Owners filed 3 complaints about this vehicle with federal regulators, most often about the air bags. It has been recalled 2 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Air Bags
2
0
0
0
Exterior Lighting
1
0
0
0
2 safety recalls
Part 573 reports
Electrical System › Software18V800000
Filed Nov 13, 201817,548 vehiclesVolvo Car Usa Llc
Defect. Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.
Risk. If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.
Remedy. Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.
Air Bags › Side/Window17V104000
Filed Feb 16, 201710,476 vehiclesVolvo Car Usa Llc
Defect. Volvo Car USA LLC (Volvo) is recalling certain 2017 XC90, S90, and V90 Cross Country vehicles. The bolts that secure the Inflatable Curtain (IC) air bags in place may break, possibly resulting in the IC air bag deploying improperly in the event of a crash. As, such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Risk. If the IC air bags do not deploy properly in the event of a crash, the vehicle occupants have an increased risk of injury.
Remedy. Volvo will notify owners, and dealers will inspect and replace the bolts, as necessary, free of charge. The recall is expected to begin April 1, 2017. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89714.
What owners reported
Newest filings
Air Bags
Filed Jun 18, 2026TN
This vehicle recently started experiencing a peeling dashboard on the passenger side immediately near/on the airbag region. This peeling has caused the upholstered leather to come apart from the underpinning of the dashboard and is now a safety issue. There is concern that the passenger side airbag system will not work as intended given the delamination on the dashboard. After some Googling, this was apparently a known issue that Volvo knew about as early as 2017 through 2020. They issued at least two verifiable Technical Journals (TJ 29012.6.0 and TJ 29012.5.0) and requested that anyone with this issue bring it to their dealership for replacement. However, after contacting the dealership and Volvo North America, I was told that they would not be fixing this safety issue.
Air Bags
Filed Feb 14, 2025CA
The 2017 trim leather dash panel cover peals significantly on the upper side and front side facing passenger. This may affect the airbag expensing by interfering with parts of the dash panel and could also introduce second harm in cases of these components flying out in high speed.
Exterior Lighting
Filed Oct 28, 2023ME
Rear lights have accumulated condensation during rain on multiple occasions, and then will stop working and cause an error code in the vehicle's onboard diagnostic system.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 13, 2018. Source: NHTSA Office of Defects Investigation.