2012 Zero Zero XU

Routine

No owner complaints are on file for this vehicle. It has been recalled 3 times.

3 safety recalls

Part 573 reports
Electrical System › Software13V635000
Filed Dec 18, 2013667 vehiclesZero Motorcycles Inc.

Defect. Zero Motorcycles Inc. (Zero) is recalling certain model year 2012-2013 XU, S, DS, and model year 2013 FX motorcycles. The affected motorcycles have controller firmware that, as a result of certain system faults, may shut off power to the motor.

Risk. A sudden loss of power to the motor may increase the risk of a crash.

Remedy. Zero will notify owners, and dealers will update the controller firmware, free of charge. The recall is expected to begin in mid-January 2014. Owners may contact Zero at 1-888-786-9376.

Electrical System › 12v/24v/48v Battery12V310000
Filed Jul 2, 2012254 vehiclesZero Motorcycles Inc.

Defect. ZERO MOTORCYCLES, INC. (ZERO) IS RECALLING CERTAIN MODEL YEAR 2012 S, DS, X, XU, AND XU-LSM MOTORCYCLES. INSUFFICIENT WEATHERPROOFING MAY CAUSE A SHORT CIRCUIT OF THE BATTERY MANAGEMENT SYSTEM WHEN SUBJECTED TO WET CONDITIONS, RESULTING IN THE MOTORCYCLE INADVERTENTLY LOSING POWER.

Risk. SUDDEN LOSS OF POWER CAN LEAD TO A CRASH AND POTENTIAL INJURY OR DEATH TO THE RIDER.

Remedy. ZERO WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE MOTORCYCLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 31, 2012. OWNERS MAY CONTACT ZERO MOTORCYCLES, INC. AT 1-888-786-9376.

Exterior Lighting › Brake Lights › Switch12V307000
Filed Jun 29, 2012450 vehiclesZero Motorcycles Inc.

Defect. ZERO MOTORCYCLES, INC. (ZERO) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 S, XU, AND DS MOTORCYCLES, MODEL YEAR 2011 MXD, AND XD MOTORCYCLES AND 2012 X MOTORCYCLES. THE BRAKE LIGHT SWITCH AT THE FRONT BRAKE LEVER MAY NOT ACTIVATE UNTIL SIGNIFICANT BRAKE LEVER TRAVEL OCCURS.

Risk. THE BRAKE LIGHT MAY NOT ACTIVATE WHEN A MODERATE AMOUNT OF FRONT BRAKE IS APPLIED. AS SUCH, MOTORISTS TRAVELING BEHIND THE MOTORCYCLE MAY NOT BE ALERTED WHEN AN AFFECTED MOTORCYCLE IS SLOWING DOWN, WHICH COULD LEAD TO A POSSIBLE CRASH AND POTENTIAL INJURY OR DEATH TO THE RIDER.

Remedy. ZERO WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE THE FRONT BRAKE SYSTEM BRAKE-LIGHT SWITCH FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 3, 2012. OWNERS MAY CONTACT ZERO MOTORCYCLES AT 1-831-438-3500.

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Dec 18, 2013. Source: NHTSA Office of Defects Investigation.