull the car onto. The check engine light came on and was flashing. I turned the car off and back on, and it started. There could have been a very bad accident.

Engine
Filed Jul 3, 2021NC

Driving on the highway ~ 70mph in a rain the vehicle had a loss of engine power and went in to limp mode. It was a harrowing experience in the bad weather with traffic and no place to safely pull to the side of the road. Vehicle would only crawl @ ~ 5mph. This is the second incidence in a year. Its a major safety issue. Acura says it cannot be fixed unless they can duplicate the problem with my vehicle. Highly unlikely that will happen. I pointed out that other owners of the RDX have had the same issues. Acura stated that they do not listen to online forums. This is a serious issue in my opinion that will one day or perhaps already has caused loss of life.

Engine
Filed Jun 1, 2021TN

Three hours into a four hour road trip, we had been driving in the rain when needed to overtake a slow car in the right lane. Went to accelerate when car lost all power and a check engine light came on flash. Pulled over to the emergency lane and turned flasher on. Car had to be glided into the lane as there was little to no power when using the gas. Thankfully we had not passed the vehicle yet when we lost power and the car behind us had enough room to slow down. After turning the car off and on again check engine light went off and car had normal power again. We were able to drive it for the next hour without further issue. We will be bringing this into the dealer to have it inspected. Currently car has only around 18k miles on it and have never had this issue before.

Visibility/Wiper
Filed May 25, 2021MI

Windshield chips and cracks easily from minor road debris. My 2019 Acura RDX Advanced with approximately 22,000 miles has needed to have the windshield replaced 3 times since purchasing (fourth windshield since buying). The latest replacement lasted less than a week before cracking again. These cracks hinder the structure of the windshield, can obscure view, or refract light; limiting driver visibility and affecting the safety system. Seemingly minor strikes from road debris cause stellate chips and cracks 3-4 inches long that cannot be repaired; requiring complete replacement of the windshield and realigning of camera/radar safety systems. The windshield was replaced by professional service (Acura referral) service center using Acura replacement glass. Based only on my personal experience with other cars, this seems a too common event that is likely the result of a manufacturing defect or design flaw. Speaking with the tech at the service center, he said this is a common problem for this vehicle but could not point to any official reports or references.

Power Train
Filed Apr 17, 202126,860 milesFL

ON 4/17/2021 MY WIFE AND I WERE TRAVELING FORM FLORIDA TO CALIFORNIA, WHILE TRAVELING ON I -49N IN LOUISIANA I WENT TO ACCELERATE AROUND A SLOWER CAR AND WHEN I PUSHED THE GAS OUR CAR LOST POWER AND THE CHECK ENGINE LIGHT STARTED FLASHING CAUSING US TO SUDDENLY SLOW DOWN AND ALMOST BEING STUCK BY OTHER AUTOMOBILES IN TRAFFIC. I WAS ABLE TO MAKE IT OVER TO THE SHOULDER OF THE INTERSTATE AND SHUT OFF OUR SUV FOR ABOUT TEN MINUTES AND THE ISSUE WAS GONE.

Fuel System, Gasoline
Filed Apr 7, 2021CA

TL* THE CONTACT OWNS A 2019 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V215000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT METRO ACURA LOCATED AT 9377 AUTOPLEX ST, MONTCLAIR, CA 91763, (909) 542-9626) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Engine
Filed Mar 30, 202136,800 milesPA

I HAD MOVED TO THE LEFT LANE TO PASS A SLOW MOVING TRUCK ON TH PA NORTH EAST EXTENSION. WHEN I HAD ALMOST PASSED THE TRUCK MY ENGINE LIGHT BEGAN FLASHING AND MY CAR STARTED TO DECELERATE. I WAS BARELY ABLE TO GET OVER TO THE SHOULDER. I HAD TO TURN THE CAR OFF AND RESTART IT TO GET THE LIGHT TO STOP FLASHING AND GET THE CAR TO ACCELLERATE. FORTUNATELY IT HAPPENED BEFORE I ENTERED THE TUNNEL.

