WHEN MY CAR SLOWS DOWN IN FRONT OF A STOP SIGN, OR BEFORE MAKING A RIGHT TURN, IT TAKES A FEW SECONDS BEFORE IT CAN DOWNSHIFT & CONTINUE TO MOVE FORWARD. IT'S LIKE THE TRANSMISSION DOESN'T KNOW WHAT TO DO FOR A FEW SECONDS. IT'S A SAFETY ISSUE WHEN YOU'RE IN AN INTERSECTION & YOUR CAR STALLS RIGHT THERE, EVERY TIME. *TR
2019 Acura RDX complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2019 record →
TRANSMISSION DOES NOT DOWN SHIFT APPROPRIATELY WHEN SLOWING OR TRAVELING A LOW SPEED AND THE NEED FOR FAST ACCELERATION IS NEEDED. THERE IS ABOUT A 3 SECOND DELAY BEFORE ANY THROTTLE RESPONSE OR ACCELERATION. CAR IS STUCK IN 5 OR 6 GEAR AND GOING 10-15 MILES PER HOUR AND NO ACCELERATION DESPITE GAS PEDDLE PRESSED TO THE FLOOR. HIGHLY DANGEROUS DELAY IN ACCELERATION RESPONSE LIKE WHEN CROSS TRAFFIC. THIS WILL GET PEOPLE KILLED. DEALER SAYS IS WORKING AS DESIGNED. BUT IT A VERY DANGEROUS DESIGN FLAW THEN. I CAN SLOW FROM 40 MPH TO 10 MPH AND THEN APPLY FULL ACCELERATION AND THERE IS NO RESPONSE FROM THE VEHICLE FOR 3 SECOND. VERY REPEATABLE. NO ACCELERATION DESPITE GAS PEDDLE PRESSED TO THE FLOOR. *TR
SUDDEN LOSS OF POWER WHILE PASSING ON HIGHWAY FOLLOWED BY NUMEROUS SYSTEM ERROR LIGHTS *BF*JB
DRIVING VEHICLE EST 40MPH, STRAIGHT ROAD CITY RIGHT LANE. CAR AHEAD OF ME (EST 2 + CAR LENGTH) TURNED RIGHT,AND WAS NO LONGER ON THE ROAD I WAS DRIVING, MY VEHICLE SLOWED DOWN. I DID NOT PRESS BRAKES OR CHANGE DRIVE TO NEUTRAL. THERE WAS NO INPUT FROM ME TO CHANGE VEHICLE SPEED. "SPACE RESERVED" BARS USE RADAR TO KEEP DESIGNATED SPACE. THERE WERE NO BARS FOR A SAFETY MARGIN. NO LIGHTS OR INDICATORS DISPLAY ON DASHBOARD FOR REASON OF DECELERATION. NORMALLY IF I AM CLOSE TO A PERSON WHO IS TURNING OFF THE ROAD, SENSORS MAY DETECT THAN AND FLASH BRAKE ON THE DASHBOARD. THIS SAME BRAKING WHEN A PERSON TURNED HAS OCCURRED WHEN I WAS IN THE LEFT LANE CITY ROAD WESTBOUND .THAT VEHICLE WAS APPROACHING ME, A 4 LANE WIDE STREET. I WAS ON THE LEFT LANE OF MY DIVIDE, THE OTHER VEHICLE WAS IN THE RIGHT LINE OF THEIR DIVIDE EASTBOUND. THAT OPPOSITE VEHICLE WAS TURNING RIGHT, MY CAR SLOWED DOWN ALTHOUGH THE OTHER CAR WAS TWICE AS FAR AWAY COMPARED TO THE RIGHT-TURN COMPLAINT ABOVE. NO INPUT FROM ME, NO DASHBOARD WARNINGS, TOO FAR AWAY TO BE CONSIDERED A SAFETY ISSUE. ANOTHER OCCURRENCE: WAS DRIVING STRAIGHT, EST 20MPH CITY ROAD.. CAME TOWARDS A SMALL DIP IN THE ROAD, EST 3' WIDE, SHALLOW. NO VEHICLES ON ROAD. CAR SLOWED DOWN, NO INDICATIONS. I STEPPED ON THE GAS, NO RESPONSE. PRESSED DRIVE BUTTON, NO RESPONSE. AFTER GETTING OVER THE DIP, I PULLED TO THE SIDE OF THE ROAD. TURNED CAR OFF AND RESTARTED, DROVE CORRECTLY AFTER THAT. USED SAME ROAD TO COME BACK, CAR HANDLED DIP IN ROAD APPROPRIAT
AFTER A HARD STOP AT A STOPLIGHT, WHEN ATTEMPTING TO ACCELERATE THE CAR WOULD NOT ACCERLATE EVEN WHEN PUSHING HARD AND PUMPING ON THE GAS PEDAL. COULD HEAR THE ENGINE REVING BUT WOULD NOT GO OVER 20 MPH. TOOK IT TO THE DEALER THE NEXT DAY AND THEY COULD FIND NOTHING WRONG. HAPPENED A 2ND TIME WHEN ATTEMPTING TO PASS A CAR. IN THAT INSTANCE I RECALL SPEEDING UP TO PASS THE CAR AND ONCE IN FRONT IF IT HAD TO STEP ON THE BRAKE DUE TO A PENDING STOP LIGHT. WHEN ATTEMPTING TO ACCELERATE AGAIN THE CAR WOULD NOT ACCELERATE. COULD HEAR THE ENGINE REVING UP, BUT THE CAR WOULD NOT GO OVER 20 MPH.
MY 2019 ACURA RDX EXPERIENCED A TOTAL, UNEXPECTED LOSS OF ENGINE POWER WHILE ATTEMPTING TO PASS A TRUCK ON A 2 LANE HIGHWAY. ALL PROPULSIVE POWER SUDDENLY DISAPPEARED JUST AS I EXPECTED THE TURBOCHARGER TO KICK IN FOR SAFE PASSING. I FIRMLY DEPRESSED THE ACCELERATOR A COUPLE TIMES WITH ZERO RESPONSE FROM THE ENGINE. THIS WAS ACCOMPANIED BY A SENSE OF THE ENGINE MISFIRING. MY BELIEF IS THAT THIS PROPULSION FAILURE IS RELATED TO A TURBOCHARGER ACTIVATION ISSUE. PLEASE NOTE THAT WHILE MY DEALER HAS FOUND NO ONGOING ENGINE PROBLEM IN MY CAR, THE DEALERSHIP HAS ORDERED TURBOCHARGER RELATED PARTS AND INTENDS TO INSTALL THEM NEXT WEEK. ALSO, WHILE STRANDED, WE SEARCHED ONLINE AND FOUND REFERENCES TO SEEMINGLY SIMILAR ACURA FAILURES THAT OCCURRED IN WET AND RAINY CONDITIONS. WE WERE DRIVING IN COOL AND RAINY CONDITIONS AT THE TIME OF THIS FAILURE. FORTUNATELY, WE AVOIDED A CRASH AND COASTED TO A STOP ON THE LEFT SHOULDER. ENGINE WAS STILL RUNNING AND THE CAR PUT ITSELF INTO CREEP MODE, WHICH ALLOWED MOVEMENT TO THE RIGHT SHOULDER. A VERY DANGEROUS AND POTENTIALLY FATAL ACCIDENT WAS LUCKILY AVERTED. THE VEHICLE WAS HAULED 130 MILES TO MY LOCAL ACURA DEALERSHIP WHICH REPORTED AN ENGINE MISFIRE INDICATION FROM THE CAR'S COMPUTER BUT NO FURTHER INDICATION OF PRIOR OR SUBSEQUENT ISSUES.
