Filed Nov 8, 2010416 vehiclesVolvo Cars of N.A. LLC.
Defect. VOLVO IS RECALLING CERTAIN VEHICLES EQUIPPED WITH GARMIN 760 PORTABLE GLOBAL POSITIONING SYSTEM (GPS) UNITS BECAUSE THE BATTERIES ON THOSE UNITS MAY OVERHEAT.
Risk. AN OVERHEATED BATTERY COULD LEAD TO A FIRE.
Remedy. VOLVO ADVISES OWNERS TO PLEASE STOP USING THE GARMIN PORTABLE GPS DEVICE IMMEDIATELY, AND VISIT THE GARMIN WEBSITE TO DETERMINE IF THEIR UNIT IS AFFECTED. THE UNIT'S BATTERY WILL BE REPLACED WITH A NEW BATTERY AND A SPACER WILL BE INSERTED ON TOP OF THE BATTERY NEXT TO THE PCB. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 18, 2010. OWNERS MAY CONTACT GARMIN AT 866-957-1981 OR VISIT GARMIN'S WEBSITE AT WWW.GARMIN.COM/NUVIBATTERYPCBRECALL.
Filed Dec 18, 2009158,733 vehiclesVolvo Cars of N.A. LLC.
Defect. VOLVO IS RECALLING CERTAIN MODEL YEAR 2001-2005 S80, MODEL YEAR 2001-2004 V70, S60, XC70 AND MODEL YEAR 2003-2005 XC90 VEHICLES SOLD IN OR REGISTERED IN THE STATES OF ALABAMA, ARIZONA, ARKANSAS, CALIFORNIA, FLORIDA, GEORGIA, HAWAII, KENTUCKY, LOUISIANA, MISSISSIPPI, NEVADA, NEW MEXICO, NORTH CAROLINA, OKLAHOMA, SOUTH CAROLINA, TENNESSEE, TEXAS, UTAH, VIRGINIA AND THE U.S. TERRITORIES. WHEN EXPOSED TO CERTAIN ENVIRONMENTAL CONDITIONS (HOT CLIMATE AND TEMPERATURE CYCLING) OVER TIME AND IN COMBINATION WITH VARYING FUEL QUALITY, THE FUEL PUMP CAN DEVELOP CRACKS IN THE FUEL PUMP FLANGE.
Risk. IF THE CONDITION OCCURS VEHICLE OWNERS MAY NOTICE FUEL SMELL AND/OR FUEL LEAK WHICH, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy. DEALERS WILL INSPECT THE FUEL PUMP INSTALLED IN THE VEHICLE, AND IF NECESSARY REPLACE THE FUEL PUMP WITH A PART OF A MODIFIED DESIGN. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 15, 2010. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552.
Filed May 5, 2006126,743 vehiclesVolvo Cars of N.A. LLC.
Defect. ON CERTAIN PASSENGER VEHICLES,THE OUTER TIE ROD BALL JOINT CAN DEFORM AT HIGH LOADS CAUSING A LOSS OF THE CLAMPING FORCE AND THE NUT MAY LOOSEN, WHICH MAY EVENTUALLY LEAD TO A FATIGUE FRACTURE OF THE OUTER TIE ROD BALL JOINT.
Risk. THE DRIVER MAY NOTICE THAT THE VEHICLE IS DIFFICULT TO MANEUVER INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL REPLACE THE OUTER BALL JOINT TIE RODS WITH IMPROVED OUTER BALL JOINT TIE RODS FREE OF CHARGE. THE RECALL BEGAN ON JUNE 23, 2006. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552.
Filed Apr 28, 2006122,431 vehiclesVolvo Cars of N.A. LLC.
Defect. ON CERTAIN VEHICLES, IF THE WIPER ARM IS ACTIVATED IN EXTREME WINTER WEATHER CONDITIONS AND WITHOUT LIFTING THE WIPER ARMS AND CLEANING THE WINDSHIELD PRIOR TO MOVING, THE WIPER ARM MIGHT SLIP ON ITS DRIVESHAFT, RESULTING IN AN INABILITY TO MOVE THE WIPERS FROM THE PARK POSITION.
Risk. INOPERATIVE WIPERS UNDER INCLEMENT WEATHER CONDITIONS COULD CAUSE A CRASH DUE TO IMPAIRED VISIBILITY.
Remedy. DEALERS WILL REPLACE THE WIPER ARMS AND RETAINING NUTS. THE RECALL BEGAN ON SEPTEMBER 5, 2006. OWNERS MAY CONTACT VOLVO CARS AT 1-800-458-1552.
Filed Oct 10, 200318,692 vehiclesVolvo Cars of N.A. LLC.
Defect. ON CERTAIN SPORT UTILITY VEHICLES, THE SEAT BELT ATTACHMENT(S) FOR THE SECOND AND THIRD ROW SEAT(S) MAY NOT HAVE BEEN FITTED PROPERLY.
Risk. IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF INJURY.
Remedy. DEALERS WILL INSPECT AND REPAIR THE SECOND AND/OR THIRD ROW SEAT BELT ATTACHMENTS. OWNER NOTIFICATION BEGAN ON DECEMBER 8, 2003. OWNERS SHOULD CONTACT VOLVO AT 1-800-458-1552.
All 5 campaigns on file, newest first.
What owners reported
Newest filings
Fuel/Propulsion System
Filed Jun 20, 2022FL
Fuel line was recalled in 2010. Volvo repaired it now it has the same problem. And is leaking fuel. Same line that they replaced in 2010. Please recall.
Power Train
Filed Feb 2, 2021141,000 milesMO
TRANSFER CASE KEEPS LOCKING UP AND MESSING UP. IN PAST YEAR PAID 1500 TWO TIMES TO REPLACE TRANSFER CASE AND IS NOW IN SHOP AGAIN FOR SAME REASON. TRANSFER CASE LOCKING UP. FEB 2020, JULY 2020, AND NOW JANUARY 2021 FEB GOING SPEED OF 35-40, JULY ON HIGHWAY SPEED OF 70 IN MIDDLE OF FREEWAY, AND JAN SPEED OF 35
Electrical System
Filed Dec 15, 2015230,000 milesDE
DRIVING THE XC90 AND SUDDENLY THERE IS A HUGE THUMP AND CLICKING FROM THE DASHBOARD. ALL THE DIALS AROUND THE SPEDOMETER STOP WORKING.. IF WE KEEP DRIVING THERE ARE MORE THUMPS AND WE QUICKLY LOSE ENGINE POWER - IT IS EXTREMELY SCARY WHEN IT HAPPENS.. ALL THE LIGHTS COME ON (INSIDE THE CAR), DASHBOARD GOES DEAD ETC ETC. IT IS EXTREMELY DANGEROUS .. IT HAPPENED TO USE A NUMBER OF TIMES WITH 3 CHILDREN IN THE CAR. IT HAS OCCURRED WHEN WE WERE DRIVING ON THE HIGHWAY, 2-3 TIMES, IT HAS OCCURRED ON SHORT TRIPS - IT HAPPENS AT SEEMINGLY RANDOM TIMES, USUALLY AFTER DRIVING FOR OVER 30 MINUTES, BUT THEN YESTERDAY IT HAPPENED ON A TRIP JUST DOWN TO THE PARK, NOT 5 MINUTES DOWN THE ROAD.. ON THIS OCCASION THE CAR HAD BEEN SITTING IN THE SUN FOR A WHILE (MAYBE HEAT RELATED?). IT HAS HAPPENED IN HOT WEATHER, COLD WEATHER .. WE ARE IN CONSTANT FEAR WHEN DRIVING THE CAR. I HAVE CONTACTED VOLVO AUSTRALIA ABOUT THE ISSUE BUT THEY SAID THEY HAVE NO RESPONSIBILITY, THAT THERE IS NO RECALL FOR THE PROBLEM AND DIDN'T WANT TO HELP AT ALL!! I SEE A LOT OF PEOPLE HAVE THIS SAME PROBLEM, IS VOLVO NOT GOING TO FIX IT UNTIL SOMEONE IS KILLED??? WHAT WILL IT TAKE!?!?!?! IT IS A JOKE ! WE BOUGHT A VOLVO TO HAVE SOMETHING SAFER THAN NORMAL BUT ITS MORE DANGEROUS! I CANNOT EVEN SELL THE CAR BECAUSE I DON'T KNOW WHAT'S WRONG WITH IT AND I DON'T WANT ANOTHER FAMILY / PERSON TO BE INJURED .. NO RESALE VALUE, NO SAFETY! COME ON VOLVO, THIS IS CRAZY!