Vehicle Speed Control
Filed Mar 22, 202128,000 milesTX

CAR STALLS WHILE ACCELERATING. MUST TURN OFF AND RESTART TO DRIVE AGAIN. WHILE ENTERING FREEWAY WITH SIGNAL, CAR JERKS HARD TO CORRECT LANE TRANSITION. CAR BREAKS HARD WITH LARGE DISTANCE BETWEEN 2 VEHICLES.

Engine
Filed Jan 25, 20217,100 milesNV

TL* THE CONTACT OWNS A 2019 ACURA RDX. THE CONTACT STATED THAT HE NOTICED AN UNKNOWN FLUID LEAK COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER FINDLAY ACURA (315 AUTO MALL DR, HENDERSON, NV 89014, (702) 982-4100) WHERE IT WAS DIAGNOSED WITH NEEDING AN UNKNOWN COMPONENT TO BE PATCHED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,100.

Unknown or Other
Filed Dec 24, 202026,000 milesOH

GOT IN DRIVER SEAT CLOSED THE DOOR AND THE REAR WINDOW SHATTERED NO PRIOR DAMAGE TO WINDOW. IT WAS PARKED IN THE DRIVEWAY

Engine
Filed Dec 11, 202018,910 milesAR

TRAVELING 70 MPH DOWN INTERSTATE IN LIGHT RAIN WENT TOO ACCELERATE TO PASS A SEMI AND THE CAR NOT WOULD NOT RESPOND IT STARTED SLOWING DOWN AND THE ENGINE LIGHT BEGAN FLASHING. VERY DANGEROUS SITUATION TO GO FROM 70 TO 40 . VERY LUCKY WE WERE NOT IN A SERIOUS ACCIDENT, THE LEFT SHOULDER WAS CLOSED DUE TO CONSTRUCTION. TURNED ON HAZARD FLASHERS AND MANEUVERED TO AN EXIT AND PULLED OVER. WE LOOKED UNDER THE HOOD WAITED A FEW MINUTES AND RESTARTED. SEEMS FINE NOW BUT READING ONLINE THIS IS A COMMON AND DANGEROUS OCCURRENCE. IT SEEMS THAT A HIGH NUMBER OF COMPLAINTS MENTION RAIN IN THEIR EXPERIENCES. ACURA NEEDS TO BE FORCED TO DO SOMETHING BEFORE SOMEONE IS KILLED OR SERIOUSLY INJURED (MAY HAVE ALREADY HAPPENED).

Engine
Filed Nov 26, 202011,600 milesCA

I WAS DRIVING DOWN AN EXPRESSWAY AND HAD STOPPED AT A TRAFFIC SIGNAL. AS THE SIGNAL TURNED GREEN, I ACCELERATED AND AS SOON AS THE CAR WAS OUT OF THE INTERSECTION, IT WENT INTO THE SO CALLED 'LIMP MODE' WITH ALL POWER GONE. THE CAR STARTED TO FLASH ALL LIGHTS LIKE CHECK ENGINE, BRAKE SYSTEM, ACC SYSTEM ETC. AND I HAD TO STOP ON THE SHOULDER. CALLED EMERGENCY SERVICES AND GOT THE VEHICLE TOWED TO DEALERSHIP. IT IS A DANGEROUS SITUATION AND I COULD HAVE BEEN HIT FROM BEHIND BY OTHER CARS.

