2012 Western Star 4900

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the fuel/propulsion system. It has been recalled 8 times.

What fails
ComponentReportsCrashesFiresInjuries
Fuel/Propulsion System1
010

8 safety recalls

Part 573 reports
Steering › Linkages › Tie Rod Assembly18V503000
Filed Jul 31, 20181,256 vehiclesDaimler Trucks North America Llc

Defect. Daimler Trucks North America, LLC (DTNA) is recalling certain 2012-2015 Freightliner Cascadia, Coronado, Business Class M2, 114SD, and Western Star 4900 trucks. In certain front axle, brake lining, and brake spider combinations, braking may cause high vibrations, resulting in early failure of the tie-rod tube.

Risk. A tie-rod failure would cause a disconnect between the front wheels, resulting in a loss of steering ability, thereby increasing the risk of a crash.

Remedy. DTNA will notify owners, and dealers will replace the brake linings, brake spider, and tie-rod, free of charge. The recall began March 22, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL782.

Service Brakes, Air18V351000
Filed May 29, 2018640 vehiclesDaimler Trucks North America Llc

Defect. Daimler Trucks North America LLC (DTNA) is recalling certain 2012-2019 Western Star 4900 trucks built with Lowmax hoods and disc brakes. There may be insufficient clearance between the front brake hose and the hood resulting in the brake hose being chafed.

Risk. Front brake hose chafing may causing air loss, possibly reducing braking effectiveness and increasing the risk of a crash.

Remedy. DTNA will notify owners, and dealers will replace the front axle brake hose, free of charge. DTNA issued owners an interim notification on July 27, 2018. The recall began November 27, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-773.

Equipment17V810000
Filed Dec 15, 201724,860 vehiclesDaimler Trucks North America Llc

Defect. Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Freightliner Cascadia, Century Class, Columbia and Coronado trucks and Western Star 4700, 4900, 5700, 5900 and 6900 trucks. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy. DTNA will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on April 11, 2018. Owners may contact DTNA customer service at 1-800-547-0712, or contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. DTNA's number for this recall is FL-759.

Exterior Lighting › Brake Lights › Switch17V761000
Filed Nov 27, 2017438,255 vehiclesDaimler Trucks North America Llc

Defect. Daimler Trucks North America, LLC (DTNA) is recalling certain 2008-2018 Freightliner Cascadia, Western Star 4700, 4900, 5700, and 6900 trucks. After hard brake applications, the brake light pressure switch may not activate the brake lights with a light application of the brake pedal.

Risk. If the brake lights fail to illuminate, there would not be a signal to other motorists that the vehicle is slowing, increasing the risk of a crash.

Remedy. DTNA will notify owners, and dealers will repair the vehicles, free of charge. Daimler issued interim notifications to owners on January 22, 2018. The recall began on May 9, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-756.

Seat Belts › Front › Anchorage13V401000
Filed Sep 5, 2013650 vehiclesDaimler Trucks North America

Defect. Daimler Trucks North America LLC (DTNA) is recalling certain model year 2009-2014 Western Star 4900 vehicles manufactured May 27, 2008, through March 22, 2013. A potential misalignment of a clearance hole in the B-pillar reinforcement may affect the performance of the seatbelt D-ring anchorage point.

Risk. In the event of a crash, the seatbelt may not properly restrain the occupant, increasing the risk of injury.

Remedy. DTNA will notify owners, and dealers will reinforce the D-ring anchor points, free of charge. The recall began during january November 2014. Owners may contact DTNA at 1-800-547-0712. DTNA's recall number is FL-645.

Engine and Engine Cooling › Engine › Diesel12V074000
Filed Feb 28, 2012103,437 vehiclesDaimler Trucks North America

Defect. DAIMLER TRUCKS (DTNA) IS RECALLING CERTAIN MODEL YEAR 2006-2013 FREIGHTLINER, STERLING, AND WESTERN STAR VEHICLES, EQUIPPED WITH DETROIT DIESEL EPA07 AND EPA10, DD13 AND DD15/16 ENGINES, MANUFACTURED FROM JANUARY 20, 2006, THROUGH FEBRUARY 20, 2012. THE PUMP TO RAIL HIGH PRESSURE FUEL LINE SUPPORT SYSTEM USED ON THESE ENGINES IS SENSITIVE TO ASSEMBLY TORQUE AND MAY BE DAMAGED DURING SERVICE WORK. AS A RESULT OF OTHER REPAIRS, THE LINE SUPPORTS MAY LOOSEN, POTENTIALLY LEADING TO FUEL LINE CRACKING AND A FUEL LEAK.