I WAS DRIVING ABOUT 20 MPH, ON A CITY STREET, AND I FELT THE CAR VEERING TO THE RIGHT. THE NEXT THING I KNEW I WAS SIDE SWIPING A PARKED CAR AND REALIZED THAT I HAD NO CONTROL OVER THE STEERING. WHEN I FINALLY CAME TO A STOP AND OUT OF THE WAY OF TRAFFIC, SEVERAL WITNESSES CAME OVER TO MAKE SURE I WAS OKAY. FORTUNATELY, I WAS, HOWEVER, WE ALL SAW THAT THE RIGHT FRONT TIRE WAS PERPENDICULAR TO THE WHEEL WELL AND THE TIE ROD WAS BROKEN IN TWO. WITNESSES, POLICE OFFICERS WHO RESPONDED TO THE SCENE, AND THE AAA TOW TRUCK DRIVER WERE SHOCKED TO SEE THE DEFECT IN THE TIE ROD, AND ALL COMMENTED THAT HAD I BEEN DRIVING ON A HIGHWAY, I COULD HAVE EASILY BEEN SEVERELY INJURED OR WORSE, OR CAUSED A FATAL CRASH AND HARM TO OTHERS. THANKFULLY THAT DID NOT HAPPEN, BUT THE FACT THAT THE TIE ROD BROKE IN A RELATIVELY NEW CAR MAKES ME EXTREMELY CONCERNED ABOUT EVER DRIVING THIS CAR AGAIN, EVEN IF IT IS SOMEHOW 'REPAIRED'.
INFOTAINMENT SYSTEM DOES NOT WORK (GOES BANK, FREEZES OR GOES IN AND OUT), SPECIFICALLY CARPLAY WHICH CONNECTS AND DISCONTENTS (IN AND OUT) ON A REGULAR BASIS. I'VE BEEN EXPERIENCING THIS PROBLEM SINCE FIRST PURCHASING THE CAR IN JULY 2018. I HAVE TAKEN IT TO THE DEALERSHIP 3 TIMES NOW AND FILED A COMPLAINT WITH ACURA, WHICH BLAMES APPLE AND CLAIMS IT'S NOT THEIR PRODUCT'S FAULT. I WAITED UNTIL I GOT A NEW IPHONE THINKING THAT WOULD SOLVE THE PROBLEM; NOW ACURA SAYS MY PHONE IS TOO NEW AND STILL NOT COMPATIBLE. THIS IS A DANGEROUS ISSUE AND DISTRACTING WHILE DRIVING. THE PROBLEM OCCURS WHILE THE CAR IS STATIONARY AND IN MOTION.
THE BACK SEAT OF THE VEHICLE IS LOOSE AND ROCKS UP TO AN INCH OR MORE. WE TOOK THE CAR INTO THE DEALERSHIP TO FIX THE PROBLEM AND WERE TOLD THAT THIS WAS STANDARD ON THE 2019 ACCURA RDX. SEATS THIS LOOSE DO NOT SEEM SAFE TO ME. WE HAVE AN INFANT IN A CAR SEAT IN THE BACK SEAT OF THE CAR. HER CAR SEAT IS SUPPOSED TO MOVE LESS THAN ONE INCH WHEN PROPERLY INSTALLED. WITH THE BACK SEAT AS LOOSE AS IT IS, THERE IS NO WAY FOR ME TO INSURE HER SAFETY IN THIS CAR. THE SEAT IS LOOSE ALL THE TIME- REGARDLESS OF WHEN THE CAR IS IN MOTION- AS LONG AS SOMEONE OR SOMETHING IS SUPPLYING ENOUGH FORCE. WE HAVE A VIDEO OF THE SEAT MOVEMENT, BUT THERE IS NO WHERE TO ADEQUATELY ATTACH IT TO THIS REPORT.
WHEN USING AUTO BRAKE HOLD WHEN STOPPED IN TRAFFIC AND IF ENGINE AUTO START STOP IS ENGAGED, IF THE AUTO START STOP TURNS THE ENGINE BACK ON THERE ARE TIMES WHEN THE AUTO BRAKE HOLD RELEASES BY ITSELF AND CAR STARTS MOVING FORWARD. THIS COULD BE A SAFETY ISSUE IN CASE THERE IS A PEDESTRIAN IN THE CROSS WALK OR IF THE DRIVER DOES NOT HIT THE BRAKE PEDAL IMMEDIATELY COULD HIT THE VEHICLE IN FRONT. I DO NOT SEE ACURA HAVING ANY RECALL TO FIX THIS. A FORUM LINK OF OTHER PEOPLE REPORTING THE SAME ISSUE: HTTPS://ACURAZINE.COM/FORUMS/3G-RDX-PROBLEMS-FIXES-458/BRAKE-HOLD-ISSUE-977762/
2019 NEW RDX! THE CAR BRAKES SOUND HORRIBLE EVERYDAY! I HAVE BEEN PROMISED OVER 9 MONTHS ITS BEING WORKED ON. I'VE HAD THEM CHANGED 3 TIME BY THE DEALER AND STILL SQUEAKS EVERY TIME I STOP. I'M FEARING FOR MY SAFETY BECAUSE THEY CANNOT FIX THE PROBLEM AND I FEEL THEY WILL FAIL SOON. IT'S A VERY WELL KNOWN PROBLEM IF YOU GOOGLE 2019 AND 2020 RDX BRAKE PROBLEMS THEY GAVE ME A $300 VISA CARD FOR MY INCONVENIENCE!!! I DON'T KNOW WHO TO TURN TO ANYMORE BECAUSE THE COMPANY DOESN'T CARE TO FIX THIS 2 YEAR OLD MODEL'S PROBLEM
I WAS DRIVING ON A TWO-LANE HIGHWAY IN RURAL MISSISSIPPI. ONCE ON A STRAIGHTAWAY AND WITH PLENTY OF SPACE TO PASS, I ATTEMPTED TO DO SO. AS SOON AS I ACCELERATED, THE PEDAL WENT TO THE FLOOR, I LOST ALL POWER, ENGINE LIGHT FLASHED ON, AND I WAS TRAPPED IN THE LEFT LANE WITH ONCOMING TRAFFIC RACING AT ME. WITH LESS THAN TWO SECONDS TO SPARE AND WITH THE HELP OF DOWNHILL MOTION, I WAS ABLE TO SQUEEZE AHEAD OF THE VEHICLE I WAS ATTEMPTING TO PASS AND INTO THE RIGHT LANE JUST AS ONCOMING TRAFFIC WHIZZED BY. I SAT ON THE SHOULDER OF THE HIGHWAY AND LITERALLY SHOOK FOR ABOUT AN HOUR. THE CAR WAS TOWED TO ACURA OF JACKSON. WHILE SITTING AT THEIR DEALERSHIP, I FOUND ALL THESE SIMILAR COMPLAINTS. LIKE ALL THE OTHERS, NO CODES SHOWED UP AND NOTHING COULD BE DONE. THEY KEPT THE CAR FOR THREE DAYS AND COULD NOT GET IT TO REPLICATE THE SITUATION. I DROVE IT BACK TO TEXAS AND AM JUST WAITING FOR THE ISSUE TO HAPPEN AGAIN...PRAYING THAT IF AND WHEN IT DOES, IT WILL NOT BE A LIFE-THREATENING SITUATION THIS TIME. WHY IS THIS CONTINUING TO BE REPORTED AND NOTHING IS BEING DONE? OTHERS REPORTED THIS HAPPENING IN HEAVY RAIN. I WAS TRAVELING AT 70MPH ON A WET ROAD AT THE TIME. IT WAS CLOUDY, BUT IT WAS NOT RAINING AT THE TIME. THE CAR WAS IN COMFORT MODE AT THE TIME.