Service Brakes
Filed Nov 23, 202018,000 milesVA

ISSUE WITH BREAK HOLD FEATURE. WHEN BRAKE HOLD BUTTON IS ON CAR WILL KEEP THE BRAKE ON EVEN WHEN DRIVER RELEASES THE PETAL. IN ADDITION THE VEHICLE IS DEFAULTED SO THE ENGINE AUTOMATICALLY WILL SHUT OFF WHEN BRAKE PETAL IS PRESSED ALL THE WAY DOWN. BUT OFTEN WHEN THE HVAC SYSTEM NEEDS TO RUN IT WILL START THE ENGINE WHILE STOPPED. WHEN THIS HAPPENS THE AUTO BRAKE RELEASES AND CAR STARTS MOVING FORWARD. THIS HAS HAPPENED MANY TIMES. VEHICLE IS STATIONARY, BRAKE HOLD IS ON, ENGINE AUTO OFF IS ON AND SITTING AT A TRAFFIC LIGHT. ENGINE IS OFF BUT CAR IS TURNED ON. AC STARTS WHICH MAKES ENGINE START, ENGINE STARTING CAUSES BRAKE TO RELEASE. THE VEHICLE MOVES FORWARD. IT COULD CRASH INTO ANOTHER CAR OR RUN SOMEONE OVER. IT HAPPENS A LOT. DO I NEED TO REPORT EACH TIME IT HAPPENS?

Suspension
Filed Nov 19, 202035,000 milesMA

THE FRONT LOWER CONTROL ARMS HAVE WORN AND REQUIRED REPLACEMENT TWICE SINCE I PURCHASED THE CAR NEW IN MARCH OF 2019.

Vehicle Speed Control
Filed Nov 4, 202032,000 milesVA

I WAS DRIVING ON THE INTERSTATE AT ABOUT 65 MPH. IT WAS RAINING. I NEEDED TO ACCELERATE QUICKLY IN ORDER TO AVOID A CAR THAT WAS TRYING TO MERGE INTO MY LANE. WHEN I HIT THE ACCELERATOR, THE CAR CUT OFF. THIS CAUSED ME TO LOOSE SPEED AND ALMOST HAVE AN ACCIDENT. I HAD TO RESTART THE CAR TO GET IT BACK INTO DRIVE.

Electronic Stability Control (esc)
Filed Nov 3, 20204,500 milesIL

LKAS SYSTEM IS DANGEROUS - WILL PULL TO THE RIGHT THEN SHIFT TO LEFT DRAMATICALLY AND THEN OVERSHOOT MARKERS. WILL TAKE YOU OFF THE ROAD, CAR WILL NOT STAY IN THE CORRECT LANE. DOES NOT RECOGNIZE DOUBLE YELLOW LINES AND CUTS RIGHT ACROSS THEM, SOMETIMES UNEXPECTEDLY. PAYS NO ATTENTION TO THEM DRIVING ON A 8 LANE HIGHWAY, IN THE FAST LANE WITH CRUISE CONTROL ON. I AM PASSING A CAR/TRUCK GOING SLOWER IN THE NEXT LANE TO MY RIGHT. ALL OF A SUDDEN, THE CAR JUST HITS THE BRAKES AND SOUNDS AN ALARM. VERY DANGEROUS, CAN BE HIT FROM BEHIND DUE TO SUDDEN UNEXPECTED BRAKING. MY CAR WAS NOT CLOSE TO THE OTHER VEHICLE ONLY APPROACHING IT. I'VE HAD THE SAME THING HAPPEN WHEN I'M MOVING TO AN EXIT LANE WITH THE BLINKER ON. WHEN APPROACHING AN ENTRANCE ONTO THE INTERSTATE, THE CAR SEES THE GUARD RAIL AS A HAZARD AND AGAIN, BRAKES HARD WHILE FLASHING THE WARNING LIGHT. E CAR, I HAVE REPORTED IT TO THE SERVICE GROUP BUT AS ALWAYS THE PROBLEMS OCCUR RANDOMLY I'VE ALSO HAD IT HAPPEN WITH A LONER, A 2020 MODEL. WHEN APPROACHING AN ENTRANCE ONTO THE INTERSTATE, THE CAR SEES THE GUARD RAIL AS A HAZARD AND AGAIN, BRAKES HARD WHILE FLASHING THE WARNING LIGHT. STUPID! THE TURN SIGNAL IS IN USE. THESE ARE VEHICLE HAZARDS CAUSED BY THE SO CALLED, ENHANCED SAFETY FEATURES, BUT WHICH, IN FACT, CREATE A SITUATION THAT IS DANGEROUS. IF ANYONE ELSE DRIVES THE CAR, I HAVE TO SPEND TIME EDUCATING THEM OF THE 'PROBLEMS' THEY MAY ENCOUNTER DRIVING THE CAR. I HAVE REPORTED IT TO THE SERVICE GROUP BUT AS ALWAYS T

