2025 Volvo XC90

Routine

Owners filed 27 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Electrical System5
000
Unknown or Other4
000
Service Brakes4
100
Back Over Prevention › Sensing System › Camera3
000
Visibility/Wiper2
100
Forward Collision Avoidance › Automatic Emergency Braking2
100
Back Over Prevention2
100
Wheels1
000
Tires1
000
Other/I Am Not Sure1
000

2 safety recalls

Part 573 reports
Back Over Prevention › Software25V908000
Filed Dec 23, 2025413,151 vehiclesVolvo Car Usa, Llc

Defect. Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2024 C40BEV, 2022-2025 S90, V90CC, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40, and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk. A rearview camera image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

Remedy. The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 24, 2026. Owners may contact Volvo Car’s customer service at 1-800-458-1552. Volvo Car's number for this recall is R10333. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 16, 2026. This recall replaces previous NHTSA recall number 25V282. Vehicles previously repaired under recall 25V282 will need to have the new remedy performed.

Back Over Prevention › Software25V282000
Filed May 8, 2025413,151 vehiclesVolvo Car Usa, Llc

Defect. Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2025 S90, V90CC, C40, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40 and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk. A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Remedy. The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10320.

What owners reported

Newest filings
Back Over Prevention
Filed Jul 31, 20264,500 milesGA

The contact owns a 2025 Volvo XC90. The contact stated that while driving at an undisclosed speed, the safety alert audible sounds failed to function as intended. The contact stated that the alerts failed to provide an audible alert. The contact turned off the vehicle and started and the system independently reset. The vehicle was taken to the dealer, and an unknown software update was performed. The vehicle was repaired; however, the failure reoccurred. The failure became persistent. The contact stated that while reversing, the rear-view camera screen seized. The contact stated that the rear-view camera displayed a still image. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 4,500.

Unknown or Other
Filed Jul 8, 2026TX

Component/system: The gear selector system failed, triggering a “Gear Selector Service Required” warning. The vehicle is a plug-in hybrid and remains available for inspection upon request. Safety risk: During the first incident, the vehicle became disabled while being driven, losing the ability to shift gears. This created a risk of being stranded in traffic and loss of vehicle control/mobility on the road. Confirmed by dealer: Yes. The dealer diagnosed a rotary encoder signal failure (DTC: TACM U200902) on the first occurrence and performed a full software update. The same warning recurred a second time; the dealer then replaced the gear selector assembly and start/brake switch module, citing liquid contamination as the cause and charging the owner approximately $1,800 as a customer-pay repair. The same warning recurred a third time only 9 days after that hardware replacement. Inspected by manufacturer: A case was opened with the manufacturer’s corporate customer care team, and the dealer opened an internal technical helpdesk (TIE) case with the manufacturer’s engineering support. However, manufacturer corporate stated it does not have access to the detailed technical findings, which are held by the dealership. Warning signs prior to failure: The “Gear Selector Service Required” message appeared as the first and only warning sign before each of the three incidents, with no other symptoms noted beforehand. Summary: This is the third occurrence of the same gear selector fault

Service Brakes
Filed Jun 8, 2026CO

I was parallel parked. I put the vehicle in reverse to pull out. When I’d gone a few feet in reverse I baked and the brakes were HARD and failed to stop the car immediately. I nearly hit the car behind me. He/she honked at me, that’s how close I was. It happened three times. I think in all three incidents I was going in reverse. I had the dealership look at the vehicle but they could not replicate the issue. So they claim that it is safe to drive!

Forward Collision Avoidance › Automatic Emergency Braking
Filed Apr 29, 2026TN

The accident avoidance system engaged during a 55mph drive on a divided 4 lane road. no other cars on road, no animals. Car swerved sharply to left half way into left lane and brakes engaged sharply, enough that driver and passenger in front went forward. after clearing warning, and proceeding down the road a few hundred feet, same thing happened. Has also occurred during navigation of a sharp curve, possible due to picking up a small reflection sign well off road.