WHILE DRIVING MY 2019 ACURA RDX I ATTEMPTED TO PASS A SLOWER MOVING VEHICLE. DURING ACCELERATION MY ENGINE LIGHT STARTED FLASHING AND SIMULTANEOUSLY THE VEHICLE LOST ALL POWER TO THE ENGINE. THIS PREVENTED ME FROM PASSING AND FORCED ME TO FALL BACK IN BEHIND THE VEHICLE I WAS PASSING. THIS WAS EXTREMELY DANGEROUS AND COULD HAVE HAD CATASTROPHIC RESULTS IF ANOTHER VEHICLE WAS APPROACHING. AFTER FALLING BACK IN BEHIND THE VEHICLE I PULLED OFF ONTO THE SHOULDER. I TURNED OFF THE VEHICLE AND WAITED ABOUT 2 MINUTES AND UPON TURNING IT BACK ON; IT WAS BACK TO NORMAL. I PAID NEARLY $50,000. TO HAVE A SAFE AND RELIABLE VEHICLE. THIS VEHICLE IS SO UNSAFE TO DRIVE WITH THIS ISSUE IT BASICALLY SITS IN THE GARAGE. CONTACTING ACURA DEALERS / SERVICE DEPARTMENTS THEY KNOW ABOUT THIS BUT ARE WAITING FOR THE COMPANY ACURA TO COME UP WITH A SOLUTION. THIS VEHICLE IS NOT SAFE AND MY LIFE AND FAMILY'S LIFE WERE PUT INTO JEOPARDY. ACURA DOESN'T HAVE THE RIGHT TO PUT THEIR CUSTOMERS LIVES IN JEOPARDY. THEY NEED TO FIX THIS ISSUE OR ALLOW THEIR CUSTOMERS TO RETURN THIS DEFECTED VEHICLE IMMEDIATELY.
ON TV NEWS AFTER SEEING A COUPLE OF CARS EVEN A SMALL SUV OVERTURNED IN THE EXACT LOCATION I DAMAGED MY ACURA RDX. I DECIDED TO REPORT MY ACCIDENT. NOT SURE THE EXACT DATE BUT GIVE OR TAKE OCTOBER 15,2019. IT WAS IN THE BEGINNING OF CONSTRUCTION AT THE CORNER OF TREMONT AVE AND VAN NEST A ISLAND WAS CONSTRUCTED WITH WHAT WOULD BECOME A STAND UP TWO AND A HALF FOOT SQUARE BOX WHICH LOOKS LIKE THE BASE FOR A STREET LIGHT.I WAS MAKING A LEFT HAND TURN AT THE LIGHT.THIS STOOD IN A BLIND SPOT NO MARKINGS NO BARRICADES NOTHING NO CONES AND NO FLAGS . I DIDN'T KNOW ANYTHING UNTIL I FELT AND HEARD THE BOOM BANG. I THEN GOT OUT AND LOOKED AND REALLY SAW NOTHING DIDN'T WANT TO HOLD UP TRAFFIC IT WAS AROUND 6-7 PM. I LOVE MY VEHICLE.IT IS A LEASE BUT I TAKE SUCH GOOD CARE OF IT. I LOOKED AT IT AGAIN AND WAS BROKEN HEARTED THE IMPACT WAS FROM THE BOTTOM WHICH CAUSED BODY DAMAGE
2019 ACURA RDX ADVANCE SH-AWD ODOMETER 12,900 TUESDAY 01/14/2020 14:20; LKAS ON, COMFORT MODE, ENGINE IDLE STOP/START CANCELLED WITH THE BUTTON, 60 DEG F. ON A 300+ MILE ROAD TRIP, THE LATTER HALF UNDER HEAVY RAIN. NEARING MY HOME, THE RAIN WAS ALMOST STOPPED, AND AS I ACCELERATEDUP A LONG STEEP GRADE, THE RDX FELT LIKE IT RAN OUT OF GAS. IT JUST SPUTTERED ALONG UP THE HILL UNTIL I CAME TO A DRIVEWAY AND TURNED IN. I NOTICED THE ENGINE LIGHT WAS ON. I TURNED OFF THE ENGINE, WAITED A FEWMINUTES, THEN IT RESTARTED AND HAS BEEN OK SINCE THEN. I DID NOTICE THE NEXT DAY THAT THE IDLE START/STOP FUNCTION IS "UNAVAILABLE" AND THE CAR CONTINUES TO RUN WITH THE FOOT ON THE BRAKE. I DO QUITE A BIT OF 2 LANE TRAVEL, AND OFTEN MUST PASS SLOWER TRAFFICUNDER FULL POWER. IF THIS SITUATION OCCURS DURING A PASSING MANEUVER WITH SHORT SITE DISTANCE, IT WOULD BE DISASTROUS. BASED ON THIS FEAR, MY DRIVING ABILITY IS NOW SEVERELY LIMITED UNTIL THIS PROBLEM IS DIAGNOSED AND RESOLVED.
