NHTSA campaign 12V310000 · Part 573 safety recall report

Zero Motorcycles Inc.: Electrical System › 12v/24v/48v Battery

Zero Motorcycles Inc. reported this defect to federal regulators on Jul 2, 2012 and put the number of vehicles at risk at 254. The repair is free for as long as the recall stands.

The defect

ZERO MOTORCYCLES, INC. (ZERO) IS RECALLING CERTAIN MODEL YEAR 2012 S, DS, X, XU, AND XU-LSM MOTORCYCLES. INSUFFICIENT WEATHERPROOFING MAY CAUSE A SHORT CIRCUIT OF THE BATTERY MANAGEMENT SYSTEM WHEN SUBJECTED TO WET CONDITIONS, RESULTING IN THE MOTORCYCLE INADVERTENTLY LOSING POWER.

The risk

SUDDEN LOSS OF POWER CAN LEAD TO A CRASH AND POTENTIAL INJURY OR DEATH TO THE RIDER.

The remedy

ZERO WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE MOTORCYCLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 31, 2012. OWNERS MAY CONTACT ZERO MOTORCYCLES, INC. AT 1-888-786-9376.

5 model years covered

Newest first
VehicleComplaintsRecallsFiresCrashes
2012 Zero X1200
2012 Zero Xu-Lsm0100
2012 Zero Zero DS0600
2012 Zero Zero S1601
2012 Zero Zero XU0300

What this page is, and what to do next

A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.

This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 12V310000.

Full record for the 2012 Zero X → · Recalls carrying a do-not-drive advisory → · Where this data comes from →