Power Train
Filed Aug 31, 2015114,687 milesNC
WHEN THIS VEHICLE WAS PURCHASED IT STARTED WITHIN 4 DAYS TO HAVE PROBLEMS WITH THE TRANSMISSION, AFTER THE TRANSMISSION THE TRANSFER CASE BEGAN TO HAVE PROBLEMS, SO THE VEHICLE WAS PLACED IN THE SHOP BEFORE THE THIRTY DAYS TAGS COULD EXPIRE AND BOTH PARTS WERE REBUILT BY AN OUTSIDE COMPANY WHICH WAS ADDED TO THE ORIGINAL PRICE TAG OF THE VEHICLE. THEN A YEAR LATER THE VEHICLE WAS PLACED IN THE SHOP FOR THE TURBO'S HAD GONE OUT ON THE VEHICLE ON APRIL 11, 2015 UNTIL CURRENT DATE. THEY ARE NOW SAYING THE VEHICLE HAS A BLOWN HEAD GASKET AND IT IS STILL IN THE SHOP.
Structure › Body
Filed Aug 19, 2015PA
VEHICLE DRAINS WATER ON TO FRONT PASSENGER FLOOR, AND OCASSIONAL DRIVER SIDE AFTER IT RAINS. IT IS A KNOW PROBLEM THAT A CLASS ACTION SUIT WAS WON IN NEW JERSEY, INCLUDING 5 OTHER STATES. THE WATER IS FROM CLOGGED DRAIN TUBES IN SUNROOF AND SOMETIMES SHRINKIAGE OF DRAIN TUBE THAT DISLODGES. VEHICLE NOW HAS A MUSTY SMELL FROM THE FREQUENT WATER IN THE VEHICLE. NOT SURE IF HIGH MOISTURE INSIDE HAS CAUSED MY CD PLAYER TO MALFUNCTION. ALSO HAVE A SHORT IN ELECTRICAL SYSTEM THAT CAUSE ME TO REPLACE 3 BATTERIES IN THE VEHICLE. ALSO THE SUNROOF MOTOR SHORTED OUT MAKING IT DIFFICULT TO REPLACE THE DRAINAGE TUBES THAT WOULD HELP CORRECT THE WATER ISSUES. HOPE SOMEONE CAN HELP.
Fuel/Propulsion System
Filed May 11, 2015111,000 milesIL
TL* THE CONTACT OWNS A 2003 VOLVO XC90. WHILE DRIVING AT APPROXIMATELY 55 MPH, FUEL FUMES EMITTED INTO THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT FUEL WAS ALL OVER THE EXHAUST PIPE AND THE BOTTOM OF THE FUEL TANK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WAS CRACK AND LEAKING FUEL. THE VEHICLE WAS NOT REPAIRED. THE VIN NUMBER WAS NOT INCLUDED IN NHTSA CAMPAIGN: 09V483000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000.
Fuel/Propulsion System
Filed Mar 17, 2015141,000 milesPA
TL* THE CONTACT OWNS A 2003 VOLVO XC90. THE CONTACT STATED THAT FUEL FUMES EMITTED IN AND AROUND THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THERE WAS A LEAK IN THE FUEL PUMP. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 141,000.
Power Train
Filed Jan 29, 201592,000 milesMD
TRANSMISSION FAILED WITHOUT WARNING. HERE'S THE STORY, MY XC90 WAS DEALER SERVICED A WEEK AGO (PM), TOOK ON A SHORT ROAD TRIP OVER WEEKEND, FORTUNATELY MADE IT HOME BEFORE IT BROKE DOWN. WENT TO WORK UPON RETURNING FROM TRIP AND WHILE I WAS PARKING THE TRANSMISSION FAILED TO ENGAGE IN ANY GEAR. VERY UNSAFE! NO WARNING LIGHTS ILLUMINATED AND THERE WAS NO 'LIMP MODE.' THE RPMS ROSE AS IF IT WERE IN NEUTRAL. COULD HEAR A METALLIC RATTLING NOISE COMING FROM TRANSMISSION. HAD TO HAVE IT TOWED FROM WORK TO AAMCO. AAMCO STATED THE DAMAGE WAS INSIDE OF TRANSMISSION AND THEY WOULD NEED TO REMOVE AND TEAR DOWN TO SEE WHAT ISSUE IS, BUT MORE THAN LIKELY IT WAS A COMPLETE FAILURE. I JUST BOUGHT THIS CAR IN NOVEMBER AND LUCKILY BOUGHT AN AFTERMARKET WARRANTY THAT 'SHOULD' COVER EVERYTHING. ISSUE IS THE WARRANTY COMPANY WILL MORE THAN LIKELY JUST REPLACE IT WITH A USED TRANS THAT WILL FAIL IN A SHORT TIME AND I WILL HAVE TO GO THROUGH THIS AGAIN. THIS IS A MAJOR DESIGN FLAW ON THE PART OF VOLVO AND THEY SHOULD OWN UP TO IT. THE ENGINE PRODUCES TOO MUCH POWER AND THE VEHICLE IS TOO HEAVY FOR THE TRANSMISSION TO TAKE IT. THIS IS A T6 BTW, WITH THE 6 CYLINDER AND TWIN TURBO. VOLVO SHOULD HAVE A RECALL ON THIS TRANSMISSION. I HAVE SCOURED THE WEB AND SEE THIS IS AN ONGOING FREQUENT ISSUE WITH THE XC90 AND VOLVO IS LOSING WHAT WERE ONCE LOYAL CUSTOMERS. SEARCH THIS ISSUE ON THE WEB AND YOU'LL WONDER IF THERE ARE ANY XC90'S THAT DO NOT HAVE TRANSMISSION PROBLEMS. *TR
Fuel System, Gasoline › Delivery
Filed Jun 20, 2014108,000 milesNV
TL* THE CONTACT OWNS A 2003 VOLVO XC90. THE CONTACT STATED THAT GASOLINE FUMES WERE EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THERE WAS A LEAK IN THE FUEL PUMP AND IT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA RECALL CAMPAIGN 09V483000 (FUEL SYSTEM). THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 108,000. THE CURRENT MILEAGE WAS 109,000.