MY BRAND NEW 2019 ACURA RDX THAT HAD 9200 MILES ON IT SHUT DOWN ON ME ON THE FREEWAY. IT WAS RAINING AND I PULLED OUT TO PASS, GOING ABOUT 75 MPH, AND IT WENT INTO WHAT I NOW KNOW IS LIMP MODE AND THE ENGINE LIGHT FLASHED ON AND OFF AND THE ENGINE WAS MAKING A DIFFERENT SOUND THAN NORMAL. I HAD SOMEONE TAILGATING ME, SO I AM LUCKY IT DIDNT CAUSE AN ACCIDENT. GOT PULLED OVER AND CALLED THE DEALERSHIP AND THEY SAID IT NEEDED TO COME IN. THEY SPECULATE RAINDROPS GOT ON THE ENGINE FILTER (FORGET THE NAME) AND THE CAR THOUGHT IT WAS MALFUNCTIONING AND SHUT DOWN. I HADNT TURNED THE CAR OFF BECAUSE I WAS AFRAID ID BE STRANDED, SO I DONT KNOW IF IT WOULD HAVE RESET ITSELF. STILL, I BOUGHT THIS CAR FOR DEPENDABILITY AND IVE LOST ALL TRUST. I HAD HAD THREE ACURA CARS BEFORE THIS. IVE BEEN TOLD THERES NO FIX AND ENGINEERS ARE WORKING ON IT BUT THEY COULDNT RECREATE THE SITUATION AND ITS WORKING OKAY NOW. THIS IS A SAFETY ISSUE. I COULD HAVE BEEN ON A TWO-LANE PASSING AND COULDNT GET BACK IN WHEN IT SHUT DOWN BEFORE AN ONCOMING CAR! SO I CANT DRIVE IT IN THE RAIN OR PASS NOW? THE DEALERSHIP HAD ONE OTHER RDX DO THE SAME THING AND IM READING SEVERAL ONLINE. I FEEL LIKE ITS RUSSIAN ROULETTE. DO I JUST HAVE A LEMON OR IS IT A DESIGN FLAW? IM SCARED! THE CAR IS STILL AT THE DEALERSHIP, BUT THERE'S NOTHING THAT CAN BE DONE BECAUSE EVERYTHING CHECKS OUT. THEY DON'T HONESTLY KNOW WHAT TO DO, SO THE POSSIBILITY OF BEING STRANDED OR MISSING A FLIGHT OR BEING INJURED OR KILLED IS NOT OFF THE TABLE
WE TURNED ONTO THE ON-RAMP OF I40 WEST IN ARKANSAS AT EXIT 58 HEADING WEST. I ACCELERATED TO GET UP TO SPEED TO MERGE ONTO THE HIGHWAY. WHEN I REACHED 70MPH THE CAR STOPPED ACCELERATION AND VERY RAPIDLY SLOWED TO 20MPH IN FRONT OF MULTIPLE CARS AND SEMI TRUCKS. I WAS LUCKY TO HAVE BEEN MISSED BY THE TRAFFIC BEHIND US AND WAS ABLE TO GET TO THE RIGHT SHOULDER. THE CAR WOULD NOT ACCELERATE PAST 10-20MPH. WE LIMPED TO THE NEXT EXIT AND FOUND A PARKING LOT. I TURNED THE CAR OFF AND BACK ON AND IT SEEMED TO BE WORKING CORRECTLY AGAIN. MY ENTIRE FAMILY COULD HAVE EASILY BEEN KILLED! DURING THE INCIDENT THE CHECK ENGINE LIGHT CAME ON AND REMAINED ON UNTIL TURNING THE CAR OFF AND BACK ON.
TL* THE CONTACT OWNS A 2019 ACURA RDX. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG OFF WARNING INDICATOR WAS ILLUMINATED WHILE HIS WIFE WAS OCCUPYING THE SEAT. THE VEHICLE WAS RESTARTED TWICE AND THE VEHICLE OPERATED AS DESIGNED. THE VEHICLE WAS TAKEN TO AUTOSPORT ACURA OF DENVILLE (3109 ROUTE 10 EAST, DENVILLE, NJ 07834, (973) 298-0330), BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 10088356. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 14,000.
WHEN A LIGHT SNOWFALLS AND COVERS THE A BADGE ON THE FRONT OF THE VEHICLE A WARNING LIGHT SHOWS UP SAYING RADAR IN AN ORANGE BOX AND SAYS SOME DRIVER ASSIST SYSTEMS CANNOT OPERATE RADAR OBSTRUCTED. IN SNOW YOU NEED ALL SYSTEMS WORKING. I WAS DRIVING ON CITY STREETS.
I REPORTED AN ISSUE WITH MY 2019 ACURA RDX, WHERE IF: ENGINE AUTO STOP IS ENABLED, AND BRAKE HOLD IS ENABLED. ON TWO OCCASIONS, THE VEHICLE LURCHED FORWARD WHILE THE BRAKE HOLD IS ENABLED THIS PROPELLED ME TO THE SIDE OF THE INTERSECTION TODAY, WITH A 2020 LOANER, IT HAPPENED AGAIN
TL* THE CONTACT OWNS A 2019 ACURA RDX. WHILE DRIVING, ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DRIVE NORMALLY; HOWEVER, THE INSTRUMENT PANEL SEIZED. THE VEHICLE WAS TAKEN TO PARAGON ACURA (56-02 NORTHERN BLVD, WOODSIDE, NY 11377, (347) 862-9539) WHERE IT WAS REPROGRAMMED; HOWEVER, THE FAILURE RECURRED FIVE TIMES. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE AN UPDATE WAS COMPLETED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 500.
THE ABOVE MENTIONED VEHICLE WAS LEASED IN MARCH 2019. I HAVE RECENTLY EXPERIENCED ISSUES WITH THE INFOTAINMENT SYSTEM THAT COMES STANDARD WITH MY VEHICLE. THE SCREEN IS GOING BLACK AND NOT RESPONDING WHILE THE VEHICLE IS IN MOTION ON A BRIDGE. THIS IS CAUSING MY BLUETOOTH, BLINDSPOT ASSIST, NAVIGATION, AND ENTIRE COMPUTER SYSTEM TO MALFUNCTION. I AM ALSO HAVING ISSUES WITH THE VEHICLE STARTING. IT WAS AT ONE POINT I WAS TOLD TO PLACE MY KEY NEAR THE START BUTTON IN ORDER FOR THE VEHICLE TO START. I WAS INFORMED BY DANIEL FLORES OF ACURA OF WAPPINGER FALLS THAT THEY ARE AWARE OF THE ISSUE BUT THEY HAVE NO IDEA WHEN THE ISSUE WILL BE RESOLVED. I AM AFRAID THAT I WILL BE PLACED IN A SITUATION WHERE MY VEHICLE WILL NOT START OR CAUSE A SAFETY ISSUE FOR MYSELF OR A PEDESTRIAN. MY VEHICLE IS LESS THAN A YEAR OLD AND I HAVE I INVESTED MORE THAN $10000 IN IT. THE ONLY WAY FOR ME TO GET OUT OF IT IS TO SPEND AN ADDITIONAL $133.00 A MONTH (WHICH I DO NOT HAVE) AND CHANGE THE VEHICLE OUT TODAY!!!. I AM LOOKING FOR HELP. MY HUSBAND RECENTLY HAD A 2013 NISSAN ROGUE CATCH ON FIRE IN MY DRIVEWAY JUST UNDER MY BEDROOM WINDOW. I AM AFRAID THAT SOMETHING LIKE THIS MAY OCCUR AGAIN.