Tires
Filed Apr 6, 2026UT

The original OEM tires on a 2025 Volvo XC90 (purchased new in March 2025) failed prematurely due to what appears to be a manufacturing defect. Tire size: [e.g. 275/45R20]. Brand: [e.g. Pirelli Scorpion]. DOT: 193 7B594P 1924 (manufactured week 19 of 2024). The vehicle's original tires were removed in November 2025 for winter tire installation, at which point the odometer showed 6,808 miles. The tires were stored indoors in bags and never used again until April 2026, when a professional tire shop (Discount Tire) refused to remount them on the vehicle citing unsafe condition. The tires exhibit severe sidewall bulging, starburst cracking indicating internal structural failure, and at least one tire shows a deep gash with internal steel cords exposed. Three of the four original tires are affected. The fourth original tire was replaced in June 2025 after it failed during normal highway driving - the cause was attributed to a road hazard at the time but is now believed to be the same underlying defect. The replacement tire (a different unit purchased separately) shows no defects whatsoever. The safety risk is significant: three tires with structural sidewall failure were on an active vehicle for the first 6,808 miles of its life, including at highway speeds. One tire experienced an in-service failure. The remaining three deteriorated to the point a professional installer deemed them unsafe to mount. The failed tires are available for inspection. The problem has been confirmed by an

Service Brakes
Filed Mar 18, 2026TN

I am writing to report a serious safety concern related to a recent over-the-air software update for my 2025 Volvo XC90. On March 10, 2026, I was prompted to install a software update and scheduled it to complete overnight. The following morning, the vehicle interface indicated that the update had been successfully completed. Additionally, during a routine service visit on March 12, 2026, dealership personnel also believed the update had been properly installed. However, on March 15, 2026, while driving, I experienced a critical and dangerous failure: my brakes became unresponsive, and I was unable to stop the vehicle using the brake pedal. Multiple warning lights appeared simultaneously. Fortunately, I was near my home and was able to safely bring the vehicle to a stop by coasting through nearby streets. This situation could have resulted in a catastrophic accident had it occurred on a highway or in heavy traffic, particularly as my daughter was in the vehicle at the time. The vehicle was subsequently towed to the dealership. I was informed that during the initial installation attempt, the battery voltage dropped below the required level, causing the update to pause. Critically, I received no notification that the update had failed or was incomplete, and the vehicle interface continued to indicate that the update had been successfully installed. Upon inspection on March 16, 2026, the dealership determined that the software update resumed and completed installation on March 1

Other/I Am Not Sure
Filed Mar 10, 2026CO

I am filing this complaint regarding misleading and inconsistent safety labeling on the Nuna REVV convertible car seat. The car seat’s physical sticker, the Nuna website product page, and the user manual all contain conflicting information about the height and weight limits for different installation configurations (vehicle belt vs. lower anchor, rear-facing vs. forward-facing). Specifically: • The website listed rear-facing use with vehicle belt as 5–30 lbs with a height range of 18–34 inches, and lower anchor belt as 5–30 lbs. The sticker on the seat displayed the height limit only for certain configurations, suggesting height was not a factor for others. • After I raised the discrepancy, Nuna’s own customer service team initially told me the sticker was correct and the lower anchor configuration had different limits. They later reversed course after consulting their CPST team, confirming that the rear-facing maximum is 30 lbs OR 34 inches for ALL installation methods — contradicting what both the sticker and website indicated. • This means both the NHTSA-approved sticker on the seat and the website contained incorrect or misleading information at the time of purchase. My [XXX] son ([XXX]) has been using this seat rear-facing based on the published specifications, but is actually over the height limit. This is a serious safety concern. Car seat labels are NHTSA-regulated and are the primary resource parents use to determine safe use. Conflicting information between the labe

Back Over PreventionCrash
Filed Jan 15, 2026100 milesMN

The contact owns a 2025 Volvo XC90. The contact stated that the camera was leggy and was inoperable while in reverse. While in a parking lot and driveway, the camera was inoperable. While on flat surfaces, the parking brake engaged without application. The driver had to manually release the brake. The vehicle was restarted, and the camera worked at times. While reversing, she bumped/crashed into a piece of metal in the driveway left by workers. There was no alert indicating that there was an object there. There were no reported injuries, air bag deployment, fire, or police report filed. The Google Assistant was glitching and went into Spanish mode. While using the turn signal, there was no sound. There was no air conditioning; the center screen had frozen. The cross-traffic sensor alert was triggered, causing the auto brake system to engage when there was no object, windy weather, or rain. While using a loaner, the vehicle has similar symptoms. The contact stated the vehicle was taken to the local dealer on seven occasions for software issues, and a computer processor chip was installed. The vehicle was repaired, but the failure recurred. The manufacturer was contacted, and they opened a case. The failure mileage was 100.

