2006 Workhorse W20

Routine

Owners filed 3 complaints about this vehicle with federal regulators, most often about the service brakes, hydraulic. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Service Brakes, Hydraulic2
000
Steering1
000

2 safety recalls

Part 573 reports
Service Brakes, Hydraulic09V110000
Filed Apr 3, 200948,876 vehiclesNavistar, Inc

Defect. NAVISTAR IS RECALLING CERTAIN MODEL YEAR MY 2001-2008 WORKHORSE W20, W21 AND W22 CHASSIS AND CERTAIN MODEL YEAR 2009 THROUGH 2011 MONACO RV ADMIRAL, ARISTA, MONARCH, AND RIPTIDE RECREATIONAL VEHICLES EQUIPPED WITH AXLES THAT INCLUDE BOSCH ZOPS OR ZOHT PIN SLIDE HYDRAULIC DISC BRAKES. WHEN COMBINED WITH OCCASIONAL OR SEASONAL VEHICLE OPERATION MAY EXPERIENCE CALIPERS STICKING IN THE APPLIED POSITION. THIS CAN RESULT IN ABNORMAL HEAT GENERATION AT THE WHEEL END CAUSING BRAKE DRAG. THE DRIVER WOULD NORMALLY HAVE WARNING OF THE BRAKE DRAG IF UNDETECTED BY THE DRIVER.

Risk. THE TEMPERATURE INCREASE AT THE WHEEL END CAN EVENTUALLY LEAD TO SOFT PEDAL CONDITIONS DUE TO BRAKE FLUID BOIL, AND POSSIBLE EXTENDED STOPPING DISTANCE INCREASING THE RISK OF A CRASH.

Remedy. WORKHORSE DEALERS WILL REPLACE ALL FOUR BOSCH BRAKE CALIPER ASSEMBLIES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 16, 2010. OWNERS MAY CONTACT WORKHORSE AT 1-877-246-7731.

Steering06V148000
Filed May 2, 20063,881 vehiclesWorkhorse Custom Chassis

Defect. CERTAIN CHASSIS MAY HAVE BEEN EQUIPPED WITH INCORRECT STEERING INTERMEDIATE SHAFTS. THE SPLINE CAN STRIP WHILE THE STEERING WHEEL IS BEING TURNED.

Risk. THIS STEERING CONDITION COULD INCREASE THE RISK OF A CRASH.

Remedy. DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE THE STEERING INTERMEDIATE SHAFTS. THE RECALL BEGAN ON MAY 22, 2006. OWNERS MAY CONTACT WORKHORSE AT 1-877-294-6773.

What owners reported

Newest filings
Service Brakes, Hydraulic
Filed Nov 22, 201024,000 milesCA

TL*THE CONTACT OWNS A 2006 MONACO COACH MONARCH SE RV EQUIPPED WITH A WORKHORSE W20 CHASSIS. THE CONTACT REFERENCED RECALL 09V110000 (SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE RECALL REPAIR WAS PERFORMED ON OCTOBER 26, 2010. THE DEALER RETURNED THE VEHICLE WITH THE LEFT FRONT ROTOR CRACKED AND THE PAD HAD 30% LEFT. THE CONTACT STATED THAT THE OTHER BRAKES WERE AT 70% WITH NO CRACKS. THE CONTACT CALLED THE MANUFACTURER WHO HAD NOT RESPONDED. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 24,000.

Service Brakes, Hydraulic
Filed Jun 15, 200912,000 milesMD

WHILE DRIVING ON THE DC BELTWAY IN TRAFFIC, THE BRAKE PEDAL WENT TO THE FLOOR WITHOUT STOPPING. PUMPING THE PEDAL GAVE ENOUGH POWER TO STOP VEHICLE. ABS WARNING LIGHT ALSO CAME ON. STOPPED VEHICLE ON SIDE OF ROAD. BRAKES WERE VERY HOT. DISCONNECTED CAR WE WERE TOWING AND ATTEMPTED TO CONTINUE. BRAKES DID COOL OFF AND RETURNED TO NORMAL OPERATION. WE HAD PREVIOUSLY TOWED THE CAR WITHOUT ANY PROBLEMS. RV WAS TAKEN TO AN AUTHORIZED SHOP ABOUT 5 MILES FROM CAMPGROUND. THEY SAID THEY KNEW ABOUT THE PROBLEM AND COULD "PATCH" IT UNTIL WORKHORSE CAME OUT WITH A FIX. *TR

Steering
Filed Nov 6, 2006760 milesVA

THE STEERING ON MY 2007/2006 WORKHORSE W-20 CHASSIS IS EXTREMELY/DANGEROUSLY LOOSE IN THAT IT IS VERY DIFFICULT TO DRIVE SAFELY DURING MINIMAL ENVIRONMENTAL CONDITIONS OF WINDS AND PASSING VEHICLES. I COMPARE THIS VEHICLE TO THREE OTHER MOTORHOMES WITH WORKHORSE CHASSIS AND 110,000 + MILES OF ACCIDENT FREE DRIVING. *NM

3 of 3 complaints, reproduced as filed.

Across model years

Worst on record: 2003
YearComplaintsRecallsFiresDeathsAssessment
20080100Routine
20070100Routine
2006 — this page3200Routine
20053200Routine
20047200Routine
200311100Routine
20026210Routine
20012300Routine
20001100Routine

Compare every W20 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Apr 3, 2009. Source: NHTSA Office of Defects Investigation.