ERRATIC DISPLAY OPERATION CAUSES DRIVER DISTRACTION PROBLEMS AND POSSIBLE DAMAGE TO CAR OPERATION (TRANSMISSION). AS SHOWN IN ATTACHMENTS IT DISPLAYS SYSTEM ERROR. THE INFOTAINMENT SYSTEM SCREEN GOES DARK. TIRE PRESSURE DISPLAYS FALSE INFORMATION. I HAVE TAKEN THE VEHICLE TO THE DEALER MULTIPLE TIMES; EACH TIME THE DEALER SAYS NOTHING WRONG OR THEY BELIEVE PROBLEM WILL BE FIX WITH THE RADIO UPDATE. THEY CONSTANTLY RESET THE VEHICLE AND WRITE ON THE REPORT, NO PROBLEMS FOUND. MY OPINION IS THAT THERE IS AN INCOMPATIBILITY WITH THE VEHICLE ELECTRONICS AND THE DISPLAY SYSTEMS IN THE VEHICLE AND THE INFOTAINMENT SYSTEM THAT ACURA IS USING TO PRESENT VEHICLE DATA TO THE DRIVER. IMG_0807 SHOWS THE WARNING OF LOW TIRE PRESSURE WHEN IN FACT ALL TIRES HAVE CORRECT PRESSURE. IMG_0802 SHOWS SYSTEM ERROR WHEN TRYING TO ACCESS A RADIO STATION. IMG_0801 SHOWS THE SYSTEM REQUIRES AN UPDATE BUT NO DEALER OR SERVICE GROUP HAS THE UPDATE. I'M UNABLE TO SHOW THE BLANK OR FLICKERING DISPLAY. THIS IS DANGEROUS BECAUSE YOU CAN'T TELL IF THE VEHICLE IS IN COMFORT MODE OR SPORT OR SNOW
ON OCTOBER 30, 2019, I WAS PASSING A DUMP TRUCK ON RT. 539 IN NEW JERSEY, I HAD JUST ACCELERATED TO COMPLETE THE PASS. AS I WAS COMPLETING THE PASS, THE ENGINE LOST POWER AND THE ENGINE MALFUNCTION LIGHT BEGAN BLINKING, I'VE BEEN TOLD THE VEHICLE WENT INTO LIMP MODE. THE CAR DECELERATED AND WOULD NOT GO OVER 20 MPH. I WAS QUICKLY ABLE TO PULL ONTO THE SHOULDER TO AVOID BEING HIT BY THE TRUCK I JUST PASSED. ONCE IN THE SHOULDER, I TURNED THE VEHICLE OFF. WHEN I TURNED THE VEHICLE BACK ON, THE ENGINE MALFUNCTION LIGHT WAS NO LONGER FLASHING AND THE CAR RESUMED NORMAL OPERATIONS. I CONTACTED THE LOCAL ACURA DEALERSHIP. THE DEALERSHIP KEPT THE VEHICLE FROM OCTOBER 30 UNTIL NOVEMBER 1, I WAS TOLD THAT THERE WERE NO STORED CODES ON THE VEHICLE. THE VEHICLE WAS TEST DRIVEN FOR 60 MILES, THE DEALER WAS UNABLE TO DUPLICATE THE ISSUE. THE VEHICLE WAS RETURNED TO ME, I WAS INFORMED IF THE ISSUE OCCURS AGAIN TO BRING IT BACK. THIS VEHICLE HAD APPROXIMATELY 10,500 MILES ON IT AT THE TIME OF THE INCIDENT. THIS IS A VERY DANGEROUS PROBLEM, I NARROWLY AVOIDED BEING IN A CAR ACCIDENT.
CAR GOES INTO "LIMP MODE" AND LOSES ALL ENGINE POWER AT HIGHWAY SPEEDS. HAS HAPPENED 4 TIMES, TWICE PUTTING MY SAFETY IN JEOPARDY. THE FIRST TIME IT HAPPENED I WAS ACCELERATING ONTO THE HIGHWAY. I PULLED OVER AND RESTARTED THE VEHICLE, ATTRIBUTING IT TO A ONE TIME GLITCH. IT HAPPENED THE SECOND TIME WHEN I WAS ATTEMPTING TO PASS ANOTHER VEHICLE ON THE HIGHWAY. I CALLED THE DEALERSHIP AND THEY ADVISED ME TO RESTART THE VEHICLE AND DRIVE INTO THEIR SHOP. THE THIRD TIME IT HAPPENED I WAS ACCELERATING ONTO A HIGHWAY FROM THE ON RAMP. I CALLED AND LEFT A MESSAGE FOR THE DEALERSHIP. THE FOURTH TIME IT HAPPENED I WAS ATTEMPTING TO PASS A SEMI TRUCK IN A CONSTRUCTION ZONE. MY RDX LOST ALL ENGINE POWER AND I WAS FORCED TO TURN ON THE FLASHING EMERGENCY LIGHTS AND COAST UNTIL I REACHED THE END OF THE CONSTRUCTION ZONE. ACURA HAS REPEATEDLY DENIED THE EXISTENCE OF THIS PROBLEM AND TOLD ME I WAS THE ONLY ONE EXPERIENCING THIS ISSUE. THE APPROXIMATELY 20 COMPLAINTS FILED WITH THE NHTSA INDICATE OTHERWISE. ACURA HAS REFUSED TO RESOLVE THIS ISSUE, CLAIMING THEY CANNOT DUPLICATE IT. A RECALL SHOULD BE INSTITUTED BEFORE SOMEONE IS INJURED OR KILLED BY THIS SERIOUS SAFETY ISSUE.
ON WEDNESDAY, OCT 16, 2019, I WAS DRIVING THIS RDX FOR ABOUT 2 HOURS, AND WAS GOING SOUTH ON N CAROLINA RT #171 IN A STEADY RAIN ON A FLAT ROAD. I DROVE BEHIND A 18 WHEEL LOG TRUCK FOR 10-15 MINUTES AT 50-55MPH BEFORE CONFIRMING THERE WAS NO VEHICLES COMING THE OTHER WAY. WHEN IT WAS CLEAR FOR 1-2 MILES, I FLOORED THE ACCELERATOR TO PASS THE LOG TRUCK. THE RDX LEAPED FORWARD AT FIRST, BUT HALFWAY PAST THE LOG TRUCK THE VEHICLE LOST POWER AND SLOWED TO 35-40 MPH OR SO (MAYBE SLOWER, AS I AM GUESSING--- I WAS NOT LOOKING AT THE DASH). I WAS SCARED THAT I COULD NOT COMPLETE MY PASS OF THE TRUCK. FORTUNATELY, AFTER 5-10 SECONDS, THE TRUCK DRIVER NOTICED SOMETHING WAS AMISS, AND HE SLOWED DOWN TO LET ME PASS AT MY SLOWER SPEED. I PULLED OFF AND WAS GRATEFUL FOR TWO THINGS. FIRST THAT NO ONE WAS COMING THE OTHER WAY, AS A HEAD ON COLLISION COULD HAVE TAKEN PLACE. SECOND, THAT THE TRUCK SLOWED TO PERMIT ME TO PULL OFF ON THE RIGHT SHOULDER. THIS TOOK PLACE ABOUT 220PM. AFTER PULLING TO THE SHOULDER, AND LEAVING THE RDX RUNNING, I WAITED FOR SEVERAL MINUTES, AND TRIED TO PULL FORWARD. THE LIMITED POWER CONDITION REMAINED. AND THE ORANGE ENGINE SYMBOL CONTINUED TO APPEAR ON THE DASH. I SUSPECT THE ORANGE SYMBOL APPEARED WHEN I LOST POWER, BUT I WASN'T LOOKING AT THE DASH. AFTER SEVERAL MORE MINUTES, I TURNED THE CAR OFF AND WAITED FOR SEVERAL MORE MINUTES. WHEN THE CAR RESTARTED, THE SYMBOL WAS GONE, AND REGULAR POWER HAD RETURNED. I DROVE ABOUT 100 YARDS, AND THEN RE-ENTERED RT#171 W
BRAKES INTERMITTENTLY MAKE SQUEALING NOISE (SINCE NEW) THAT SOUND LIKE THE BUILT IN WEAR INDICATORS THAT ALERT YOU THERE IS A PROBLEM WITH THE BRAKES. MY SAFETY CONCERNS IS THAT I HAVE HAD TO ACCEPTED THE NOISES AS NORMAL AND IF THERE WERE A PROBLEM WITH THE BRAKES I MOST LIKELY WILL IGNORE THE WEAR INDICATOR NOISE, LIKE THE STORY OF THE LITTLE BOY THAT CRIED WOLF. PEOPLE RIDING IN THE CAR, HEARING THE NOISES THAT I NO LONGER NOTICE HAVE MADE COMMENTS THAT I NEED TO HAVE THE BRAKES CHECK.THE CAR HAS BEEN TAKEN SEVERAL TIMES TO THE ACURA DEALER WHO SAYS THAT IT IS A COMMON ISSUE BUT CAN NOT DO ANYTHING TILL ACURA ISSUE A FIX. I HAVE TALK TO ACURA CUSTOMER RELATIONS SEVERAL TIMES BUT THEY HAVE NOT OFFERED ANY SOLUTIONS.PLEASE HELP.