Vehicle Speed Control
Filed Sep 16, 202011,500 milesNC

1. TWICE WHILE DRIVING, WARNING LIGHTS FLASH "APPROACHING OBJECT" WHEN THERE IS NOTHING AROUND THE VEHICLE, SPEED ABOUT 20MPH, EMPTY, RURAL ROAD, NO BAD WEATHER, 8AM IN THE MORNING. 2. WHEN TRYING TO START THE VEHICLE, THE ENTIRE CAR SHUDDERED AND WOULD NOT TURN OVER. RE-TRIED AND THE CAR STARTED. CAR WAS STATIONARY IN A GARAGE. 3. WHILE DRIVING ABOUT 60 MPH, HWY 29 NORTH IN DANVILLE, VA, THE ENTIRE CAR SHUDDERED FOR 2-3 SECONDS LOSING POWER. THE VEHICLE DIDN'T SHUTOFF AND I WAS ABLE TO RESUME SAFE DRIVING. NO INCLEMENT WEATHER AT THE TIME. 4. WHILE AT A STOP LIGHT IN VIRGINIA, THE VEHICLE LURCHED FORWARD (ACCELERATED ON IT'S OWN) WHEN I TOOK MY FOOT OFF THE GAS PEDAL AND I HAD TO SLAM ON BRAKES. I WAS ABLE TO RESUME SAFE OPERATION AFTERWARDS. NO INCLEMENT WEATHER. NORMAL BUSY TRAFFIC IN NORTHERN VA. REFER TO REPAIR ORDER # 6138673, 7/31/2020, CHEVY CHASE ACURA, BETHESDA, MD FOR ADDITIONAL INFO.

Unknown or Other
Filed Sep 14, 202027,000 milesMD

I WAS DRIVING ON THE HIGHWAY AND MY SUNROOF SPONTANEOUSLY EXPLODED. NOTHING HIT IT - THE SOUND WAS LIKE A BALLOON POPPING BUT MUCH LOUDER. THANKFULLY I HAD THE SUN VISOR CLOSED OR ELSE THERE WOULD HAVE BEEN GLASS EVERYWHERE INSIDE THE CAR. I HAVE A GAPING HOLE IN THE SUNROOF. I CONTACTED ACURA AS I SAW THIS SAME PROBLEM REPORTED BY OTHER DRIVERS OF THE SAME MAKE AND MODEL HOWEVER THEY ARE TELLING ME I HAVE TO GO THROUGH INSURANCE.