Risk. A FUEL LEAK COULD CREATE A ROAD HAZARD, INCREASING THE RISK OF A CRASH. ALSO A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.

Remedy. DTNA WILL NOTIFY OWNERS, AND WHERE NECESSARY, THE HIGH PRESSURE FUEL LINE SUPPORT SYSTEM WILL BE REPLACED BY DTNA AUTHORIZED SERVICE FACILITIES, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 27, 2012. OWNERS MAY CONTACT DTNA AT 1-800-547-0712.

Engine and Engine Cooling › Engine › Diesel11V605000
Filed Dec 27, 201166 vehiclesDaimler Trucks North America

Defect. DAIMLER TRUCKS (DTNA) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 FREIGHTLINER BUSINESS CLASS M2 AND WESTERN STAR 4900 EMERGENCY VEHICLES MANUFACTURED FROM JULY 2, 2010, THROUGH DECEMBER 13, 2011, EQUIPPED WITH A DD13 EPA10 DETROIT DIESEL ENGINE. THE ENGINE SHUTDOWN SOFTWARE NORMALLY PROVIDED TO PROTECT THE ENGINE AND VEHICLE MAY NOT HAVE BEEN DISABLED ON ENGINES INTENDED FOR EMERGENCY VEHICLE APPLICATIONS.

Risk. IF THE VEHICLE OPERATOR RECEIVES AND IGNORES MULTIPLE WARNINGS INDICATING THE NEED FOR OPERATOR INTERVENTION, THE ENGINE MAY SHUT DOWN UNEXPECTEDLY. UNEXPECTED EMERGENCY VEHICLE ENGINE SHUTDOWN UNDER CERTAIN CONDITIONS COULD HAMPER RESCUE OPERATIONS AND PLACE THE PUBLIC AT RISK.

Remedy. DTNA WILL NOTIFY OWNERS, AND DEALERS WILL DISABLE THE ENGINE SHUTDOWN SOFTWARE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 13, 2012. OWNERS MAY CONTACT DTNA AT 1-800-547-0712.

Service Brakes, Air › Supply › Hoses, Lines/Piping, and Fittings11V283000
Filed May 16, 201194 vehiclesDaimler Trucks North America

Defect. DTNA IS RECALLING CERTAIN MODEL YEAR 2011-2012 WESTERN STAR 4900 VEHICLES MANUFACTURED FROM APRIL 1, 2010, THROUGH MAY 13, 2011, WITH STANDARD CAB HEIGHT AND A DD13 ENGINE. THE SUPPLY AND DELIVERY AIRLINES FOR THE FOOT VALVE MAY CONTACT THE AIR INTAKE ON THE ENGINE. RELATIVE MOTION BETWEEN THE CAB AND THE ENGINE MAY ALLOW THE DELIVERY AIRLINES TO CHAFE ON THE AIR INTAKE.

Risk. A HOLE IN THE DELIVERY AIR LINE MAY DEVELOP, EVENTUALLY LEADING TO REDUCED BRAKING CAPACITY TO THE FRONT OR REAR BRAKES, INCREASING THE RISK OF A CRASH.

Remedy. DEALERS WILL INSPECT THE AIR LINES AND REROUTE IF NECESSARY TO PROVIDE ADDITIONAL CLEARANCE TO THE ENGINE AIR INTAKE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 21, 2011. OWNERS MAY CONTACT DTNA AT 1-800-547-0712.

What owners reported

Newest filings
Fuel/Propulsion SystemFire
Filed Jan 15, 2016280,471 milesTX

TL* THE CONTACT OWNS A 2012 WESTERN STAR 4900. WHILE DRIVING VARIOUS SPEEDS, THE FUEL LINE CRACKED AND BEGAN LEAKING FUEL. THE CONTACT STATED THAT THE FAILURE RESULTED IN THE VEHICLE CATCHING FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED. THERE WERE NO INJURIES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 280,471.

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2014
YearComplaintsRecallsFiresDeathsAssessment
20230400Routine
20220700Routine
20210900Routine
20201700Routine
201911500Routine
201801600Routine
201701600Routine
201601000Routine
201511400Routine
201431100Routine
20130800Routine
2012 — this page1810Routine
201111400Routine
201001400Routine
200911600Routine
200801700Routine
200701400Routine
200611000Routine
20052700Routine
20040500Routine
20030200Routine
20021200Routine
20012302Fatalities reported
20000300Routine
19990200Routine
19982200Routine

Compare every 4900 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jul 31, 2018. Source: NHTSA Office of Defects Investigation.