2013 Zero XU

Routine

No owner complaints are on file for this vehicle. It has been recalled 2 times.

2 safety recalls

Part 573 reports

Electrical System › Software13V635000

Filed Dec 18, 2013667 vehiclesZero Motorcycles Inc.

Defect. Zero Motorcycles Inc. (Zero) is recalling certain model year 2012-2013 XU, S, DS, and model year 2013 FX motorcycles. The affected motorcycles have controller firmware that, as a result of certain system faults, may shut off power to the motor.

Risk. A sudden loss of power to the motor may increase the risk of a crash.

Remedy. Zero will notify owners, and dealers will update the controller firmware, free of charge. The recall is expected to begin in mid-January 2014. Owners may contact Zero at 1-888-786-9376.

Electrical System › 12v/24v/48v Battery13V257000

Filed Jun 20, 2013128 vehiclesZero Motorcycles Inc.

Defect. Zero Motorcycles Inc. (Zero) is recalling certain model year 2013 FX motorcycles manufactured January 28, 2013, through May 21, 2013; and model year 2013 XU motorcycles manufactured January 16, 2013, through May 20, 2013. A manufacturing defect with the sealant material in the battery may allow water to penetrate the battery and contact the cells.

Risk. Water penetration into the battery may lead to corrosion of the cells, possibly resulting in a rapid temperature increase and off-gassing of the cells' electrolyte which may cause a burn to the rider.

Remedy. Zero will notify owners and dealers will replace the battery modules, free of charge. The recall began on June 26, 2013. Owners may contact Zero motorcycles at 1-888-786-9376.

Across model years

Worst on record: 2013

Year	Complaints	Recalls	Fires	Deaths	Assessment
2013 — this page	0	2	0	0	Routine
2011	0	1	0	0	Routine

Compare every XU year →

Other Zero models

All Zero models →

S 6 DS 5 FX 4 SR 3

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Dec 18, 2013. Source: NHTSA Office of Defects Investigation.