Engine
Filed Sep 11, 202024,500 milesNJ

THIS IS THE SECOND COMPLAINT FOR THIS VEHICLE, THE PREVIOUS COMPLAINT WAS ASSIGNED NHTSA ID NUMBER: 11277657. SIMILAR TO THE INCIDENT THAT WAS PREVIOUSLY REPORTED, WHILE DRIVING ON A HIGHWAY AT A HIGH RATE OF SPEED, ATTEMPTING TO PASS ANOTHER VEHICLE, THE CAR WENT INTO LIMP MODE, LOST ACCELERATION, STEERING BECAME DIFFICULT, AND THE CHECK ENGINE LIGHT CAME ON. LUCKILY, WE WERE ABLE TO SAFELY GET THE CAR INTO THE RIGHT HAND LANE AND PULL OFF INTO THE SHOULDER. WE TURNED THE VEHICLE OFF AND WHEN WE TURNED IT BACK ON THE VEHICLE OPERATED NORMALLY. AS WITH THE PREVIOUS INCIDENT, THIS OCCURRED IN THE RAIN. THE CAR WAS BROUGHT TO THE DEALERSHIP AND, AS WITH THE PREVIOUS INCIDENT, WE WERE TOLD THEY COULD NOT DUPLICATE THIS ISSUE AND THE VEHICLE WAS RETURNED TO US. WE WERE TOLD THAT IF THE ISSUE OCCURS AGAIN TO BRING THE VEHICLE BACK TO THE DEALERSHIP. AS STATED IN MY PREVIOUS COMPLAINT, THIS IS AN EXTREMELY DANGEROUS MALFUNCTION THAT COULD RESULT IN A SERIOUS ACCIDENT. THIS TIME MY TWO CHILDREN WERE IN THE CAR. WHAT IS IT GOING TO TAKE FOR ACURA TO FIND AN ACCEPTABLE RESOLUTION TO THIS PROBLEM? HOW MANY OF THESE MALFUNCTIONING VEHICLES ARE ON THE ROAD???

Vehicle Speed Control
Filed Sep 10, 202034,000 milesNC

I HAD THE CRUISE AND LKAS ON AND SET TO 75. I MANUALLY CANCELLED CRUISE AND BEGAN TO INCREASE SPEED TO GET INTO ANOTHER LANE. WHILE PRESSING THE ACCELERATOR, MY RDX COASTED AND DECELERATED INSTEAD OF GAINING SPEED. I MADE AN EMERGENCY STOP (AS SAFE AS POSSIBLE) AND PUT THE RDX IN PARK. SHIFTED INTO DRIVE AGAIN AND THE VEHICLE STARTED MOVING. WHEN PRESSING THE ACCELERATOR, SPEED WOULD NOT INCREASE AND I COULD HEAR MY RPMS GOING UP BUT YOU WOULDN'T KNOW IT BY LOOKING AT THE GAUGE. KEEP IN MIND THE MALFUNCTION LIGHT IS BLINKING, SOLID, BLINKING, AND THEN STOPS ALTOGETHER (NEVER HAVE SAW THIS ORANGE LIGHT UNTIL THIS HAPPENED). I TURNED THE VEHICLE OFF AND BACK ON, AND DROVE AWAY LIKE IT NEVER HAPPENED AND THE LIGHT WAS GONE.

Electrical System
Filed Sep 10, 202010,059 milesNJ

WHILE ACCELERATING THROUGH 50MPH THE CAR SUDDENLY STOPS DEVELOPING POWER AND BEGINS TO COAST DOWN TO A STOP, REGARDLESS OF GAS PEDAL INPUT. THE VEHICLES 'MALFUNCTION INDICATOR LAMP', 'ELECTRIC POWER STEERING (EPS) SYSTEM INDICATOR', 'VEHICLE STABILITY ASSIST (VSA) SYSTEM INDICATOR', 'ROAD DEPARTURE MITIGATION (RDM) INDICATOR', 'COLLISION MITIGATION BRAKING SYSTEM (CMBS) INDICATOR', AND 'BRAKE SYSTEM' LIGHT ILLIMINATE SIMULTANEEOUSLY. THE CENTER DISPLAY ROTATES THROUGH THESE PROBLEMS , ADVISES TO AVOID HEAVY ACCELERATION AND HIGH SPEED, AND ADVISES TO SEE THE DEALERSHIP. THIS HAPPENED WHILE MERGING INTO A LANE ON THE HIGHWAY AND COULD HAVE EASILY KILLED ME. THIS CAR MUST BE RECALLED. THIS CAR HAS BEEN MAINTAINED ON ALL REQUIRED INSPECTIONS, IS RUN ON 91OCT GAS, AND WAS JUST IN A CERTIFIED ACURA DEALERSHIP LESS THAN A MONTH AGO FOR AN UNRELATED ISSUE.