Fuel System, Gasoline
Filed May 25, 2014155,000 milesMI
FUEL FUMES PRESENT WHEN THE CAR WAS TURNED OFF. MORE PRONOUNCED IN PARKING AND HOME GARAGES. DAILY HIGHWAY DRIVING (55 MILES ONE WAY) MAY BE RELATED TO RECALL OF XC 90 IN WARM STATES AS HIGHWAY MILEAGE SIMILAR IN NATURE. *TR
Electrical System1 injured
Filed Nov 29, 201379,000 milesCA
I WAS NOT AWARE OF THE DESIGN DEFECT IN SUN ROOF & THE WATER DAMAGES THAT RESULT IN ELECTRICAL ISSUES. I HAD ALWAYS PARKED MY VEHICLE IN COVERED PARKING UNTIL MOVING THIS YEAR IN JANUARY. I HAD TAKEN MY CAR IN TO HAVE A TUNE UP IN NOV 2012 AT WHICH TIME I WAS GIVEN AN ESTIMATE OF REPAIRS NEEDED IN MY CAR. MY CAR REMAINED PARKED FOR MOST OF 2013 DUE TO HAVING MOVED I WASN'T ABLE TO AFFORD REPAIRS. THE REPAIRS WHERE INNER&OUTER TIE RODS,BALL JOINTS, MOUNTS, ARM BUSHINGS, ROTORS & BREAK PADS. THE ABOVE AFOREMENTIONED WHERE MADE. FOLLOWING REPAIRS I WASHED MY CAR AND DROVE OUT OF TOWN 4TH JULY WEEKEND FROM LOS ANGELES TO JAMESTOWN CALIFORNIA. ONCE I ARRIVED MY CAR REMAINED PARKED UNTIL RETURNING HOME JULY 7TH. SHORTLY AFTER STARTING MY CAR THE DASH GAUGES STARTED TO FLASH ON/OFF AND EVENTUALLY WENT OUT. AT THE TIME I HAD MY PORTABLE GPS, A/C WAS WORKING & I HAD USE OF WINDOWS (ROLLING UP & DOWN). I KNEW I HAD A FULL TANK OF GAS CAUSE I HAD FUELED UP PRIOR TO ARRIVING AT DESTINATION. BEING I WAS IN THE MIDDLE OF KNOW WHERE WITHOUT CELL PHONE SERVICE I DROVE AS FAR AS I COULD BEFORE I THOUGHT I MAY NEED GAS. WHEN I STOPPED TO GET FUEL I WAS NOT ABLE TO OPEN THE DOOR TO REFUEL WITH GAS. I BROKE THE CLIPS ON THE DOOR ALLOWING ME TO ACCESS AND FUEL TANK AND REFILL WITH GAS. IT WAS SUNDAY AFTER A MAJOR HOLIDAY AND THERE WAS A LOT OF TRAFFIC, THE ONLY VOLVO DEALERSHIP I PASSED WAS CLOSED AND I JUST WANTED TO GET HOME. SO I CONTINUED TO DRIVE AND WAS JUST GETTING ONTO THE GRAPEVINE AND T
Electrical System
Filed Aug 10, 2013VA
MY XC90 VOLVO IS VERY DISAPPOINTING THE DASH BOARD ON THE CAR COMPLETELY FAILS NO NOTHING NO GAS, SPEEDOMETER EVERY THINGS GOES OUT. IN THE NIGHT TIME ITS VERY SCARY ITS COMPLETELY DARK I DON'T KNOW HOW FAST I'M GOING HOW MUCH GAS I HAVE ITS SCARY. NOW THE FUEL PUMP IS GONE AND THE NAVIGATION SYSTEM BURNED OUT I CUT THE CAR ON HEARD A POP THEN I SMELLED SOMETHING BURNING THE NAVIGATION SYSTEM HASN'T WORKED SINCE. *TR
Electrical System
Filed Apr 24, 201374,650 milesMN
WELL WHILE OUT DRIVING LOCALLY ON A COLD WINTER DAY MY DASH BOARD READINGS WENT OFF AND CAME BACK ON A COUPLE TIMES..THEN IT HAPPENED AGAIN A FEW DAYS LATER....IT WOULD DO THIS ONCE IN A WHILE THEN IT STARTED GETTING WORSE AND WORSE TO THE POINT NOW IT COMES ON ONLY ONCE AND AWHILE...SO I HAVE NO READ OUTS FOR ANYTHING NO GAS, NO SPEED NO ANYTHING..AND WHEN IT DOES COME ON IT IS ONLY GAS AND SPEED NONE OF THE OTHER READINGS OR WARNINGS OH AND MY ENGINE LIGHT HAS STAYED ON THE WHOLE TIME ALL THIS WAS HAPPENING....GUESS WHAT I FOUND OUT IT IS A COMMON ISSUE WITH VOLVO THEY KNOW ABOUT IT ...YES WHEN THE DEALER WAS CONTACTED THEY SAID OH YES AND ITS NOT A CHEAP REPAIR...BECAUSE THEY ARE THE ONLY ONES THAT CAN FIX IT BY THE WAY SO IF YOU LIVE A LONG WAY AWAY FROM A DEALER TO BAD...THE PART AND ONLY IF YOU CHOOSE A REDONE/REBUILT/RECONDITIONED ONE WHICH IS WHAT I WAS TOLD NOT BRAND NEW IS $1100 AND THAT DOES NOT INCLUDE THE SERVICING AS THEY HAVE TO PUT IT IN AND HOOK IT UP TO THEIR COMPUTERS....SO WHAT WILL THAT BE WHEN THEY ARE DONE....I THINK VOLVO BEING THE CAR COMPANY IT IS SUPPOSE TO BE WOULD CONSIDER THIS A MAJOR SAFETY AND CONSUMER ISSUE AND RECALL IT AND SUCK UP THE COST ....I WANTED A VOLVO FOR THE SAFETY AND QUALITY...BUT AS WITH ALL THINGS I HAVE BEEN DISAPPOINTED ALONG WITH THE BALL JOINT ISSUE MY VEHICLE HAD THAT I WAS NOT NOTIFIED ABOUT..OH BY THE WAY I PAID TO HAVE THAT FIXED BECAUSE I DID NOT KNOW IT WOULD HAVE BEEN FREE IF I HAD DRIVEN 4 HRS TO MY NEAREST DEALER..
Electrical System
Filed Feb 12, 2013145,000 milesGA
TL* THE CONTACT OWNS A 2003 VOLVO XC90. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE INSTRUMENT PANEL LIGHTS STOPPED ILLUMINATING AND ALL OF THE GAUGES FAILED. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 145,000.
