No owner complaints are on file for this vehicle. It has been recalled 2 times.
2 safety recalls
Part 573 reports
Service Brakes13V054000
Filed Feb 20, 20133,226 vehiclesNavistar, Inc.
Defect. Navistar is recalling certain model year 2011-2012 Workhorse Custom Chassis W42 and W62 vehicles, manufactured from July 18, 2011, through July 12, 2012, and equipped with hydraulic brakes. The brake fluid level indicator (FLI) may not properly detect a low brake fluid level situation and warn the driver.
Risk. Without a warning, the driver may be unaware that the brake fluid level is low. A low brake fluid level may reduce the available braking force which could lengthen the required stopping distance and increase the risk of a crash.
Remedy. Navistar will notify owners, and dealers will replace the FLI switch free of charge. The safety recall began on April 26, 2013. Owners may contact Navistar at 1-800-448-7825. Navistar's recall campaign number is 51301-C.
Steering › Steering Wheel/Handle Bar11V326000
Filed Jun 15, 201146 vehiclesNavistar, Inc
Defect. NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2011 W42 AND W46 WORKHORSE CHASSIS MANUFACTURED FROM JANUARY 1, 2011, THROUGH MAY 25, 2011. THE STEERING WHEEL COMPONENTS DO NOT MEET DESIGN SPECIFICATIONS. AS A RESULT, THE STEERING WHEEL INNER PIECE MAY SEPARATE FROM THE OUTER PIECE, WHICH MAY DECREASE THE DRIVER'S ABILITY TO CONTROL THE VEHICLE.
Risk. DECREASED DRIVER CONTROL MAY INCREASE THE RISK OF A CRASH RESULTING IN PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.
Remedy. NAVISTAR WILL NOTIFY OWNERS AND DEALERS WILL REPLACE THE SUSPECT STEERING WHEEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 12, 2011. OWNERS MAY CONTACT NAVISTAR AT 1-800-448-7825.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Feb 20, 2013. Source: NHTSA Office of Defects Investigation.