Engine
Filed Sep 7, 202023,000 milesNY

DRIVING ON A WET DAY, LOOKING TO ACCELERATE OUT OF HIGHWAY CONSTRUCTION MERGE AS TRAFFIC OPENED UP, THE VEHICLE WENT INTO WHAT I NOW UNDERSTAND IS A KNOWN PROBLEM (BUT NO RECALL) CALLED "LIMP MODE." I FELT A BUMP, ALMOST LIKE A GEAR SHIFT. THE CAR COULD NOT GET OVER 40 MPH. I WAS ABLE TO SAFELY EXIT THE HIGHWAY. PARK AND RESTART. THE ISSUE SEEMS TO HAVE VANISHED, AS I HAVE TESTED IT WITH INCREASINGLY "AGGRESSIVE" ACCELERATIONS UNTIL I FELT COMFORTABLE DRIVING AGAIN ON THE HIGHWAY. IT WAS NONETHELESS VERY CONCERNING. THIS CAN CAUSE A MAJOR ACCIDENT IF IT HAPPENS AT AN INOPPORTUNE TIME. I HAVE ONLY EVER USED 93 GAS. I'VE HAD THE CAR LESS THAN 3K MILES. IT IS A CERTIFIED PRE-OWNED WITH 23K TOTAL. THE ACCELERATION I TRIED WAS INDEED A HARD ONE, BUT THAT IS WHAT THIS CAR IS FOR.

Engine
Filed Sep 3, 202033,000 milesOH

ON TWO OCCASIONS, WHEN DRIVING IN WET WEATHER AT 50-60 MILES AN HOUR ON A 2 LANE ROAD, I ACCELERATED TO PASS A VEHICLE AND THE ENGINE SUDDENLY LOST POWER, WENT INTO "LIMP MODE" AND THE VEHICLE WAS UNABLE TO COMPLETE THE PASSING MANEUVER SAFELY DUE TO LOSS OF ACCELERATION. CHECK ENGINE LIGHT FLASHED CONTINUALLY AS THE VEHICLE COASTED TO AN EVENTUAL STOP. PULLED OFF ROAD, TURNED VEHICLE OFF, AND THEN RESTARTED IT AFTER A COUPLE MINUTES AND THE ENGINE LIGHT WAS NO LONGER BLINKING, VEHICLE WAS OPERATING NORMALLY. SUDDEN LOSS OF ACCELERATION IS EXTREMELY DANGEROUS AT HIGHWAY SPEEDS AND COULD EASILY RESULT IN A COLLISION.

Fuel/Propulsion System
Filed Sep 3, 2020TX

I RECEIVED A RECALL NOTIFICATION ON MAY 28, 2020. I HAVE CALLED THREE TIMES SINCE JUNE 1, 2020 AND I AM BEING TOLD THAT THERE ARE NO PARTS FROM THE MANUFACTURER TO REPAIR THE RECALL.

Engine
Filed Aug 26, 20201,000 milesNC

DRIVING AT HWY SPEED, RAINING AND ACCELERATED PAST SLOW SEMI TRUCKS, CHECK ENGINE LIGHT CAME ON AND VEHICLE WENT IN TO LIMP MODE ALMOST CAUSING AN ACCIDENT

Visibility/Wiper
Filed Aug 24, 202040,000 milesIL

WINDSHIELD CHIPS, SCRATCHES, CRACKS VERY EASILY. ONCE A CHIP OCCURS, WINDSHIELD CRACK(S) EXPAND SIGNIFICANTLY IN JUST HOURS/DAYS. THIS CAUSES OBVIOUS DRIVER INTERFERENCE OF VISIBILITY. HAVE HAD TO REPLACE 4 WINDSHIELDS PROFESSIONALLY IN 40K MILES AT 18 MONTHS FROM PURCHASE.