Power Train
Filed Aug 15, 2012500 milesMO
TL* THE CONTACT OWNS A 2003 VOLVO XC90. THE CONTACT STATED THAT THE VEHICLE WOULD JERK ABNORMALLY AND WITHOUT WARNING. IN ADDITION, THE SHIFT GEAR LEVER WAS DEFECTIVE AND BOTH THE POWER STEERING FLUID AND TRANSMISSION FLUIDS WERE LEAKING. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THE CONTACT THAT THE VEHICLE AGE HAD EXCEEDED THE TIME FRAME IN WHICH THEY WERE WILLING TO OFFER ANY ASSISTANCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY AND OFFERED NO ADDITIONAL ASSISTANCE. THE FAILURE MILEAGE WAS 500 AND THE CURRENT MILEAGE WAS 65,000.
Electrical System
Filed Jul 26, 2012118,813 milesUT
WHILE DRIVING HOME FROM SCHOOL THE WINDSHIELD WIPERS AUTOMATICALLY CAME ON AND ABOUT THE SAME TIME THE BATTERY LIGHT AND ELECTRICAL WARNING SIDE CAME ON. IT ALSO AFFECTED THE POWER STEERING AND AIR CONDITION. HAD TO PULL OVER ON A BUSY STREET WHICH WAS NOT EASY. HAD THE BATTERY TESTED AND IT WAS GOOD, REPLACED IT 15 MONTHS AGO. CAR IS STILL SITTING IN THE GARAGE! *TR
Power Train
Filed Dec 12, 2011OH
I HAD THE TRANSMISSION SERVICE ENGINE LIGHT COME ON. I TOOK IT TO THE MECHANIC AND HE SAID THE COOLANT HAS LEAKED INTO TO THE TRANSMISSION CAUSING THE TRANSMISSION TO GIVE OUT. THEY SAID IT NEEDS REPLACED AT A COST OF 6000. THIS WOULD BE THE 3 RD TRANSMISSION IN THIS CAR ALONE. THEIR ARE MULTIPLE PEOPLE WITH THE SAME PROBLEM. THIS IS VOLVOX FAULT AND IT NEEDS REPLACED ON THEIR DIME. *TR
Unknown or Other
Filed Jul 12, 2011150,000 milesFL
2003 VOLVO XC90 ENGINE CUT OFF SUDDENLY WHILE DRIVING ~70MPH ON THE HIGHWAY. WAS LUCKY I WAS ABLE TO MAKE IT TO THE SIDE OF THE ROAD WITHOUT BEING HIT OR STALLED IN THE MIDDLE OF THE ROADWAY. DEALER UNABLE TO DIAGNOSE THE PROBLEM. I BELIEVE THIS COULD HAVE POTENTIALLY CAUSED A FATAL ACCIDENT CONSIDERING THE SPEEDS AT WHICH OTHER CARS WERE TRAVELLING AND THE POTENTIAL TO BE STRANDED IN THE ROAD. CAR HAS BEEN SERVICED REGULARLY. *TT
Power Train › Automatic Transmission
Filed Mar 30, 2011120,000 milesPA
TL* THE CONTACT OWNS A 2003 VOLVO XC90. THE CONTACT STATED THAT WHILE DRIVING 30 MPH THE TRANSMISSION BEGAN TO SLIP. THE CONTACT WAS ABLE TO MOVE FROM THE MAIN ROADWAY BUT AS SHE PROCEEDED INTO TRAFFIC, THERE WAS A SIGNIFICANT DECREASE IN ENGINE RPMS AND THE FAILURE PERSISTED. THE URGENT SERVICE TRANSMISSION WARNING LIGHT THEN ILLUMINATED. THE VEHICLE WAS NOT BEEN INSPECTED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED HER THAT THEY WERE UNABLE TO PROVIDE ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 120,000.
Electrical System
Filed Feb 6, 2011105,636 milesFL
MY 2003 XC90 VOLVO INSTRUMENTAL PANEL IS FAILING. ONE DAY THE SRS AIRBAG LIGHT CAME ON SEVERAL WEEKS LATER THE INSTRUMENT PANEL BEGAN TO FAIL. IT WORKS FOR THE FIRST 10 MINUTES THEN ALL GAUGES FAIL, NEEDLES ARE AT ZERO AND THERE IS NO LIGHT. BASICALLY THE ENTIRE INSTRUMENT PANEL GOES BLANK (OFF) NO SPEED , NO RPM'S, NO GAS AND THE RADIO HAS STOPPED WORKING AS OF A RESULT OF THE INSTRUMENT PANEL FAILURE. AFTER RESEARCHING THIS ISSUE THERE ARE COUNTLESS XC90 VOLVO OWNERS HAVING BAD LUCK WITH THE INSTRUMENT PANEL FAILURE. COSTING OWNERS OVER $1000 TO REPAIR AND REPLACE AT VOLVO DEALERSHIPS. *TR
Electrical System
Filed Jan 31, 2011110,000 milesWA
MY 2003 XC90 VOLVO INSTRUMENTAL PANEL IS FAILING. ONE DAY THE SRS AIRBAG LIGHT CAME ON SEVERAL WEEKS LATER THE INSTRUMENT PANEL BEGAN TO FAIL. IT WORKS FOR THE FIRST 10 MINUTES THEN ALL GAUGES FAIL, NEEDLES ARE AT ZERO AND THERE IS NO LIGHT. BASICALLY THE ENTIRE INSTRUMENT PANEL GOES BLANK (OFF) NO SPEED , NO RPM'S, NO GAS AND THE RADIO HAS STOPPED WORKING AS OF A RESULT OF THE INSTRUMENT PANEL FAILURE. AFTER RESEARCHING THIS ISSUE THERE ARE COUNTLESS XC90 VOLVO OWNERS HAVING BAD LUCK WITH THE INSTRUMENT PANEL FAILURE. COSTING OWNERS OVER $1000 TO REPAIR AND REPLACE AT VOLVO DEALERSHIPS.