REFERENCE A SAFETY CONCERN CAUSING DRIVER DISTRACTION. THE INFOTAINMENT SYSTEM SHOULD REDUCE DISTRACTION, ALLOWING THE DRIVER TO GIVE MORE ATTENTION TO DRIVING, BUT THE OPPOSITE IS OCCURRING. EXAMPLE : INTEGRATING CELL PHONE TO CARS BUILT IN HANDS FREE DEVICE, BUT IT DOES NOT WORK SOMETIMES CAUSING DISTRACTIONS. OTHER EXAMPLES ARE 2: SOMETIMES THE DISPLAY SCREEN STARTS FLASHING BACK AND FORTH FROM DARKER TO BRIGHT. THIS IS VERY DISTRACTING AT NIGHT WHEN THE SCREEN GOES INTO A BRIGHT DAY MODE. I KEEP A SPARE TOWEL HANDY TO COVER IT UP WHEN THIS OCCURS. 3: THE INFOTAINNMENT SYSTEM SOMETIMES STAYS IN A LOCK UP MODE SAYING "LOADING" AND THE BACK UP CAMERA SOMETIMES WILL NOT DISPLAY. THIS IS OF CONCERN BECAUSE I HAVE GRAND CHILDREN. 4: WHEN STARTING THE CAR THE XM MUSIC COMES ON LOUD AND CONTROLS (KNOB & LEVER) WILL NOT FUNCTION TO LOWER THE VOLUME DISTRACTING DRIVER WHILE BACKING OUT OF GARAGE. SOMETIMES LOSS OF FUNCTION CONTROLLING THE VOLUME IS SHORTER TERM, OTHER TIMES WENT FOR 30 MINUTES. 5: NAVAGATION SYSTEM STOPS WORKING IN ROUTE CAUSING DISTRACTION TO FIND A PLACE TO PULL OVER AND SWITCH TO SMART PHONE. 6: NUMEROUS OTHER ISSUES OCCUR ON WEEKLY BASIS DISTRACTING DRIVING. I HAVE TAKEN THE CAR TO DEALER SEVERAL TIMES TO REPAIR THIS WITH NO RESULTS AND THEM SAYING THIS IS A COMMON PROBLEM, WAITING ON ACURA TO COME UP WITH A FIX. I HAVE ALSO COMMUNICATED WITH ACURA, NO RESULTS. JUST BEING STRUNG ALONG FOR 1 YEAR NOW. VIDEOS OF THE ISSUES ARE AVAILABLE. PLEASE HELP.
WEN I TURN THE RADIO THE RADIO PLAY FOR 1 DAY AFTER ONE DAY I HAVE TO UNPLUG THE CAR BATTERY AND RESET THE RADIO BECAUSE THE RADIO DON'T WORK IT IS SAYING THAT THE RADIO IS NOT ABELOBLE SOW I HAVE TO DISCONET DE BATTERY EVERY OTHER DAY AND RESET THE RADIO FOR THE RADIO COULD WORK EVEN WEND ACURA SEND THE NEW UPDATE ON 9/18/2019 SOW THIS
ON OCTOBER 6, 2019 I WAS TRAVELING WEST ON INTERSTATE 80 IN WESTERN PENNSYLVANIA AT ABOUT 70 MPH. ACCELERATED IN THE LEFT LANE TO PASS ANOTHER VEHICLE WHEN THE ENGINE LOST POWER.. PULLED OVER TO THE SHOULDER AS MAXIMUM SPEED DROPPED TO 40, THEN 20, THEN ABOUT 10. CHECK ENGINE LIGHT WAS BLINKING AN ENGINE WAS RUNNING ROUGH. HAD CAR TOWED TO DEALER. IT IS CURRENTLY BEING EVALUATED.
CAR INFOTAINMENT SYSTEM FREQUENTLY FREEZES OR CRASHES, RENDERING MANY OF THE VEHICLES' FEATURES INOPERABLE. THE INFOTAINMENT SCREEN INTERMITTENTLY TURN FROM NIGHT MODE TO DAY MODE. THE INFOTAINMENT SYSTEM IS UN-RELIABLE AND UN-STABLE. THE INFOTAINMENT SCREEN GOES BLACK INTERMITTENTLY. THE DRIVE MODE IS UN-AVAILABLE
VEHICLE LOST ALL ENGINE POWER WHEN ACCELERATING TO PASS FROM APPROX 60 MPH. CHECK ENGINE LIGHT CAME ON, PULLED TO THE SHOULDER AND POWER WAS STILL NOT PRESENT UNTIL THE VEHICLE WAS SHUT OFF AND RESTARTED. HAS HAPPENED ON A FEW OTHER OCCASIONS, VERY DANGEROUS IF PASSING ON A 2 LANE HIGHWAY.
WE PURCHASED THIS VEHICLE NEW IN APRIL 2019. TODAY FOR THE FOURTH TIME SINCE WE PURCHASED THIS LEMON OUR DISPLAY SCREEN WENT OUT AND WE ARE HAVING TO BRING THIS CAR BACK TO THE DEALERSHIP FOR REPAIR. THIS IS A SAFETY ISSUE SINCE WHEN OUR DISPLAY SCREEN GOES OUT WE ARE UNABLE TO SEE OUR BACKUP CAMERA WHICH IS A REQUIRED SAFETY DEVICE
AT TIMES, EVEN WHILE DRIVING, THE PASSENGER AIRBAG "OFF LIGHT" STAYS ON WHEN A PASSENGER IS THE FRONT PASSENGER SEAT, I HAVE TAKEN THE ACURA RDX TO THE DEALER 4 TIMES AND IT HAS NOT BEEN FIXED. IT HAPPENS REGULARLY WHEN MY WIFE IS THE PASSENGER, SHE WEIGHS 110 POUNDS. IN THE ACURA OWNER'S GUIDE IT SAYS THE SENSOR DETECTOR SHOULD TURN OFF THE "AIRBAG OFF" INDICATOR WHEN IT DETECTS SOMEONE OVER 65 POUNDS. THE ONLY WAY TO GET THE "AIRBAG OFF" LIGHT OFF IS TO TURN THE ENGINE OFF AND RESTART THE CAR. THIS IS A MAJOR SAFETY ISSUE SINCE THE PASSENGER WILL NOT BE PROTECTED WHEN THE "AIRBAG OFF" IS INDICATED. WE HAVE PROVIDED THE DEALER WITH VIDEOS OF THIS HAPPENING.
WHILE ATTEMPTING TO PASS ANOTHER VEHICLE ON INTERSTATE AT AROUND 70 MPH, CAR POWER FAILS LOSING MOST POWER AND ENGINE LIGHT BLINKING LEAVING US VERY UNSAFE! ONCE GETTING TO THE SHOULDER AND RESTARTING CAR, IT IS NORMAL AGAIN. THIS HAS HAPPENED 4 TIMES NOW. ACURA CAN'T FIND ANY CODES AND DOES NOT HAVE AN ANSWER FOR THIS SAFTETY ISSUE!
