Zero Motorcycles Inc.: Electrical System › 12v/24v/48v Battery
Zero Motorcycles Inc. reported this defect to federal regulators on Jul 2, 2012 and put the number of vehicles at risk at 254. The repair is free for as long as the recall stands.
The defect
ZERO MOTORCYCLES, INC. (ZERO) IS RECALLING CERTAIN MODEL YEAR 2012 S, DS, X, XU, AND XU-LSM MOTORCYCLES. INSUFFICIENT WEATHERPROOFING MAY CAUSE A SHORT CIRCUIT OF THE BATTERY MANAGEMENT SYSTEM WHEN SUBJECTED TO WET CONDITIONS, RESULTING IN THE MOTORCYCLE INADVERTENTLY LOSING POWER.
The risk
SUDDEN LOSS OF POWER CAN LEAD TO A CRASH AND POTENTIAL INJURY OR DEATH TO THE RIDER.
The remedy
ZERO WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE MOTORCYCLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 31, 2012. OWNERS MAY CONTACT ZERO MOTORCYCLES, INC. AT 1-888-786-9376.
5 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2012 Zero X | 1 | 2 | 0 | 0 |
| 2012 Zero Xu-Lsm | 0 | 1 | 0 | 0 |
| 2012 Zero Zero DS | 0 | 6 | 0 | 0 |
| 2012 Zero Zero S | 1 | 6 | 0 | 1 |
| 2012 Zero Zero XU | 0 | 3 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 12V310000.
Full record for the 2012 Zero X → · Recalls carrying a do-not-drive advisory → · Where this data comes from →