Power Train › Automatic Transmission
Filed Jan 11, 2011104,750 milesGA
I PURCHASE A USED VOLVO XC90 ON 12/17/2010 FOR MY SON WITH A REGISTERED 104,555 MILES. ON 12/29/2010 THE TRANSMISSION WENT OUT. I GOT A COUPLE DIFFERENT ESTIMATES FROM $5,000 TO $7,000 TO REPAIR OR REPLACE. AFTER DISCUSSING WITH THE AUTOMOTIVE TECHNICIAN, I FOUND OUT THAT VOLVO HAS HAD A SLEW OF PROBLEMS RELATING TO THE 03,04 & 05 XC90 ESPECIALLY WITH TRANSMISSION PROBLEMS. I WAS TOTALLY DISAPPOINTED BECAUSE I PURCHASE THIS VEHICLE BASED ON VOLVO REPUTATION AND THE CAR RELIABILITY AND DUE TO THE FACT THAT I HAVE A 2000 VOLVO S80 AND HAVE HAD IT SINCE 2000 AND HAVE HAD FEW PROBLEMS. ALTHOUGH, MY SON WANTED TO PURCHASE ANOTHER VEHICLE, I STEERED HIM TOWARDS THE VOLVO. THINKING THAT SINCE A VEHICLE (ESPECIALLY A VOLVO) SHOULDN'T EXPERIENCE THIS TYPE OF TRANSMISSION PROBLEM WITH RELATIVELY LOW MILEAGE, I CONTACTED VOLVO NORTH AMERICA AND TOLD THEM OF MY PLIGHT AND REQUESTED THAT THEY PAY FOR THE REPAIR OR AT LEAST PAY FOR A PORTION OF THE REPAIR AND THEY FLATLY DENIED MY REQUEST. I AM TOTALLY DISAPPOINTED IN VOLVO FOR NOT HONORING AND STANDING BEHIND THEIR PRODUCT, REMEMBER I BOUGHT THIS VEHICLE BASED ON THEIR REPUTATION FOR BUILDING A SOUND REPUTABLE VEHICLE, ALTHOUGH MY SON WANTED TO PURCHASE ANOTHER VEHICLE. MY CONFIDENCE IN THIS COMPANY HAS BEEN TOTALLY SHATTERED. AND TO THINK THAT I WAS PLANNING ON REPLACING MY 2000 S80 WITH ANOTHER VOLVO THIS SUMMER. *TR
Electrical System › Instrument Cluster/Panel
Filed Jan 3, 2011103,000 milesIL
INSTRUMENT CLUSTER GOES BLACK IF TURN CAR OFF COMES BACK ON. MESSAGE CENTER SAY SRS AIR BAG FAILURE. *TR
Power Train › Automatic Transmission
Filed Dec 22, 201058,000 milesPA
TL* THE CONTACT OWNS A 2003 VOLVO XC90. THE CONTACT WAS DRIVING APPROXIMATELY 55-65 MPH WHEN THE TRANSMISSION BEGAN TO JERK WITH EXCESSIVE HESITATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TRANSMISSION WAS REPLACED FOR THE THIRD TIME. THE MANUFACTURER WAS NOTIFIED OF THE TRANSMISSION FAILURES BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000. UPDATED 07/20/11 *BF UPDATED 10/26/11
Power Train › Automatic Transmission
Filed Nov 15, 2010120,000 milesWA
TL* THE CONTACT OWNS A 2003 VOLVO XC90. THE CONTACT STATED THAT THE TRANSMISSION WAS SLIPPING AND THE SAFETY WARNING LIGHT ILLUMINATED ON THE INSTRUMENTAL PANEL PRIOR TO THE FAILURE. THE VEHICLE WAS NOT INSPECTED OR REPAIRED FOR THE FAILURE. THE FAILURE MILEAGE WAS 120,000. THE VIN WAS NOT AVAILABLE.
Suspension
Filed Aug 31, 201085,000 milesGA
LEAVING A PARKING LOT AND HEARD LOUD SOUND CAR WOULDN'T MOVE. VOLVO SAYS THE FOLLOWING IS BROKEN: LOWER CONTROL ARM, CV AXLE, ROTOR AND DAMAGED RIM. WE HAD BEEN PARKED AND WERE ATTEMPTING TO LEAVING PARKING LOT(.BARELY MOVING) COULD HAVE BEEN KILLED IF THIS HAPPENED AT HIGHER SPEED. WE HAVE CONSTANTLY SPENT MONEY ON THIS VEHICLE AND I FEEL IT IS UNSAFE AND THAT WHEN THE RECALLS WERE MADE THERE COULD HAVE ALREADY BEEN A FRACTURE. THIS CAR IS ONLY DRIVEN TO WORK AND HOME ON A REGULAR BASIS. NO ROUGH ROADS. WE HAVE NOT CAUSED ANY DAMAGE. THIS WEBSITE DOES NOT ALLOW PROPER SELECTION UNDER VOLVO AND MAKE TO ALLOW SELECTION OF THE SUSPENSION/CONTROL ARM / ROTORS / AXLE / TIRE RIMS / BALL JOINT, ALL OF WHICH WERE DAMAGED IN THIS 4 MPH ACCIDENT. HAD THIS HAPPENED AT 65 MPH I HAVE NO DOUBT ME AND MY FAMILY WOULD NOT HAVE SURVIVED. *TR
Fuel System, Gasoline › Delivery › Fuel Pump
Filed Jun 29, 2010FL
2003 VOLVO XC90. CONSUMER REQUESTS REIMBURSEMENT FOR RECALL REPAIRS *TGW THE CONSUMER HAD ALREADY EXPERIENCED THE FAILURE, PRIOR TO RECEIVING THE RECALL NOTICE. *JB
Power Train › Automatic Transmission
Filed Jun 22, 2010102,000 milesMN
TL* THE CONTACT OWNS A 2003 VOLVO XC90. WHILE DRIVING AT 38 MPH, THE TRANSMISSION BEGAN SLIPPING GEARS. THE CONTACT WAS ABLE TO REACH HER DESTINATION WITHOUT INCIDENT. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED REPLACING THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 102,000 AND THE CURRENT MILEAGE WAS 102,914.
Electrical System
Filed May 11, 201097,000 milesNJ
THE SRS LIGHT CAME ON, WHICH APPEARS TO BE A COMMON PROBLEM WITH MY MODEL. THE DEALER SAID THEY NEED TO REPLACE THE ENTIRE SRS CONSOLE FOR $1000. THEY CANNOT GUARANTEE IT, BUT IT'S POSSIBLE MY AIRBAGS WILL NOT DEPLOY IF THEY DO NOT REPLACE THIS. *TR
Electrical System
Filed May 8, 201071,000 milesNY
2003 VOLVO XC90 BEGAN DISPLAYING "SRS SERVICE URGENT" MESSAGE, TOOK VEHICLE TO DEALER WHO KNEW RIGHT AWAY WHAT PROBLEM WAS, THEY CLEANED THE CONTACTS OF THE INSTRUMENT CLUSTER (MAYBE THE CENTRAL ELECTRONIC MODULE)(CEM) AND ERROR WAS REMOVED. 3 WEEKS LATER SAME ERROR RETURNS. SOUNDS LIKE A DEFECT TO ME, ACCORDING TO VOLVO FORUMS ON WEB MANY VOLVOS HAVING SAME ISSUE. SOUNDS DEFECTIVE TO ME. *TR
Power Train › Automatic Transmission
Filed Apr 18, 2010104,000 milesMA
MY 2003 VOLVO XC90 HAS BEEN TO THE DEALER SEVERAL TIMES INCLUDING OVER 3 TIMES FOR SAME PROBLEM WHEN I PURCHASED THE VEHICLE IN 2006. ALL RECALLS HAVE BEEN FIXED, FRONT AXLE, WIPERS ETC. I HAVE PURCHASED 4 SETS OF TIRES, TIRES BOSTON VOLVO INSTALLED AND MY 17 YEAR OLD SON RECEIVED A COMPLETE BLOW OUT BECAUSE WRONG SIZE TIRES. I CONTINUE TAKING TO SAME DEALER AND SINCE OWNING THE CAR HAVE HAD THE SAME NOISES IN FRONT OF CAR. BOSTON VOLVO HAS STATED IN OCTOBER AND SINCE OWNING THE VEHICLE CAN FIND NOTHING WRONG, APRIL DIAGNOSED WITH NEED NEW DRIVE SHAFT AFTER HAVING CAR FOR 2 DAYS BUT COULD NOT REALLY FINE ANYTHING BUT DRIVE SHAFT. A STRONG FUEL SMELL STATED FUEL PUMP DOES NOT NEED TO BE CORRECTED. I NEED NEW MUFFLER AND TAKING TO MY OWN MECHANIC THE REAL ISSUE IS TRANSMISSION SERVICE URGENT AND NEED NEW TRANSMISSION. VOLVO DID NOT DIAGNOSE THIS PROBLEM AND MY SON IS DRIVING THE CAR! MY SON IS DRIVING A LEMON THAT IS A DANGER TO HIMSELF. TAKING TO VOLVO DOES NOTHING, THEY CANNOT EVEN DIAGNOSE AND GIVE WRONG INFO GIVEN TO ME. I AM CURRENTLY UP TO OVER $8,000 IN DAMAGES AND STILL OWE ON THIS LEMON. I NEED NEW TRANSMISSION, MUFFLER, STILL CAR VIBRATES AND FRONT END NOISES FROM WHINING, THUMPING ETC. *TR
Power Train › Automatic Transmission
Filed Mar 9, 2010NC
2003 VOLVO XC90 TRANSMISSION FAILURE. *TR
Engine and Engine Cooling › Engine
Filed Feb 26, 201062,000 milesNJ
TL*THE CONTACT OWNS A 2003 VOLVO XC90. WHILE DRIVING AT SPEEDS OF 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. HE ATTEMPTED TO RESTART THE VEHICLE SUCCESSFULLY BUT BEFORE HE COULD MOVE THE VEHICLE, IT STALLED AGAIN. THE "MAINTENANCE REQUIRED" WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AT THAT TIME. THE CONTACT WAS AWAITING A TOW TO THE DEALER FOR FURTHER INSPECTION. NO REPAIRS WERE MADE TO DATE AND THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE UNDER 62,000.