Engine
Filed Aug 23, 20205,000 milesWA

WE HAVE HAD THE RDX FOR 18 MONTHS AND HAVE PUT 5,000 MILES ON HER. DURING THIS TIME THE ENGINE HAS STALLED ON US PERHAPS 6 TO AS 8 TIMES; THE STALLS HAVE BEEN AND WORRISOME, COUPLE SECONDS. THE STALLS HAVE OCCURRED MERGING ON THE FREEWAY, AT INTERSECTIONS WHILE MAKING A LEFT OR JUST PUSHING DOWN THE PEDAL WHEN YOUR CRUISING. WE HAVE HAD SEVERAL CLOSE CALLS. YOU DON'T WANT TO BE AROUND HEAVY TRAFFIC WHEN THE STALL HAPPENS. IT IS DANGEROUS.

Engine
Filed Aug 3, 20203,400 milesOH

VEHICLE GOES INTO A "LIMP" MODE DURING HIGH SPEED FREEWAY DRIVING WITH LITTLE OR NO POWER DURING HEAVY RAIN. THIS HAS OCCURRED 5 TIMES IN THE 1ST 20,000 MILES AND DEALER CANNOT FIND PROBLEM AFTER 3 ATTEMPTS. THIS IS A VERY DANGEROUS AND POTENTIALLY CATASTROPHIC SITUATION . THIS HAS RENDERED THE VEHICLE NOT USEABLE DUE TO THE SAFETY CONCERNS.

Unknown or Other
Filed Jul 21, 202017,569 milesVA

MY PANORAMIC SUNROOF EXPLODED WHILE I WAS DRIVING WEST ON INTERSTATE 64 AROUND MILE MARKER 240

Fuel/Propulsion System
Filed Jul 13, 202011,161 milesVA

WHILE DRIVING EAST BOUND ON I-64 AT 65 MILES PER HOUR IN THE LEFT LANE THE VEHICLE COMPLETELY SHUT DOWN AND TURNED OFF. WE HAD NO ACCELERATION NO RESPONSE WHATSOEVER. WE COULDN'T GET SAFELY TO THE RIGHT SIDE AND WERE FORCED TO PULL TO THE LEFT NEXT TO THE JERSEY WALL AND IN A VERY DANGEROUS SITUATION. 1/3RD OF OUR VEHICLE WAS STILL IN THE LEFT LANE SINCE THERE WAS VERY LITTLE ROOM ON THE LEFT SIDE OF THE HIGHWAY. WE CALLED THE STATE POLICE AND THEY GOT TO THE SCENE APPROX 15 MINUTES LATER. THE ACURA LINK SYSTEM WOULD NOT WORK EITHER. WE COULD HEAR THE ACURA LINK REP BUT THEY COULDN'T HEAR US. A TOW TRUCK WAS DISPATCHED AND WE HAD THE VEHICLE TOWED TO THE CLOSEST ACURA DEALER. AT THE DEALER THEY INFORMED US THAT THE ISSUE WAS DUE TO A FUEL PUMP RECALL. WE WERE AWARE OF THE RECALL AND TRIED TO HAVE IT ADDRESSED 3 WEEKS PRIOR. OUR COMPLAINT IS THAT THIS FUEL PUMP DEFECT PUT US IN AN EXTREMELY DANGEROUS SITUATION AND WE ARE LUCKY THAT THERE WEREN'T MULTIPLE FATALITIES FROM BEING REAR-ENDED WHILE SHUT DOWN ON THE LEFT SIDE OF A MAJOR INTERSTATE. ACURA NEEDS TO ADDRESS THIS DEFECT WITH ALL SUBJECT VEHICLES IMMEDIATELY.