BRAKES HAVE SQUEAKED ESP IN THE MORNINGS WITHIN THE FIRST 5-10 MIN OF DRIVING THE CAR EVER SINCE I PURCHASED IN OCT 2018. THIS IS A KNOWN PROBLEM WITHOUT ANY FIXES AS PER PREVIOUS COMPLAINTS. NOTICED THAT BRAKES FEEL AS IF SOMETHING IS LOOSE WHEN YOU APPLY DEEP PRESSURE. I HAVE ALSO NOTICED AN INTERIOR CABIN CLICKING OR RATTLING TYPE NOISE WHEN BRAKING AS IF SOMETHING IS LOOSE IN THE CABIN.
THE ACURA'S INFO-MOBILITY/APPLE CAR PLAY STOPS WORKING. MAKING THE HANDS FREE FEATURE TO THIS CAR INOPERABLE. THE RADIO AND GPS FEATURES AS WELL AS THE BLUETOOTH AND APPLE CAR PLAY ALL STOP WORKING AND OR FREEZE AFTER A FEW MINUTES.
THE VEHICLE DOES NOT DISPLAY ELAPSED DRIVING TIME. THIS IS OUR EIGHTH ACURA. EVERY PREVIOUS ONE HAD THIS DISPLAY AS HAD EVERY CAR WE EVER OWNED OR LEASED OVER THE PAST 35+ YEARS. THIS IS A SAFETY ISSUE. I NEED TO KNOW MY DRIVING TIME IN ORDER THAT I CAN STOP TO REST OR CHANGE DRIVERS.
WE BOUGHT THIS CAR 3/2019 AND SOON THEREAFTER STARTED HAVING SIGNIFICANT PROBLEMS WITH THEIR TECHNOLOGY CONTROLLING NAVIGATION, PHONE, MEDIA, ETC., AND ITS FAILURE TO PERFORM CAN CAUSE DRIVER DISTRACTION, WHICH IS A CLEAR SAFETY ISSUE. ALL THESE THINGS HAVE OCCURRED MULTIPLE TIMES, WITHOUT CONSISTENCY AS TO WHY OR WHEN: 1.NAVIGATION FAILURE 2.CONFLICTING NAVIGATION DIRECTIONS BETWEEN THE DASHBOARD SCREEN AND THE ILLUMINATED NAVIGATION DIRECTIONS ILLUMINATED IN THE DRIVER'S WINDOW 3.DROPPING PHONE CALLS 4.DROPPING APPLE CAR PLAY AND ITS NAVIGATION SYSTEM 5.A TWO-VIEW SCREEN THAT CAN GO COMPLETELY BLANK, OR EITHER OF THE VIEWS CAN GO BLANK 6.THE CLOCK CHANGES TIME FOR NO REASON, AND THE LIST FOR THE FAILURES GO ON. ALL THE ISSUES ABOVE CAN DISTRACT THE DRIVER AND POTENTIALLY CAUSE AN ACCIDENT WITH OUR FAMILY INSIDE.THESE GLITCHES HAPPEN AT ANY TIME, CONFUSING AND DISTRACTING THE DRIVER. THIS IS SIMPLY UNSAFE.WE HAVE REPORTED ALL THESE ISSUES TO THE ACURA DEALERSHIP WHERE THE NEW CAR WAS PURCHASED. WE HAVE PROVIDED PICTURES AND VIDEOS OF THE FLAWS TO THE DEALER. THE DEALER REBOOTED THE CAR, BUT THE PROBLEMS PERSIST. ONLY RECENTLY, AFTER PUSHING ACURA, THEY ADMITTED THERE IS A KNOWN TECHNOLOGY ISSUE WITH THIS VEHICLE AND ACURA IS AWARE OF IT AND IS WORKING ON A SOLUTION, WITH NO DEFINITIVE DATE FOR RESOLUTION. IN THE MEANTIME, WE ARE DRIVING A CAR WITH SIGNIFICANT AND POTENTIALLY SERIOUSLY DANGEROUS FLAWS, WHICH ACURA KNEW AT THE TIME OF THE SALE, YET SOLD TO THE PUBLIC REGARDLES
ENGINE STALLS WHILE VEHICLE IS IN MOTION. VEHICLE IS ALREADY IN MOTION, 40 MPH. WE SIMPLY STEPPED ON THE GAS PADDLE AND THE CAR STALLED ON THE LEFT LANE.
VEHICLE WOULD NOT CHANGE GEARS, STUCK IN FIRST GEAR GOING OVER 50 MPH ON THE HIGHWAY.
PANORAMIC SUNROOF EXPLODED DRIVING DOWN THE HIGHWAY. NO OTHER CARS AROUND AND NOT DRIVING UNDER A BRIDGE. GLASS FRACTURES POINT UP, NOT FOUND WHEN GLASS HAS BEEN DAMAGED BY IMPACT.
FROM MARCH 2019 TO PRESENT: WHEN DRIVING AT SPEEDS ABOVE 55MPH, THE VEHICLE SLAMS ON IT'S BRAKES AUTOMATICALLY AND COMES TO A COMPLETE STOP. I THEN HAVE TO PUT THE RDX IN PARK, THEN BACK INTO DRIVE BEFORE I CAN ACCELERATE AGAIN. THIS HAPPENS WHEN NO OTHER CARS ARE AROUND THE FRONT OF THE VEHICLE. THIS HAS HAPPENED A TOTAL OF 10 TIMES. A COUPLE OF THE TIMES IT HAS HAPPENED, OTHER CARS HAVE HAD TO SWERVE AROUND ME TO MISS REAR ENDING ME. THERE IS NO WARNING LIGHTS OR NOISES BEFORE THE CAR SLAMS ON THE BRAKES. I HAVE PREVIOUSLY HAD PAIN FROM THE SEAT BELT LOCKING UP SO QUICKLY IN MY SHOULDER AND CHEST AREAS. THIS HAS BEEN REPORTED TO BOTH ACURA CORPORATE, ACURA CUSTOMER SERVICE, WHITE BEAR LAKE ACURA, AND JAY WOLFF ACURA. THIS HAS BEEN IN THE SHOP A TOTAL OF 5 DIFFERENT TIMES WITHIN 2 DIFFERENT STATES WITH EACH TIME THE SERVICE DEPARTMENT SAYING "COULDN'T DUPLICATE THE ISSUE". THIS VEHICLE WILL INJURE SOMEONE IF THIS ISSUE CONTINUES. THE INFOMATIVE SCREEN IS ALSO SOLID BLACK AND HAS NOT WORKED FOR THE PAST 38 DAYS. THE RADIO, NAVIGATION, BACK UP CAMERAS, ETC DOES NOT WORK. THE DEALERSHIPS ARE ALSO NOT ABLE TO FIX THIS AFTER 5 TIMES IN THE SHOP.
I WAS ACCELERATING HARD ONTO A HIGHWAY ON RAMP WHEN THE CHECK ENGINE LIGHT TURNED ON AND THE CAR WENT INTO "LIMP" MODE. I DROVE AT 40 MILES PER HOUR TO THE NEXT EXIT AND TURNED OFF THE CAR AS INSTRUCTED ON THE MANUAL. THE CAR RETURNED TO NORMAL OPERATION AFTERWARDS ALTHOUGH SPECIAL CARE WAS TAKEN TO MINIMIZE STRONG ACCELERATION.