Power Train › Automatic Transmission
Filed Feb 23, 201058,800 milesCA
THE AUTOMATIC TRANSMISSION FAILED TO GO INTO FIRST GEAR ON A LEFT HAND TURN. THIS FAILURE COULD HAVE LED TO AN ACCIDENT. AFTER THIS INCIDENT THE TRANSMISSION WOULD NOT COME OUT OF THIRD GEAR. *TR
Fuel System, Gasoline
Filed Feb 2, 2010150,000 milesTN
CRACKED FUEL PUMP. STRONG GAS SMELL. THERE WAS A RECALL FOR SEVERAL VOLVOS. MY PARTICULAR VOLVO WAS NOT ON THE RECALL LIST. I'M EXPERIENCING THE SAME PROBLEMS AS THE OTHER 136,000 RECALLED VOLVOS FOR CRACKED FUEL PUMPS. I SURE THERE ARE SEVERAL OUT THERE. PLEASE EXTEND THE RECALLED VEHICLES. *TR
Equipment
Filed Jan 21, 2010CT
2003 VOLVO XC90 SPARE TIRE PROBLEM. *NJ THE CONSUMER STATED WHILE DRIVING ON A SECONDARY ROAD, THE SPARE TIRE FELL FROM UNDERNEATH THE VEHICLE. THE SPARE TIRE HAD NEVER BEEN REMOVED. THE CAUSE OF THE PROBLEM WAS DETERMINED TO BE A FRAYED CABLE THAT BROKE WHICH HELD THE SPARE TIRE TIGHT AGAINST THE BOTTOM OF THE VEHICLE. *JB
Power Train › Automatic Transmission
Filed Jan 14, 201085,000 milesCO
VOLVO XC 90 2003 T6 TRANSMISSION CATASTROPHIC FAILURE ON 10/23/09 I PURCHASE MY VOLVO XC 90 2003 T6 WITH 85000 MILES, ON 01/07/10 I HAD A TOTAL COLLAPSE OF MY TRANSMISSION AROUND $8,000.00! THANK'S GOD I BUY EXTENDED WARRANTY FOR TRANNY AND ENGINE. BUT TO HAVE MY TRANNY CERTIFY BY VOLVO I HAVE TO BUY A NEW RADIATOR, COST OVER $1,000.00! (INCLUDED REPLACEMENTS PARTS), NO SENSE AT ALL! IN MY UNDERSTANDING THIS VEHICLE HAS A CHRONIC TRANSMISSION PROBLEM AND I'M NOT SUPPOSED TO BE RESPONSIBLE FOR ANY OF THESE COST! *TR
Air Bags
Filed Nov 28, 200979,300 milesVA
OPERATING VEHICLE SINCE OCT '08, SINCE THAT TIME THERE HAS BEEN A NOISE EMANATING FROM FRONT PASS-SIDE WHEEL AREA. PURCHASING DEALER(HALL CHEVY, CHESAPEAKE, VA) PERFORMED WHEEL-ALIGNMENT TO "FIX" THE NOISE WHICH DID NOT REMEDY. VOLVO DEALER IN ARVADA, CO DIAGNOSED IT AS FAILED, OR FAILING WHEEL HUB, TO BE REPLACED AT COST OF $500. THIS VEHICLE ALSO HAD TRANS FAILURE AT APPX 76K MILES, AND THROTTLE CONTROL MODULE FAILURE IN OCT '09. I BELIEVE THERE ARE MANY CONCERNS ABOUT OPERATING AND HAVING CONFIDENCE IN ITS ABILITY TO OPERATE "SAFELY AND RELIABLY" THE VEHICLE HAS BEEN IN THE SHOP NEARLY AS MUCH AS ON-THE-ROAD SINCE IT'S I PURCHASED IT IN OCT '08. *TR
Power Train › Automatic Transmission
Filed Nov 25, 200971,000 milesIL
TRANSMISSION FAILURE IN 2004 VOLVO XC90 T6. VOLVO WELL AWARE OF THE TRANSMISSION FAILURE RATE IN THESE VEHICLES BUT FAILS TO ISSUE A TSB. MY VEHICLES TRANSMISSION FAILED AT 71,XXX MILES WITH MY WIFE AND KIDS IN THE CAR AT AN INTERSECTION. WOULD NOT ACCELERATE FROM A STOP. HAD REPORTED INSTANCES OF "SLIPPING" TRANS TO DEALER SERVICE DEPT WITH NO RESOLUTION PRIOR TO THIS FAILURE. NEW TRANS WAS REPLACED OUT OF WARRANTY COST OVER $4700 WITH NO REFUND OR DISCOUNT FROM VOLVO CARS OF NORTH AMERICA OR THE DEALER. RESEARCH REVEALS "SQUEAKY WHEEL" POLICY TOWARD COMPENSATING OWNERS. I WAS REJECTED FOR COMPENSATION AND OFFERED 50% DISCOUNT ON PARTS AND LABOR FOR "NEXT TRANSMISSION FAILURE". *TR
Power Train › Automatic Transmission
Filed Oct 22, 2009116,000 milesGA
