Owners filed 3 complaints about this vehicle with federal regulators, most often about the electrical system › horn. No safety recall has been issued.
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Power Train | 1 | 0 | 0 | 0 | |
| Electrical System › Horn | 1 | 0 | 0 | 0 | |
| Air Bags | 1 | 0 | 0 | 0 |
WHILE VEHICLE WAS IN MOTION ON FREEWAY, THE WARNING LIGHT FLASHED BEEPED. WAS UNABLE TO ACCELERATE, IT' STOPPED MOMENTARILY AND RETURNED. IMMEDIATELY PULLED OVER, RESEARCHED THE WARNING LIGHT AND ATTEMPTED TO CONTINUE DRIVING. SHORTLY AFTER SEVERAL OTHER WARNING LIGHTS CAME ONE RELATING TO TIRES AND BRAKES. PULLED OVER AGAIN, CONTINUED RESEARCH AND RESET FUSES.
TAKATA RECALL HAVE NOT RECEIVED ANY COMMUNICATION REGARDING A REPAIR FOR THIS ITEM SINCE INITIAL COMMUNICATION SENT TO US OVER A YEAR AGO. WOULD IT BE CORRECT WE SHOULD BE EXPECTED TO PARK THE VEHICLE FOR OVER A YEAR WITH STILL NO RECOURSE GIVEN THAT THE VEHICLE IS A FAMILY CAMPER? CALLED MERCEDES FOR INFORMATION AND THEIR ONLY COMMENT AS THAT THEY WOULD GET BACK TO US WHEN A FIX BECAME AVAILABLE. WE HAVE FRIENDS WHO HAD THEIR VEHICLE FIXED LAST YEAR SO THERE IS OBVIOUSLY A FIX.
WE PURCHASED A 2012 WINNEBAGO NAVION 24J FROM CAMPING WORLD SUPERCENTER NEW BRAUNSFEL, TX JUNE 29, 2012. RETURNING FROM A TRIP TO OHIO ON JULY 8, 2012, WE ENCOUNTERED HEAVY STORMS, AVOIDING A NEAR COLLISION WE DISCOVERED THE HORN DID NOT WORK! WE REPORTED THE MALFUNCTION TO CAMPING WORLD AND WERE TOLD TO BRING THE RV INTO THE SERVICE DEPARTMENT ON JULY 17TH, 2012. JULY 20, 2012 WE WERE TOLD ALL ISSUES WERE ADDRESSED AND THE VEHICLE READY FOR OUR PICKUP ON JULY 24, 2012. WE WENT TO RETRIEVE THE VEHICLE JULY 25, 2012 ONLY TO DISCOVER THE HORN STILL DID NOT WORK. [XXX], SALES MANAGER, WAS INFORMED AND HE INSISTED THE RV PASSED THEIR "INTERNAL" INSPECTION AND PREDELIVERY CHECK. WE REITERATED THE HORN IS STILL NOT WORKING. WE INQUIRED AS TO WHY WERE WE TOLD TO PICK THE VEHICLE UP IF THE HORN STILL MALFUNCTIONED. NO ANSWER TO THIS INQUIRY. NOW WE ARE TOLD THE PROBLEM LIES WITHIN THE ELECTRICAL SYSTEM AND HAS TO BE SERVICED ELSEWHERE. WE HAVE NOT HAD ACCESS TO OUR NEW VEHICLE SINCE JULY 17. WE FURTHER REFUSE TO ACCEPT THE VEHICLE UNDER ITS CURRENT HAZARDOUS CONDITIONS. WE ARE DEMANDING CAMPING WORLD REMEDY THIS DANGEROUS DEFECT. WE ARE PREPARED TO FILE A TX DEPARTMENT OF TRANSPORTATION LEMON LAW CLAIM AGAINST CAMPING WORLD. WE ARE REQUESTING ANY FURTHER ASSISTANCE AND/OR INFORMATION THAT CAN BE PROVIDED BY THIS DEPARTMENT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
3 of 3 complaints, reproduced as filed.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.