No owner complaints are on file for this vehicle. It has been recalled 4 times.
4 safety recalls
Part 573 reports
Parking Brake24V013000
Filed Jan 10, 2024149 vehiclesDaimler Trucks North America, Llc
Defect. Daimler Trucks North America, LLC (DTNA) is recalling certain 2023 Western Star 4900 and Western Star 6900 vehicles. A defect in the inversion valve may delay park brake engagement, which could allow the vehicle to move unintentionally. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."
Risk. Unintentional vehicle movement can increase the risk of a crash or injury.
Remedy. DTNA will inspect and replace the inversion valves, as necessary free of charge. Owner notification letters were mailed February 27, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL992.
Steering › Linkages › Tie Rod Assembly23V238000
Filed Apr 4, 2023306 vehiclesDaimler Trucks North America, Llc
Defect. Daimler Trucks North America, LLC (DTNA) is recalling certain 2022 FCCC Shuttle Chassis, 2022-2023 FCCC RV Chassis, FCCC Van Chassis, Van Chassis Gas, 2023 Freightliner Cascadia, Freightliner Business Class M2, Thomas Built Bus School Bus Chassis, Western Star 4700, Western Star 47X, Western Star 4900, and Western Star 49X commercial buses. The tie rod may be missing a fastener, allowing the steer arm to detach.
Risk. A detached steering arm can result in a sudden loss of steering control, increasing the risk of a crash.
Remedy. DTNA will inspect and repair or replace the tie rod assembly as necessary, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL970.
Steering › Linkages › Tie Rod Assembly22V722000
Filed Sep 28, 202236 vehiclesDaimler Trucks North America, Llc
Defect. Daimler Trucks North America, LLC (DTNA) is recalling certain 2022-2023 Western Star 4700 and 2023 Western Star 4900, 49X, 6900, and Freightliner 114SD vehicles. The tie rod clamps may have been improperly heat-treated, causing them to crack and allowing the tie rods to separate.
Risk. Tie rod separation can result in a sudden loss of steering, increasing the risk of a crash.
Remedy. Dealers will replace the tie rod clamps, free of charge. Owner notification letters were mailed Marc 15, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL955.
Service Brakes, Air › Supply › Hoses, Lines/Piping, and Fittings22V205000
Filed Mar 30, 202213 vehiclesDaimler Trucks North America, Llc
Defect. Daimler Trucks North America, LLC (DTNA) is recalling certain 2023 Western Star 4900 trucks. The inversion valve air lines may have been incorrectly installed, potentially reducing brake performance.
Risk. Reduced brake performance increases the risk of a crash.
Remedy. All vehicles have been remedied, therefore no owner notification letters are necessary. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-924.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jan 10, 2024. Source: NHTSA Office of Defects Investigation.