I PURCHASED MY 2003 VOLVO XC90 IN APRIL OF 2005 WITH 36K MILES. FOR THE LAST 3 YEARS, I HAVE COMPLAINED ON VARIOUS ISSUES WITH THE CAR'S PERFORMANCE RELATED TO THE VEHICLE'S TRANSMISSION. PULLING AND JERKING OF THE CAR WHEN I PROCEED TO ACCELERATE, SLOW ACCELERATION FROM STOP, NOT BEING ABLE TO PUT THE CAR IN REVERSE, CAR ONLY WANTING TO DRIVE IN THIRD GEAR, AND A HIGH PITCH NOISE. FROM OCT 05 TO MARCH 2008 I MADE 8 VISITS TO THE DEALER REGARDING THESE ISSUES FOR WHICH I WAS BLOWN OFF AND TOLD THAT UNLESS THE LIGHT APPEARED THEY COULD NOT REPLACE MY TRANSMISSION. AT 87K MILES I HAD IT AND TOOK THE CAR RIGHT TO THE SERVICE MGR WHO IN TURN TOLD ME THAT "VOLVO IS AWARE OF THIS FACTORY DEFECT AND REGARDLESS OF WHETHER I AM IN OR OUT OF MY WARRANTY, THEY WOULD REPLACE IT ONCE THE LIGHT COMES ON. 4 MONTHS LATER, THE DEALERSHIP THAT I BOUGHT THE CAR FROM (GWINNETT PLACE VOLVO IN DULUTH, GA) WENT OUT OF BUSINESS. ON WEDNESDAY, OCT 7, 2009, THE "SERVICE TRANSMISSION URGENT" LIGHT CAME ON MY 2003 VOLVO XC90 WITH 116K MILES. AFTER WHICH I NOTICED THE GEAR AUTOMATICALLY SHIFTING INTO 3RD GEAR. I IMMEDIATELY TOOK THE CAR TO MY LOCAL DEALER DYER & DYER VOLVO. THEY'VE KEPT THE CAR FOR 2 WEEKS OFFERING TO REQUEST A "GOOD WILL" REQUEST TO VOLVO NORTH AMERICA TO FIX THE CAR. VOLVO NORTH AMERICA HAS REFUSED TO FIX THE CAR WHICH COSTS $7500 SIGHTING THAT IT IS NOW OF WARRANTY. I CONTACTED THE EXECUTIVE OFFICE WHO TOLD ME THAT UNLESS THE CAR IS RECALLED THEY WILL NOT FIX MY CAR. YESTERDAY I FOUND
Power Train › Automatic Transmission
Filed Oct 17, 2009112,000 milesVA
TRANSMISSION SERVICE URGENT LIGHT. THE TRANSMISSION HAD TO BE REPLACE. THIS IS A KNOWN PROBLEM WITH THIS TYPE OF SUV FROM VOLVO THE 2003 XC90. THE DEALER ARE ONLY REPLACING THE TRANS AT OUTRAGES PRICE SOME AS MUCH AS 8000.00. IF THIS IS A KNOW PROBLEM WHY WILL VOLVO NOT HAVE A RECALL. THIS IS THE THIRD VOLVO THAT I HAVE OWN. *TR
Power Train › Automatic Transmission
Filed Oct 10, 2009107,000 milesFL
WE BOUGHT OUR 2003 VOLVO XC90 T6 IN JULY OF 2005 WITH 40,000 MILES FROM A DEALER WHO STATED IT WAS A LOCAL TRADE IN. I MET THE ORIGINAL OWNER OF THE CAR AFTER WE PURCHASED IT AND WAS TOLD THEY GOT "RID OF IT" BECAUSE OF SO MANY TRIPS TO THE DEALERS SERVICE DEPARTMENT. WE HAVE TAKEN THE CAR TO THE SAME VOLVO DEALER WHO DID NORMAL MAINTENANCE AT FIRST, BUT THEN THINGS STARTED TO GO DOWNHILL FROM THERE. WE HAD A "CHECK ENGINE" LIGHT THAT WOULD NOT GO OFF AFTER NUMEROUS COMPUTER DOWNLOADS. WE WERE TOLD THE COMPUTER HAD TO RESET ITSELF FOR THIS TO GO OFF. IT IS STILL ON AS OF TODAY. WE REPLACED BOTH TURBOS ON THIS MODEL IN JUNE OF '08 FOR OVER $6,000.00 AND ONLY 70,000 MILES. THE CAR SAT AT THE DEALERS SERVICE DEPARTMENT FOR OVER A MONTH AND THEY HAD TO BRING IN A VOLVO EXPERT FOR THIS REPAIR. IN SEPT. OF THIS YEAR THEY ARE BOTH NEEDING TO BE REPLACED AGAIN. I CANNOT BELIEVE THAT I COULD ONLY GET 25,000 MILES FROM THIS REPAIR. IF I HAD KNOWN THEN, I WOULD HAVE TRADED IT IMMEDIATELY. ALSO IN '08 THE "SERVICE TRANSMISSION URGENT" LIGHT CAME ON. THERE WAS CLUNKING AND GRINDING IN THE TRANSMISSION SO WE TOWED IT TO THE DEALER (AGAIN). THE PROBLEM WAS A YAW SENSOR FAILURE WITH WAS REPLACED AT THE DEALER. THIS IS WHERE I BELIEVE OUR NEW PROBLEM STARTED. WE NOW HAVE THE LIGHT ON AGAIN. IT SLIPS IN 1ST GEAR AND SOMETIMES GETS CAUGHT IN 3RD AND WON'T COME OUT. THIS, AS WE HAVE NOW FOUND OUT IS A VERY COMMON PROBLEM WITH THIS MODEL. I HAVE FOUND OVER 1,800 XC90 OWNERS WITH THE SAME PROBLEM.
Fuel System, Gasoline › Delivery › Fuel Pump
Filed Sep 28, 200967,131 milesAL
TL*THE CONTACT OWNS A 2003 VOLVO XC90. THE CONTACT STATED THAT WHILE DRIVING SHE SMELLED A STRONG ODOR OF FUEL EMANATING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY, AND THE FUEL PUMP WAS REPLACED. THE FAILURE AND CURRENT MILEAGES WERE 67131.