I JUST BROUGHT A NEW 2019 RDX,IT ONLY HAS 315 MILES (IT HAS BEEN ONLY TWO AND HALF WEEKS).I WAS DRIVING ON THE HIGHWAY ON MY WAY TO WORK. I LOST ACCELERATION ON MY VEHICLE. I TRIED PRESSING THE ACCELERATOR NO REPONSE. ALL THE WARNING LIGHTS CAME ON ,THE ENGINE LIGHT,AWD, BRAKE SYSTEM, POWER STEERING, STABILITY AND TRACTION. LUCKILY I WAS ABLE TO GET ON TO THE SHOULDER. AS I AM READING SIMILAR COMPLAINTS I NOTICE THAT SOME PEOPLE WERE ABLE TO SHUT OFF AND TURNING ON BACK THE VEHICLE , RESETTING THE CAR AND RESOLVING THE ISSUES. UNFORTUNATELY FOR THAT DID NOT WORK. I HAD TO BE TOWED BACK TO THE DEALERSHIP.
WHILE DRIVING ON AN OPEN HIGHWAY AWAY FROM OVER PASSES AND OTHER VEHICLES, THE SUNROOF SUDDENLY AND WITHOUT EXPLANATION BEGAN BUCKLING AND CRACKING. PIECES OF GLASS RAINED DOWN ON THE SCREEN THAT WAS, THANKFULLY, CLOSED PREVENTING GLASS SHARDS FROM ENTERING THE PASSENGER CABIN. THE GLASS CONTINUED TO SHATTER AND THE SPEED OF THE VEHICLE FORCED GLASS ONTO CARS AND THE ROADWAY BEHIND ME. I HAD TO TAKE EVASIVE ACTION TO AVOID SPRAYING THE MOTORCYCLE BEHIND ME WITH GLASS.
TL* THE CONTACT OWNS A 2019 ACURA RDX. THE CONTACT STATED THAT THE NORTH STAR SYSTEM WAS A DISTRACTION WHILE DRIVING DUE TO A LIGHT THAT CONSTANTLY FLASHED FROM THE CONTROL PANEL. IN ADDITION, THE VEHICLE LOCKED ON ITS OWN. THE VEHICLE WAS DRIVEN TO WESTCHESTER ACURA (2155 PALMER AVE, LARCHMONT, NY 10538, (914) 834-2222) WHERE IT WAS DIAGNOSED THAT THE COMPUTER NEEDED TO BE REBOOTED. THE VEHICLE WAS REPAIRED MORE THAN TWICE, BUT THE FAILURES CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST. THE FAILURE MILEAGE WAS UNKNOWN. *TR *TR ATTACHED PLEASE FIND THE MOST RECENT SERVICE REPAIR BILL WHICH STATES THAT THE VEHICLE (2019 ACURA RDX ADVANCE PACKAGE) HAS NO FIX AVAILABLE ( INDEFINITELY) AND THAT I SHOULD REBOOT MY CAR USING YOUTUBE WHEN AN ISSUE ARISES INSTEAD OF BRINGING IT BACK TO THE SERVICE DEPARTMENT.*JB
MY 2019 RDX AWD TWICE NOW UNDER 4600 MILES HAD STEERING LOCK UP WHILE TRAVELING ON A BUSY HIGHWAY. COLLISION BRAKE MITGATION SYSTEM WARNING STARTED FLASHING ON DISPLAY AND LOST CONTROL OF STEERING THE CAR! LUCKY BOTH TIMES THAT I WAS ABLE TO PULL OFF ROAD OUT OF TRAFFIC!! DEALER COULD NOT FIND ANYTHING WRONG THE FIRST TIME AND SAID NO RECALLS OR INCIDENTS REPORTED. HAPPENED TODAY AGAIN 7-13-29 AND HAVING CAR TOWED BACK TO DEALER.
THE 2019 ACURA RDX, HAS A KNOWN DEFECT IN THEIR INFOTAINMENT CENTER, WHICH CAUSES (AMONG OTHER THINGS), THE PHONE CONNECTION WITH APPLE CARPLAY, TO "DROP". UNDER SOME CIRCUMSTANCES, THIS MIGHT NOT BE A HUGE PROBLEM OR SAFETY ISSUE, BUT MANY "ON THE ROAD" PEOPLE, DEPEND ON THIS PHONE CAPABILITY AND CONDUCT IMPORTANT BUSINESS ON THE PHONE. WHILE DRIVING AND TALKING ON THE PHONE, THE PHONE SUDDENLY DISCONNECTS, TO THE EXTENT THAT THE PERSON ON THE OTHER END OF THE PHONE, CAN'T HEAR THE PERSON IN THE VEHICLE. THAT PERSON, IS THEN FORCED TO "FIND HIS PHONE", PHYSICALLY CHANGE THE SETTINGS, TO ALLOW HIM/HER TO TALK DIRECTLY ON THE PHONE. THE SEARCHING FOR THE PHONE AND THE DISTRACTING TASK OF CHANGING PREFERENCES, IS NOT ONLY A SIGNIFICANT SAFETY ISSUE, IT'S ILLEGAL IN MANY STATES. ACURA IS ATTEMPTING TO TELL OWNERS THERE IS "NO ISSUE", BUT WHEN PRESSED, ADMIT THAT THE SYSTEM DOESN'T WORK AND THEY DON'T KNOW HOW TO FIX IT. THE LOCAL FRANCHISED DEALERS ARE TAKING THE SAME APPROACH. WHEN PRESSED, THEY ADMIT THAT ACURA KNOWS THE SYSTEM DOESN'T WORK AND HAS ASKED THEM TO GATHER CUSTOMER/OWNER FEEDBACK.
I JUST BOUGHT A NEW 2019 RDX ASPEC LAST FRIDAY, AND IT ONLY HAS ABOUT 500 MILES ON IT. I WAS DRIVING HOME TONIGHT AND WENT ABOUT 60MPH TO PASS A CAR AND MY CAR COMPLETELY LOST POWER. I TRIED PRESSING THE ACCELERATOR AND I HAD ABSOLUTELY NO RESPONSE. MY CHECK ENGINE LIGHT STARTED FLASHING. FORTUNATELY, THERE WAS A POLICE OFFICER WHO WAS ABLE TO GUIDE ME TO THE SHOULDER. I RESTARTED THE CAR AND THE ENGINE LIGHT WAS GONE AND I WAS ABLE TO DRIVE OFF. HOWEVER, THE CAR STILL DOES NOT SEEM TO HAVE A FULL THROTTLE RESPONSE AND THE RPM IS STAYING AT ABOUT 3500 IN NORMAL MODE. THE AUTO-DISABLE ENGINE FEATURE IS ALSO NOT WORKING ANYMORE. IT HAD RAINED EARLIER IN THE DAY BUT IT WAS NOT RAINING AT THIS POINT BUT THE ROADS WERE WET. I HAD BEEN DRIVING FOR ABOUT 30 MINUTES CONTINUOUSLY BEFORE THIS AT ABOUT 60MPH.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2019 Acura RDX → · Every RDX year → · How the figures are calculated →