Zero Motorcycles Inc.: Electrical System › Software
Zero Motorcycles Inc. reported this defect to federal regulators on Dec 18, 2013 and put the number of vehicles at risk at 667. The repair is free for as long as the recall stands.
The defect
Zero Motorcycles Inc. (Zero) is recalling certain model year 2012-2013 XU, S, DS, and model year 2013 FX motorcycles. The affected motorcycles have controller firmware that, as a result of certain system faults, may shut off power to the motor.
The risk
A sudden loss of power to the motor may increase the risk of a crash.
The remedy
Zero will notify owners, and dealers will update the controller firmware, free of charge. The recall is expected to begin in mid-January 2014. Owners may contact Zero at 1-888-786-9376.
8 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2013 Zero DS | 1 | 1 | 0 | 0 |
| 2013 Zero FX | 0 | 2 | 0 | 0 |
| 2013 Zero S | 1 | 1 | 0 | 0 |
| 2013 Zero XU | 0 | 2 | 0 | 0 |
| 2012 Zero DSP | 0 | 2 | 0 | 0 |
| 2012 Zero Zero DS | 0 | 6 | 0 | 0 |
| 2012 Zero Zero S | 1 | 6 | 0 | 1 |
| 2012 Zero Zero XU | 0 | 3 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 13V635000.
Full record for the 2013 Zero DS → · Recalls carrying a do-not-drive advisory → · Where this data comes from →