Lane Departure › Lane Keep › Steering Assist
Filed Dec 30, 202518,000 milesAL

The contact owns a 2025 Volvo XC90. The contact stated that while driving through a construction zone at an undisclosed speed, the lane-keeping assist malfunctioned, causing the vehicle to become erratic, which required the contact to forcefully engage the steering wheel to regain control of the vehicle. There was no warning light illuminated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 18,000.

Unknown or Other
Filed Dec 30, 2025AL

SPEED LIMIT indicator incorrect (example: indicator shows 80 mph speed limit on a small road in Alabama where it should be 35 mph; also, there is no road in Alabama greater than 75mph.) LANE DEPARTURE ASSIST has a hard time identifying lanes in some construction zones (this is extremely dangerous as the car is constantly trying to over-correct me) - infotainment system randomly reboots, presents a problem mostly when navigating - I have reported this issue way too many times and the infotainment system has been replaced once. REAR CAMERA comes on randomly, often when no car or object is near INFOTAINMENT system touch sensitivity is unacceptable

Electrical System
Filed Dec 17, 2025NY

I am extremely disappointed with my 2025 Volvo XC90. The vehicle’s interface shuts down frequently, which is extremely dangerous—especially at highway speeds. On several occasions, including at night, the entire system has gone completely blank. This creates a serious safety hazard and puts lives at risk. Despite repeated complaints, the dealership has been ineffective and has provided no meaningful fix. In addition, when exiting a parking position, the exterior side mirrors deploy very slowly, making it unsafe to merge into traffic or assess surrounding vehicles. This delay is another clear hazard. Most concerning, the vehicle has shut down entirely while driving on multiple occasions. This is a life-threatening defect and completely unacceptable in a vehicle of this class. I paid over $90,000 for my XC90, expecting the highest standards of safety and reliability. Instead, I regret this purchase every day. Volvo’s failure to address these critical safety issues has severely undermined my confidence in the vehicle and the brand.

Visibility/Wiper
Filed Nov 25, 2025CT

The rear passenger windows have a defective haze in the glass that distorts and reduces clarity of visibility. Issue reported to dealership and VOLVO USA yet no resolution. Research indicates that this is a concern with various models - some dealers are replacing the glass, others claim this is normal.

Visibility/WiperCrash
Filed Nov 6, 2025TX

I was backing out of my drive. It was an early morning and it was very foggy. The windows were foggy and not totally defrosted yet. My camera wasnt showing everything around but we were having constant upgrade issues during this week of October 5th through the 10th. My automatic braking never activated even though it was turned on. I ran into a cattle feeder overhang. I never seen it in my camera view. The windows seem to have a really bad fog to them. My back driver tail-light got broken and back driver panel got dented and scratched. There are probably more things involved as its in the shop as I am typing this out. The adjustor had to send another estimate to my insurance company for more damages done. I haven't gotten word back from them yet. But, it's over $3,000. All of the issues seemed to resolve after the update was finished after that week. My automatic braking worked after that.

Electrical System
Filed Sep 17, 2025CA

Interior car speakers stopped working which made collision audio cues not operational. During driving no blind spot audio, turn signal, and other audio was playing

Forward Collision Avoidance › Automatic Emergency BrakingCrash
Filed Sep 9, 2025OH

Two major incidents occurred: 1)My fiance and I were driving on the highway with our four children at a speed of >50 MPH. There were no cars around us (front or sides) and no debris in the road, and the automatic emergency braking system engaged and brought the car to an abrupt stop in the middle of the highway. It happened a second time shortly thereafter at a speed around 30 MPH, again without any obstructions. I'm happy to provide the car for inspection upon request unless the manufacturer takes responsibility for this very serious malfunction and grants us a manufacturer buy-back. Stopping abruptly for no reason on the highway could have caused someone to rear-end us at a high speed and could have caused a very serious or fatal crash. I have spoken to the dealer multiple times (and I filed a complaint with Volvo Customer Care several weeks ago) and they say they'll try to "fix" it, but it's not a problem that we can ever risk having happen again. It is being inspected at the dealership now. There was no warning that this would occur. 2) There is a feature called "auto hold" whereby the driver can take their foot off the brake while sitting at a stop light and the car doesn't move again until the driver puts their foot on the accelerator. I was sitting at a stop light, using the auto hold feature, and even though I didn't put my foot on the accelerator, auto hold disengaged and the car started moving and hit the person in front of me. The malfunction of both the "auto hold

Back Over Prevention › Sensing System › Camera
Filed Aug 9, 2025VA

The screens and backup camera are repeatedly crashing, even after the recall "fix" from the dealership. This happens multiple times a week.