Electronic Stability Control (esc)
Filed Jun 15, 200965,000 milesMI
ACCUMULATION OF AIRBORNE DEBRIS SUCH AS LEAVES AND DIRT IN THE DRAIN TUBES FOR THE SUN ROOF PLUGS DRAINS CAUSING WATER TO RUN INTO CABIN AND ACCUMULATE (GALLONS) UNDER CARPETING ON BOTH DRIVER AND PASSENGER SIDES. YAW SENSOR IS UNDER PASSENGER SEAT AND FAILS DUE TO EXPOSURE TO WATER. SKID CONTROL SYSTEM FAILS WITHOUT INPUT FROM YAW SENSOR. MUCH ONLINE RESEARCH WAS REQUIRED TO LEARN CAUSE OF FAILURE BECAUSE DEALER DENIED THERE WAS WATER AND THAT FAILURE OF SENSOR WAS PROBABLY DUE TO TILTING THE CAR ON JACK OR OTHER, UNSEATING COMPONENT IN SENSOR. *TR
Power Train › Automatic Transmission
Filed May 28, 200975,000 milesFL
THE TRANSMISSION (WITHOUT WARNING) IN MY 2003 VOLVO XC90 T6 WENT OUT (NO REVERSE & WONT SHIFT OUT OF 3RD GEAR). IT IS AN AUTOMATIC. THERE ARE MANY OWNERS OF THIS VEHICLE WHO HAVE EXPERIENCED THE SAME PROBLEM IT HAS BEEN INDEPENDENTLY DIAGNOSED AS A DEFECT WITH THE PARTICULAR TRANSMISSION THAT VOLVO CHOOSE TO PUT IN THIS MODEL VEHICLE. MOST OWNERS HAVE BEEN TOLD BY DEALERS THERE IS NOTHING THAT CAN BE DONE FOR THEM (MOST PROBLEMS OCCUR BETWEEN 40 - 60,000 MILES & ARE OUT OF WARRANTY) EXCEPT SELL THEM A NEW OR REBUILT TRANSMISSION (APPROX. $5,000). MY VEHICLE HAS 75K MILES & I HAVE MY VEHICLE AT A REPAIR SHOP WAITING TO SEE WHAT MY OPTIONS ARE. I HAVE BEEN TOLD BY TWO MECHANICS THAT THE TRANSMISSION NEEDS TO BE REPLACED. *TR
Power Train › Automatic Transmission
Filed May 21, 2009107,000 milesOH
I OWN A 2003 VOLVO XC90 T6. THE TRANSMISSION FAILED ONCE AT 66,000 MILES AND WAS REPLACED. AT THAT TIME VOLVO PAID 50% OF THE COST. MY COST WAS $2,700. IT HAS NOW FAILED AGAIN AT 107,000 AND IS NOW AWAITING ITS THIRD TRANSMISSION. I HAVE FILED A COMPLAINT AT VOLVO CUSTOMER SERVICE ON THE WEBSITE . VOLVO IS OFFERING TO PROVIDE THE PARTS IF I PAY FOR THE LABOR. THE CAR FAILED ON THE NEW YORK TURNPIKE CREATING A DANGEROUS, SCARY SITUATION. THE CAR WAS TOWED TO A VOLVO DEALER IN ALBANY, NY. I LIVE IN COLUMBUS OHIO. I NEEDED TO RENT A CAR @ A COST OF $355 TO RETURN TO COLUMBUS. THE CAR IS IN ALBANY AWAITING REPAIR. I HAVE RECEIVED A CALL FROM BETTY WITH VOLVO, TELEPHONE 800-458-1552 X 1977. VOLVO WILL COVER THE PARTS IF I COVER LABOR. THE LABOR WILL COST $1,800. I WILL ALSO NEED TO INCUR THE COST OF A PLANE TICKET TO RETURN TTO ALBANY. DUE TO THE HIGH COSTS I WILL NEED TO INCUR TO FIX THE CAR UNDER VOLVO'S CURRENT OFFER, I WOULD LIKE TO CONSIDER MY OPTIONS. THANKS VERY MUCH FOR YOUR HELP IN THIS MATTER. *TR
Power Train › Automatic Transmission
Filed May 18, 2009102,000 milesCA
2003 VOLVO XC90 - TRANSMISSION IS "STUCK" IN 3RD GEAR. I JUST FOUND OUT THE TRANSMISSION IS BUILT BY GM. NO WONDER THERE IS A PROBLEM! THE DEALER SAID TO "FIX" THE PROBLEM WOULD BR $6K+. HE SAID THE AXLE HAD LEAKED GREASE INTO THE TRANSMISSION AND IS CAUSING THE ISSUE. GM BUILT THE TRANSMISSION AND THIS IS NOT THE FIRST TIME I HAVE HEARD OR READ ABOUT THE SAME PROBLEM. THE CAR IS SLUGGISH FROM A DEAD STOP WHICH IS DANGEROUS AND WILL CAUSE AN ACCIDENT. THE VEHICLE IS NOT SAFE TO DRIVE. IF VOLVO CARES ABOUT THEIR REPUTATION THIS MUST BE ADDRESSED AND OF COURSE GM SHOULD WORK OUT SOMETHING WITH THE DRIVE TRAIN MANUFACTURE. FAITH IN VOLVO HAS BEEN DAMAGED. NONE OF THE DEALERSHIPS SEEM TO UNDERSTAND WHAT THE ISSUE IS OR HOW TO FIX THE PROBLEM WITHOUT REPLACING THE WHOLE TRANSMISSION. THERE WILL BE AN ACCIDENT DUE TO LACK OF PERFORMANCE IF NOT ALREADY. THIS IS A SERIOUS ISSUE. ALSO, ONE WOULD THINK THE TRANSMISSION COULD SEIZE UP AT FREEWAY SPEEDS. MY COMPLAINT IS THIS IS A PURE PRODUCT QUALITY CONTROL ISSUE. PLEASE ADDRESS AND/OR ADVISE HOW TO RESOLVE. *TR
Power Train › Automatic Transmission
Filed May 15, 200965,000 milesMN
THE VOLVO XC90 T6 MODEL HAS A SIGNIFICANT SAFETY ISSUE WITH THE TRANSMISSION. MY 2003 XC90 T6 WITH LESS THAN 65K MILES ON IT HAD THE TRANSMISSION FAIL. I WAS DRIVING DOWN A LIMITED ACCESS HIGHWAY (HWY100 IN MINNEAPOLIS) WHEN THE TRANSMISSION FAILED. I COULD NOT DRIVE OVER 30 MPH ON THIS FAST MOVING HIGHWAY. IN RESEARCHING THIS PROBLEM, IT IS PAINFUL CLEAR THAT THIS MODEL HAS AN EXTENSIVE HISTORY OF TRANSMISSION FAILURES. TIME AND TIME AGAIN T6 OWNERS ARE HAVING TO REPLACE TRANSMISSIONS SOMETIMES TWICE WITH LESS THAN 120K MILES ON THEIR VEHICLES. VOLVO IS NOT STEPPING UP TO TAKE RESPONSIBILITY. IT IS GOING TO TAKE AN ACCIDENT OR GOD FORBID INJURY OR DEATH FOR THEM TO ACKNOWLEDGE THIS PROBLEM. *TR
Power Train › Automatic Transmission
Filed Mar 1, 200977,344 milesPA
MY 2003 VOLVO XC90'S TRANSMISSION WENT OUT JUST TEN DAYS AFTER THE WARRANTY EXPIRED. VOLVO CUSTOMER SERVICE OFFERED A GOOD FAITH REPAIR BUT STILL COST ME SEVERAL THOUSAND OUT-OF-POCKET IN REPAIR COSTS. SIX WEEKS AFTER REPAIR, I HAVE A PUDDLE ON MY GARAGE FLOOR. THIS PROBLEM, WITH THE T6 TRANSMISSION, IS RATHER COMMON AND WELL-DOCUMENTED. IF THE PROBLEM IS SO PREVALENT, WHY IS THERE NOT A FULL RECALL OR BETTER FIX? I AM NOT SATISFIED WITH THIS CAR. *TR
Power Train › Automatic Transmission
Filed Feb 22, 200962,000 milesCA
RECEIVED A TRANSMISSION URGENT SERVICE WARNING LIGHT. TOOK THE CAR TO DEALER AND THEY STATED I NEED A NEW TRANSMISSION. CAR HAS 62,000 MILES AND HAS ALWAYS BEEN SERVICED AT VOLVO. I DID A SEARCH ONLINE AND FOUND OVER 200 COMPLAINTS OF THE SAME FAILURES I STATED. VOLVO WOULD NOT COVER THE REPAIRS UNDER WARRANTY. *TR
Complaints 1-50 of 93, newest first, reproduced as filed.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 8, 2010. Source: NHTSA Office of Defects Investigation.