Engine
Filed Jul 10, 202025,400 milesFL

6 HOURS INTO A CROSS COUNTRY DRIVE, MY WIFE WENT TO PASS A LINE OF SLOWER MOVING CARS IN A DESIGNATED PASSING AREA ON US45 IN MS. AS SHE PUSH DOWN ON THE ACCELERATOR AT 55 MPH, THE CAR DROPPED INTO A LOWER GEAR AS IT ACCELERATED TO 60 MPH, THEN BUCKED AND WHEN INTO LIMP HOME MODE. THE CHECK ENGINE LIGHT STARTED FLASHING, WITH SPEED DROPPING RAPIDLY TOWARDS 20 MPH. SHE WAS ABLE TO GET SAFELY TOWARDS THE SIDE OF THE ROAD, WHERE SHE SWITCHED OFF THE ENGINE. A MINUTE LATER, SHE RESTARTED THE ENGINE. THE CHECK ENGINE LIGHT WAS OUT, AND THE CAR RESPONDED AS IF NOTHING HAPPENED FOR THE REMAINING 2 HOUR.DRIVE HOME. I WAS ABLE TO PULL 4 CODES FROM THE OBDII SYSTEM: P0300, P0301, P0304, AND C1555. THE FIRST THREE ARE FOR MISFIRE OF THE IGNITION SYSTEM, WHILE THE LAST IS FOR AN INCOMPATIBLE SCAN TOOL. THE CAR HAD HALF A TANK OF 93 OCTANE GAS, TEMP WAS AROUND 90 WITH HIGH HUMIDITY. THE CAR HAS 25000 MILES. THIS COULD HAVE RESULTED IN A SERIOUS MISHAP IF THERE HAD BEEN SOMEONE BEHIND HER ATTEMPTING TO PASS ALSO. THERE ARE SEVERAL REPORTS OF THE SAME THING HAPPENING TO OTHER 2019 ACURA RDX'S ON THIS REPORTING SITE, AS WELL AS ON AN ACURA RDX FORUM. SOMEONE AT THE NHTSA NEEDS TO GET ACURA TO GET ON THE BALL AND FIX THIS ISSUE BEFORE SOMEONE GETS KILLED.

Engine
Filed Jul 3, 202014,000 milesCO

WAS DRIVING DOWN THE HIGHWAY WHEN MY CAR LOST ALL ACCELERATION AND A WHOLE BUNCH OF WARNING LIGHTS WENT ON, STEERING BECAME HARD ETC. GOT IT OVER TO THE SIDE OF THE HIGHWAY BARELY. CAR WOULDN'T RESTART, GO INTO NEUTRAL OR ANYTHING. APPARENTLY THE DEALERSHIP SAYS THE RADAR WAS FAULT AND KILLED THE CAR WHILE I WAS DRIVING IT AND THERE WAS NO WAY TO DISABLE THE RADAR. IF THE RADAR IS FAULTY IT WILL KILL ALL PROPULSION AND ALSO THROW MULTIPLE ERRORS IN THE CAR CREATING A HAZARD FOR THE DRIVER. IT SEEMS LIKE THIS SHOULD BE A RECALL.

Electrical System
Filed Jun 19, 202051,200 milesLA

DRIVING FOR 15 MINUTES ENGINE STOPPED WHILE GOING UP A VERY BUSY BRIDGE ON I-10 - STARTED SHAKING AND FLASHING NO BRAKES NO STEERING CONTACT DEALER. COASTED TO CONSTRUCTION AREA ON TOP OF BRIDGE AS TO NOT BE HIT BY 18 WHEELERS. THE VEHICLE WAS OUT OF WARRANTY BY 1200 MILES ... THAT'S RIDICULOUS

Service Brakes
Filed Jun 18, 2020MA

HAVE HAD A SECOND OCCURRENCE OF A BRAKE PROBLEM WHICH ACURA HAS ACKNOWLEDGE BUT WILL NOT PROVIDE A FIX DATE. ONLY TOLD THAT IT IS A KNOWN PROBLEM BUT ENGINEERS AY IT IS NOT A DANGER. BUT WON'T PUT IT IN WRITING SO DON'T BELIEVE THAT IT IS NOT UNSAFE. I NEED TO ALERT GOV SAFETY DEPT. IN EVENT IS UNSAFE & SOMEONE IS HURT. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2019 Acura RDX → · Every RDX year → · How the figures are calculated →