Wheels
Filed Jun 12, 2025TX

I am filing this report regarding a serious and potentially dangerous issue with my 2025 Volvo XC90 (VIN: [XXX]), purchased new on [XXX]. On [XXX], with only 4,516 miles, I experienced a sudden and unexplained drop in tire pressure while driving. I pulled over safely, replaced the flat with a temporary tire, and took it to a local tire shop. The technician informed me that the rear passenger-side rim had a severe internal crack on the inside barrel, causing an air leak. There was no visible damage to the tire, no pothole impact, no curb hit—only a clean break in the rim, which suggests a possible structural or manufacturing defect. I immediately brought the car to the original dealership (Volvo Cars Clear Lake in Friendswood, TX), where Service Advisor Jared Black dismissed my concern and refused to cover the repair under warranty, claiming the rim must have hit a rock. I disagreed and requested documentation of this finding, but Mr. Black initially refused to provide the inspection report. After persistent arguing and a 5-hour wait at the service center, I was finally given a report showing a $2,338.99 wheel replacement recommendation, not covered by warranty. I bought a Volvo for its safety reputation, but this rim cracked under normal driving conditions and low mileage. A failure like this at highway speeds could have been catastrophic. I believe this warrants an official safety investigation to determine whether other 2025 Volvo XC90 rims may be at risk of similar failure

Service BrakesCrash
Filed May 14, 20255,000 milesCA

The contact owns a 2025 Volvo XC90. The contact stated that while driving downhill at 15 MPH, while depressing the brake pedal, the vehicle would not come to a complete stop as intended. No warning light illuminated. The contact stated that he drove up a hill in order to come to a stop. The vehicle was towed to a local independent mechanic, where it was left for further diagnosis. The local dealer was not contacted. The air bags were deployed. No injuries were sustained, and no medical attention was sought. A police report was not filed. The vehicle was not repaired. In addition, the contact related to the failure to an NHTSA Campaign Number: 25V282000 (Back Over Prevention) that was repaired prior to the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 5,000.

Unknown or Other
Filed May 7, 2025PA

I picked up the auto in Sweden OSD....the car does not have a owners manual that can be printed or down-loaded. Was informed by VOLVO that it is in the computer on the car and you can use that. You are unable to open the manual while the auto is moving. Was advised that VOLVO does not plan to make a manual available for download or purchase. With today's technology, how can you sell a car with no users manual. I believe this is a major safety issue.

Electrical System
Filed Mar 25, 20252,300 milesCA

The contact owns a 2025 Volvo XC90. The contact stated that while driving through a residential area at 35 MPH, the vehicle independently slowed down with the message "Engine Has Now Stopped" displayed on the instrument panel. The contact pulled over and turned off the vehicle. The contact stated that the vehicle initially failed to restart after the first attempt; however, the vehicle restarted after the second attempt and resumed normal operation after the failure. The manufacturer was notified of the failure and referred the contact to the dealer. The vehicle was taken to a dealer however, the dealer was unable to determine the cause for the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 2,300.

20 of 27 complaints, reproduced as filed.

Across model years

Worst on record: 2004
YearComplaintsRecallsFiresDeathsAssessment
2025 — this page27200Routine
202436300Routine
202339600Routine
202229410Routine
202134600Routine
202031720Routine
201941630Routine
201850310Routine
201776770Routine
20161978100Routine
20150100Routine
20144000Routine
201311010Routine
20123000Routine
201119110Routine
201012300Routine
20097100Routine
200829310Routine
200738250Routine
200653340Routine
2005223630Above average
2004462630Above average
200393520Routine

Compare every XC90 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Dec 23, 2025. Source: NHTSA Office of Defects Investigation.